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Bharti AXA Complaints & Reviews

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Updated: Oct 15, 2025
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Bharti AXA reviews & complaints page 31

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A
Abhi Bohra
from Bengaluru, Karnataka
Mar 2, 2017
Resolved
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Resolved

Address: 560001

I am abhishek kumar bohra i have given complaint before also and this is fraud company and i think we should take legal action against such company. i renewed my car insurance but still i did not receive my policy and they saying policy not made due to some mistake made by their agent now i am facing so much of problem nor they refunding my amount back. cheaters they are i suggest people to never take policy from such company.
my vehlicle reg no ka-03-mv-2176 i spoke around 4 persons of this company but all are useless. i will take legal action now.
my mobile number is [protected]
Apr 3, 2017
Complaint marked as Resolved 
Bharti AXA customer support has been notified about the posted complaint.
Verified Support
Mar 02, 2017
Bharti AXA Customer Care's response
Dear Abhi,

The concern team is looking into this and will soon get back to you with an update.

Thanks
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    S
    scw0768
    from Mumbai, Maharashtra
    Feb 28, 2017
    Resolved
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    Address: Mumbai City, Maharashtra, 400093

    Respected Sir

    We have been getting calls from [protected] and [protected] and other such numbers since last three days.
    We have politely been requesting not to call again but everytime a new person calls and is saying he has called for first time.
    If this continues we shall have no other option but to file a case of harassment and mental torture as my mother is 80 yrs old and is not keeping well.
    These continous calls is disturbing her sleep and causing mental agony to her as well as to us.
    request you to please look into the same and stop such calls else we shall have to proceed legally and to put in all social media your stupid tactics of so called aggressive marketing.
    Please also let us know the names and address of the people who have been calling from these numbers.
    Your cooperation would be highly appreciated .
    Mar 31, 2017
    Complaint marked as Resolved 
    Bharti AXA customer support has been notified about the posted complaint.
    Verified Support
    Feb 28, 2017
    Bharti AXA Customer Care's response
    Hi,

    please share your contact details with us so that we can add you to our DND list.

    Thanks.
    Completely shameless people. The same method used here. I am an invalid person and I have been receiving calls at[protected] from this number [protected] Some person called Pradeep who says he is from the wealth management section. WHen he called up for the third time I asked him if he even knew my name and he said that I must be in a mental hospital. These lumpen elements are your employees? Disgusting. Really disgusting. Have you no shame at all? But I am going to follow this up. Let us see how much you can get away with.
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      A
      Akash102
      from New Delhi, Delhi
      Feb 21, 2017
      Resolved
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      Resolved

      Address: Rupnagar, Punjab, 140124

      Hi

      My father has purchased car insurance from Bharti Axa for last 2 years.

      Policy number is FPV/12249226/91/09/00517
      Car owner name - Yoginder Pal Sood
      Car number - PB12U2124

      Initially he had given a cheque on 26 Sep 16 for Rs 16502. This cheque could not be encashed initially because of some reason or the other.

      The 2nd cheque given on 28 Sep 16 got encashed for Rs 16510.

      When he checked records few days back, both cheques have been deposited with Bharti Axa and money has been debited from the bank account.

      He has been following up with the Bharti Axa agent for many days now but no solution is in sight.

      Please check your records and refund the money on immediate basis.

      Request an immediate revert on this mail.

      Regards
      Akash Kumar
      [protected]
      Mar 24, 2017
      Complaint marked as Resolved 
      Bharti AXA customer support has been notified about the posted complaint.
      Verified Support
      Feb 21, 2017
      Bharti AXA Customer Care's response
      Dear Akash,

      we apologize for the inconvenience caused. Our team will get in touch with you soon.

      Thannks
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        P
        poojadhama
        Feb 20, 2017
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        Address: Bagpat, Uttar Pradesh, 250101
        Website: www.bharti-axalife.com

        I want to close bharati axa elite advantadge want to close policy in the first year itself so the agent has not given you proper feedback regarding submission and not filled up the form in front of self taken signature also it was shocking to know that no calls or sms or email was send by the agent or bharati axa whosoever was connected in my policy.
        I'm speaking frankly please close my policy [protected] due to terms condition is cheating by Bharti Axa Agent.

        This cancel conformation was delay from my side due to suffering on medical problem.

        I hope you can call me +91-[protected], [protected] if any clarification required related this.

        I'm appreciate you positive valuable response for closer my Policy [protected] without any further delay.
        Bharti AXA customer support has been notified about the posted complaint.
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          A
          amresh_k
          from Chennai, Tamil Nadu
          Feb 16, 2017
          Resolved
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          Address: Bangalore, Karnataka, 600126
          Website: www.bharti-axagi.co.in

          I had my car insured with Royal Sundaram and claim was smooth. Due to lesser premium amount I decided to switch into Bharti Axa which turned out to be disastrous mistake. Right after calculating quote, I received call from an agent Khalid and from very beginning he started to talk about payment. I should have had doubt but seeing brand name, decided to finalise. This agent was in hurry to receive payment and sent me 15 payment link in desperation. After having basic question answered, I made payment and my struggle started from here. I provided almost every possible vehicle detail (including previous insurance copy) to insure correct details in upcoming insurance certification. Within 48 hours I received soft copy with incorrect policy period. Tried contacting agent who promised to send corrected certificate (this is about 15+ days ago) but didn't happen.
          Agent stopped picking phone call. When contacted though call and mail, they promised to send corrected certificate and fail to deliver on every estimated date. I have sent several mails with cc to Kiran.[protected]@bharti-axagi.co.in but still haven't received certificate with this small correction done. Called customer care 4 to 5 times and sent similar number of emails yet no resolution. Everytime they send a diplomatic reply starting with "We regret for the inconvenience caused" followed by "Your request for correction in policy period has been taken and forwarded to the concern team" but nothing being done for final resolution. Also tried registering my policy online and as expected, everytime their server fails to register policy with server error response code.

          People who are reading this, be careful from spammers of Bharti Axa insurance company and don't take insurance from here or be ready for endless frustration.

          Policy Number: S5522095
          Name: Amresh Kumar
          Mobile: [protected]
          email: kumar.[protected]@gmail.com
          Feb 20, 2017
          Complaint marked as Resolved 
          Finally problem resolved! However, why I had to go through pain to get this done? You people should be more responsible towards handing consumer problems and tighten screw on your related people to make sure they seriously listen and provide resolution at earliest.
          Bharti AXA customer support has been notified about the posted complaint.
          Verified Support
          Feb 17, 2017
          Bharti AXA Customer Care's response
          Dear Amresh,

          We apologize for the inconvenience caused. Our team will get in touch you soon in this regard.

          Thanks
          Verified Support
          Feb 17, 2017
          Bharti AXA Customer Care's response
          Dear Amresh,

          We tried calling you but we were not able to reach you. We will ensure that you receive your corrected policy copy shortly.

          Thanks
          Feb 17, 2017
          Updated by amresh_k
          I had spoken to one of your executive and was promised to receive updated policy shortly.
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            A
            Abhi Bohra
            from Bengaluru, Karnataka
            Feb 14, 2017
            Resolved
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            Address: 560001
            Website: www.bharti-axagi.co.in/car-insurance

            Its a fraud company i made payment last year and till date i have not received my copy now if i call customer care they telling no insurance on this reg number i have made payment online i have receipt. after so amny complaints and and so many mails still no proper response from company.i have to face so much of problem due to thid fraud company.
            my reg number ka-03-mv-2176 and name manju bohra
            i have payment details its been a year and i want to file against this company.
            my mobile number .[protected]
            Mar 17, 2017
            Complaint marked as Resolved 
            Bharti AXA customer support has been notified about the posted complaint.
            Verified Support
            Feb 14, 2017
            Bharti AXA Customer Care's response
            Dear Sir,

            We apologize for the inconvenience caused. Our team will get in touch with you soon to assist you in this regard.

            Thanks.
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              M
              misramrit
              from Mumbai, Maharashtra
              Feb 12, 2017
              Resolved
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              Address: Hyderabad, Andhra Pradesh, 500075

              I have VW Polo [ Reg : AP28DM9968 ] which got damaged in a minor accident.I went to the VW Workshop in Prashanthi Hill, Khajaguda, Hyderabad and left my car for repairing.I went for the clain through cashless option.[Policy No. I1541993, Claim No.C1196999]
              Later i got an sms from one Mr Kishore Kollipara that the vehicle has been inspected.In the mean while I got an sms from the wokshop that a bill of Rs 18269 has been to Bharati Axa.
              I did not receive any further information how much was actually being approved.
              When I went to get my car back I was told that only Rs 10912 has been approved and i have to pay the rest.
              There was no information prior to that was given to me regarding amount not getting approved and when reached Bharati Axa i was told no such information is given and left to the Customer to understand from the policy, Really felt cheated.
              Mar 16, 2017
              Complaint marked as Resolved 
              Bharti AXA customer support has been notified about the posted complaint.
              Verified Support
              Feb 13, 2017
              Bharti AXA Customer Care's response
              Dear Sir,

              We apologize for the inconvenience caused. Kindly share your location and contact details, so that we can forward your query to the concerned team.

              Thanks.
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                P
                pshiv849pandey
                from Damoh, Madhya Pradesh
                Feb 3, 2017
                Resolved
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                Resolved

                I am pradeep pandey and i insured my family under the bhartiaxa health insurance .
                Here is my policy no bih/q0088592/2c/03 . In the month of the august my wife's operation had been done in the sath manulaal hospital jabalpur and from that date health insurance company would not give a satisfy answer since last 5 months. They always give a requirment since 3 month and not given satisfy answer.
                May 11, 2017
                Complaint marked as Resolved 
                Bharti AXA customer support has been notified about the posted complaint.
                Verified Support
                Feb 06, 2017
                Bharti AXA Customer Care's response
                Dear Shiv,

                We apologize for the inconvenience caused. Kindly share your contact details so that we can forward your query to the concerned team.

                Thanks
                Feb 07, 2017
                Updated by pshiv849pandey
                Pradeep Pandey
                [protected]
                Feb 07, 2017
                Updated by pshiv849pandey
                and another no is [protected]
                Feb 13, 2017
                Updated by pshiv849pandey
                there is no satisfy reply from this company
                pradeep pandey
                Mr.pshiv849pandey, if your claim paper with required documents given to insurer, they have to settle the claim within 30 days or to infm you specific reason rejecting the claim in writing. Pl insist for claim settlement, if no response is received in writing or no response or not satisfied, you may approach insurance ombudsman for your grievance. Oral information by insurer are not valid & insist for the same in writing.
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                  A
                  ABHISHEK KUMAR Anand
                  from Delhi, Delhi
                  Jan 28, 2017
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                  Address: Patna, Bihar, 800001

                  Dear Concern Team,

                  I am inform to you wrong deta is showing mi CIBIL account, i had no any opt the Education Loan in any bank and much more, But my wrong deta is showing in my Pan No - AJDPA4912F via CIBIL account.
                  So, I requesting to you please revive my CIBIL as my actual information otherwise we can go the legel way against you.

