Canara Bank Complaints & Reviews

This is with regards to a women in canara bank bangarpet branch the lady doesn’t even know the bank norms... I came here for an atm card replacement this was a joint account of me and my mom i had the passbook old atm and my id proof the lady still rejected giving the card though one of account holder in joint was there she wanted both of them to be present this is absolute havoc i travelled 90 kms just for this and as per the norms if i one of the joint account holder and has required docs aren’t you guys supposed to give the card what kind of condition is this then after few arguments she asks to wait till all the other customers are left??? Seriously what am i then a beggar asking for card in your bank...

I am so frustrated to have this escalated to your hierarchy if i don’t get any response from you guys i will move this escalation to rakesh kumar sharma (Ceo), debashish (Executive director) and mv rao... I need an action taken on this asap my number [protected]

Hello Sir...
my name is Shilpa k. I went to karnataka bank atm Friday(07.12.2018) to withdraw money. When i did the draw first time it said failed (Rs 8, 000) so i tried the second time and again it failed(Rs 8, 000). I waited in the atm for 2 mins and got confirmed that the money has not come. So i left the atm. While coming back to home i got two messages on the phone saying the money is deducted(Rs 8, 000+8, 000). Please help... And Reply

Thank You Sir

A/c No:[protected]

Respeted sir

Sir i am shivakumar d. P. Caner bank account holder in kortagere branch tumkur dist. So i was not puraching any online or online payment but in my account 600 rupees cuted 8/5/.2018 it will came in my pass book... And i cant use cheek book also it mention cheek no also... Please give me information so many time gone ask manger. It will come said please give me currect information please sir

I was 2 times compliants but cannt answer so 1 st complainy 25/9/2018 tech no.[protected]
Second complaint 47330008

Ac no.[protected]
Phone [protected]

Sir
Mai rinki kumari deoghar rampur me rahti hu. Mai account open karwane ke liye canara bank ke branch rampur gayi thi maine waha rupees 1100 aur account opening form submit kiya tha but after 3 days mujhe form aur paisa wapas karke bola gaya ki kisi aur bank me account khulwa lijiye hamare yaha aapka account nhi khul payega. Mai pregnent ladiesh hu aur account khulwana mere liye bhut hi jaruri hai.
Please help me mai kya karu mai jyada kahin aa ja bhi nhi sakti hu.
Mujhe umeed hai ki aap log meri madad krenge.
Thanks
My email id - [protected]@gmail.com

Hi, i am sachin. My complaint is about the refund amount which is not credited to my canara bank card. Flipkart had informed me that "the refund amount is successfully processed and will be credited to my card. If not credited then please contact the banks customer care". I have contacted the bank and they are saying the amount has not been refunded. They advised me to contact flipkart. Flipkart has not provided me any reference number of refund transaction, but only a mail that says refund is successfully processed. I am helpless!!

Kindly help me to get the refund amount as soon as possible.

Hi my name is gayathri. I went to atm today to withdraw money. When i did the transaction first time it said failed so i tried the second time and again it failed. I waited in the atm for 2 mins and got confirmed that the money has not come. So i left the atm. While coming back to home i got two messages on the phone saying the money is deducted. Please help

My name is vandana sharma. My account number is[protected]. My mobile number is [protected]. I had refund of rs.349 it was not credited to my account refund refrence is.
Please do the necessary. The amazon costumer care to charge dispute. So please do the needful to get the amount. The refund is issued on-8/12/18...
Thanking you...!
Yours obediently...!

I did withdraw Rs 500 on[protected] sunday between at 9 am to 10 am. Transaction was failed but Rs 500 amount deducted from my DBS bank. My account no is[protected]. So please provide my deducted amount in my DBS bank. transaction id is S6061601. Til now i did not get any amount from canara bank. What is the process to re-get deducted money? Please provide a solution.

Hello sir,
I recently open account in canara bank of zero balance account but i didn't received my e-welcome kit through email. But it shows already send. Can you resend the details


Account holder :- syed amer ahamad

Account no :[protected]

Costemer id :[protected]

Branch :- shivaji nagar, nizamabad

Email id :- [protected]@gmail.com

Worst bank i have ever seen in my life. It's charging ECS mandate charges 354 regularly within a week my account is debited twice. Before this 177 also debited as ECS regular Mandate charges. What's the hell is this. Shut down your bank. You looters . If a person investing 100 or 500 in SIP plan and ECS charges 354 then what we have to call this. Remove your services and be calm. Worst app upi doesn't work in office non working hours, then what is the use?
Ordered cheque book but received after 6 months. What a service!

