Birla Sun Life Complaints & Reviews

i had purchased a platinum plus II policy on 31-3-09 by paying Rs. 1 lac as premium. life assured was of my son whose medical report was submitted by their branch office on 7-4-09. however, policy was issued only on 24-4-09 and hence nav of 15-5-09 was considered and thus i am loosing approximately 6.5 % which is likely to be huge sum at the end of 10 years. a letter written to the company is reproduced below:

From:
Kirtida K.Thakkar
85, Kunj Society,
Alkapuri,
Baroda 390 007
Ph: [protected] [keyur]
Date 27-5-09.

Regd. A. D.
To,
The President,
Birla Sunlife Insurance Company Ltd.
6th Floor,
Vaman Centre,
Makhwana Road,
Off Andheri Kurla Road,
Near Marol Naka,
Andheri [East]
Mumbai 400 059

Dear Sir,

Sub: Platinum plus II policy no.[protected] – insured person Manthan K. Thakkar

I am sorry to encroach upon your valuable time but since my efforts to get the due justice to my reasonable demand I had no choice but to approach you.

I had paid Rs. 1, 00, 000/- by cheque for my above mentioned policy and a receipt to that effect was issued to me on 31-3-09. further it was confirmed by your customer service cell that the cheque was encashed on 31-3-09.

All the medical reports was cleared on 7-4-09 and receipt to that effect is also sent to me with my policy documents dated 24-4-09.

The policy amount which I had paid was to be invested in Assure funds till 15th of calendar month. Accordingly the money was to be invested in Assure fund on 31-3-09 or say by latest on 7-4-09 after the medical test. However, I have been informed that the money was not invested till 24-4-09. Please note that the NAV difference of 8-4-09 and 24-4-09 is 14.3364-14.1518=0.1822 [=1.3%]







Further the switching from Assure plan to platinum plus II plan was also done on
15-5-09 instead of 15-4-09. NAV difference in this case is 10.8754-10.2544=Rs.0.621[=6.05%] and thus I was allotted 8149.8760 units instead of 8681.9157 units. Thus I am at loss of 6.5% no. o[censored]nits and which will be sizeable amount after 10 years.

I hope I have been able to explain you the details of loss and request you to advise your subordinates to issue necessary correction without further delay to avoid unnecessary correspondence and complications.

Hoping to hear from you soon,

Thanking you,
Yours truly,



Kirtida K. Thakkar



CC: The Territory Manager,
Birla Sunlife Insurance Co. Ltd.,
Alkapuri Arcade,
R.C. Dutt Road,
Baroda
For information and necessary action please.
the matter is unresolved till date.

kindly advise what action should i take? should i approach IRDA or Ombdusman before consumer forum?

keyur thakkar
h/o kirtida thakkar

Sir
A mafia is working in Birla Sun Life Insurance, J.K. Millemium Building, Kolkata. They buy insurance policy in your name using your credit card details with the help of fake signature. If you are smart enough to find the office and person concerned, they refund the money through freelook. You have to tackle with your credit card company for interest charged by the company. I have experienced the same. My policy no. is[protected]. This has been bought by advisor Suvajit Rakshit and approved by their Manager, Babul Haldar.
So, be careful with these mafia.

Sir,
i took one plan frm Birla Sunlife insurance(Saral Jeevan) plan.
bt everyone they bult me extra fr Rs799.Whn i chkd wit agent abt the same.He told me tats could be a Bank fault, contact your bank and stop the payments.
but when called my bank and checked abt same, they told me i have 2 policies which i whn checked at my native place they delivered the incomplete paper
one policy has almost a payment of Rs2400 approx(policy number[protected]
and second which i never ever asked fr rs.799 (policy number[protected]
and plus papers which they sent have so much of over writing and they are incomplete
also i tried to contacted customer service about same, bt they were never cooperative.
and told me tat i authorized it

*Also agent asked me for 2 cheques on canceled n one fr payment which i gave them.
nad customer service is telling me that i gave 2 cancelled cheques which i never did.

plz sir, plz look into the matter..