                  Regards,

                  Abhishek Anand
                  Bharti AXA customer support has been notified about the posted complaint.
                  Jan 28, 2017
                  Updated by ABHISHEK KUMAR Anand
                  Sorry for that this is not the complain against bharti axa life .. This is the complain against CIBIL authority.
                  Hi Sir,

                  I have been fighting for justice to my policy since 2014. I gave many complaints but none of them could do the justice. I lodged a complaint here and it was marked as resolved. PFA details.

                  Thank you.
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                    A
                    avinashkarpe
                    from Pune, Maharashtra
                    Jan 25, 2017
                    Resolved
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                    Resolved

                    Address: 411027

                    Dear Team,

                    I am Avinash Karpe & policy holder of Bharti AXA General Insurance & Policy no .HAX/S8235453. I mate an accident on Sunday, 15 Jan & same intimate to call center that my cars both Bumper damage due to accident and narrate every thing with details to your call centre and on claim form, but the surveyor and Mr. Desai is denying to give my claim and arguing with me regarding accident.Its very clear my both front and rear bumper was damage on 15 Jan. and same picture send to your surveyor and Mr.desai by Mr. Pathak who is handling my car in Kundan Hyundai, Themax chowk, Pune.
                    As I know survey was not done properly i request you kindly arrange proper surveyor to revisit because i am in loss because my both bummer was damage and own suffering from monitoringly and also its was pending from last 1 week & its very difficult to transport without vehicle.it get affect (loss) to my business.i had taken policy from bharti AXA because somebody suggest me regarding but if such type of escalations and argument happen with customer then might i made mistake to transfer my policy from Bajaj to Bharti AXA.My only request to you please cover up my loss.

                    Request you from your support

                    Name :- Avinash Karpe

                    Policy no. :- HAX/S8235453
                    Mar 4, 2017
                    Complaint marked as Resolved 
                    Bharti AXA customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 27, 2017
                    Bharti AXA Customer Care's response
                    Dear Avinash,

                    We apologize for the inconvenience caused. Kindly Share your contact details, so that we can forward your query to the concerned team.

                    Thanks.
                    Jan 28, 2017
                    Updated by avinashkarpe
                    Avinash Karpe [protected]
                    Email ID [protected]@gmail.com
                    Verified Support
                    Feb 01, 2017
                    Bharti AXA Customer Care's response
                    Dear Sir,

                    We share your concern as a valued customer. We hope our claims team has contacted your and resolved your queries. We have sent you a detailed mail in this regard. Request you to check the same and get back to us on the same email ID in case any further clarification.

                    Thanks
                    No Response from your team
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                      I
                      iswaryam
                      from Chennai, Tamil Nadu
                      Jan 18, 2017
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                      Address: Mumbai City, Maharashtra

                      I took a policy with Bharti AXA Life Insurance Co. Ltd in April 2014. Details as follows :
                      Policy No:[protected] dt. 16 04 2014 issued by Bharti AXA and signed by Shri Sandeep Ghosh, MD & CEO (Based in Mumbai)
                      Policy Holder : Ms. Krithika Chandrasekaran
                      Plan: Bharti AXA Life Monthly Income Plan
                      Premium amount Rs.5000.35 p.m.

                      I gave them an ECS mandate for monthly deduction of premium from my salary account. They deducted the premium from April 2014 to May 2015. After this, the deduction abruptly stopped for reasons unknown, without any intimation to me. Unfortunately this was noticed by me only in March 2016 when I wanted to approach them to request for premium collection statement for the[protected] for purpose of IT exemption.

                      I immediately contacted a senior officer of the Chennai office of Bharti AXA who assured to look into the matter and revert. They gave lame excuses about lack of intimation and their negligence re regular premium deduction. Since there was no further reply from his side, finally in September 2016 I took up the matter with the MD of the company and after couple of weeks I was informed by the Company that (in their words) “the transaction was failed in our collection file due to Miscellaneous and actual reason for failure provided by your bank is due to technical issue at bank end. Hence ECS is active for policy... and due to non payment of premiums your policy is become paid up and you can stop paying premiums if you wish to. However on maturity you will get reduced sum assured amount.”

                      This meant, I assume, that out of Rs. 74, 854.80 collected from me they were prepared to pay only 10% i.e. 7, 485.48 and balance is to be foregone for absolutely no fault on my side.
                      I enquired further as to why I should suffer a loss for absolutely no fault from my side. I argued that had they informed me immediately in June 2015 about the technical issue at Bank or whatever they claimed was the reason, I would have without delay set right the issue as this is still my salary account; why they were keeping silent till I raised the issue and why should I be penalised for absolutely no fault of mine. No one has a satisfactory reply for this.
                      This point was not replied to by them but on the other hand I was informed by them that they are reactivating the ECS and I should pay upfront a sum of Rs. 1, 01, 075.00 duly accompanied by a request letter to reinstate the policy and also a declaration of good health in the prescribed form.

                      Since I am a salaried employee I informed them that I cannot afford to pay such a large sum and requested them to pay me back without any deduction, whatever premium was collected from me along with due applicable interest.

                      All I request for is the money I have paid till now along with the applicable interest to be paid back to me. This is my hard-earned money, I trust that this reasonable request to the Insurance Company will be considered a fair one and accordingly justice done.
                      Bharti AXA customer support has been notified about the posted complaint.
                      Jan 26, 2017
                      Updated by iswaryam
                      There is no further update to this and no contact from Bharti AXA either. Can someone please help me as my hard-earned money is stuck!
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                        P
                        pun561
                        from Pune, Maharashtra
                        Jan 10, 2017
                        Resolved
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                        Address: 560066
                        Website: www.bharti-axagi.co.in

                        I buyed a comprehensive insurance for my i-10 vehicle in bangalore. Payed Rs 7, 978 ( Payment Reference No. :- BAXAGEMLP[protected]) But in reurn i got a third pary policy from there side with premium as Rs 2, 745 (Policy No. :- FPV/I2288877/2C/01/004641). Now i am continously chasing them but everytime there customer care excutives say the same thing that trust us you will get a policy by today end of the day ( Alas, but no corrected policy given till yet).

                        The excutive that treated me first was Begum A. Riswana, then came some manager called as Ahmed who gave me a assurance that i will get the policy and now some new executive called as Mahalakshmi is commiting the same.

                        I just need my full refund as this so called company BHARTI-AXA GENERAL INSURANCE IS ALL FAKE.

                        THIS IS WHAT HAPPENS WHEN WE TALK ABOUT CASHLESS INDIA #CRAP
                        +4 photos
                        Feb 12, 2017
                        Complaint marked as Resolved 
                        Bharti AXA customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 11, 2017
                        Bharti AXA Customer Care's response
                        Dear Sir,

                        We apologize for the inconvenience caused. Kindly share your contact details so that we can forward your query to the concerned team.

                        Thanks
                        Hi Sir,

                        I have been fighting for justice to my policy since 2014. I gave many complaints but none of them could do the justice. I lodged a complaint here and it was marked as resolved. PFA details.

                        Thank you.

                        Car Insurance Premiuim Payed in January 2017 - Comment #2652314 - Image #0
                        Hi Sir,

                        I have been fighting for justice to my policy since 2014. I gave many complaints but none of them could do the justice. I lodged a complaint here and it was marked as resolved. PFA details.

                        Thank you.
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                          A
                          from Aligarh, Uttar Pradesh
                          Jan 4, 2017
                          Resolved
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                          Resolved

                          Address: Allahabad, Uttar Pradesh, 276135
                          Website: www.bharti axa-life insurance

                          On 01/01/2017, mail delivery subsystem wrote:
                          delivery to the following recipient failed permanently:

                          [protected]@bharati-axalife.com

                          technical details of permanent failure:
                          the recipient server did not accept our requests to connect. Learn more at
                          https://support.google.com/mail/answer/7720
                          [bharati-axalife.com 78.41.204.26: timed out]

                          — original message —

                          dkim-signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
                          d=gmail.com; s=20161025;

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                          pyrg=
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                          aikvdxiuhnfanpxwci1wgrdkuhzvgf3ctufgvypcczok9apassrrzbv2ejpuoako3hha9rp/o9wcqp3r...
                          x-received: by 10.194.96.135 with smtp id
                          ds7mr35608538wjb.29.[protected];
                          thu, 29 dec 2016 00:19:12 -0800 (Pst)
                          mime-version: 1.0
                          received: by 10.28.16.71 with http; thu, 29 dec 2016 00:19:12 -0800 (Pst)
                          in-reply-to:

                          references:

                          from: anand rai
                          date: thu, 29 dec 2016 13:49:12 +0530
                          message-id:

                          subject: re: reminder my policy number:[protected]
                          to: bimalokpal lucknow
                          cc: complaints,
                          head. [protected]@bharti-axalife.com,
                          [protected]@bharati-axalife.com,
                          "unit, complaints"
                          content-type: text/plain; charset=utf-8
                          content-transfer-encoding: quoted-printable

                          dear sir
                          please take action and resolved my problem and reverse my premium as
                          per free look period

                          on 21/11/2016, anand rai wrote:
                          reminder


                          dear sir
                          this is my following complaints
                          we have not solution against this policy.
                          sir continiously following cheator is cheat in present time to public so
                          please take action against following mention mobile no. They are boldly
                          cheating in following mobiles which agent is — this branch manager
                          ms. Nisha chaudhary mobile no-[protected], loan saction person ashok kumar
                          –mobileno-[protected] and arvind
                          chaturvedi-mobile-[protected] that person is as a cheater worked form
                          ​colling center sir please write complaint for mention mobile no. (This
                          name
                          is fake but mobile is not fake)


                          please take action and solved my problem and returned my policy premium
                          under free look period. This matter is very critical for public.

                          thanks
                          anand rai
                          mobile no.-[protected]





                          — forwarded message —
                          from: complaints irda
                          date: sat, nov 12, 2016 at 1:56 pm
                          subject: fwd: your policy number:[protected]
                          to: anandrai. [protected]@gmail.com
                          cc: irdacomplaints


                          dear sir/madam,

                          we acknowledge your mail.