I placed an order on Amazon on 30th November 2018 for Rs.9793 and cancelled the order later. The refund was completed successfully from Amazon side that same day. They provided me even with the Refund reference number. But till this date no refund has been received by me in my credit card account and the Canara Bank customer care service is pathetic as they just keep telling lies or sorry that they can't help.

Summary:
my Canara bank savings account at Chennai Pallikaranai NIOT branch with account number[protected]opened: 26/04/2012) reported overdraft loan with negative balance rupees -225/-. This was my old salary account and last five years it's inactive (dormant). But two months before my ex-organisation made one wrong transaction to my account and as i informed about this transaction to ex-organisation financial officials, they approached branch manager and revert the amount. After this my dormant savings account went to negative and bank reported it's as overdraft loan account. Because of this my CIBIL score went low from 793 to 716. I already mailed one letter to branch manager regarding the negative balance with quoting RBI rule about non- maintenance dormant savings account.

Detailed Complaint:

I am Rohith Krishnan, an ex-employee of National Institute of Ocean Technology, under ministry of Earth science, Chennai had a salary account:[protected] at Canara bank Niot Branch till December 2012 .On December 2012 i resigned from NIOT and joined in new organisation.

So after 2012 my Canara bank NIOT account is inactive(dormant) and am not using that anymore. Also same that period my debit card also stuck in indian bank atm at Kasaragod, kerala and lost. That time i called to NIOT canara branch and informed the same to bank officials to take necessary action. After that, last 5 years i don't have any activity with this account.

But this year 2018 September 6th my account credited with rupees 6300/- from NIOT project account. I called to NIOT finance department and known that they wrongly credited. So the concerned staff who wrongly credited money requested me to revert the transaction. Because my account is inactive and I can't do transaction through my net banking also, I told that staff to approach bank manager. On 10th September 2018 you debit amount from account by mentioning wrongly credited.

After that transaction my account went to -223/- rupees, as overdraft account. Since am in Kerala and can't pay money to this account as it showing freezed. But this overdraft Very badly affected my CIBIL ratings and it went to low as 716 from 793.

PS:- As per on my search I found that as per RBI guidelines banks can't change a customer for non-maintenace on a dormant account.

Levy of penal charges on non-maintenance of minimum balances in savings bank accounts
RBI/2014-15/308
DBR.Dir.BC.No.47/13.03.00/2014-15

Annex:
(vi) It should be ensured that the balance in the savings account does not turn into negative balance solely on account of levy of charges for non-maintenance of minimum balance.

Mentioning all this facts, i had filed a dispute to CIBIL on 06/12/2018.And also mailed a complaint letter to concerned Canara Bank branch manager.

Contact:
Email ID: [protected]@gmail.com

Sir
On 03 dec i sent money through bhim application form raghubir prasad a/c no[protected] of rs 20000 at 13.58hrs but still i didn't get money.
Transition id number is upi ref no[protected]. From a/c no [protected] name tinku kumar ray state bank of india polo branch shillong and my email address is [protected]@gmail.com.
Sir please resend amount as soon as possible.

I have a account in canara bank, rayachoty, kadapa (Dist), andhra pradesh. Recently i have started a sip and i have been charged an amount of 354/- in the month of december for ecs mandate charges. The charges are high. And none of the branch executives are helping to resolve the issue. I want to know that on what basis the bank is charging 354/- just for mandate charges. I'm not going to ignore my deduction of rs. 354/- in a month for mandate charges this is my hard earned money. Please give me a remedy to it.

I returned a purchasing to amazon on 20.11.18 for which they had initiated the refund within two days i. E 22.11.18. It has been over fifteen days that canara bank has not processed the refund into my account. I called up the canara bank customer care three times regarding the same issue, which they did not repond satisfactorily and wouldn't accept the issue inspite of the refund reference number that i provided them, which was guven to me by amazon. I want to charge dispute for the issue. I want my refund money in my account as soon as possible.