And also i want to knw
that i will stop my policy, will i get the money back which i paid till date.


thank you
Kulpreet Kaur

A policy document of Birla Sunlife was sended on 8th of June, POD Number is[protected], on my name to my jammu address. its 22nd of June today and i didnt got the courier till now.
Kindly reply me and give the nessesary details about it, else i have to claim the damages due to late or non dilivered courier.
For further enquary u can call me )[protected]

My wife Vasanthi V was supposed to receive a parcel from Birla Sunlife Insurance from Chennai, which was couriered to us by Expressit.in. They claim that it has been delivered to us and have given false delivery report, whereas we have not received the same here. We have been asking for copy of delivery report which they (Expressit.in) are not providing us. How do we know if they really have delivered it.

Dear Sir/Mam,

this is sanjay kuma, i having BSL Dream Plan (policy no.[protected] last 6
months
when i purchage this scheme though credit care (No. [protected])Rs.
5950,
this is half yearly, and second renewal premium pay though
cheque no. 802878, indus ind bank sector - 16, noida, Rs. 5950
then second premium cut u r company by credit card (No.
[protected])at18.04.2009
Rs.5929, when i pay already premium, why cut second time through credit
care(No. [protected])?
i call at customer care at 23.05.2009, regarding this payment, executive
told me this is
pay by you as a topup, i say i dont pay any topup, then that say sir u r
payment premium through credit card active, so
second premium cut, that person recieved request againt this, and at
24.05.2009, i call second time to call centre
executive say sir, you give me request through writen, at 25.05.2009 i
give writem request with all doc
( request latter, copy of cheque cheque, creditcard statement, credit card
deactivale latter).
at NOIDA SECTOR-18, BRANCH all doc recieved
by M/s Rajani Sundyal, at 01.06.2009 i go NOIDA SECTOR-18, BRANCH talking
about process my doc or not
mam says all doc send head office by curier. process complete may be 5 to
10 days, same day i call in call centre for detail
in call center executive says we have no doc for process
at 04.06.2009 i go second time in NOIDA SECTOR-18, BRANCH and talk to mam,
that say your all doc in process
i request to mam for POD(Blue Dart - [protected]) mam give me pod, i
cheque POD result-------
pichup date - 25.5.09
from-noida
to-mumbai
status - shipment delivered
date of delivery - 26.05.09
time of delivery - 08:50
Recipient -Sahu
then i call in call centre [protected], i talk to m/s tazeen she says i
have no't findout
any doc for process then i say all about POD, then mam says sir u r credit
card
deactivation request will be compleated, then i say mam all doc attach
together
then how u can say that refund request not recieved by u, then i
confrensig to noida branch
from m/s rajani both are talking about doc, then tazeen say sir i call u
tomarrow after all checkout
but today dont have any call, then i call send time in call centre i talk
to mr. sachin
he says tomarrow call u sazeen.
all above is my story regarding refund my payment...
1 - i spend more time.
2- i pay intrest to credit card.
3- having more tension regarding payment last 10 to 12 days.

i call to customer care today executive say no request fount again this
i mail more time to m/s sonia kapoor but i have no reply
i talk to m/s rajni sundyal in noida branch today that say you geve me two
request in a same format so my concern persone send only one request, what
tis if any body give request for read and send concern department, but in
noida branch no body have responcibility for any request.
after that

i mail to you all

after all try mail you

i requesting to you plz refund my all money as soon as posible
i want to refund my money as soon as posible


all doc attch

regarding

sanjay kumar
[protected]

From: "Nandan Bisht" <[protected]@rediffmail.com> | Add to Address book |This is spam



To: <[protected]@birlasunlife.com>


Subject: Re: Re: Fw: Policy document not received[protected]


Date: Thu, 28 May 2009 17:45:36 IST
Cc: <[protected]@rediffmail.com>


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dear Sir/Madam.

still i hav not recd the policy documents as per your Customer care Exective my document has been despatched on 12/5/2009, and no idea about it who hold my Documents ?it not a gud news for every customer,

for your kind information now i dont want this policy reason your know as promised by your agents and company response and holding my money .

i request to you kindly cancle my Above said policy and refund my initial premum Amount asap.