                          your complaint has been registered and forwarded to the insurer (Email id
                          copied herein).

                          you may follow-up with the insurer at the given email id and/or revert to
                          us (Our call center 155 255) if not attended within 15 days.

                          your grievance application no is: *[protected] *which may be quoted in
                          future correspondence with irdai and further follow-up with insurer.

                          *regards, *

                          *consumer affairs department *

                          *irdai*

                          *basheerbagh*

                          *hyderabad*



                          *"caution against spurious calls and fictitious offers* - *irdai does
                          not
                          involve, directly or through any representative, in sale of any kind of

                          — message truncated —
                          ear sir my name is anand kumar rai my policy no-[protected] dateof
                          comencement policy date-11-aug. 2016. This policy is issue bharati
                          axalife insurance branch “to cab bharti axa life insurance co. Ltd. Spg
                          mart! St floor, above reliance fresh old h. B. Road bahju bazar
                          ranchi-834001. From this branch is cheted me. They are told for loan
                          insurance of “elite advantage plan of bharati axa life insurance.
                          this branch manager ms. Nisha chaudhary mobile no-[protected], loan
                          saction person ashok kumar –mobileno-[protected] and arvind
                          chaturvedi-mobile-[protected] that person is as a cheater worked form
                          this branch. That person told as per your 10 % premium is sanction loan
                          250, 000 for u sancftion but they are delay and not fulfill that so
                          they are cheator. This policy, broker shridhar insurance. Sales manager
                          bikrant kumar broker id code-[protected], sales person mohit kumar
                          ranchi corporate agent broker code-[protected]. So requested to
                          this person sale policy as fraud and fake promise

                          thanks
                          anand rai

                          This e-mail is intended for the exclusive use of the addressee and others authorised to receive it. It may contain confidential or legally privileged information. If you are not the intended recipient, you are hereby notified that the use, disclosure, dissemination, distribution or copying of this email and/or any of the attached files is strictly prohibited.

                          If you have received this communication in error, please destroy the e-mail and notify the sender immediately by a return email.

                          Bharti axa life insurance company limited is not liable for any improper and/or incomplete transmission of the information contained in this communication or for any delay in its receipt or for any damage caused by malicious alteration by any third party.

                          Bharti axa life insurance company limited does not control the content of the emails and as such does not verify the correctness, accuracy or validity of the message. Any views or opinions presented are solely those of the author and do not represent those of bharti axa life insurance company limited, unless otherwise specifically stated. While reasonable effort has been made to ensure this message is free of viruses, opening and using this message is at the risk of the recipient.

                          "this mail may contain confidential or proprietary information intended only for the use of the addressee (S) named above or may contain information that is legally privileged. If you are not the intended addressee, or the person responsible for delivering it to the intended addressee, you are hereby notified that reading, disseminating, distributing or copying this mail is strictly prohibited. If you have received this mail by mistake, please immediately notify us by replying to the mail and delete the original mail and any copies immediately thereafter.’

                          Caution: “the insurance regulatory & development authority is the regulator for the insurance sector and does not carry out any prospecting or sales. Please do not respond to such offers however official or attractive they may look. These are spurious offers/calls. ”

                          11 attachments — scan and download all attachments
                          Sim1_[protected]_12.26.[protected]. Amr
                          276k scan and download
                          Sim1_[protected]_17.16.10-[protected]. Amr
                          311k scan and download
                          Sim1_[protected]_16.27.[protected]. Amr
                          148k scan and download
                          Sim1_[protected]_11.04.[protected]. Amr
                          298k scan and download
                          Sim1_[protected]_15.18.[protected]. Amr
                          234k scan and download
                          Sim1_[protected]_10.56.[protected]. Amr
                          6k scan and download
                          Sim1_[protected]_10.57.[protected]. Amr
                          382k scan and download
                          Sim1_[protected]_11.01.[protected]. Amr
                          250k scan and download
                          Sim1_[protected]_17.10.[protected]. Amr
                          141k scan and download
                          Sim1_[protected]_11.49.47-[protected]. Amr
                          111k scan and download
                          Sim1_[protected]_17.19.[protected]. Amr
                          621k scan and download
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                          Anand rai 22 november 2016 at 14:22
                          9 hidden messages – show
                          Anand rai 19 december 2016 at 13:05
                          Anand rai 19 december 2016 at 13:07
                          To: bimalokpal lucknow
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                          - show quoted text -

                          Anand rai 29 december 2016 at 13:49
                          Mail delivery subsystem 30 december 2016 at 15:43
                          Mail delivery subsystem 31 december 2016 at 17:00
                          Mail delivery subsystem 1 january 2017 at 16:15
                          To: anandrai. [protected]@gmail.com
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                          [protected]@bharati-axalife.com

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                          In-reply-to:
                          References:
                          From: anand rai
                          Date: thu, 29 dec 2016 13:49:12 +0530
                          Message-id:
                          Subject: re: reminder my policy number:[protected]
                          To: bimalokpal lucknow
                          Cc: complaints, head. [protected]@bharti-axalife.com,
                          [protected]@bharati-axalife.com,
                          "unit, complaints"
                          Content-type: text/plain; charset=utf-8
                          Content-transfer-encoding: quoted-printable

                          - show quoted text -
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                          Your message has been sent.
                          Anand rai 4 january 2017 at 19:04
                          To: bimalokpal lucknow
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                          - show quoted text -
                          Feb 6, 2017
                          Complaint marked as Resolved 
                          Bharti AXA customer support has been notified about the posted complaint.
                          Jan 04, 2017
                          Updated by [email protected]
                          Reminder-2
                          >
                          > Dear sir
                          > Please resolved my problem and returned my premium
                          > I have received bond with fake sign this sign also fake.
                          > I give 25000. Rs Dd in favour of Bharti-axalife so please returned bond
                          > and returned my premium amount
                          >
                          > Thanks
                          > Anand rai
                          > Mob. [protected]
                          >[protected] Forwarded message[protected]
                          > From: "anand rai" <anandrai.[protected]@gmail.com>
                          > Date: Oct 26, 2016 12:54 PM
                          > Subject: Fwd: Please cancelled my policy and returned my money & loge the
                          > police FIR
                          > To: <bimalokpal.[protected]@gbic.co.in>
                          > Cc:
                          >
                          >[protected] Forwarded message[protected]
                          > From: anand rai <anandrai.[protected]@gmail.com>
                          > Date: Wed, Oct 26, 2016 at 12:44 PM
                          > Subject: Fwd: Please cancelled my policy and returned my money & loge
                          > the police FIR
                          > To: complaints.[protected]@bharti-axalife.com
                          >
                          >
                          >[protected] Forwarded message[protected]
                          > From: anand rai <anandrai.[protected]@gmail.com>
                          > Date: Wed, Oct 26, 2016 at 12:34 PM
                          > Subject: Re: Please cancelled my policy and returned my money & loge
                          > the police FIR
                          > To: [protected]@bharati-axalife.com
                          > Cc: [protected]@irda.gov.in
                          >
                          >
                          > Dear sir
                          >
                          > My Name is anand kumar rai My policy no-[protected] Dateof comencement
                          > policy date-11-aug. 2016.
                          >
                          > This policy is issue Bharati axalife insurance branch “To Cab Bharti
                          > axa life insurance co.ltd. SPG mart!st floor, above reliance fresh old
                          > H. B. road Bahju BAZAR RANCHI-834001. From this branch is cheted me.
                          > They are told for loan insurance of “ELIte advantage plan of Bharati
                          > axa life insurance .
                          >
                          > This branch manager Ms. Nisha chaudhary mobile no-[protected], loan
                          > saction person Ashok kumar –mobileno-[protected] and arvind
                          > chaturvedi-mobile-[protected] that person is as a cheater worked form
                          > this branch.That person told as per your 10 % premium is sanction loan
                          > 250, 000 for u sancftion but they are delay and not fulfill that so
                          > they are cheator.this policy, broker shridhar insurance.

                          his is with reference to your email dated 26 October 2016 registered with grievance application number:[protected], pertaining to your Bharti AXA life Elite Advantage Plan (UIN: 130N060V01) and the subsequent telephonic conversation you had with our representative on 29 October 2016 with regards to the above mentioned Policy.

                          We wish to inform you that we have done necessary due diligence at our end, and have not found any discrepancies at the time of Policies issuance. We shall be glad to re-look into the matter if you can provide us with the documentary evidence if any, supporting the issues raised by you.

                          We also wish to inform you that the Company neither encourages such alleged discrepancies nor has any intention to issue any Insurance contract based on incorrect information/documents and hence the Company as its internal policy always sends the policy bond along with all the supporting documents to all its policyholder, for confirmation by the policyholder.

                          In line with the above, a copy of the proposal form along with the policy document was delivered to your registered address on 30 August 2016 through Speed post vide AWB No EA[protected]IN.

                          We wish to draw your attention to Insurance Regulatory Development Authority (Protection of Policyholder’s Interest) Regulations, 2002 wherein the Policy holder has an option to cancel the Policy within 15 days from the date of receipt of the Policy bond, if he/she is not satisfied with the terms and conditions of the Policy.

                          Further we would like to confirm that we have not received any communication from your end regarding cancellation/alteration of/in the captioned Policies within the said freelook period, thereby implying that you are in agreement with the terms and conditions of the Policies issued to you.

                          Also we would like to inform you that at the time of verification call done on your registered mobile number ([protected]), you were in agreement with the terms and conditions of the policy.

                          Since the request for cancellation was received on 26 October 2016 hence we are unable to accede to your request as it has been received beyond the above-mentioned freelook period.

                          Also we wish to inform you that your policy has been sourced through Sridhar Ins. Broker Pvt. Ltd. having IRDA License number DB 104/03. You may contact them on [protected] number incase if you wish to pursue your complaint further / Incase if you wish to gather any further information.”

                          Please feel free to write to us at complaints.[protected]@bharti-axalife.com for any further queries. We would be glad to resolve your concerns, if any.

                          We thank you for your patience and understanding in this regard.

