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Federal Bank Complaints & Reviews

3.2
Updated: Jul 24, 2026
Complaints 518
Resolved
321
Unresolved
197
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Federal Bank reviews & complaints page 13

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P
Praneet Singh142001
Apr 21, 2020
Resolved
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Resolved

My name is praneet singh sandhu and i have
Ordered a product of 956 rs on amazon on 19
March 2020. The item got canceled due to covid19. And amazon refunded the amount (Rs 956) on 30 march 2020 to my card but till date i have not got the refund in my bank account. Refund reference number (#006542). I was informed by amazon to file charge dispute form but federal bank doesn't have such policy. So please kindly respond to this complaint it's very urgent. My card number is ([protected])
May 22, 2020
Complaint marked as Resolved 
Federal Bank customer support has been notified about the posted complaint.
Verified Support
Apr 21, 2020
Federal Bank Customer Care's response
Hi Praneet,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (77201) in the subject line so that our team can assist you.
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    R
    Rahul chormule
    Apr 17, 2020
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    Address: Inchgaon. Tq MOHOL dist solapur state maharashtra

    Sir I am from solapur state maharastra tq MOHOL branch inchgaon. This branch submit a cheque money 15/4/2020. This cheque drop of water and ink from banks administration. Bank manager do not withdraw money my account. Please solve this problem.
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      H
      hgowda 85
      Apr 17, 2020
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      Address: Beeraganahlli yadiyure kunigale tumakure

      My checkbook signature missing total 50 check
      Apr 17, 2020
      Updated by hgowda 85
      My checkbook signature missing total 50 missing
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        Y
        Yashwanth Gajabinkar
        Apr 14, 2020
        Resolved
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        Resolved

        Hello sir/madam this is gajabinkar yashwanth iam having a federal bank credit card from red carpet i did a transaction of rs 6000 at hdfc atm but transaction failed but money deducted from my credit card limit. I have raised this issue at redcarpet too but no response it's almost 72 hours now. My user id 1216045 my card number ending with 0326 was declined at hdfc atm at siddipet eagle statue but amount was deducted it's still not reversed. Plz help regarding this matter thank you
        May 15, 2020
        Complaint marked as Resolved 
        Federal Bank customer support has been notified about the posted complaint.
        Verified Support
        Apr 14, 2020
        Federal Bank Customer Care's response
        Hi Yashwanth,

        We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (76659) in the subject line so that our team can assist you.
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          D
          d12345k
          Apr 10, 2020
          Resolved
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          Resolved

          Address: The Federal Bank, Branch Asansol, Parbati shopping arcade, Block C, ASHRAM MORE G.T ROAD (EAST) ASANSOL WEST BENGAL , MICR CODE:713049002, IFSC: FDRL0001606
          Website: [email protected]

          Dear sir/mam,
          I domnic roshan kachhap, a/c no: [protected], ifsc code: fdrl0001606, micr code:[protected], did transaction of rs 4000 /- only via burnpur (Te atm) near gouri bhawan hostel more at 8:17 pm on 03.04.2020. The money that i withdraw was being debited from the above given account number but i havn't receive the money. Sir i already rased the complain to my branch regarding this issue and they already raised it my complaint no is: [protected]. And the atm which this transaction is done is an sbi (Atm id : [protected]).
          Please sir its a request to reverse the money back as soon as possible as due to lockdown i am faceing a big issue of how survive it i only had a limited hope in my account and due to this i am having a big problem. Still after complaining so many times and even calling to the customer care i didnt got any reply.

          Thanking you,
          Domnic roshan kachhap,
          Customer id:[protected]
          (Contact no: 91+ ([protected])
          Atm id : [protected]
          Complaint no: [protected]
          May 14, 2020
          Complaint marked as Resolved 
          Federal Bank customer support has been notified about the posted complaint.
          Verified Support
          Apr 11, 2020
          Federal Bank Customer Care's response
          Hi Roshan,

          We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (76452) in the subject line so that our team can assist you.
          Apr 11, 2020
          Updated by d12345k
          Dear Sir/Mam,
          My Complaint number is [protected]. I just want my amount to reversed back in my account.