Note :- now onward if i have reced any document from company I will return the same day


request also addresd to:Sir please help

Mr Sri P.K.Mishra,

Insurance Ombudsman Office of the Insurance Ombudsman 2/2 A, Universal Insurance Bldg. Asaf Ali Road
NEW DELHI 110 002




On Wed, 27 May 2009 13:45:04 +0530 wrote
>Dear Nandan,
>
>This is with reference to the above captioned policy .
>
>The said policy document will be despatch as per mode .Pls. wait for 2
>days.
>
>So please kindly bear with us .
>
>Please feel free to get in touch with us for any further assistance
>regarding your policy (ies).
>
>Assuring you the best services,
>
>Regards,
>Rupali
>Client Service
>Birla Sun Life Insurance Company Limited.
>
>(Toll Free):[protected]
>Timing: 9 am- 9 pm (MONDAY TO SATURDAY)
>Website: www.birlasunlife.com
>Fax:[protected]
>Address :Customer Care Unit, Indiana Business Centre, B Wing, First
>Floor, Marol Naka, Makwana Road, Andheri (E), Mumbai 400 059.
>
>
>
>
>"Nandan Bisht"
>05/26/2009 11:06 AM
>
>To
>
>cc
>,
>Subject
>Re: Policy document not received
>
>
>
>
>
>
>
>still waiting for Policy documents/bond
>
>
>
>On Thu, 21 May 2009 16:31:39 +0530 wrote
>>Dear Sir /Madam as I had applied for a policy with the company and issued
>a cheque of Rs.10000(Cheque No. 136268) which was encashed on 11/05/2009.
>The agent Alpha Investment Group Lajwanti Garden New Delhi The POLICY
>NUMBER for the same is[protected] as provide by customer care executive the
>agent promised me of issuing the document within 15 days. But so far I
>have not received the documents.
>>
>> So I raised the complaint .


ror, please notify the senderimmediately and destroy the original message and all copies.



THANKYOU



Nandan

Dear Sir / Madam,

I have invested in Birla Sun life's half yearly plan in the 1st week of APril 09 & my cheque of Rs.10, 045/- has been debited from my kotak bank on 9th April09, but still till date I haven't received my policy documents, Ms. Shweta (My adviser) has committed me to provide my documents within a week but more than a month completed still I am wondering for my original documents.

Please help me out in this regards as soon as possible, otherwise I want my whole money back with interest amount. I will not at all invest in BIRLA SUN LIFE in future, b'coz whatever services I received from Birla's executives it was not at all satisfactory at my level.

my policy doc. (Application No. A[protected]

I don't have any doc. to attach.

now I don't want to waste my money & time for taking a follow up for the documnets.

Expecting a valuable response from your side.

Regards,

SArita Singh
[protected]

One agent came to my home to make a new credit card and taken sign at a few places using trick. Later they used to buy a policy of Birla Sun Life Insurance in my name using my credit card details. After contacting the Birla Sun Life Insurance office at J.K.Millenium Building, Kolkata, I found that Advisor Suvajit Rakshit has used this with the help of his manager, Mr. Babul Halder. Later they assured me to refund the money via freelook. But it is yet to be reverted. This is their business policy. The Birla Sun Life HeadQuarter is also not taking action in this regard despite of several request and phone.

Dear,

I undertook a policy named Saral Jeevan on March 10th at Ashoka Estate branch, Delhi.
Thereafter, due to some personal reason cancelled this policy on 21st March 2009. But I have not recieved any money from the company side.

As per the company policy, I should get my money back in 15 days, therefore I will request you to, process my request as soon as possible and credit my money with due increment during the aforesaid time.

The POD No is [protected]. I am also attaching you freeloop cancellation reciept for your convenience.
Waiting for a prompt responce from your side.In case of any clarification feel free to reach me on [protected] and [protected].

Regards
Vinay Shukla
+91-[protected]

Hello Sir,

Day before yesterday I had recived the document,

But found different agreement then was informed:

1. Your advisor told me that for the Dream Plan
I have to pay premium just Rs 10000/- for three years
and get Gauranted Maturity benefit around 2, 40, 000 and
company also provide with the certificate, which will mature after 20 years.

While I recived with Gauranteed maturity benefit as 1, 85, 000/- instead of 2, 40, 000/-

2. Insurance of Rs 10, 00, 000/- continue till the Policy maturity i.e 20 years.
After three years onwards no need to pay the premiums,
and insurance will continue.

