Federal Bank Complaints & Reviews

Address: Kerala

I have transferred rs.15000 from my payzapp wallet to my federal bank account. The transaction was made successful and the money was debited from my payzapp wallet. But while going through my federal bank account, rs15000 was not reflecting in my balance but meanwhile there was transaction i'd showing in the mini statement of my federal bank account. As my money got debited, i need a support from federal bank for the transferred amount.

+1 photos

May 2, 2020

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

Apr 01, 2020

Updated by abin_baby__ Federal bank mini statement

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Apr 01, 2020

Federal Bank Customer Care's response Hi Abin,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (75787) in the subject line so that our team can assist you.

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F

Farheen Df

from Bengaluru, Karnataka

Apr 8, 2020

The amount credited to my account is showing in mini statement but not in the main balance. The credited amount is not reflecting in my main balance..please reply to my concern

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Federal Bank Customer Care's response, Apr 8, 2020

Verified Support

Hi Farheen,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (76286) in the subject line so that our team can assist you.

D

DE EP TI

Apr 1, 2021

The amount credited to my account is showing in mini statement but not in the main balance. The credited amount is not reflecting in my main balance.

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Federal Bank Customer Care's response, Apr 5, 2021

Verified Support

Hi Deepti (DE EP TI),

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (158988) in the subject line so that our team can assist you.

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An amount of 1800 that i sent to a friend is showing in his statement but hasn't come to his account. This transaction was made on 31 march on federal bank. Money was sent through google pay, deducted and showing in statement. Kindly help get this fixed as it is of great priority and this has never happened before. Hopefully you resolve it soon enough. Thank you

May 2, 2020

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

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Apr 01, 2020

Federal Bank Customer Care's response Hi Nimal,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (75785) in the subject line so that our team can assist you.

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A

ASWIN JAYADAS

Apr 2, 2020

I've deposited money in federal bank cdm, and the money is deposited successfully and its showing in the mini statement too.
But its not added to the balance.
I've deposited on 1st April and in mini Statement its showing 31st march.
Why is it like that.
Expecting assistance soon

money hasn't come to account but showing in statement - Comment #3670341 - Image #0

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Federal Bank Customer Care's response, Apr 3, 2020

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Hi Aswin,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (75964) in the subject line so that our team can assist you.

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Address: Kollam, Kollam, Kerala, 691006

I recharged and the money went out of the account. But I haven't recharged my phone yet

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Address: Jinoyantony Vettiyadan hse v.r.puram.po chalakudy, Thrissur, Kerala, 680722

Date of the incident:24/03/2020
Account no : [protected]
Amount : 599
Reference id : [protected]
I have been trying to transfer funds may be because of network errors the recipient didn't received funds but the money debited from my account.
And it is showing queued transaction from more than 1 hour. I will try two times amount deducted two times pls refund 599 this amount
Refund the money in to my account bank as soon as possible.
Regards
Jinoyantony

+1 photos

Apr 25, 2020

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

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Mar 25, 2020

Federal Bank Customer Care's response Hi Jinoy,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (74802) in the subject line so that our team can assist you.

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Kiran Selvaraj

Apr 8, 2020

I am kiran selvaraj having account in federal bank vyttila branch, today 01/04/2020 I deposited 16000 RS in CDM machine cash accepted and but not received in my account pls do the needful asap.

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Federal Bank Customer Care's response, Apr 8, 2020

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Hi Kiran,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (76289) in the subject line so that our team can assist you.

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Address: 690529

Date of the incident:[protected]
Reference id : [protected]
I have been trying to transfer funds may be because of network errors the recipient didn't received funds but the money debited from my account.
And it is showing queued transaction from more than 1 hour.
Refund the money in to my account or credit the amount in recipients bank as soon as possible.
Regards
Sreejith s

+1 photos

Apr 22, 2020

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

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Mar 22, 2020

Federal Bank Customer Care's response Hi Sreejith,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (74518) in the subject line so that our team can assist you.