          Thanking You
          Verified Support
          Apr 12, 2020
          Federal Bank Customer Care's response
          Hi Roshan,

          We do not want you to feel this way. Kindly share your contact details and concern at [protected]@federalbank.co.in with your ticket number (76452) in the subject line so that our team can assist you.
          Apr 12, 2020
          Updated by d12345k
          Dear Sir/Mam,
          Please guide me of how and where can i raised my complain
          Verified Support
          Apr 13, 2020
          Federal Bank Customer Care's response
          Hi Roshan,

          We have escalated your concern to our team and will get in touch with you soon.
          Verified Support
          Jun 02, 2020
          Federal Bank Customer Care's response
          Hi Roshan,

          We would like to inform you that the amount is re-credited to the bank account on 15.04.2020. Kindly get in touch with your bank if the amount is not yet credited to your account.
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            F
            Farooq Jalal
            from Malappuram, Kerala
            Apr 8, 2020
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            Address: Federal bank. Edappal. Malappuram.

            Account No : [protected].

            I have applied for the receipt of my EMI moratorium on the instructions of the RBI and you have said ... Sadly, you have taken the loan from my account. What is true?

            Transaction ID: S327004.
            Loan Rec: [protected].
            Date : 05/04/2020

            Mobile No: [protected]
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              M
              MohanChirimar
              Apr 5, 2020
              Resolved
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              Resolved

              Address: Kolkata

              Your overseas branch in kolkata - has delayed forex booking of one 25 years old client since more than 30 days. Branch has proposed to charge
              Inr 306, 000 as commission / bank charges for a forex booking of an amount
              Usd 378, 000 - as against a rbi 'stipulated' charge of inr 1000/-

              When regional / dept head was approached, he has behaved unprofessionally.

              Pls advise on which forum we can lodge a complaint against the regional head, branch head and officer concerned.

              This attitude of the branch of this bank is even more deplorable in times when govt is offering stimulus package for smsme...
              May 7, 2020
              Complaint marked as Resolved 
              Federal Bank customer support has been notified about the posted complaint.
              Apr 05, 2020
              Updated by MohanChirimar
              Hope the Chairman / Exec Director / Person in-charge of the Region - of Federal Bank are aware that officers
              of this Branch are continuously bluffing / misleading this client since last 12 months, ; making false assurances,
              then not following the same -
              request the Chairman, that whilst your Bank is regularly approaching new clients for Business - here is a customer of 26years standing, with a blemishless record, that you are about to Lose - yet you / your ED / regional Heads have become such a big shots that you have not time to look into this . Sad state of affairs ..
              A formal complaint claiming damages will be lodged with RBI Ombudsman and all other forums ..
              Verified Support
              Apr 06, 2020
              Federal Bank Customer Care's response
              Hi Mohan,

              We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (76127) in the subject line so that our team can assist you.
              Am recharged online in to my own phone number but that offer not subscribed in to my phone.
              Federal Bank Customer Care's response, Apr 6, 2020
              Verified Support
              Hi Customer,

              We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (76130) in the subject line so that our team can assist you.
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                S
                Sreejith979
                Apr 2, 2020
                Resolved
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                Resolved

                Have transferred rs.18000 from our bank to my federal bank account. The transaction was made successful and the money was debited from bank. But while going through my federal bank account, rs18000 was not reflecting in my balance but meanwhile there was transaction i'd showing in the mini statement of my federal bank account. As my money got debited, i need a support from federal bank for the transferred amount.
                May 4, 2020
                Complaint marked as Resolved 
                Federal Bank customer support has been notified about the posted complaint.
                Verified Support
                Apr 02, 2020
                Federal Bank Customer Care's response
                Hi Sreejith,

                We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (75917) in the subject line so that our team can assist you.
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                  A
                  abin_baby__
                  Apr 1, 2020
                  Resolved
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                  Resolved

                  Address: Kerala

                  I have transferred rs.15000 from my payzapp wallet to my federal bank account. The transaction was made successful and the money was debited from my payzapp wallet. But while going through my federal bank account, rs15000 was not reflecting in my balance but meanwhile there was transaction i'd showing in the mini statement of my federal bank account. As my money got debited, i need a support from federal bank for the transferred amount.
                  May 2, 2020
                  Complaint marked as Resolved 
                  Federal Bank customer support has been notified about the posted complaint.
                  Apr 01, 2020
                  Updated by abin_baby__
                  Federal bank mini statement

                  Verified Support
                  Apr 01, 2020
                  Federal Bank Customer Care's response
                  Hi Abin,