This is not the case .

Please take necessary actions against the responsible person,
such that Image and name of Birls Sun Life Insurance sustain for long time.

I forward this mail to consumer court as well as to the IRDA Policy Complaint Department.


Please cancel my Policy from the time your recived the mail

And Provid me the address of Birla Sunlife insurance office at Greater NOIDA UP.

My Advisor code no. JP1089

Regards
Tushar
[protected]




-----Original Message-----
From: [protected]@birlasunlife.com [mailto:[protected]@birlasunlife.com]
Sent: Saturday, May 09, 2009 7:50 AM
To: tushar.[protected]@st.com
Subject: Re: Fw: Not recieved New Policy document[protected]


DearTushar,

We refer to the above captioned policy.

The said policy document has been dispatched to client on 03/05/2009.

Kindly refer to the below delivery details for your reference.






In case of further queries, please feel free to revert.

Regards,
Sagar
Clientservices New Business
Birla Sun Life Insurance Company Ltd.




Tushar PANDEY
<tushar.[protected]@st
.com> To
<[protected]@birlasunlife.com>
05/04/2009 03:34 cc
PM <tusharpandey.[protected]@gmail.com>
Subject
Not recieved New Policy document
[protected]










Hello Sir,

I have taken the policy o[censored]nder the Dream Plan, of Rs 10000/- annualy mode payment, before approx 20 days but still i did'nt get the documnet of policy.

I have recive the message and in that mention that my policy no.
"A23524916"

please kindly arrange the same.

REgards
Tushar
[protected]

Dear Mr. Sundaram,

We refer to your communication dated April 04, 2009 with regards to the captioned policy.

We would like to inform you that the case facts were reviewed, and we stand by the earlier decision which was communicated to you dated March 26, 2009.

For any further information or assistance, please feel free to contact us between 9 a.m. to 9 p.m. IST [Monday to Saturday] on our toll-free number[protected]. You may also visit our website www.birlasunlife.com.

We value your trust in us and assure you the best of our service at all times.

Regards,

Customer Service.
FAX No.:[protected].


Meenakshi Sundaram <meenakshisundaram.[protected]@gmail.com>
04/04/2009 10:41 PM
To [protected]@birlasunlife.com, [protected]@birlasunlife.com, [protected]@birlasunlife.com
cc [protected]@irda.gov.in, nonlifecomplaints.[protected]@irda.gov.in, [protected]@irda.gov.in, [protected]@irda.gov.in
Subject Policy #[protected]



Hi at a Blood sucker organization,

How dare you state that we have corrected and because of our erroneousness this has happened? A customer has invested his hard earned money at your SO called company (who has to follow IRDA norms) is requesting for his money back.

If you are giving me a run around like this, I would have to file a criminal case against your company for illegal activities.

1) We regret to inform you that erroneously, the policy had lapsed in November 2008, however we had rectified the same and the policy was reinstated with effect from the lapse date.

Your erroneousness? I find my money unsafe with such an organization who had made me fight for the hard earned money for so long. Imagine this started at December 2008 and we are in April 2009, me still waiting for JUSTICE from IRDA.

2) The premium received on November 05, 2008 has been deposited in the policy, as of November 5, 2008.

I had to fight for this to get this reinstated on the said date. I have written correspondence from your company stating that “we cannot reinstate the policy on the said date as we received your payment late.

3) Since your policy was in the lapsed status the ECS, for the due date of December 05, 2008 was not presented to your bank account. As per your request we had sent the instruction to our Service Providers to have an amount of Rs. 836.63 debited from your bank account on December 18, 2008 and as per your request we deposited the premium with the effective date of December 5, 2008 in your policy. Please find below attached a Premium Paid Certificate for your reference. Alternatively you can check the same on our website www.birlasunlife.com with the aid of your CIP/T-PIN codes.

Please note, at this stage, you made my policy lapse AND not me. What if something had happened to me at this stage? Again your company would have told my nominees that my policy is in lapsed status because I did not pay the premium. Please note, You made it lapse and not me. Again I reiterate my money is UNSAFE with Brila, who does not follow IRDA guidelines.