On 2nd december 2018 at 9.46 am, we went to the corporation bank atm located at tambaram sanatorium and used canara bank debit card no.[protected]- card holder name v. Meenakshi, for a cash withdrawal of rs.7000/- system showed the message processed but no amount came out.
Kindly look into this matter and give credit of rs.7000/- to my sb account number[protected] immediately.
This is the pension amount depending on this only.
Canarabank online complaint no.1819an5528, 1819an5225
Problem not yet solved

I tried to withdraw 5, 100 rs in sbi atm on 2nd december. Amout was debited but i did not recieve hard cash. When i contact customer care either my call gets disconnected or i get various king of solutions. I request you to please do refund my amount back. A/c number:[protected]. Ifsc code: cnrb0001172. It is humble request please do my needfull as soon as possible.

To Customer Care, Canara Bank.
I had sent ` 38.000/- on 20.10.2018 thro’ NEFT for crediting the amount with S.B. A/c of my daughter (vide a/c details: Name of the beneficiary: Sudesna Ganguli, Name of the Bank: Canara Bank, Name of the branch: Sonari (Jamshedpur), S.B. A/c. No.[protected], IFSC Code: CNRB0003708. But the money transferred to a/c[protected] in lieu of[protected], and as a result my daughter not received the money. I am not going in that question that who has done first digit 3 in lieu of 2 as because man is not God. Wrong entry may be done by anybody. But we (the sender of money) have no fault for this wrong entry). Understanding the matter from the message o[censored]BI - then & there we contacted with the concerned (originating) branch. The B.M. informed us necessary steps will be taken immediate. After a recommended time the B.M. informed us that necessary reminder from UBI and also RBI are sent to Canara Bank for refund this money.
First week passed over Canara Bank not refunded the money. Second week the same case. The third week also the same case. Within third week the B.M. of originating branch replied me on my question that more than one reminders are sent to Canara Bank. In fourth week (17.11.18) my son in law contacted with the officials of a local Canara bank and he requested their help for realization the money. It is known from that branch that the money is reached in your Vijaywada Brach and kept in unpaid condition as the concerned a/c[protected] is a blocked a/c. Next day Vijaywada branch returned back the money and ` 38000/- is credited with my S.B. a/c on 19.11.18. Now, my point is that if my son in law would not be contacted with the Canara Bank situated in his locality then the money still now would not be recovered.
Now, It is your duty to look into the matter on what ground the money was retained at VIjaywada Branch during one month.
But as my reparations I pray to you to pay minimum ` 380/- (Interest of ` 38000/- for 30 days @ 12%) within a fortnight which will be credited with the originating branch (where you have returned back ` 38000/-).
This is my first and last letter and if you fail to pay my reparations my next Complaint will
be submitted to RBI. ombudsman and if I not get proper judgment from RBI ombudsman
then my last complaint will be submitted to CENTRALIZED PUBLIC GRIEVANCE REDRESS
AND MONITORING SYSTEM (CPGRAMS).

Thank you,
Dated, Behampore,
The 5th. Dec., 2018.
Yours faithfully),
Samarendra SundarThakur
e-mail : sst.[protected]@gmail.com
144/8B, Amar Chakraborty Road,
Berhampore(West Bengal).

Dear sir,
on the basis of my cibil details.
The wrong account of canara bank is showing in my cibil that is not belongs to me.Please help me sir.

Control no.[protected]
Wrong account[protected] and one another account that is not belongs to me
Is showing
Please correct the data.
I contact tocibil departmemt but they advice me to go the the canara bank branch whose wrong accounts are these.

My Name-SATNARAYAN S/O TELU RAM
VPO SAMBHLI distt.Karnal haryana
M.no.[protected]
Pan no.-CEAPS1770P

My name is priiti k. I was having an account in canara bank margao branch goa on 15/7/2018 i got a text on my cellphone that rs 8000/- are debit from my account. It was a fraud transaction made on 15/7/2018 from pnb bank delhi of rs. 8000/-.. I registered a complaint on the same day in police station i was asked to fill a complaint form and submit in the bank. So i submitted the form and the bank people told me they will rectify the issue and they will let me know the status within 2 days. Since there was no call and update from their side i visited the bank after 6 days and they told me to submit some documents and they will claim for insurance and refund my money and they had asked for 1 month time. After one month i called the bank since there was no update from bank side. When i asked about the update the floor manager of the bank started talking to me rudely.
From the day of registering the complaint in the bank i had been taking follow up every week and suddenly after two months they told me that my insurance is expired and hence it will take more time and bank will refund the money. Now its almost 5 months my issue is still pending and the bank people are giving me same excuses every time i visit the bank that they will refund my money. And the bank people are not cooperative at all and still my money is not refunded.