                  We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (75787) in the subject line so that our team can assist you.
                  The amount credited to my account is showing in mini statement but not in the main balance. The credited amount is not reflecting in my main balance..please reply to my concern
                  Federal Bank Customer Care's response, Apr 8, 2020
                  Verified Support
                  Hi Farheen,

                  We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (76286) in the subject line so that our team can assist you.
                  The amount credited to my account is showing in mini statement but not in the main balance. The credited amount is not reflecting in my main balance.
                  Federal Bank Customer Care's response, Apr 5, 2021
                  Verified Support
                  Hi Deepti (DE EP TI),

                  We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (158988) in the subject line so that our team can assist you.
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                    N
                    Nimal Shyam
                    from Hāora, West Bengal
                    Apr 1, 2020
                    Resolved
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                    Resolved

                    An amount of 1800 that i sent to a friend is showing in his statement but hasn't come to his account. This transaction was made on 31 march on federal bank. Money was sent through google pay, deducted and showing in statement. Kindly help get this fixed as it is of great priority and this has never happened before. Hopefully you resolve it soon enough. Thank you
                    May 2, 2020
                    Complaint marked as Resolved 
                    Federal Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 01, 2020
                    Federal Bank Customer Care's response
                    Hi Nimal,

                    We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (75785) in the subject line so that our team can assist you.
                    I've deposited money in federal bank cdm, and the money is deposited successfully and its showing in the mini statement too.
                    But its not added to the balance.
                    I've deposited on 1st April and in mini Statement its showing 31st march.
                    Why is it like that.
                    Expecting assistance soon
                    Federal Bank Customer Care's response, Apr 3, 2020
                    Verified Support
                    Hi Aswin,

                    We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (75964) in the subject line so that our team can assist you.
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                      S
                      Shiji Sunil
                      Mar 26, 2020
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                      Address: Kollam, Kollam, Kerala, 691006

                      I recharged and the money went out of the account. But I haven't recharged my phone yet
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                        J
                        Jinoy Antony
                        Mar 24, 2020
                        Resolved
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                        Resolved

                        Address: Jinoyantony Vettiyadan hse v.r.puram.po chalakudy, Thrissur, Kerala, 680722

                        Date of the incident:24/03/2020
                        Account no : [protected]
                        Amount : 599
                        Reference id : [protected]
                        I have been trying to transfer funds may be because of network errors the recipient didn't received funds but the money debited from my account.
                        And it is showing queued transaction from more than 1 hour. I will try two times amount deducted two times pls refund 599 this amount
                        Refund the money in to my account bank as soon as possible.
                        Regards
                        Jinoyantony
                        Apr 25, 2020
                        Complaint marked as Resolved 
                        Federal Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 25, 2020
                        Federal Bank Customer Care's response
                        Hi Jinoy,

                        We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (74802) in the subject line so that our team can assist you.
                        I am kiran selvaraj having account in federal bank vyttila branch, today 01/04/2020 I deposited 16000 RS in CDM machine cash accepted and but not received in my account pls do the needful asap.
                        Federal Bank Customer Care's response, Apr 8, 2020
                        Verified Support
                        Hi Kiran,

                        We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (76289) in the subject line so that our team can assist you.
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                          S
                          Sreejith979
                          Mar 21, 2020
                          Resolved
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                          Resolved

                          Address: 690529

                          Date of the incident:[protected]
                          Reference id : [protected]
                          I have been trying to transfer funds may be because of network errors the recipient didn't received funds but the money debited from my account.
                          And it is showing queued transaction from more than 1 hour.
                          Refund the money in to my account or credit the amount in recipients bank as soon as possible.
                          Regards
                          Sreejith s
                          Apr 22, 2020
                          Complaint marked as Resolved 
                          Federal Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 22, 2020
                          Federal Bank Customer Care's response
                          Hi Sreejith,

                          We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (74518) in the subject line so that our team can assist you.
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                            B
                            bill clinton
                            Mar 21, 2020
                            Resolved
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                            Resolved

                            I have paid emi for my mandate camden through online... Every month but still i have been charged for ecs return charge 2886 so i want reversal for your false transactions my account no : [protected] kindly call me on [protected] and refund my amount
                            So i want to also stop the mandate and kindly please reverse my false ecs return charge please know the value of 2886
                            Apr 24, 2020
                            Complaint marked as Resolved 
                            Federal Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 22, 2020
                            Federal Bank Customer Care's response
                            Hi Bill,