4) We received a request for change in the method of payment from ECS to Direct Debit through Credit Card facility on December 26, 2008 and the same was activated in our records. A letter stating the Direct Debit through credit card facility has been activated was sent to your mailing address on December 26, 2008. The letter also states that your next due date is February 05, 2009 and requesting you to remit the due for the month of January 2009.

Fo your points 5, 6 and 7

You state that on the above mentioned date you received my authorization for an auto debit from my credit card. I have an acknowledgement from your Ghatkopar (W) branch stating that the premium for the month of January 2009 will be taken out my credit card. Again I reiterate that my money is unsafe with such fraudulent illegal behavior from your SO called company.

Again with all these you inform me that my direct debit authorization from the credit card has been cancelled. You also state in your email that you have my current premium payment mode as the same. This is illegal and ridiculous.

Please understand my hard earned money, then my telephone bills and money spent on getting this straightened out, then my blood, then my patience, then my efforts, then with the run around from a company of your standards, then what else can I describe guys, you have sucked my blood.

The money that I had paid may be peanuts for Aditya Birla Group, but, please make the highest authorities at your group understand that it is a poor guys hard earned money.

You have made me fight, beg, plead, cry for his hard earned money. You also need to understand that I am requesting for my money and not something that your company owes me.

I am a poor guy now egging and falling at the foot of your company for my money. I have to work for 20 days to earn this money. You have taken it out in a flash by cheating a customer of yours. I reiterate that I was never at fault and you are making me cry and beg for my money. I understand this if I have taken money and ran away from your company.

I do not have words to express, literally with tears………my hard earned money people, you will never live with such curses at your company. I am literally begging you guys, please understand that I have spent almost 500 rupees on top of this as my telephone bills talking to you to get this straightened out. Please understand the pain that I am in.

If this email does not mean anything to your company at any levels, I am sorry it is my blood that your company thinks that it has earned. Of course, by cheating me. If I am at fault at any stage, please forgive me.

Lastly I am literally falling at Aditya Birla’s group for my money. You cannot expect anything else from a poor customer. Please forgive me and return my money back.

With tears and hopes,
Meenakshi Sundaram

Dear Mr. Sundaram,

We refer to your communication dated March 27, 2009 with regards to the captioned policy.

We would like to inform you that the case facts were reviewed, and we reiterate the earlier decision which was communicated to you dated March 26, 2009.

1) We regret to inform you that erroneously, the policy had lapsed in November 2008, however we had rectified the same and the policy was reinstated with effect from the lapse date.

2) The premium received on November 05, 2008 has been deposited in the policy, as of November 5, 2008.

3) Since your policy was in the lapsed status the ECS, for the due date of December 05, 2008 was not presented to your bank account. As per your request we had sent the instruction to our Service Providers to have an amount of Rs. 836.63 debited from your bank account on December 18, 2008 and as per your request we deposited the premium with the effective date of December 5, 2008 in your policy. Please find below attached a Premium Paid Certificate for your reference. Alternatively you can check the same on our website www.birlasunlife.com with the aid of your CIP/T-PIN codes.



4) We received a request for change in the method of payment from ECS to Direct Debit through Credit Card facility on December 26, 2008 and the same was activated in our records. A letter stating the Direct Debit through credit card facility has been activated was sent to your mailing address on December 26, 2008. The letter also states that your next due date is February 05, 2009 and requesting you to remit the due for the month of January 2009.

5) On January 29, 2009, we received your instruction stating that the premium towards the due date of February 5, 2009 is not to be debited from your credit card account as your card has been blocked for security reasons, that the payment will be remitted vide cheque and you will revert with an alternate mode of payment. As per your instruction, the said transaction was not been presented to by bank account.

6) Please note that the stated policy has ceased to be inforce with effect from February 05, 2009 due to non-remittance of renewal premium. Incase you desire to reinstate the policy, we would request you to remit the outstanding amount of Rs 4, 166.65 i.e premium for the month of January 2009 - May 2009.

7) Presently, the policy is registered for Direct Debit through Credit Card facility with a monthly mode of premium payment. In case you wish to opt for any other mode of payment kindly intimate us. On the receipt of the request, we will do the needful.

In view of the above we shall be unable to accede to your request for compensation and refund of the entire premium paid.

For any further information or assistance, please feel free to contact us between 9 a.m. to 9 p.m. IST [Monday to Saturday] on our toll-free number[protected], or on[protected] [non toll-free]. You may also visit our website www.birlasunlife.com.

We value your trust in us and assure you the best of our service at all times.

Regards,

Customer Service.
FAX No.:[protected].

I bought Birla sunlife saraal jeevan policy on Aug-2008.I was told by agent, 100% allocation will be done for the premium paid, as birla sunlife was implemented best product to attract customers. and the broacher also stated no money has to be paid other than premium.
Now, Birla sunlife is actually selling the customer allocated units every month at current market prices, stating premium for insurance. Birla sunlife is selling units at lower market prices, incurs more loss to me . i almost lost 75% of the invested money in 1 year. I spoke to birla sunlife customer care, they told, Birla sunlife will sell units up to 20 years of policy period or withdrawal of policy.Policy cannot be withdrawn before 3 years too. I was frustrated on hearing this. It was cheating done by Birla Sun Life to attract customers.

Dear Sir,

I wish to report a misappropriation in my wife’s Bank account with ICICI Bank bearing A/C#[protected].

Since Sep’09 there have been deductions of Rs/- 3000 on a monthly basis towards a Birla Sun Life Mutual fund, we do not have any business interests with Birla Sun Life and are not aware of the transaction.

Upon investigation, we understand that all payments for Folio# [protected] for Mr Raja Sahney are being debited from my wife, Pavithra.V’s account. I have shared these details with the Mutual Fund.

We made a formal complaint on 30-Mar, and followed up several times. We have not heard back from them till date. The amount incorrectly debited (with interest) and the penalty imposed should be credited back to the account with interest.

In spite of the complaints Rs/-3000 was deducted on 11-Apr. Ironically, there is no ECS set up with the bank for us to stop payment.

i had resigned from Birla Sunlife Insurance on Feb, 2009 as a Agency Manager (employee code 14750) from Rajsamand Branch Rajasthan and I have not received my settelment money after resignation. In this context after speaking to the Branch Manager, he informed me that it was error on part of the HR Dept Mumbai and same will be rectified as soon as possible and now since several months have passed by he is reluctant to speak on this topic.
I will be very grateful if I will be given proper advice on how to claim my settelment amount.

niranjan sharma
rajasthan
Ph [protected]

Respected Sir, with due respect i state that i had purchased BSLI platinum plus fund 2 policy no[protected] issued date

09/02/2009 of amount 100000 rupees. I received the policy on 03/03/09 & freelook application given on

09/03/2009 but i received the amount of rupees 91, 416.55 insted of 1 lakh through cheque no. 111519

dated 18/03/2009 which is totally illegal & cheating by BSLI with me.

There are some irregularities & misselling in this policy.



1. Starting unit price of rs 10. How can BSLI cut my amount 8, 583.45 rs.



2. BSLI not send me any statement of NAV .



3. Plan offers gauranteed maturity unit price start at rs 10 - what jokes & cut my rs 8, 583.45 is it
gauranteed unit price - it is misselling the policy by BSLI



4. It is mentioned in the brosher of this plan that the risk profile of the fund is very low & assets allocation

will be no more - also misselling & try to confusing the customer.



5. Reset date of NAV is every month 15 - i received the policy on 03/03/09 & refund 09/03/09. How can

company send my money in market.



Sir, i request you kindly arrange to refund my rest amount of rs 8, 583.45 + intrest + mental torture amount

as early as possible .



WITH REGARDS & THANKS



yours sincearly

Inderajeet singh

207/1 c.p mission compound jhansi u.p.

Background - I had invested with Birla Sunlife Insurance Co. Ltd (BSLI) in their plan - classic life in the year 2005. The insurance premium was Rs.25000 p.a and mode of premium was annual. During the 2nd year when the renewal premium got due, i made a payment to the company by cheque. The company issued me a receipt on deposit of premium cheque. However during the year 2007 the company sent me a policy account statement in which only one premium that i paid got reflected rather than 2 premiums. I made an attempt to contact the company officials at its branch at Nagpur to understand the loop. However even after repeated attempts of getting things resolved till date i haven't yet received the credit for the premium that i had deposited with the company.