                          Yours Sincerely,

                          Vandana Solanki
                          Grievance Redressal Cell
                          Bharti AXA Life Insurance Company LTD
                          8th Floor, Times Square Building,
                          Near Sai Service, Western Express Highway
                          Andheri (East) Mumbai 400069

                          Our Grievance Redressal Procedure

                          Step 1: Inform us about your grievance
                          In case you have any grievance, you may approach our Grievance Redressal Cell:

                          · Lodge your complaint online at www.bharti-axalife.com
                          · Call us at our toll free no.[protected]
                          · Email us at complaints.[protected]@bharti-axalife.com
                          · Write to us at the address mentioned above
                          · Visit our nearest branch and meet our Grievance Officer who will assist you to redress your grievance/ lodge your complaint

                          Step 2: Tell us if you are not satisfied
                          In case you are not satisfied with the decision of the above office or if you have not received any response post completion of 14 days, you may write to Head - Customer Service for resolution at:
                          · Write to our Head - Customer Service at the address mentioned above
                          · Email us at head.[protected]@bharti-axalife.com

                          In case of any further concerns, please inform us within 8 weeks of receipt of resolution, post which your complaint would be deemed to be resolved to your satisfaction.
                          Step 3: If you are not satisfied with the resolution provided by the company
                          In case you are not satisfied with the decision/ resolution of the Company or if you have not received any response from the Company, you may approach the Insurance Ombudsman. To locate an Ombudsman office most convenient to you, please visit:
                          · www.bharti-axalife.com
                          · www.irda.gov.in

                          Notification from the Regulator:
                          As per the regulatory notification, please note that all future payouts related to your policy will be done through Electronic mode. Request you to submit the NEFT / bank account details at your nearest branch office along with a copy of the cancelled cheque and in case of non-personalized cheque please submit copy of bank statement, if not submitted earlier.



                          -----Original Message-----
                          From: SHAIKH Hamid On Behalf O[censored]nit, Complaints
                          Sent: Wednesday, October 26, 2016 1:29 PM
                          To: anand rai
                          Subject: Your Policy number:[protected]

                          Dear Sir,

                          This is with reference to your email dated 26 October 2016 and your captioned policy number with us, kindly note that your grievance has been registered under Complaint Reference No. CRU-067821 and we are looking into the matter.

                          We thank you for bringing the matter to our notice and assure you that necessary examination will be conducted with respect to the issues raised by you and appropriate action will be taken.

                          We wish to inform you that your complaint is being attended to by Mr. Hamid Shaikh Sr. Executive from Grievance Redressal Cell and we shall respond to you within 14 days from the receipt of your e-mail.

                          In case of any further queries/clarification, request you to write to the aforesaid representative at complaints.[protected]@bharti-axalife.com

                          We value your association with our company and look forward to resolving your concerns to the best of your satisfaction.

                          Yours Sincerely,

                          Grievance Redressal Cell
                          Bharti AXA Life Insurance Company LTD, 8th Floor, Times Square Building, Near Sai Service, Western Express Highway, Andheri (East) Mumbai 400069.

                          Our Grievance Redressal Procedure

                          Step 1: Inform us about your grievance
                          In case you have any grievance, you may approach our Grievance Redressal Cell:

                          · Lodge your complaint online at www.bharti-axalife.com · Call us at our toll free no.[protected] · Email us at complaints.[protected]@bharti-axalife.com
                          · Write to us at the address mentioned above · Visit our nearest branch and meet our Grievance Officer who will assist you to redress your grievance/ lodge your complaint

                          Step 2: Tell us if you are not satisfied In case you are not satisfied with the decision of the above office or if you have not received any response post completion of 14 days, you may write to Head - Customer Service for resolution at:
                          · Write to our Head - Customer Service at the address mentioned above · Email us at head.[protected]@bharti-axalife.com

                          In case of any further concerns, please inform us within 8 weeks of receipt of resolution, post which your complaint would be deemed to be resolved to your satisfaction.
                          Step 3: If you are not satisfied with the resolution provided by the company In case you are not satisfied with the decision/ resolution of the Company or if you have not received any response from the Company, you may approach the Insurance Ombudsman. To locate an Ombudsman office most convenient to you, please visit:
                          · www.bharti-axalife.com
                          · www.irda.gov.in

                          Notification from the Regulator:
                          As per the regulatory notification, please note that all future payouts related to your policy will be done through Electronic mode. Request you to submit the NEFT / bank account details at your nearest branch office along with a copy of the cancelled cheque and in case of non-personalized cheque please submit copy of bank statement, if not submitted earlier.

                          -----Original Message-----
                          From: anand rai [mailto:anandrai.[protected]@gmail.com]
                          Sent: Wednesday, October 26, 2016 12:44 PM
                          To: Unit, Complaints
                          Subject: Fwd: Please cancelled my policy and returned my money & loge the police FIR

                          [protected] Forwarded message[protected]
                          From: anand rai <anandrai.[protected]@gmail.com>
                          Date: Wed, Oct 26, 2016 at 12:34 PM
                          Subject: Re: Please cancelled my policy and returned my money & loge the police FIR
                          To: [protected]@bharati-axalife.com
                          Cc: [protected]@irda.gov.in

                          Dear sir

                          My Name is anand kumar rai My policy no-[protected] Dateof comencement policy date-11-aug. 2016.

                          This policy is issue Bharati axalife insurance branch “To Cab Bharti axa life insurance co.ltd. SPG mart!st floor, above reliance fresh old H. B. road Bahju BAZAR RANCHI-834001. From this branch is cheted me.
                          They are told for loan insurance of “ELIte advantage plan of Bharati axa life insurance .

                          This branch manager Ms. Nisha chaudhary mobile no-[protected], loan saction person Ashok kumar –mobileno-[protected] and arvind
                          chaturvedi-mobile-[protected] that person is as a cheater worked form this branch.That person told as per your 10 % premium is sanction loan
                          250, 000 for u sancftion but they are delay and not fulfill that so they are cheator.this policy, broker shridhar insurance. Sales manager bikrant kumar broker id code-[protected], sales person mohit kumar ranchi corporate agent broker code-[protected].

                          So requested to this person sale policy as frod and fake promises on mobile so please punished them and My policy is cancelled and returned my money .My present address-plot no. 24 new kamal vihar hettam pur haridwar-249402, uttarakhand.

                          My permanent address anand kumar rai s/o sri bechan rai, vill +post jolahapur Dist. Azamgarh -276135 (U. P.)

                          Please resolved my problem in near haridwar branch roorkee “Bhartiaxa life insurance co. ltd1st floor 1111/1 yadav puri opp vashali mandap dehradoon road, ramnagar roorkee-24766.

                          Please resolve the problem and cancelled the policy under free look period . because agent is cheator for bharati axa life insurance.

                          Thanks & Regards anand Kumar rai

                          policy no-[protected]

                          Mobile no.-[protected], [protected]

                          Mailid –anandrai.[protected]@gmail.com

                          On Tue, Oct 25, 2016 at 10:33 PM, anand rai <anandrai.[protected]@gmail.com> wrote:
                          > Dear sir
                          > Please find the complaint
                          >
                          >[protected] Forwarded message[protected]
                          > From: "anand rai" <anandrai.[protected]@gmail.com>
                          > Date: Oct 25, 2016 10:20 PM
                          > Subject: Fwd: Please cancelled my policy and returned my money & loge
                          > the police FIR
                          > To: <cp.[protected]@delhipolice.gov.in>
                          > Cc:
                          >
                          > Respected sir
                          > I am forward a complaint for following person which is cheator on call
                          > they told fake promise and continious fake call for society and make
                          > foolise please stop the fake person for big incident they told policy
                          > for mimimum 10 lac to 50 lac but my policy premium is only 25000 rs
                          > so I alert but foolish So Please stop them for big crime
                          >
                          > Thanks
                          > Anand rai
                          >
                          >[protected] Forwarded message[protected]
                          > From: "anand rai" <anandrai.[protected]@gmail.com>
                          > Date: Oct 25, 2016 8:54 PM
                          > Subject: Please cancelled my policy and returned my money & loge the
                          > police FIR
                          > To: <[protected]@bharati-axalife.com>
                          > Cc:
                          >
                          > Dear sir My Name is anand kumar rai My policy no-[protected] Dateof
                          > comencement policy date-11-aug. 2016. This policy is issue Bharati
                          > axalife insurance branch “To Cab Bharti axa life insurance co.ltd. SPG
                          > mart!st floor, above reliance fresh old H. B. road Bahju BAZAR
                          > RANCHI-834001. From this branch is cheted me. They are told for loan
                          > insurance of “ELIte advantage plan of Bharati axa life insurance .
                          > This branch manager Ms. Nisha chaudhary mobile no-[protected], loan
                          > saction person Ashok kumar –mobileno-[protected] and arvind
                          > chaturvedi-mobile-[protected] that person is as a cheater worked form
                          > this branch.That person told as per your 10 % premium is sanction loan
                          > 250, 000 for u sancftion but they are delay and not fulfill that so
                          > they are cheator.this policy, broker shridhar insurance. Sales manager
                          > bikrant kumar broker id code-[protected], sales person mohit kumar
                          > ranchi corporate agent broker code-[protected]. So requested to
                          > this person sale policy as frod and fake promise
                          >
                          > Thanks
                          > Anand rai

                          This e-mail is intended for the exclusive use of the addressee and others authorised to receive it. It may contain confidential or legally privileged information. If you are not the intended recipient, you are hereby notified that the use, disclosure, dissemination, distribution or copying of this email and/or any of the attached files is strictly prohibited.

                          If you have received this communication in error, please destroy the e-mail and notify the sender immediately by a return email.

                          Bharti AXA Life Insurance Company Limited is not liable for any improper and/or incomplete transmission of the information contained in this communication or for any delay in its receipt or for any damage caused by malicious alteration by any third party.

                          Bharti AXA Life Insurance Company Limited does not control the content of the emails and as such does not verify the correctness, accuracy or validity of the message. Any views or opinions presented are solely those of the author and do not represent those of Bharti AXA Life Insurance Company Limited, unless otherwise specifically stated. While reasonable effort has been made to ensure this message is free of viruses, opening and using this message is at the risk of the recipient.

                          "This mail may contain confidential or proprietary information intended only for the use of the addressee(s) named above or may contain information that is legally privileged. If you are not the intended addressee, or the person responsible for delivering it to the intended addressee, you are hereby notified that reading, disseminating, distributing or copying this mail is strictly prohibited. If you have received this mail by mistake, please immediately notify us by replying to the mail and delete the original mail and any copies immediately thereafter.’