                            We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (74516) in the subject line so that our team can assist you.
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                              S
                              sidhartha biswal
                              Mar 20, 2020
                              Resolved
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                              Resolved

                              Address: 754202

                              Sir, with due respect i am sidhartha biswal, holding account number [protected], a customer of federal bank, my old atm card as it is not working i submitted to the nearest branch cuttack.
                              The authority took my signature of reissuance and assured me new card will reach within 15 working days to my native
                              Approximately 2 months passed i didn't received my card yet. As i am a selfie account user in branch nobody is taking the matter seriously.
                              I request please take immediate action and let me avail the card.
                              Thank you
                              Apr 22, 2020
                              Complaint marked as Resolved 
                              Federal Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 21, 2020
                              Federal Bank Customer Care's response
                              Hi Sidhartha,

                              We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (74432) in the subject line so that our team can assist you.
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                                V
                                vishalgp
                                Mar 14, 2020
                                Resolved
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                                Resolved

                                Address: Varkala, Thiruvananthapuram, Thiruvananthapuram, Kerala

                                Federal bank a/c no: [[protected]]
                                Transaction id: [s67972253]

                                Sir,
                                I have used fedmobile app to pay my electricity bill of rs. 3593 to kseb. Upon confirmation of the payment, it showed a 'cbs error' and upon checking, i found out that outstanding amount of the bill stood unchanged at rs. 3593.
                                The transaction status shows 'not successful', but the same amount was debited from my account.

                                This is an error and i kindly request you to credit the amount as soon as possible.
                                Transaction id and account number are mentioned above. Screenshot is provided.

                                Thank you.
                                Mar 16, 2020
                                Complaint marked as Resolved 
                                Federal Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 16, 2020
                                Federal Bank Customer Care's response
                                Hi Vishal,

                                We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (73969) in the subject line so that our team can assist you.
                                Very irresponsible behavior from the staff side, they cant to do work n help new comer, compleatly waste my time, many time i go to branch opening a account but unfortunatly they not support me my account number [protected]
                                Federal Bank Customer Care's response, Mar 17, 2020
                                Verified Support
                                Hi Najeeb,

                                We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (74106) in the subject line so that our team can assist you.
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                                  Ajith9297
                                  Mar 3, 2020
                                  Resolved
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                                  Resolved

                                  Address: PULLUR, Malappuram, Kerala, 676551

                                  Yesterday (Dtd.02/03/2020), i visit with my father the tirur federal bank branch for verify selfie account of father. Unfortunately too delay for service providing and they not providing for statement print.in the mobile app the account is active and that also not able to take statement print. The bank service and app performance is absolutely dissatisfied.

                                  Thanking you
                                  Apr 5, 2020
                                  Complaint marked as Resolved 
                                  Federal Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 03, 2020
                                  Federal Bank Customer Care's response
                                  Hi Ajith,

                                  We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (71924) in the subject line so that our team can assist you.
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                                    Seenu Ngouda
                                    Mar 3, 2020
                                    Resolved
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                                    Resolved

                                    Address: Federal bank D cross branch Doddaballapura, Bangalore Rural, Karnataka, 561203

                                    My name is preethi. Gs i had taken car loan from federal bank and my register number is [protected] and my car number is ka50ma0853.
                                    I missed february month ecs due to some my father medical emergency but that bank manager comes to my home with local rowdys and he is totally misbihaving with my parents and upon this incident my father become ill he felt chest pain since he is already a heart attack patient suffering from 6 years..

                                    We have already intimated him about our financial situation of this month and i have informed him that i will come and pay to bank. Even after he didn't listened to my words he kept on calling my father that become worse on his health condition..

                                    So, we are taking legal action on him and he must be punished under sections.

                                    Regards
                                    Preethi. Gs
                                    [protected]
                                    Apr 5, 2020
                                    Complaint marked as Resolved 
                                    Federal Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 03, 2020
                                    Federal Bank Customer Care's response
                                    Hi Preethi,

                                    We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (71923) in the subject line so that our team can assist you.
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                                      N
                                      NSUBRAMANIYAN
                                      from Tellicherry, Kerala
                                      Feb 12, 2020
                                      Resolved
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                                      Resolved

