CARS24 Services Complaints & Reviews

Hi I have purchased a car from cars24 and they have given defective car to me and not they are not repair and there is no response from their end, they give the car to me without catalytic converter that's a big issue abd tata service center charged 70K inr for it....

I purchased a car from CARS24 in march after sometime I observed that its coolant is getting low very fast. I showed the car to Authorized Service Center and they told me that there are leakages in the oil cooler body and it needs to be replaced and I have tried their warranty claim number ([protected]) multiple times, but no one answered.

Its now six months I have still not received any amount of warranty....

I have made for challan amount to RTO which Cars24 cannot forfeit it. I raised multiple complaints but they are not responding to it.
Appt Id : [protected]...

Hi, with reference of above subject with appointment ID-[protected] and register mobile number [protected]/[protected].

we got call from Cars24 regarding Party Peshi in Asansol, where our CAR registered in Siliguri, We informed to Mr. Anurag Kumar (Cars24 representative Patna) as he is dealing for my car.
we were misguided by Mr. Anurag Kumar and he asked not to go anywhere else other than Siliguri, after few days we get...

I bought an used car and took for service in an authorized Honda service store. There I got to learn 4 Ignitor of the car is out of life which had caused odd acceleration and jerks of the car.I took quotation of estimated expense to replace 4 Ignitor and the amount was INR 27370.I contacted Cars24 and inform every detail with them.In return they did validation of quotation and claim.After validation they assured to pick the car for fix.They...

Car was taken for inspection and received in damaged condition, car was picked up on 8th November and received on the 25th November after many follow-ups.
1-front door is not opening
2-key chain stolen
3-dashboard light is not working
4-tail light is falling
5- indicator light keeps on blinking every second while driving.
6-Insurance is not getting transferred as 64vb is not available.
7- RC...

We parked the car on the second day when we received the car the car odometer was tampered we need our money back but the company is not proving any resolution our dealer name is startel motors...

Maine meri car 16 jun 2021 ko sell ki hai par 10 jul 2021 ko mere nam par rto ka 1000 rs.ka fine laga hai
Esake karan mujhe loka adalat ka notis aaya hain mera car no et mh04 2982 hai pls.es samsya ka nivaran karen...

Ticket number 405300.
Car was picked up on 29th Nov for a in warranty repair and it is 10 dec right now and still no. Update or progress from cars24. It is still in the workshop. I tried reaching out to cars 24 over chat email and call. But nobody responds or calls back.

Very pathetic customer service...

Bought a car from Cars 24. They only gave one key. Now I am asking for second key, they casually saying no second key available and not entertaining any ticket to replace or provide second key. It is legal issue. Where can I put complain? Should I open FIR for missing key?...

I purchased a 2011 hyundai verna from cars24. I completed the payment. But when I went to pick up the car, they didn't deliver the car in good condition. This forced me to cancel the booking and go for a full refund. I paid for the car in October. It has been more than a month. The entire amount is still not credited to my account. I still have 26000 left of my money to be credited. It caused me so much of emotional issues and the cars24...

After car inspection the estimate has not been shared even after multiple follow up and reminders.

The concerned consultant has not contacted yet inspite of calling up and reminding the Cars24 customer care.
.
My Name is Kesavadas K M - [protected]...

I sold my car Verna (DL7CL7437) to Cars24 against ID no. [protected].
I completed all the compliances & documentation related to RC transfer on[protected] in Noida Branch after that I received the amount of my car.

On Dt. 06.12.2021 I received a message from Cars24 that I have to visit the RTO for Party Peshi for RC Transfer process, which is not applicable in Delhi RTO Act. I contacted Mr. Milan Gupta employee in Cars24...

I have sold my car to cars24 they have bought my car as a scrap car but didn't mention in there documents nor given me proof that my car got scrapped...

Hi Team,

I raised repair request on 6th of Sept car repair was not done fully as per my requirement.
The major problem of Clutch and Suspension is still ongoing.
I 1st repair request I requested to replace clutch plate, pressure plate, clutch bearing and major problem of suspension is not resolved.
After that again i requested for repair request on 8th of Nov from till that i didn't received any further...

I sold my car with reg number: MH12SQ7630 to Cars24 in Jan, 2021. There is a traffic violation committed in Aug, 2021, the challan number being HSPCC[protected]. I have been served a Lokadalat notice in Dec as this due is unpaid.

Since, I sold my car to Cars24, it is their responsibility and not mine and I should not be served this notice. I have been trying to call them several times. There is also a ticket opened Ticket:...

I'm getting 2 to 3 spam calls from Cars24 everyday. These guys don't care for my privacy and time. Keep on calling even after repeated requests to put me on DND...

I have bought the car from cars 24 since then I am just calling the supervisor to check the details but I am not getting help at all. My issues are listed below -
#In my RC Name is Wrong & they are not changing it.After me calling and following months now they said again fresh rc we need to apply and it will become 3 rd owner.

# I have been asking for insurance documents till today I don’t have the documents and policy...

Cars 24, your company is thug. Its 5 th day you have played with my time, money and emotions. All your staff including your finance tea has been absolutely rediculous. You were recommended on false background that you ease the life of your CUSTOMERs. Since day 1 you asked for all documents, down payment of 10000 and everything is submitted but what i have got is wait and delay of 5 days with no delivery of car. Now, today another story of...

I have sell my car to cars24 as a scrap, before pickup thy have told me to give scrap letter with my chasis plate but still RM has refuse to give scrap letter and didn't picking up mycalls . I have sold my car as a scrap so who will give me scrap letter RTO also refuse to give scrap as they told me the company who has scrapped your car will give you scrap letter ... Please provide me scrap letter to i am going to do complaint against your...