                          Caution: “The Insurance Regulatory & Development Authority is the Regulator for the insurance sector and does not carry out any prospecting or sales. Please do not respond to such offers however official or attractive they may look. These are spurious offers/calls. ”

                          11 attachments — Scan and download all attachments
                          SIM1_[protected]_12.26.[protected].amr
                          276K Scan and download
                          SIM1_[protected]_17.16.10-[protected].amr
                          311K Scan and download
                          SIM1_[protected]_16.27.[protected].amr
                          148K Scan and download
                          SIM1_[protected]_11.04.[protected].amr
                          298K Scan and download
                          SIM1_[protected]_15.18.[protected].amr
                          234K Scan and download
                          SIM1_[protected]_10.56.[protected].amr
                          6K Scan and download
                          SIM1_[protected]_10.57.[protected].amr
                          382K Scan and download
                          SIM1_[protected]_11.01.[protected].amr
                          250K Scan and download
                          SIM1_[protected]_17.10.[protected].amr
                          141K Scan and download
                          SIM1_[protected]_11.49.47-[protected].amr
                          111K Scan and download
                          SIM1_[protected]_17.19.[protected].amr
                          621K Scan and download
                          Reply | Reply to all | Forward | Print | Delete | Show original

                          anand rai<anandrai.[protected]@gmail.com> 22 November 2016 at 14:22
                          To: [protected]@bharti.in
                          Reply | Reply to all | Forward | Print | Delete | Show original
                          Dear sir
                          Please take necessary action and resolved my problem

                          [protected] Forwarded message[protected]
                          From: "anand rai" <anandrai.[protected]@gmail.com>
                          - Show quoted text -

                          11 attachments — Scan and download all attachments
                          SIM1_[protected]_12.26.[protected].amr
                          276K Scan and download
                          SIM1_[protected]_17.16.10-[protected].amr
                          311K Scan and download
                          SIM1_[protected]_16.27.[protected].amr
                          148K Scan and download
                          SIM1_[protected]_11.04.[protected].amr
                          298K Scan and download
                          SIM1_[protected]_15.18.[protected].amr
                          234K Scan and download
                          SIM1_[protected]_10.56.[protected].amr
                          6K Scan and download
                          SIM1_[protected]_10.57.[protected].amr
                          382K Scan and download
                          SIM1_[protected]_11.01.[protected].amr
                          250K Scan and download
                          SIM1_[protected]_17.10.[protected].amr
                          141K Scan and download
                          SIM1_[protected]_11.49.47-[protected].amr
                          111K Scan and download
                          SIM1_[protected]_17.19.[protected].amr
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                          Mail Delivery Subsystem 22 November 2016 at 14:44
                          Mail Delivery Subsystem 23 November 2016 at 12:47
                          Mail Delivery Subsystem 24 November 2016 at 13:28
                          anand rai<anandrai.[protected]@gmail.com> 9 December 2016 at 17:32
                          To: bimalokpal noida <bimalokpal.[protected]@gbic.co.in>
                          Cc: "[protected]@bharti.in" <[protected]@bharti.in>
                          Reply | Reply to all | Forward | Print | Delete | Show original

                          Forwarded conversation
                          Subject: Fwd: Reminder My Policy number:[protected]
                          [protected]----

                          From: anand rai <anandrai.[protected]@gmail.com>
                          Date: Mon, Nov 21, 2016 at 11:06 AM
                          To: head.[protected]@bharti-axalife.com, [protected]@bharati-axalife.com, "Unit, Complaints" <complaints.[protected]@bharti-axalife.com>
                          Cc: [protected]@irda.gov.in

                          Reminder

                          Dear sir
                          This is my following complaints
                          we have not solution against this policy.
                          Sir continiously following cheator is cheat in present time to public so please take action against following mention mobile no. they are boldly cheating in following mobiles which agent is --------This branch manager Ms. Nisha chaudhary mobile no-[protected], loan saction person Ashok kumar –mobileno-[protected] and arvind
                          chaturvedi-mobile-[protected] that person is as a cheater worked form ​colling center sir please write complaint for mention mobile no.(this name is fake but mobile is not fake)

                          Please take action and solved my problem and returned my policy premium under free look period. this matter is very critical for public .

                          thanks
                          anand rai
                          Mobile no.-[protected]



                          [protected] Forwarded message[protected]
                          From: complaints IRDA <[protected]@irda.gov.in>
                          Date: Sat, Nov 12, 2016 at 1:56 PM
                          Subject: Fwd: Your Policy number:[protected]
                          To: anandrai.[protected]@gmail.com
                          Cc: irdacomplaints <[protected]@bharti-axalife.com>

                          Dear Sir/Madam,
                          We acknowledge your mail.
                          Your complaint has been registered and forwarded to the Insurer (Email ID copied herein).
                          You may follow-up with the Insurer at the given email ID and/or revert to us (our call center 155 255) if not attended within 15 days.
                          Your grievance application No is:[protected] which may be quoted in future correspondence with IRDAI and further follow-up with Insurer.
                          Regards,
                          Consumer Affairs Department
                          IRDAI
                          Basheerbagh
                          Hyderabad

                          "Caution against spurious calls and fictitious offers - IRDAI does not involve, directly or through any representative, in sale of any kind of insurance or financial products. IRDAI does not announce any bonus for policyholders or insurers. Any person making any kind of transaction with such individuals/agents will be doing the same at his / her own risk."

                          - Show quoted text -
                          - Show quoted text -
                          - Show quoted text -
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                          [protected] Forwarded message[protected]
                          From: anand rai <anandrai.[protected]@gmail.com>
                          Date: Wed, Oct 26, 2016 at 12:34 PM
                          Subject: Re: Please cancelled my policy and returned my money & loge the police FIR
                          To: [protected]@bharati-axalife.com
                          Cc: [protected]@irda.gov.in

                          Dear sir

                          My Name is anand kumar rai My policy no-[protected] Dateof comencement policy date-11-aug. 2016.

                          This policy is issue Bharati axalife insurance branch “To Cab Bharti axa life insurance co.ltd. SPG mart!st floor, above reliance fresh old H. B. road Bahju BAZAR RANCHI-834001. From this branch is cheted me.
                          They are told for loan insurance of “ELIte advantage plan of Bharati axa life insurance .

                          This branch manager Ms. Nisha chaudhary mobile no-[protected], loan saction person Ashok kumar –mobileno-[protected] and arvind
                          chaturvedi-mobile-[protected] that person is as a cheater worked form this branch.That person told as per your 10 % premium is sanction loan
                          250, 000 for u sancftion but they are delay and not fulfill that so they are cheator.this policy, broker shridhar insurance. Sales manager bikrant kumar broker id code-[protected], sales person mohit kumar ranchi corporate agent broker code-[protected].

                          So requested to this person sale policy as frod and fake promises on mobile so please punished them and My policy is cancelled and returned my money .My present address-plot no. 24 new kamal vihar hettam pur haridwar-249402, uttarakhand.

                          My permanent address anand kumar rai s/o sri bechan rai, vill +post jolahapur Dist. Azamgarh -276135 (U. P.)

                          Please resolved my problem in near haridwar branch roorkee “Bhartiaxa life insurance co. ltd1st floor 1111/1 yadav puri opp vashali mandap dehradoon road, ramnagar roorkee-24766.

                          Please resolve the problem and cancelled the policy under free look period . because agent is cheator for bharati axa life insurance.

                          Thanks & Regards anand Kumar rai

                          policy no-[protected]

                          Mobile no.-[protected], [protected]

                          Mailid –anandrai.[protected]@gmail.com

                          On Tue, Oct 25, 2016 at 10:33 PM, anand rai <anandrai.[protected]@gmail.com> wrote:
                          > Dear sir
                          > Please find the complaint
                          >
                          >[protected] Forwarded message[protected]
                          > From: "anand rai" <anandrai.[protected]@gmail.com>
                          > Date: Oct 25, 2016 10:20 PM
                          > Subject: Fwd: Please cancelled my policy and returned my money & loge
                          > the police FIR
                          > To: <cp.[protected]@delhipolice.gov.in>
                          > Cc:
                          >
                          > Respected sir
                          > I am forward a complaint for following person which is cheator on call
                          > they told fake promise and continious fake call for society and make
                          > foolise please stop the fake person for big incident they told policy
                          > for mimimum 10 lac to 50 lac but my policy premium is only 25000 rs
                          > so I alert but foolish So Please stop them for big crime
                          >
                          > Thanks
                          > Anand rai
                          >
                          >[protected] Forwarded message[protected]
                          > From: "anand rai" <anandrai.[protected]@gmail.com>
                          > Date: Oct 25, 2016 8:54 PM
                          > Subject: Please cancelled my policy and returned my money & loge the
                          > police FIR
                          > To: <[protected]@bharati-axalife.com>
                          > Cc:
                          >
                          > Dear sir My Name is anand kumar rai My policy no-[protected] Dateof
                          > comencement policy date-11-aug. 2016. This policy is issue Bharati
                          > axalife insurance branch “To Cab Bharti axa life insurance co.ltd. SPG
                          > mart!st floor, above reliance fresh old H. B. road Bahju BAZAR
                          > RANCHI-834001. From this branch is cheted me. They are told for loan
                          > insurance of “ELIte advantage plan of Bharati axa life insurance .
                          > This branch manager Ms. Nisha chaudhary mobile no-[protected], loan
                          > saction person Ashok kumar –mobileno-[protected] and arvind
                          > chaturvedi-mobile-[protected] that person is as a cheater worked form
                          > this branch.That person told as per your 10 % premium is sanction loan
                          > 250, 000 for u sancftion but they are delay and not fulfill that so
                          > they are cheator.this policy, broker shridhar insurance. Sales manager
                          > bikrant kumar broker id code-[protected], sales person mohit kumar
                          > ranchi corporate agent broker code-[protected]. So requested to
                          > this person sale policy as frod and fake promise
                          >
                          > Thanks
                          > Anand rai

                          This e-mail is intended for the exclusive use of the addressee and others authorised to receive it. It may contain confidential or legally privileged information. If you are not the intended recipient, you are hereby notified that the use, disclosure, dissemination, distribution or copying of this email and/or any of the attached files is strictly prohibited.

                          If you have received this communication in error, please destroy the e-mail and notify the sender immediately by a return email.

                          Bharti AXA Life Insurance Company Limited is not liable for any improper and/or incomplete transmission of the information contained in this communication or for any delay in its receipt or for any damage caused by malicious alteration by any third party.

                          Bharti AXA Life Insurance Company Limited does not control the content of the emails and as such does not verify the correctness, accuracy or validity of the message. Any views or opinions presented are solely those of the author and do not represent those of Bharti AXA Life Insurance Company Limited, unless otherwise specifically stated. While reasonable effort has been made to ensure this message is free of viruses, opening and using this message is at the risk of the recipient.