                                      Address: Salem, Tamil Nadu

                                      On 10/02/2020, i had tried to topup my mobile no. [protected] for an amount of rs.220/- through bhim app, vide my account no. [protected]@ 21:15:43 hrs. Upi id being [protected]@fbl, fed easy payment. Transaction i'd[protected]. So far my mobile account have not been credited. Status in bhim app shows 'approved'. There is no success status in the app. Kindly arrange to resolve this matter and do the needful. Thanking you.
                                      Feb 13, 2020
                                      Complaint marked as Resolved 
                                      Federal Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 13, 2020
                                      Federal Bank Customer Care's response
                                      Hi N. Subramaniyan,

                                      We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (68232) in the subject line so that our team can assist you.
                                      Feb 13, 2020
                                      Updated by NSUBRAMANIYAN
                                      Ticket number-68232
                                      My contact details:
                                      Mob. [protected]
                                      Email [protected]@gmail.com
                                      N. Subramaniyan
                                      129/257 Ex- Service man Colony
                                      Reddiyur, Salem-636004
                                      Verified Support
                                      Feb 13, 2020
                                      Federal Bank Customer Care's response
                                      Hi N. Subramaniyan,

                                      We do not want you to feel this way. Kindly share your contact details and concern at [protected]@federalbank.co.in with your ticket number (68232) in the subject line so that our team can assist you.
                                      Feb 13, 2020
                                      Updated by NSUBRAMANIYAN
                                      Ticket number-68232
                                      My contact details:
                                      Mob. [protected]
                                      Email [protected]@gmail.com
                                      N. Subramaniyan
                                      129/257 Ex- Service man Colony
                                      Reddiyur, Salem-636004
                                      Feb 13, 2020
                                      Updated by NSUBRAMANIYAN
                                      On 10/02/2020, i had tried to topup my mobile no. [protected] for an amount of rs.220/- through bhim app, vide my account no. [protected]@ 21:15:43 hrs. Upi id being [protected]@fbl, fed easy payment. Transaction i'd[protected]. So far my mobile account have not been credited. Status in bhim app shows 'approved'. There is no success status in the app. Kindly arrange to resolve this matter and do the needful. Thanking you.
                                      Verified Support
                                      Feb 14, 2020
                                      Federal Bank Customer Care's response
                                      Hi N. Subramaniyan,

                                      We are unable to fetch your details so we would request you to kindly share your contact details and concern at [protected]@federalbank.co.in with your ticket number (68232) in the subject line so that our team can assist you.
                                      Feb 17, 2020
                                      Updated by NSUBRAMANIYAN
                                      (protected]@federalbank.co.in

                                      I couldn't get the above address through Google drive. Kindly guide me property, enabling me to update my complaint.
                                      Verified Support
                                      Feb 18, 2020
                                      Federal Bank Customer Care's response
                                      Hi N. Subramaniyan,

                                      We would request you to kindly share your contact details and concern with us via DM on the mentioned link:- http://bit.ly/2HxZoxR with your ticket number (68232) in the subject line so that our team can assist you.
                                      Verified Support
                                      Feb 18, 2020
                                      Federal Bank Customer Care's response
                                      Hi N. Subramaniyan,

                                      Thanks for sharing the details with us. Please be assured that we are working on your concern and we will get in touch with you at the earliest to resolve it.
                                      Verified Support
                                      Mar 03, 2020
                                      Federal Bank Customer Care's response
                                      Hi N. Subramaniyan,

                                      We would like to inform you that the amount is refunded to the bank account on 11.02.2020. Kindly get in touch with your bank if the amount is not yet credited to your account.
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                                        Sahilduggal93
                                        Feb 9, 2020
                                        Resolved
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                                        Resolved

                                        Hi i bought a forex card on thursday and was told by the dealer it will be activated by friday evening, its sunday and i am travelling today. No one picks the help line number responses to emails are in hours. I cannot travel without money.
                                        Please look into it

                                        This is pathetic. At least have people who would pick the calls up

                                        What if i am stuck there without money are you people paying for it
                                        Mar 11, 2020
                                        Complaint marked as Resolved 
                                        Federal Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 09, 2020
                                        Federal Bank Customer Care's response
                                        Hi Sahil,

                                        We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (67673) in the subject line so that our team can assist you.
                                        I tried so many times to recharge for internet service in my bsnl mobile through fedmobile. But its showing not successful. My ac no. [protected]. I already have enough balance in my account.please kindly solve my problem or let me know the reason.
                                        Federal Bank Customer Care's response, Mar 11, 2020
                                        Verified Support
                                        Hi Jaleel,

                                        We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (73313) in the subject line so that our team can assist you.
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