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I have paid emi for my mandate camden through online... Every month but still i have been charged for ecs return charge 2886 so i want reversal for your false transactions my account no : [protected] kindly call me on [protected] and refund my amount
So i want to also stop the mandate and kindly please reverse my false ecs return charge please know the value of 2886...

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Address: 754202

Sir, with due respect i am sidhartha biswal, holding account number [protected], a customer of federal bank, my old atm card as it is not working i submitted to the nearest branch cuttack.
The authority took my signature of reissuance and assured me new card will reach within 15 working days to my native
Approximately 2 months passed i didn't received my card yet. As i am a selfie account user in branch nobody is taking the matter seriously.
I request please take immediate action and let me avail the card.
Thank you

Apr 22, 2020

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

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Mar 21, 2020

Federal Bank Customer Care's response Hi Sidhartha,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (74432) in the subject line so that our team can assist you.

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Address: Varkala, Thiruvananthapuram, Thiruvananthapuram, Kerala

Federal bank a/c no: [[protected]]
Transaction id: [s67972253]

Sir,
I have used fedmobile app to pay my electricity bill of rs. 3593 to kseb. Upon confirmation of the payment, it showed a 'cbs error' and upon checking, i found out that outstanding amount of the bill stood unchanged at rs. 3593.
The transaction status shows 'not successful', but the same amount was debited from my account.

This is an error and i kindly request you to credit the amount as soon as possible.
Transaction id and account number are mentioned above. Screenshot is provided.

Thank you.

+3 photos

Mar 16, 2020

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

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Mar 16, 2020

Federal Bank Customer Care's response Hi Vishal,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (73969) in the subject line so that our team can assist you.

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Najeeb Nejjuz

Mar 16, 2020

Very irresponsible behavior from the staff side, they cant to do work n help new comer, compleatly waste my time, many time i go to branch opening a account but unfortunatly they not support me my account number [protected]

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Federal Bank Customer Care's response, Mar 17, 2020

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Hi Najeeb,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (74106) in the subject line so that our team can assist you.

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Address: PULLUR, Malappuram, Kerala, 676551

Yesterday (Dtd.02/03/2020), i visit with my father the tirur federal bank branch for verify selfie account of father. Unfortunately too delay for service providing and they not providing for statement print.in the mobile app the account is active and that also not able to take statement print. The bank service and app performance is absolutely dissatisfied.

Thanking you

Apr 5, 2020

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

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Mar 03, 2020

Federal Bank Customer Care's response Hi Ajith,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (71924) in the subject line so that our team can assist you.

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Address: Federal bank D cross branch Doddaballapura, Bangalore Rural, Karnataka, 561203

My name is preethi. Gs i had taken car loan from federal bank and my register number is [protected] and my car number is ka50ma0853.
I missed february month ecs due to some my father medical emergency but that bank manager comes to my home with local rowdys and he is totally misbihaving with my parents and upon this incident my father become ill he felt chest pain since he is already a heart attack patient suffering from 6 years..

We have already intimated him about our financial situation of this month and i have informed him that i will come and pay to bank. Even after he didn't listened to my words he kept on calling my father that become worse on his health condition..

So, we are taking legal action on him and he must be punished under sections.

Regards
Preethi. Gs
[protected]

Apr 5, 2020

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

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Mar 03, 2020

Federal Bank Customer Care's response Hi Preethi,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (71923) in the subject line so that our team can assist you.

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Sir,
My name is anju s. I've started a selfie account in federal bank (Pappanamcode branch) and i've received my debit card via postal. I've activated my debit card and internet banking. Currently, i'm not able to make any fund transfer as its asking for a 'transaction password' i dont remember setting one. Can you help me to reset or create a transaction password for my account?
Here are my account details:

Account...

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Address: Salem, Tamil Nadu

On 10/02/2020, i had tried to topup my mobile no. [protected] for an amount of rs.220/- through bhim app, vide my account no. [protected]@ 21:15:43 hrs. Upi id being [protected]@fbl, fed easy payment. Transaction i'd[protected]. So far my mobile account have not been credited. Status in bhim app shows 'approved'. There is no success status in the app. Kindly arrange to resolve this matter and do the needful. Thanking you.