                          "This mail may contain confidential or proprietary information intended only for the use of the addressee(s) named above or may contain information that is legally privileged. If you are not the intended addressee, or the person responsible for delivering it to the intended addressee, you are hereby notified that reading, disseminating, distributing or copying this mail is strictly prohibited. If you have received this mail by mistake, please immediately notify us by replying to the mail and delete the original mail and any copies immediately thereafter.’

                          Caution: “The Insurance Regulatory & Development Authority is the Regulator for the insurance sector and does not carry out any prospecting or sales. Please do not respond to such offers however official or attractive they may look. These are spurious offers/calls. ”

                          [protected]
                          From: anand rai <anandrai.[protected]@gmail.com>
                          Date: Tue, Nov 22, 2016 at 2:22 PM
                          To: [protected]@bharti.in

                          Dear sir
                          Please take necessary action and resolved my problem

                          [protected] Forwarded message[protected]
                          From: "anand rai" <anandrai.[protected]@gmail.com>

                          [protected]
                          From: Mail Delivery Subsystem <[protected]@googlemail.com>
                          Date: Tue, Nov 22, 2016 at 2:44 PM
                          To: anandrai.[protected]@gmail.com

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                          From: anand rai <anandrai.[protected]@gmail.com>
                          Date: Mon, 21 Nov 2016 11:06:30 +0530
                          Message-ID: <CAKwz3FxY+=MYJfxiC30k0uF6GuVLxUgO1bXuf92jS5e-7Q+[protected]@mail.gmail.com>
                          Subject: Fwd: Reminder My Policy number:[protected]
                          To: head.[protected]@bharti-axalife.com, [protected]@bharati-axalife.com,
                          "Unit, Complaints" <complaints.[protected]@bharti-axalife.com>
                          Cc: [protected]@irda.gov.in
                          Content-Type: multipart/mixed; boundary=001a114b2fae08a5390541c90b08
                          Your grievance application No is: *[protected] *which may be quoted in
                          future correspondence with IRDAI and further follow-up with Insurer.

                          *Regards, *

                          *Consumer Affairs Department *

                          *IRDAI*

                          *Basheerbagh*

                          *Hyderabad*

                          *"Caution against spurious calls and fictitious offers** - **IRDAI does not
                          involve, directly or through any representative, in sale of any kind of
                          insurance or financial products. IRDAI does not announce any bonus for
                          policyholders or insurers. Any person making any kind of transaction with
                          such individuals/agents will be doing the same at his / her own risk."*

                          [protected] Forwarded message[protected]

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                          From: anand rai <anandrai.[protected]@gmail.com>
                          Date: Mon, 21 Nov 2016 11:06:30 +0530
                          Message-ID: <CAKwz3FxY+=MYJfxiC30k0uF6GuVLxUgO1bXuf92jS5e-7Q+[protected]@mail.gmail.com>
                          Subject: Fwd: Reminder My Policy number:[protected]
                          To: head.[protected]@bharti-axalife.com, [protected]@bharati-axalife.com,
                          "Unit, Complaints" <complaints.[protected]@bharti-axalife.com>
                          Cc: [protected]@irda.gov.in
                          Content-Type: multipart/mixed; boundary=001a114b2fae08a5390541c90b08

                          Your grievance application No is: *[protected] *which may be quoted in
                          future correspondence with IRDAI and further follow-up with Insurer.

                          *Regards, *

                          *Consumer Affairs Department *

                          *IRDAI*

                          *Basheerbagh*

                          *Hyderabad*

                          *"Caution against spurious calls and fictitious offers** - **IRDAI does not
                          involve, directly or through any representative, in sale of any kind of
                          insurance or financial products. IRDAI does not announce any bonus for
                          policyholders or insurers. Any person making any kind of transaction with

                          [protected]
                          From: Mail Delivery Subsystem <[protected]@googlemail.com>
                          Date: Thu, Nov 24, 2016 at 1:28 PM
                          To: anandrai.[protected]@gmail.com

                          - Show quoted text -
                          Your grievance application No is: *[protected] *which may be quoted in
                          future correspondence with IRDAI and further follow-up with Insurer.

                          *Regards, *

                          *Consumer Affairs Department *

                          *IRDAI*

                          *Basheerbagh*

                          *Hyderabad*

                          *"Caution against spurious calls and fictitious offers** - **IRDAI does not
                          involve, directly or through any representative, in sale of any kind of
                          insurance or financial products. IRDAI does not announce any bonus for
                          policyholders or insurers. Any person making any kind of transaction with

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                          anand rai<anandrai.[protected]@gmail.com> 9 December 2016 at 17:39
                          To: bimalokpal noida <bimalokpal.[protected]@gbic.co.in>
                          Reply | Reply to all | Forward | Print | Delete | Show original

                          - Show quoted text -
                          From: anand rai <anandrai.[protected]@gmail.com>
                          Date: Fri, Dec 9, 2016 at 5:32 PM
                          To: bimalokpal noida <bimalokpal.[protected]@gbic.co.in>
                          Cc: "[protected]@bharti.in" <[protected]@bharti.in>

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                          11 attachments — Scan and download all attachments
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                          anand rai<anandrai.[protected]@gmail.com> 13 December 2016 at 10:33
                          To: bimalokpal noida <bimalokpal.[protected]@gbic.co.in>, head.[protected]@bharti-axalife.com, complaints <[protected]@irda.gov.in>, [protected]@bharati-axalife.com
                          Reply | Reply to all | Forward | Print | Delete | Show original
                          Dear sir

                          Please find following information
                          we have not find till date satisfactory action by company customer care services and grievational services
                          so please
                          take proper action and reverse my premium and cancelled the policy

                          - Show quoted text -
                          Reply | Reply to all | Forward | Print | Delete | Show original

                          Mail Delivery Subsystem 14 December 2016 at 14:47
                          Mail Delivery Subsystem 15 December 2016 at 10:42
                          Mail Delivery Subsystem 16 December 2016 at 13:02
                          anand rai<anandrai.[protected]@gmail.com> 19 December 2016 at 13:05
                          To: bimalokpal lucknow <bimalokpal.[protected]@gbic.co.in>
                          Cc: complaints <[protected]@irda.gov.in>, "Unit, Complaints" <complaints.[protected]@bharti-axalife.com>, "head.customerservice" <head.[protected]@bharti-axalife.com>
                          Reply | Reply to all | Forward | Print | Delete | Show original
                          Dear sir
                          please resolved my problem and reverse my premium from company on the
                          following information.
                          thanks
                          anand rai
                          - Show quoted text -
                          > Your grievance application No is: *[protected] *which may be quoted in
                          > future correspondence with IRDAI and further follow-up with Insurer.
                          >
                          > *Regards, *
                          >
                          > *Consumer Affairs Department *
                          >
                          > *IRDAI*
                          >
                          > *Basheerbagh*
                          >
                          > *Hyderabad*
                          >
                          >
                          >
                          > *"Caution against spurious calls and fictitious offers** - **IRDAI does
                          > not involve, directly or through any representative, in sale of any kind of
                          > insurance or financial products. IRDAI does not announce any bonus for
                          > policyholders or insurers. Any person making any kind of transaction with
                          > such individuals/agents will be doing the same at his / her own risk."*
                          - Show quoted text -
                          > *"This mail may contain confidential or proprietary information intended
                          > only for the use of the addressee(s) named above or may contain information
                          > that is legally privileged. If you are not the intended addressee, or the
                          > person responsible for delivering it to the intended addressee, you are
                          > hereby notified that reading, disseminating, distributing or copying this
                          > mail is strictly prohibited. If you have received this mail by mistake,
                          > please immediately notify us by replying to the mail and delete the
                          > original mail and any copies immediately thereafter.’**Caution: **“The
                          > Insurance Regulatory & Development Authority is the Regulator for the
                          > insurance sector and does not carry out any prospecting or sales. Please do
                          > not respond to such offers however official or attractive they may look.
                          > These are spurious offers/calls. ”*
                          >
                          >
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                          anand rai<anandrai.[protected]@gmail.com> 19 December 2016 at 13:07
                          To: bimalokpal lucknow <bimalokpal.[protected]@gbic.co.in>
                          Reply | Reply to all | Forward | Print | Delete | Show original
                          - Show quoted text -

                          anand rai<anandrai.[protected]@gmail.com> 29 December 2016 at 13:49
                          To: bimalokpal lucknow <bimalokpal.[protected]@gbic.co.in>
                          Cc: complaints <[protected]@irda.gov.in>, head.[protected]@bharti-axalife.com, [protected]@bharati-axalife.com, "Unit, Complaints" <complaints.[protected]@bharti-axalife.com>
                          Reply | Reply to all | Forward | Print | Delete | Show original
                          Dear sir
                          please take action and resolved my problem and reverse my premium as
                          per free look period
                          - Show quoted text -
                          > Your grievance application No is: *[protected] *which may be quoted in
                          > future correspondence with IRDAI and further follow-up with Insurer.
                          >
                          > *Regards, *
                          >
                          > *Consumer Affairs Department *
                          >
                          > *IRDAI*
                          >
                          > *Basheerbagh*
                          >
                          > *Hyderabad*
                          >
                          >
                          >
                          > *"Caution against spurious calls and fictitious offers** - **IRDAI does not
                          > involve, directly or through any representative, in sale of any kind of
                          > insurance or financial products. IRDAI does not announce any bonus for
                          > policyholders or insurers. Any person making any kind of transaction with
                          > such individuals/agents will be doing the same at his / her own risk."*
                          - Show quoted text -
                          > *"This mail may contain confidential or proprietary information intended
                          > only for the use of the addressee(s) named above or may contain information
                          > that is legally privileged. If you are not the intended addressee, or the
                          > person responsible for delivering it to the intended addressee, you are
                          > hereby notified that reading, disseminating, distributing or copying this
                          > mail is strictly prohibited. If you have received this mail by mistake,
                          > please immediately notify us by replying to the mail and delete the
                          > original mail and any copies immediately thereafter.’**Caution: **“The
                          > Insurance Regulatory & Development Authority is the Regulator for the
                          > insurance sector and does not carry out any prospecting or sales. Please do
                          > not respond to such offers however official or attractive they may look.
                          > These are spurious offers/calls. ”*
                          >
                          Reply | Reply to all | Forward | Print | Delete | Show original
                          Verified Support
                          Jan 06, 2017
                          Bharti AXA Customer Care's response
                          Dear Sir,

                          we are investigating your complaint and shall share an appropriate reply on your registered email id.

