CARS24 Services Complaints & Reviews

Hi Sir/Madam,
I would like to highlight that issue regarding Hold Amount of RS10000 for RC transfer
Ownership Transfer has been completed with appointment ID [protected] on 22/11/2021 and we received confirmation email as well.

Kindly look into and try to release hold amount as soon as possible.

Thanks & Best Regards,
Wajda Begum...

I am Rushikesh Shilimkar, CEO of BLAST APEX Company. One of my car has been repossessed due to only 2 pending EMIs. Cars24 Team is saying that there are 4 Pending EMIs. Ive given all the proofs about paid EMIs but there is no response from anyone from Cars24 Team. I am continuously sending mail because only Rs 87000 /- is pending and i am ready to pay that amount. I am telling this thing to Cars24 on Mail but there is no response from anyone....

My car has been repossessed by Cars24 on 12 Dec 21, only 2 EMIs were pending but they are saying that 4 EMIs are pending. I have already sent mail with Paid EMI details but there is no one responding on EMail, Customer Care Number, WhatsApp, and Sales Office. My Car is with Cars24 and i have my personal stuff in my car that costs around 45, 000/-. No one is bothered about it. Only 87, 000 outstanding amount is pending and that too i am ready...

I have just viewed your site to know our car value, but surprice getting daily 5-10 calls from your call centre, even after informed them, that i am not intrested to sell my car right now . BUT NO CHANGE IN YOUR SYSTEM AND CALLING ME AND DISTRUBING ME .

Pl remove my mobile no [protected] from your car seller list and give us mental relax, otherwize, i will log complaint in your against for harrsiment .
i am assitant...

In November that is this month this company has some problem with their server every month deduction of easy monthly instalments is date 6th however this guys this month got some issues with the server and we're unable to deduct funds on the 6th, I was unaware until this people called suddenly on 9th and asked to pay the instalments I said how could it's on auto-debit somebody just cannot call and ask for money at that moment didn't have...

At time of test drive of my car, I highlighted 3 major issues to MR Hasan (the sales Advisor)

Those major issues are with noise in car Suspension, Car missing/Fluctuating RPM, and Clutch slip.

Mr Hasan acknowledged those issues at the time of vehicle test drive and delivery, and told me this will be taken care in Warranty of the car.

MR Hasan told me that these issues cannot be rectified at the...

Today I gone to the cars24 office at lado sarai New delhi-110030 for selling my Eartiga 2017 model. When I reached there someone told me to sit in front of him and he starts asking about my car but also he keeps chatting on his WhatsApp on laptop and when I tried to tell him not to do that he start asking about my insurance and when I was in the car to bring insurance for him he came to me and sit besides me and telling me the price which...

#305888 ticket ID

You are cheating me openly. I dont have time to explain. It has been ages my car has been taken for repair and kept ileggaly despite asking to return. No one is calling me. Only autonated delay sms standard lines from customer Care. Sir it is escalated you will be called soon.

RETURN MY CAR AS IT IS . NOTHING IS NEEDED. I MADE A MISTAKE BY PURCHASING FROM YOU. RETURN MY CAR WHAT IS YOUR PROBLEM...

Am Satheesh, residing at Neelankarai, Chennai, Tamilnadu.

I have a Creta which I purchased on last December 2020. I wanted to sell my car. So I choose Cars 24( Because last year October I Sold my Tata Safari TN 07 BT 4416 through your Velachery branch)

I have great respect on Cars24.

But this time am totally disappointed.

I fix the appointment and the company person also came and...

I have purchased the car from car24 Chennai, they don’t do 140 points inspection, because it was delivered with few issues, immediately I call the customer service inform the issues after that no response, later I noticed during rainy days car door has leaking, then I call them they simply said this issue not under warranty, then I have issue with clutch I raised tickets again they said not under warranty. I raised many tickets they closed...

I sold my car DL3CBE**** at Cars24 New Multan Nagar Paschim Vihar New Delhi Branch in December 2020 but still after almost 1 year the ownership has not been transferred i have been sending the Email in the customer service department and following up for last 6 months but they are only giving me Fake excuses and Commitments and now they are denying to transfer the ownership of the car i have sent 93 emails to the service team of cars24 and...

Dear sir,

This is to inform you that I had purchased a Hyundai i10 on 8th OCT 2021 and I was promised by your sales officer that I will get my car repaired after delivery.

Post that I have been trying to call the customer care to raise a repair complaint and I did not get any response from them.

Finally after much request on 25th OCT 2021 my request was accepted by cars 24 and my car got picked...

Cars24 is a fraudulent company where they have designed a system to extract as much money as possible from customer.

On 7th Nov I got following SMS:

The Party Peshi holdback amount of INR 10, 000 against the sale of your car with Appointment ID [protected] is still intact. We haven't heard from the channel partner for a Party Peshi request yet and in case no Party Peshi request is received from our channel partner...

I sold a jeep compass to car24 in the name of Manjushree Jaiswal car number WB02AM3881 on 2nd November 2021, i got my balance payment on 9th November and message that car loan as being successful foreclosed, after getting call from HDFC car loan department for emi payment many a times i contacted car24 representative on 17th November demanding payment details as i have to provide it to Bank people, after calling i came to know that loan is...

Don't every buy from cars24. I had a very bad experience bought hyundai i20 Oct 2016 model 30k driven. Car listed with no imperfections. Car was bought for test drive late in the evening so that u can't see any paint defects. Car was good no doubt. Later the car was delivered late in the evening and was scratched at the rear left door while delivery. The cat advisors are very smart perfect salesmen. I showed him the scratched door and the...

Hello,
I have sold my Maruti Wagner car AP 10 BC 5701 on March 2nd 2021. Till date my RC is not transferred., due to which I am being put to immense hardship.
I have undergone Spine Surgery in the year 2019. My doctor has strictly forbidden me to use any other mode of transportation but by car. I am a lawyer by profession and my work demands me to visit various courts in the city every day.
As you have not transferred...

CARS24 sold us a car without informing us that it is hypothecated and also gave us a subpar key. When we asked for the second key it was delivered to us after the mandatory 7 days and when we received it we immediately told them that we wanted to return it as they had not given us the proper information. We are very unhappy with the way things have been dealt with....

I have booked the car inspections for 14 Nov 2021 and till now have not received any inspection details and I have done with the inspection charge but till no one contact me for inspection.

Kindly help me out....

My appointment id is [protected]. Registered no. is [protected]. Name : Nitesh kumar. On 07/11/2021 my car's inspection was done. On 11/11/2021 price quoted to me was agreed to me. But since then there is no communication from your side. I tried up calling customer service numerous times but everytime I only got assurance that u will get call back from price team. But I didn't recieved any calls. Finally today when I insisted to know actual...

I had bought a used car from cars 24. They offer free RC transfer and i got the same benefit along my car purchase. I have an address proof of haryana but they transferred the car on my name with a care off address that too from delhi. so basically they might have used some rent agreement of some thing to transfer a vehicle with a careoff adress. Now i want to sell my car but i am unable to do, because in my address proof i have an address...