Feb 13, 2020

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

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Feb 13, 2020

Federal Bank Customer Care's response Hi N. Subramaniyan,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (68232) in the subject line so that our team can assist you.

Feb 13, 2020

Updated by NSUBRAMANIYAN Ticket number-68232
My contact details:
Mob. [protected]
Email [protected]@gmail.com
N. Subramaniyan
129/257 Ex- Service man Colony
Reddiyur, Salem-636004

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Feb 13, 2020

Federal Bank Customer Care's response Hi N. Subramaniyan,

We do not want you to feel this way. Kindly share your contact details and concern at [protected]@federalbank.co.in with your ticket number (68232) in the subject line so that our team can assist you.

Feb 13, 2020

Updated by NSUBRAMANIYAN Ticket number-68232
My contact details:
Mob. [protected]
Email [protected]@gmail.com
N. Subramaniyan
129/257 Ex- Service man Colony
Reddiyur, Salem-636004

Feb 13, 2020

Updated by NSUBRAMANIYAN On 10/02/2020, i had tried to topup my mobile no. [protected] for an amount of rs.220/- through bhim app, vide my account no. [protected]@ 21:15:43 hrs. Upi id being [protected]@fbl, fed easy payment. Transaction i'd[protected]. So far my mobile account have not been credited. Status in bhim app shows 'approved'. There is no success status in the app. Kindly arrange to resolve this matter and do the needful. Thanking you.

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Feb 14, 2020

Federal Bank Customer Care's response Hi N. Subramaniyan,

We are unable to fetch your details so we would request you to kindly share your contact details and concern at [protected]@federalbank.co.in with your ticket number (68232) in the subject line so that our team can assist you.

Feb 17, 2020

Updated by NSUBRAMANIYAN (protected]@federalbank.co.in

I couldn't get the above address through Google drive. Kindly guide me property, enabling me to update my complaint.

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Feb 18, 2020

Federal Bank Customer Care's response Hi N. Subramaniyan,

We would request you to kindly share your contact details and concern with us via DM on the mentioned link:- http://bit.ly/2HxZoxR with your ticket number (68232) in the subject line so that our team can assist you.

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Feb 18, 2020

Federal Bank Customer Care's response Hi N. Subramaniyan,

Thanks for sharing the details with us. Please be assured that we are working on your concern and we will get in touch with you at the earliest to resolve it.

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Mar 03, 2020

Federal Bank Customer Care's response Hi N. Subramaniyan,

We would like to inform you that the amount is refunded to the bank account on 11.02.2020. Kindly get in touch with your bank if the amount is not yet credited to your account.

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Hi i bought a forex card on thursday and was told by the dealer it will be activated by friday evening, its sunday and i am travelling today. No one picks the help line number responses to emails are in hours. I cannot travel without money.
Please look into it

This is pathetic. At least have people who would pick the calls up

What if i am stuck there without money are you people paying for it

Mar 11, 2020

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

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Feb 09, 2020

Federal Bank Customer Care's response Hi Sahil,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (67673) in the subject line so that our team can assist you.

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Jaleel moideen

Mar 10, 2020

I tried so many times to recharge for internet service in my bsnl mobile through fedmobile. But its showing not successful. My ac no. [protected]. I already have enough balance in my account.please kindly solve my problem or let me know the reason.

forex supercard - Comment #3659432 - Image #0

forex supercard - Comment #3659432 - Image #1

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Federal Bank Customer Care's response, Mar 11, 2020

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Hi Jaleel,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (73313) in the subject line so that our team can assist you.