                          Thanks
                          Claim amount against car policy no- S8535171 for car no GJ10BR9604 still not received.please do the needful as early possible
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                            B
                            bathuluru mahesh
                            from Bengaluru, Karnataka
                            Jan 4, 2017
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka, 560024
                            Website: www.bharti-axagi.co.in/two-wheeler-insurance-claim

                            Hi Consumer Team,

                            Kindly required your intervention.

                            Policy No : FTW/S4335464/41/01/00454
                            NAME : MAHESH. B

                            I have lost my bike on 29th April 2016 and i got FIR and the all required proofs after 15 days then i have raised Insurance claim request since without proofs they will not agree whether bike has been theft or not.

                            Now i have all the required Documents to claim my insurance from Bharati Axa, 1 month back i went to Insurance office and i have given all the documents, but they are not taken since there is 17 days delay in informing to insurance team due to FIR delay, they said there is 50 - 50 chances to claim my amount and i am keep on calling from 1 month they are postponing my claim.

                            If they not claim the insurance i will be losing 45, 000 and also bike, if we pay insurance after many days also they will renew the policy, coming to claim part they will not consider delay and they will be not able claim.

                            I need some alternative solution on this.

                            Note : I have shown the all Documents with Mookambika (Bangalore) and continuously following up with her and requesting like any thing, she said all the Documents are clear but only thing you have intimated after 17 days so that they are not able to process claim.
                            I'll suggest to my friends not to do policy in Bharti Axa.
                            Jan 20, 2017
                            Complaint marked as Resolved 
                            Hi Team, Issues has been resolved and Bharti axa team has claimed 75 % amount. Thanks a lot for Consumer complaints team for your valuable help for every issue.
                            Bharti AXA customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 04, 2017
                            Bharti AXA Customer Care's response
                            Dear Mahesh,

                            We apologize for the inconvenience caused. Kindly share your contact details, so that we can forward your query to the concerned team.

                            Thanks.
                            Jan 04, 2017
                            Updated by bathuluru mahesh
                            Contact Number : [protected], [protected]

                            Pls help on resolving this.
                            Jan 05, 2017
                            Updated by bathuluru mahesh
                            Awaiting for the response.

                            when can i expect claim, i am having all the documents ready.
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                              N
                              Narendrasinh Dodiya
                              from Rajkot, Gujarat
                              Dec 30, 2016
                              Resolved
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                              Resolved

                              Address: Bhavnagar, Gujarat, 364001

                              I had taken 2nos. policy as detailed given below on Dt28.07.2009
                              1st POLICY NO:[protected]NARENDRASINH UDESINH DODIYA)
                              Issue date 31/07/2009
                              maturity dt.28.07.2034
                              For insurance of my son SamratNarendrasinh Dodiya
                              @Yearly Premium of Rs18018.00

                              2ND POLICY No:[protected]NARENDRASINH UDESINH DODIYA)
                              @Yearly Premium of Rs18018.00
                              I had paid(for this2nd)TOTAL sum of Rs81643.00
                              as per letter received from BHARATI AXA On dtd09.08.2014

                              At that time I was posted at Kutchh & My advisor Mr Hemang Joshi was dealing with my policy.
                              But after 2014when I inquired about my both policy to My adviser he told me that I have left the job you can directly contact office.
                              After searching of new office at least I got office but i was asked that your 1st policy has been LAPSE Due to non payment & you will not get single Rupees from that amount.
                              I requested to Manager at Bhavnagar ofice but they clearly refused that we can't do for lapse policy as your advisor had not paid nor informed us about your money problem.Hence you continue with 2nd policy it will give you good return & FORGET about 1st policy !!!.
                              Sir My grievance is that Why I should not get 50% or 80% money which i had already paid..You can deduct some of the charges +paid amount to your advisor, but you must refund maximum amounts from our Hard earned money.
                              Feb 4, 2017
                              Complaint marked as Resolved 
                              Bharti AXA customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 03, 2017
                              Bharti AXA Customer Care's response
                              Dear Sir,

                              As discussed, please write to us with the details of your concerns at [protected]@bharti-axalife.com for our necessary examination.

                              Thanks
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                                A
                                from Aligarh, Uttar Pradesh
                                Dec 29, 2016
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                                Address: Mumbai City, Maharashtra, 400063
                                Website: www.bharti-axalifeinsurance

                                Dear sir
                                My Name is anand kumar rai My policy no-[protected] Dateof comencement policy date-11-aug. 2016.
                                This policy is issue Bharati axalife insurance branch “To Cab Bharti axa life insurance co.ltd. SPG mart!st floor, above reliance fresh old H. B. road Bahju BAZAR RANCHI-834001. From this branch is cheted me. They are told for loan insurance of “ELIte advantage plan of Bharati axa life insurance .
                                This branch manager Ms. Nisha chaudhary mobile no-[protected], loan saction person Ashok kumar –mobileno-[protected] and arvind chaturvedi-mobile-[protected] that person is as a cheater worked form this branch.That person told as per your 10 % premium is sanction loan 250, 000 for u sancftion but they are delay and not fulfill that so they are cheator.this policy, broker shridhar insurance. Sales manager bikrant kumar broker id code-[protected], sales person mohit kumar ranchi corporate agent broker code-[protected].
                                So requested to this person sale policy as fraud and fake promises on mobile so please punished them and My policy is cancelled and returned my money .My present address-plot no. 24 new kamal vihar hettam pur haridwar-249402, uttarakhand.
                                My permanent address anand kumar rai s/o sri bechan rai, vill +post jolahapur Dist. Azamgarh -276135 (U. P.)
                                Please resolved my problem in near haridwar branch roorkee “Bhartiaxa life insurance co. ltd1st floor 1111/1 yadav puri opp vashali mandap dehradoon road, ramnagar roorkee-24766.
                                Please resolve the problem and cancelled the policy under free look period . because agent is cheator for bharati axa life insurance.

                                Thanks & Regards anand Kumar rai
                                policy no-[protected]
                                Mobile no.-[protected], [protected]
                                Mailid –anandrai.[protected]@gmail.com
                                Bharti AXA customer support has been notified about the posted complaint.
                                Jan 13, 2017
                                Updated by [email protected]
                                good morning bharati axa life customer support we have tilldate no any action towards your company so please
                                help me and reverse my premium and cancelled my policy.
                                thanks
                                anand rai
                                policy no.[protected]
                                Dear Sir, we are investigating your complaint and shall share an appropriate reply on your registered email id
                                [email protected]'s [Complaint's author] reply, Jan 6, 2017
                                ok please as soon as possible because it is late to late response from company and authority.
                                thanks
                                anand rai
                                fraud conpamy hai ye

                                सेवा में,
                                श्रीमान शाखा प्रबन्धक महोदय
                                भारती एक्सा लाईफ ई0 लि0
                                महोदय,
                                मैं बजेश कुमार बघेल पुत्र श्राी नरेन्द्र पाल सिहं, महोदय मेरे पास एक फोन आया था जोकि नम्बर [protected], [protected] शेखर माथुर जी ने मुझ से बात की थी। इस समय मुझे लोन की जरूरत थी और एक दिन मेरे पास शेखर माथुर जी का फोन आया जिसमें बताया कि हम आप को लोन दिलाएगें जिसके लिये आपको एक पाॅलसी लेनी होगी पाॅलसी के ऊपर ही लोन होगा जिसका समय मुझे 15 से 20 दिन बताया गया था। मैंने उनके कहने पर पाॅलसी ली है और मेरा पाॅलसी नम्बर[protected], बजेश कुमार बघेल के नाम से है। महोदय मैं गांव-बुर्ज खंजर, पोस्ट- सिकतरा, तेह-एत्मादपुर मौजा- लखनामई थाना एत्मादपुर, जिला आगरा का रहने वाला हुँ। और मै जिला उपभोक्ता संरक्षण विवाद प्रतितोष फोरम रुद्रपयाग उत्तराखण्ड़ में कार्यरत हुँ आप से मेरा अनुरोध है कि मेरी पाॅलसी केन्शल की जाए। जिस कार्य से मुझे पाॅलसी लेनी पड़ी वह कार्य नही हो पाया है। क्योंकि इस पाॅलसी के बारे में गलत बताया गया और धोखा धड़ी से पाॅलसी बेची गई मै उन लोगें के खिलाफ एफ आई आर कारना चाहता हुँ अगर आप मुझे उनका पता और आॅफिस का पता फोन नम्बर, नाम इत्यिादि देने की कृपा करें।

                                phone [protected]
                                [protected]@gmail.com
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                                  S
                                  Swapnil Shahane
                                  from Mumbai, Maharashtra
                                  Dec 20, 2016
                                  Resolved
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                                  Resolved

                                  Address: 431605

                                  Dear Team,

                                  I recently bought one Samridhi plan policy conveyed by Broker - India infoline insurance broker Ltd. (Broker Code- 155851)

                                  Policy No[protected]
                                  Phone No. registered - [protected]
                                  DOB[protected]
                                  Nominee - Dilip Shahane (father)
                                  Annual Premium - 70, 000/-
                                  Sum assured on policy document - 6, 89, 513/-

                                  Very sad to tell you that that broker has explained this policy completely different stating that i'll getting back total amount appx 15, 00, 000/- after 10 years. i.e.

                                  (sum assured) 6, 89, 513+(Total payed premium) 7, 00, 000+non- guaranteed bonus 4 to 8% ~ 15, 00, 000

                                  Which is completely wrong. This i came to know after calling bharti axa customer service. They told me after 10 years i'll get max to max 8, 00, 000/-.
                                  This is very serious fraud happened.

                                  Apart from that that representative told me that there is additional free rider we will be providing with this policy which is free of cost. But in policy document i can see that they are deducting rs 2266/- for same and benefits explained were also different.

                                  In view of all this i want to raise a complaint and i want to withdraw from the policy asap. I am feeling very sad and hope to get back my hard earn money asap.

                                  Request you to process refund and cancellation of policy and take some serious action against such agents which are very harmful for your organization.
                                  Jan 22, 2017
                                  Complaint marked as Resolved 
                                  Bharti AXA customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 22, 2016
                                  Bharti AXA Customer Care's response
                                  Dear Mr. Shahane,

                                  We are looking into your complaint and an appropriate reply will be shared on your registered email id.

                                  Thanks
                                  Dear Swapnil Sir,

                                  Thanks for sharing your details.
                                  We have raised your concern to our officials.
                                  However, they will get back to you shortly on your registered number.

