Claimed

Birla Sun Life Complaints & Reviews

3.1
Last updated Mar 14, 2024
Complaints 550
Resolved
333
Unresolved
217
Quick Links
Statistics
Share
Contacts

File a complaint to Birla Sun Life

Having problems with Birla Sun Life?

File a complaint and get it resolved by Birla Sun Life customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Birla Sun Life
Customer Service Contacts

Birla Sun Life Phone Numbers

Toll free
1-800-2707000
27
18
1-800-227000
24
17
Phone
+91 22 4356 8000
30
12
+91 22 6691 7777
13
9
Fax
+91 22 4356 8110
+91 22 4356 8111

Birla Sun Life Website

Birla Sun Life Head Office Address

One India Bulls Centre , Tower-1, 17th Floor, Jupiter Mill Compound, 841, Senapati Bapat Marg, Elphinstone Road, 3.
Mumbai
Mumbai City District
Maharashtra
India
400013

Birla Sun Life reviews & complaints page 27

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sarup Singh
from Tirur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Didnt got the courier till now

A policy document of Birla Sunlife was sended on 8th of June, POD Number is[protected], on my name to my jammu address. its 22nd of June today and i didnt got the courier till now.
Kindly reply me and give the nessesary details about it, else i have to claim the damages due to late or non dilivered courier.
For further enquary u can call me )[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
H.NAGARAJ
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-receipt of consignment

My wife Vasanthi V was supposed to receive a parcel from Birla Sunlife Insurance from Chennai, which was couriered to us by Expressit.in. They claim that it has been delivered to us and have given false delivery report, whereas we have not received the same here. We have been asking for copy of delivery report which they (Expressit.in) are not providing us. How do we know if they really have delivered it....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sanjay Kumar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request against policy no. 02019536, refund more premium amount and deactivare credit card payment - many time from [email protected]

Dear Sir/Mam,

this is sanjay kuma, i having BSL Dream Plan (policy no.[protected] last 6
months
when i purchage this scheme though credit care (No. [protected])Rs.
5950,
this is half yearly, and second renewal premium pay though
cheque no. 802878, indus ind bank sector - 16, noida, Rs. 5950
then second premium cut u r company by credit card (No.
[protected])at18.04.2009br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Nandan Singh Bisht
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancel policy

From: "Nandan Bisht" <[protected]@rediffmail.com> | Add to Address book |This is spam



To: <[protected]@birlasunlife.com>


Subject: Re: Re: Fw: Policy document not received[protected]


Date: Thu, 28 May 2009 17:45:36 IST
Cc: <[protected]@rediffmail.com>


Note: To help protect your privacy,...
Helpful
Be the first one to find this review helpful
Found this helpful?
12 Comments
Report
Copy
S
Sarita Bhim Singh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not received my Original policy Doc.

Dear Sir / Madam,

I have invested in Birla Sun life's half yearly plan in the 1st week of APril 09 & my cheque of Rs.10, 045/- has been debited from my kotak bank on 9th April09, but still till date I haven't received my policy documents, Ms. Shweta (My adviser) has committed me to provide my documents within a week but more than a month completed still I am wondering for my original documents.

Please...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
Sanjay Kumar Singh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issue policy without my permission

One agent came to my home to make a new credit card and taken sign at a few places using trick. Later they used to buy a policy of Birla Sun Life Insurance in my name using my credit card details. After contacting the Birla Sun Life Insurance office at J.K.Millenium Building, Kolkata, I found that Advisor Suvajit Rakshit has used this with the help of his manager, Mr. Babul Halder. Later they assured me to refund the money via freelook. But...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
V
Vinay Shukla
from Mumbai, Maharashtra
Report
Copy

Not recieving my money

Dear,

I undertook a policy named Saral Jeevan on March 10th at Ashoka Estate branch, Delhi.
Thereafter, due to some personal reason cancelled this policy on 21st March 2009. But I have not recieved any money from the company side.

As per the company policy, I should get my money back in 15 days, therefore I will request you to, process my request as soon as possible and credit my money with due increment...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
Tushar Pandey
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misscomunicated policy

Hello Sir,

Day before yesterday I had recived the document,

But found different agreement then was informed:

1. Your advisor told me that for the Dream Plan
I have to pay premium just Rs 10000/- for three years
and get Gauranted Maturity benefit around 2, 40, 000 and
company also provide with the certificate, which will mature after 20 years.

While I recived...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Meenakshi Sundaram
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Real blood suckers

Dear Mr. Sundaram,

We refer to your communication dated April 04, 2009 with regards to the captioned policy.

We would like to inform you that the case facts were reviewed, and we stand by the earlier decision which was communicated to you dated March 26, 2009.