Hi,

I had paid the amount for the Dream plan (an term plan) by cheque which was en-cashed by Birla Sun life in Nov 2008. But after perusing for number of times by mail and by phone I had been told that the policy is dispatched and will receive soon. But on 7th Mar 2009 when I had called in Mumbai head office I had been told that the policy is rejected as the documents required were not handed over by the agent and my cheque is dispatched in the Chandigarh branch of Birla Sun life. After calling to them I had been told that the cheque is not received in the Chandigarh branch and the branch manager had sent the mail to clientservices (Birla sun life) on 7th march 2009. But till date (20th march) I had not received any mail or call from Birla Sun life.

Please guide me for getting my money back

Regards,

Dr. Ashish

Hi All,

Beware of Saral jevan policy in Birla sunlife Insurance,

CITI BANK and Birla Sunlife Insurance is cheating / robbing the people by way of insurance policy.

I bought a policy with Birla sunlife last December ( May 2007) through "CITIBANK" I I have to admit that I am a layman when it comes to ULIPs. I was completely brainwashed by one of Birla sunlife's agent that Saral jeevan offers excellent returns (30%). I bought the policy on May 28th. Policy number is[protected]. Premium amount was Rs 39309 (Thirty Nine thousand three hundred and nine rupees ). I received the policy document promptly and was schocked to see that there were monthly charges of Rs 1387. on the policy. A net amount of 16644 Rs would be deducted towards charges in a year, which is nearly 40% of the premium that I have paid. When the agent came to my house to get my signature and cheque, he gave me a brochure which HAD ABSOLUTELY NO MENTION OF CHARGES. I felt cheated. I called him up and told him to cancel the policy. He told me that there are indeed charges in the policy. However, they are applicable only after the policy starts yielding returns..meaning the charges will be deducted from the profit and not from the premium amount. The premium amount of Rs 39309 will remain intact. After three months,
I placed a call with Birla sunlife and I was startled to know that they have indeed deducted monthly charges on the policy. I got furious and asked them to cancel them the policy. They cooly replied that the surrender value of the policy is in negative.. meaning that I have to pay more money to cancel the policy. Ridiculous!!

I contacted my agent and he said that he will do the necessary to cancel the policy and that I will get my Rs 39309 after 3 years. I contacted the helpline and they said that there is no way I can get the money. They said that I have signed the policy and had a 15 days grace period to get out the policy. When the agent came to my house to get the form filled up he gave me a template to fill up and took just my signatures on the application form. I now know why he gave me a template to fill up and not the actual application form. The application form has all the charges listed in it. He wanted to deliberately hide the information about the charges on the policy.

This 39309 Rs is my hard earned money. I have worked round the clock to earn this money. I decided to fight against this misselling. I launched a complaint with Birla sunlife. They said that they will escalate it to the highest level possible. Finally I got a letter stating that my claim is not I have gone through a lot of mental agony over the past 10 months. As you can recall, I had invested about 39309 Rs in May 2007. Currently the value of the fund ( as of today – 3rd march October) is Rs 13984. Can you believe this? I am not going to renew this policy. No person on the earth cant renew this policy

“CITI BANK AND BIRLA SUNLIFE” BOTH the companies are cheting / robbering the corporate employees in the form of savings.

Birla Saral Jeevan is a clear case o[censored]LIP misselling. But I am a common man and can do little against a big corporate house like Birlas. I will however advice you all not to buy this policy.



Frustrated Customer of
City Bank / Birla sun life
GURUBRAHMAM KOTHA

Hi,
I m working with Birla Sun Life Insurance Co. Ltd.
My Net Salary Rs. 15200/-
I Apply for credit card of Hdfc bank 2 time but they reject my form.
I dont know what is the reason bhind it.

i hv Salary account with HDFC bank.
I m from Maharashtra. Live in Mumbai From Last 5 Years.
I hv Pan Card, Company Id, Salary Slip,

My Bank A/C credited Extra Amt. on monthly basis.
What will be the reasone for decline the card