                                  Regards
                                  IIFL Team.
                                  Dear Swapnil Sir,

                                  We understand that our senior officials has spoken to you regarding further processes and gave you a detailed resolution for the same.

                                  Thus we hope that your issue is resolved.

                                  Regards,
                                  Team IIFL.
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                                    P
                                    pankajsahil17
                                    from Aliganj, Uttar Pradesh
                                    Dec 17, 2016
                                    Report
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                                    Address: Ghaziabad, Uttar Pradesh, 201002
                                    Website: www.bharti-axalife.com

                                    Name of policy holder:- pankaj singh yadav

                                    Policy number:[protected]

                                    Plan:- life super series

                                    Mob. no of policy holder :- [protected]

                                    Email-ID:- [protected]@gmail.com

                                    I have lodged a complain regarding the cancellation of above mentioned policy Complaint no:- CRU067769 Dated:- 24/11/2016. Due to some wrong information mentioned in the policy like my account no.
                                    The company did not provided any solution neither by telephonic call no by email. But when called the customer care they told me that your request regarding cancellation is declined. I asked to speak the person who provided this resolution regarding the cancellation of above mentioned policy they transfered my call to Mr. Rohan (Bharti Axa life insurance Mumbai Tel no:- [protected]). He asked me to provide a proof that i have not received particular policy by hand. I accepted this and posted a RTI regarding this to the indian postal department As per the information provided by CPIO/Sr. Supdt of Post Offices, Ghaziabad division via an RTI under RTI ACT-2005 this post has been delivered to some person named Manish (As seen by signature) not to me (pankaj singh yadav). The proof provided by CPIO/Sr. Supdt of Post Offices, Ghaziabad division i attached and requested Bharti AXA to provide a solution by another complain on[protected] complain no:- CRU-068656.
                                    Once agai they did not provided an solution to me till[protected]last date they requested to wait)
                                    When i called Mr. Rohan on[protected] he told me that some else is looking after this complain, today he is not available, as soon as this complain will be closed i will let you know the status.
                                    But today when i called customer care they informed me that solution to this problem is already provided on[protected] and a copy of that has been already sent to me. Again i checked my mail box no email has been sent to me. the information provided to me by customer care that my request has been declined once again as i have received this policy on[protected]. This solution is absurd because i am proving a proof that i have not received this policy even they are saying that it has been received.

                                    Bharti AXA is not canceling my policy Even they are accepting that the policy bond should be received by particular person to whom it is for, it can not be delivered to any other person. Any as per IRDA guidelines i have complaind with in the free look up period of 15 days. Bharti AXA is trying to mentally harass me. As i belong to middle class loosing 40000/- is a huge amount for me. They are trying to make me mentally sick by their deeds.
                                    If something happens to me in future Bharti AXA and Employee Mr. Rohan will be solely responsible for harassing me to let end my life.

                                    I am here with attaching all the proofs i have submitted to bharti axa regarding this complain.
                                    +3 photos
                                    Bharti AXA customer support has been notified about the posted complaint.
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                                      S
                                      sharath kumar BORRA
                                      from Bhimunipatnam, Andhra Pradesh
                                      Dec 17, 2016
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                                      Address: Hyderabad, Andhra Pradesh, 500062
                                      Website: Bharathi axa

                                      My car met with accident and I went and applied for insurance. Auto trally hit my vehicle my car damaged on left and right when auto hit my car on right front side so my car moved to left side and damaged on back side no insurance for that saying only one part can claim this type of wost insurance I never seen in my life this is last and final and I will not renewal with this and I request all o[censored] not to go with AXA insurance I going to lodge a complaint In consumer court
                                      Bharti AXA customer support has been notified about the posted complaint.
                                      Dec 17, 2016
                                      Updated by sharath kumar BORRA
                                      My car met with accident and I went and applied for insurance. Auto trally hit my vehicle my car damaged on left and right when auto hit my car on right front side so my car moved to left side and damaged on back side no insurance for that saying only one part can claim this type of wost insurance I never seen in my life this is last and final and I will not renewal with this and I request all o[censored] not to go with AXA insurance I going to lodge a complaint In consumer court
                                      Dec 17, 2016
                                      Updated by sharath kumar BORRA
                                      My car met with accident and I went and applied for insurance. Auto trally hit my vehicle my car damaged on left and right when auto hit my car on right front side so my car moved to left side and damaged on back side no insurance for that saying only one part can claim this type of wost insurance I never seen in my life this is last and final and I will not renewal with this and I request all o[censored] not to go with AXA insurance I going to lodge a complaint In consumer court

                                      claim no. is F0989211 / C1161993. Our representative will call you within one working day.
                                      My mobile no [protected]
                                      Dec 17, 2016
                                      Updated by sharath kumar BORRA
                                      2016
                                      My car met with accident and I went and applied for insurance. Auto trally hit my vehicle my car damaged on left and right when auto hit my car on right front side so my car moved to left side and damaged on back side no insurance for that saying only one part can claim this type of wost insurance I never seen in my life this is last and final and I will not renewal with this and I request all o[censored] not to go with AXA insurance I going to lodge a complaint In consumer court

                                      claim no. is F0989211 / C1161993. Our representative will call you within one working day.
                                      My mobile no [protected]
                                      Dec 17, 2016
                                      Updated by sharath kumar BORRA
                                      2016
                                      My car met with accident and I went and applied for insurance. Auto trally hit my vehicle my car damaged on left and right when auto hit my car on right front side so my car moved to left side and damaged on back side no insurance for that saying only one part can claim this type of wost insurance I never seen in my life this is last and final and I will not renewal with this and I request all o[censored] not to go with AXA insurance I going to lodge a complaint In consumer court

                                      claim no. is F0989211 / C1161993. Our representative will call you within one working day.
                                      My mobile no [protected]
                                      Dec 17, 2016
                                      Updated by sharath kumar BORRA
                                      2016
                                      My car met with accident and I went and applied for insurance. Auto trally hit my vehicle my car damaged on left and right when auto hit my car on right front side so my car moved to left side and damaged on back side no insurance for that saying only one part can claim this type of wost insurance I never seen in my life this is last and final and I will not renewal with this and I request all o[censored] not to go with AXA insurance I going to lodge a complaint In consumer court

                                      claim no. is F0989211 / C1161993. Our representative will call you within one working day.
                                      My mobile no [protected]
                                      Dec 17, 2016
                                      Updated by sharath kumar BORRA
                                      2016
                                      My car met with accident and I went and applied for insurance. Auto trally hit my vehicle my car damaged on left and right when auto hit my car on right front side so my car moved to left side and damaged on back side no insurance for that saying only one part can claim this type of wost insurance I never seen in my life this is last and final and I will not renewal with this and I request all o[censored] not to go with AXA insurance I going to lodge a complaint In consumer court

                                      claim no. is F0989211 / C1161993. Our representative will call you within one working day.
                                      My mobile no [protected]
                                      Dear sir,

                                      i am paid online premium 11678/- but not recieved hard copy to me plese send fast courier policy no FPV/S0361907/24/11/005102
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                                        Surajgm585
                                        from Delhi, Delhi
                                        Dec 12, 2016
                                        Report
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                                        Address: New Delhi, Delhi, 110032
                                        Website: Www.consumercomplaints.in

                                        Bharti axa life insurance com ltd
                                        मैं आपकों बताना चाहता हूँ कि आपके किसना नगर ऑफिस से हमें मि० गोतम एवं आदीती जिसका मोबाइल न० क्रमश: [protected] एवं [protected]-[protected] से फोन आया कि और यह जानकारी दी गई कि अगर आप भारतीय एक्सा में एक पॉलिसी करवाएंगे तो इसके अन्तर्गत आपको वन टाईम के तौर पर 25000/-रु देने होंगे और आपकों भारतीय एक्सा कम्पनी 5 साल के बाद 61400-रु देगी तथा12500/₹ का कैश वेक आयेगा 30 से45 दिन मे आप के अकाउंट मै साथ ही आपके परिवार के 5 सदस्य को प्रत्येक साल 3.50000 लाख मेडिकल कलेम के तौर पर अगले 10 साल तक देगी ।
                                        Premium Amount 25000 one time
                                        Name Suraj Mishra
                                        Policy. no [protected]
                                        Date of Birth 05/08/1989
                                        Address 1/6323 f/f garlic no 4 east rohtash nagar Shashara Delhi 110032

                                        आपसे निवेदन हैं कि मेरी पॉलिसी निरस्त कर मेरा पैसा लौटाने की कृपा करें
                                        Name Suraj Mishra
                                        Mobile No.[protected]
                                        +1 photos
                                        Bharti AXA customer support has been notified about the posted complaint.
                                        Dec 12, 2016
                                        Updated by Surajgm585
                                        Sir please sol problem
                                        Jan 05, 2017
                                        Updated by Surajgm585
                                        Bharti axa life insurance com ltd
                                        मैं आपकों बताना चाहता हूँ कि आपके किसना नगर ऑफिस से हमें मि० गोतम एवं आदीती जिसका मोबाइल न० क्रमश: [protected] एवं [protected]-[protected] से फोन आया कि और यह जानकारी दी गई कि अगर आप भारतीय एक्सा में एक पॉलिसी करवाएंगे तो इसके अन्तर्गत आपको वन टाईम के तौर पर 25000/-रु देने होंगे और आपकों भारतीय एक्सा कम्पनी 5 साल के बाद 61400-रु देगी तथा12500/₹ का कैश वेक आयेगा 30 से45 दिन मे आप के अकाउंट मै साथ ही आपके परिवार के 5 सदस्य को प्रत्येक साल 3.50000 लाख मेडिकल कलेम के तौर पर अगले 10 साल तक देगी ।
                                        Premium Amount 25000 one time
                                        Name Suraj Mishra
                                        Policy. no [protected]
                                        Date of Birth 05/08/1989
                                        Address 1/6323 f/f garlic no 4 east rohtash nagar Shashara Delhi 110032

                                        आपसे निवेदन हैं कि मेरी पॉलिसी निरस्त कर मेरा पैसा लौटाने की कृपा करें
                                        Name Suraj Mishra
                                        Mobile No.[protected]
                                        Sir no receive amaunt please help me
                                        Sir no sol problem no receive amaunt
                                        Please sol problem thanks
                                        Surajgm585's [Complaint's author] reply, Jan 5, 2017
                                        Sir please coll me policy recording inform me
                                        Surajgm585's [Complaint's author] reply, Jan 5, 2017
                                        No problem sol no receive amaunt
                                        Please Coll me policy recording Refand amount
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