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Address: 560006

Hello sir/madam this is ameena sultana [protected] iam having a federal bank credit card from red carpet i did a transaction of rs 5000 at kotak atm but transaction failed but money deducted from my credit card limit. I have raised this issue at redcarpet too but no response it's almost 72 hours now. My user id at redcarpet is 1205027 my card number ending with 2907 was declined at kotak atm txn no 465378 nandidurga road but amount was deducted it's still not reversed. Plz help regarding this matter thank you

Mar 10, 2020

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

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Feb 05, 2020

Federal Bank Customer Care's response Hi Ameena,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (67038) in the subject line so that our team can assist you.

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Recently got the car loan from federal bank rm nagar branch chennai, having an issue past 60 days in the emi amount and this month i. E 30 jan 2020 my emi amount got debited twice in my account. Which cannot be accepted as a customer? No response from the manager of the branch and as well from the loan department.

Cust id :[protected]

Please contact me for further details to resolve [protected]

Mar 3, 2020

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

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Feb 01, 2020

Federal Bank Customer Care's response Hi Sivamal,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (66772) in the subject line so that our team can assist you.

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Rajesh1228

Feb 12, 2020

Hi this is rajesh, i have a IRCTC imudra app they provided me atm card it is federal bank, i have a federal bank credit card- [protected], with that card i tried to withdraw ₹10000 from sbi atm error occurred like session timed out, but amount is debited.please rectify

Sbi atm trinity metro A exit- Bangalore
Mobile no -[protected]

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Federal Bank Customer Care's response, Feb 12, 2020

Verified Support

Hi Rajesh,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (68182) in the subject line so that our team can assist you.

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Address: Palakkad, Kerala, 678596

Sir, i booked tatkal tickets two times from irctc app. My transaction got failed and also money deducted. Irctc refunded the amount to federal bank. But they are not refunding the money back. They told me to wait 45 to 55 days.
Complaint reference numbers are [protected], [protected].
How dare they took my money and telling to me wait for 55 days without any mercy. What should i do if they say to wait for 365 days?

We all need india digitized. But if banks like federal bank exists, how people dare to do transactions online? Please sir, refund the amount as soon as possible

+4 photos

Feb 14, 2020

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

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Jan 14, 2020

Federal Bank Customer Care's response Hi Customer (Jerinj010),

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (64860) in the subject line so that our team can assist you.

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Rohith R Krishnan

Jan 28, 2020

I can't use my mobile number for any of the UPI application as it's showing some unknown account linked to my mobile number. I went to a nearby Federal bank ATM and changed the phone number but still that unknown account is showed on my mobile number.

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Federal Bank Customer Care's response, Jan 29, 2020

Verified Support

Hi Rohith,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (66360) in the subject line so that our team can assist you.

E

Elsy thomas

Feb 3, 2020

Sir
I recharged federal bank fastag a/c number CA[protected], by using my debit card of canara bank date: 17/1/2020 (RS: 1000) already deducted from my bank account but still that amount is not added in my fastag account please take necessary action for this issue
Faithfully
Elsy thomas
Email ID :[protected]@gmail.com

delay in refund - Comment #3640142 - Image #0

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Federal Bank Customer Care's response, Feb 3, 2020

Verified Support

Hi Elsy,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (66882) in the subject line so that our team can assist you.

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Address: 691552

I am an account holder of federal bank kadampand. I am writing this letter to draw your attention to a disturbing incident that i personally experienced with your bank. I ' m struggling to find a solution to my problem and i have no option but to raise the matter to a higher authority.

I am very disappointed with what happened and i am strongly considering to take my bank account to another bank. I hope you can change my mind by providing an adequate and satisfying solution to my problem as well as taking the necessary precautions to prevent such incidents in the future.

Thank you for your understanding.
Regards

Feb 7, 2020

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

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Jan 07, 2020

Federal Bank Customer Care's response Hi Customer (1233yako),

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (64041) in the subject line so that our team can assist you.

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Calas shylender

Jan 13, 2020

I am sending money 200rupees to wrong number on phonepe.i call phonepe customer care and he was telling it is a bank issue. kindly help to refund my money.that transaction UTR number is[protected]

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Federal Bank Customer Care's response, Jan 13, 2020

Verified Support

Hi Customer (Calas shylender),

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (64816) in the subject line so that our team can assist you.