For any further information or assistance, please feel free to contact us between 9 a.m. to 9 p.m. IST [Monday to Saturday] on our toll-free...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Arun kumar
from Jalakandapuram, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Birla Sun Life / Saral Jeevan - selling customer units for insurance premium

I bought Birla sunlife saraal jeevan policy on Aug-2008.I was told by agent, 100% allocation will be done for the premium paid, as birla sunlife was implemented best product to attract customers. and the broacher also stated no money has to be paid other than premium.
Now, Birla sunlife is actually selling the customer allocated units every month at current market prices, stating premium for insurance. Birla sunlife is selling units...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vijay
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misappropriation of Funds

Dear Sir,

I wish to report a misappropriation in my wife’s Bank account with ICICI Bank bearing A/C#[protected].

Since Sep’09 there have been deductions of Rs/- 3000 on a monthly basis towards a Birla Sun Life Mutual fund, we do not have any business interests with Birla Sun Life and are not aware of the transaction.

Upon investigation, we understand that all payments for Folio#...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
niranjan sharma27
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

settlement money not received

i had resigned from Birla Sunlife Insurance on Feb, 2009 as a Agency Manager (employee code 14750) from Rajsamand Branch Rajasthan and I have not received my settelment money after resignation. In this context after speaking to the Branch Manager, he informed me that it was error on part of the HR Dept Mumbai and same will be rectified as soon as possible and now since several months have passed by he is reluctant to speak on this topic....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I
INDERAJEET SINGH
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mis selling & extra money cutting by BSLI

Respected Sir, with due respect i state that i had purchased BSLI platinum plus fund 2 policy no[protected] issued date

09/02/2009 of amount 100000 rupees. I received the policy on 03/03/09 & freelook application given on

09/03/2009 but i received the amount of rupees 91, 416.55 insted of 1 lakh through cheque no. 111519

dated 18/03/2009 which is totally illegal & cheating by BSLI with...
Helpful
Be the first one to find this review helpful
Found this helpful?
13 Comments
Report
Copy
A
AZIMUDDIN SHEIKH
from Darwha, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Updation of Insurance Premium in Policy Account

Background - I had invested with Birla Sunlife Insurance Co. Ltd (BSLI) in their plan - classic life in the year 2005. The insurance premium was Rs.25000 p.a and mode of premium was annual. During the 2nd year when the renewal premium got due, i made a payment to the company by cheque. The company issued me a receipt on deposit of premium cheque. However during the year 2007 the company sent me a policy account statement in which only one...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dr. Ashish Anilrao Dubewar
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Policy is rejected but refund cheque is not received

Hi,

I had paid the amount for the Dream plan (an term plan) by cheque which was en-cashed by Birla Sun life in Nov 2008. But after perusing for number of times by mail and by phone I had been told that the policy is dispatched and will receive soon. But on 7th Mar 2009 when I had called in Mumbai head office I had been told that the policy is rejected as the documents required were not handed over by the agent and my cheque...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
Guru Brahmam Kotha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Beware of Saral jeevan policy in Birla sunlife Insurance

Hi All,

Beware of Saral jevan policy in Birla sunlife Insurance,

CITI BANK and Birla Sunlife Insurance is cheating / robbing the people by way of insurance policy.

I bought a policy with Birla sunlife last December ( May 2007) through "CITIBANK" I I have to admit that I am a layman when it comes to ULIPs. I was completely brainwashed by one of Birla sunlife's agent that Saral jeevan...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
shashikant Gaikwad
from Mumbai, Maharashtra
Report
Copy

credit card decline

Hi,
I m working with Birla Sun Life Insurance Co. Ltd.
My Net Salary Rs. 15200/-
I Apply for credit card of Hdfc bank 2 time but they reject my form.
I dont know what is the reason bhind it.

i hv Salary account with HDFC bank.
I m from Maharashtra. Live in Mumbai From Last 5 Years.
I hv Pan Card, Company Id, Salary Slip,

My Bank A/C credited Extra Amt. on monthly...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
Chandrashekhar Hiremath
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MisLeading

Dear Sir,

I am policy holder of Birla Sunlife ULIP Saral Jeevan.

While taking policy the agent didnt tell me anything. I have invested 30000. now the fund value 15k something. till now they have incurred the administrative and service charges upto 6500.

Now only i came to know that they are doing the business this way.

I told them to that i am going to surrender my policy and now...
Helpful
Be the first one to find this review helpful
Found this helpful?
16 Comments
Report
Copy
K
kamal
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NO TOLL FREE NUMBER- IT CHARGE FROM MY ACCOUNT

As per birla sunlife insurance company mail dated January 30, 2009 which state that "For any
further information or assistance, please feel free to contact us between 9
a.m. to 9 p.m. IST [Monday to Saturday] on our toll-free numbers
[protected] and[protected], or on[protected] [non toll-free]" . I
made a call at their customer care centre on presumtion that phone no. given
by them is...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
K
kopparty
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Birla sunlife Insurance company,Koramangala,bangalore cheating customers

Hi,

Policy Number :[protected]
I am the policy holder of birla sunlife insurance company at Kormangala
branch, bangalore.One important information i am interested to bring to
your notice as the birla sunlife insurance company, Kormangala, Bangalore is cheating the customers by giving false promises. They are telling the customers to take the policy by paying first premium and show few customers as business...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy