CARS24 Services Complaints & Reviews

Hi,
"don't go by advertisements of cars24.. We only get fooled".

I sold my car to cars24 on 27th dec. Till date, that is 3rd jan, the amount is not credited. The execute who was dealing with my case, has been so irresponsible, with a "dont care" attitude. She is not even bothered about the brand image that the cars 24 is striving to get in the market.

She promised me that the amount will be credited by...

Myself Rajiv Kumar, have booked a car Named Ford figo..., your executive Name - kundan Kumar, resently he is in GIB noida, befor booking your have been committed me that they will deliver the car on 30 th of Dec anyhow, I was not interested but they push me for tokan money because I can't purchase it in Jan.. Due to some personal family issue which was already confirmed to your Excutive, and your Excutive have also confirmed me that tokan...

Hi,
I sold my car to cars24 (Ranchi branch) and delivered my car on 21st December 2019. My app id is [protected] and car registration number is TN02AV6340. I was told that payment will be made on 24th December 2019.
It's 2nd January 2020 now and I haven't received the payment yet. I had some important work for which I urgently needed the money. The delay in payment has led to some serious problems. I really hope they compensate...

Hi team,

I bought maruti ignis car from cars 24 on 22nd dec 2019 and paid 5690/- for service charge and got the delivery of the car on 25th dec 2019 after paying the full amount to seller, i also paid 7000/- to cars 24 represetntitnve for rc transfer as he told me that the car is registered in pmc so i need to pay extra money to get it transferred to pcmc (Mh14) for (Mh12, i paid the money and he informed that he will collect...

I have sold my car to kolkata branch (Ms shakuntala), its been 4-5 months but the rc transfer has not done yet. Have provided all documents and done all paperwork from my side on day 1.
This is not as per what is promised when we go to their shop. Please help out.
Car was sold in september 2019
Its almost january now, but still the rc transfer has not happened.
When emailing the company - i get reply once after...

Dear all,

This is to bring into your notice that i have bought a car make honda city, last year in december made the complete payment also but still not got the noc for transfer of papers in my name.
I have contacted mr. Mahesh from pune, mr. Deepak from mumbai, but nobody is resolving the issue.
I am not able to drive the car as it is without papers and also not able to get fast tag. Which is giving me mental...

I purchased the ford figo registered number "dl 4caf 6038" from cars24 in september, this cars was petrol+ cng. And we have given all the documents to transfer the rc with petrol cng, but we received the rc with only petrol as fuel for this vehicle.
Its been more than 3 months have already passed and we have not received the rc with cng yet. Kindly help these guys are not even receiving the phone calls....

We deal used car Ciaz GJ19AF8888 from car24. We give tokan of Rs. 9440/- on car24 account by google pay. And book car.and also submit all documents who requiring RC transfer. After 4 day seller saying I’m not selling my car right now. Or car24’s sales person not answering call. We customer care but not properly answer only say your complaint note down. 7 day complete from deal now but not refund my tokan amount or not deliver car. I complain...

I selled my hyundai i20 by cars 24 sales executive name. Arul contact no.[protected] the sales executive know that we didn't clear our noc. This is not our mistake the bank is delaying to clear it. We have trusted your company and decided to sell our car. But your sales executive is using harsh words and threatening us by giving police complaint. Plz take further action...

Since 6 months i had purchased my car and my no is ka03mk2642 but after purchasing car from cars24 they have provided a wrong rc and the same i have not accepted till yet i have not received yet my proper rc and the sales manager is not picking my call and and update i am receiving since 3 months that waiting for approval from rto but every week they will say something but they are not able to provide any proper i need my rc asap or i want...

Sir,
I, Pravinkumar Malwe resident of Sai vihar bhagwan nagar Near MIT medical college latur Maharastra Pin-413512 I saw false advertisement made on the site cars24.com regarding Car id:[protected] posted on cars24 web site.
That I have visited website and saw a car detail as mentioned above and two more which I do not remember the id mentioned. The car id mentioned had a offer price of rupees 44000/- but when I called cars24...

Dear team
I sold my honda city plate no. Dl4cab0927 through cars 24 executive name rahul rohella mobile no. [protected] to scarp dealer name vikrant shukla mobile no. [protected]. As rahul confirmed us that you will get a chassis plate along with your original rc which was taken from us by saying that we need it enroute to the place where we scrap the cars. But unfortunately we didn't get the plate n rc till date. I am continuing calling...

I purchased a wagon r from cars24 faridabad on 20.10.19. I called many time and even mailed on [protected]@gmail.com 3 times. My rc transfer is still pending. I paid 6000 rs as service charge and 7500 rs as rc transfer fee. Car details is..
No. Hr51 aa 9846. Seller - richpal
Buyer-jagdeep mob no [protected]. I made many complaints on customer care number. But there is no solution till now. Please help....

I have sold my car thru cars24 on september 05, 2019, but my name is still showing as owner name. Cars24 employee shivendra singh is not supporting at all, he is delaying the process of transfer. I have submitted all the documents required, noc was genrated to transfer my car to buyer. Its been 3 months and i am afraid of its misuse of car, and even as contact with buyer he said cars24 haven't shared noc yet....

I had paid 25000 for the purchasing the car as deposit. But seller has back out from selling car and he had not taken the token. Know it is with cars 24 but they are not paying the same to me from 18 oct. Almost 3 months. I am making follow up with nikhil kumbhar for the same but he had not responding nor re-acting for the same. It was the worst experience with car s 24. Not expecting form this type of cheating from your side.
Please...

In 08 dec 2019, i paid to cars24 rs. 20000.00 through neft as advance payment to buy eeco car, but due to some circumstances i was unable to make deal final, i asked for refund after charging your service charges but they denied, said that the all money received, as a token money which is not refundable and now not responding us. Please do needful.
Other details are in attainment....

I went to cars 24 warehouse in rajouri garden delhi on 23rd november 2019.

I selected a car, and i was asked to pay token advance for the car. No one told me that token, once paid, will not be refunded back.

They hid this information from me. I paid rs. 20, 000/- as token.

I was sent token receipt on my email. I was shocked to see the terms and conditions. All terms and conditions were in favour...

It’s been like 6 month i bought a car from car24 since that day i’m call that executive for documents and rc transfer he’s not responding to my calls. I don’t even have a single document of my car and on top that that guys charged my 8000 rs extra for purchasing this car. I tried calling the customer care number several time but they are not taking any action. They are just interested if i’m selling or purchasing any car. For me...

Hi team,

I have bought hr29aq1621 car 2 month back from cars24 with the assigned rm (Surender singh) who has left the job 1.5 month back and was in touch with me. I got to know when mail was not delivered on his mail id. I complained the same to cars24. They assigned new person rajat mehta and ankit. They are also delaying the process by making unusual demands like you have to visit to collect papers and sign papers. They...

Dear team,

My appointment id is [protected], i have sold my car on 30th nov19, here your executive named amarjeet kaur, phone no:-[protected].
Here i wish to say that i have sold my car and completed all the docs at the time of stocking of my car, on 11th dec19 amarjeet called me up and her behavior was extremely disappointing she was talking to like anything, even she was so rude on call and demanding for some new documents...