A

akhilkumar12

Jan 28, 2020

I have withdrawn 5k from the axis atm from .. my fedral redcarpet credit card .. and money got deducted .. but i dint git the cash kindly .. help .. me

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Federal Bank Customer Care's response, Jan 29, 2020

Verified Support

Hi Akhil,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (66361) in the subject line so that our team can assist you.

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Address: Ernakulam, Kerala, 682037

I had ordered a product on amazon. And next day i cancelled due to my personal issues. It shows my refund is processed. Still now i didnt get my refund in my account. When i called them they told that. Money is already refunded and it is stuck in the account. My refund is still pending. So plzz kindly clear that issue.

Refund processed date:[protected]
Order total: 2096/-

Refund reference number:74332749354935292722829

Jan 23, 2020

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

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Dec 23, 2019

Federal Bank Customer Care's response Hi Akshay,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (63077) in the subject line so that our team can assist you.

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suman tribhuvan

from Bengaluru, Karnataka

Jan 9, 2020

My transaction has been queued for more than hours now. It's been debited from my account but not credited to the payees account.
The next transaction was successfully processed but the previous one is still queued. And why is it debited from my account and not credited to the payees account. Please resolve this ASAP.
Regards

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Federal Bank Customer Care's response, Jan 9, 2020

Verified Support

Hi Suman,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (64526) in the subject line so that our team can assist you.

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Address: Ghagot(57), VILLAGE GHAGHOAT ALAWALPUR, Palwal, Haryana, 121102

Main apne atm se 26 november ko account se paisa nikal raha tha mere account se paise a cut gaye but mujhko mile nahin paye 9500 hdfc se a 9000 bank off india se a 7000 x se main online apni complaint darj kare vah bolate hain ki aapko complaint successful paya gaya hai but mere account mein paisa credit nahin hua hai isliye main ab dobara complaint karana chahta hun aap mere aap mere aap meri is complaint ko dobara registered karle account number [protected] mera naam asruddin date of birth 1 1967 registered mobile number[protected]

Village ghaghoat tahsil palwal district palwal post office alawalpur pin code 12 1102

Jan 18, 2020

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

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Dec 18, 2019

Federal Bank Customer Care's response Hi Asruddin,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (62849) in the subject line so that our team can assist you.

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Harshit Navadiya

Jan 9, 2020

My name is harshit navadiya and my imps got unsuccessful and still not get my money back

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Federal Bank Customer Care's response, Jan 9, 2020

Verified Support

Hi Harshit,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (64527) in the subject line so that our team can assist you.

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Address: Raju v nair manalivilakathu veedu chengallor poojapura TVM, Thiruvananthapuram, Kerala, 695012

Dear sir
My money debit in my account without my knowledge pls refund my money
My mobile active in bank [protected]
A/c no [protected]
Fdrl0001429 cotton hill branch trivandrum kerala
Debited time 13/12/2019,,, 11:35am
Please sir my money refund
This issus alredy infome branch & custamer care
Sir i requst to you please resolve my problam

Jan 23, 2020

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

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Dec 18, 2019

Federal Bank Customer Care's response Hi Mr. Nair,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (62845) in the subject line so that our team can assist you.

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Federal Bank reviews & complaints page 13

transaction amount not reflecting in balance

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money hasn't come to account but showing in statement

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recharge issues

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ecs return charge reversal

issuance of another atm card

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fedmobile - transaction unsuccessful but money debited from account

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bank statement not provided by the branch for selfie account

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federal bank manager, doddaballapura branch manager bad behavior

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wish to get a transaction password as soon as possible for fund transfer

bsnl mobile recharge not happened

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credit card transaction failed at atm

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problem in my car loan more than 60 days not resolved

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delay in refund

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misbehaviour of bank manager (kadampanad) pathanamthitta dist

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refund related issue

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atm se paise nikalte waqt kaun se paise cut gai hdfc 9500 bank of india se 9000

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debited money without knowledge

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