Federal Bank Complaints & Reviews

Hello sir/madam this is ameena sultana [protected] iam having a federal bank credit card from red carpet i did a transaction of rs 5000 at kotak atm but transaction failed but money deducted from my credit card limit. I have raised this issue at redcarpet too but no response it's almost 72 hours now. My user id at redcarpet is 1205027 my card number ending with 2907 was declined at kotak atm txn no 465378 nandidurga road but amount was deducted it's still not reversed. Plz help regarding this matter thank you

Recently got the car loan from federal bank rm nagar branch chennai, having an issue past 60 days in the emi amount and this month i. E 30 jan 2020 my emi amount got debited twice in my account. Which cannot be accepted as a customer? No response from the manager of the branch and as well from the loan department.

Cust id :[protected]

Please contact me for further details to resolve [protected]

Sir, i booked tatkal tickets two times from irctc app. My transaction got failed and also money deducted. Irctc refunded the amount to federal bank. But they are not refunding the money back. They told me to wait 45 to 55 days.
Complaint reference numbers are [protected], [protected].
How dare they took my money and telling to me wait for 55 days without any mercy. What should i do if they say to wait for 365 days?

We all need india digitized. But if banks like federal bank exists, how people dare to do transactions online? Please sir, refund the amount as soon as possible

I am an account holder of federal bank kadampand. I am writing this letter to draw your attention to a disturbing incident that i personally experienced with your bank. I ' m struggling to find a solution to my problem and i have no option but to raise the matter to a higher authority.

I am very disappointed with what happened and i am strongly considering to take my bank account to another bank. I hope you can change my mind by providing an adequate and satisfying solution to my problem as well as taking the necessary precautions to prevent such incidents in the future.

Thank you for your understanding.
Regards

I had ordered a product on amazon. And next day i cancelled due to my personal issues. It shows my refund is processed. Still now i didnt get my refund in my account. When i called them they told that. Money is already refunded and it is stuck in the account. My refund is still pending. So plzz kindly clear that issue.

Refund processed date:[protected]
Order total: 2096/-

Refund reference number:74332749354935292722829

Main apne atm se 26 november ko account se paisa nikal raha tha mere account se paise a cut gaye but mujhko mile nahin paye 9500 hdfc se a 9000 bank off india se a 7000 x se main online apni complaint darj kare vah bolate hain ki aapko complaint successful paya gaya hai but mere account mein paisa credit nahin hua hai isliye main ab dobara complaint karana chahta hun aap mere aap mere aap meri is complaint ko dobara registered karle account number [protected] mera naam asruddin date of birth 1 1967 registered mobile number[protected]

Village ghaghoat tahsil palwal district palwal post office alawalpur pin code 12 1102

Dear sir
My money debit in my account without my knowledge pls refund my money
My mobile active in bank [protected]
A/c no [protected]
Fdrl0001429 cotton hill branch trivandrum kerala
Debited time 13/12/2019,,, 11:35am
Please sir my money refund
This issus alredy infome branch & custamer care
Sir i requst to you please resolve my problam

Our pos machine installed by you is not working from about one month. We have reported this matter in our branch of federal bank, peruva. They informed us that the agency who installed the machine has changed and new machine will be installed by the new agency. But no further effort from their part to resolve the complaint. We have reported this matter in customer care over the toll free number and they said that it was the duty of the branch. So please give necessary instruction to the branch manager, peruva to resolve the complaint as early as possible.

Branch manager
Ksfe ltd
Peruva

Hello there,
I've created a 'selfie account' for federal bank (Marampilly branch) and i've only received the debit card via postal. I've activated the internet banking via website/phone call and got it working. However, currently, i'm not able to make any fund transfer as its asking for a 'transaction password' i dont remember setting one. Can you help me to reset or create a transaction password for my account?
Here are my account details:

Acc no: [protected]
Branch: marampilly
Name: ansal pa
Mob: +91-[protected]

Hope to hear from you soon.

Having opened an account on october 31, i accomplished a transaction through google pay following which i was informed, by the person who received the amount, that the account name held not my name, rather an unfamiliar name. I reconfirmed the issue verifying the account details which not just had an unknown name but also a unfamilar account number. Following i checked my account balance coming to the conclusion that no amount was deducted from my account, but the transaction has caused a loss of said amount from someone else's account. Approaching the bank, i was told that the issue might be due to similarity in phone numbers and my account was frozen to prevent more financial losses. Also let me add on that i have paid the deducted amount to that person's account at the bank, proof of which i hold. Rather than the mental trauma i had faced with concerns to the same, what shocks me more is such huge defects of the system that can cause financial losses to any person. How can such a ordered structure allow a person to deduct money from unknown peoples' account and what assurance does the security network provide in this case?

I got a call from shine.com for some job opportunity. I was interested so i asked for the process, they said to do registration on their website shine.com by just paying rs10. As it is the authorised site i had no doubt for entertaining them.
I tried for the registration but when i was paying rs.10 through my debit card it was not getting successful. I tried this around 2-3 times.
But suddenly i see that money got deducted not rs.10, i lost 8000rs.
Kindly help to get the refund. Hoping to get some valuable response.

Hello my name is shubham, i live in chakan. I would like to change my registered mobile number in federal bank using my phone because my old number is not in use.. It may be disconnected soon. So i wish to change my phone number which i have given in my account.. My mail id is [protected]@gmail.com... Please consider this mail and do the needful.. Thank you..

Dear sir
I am having an account in the federal bank at bharanicavu branch( [protected])
Without my knowledge or without informing me properly 71 rs is deducted from my account. As i am student and having students account 71rs is great amount for me. Kindly please consider ma request and give my money back pls give me my money back

I have been trying to transfer funds may be because of network errors the recipient didn't received funds but the money debited from my account.
And it is showing queued transaction from more than several hours.
Refund the money in to my account or credit the amount in recipients bank as soon as possible. Hope you will give me a proper reply for it.
Regards
Fb customer

Ticket #c[protected]-70177 (Complaint raised on 25-aug-2019).

Wrt flipkart debit card offer and communication with your phone support delegate on (25-aug-2019), i availed the offer by purchasing in flipkart site (Through federal bank web page) using federal bank debit card.

To dismay, i havent received the instant discount of 10% of rs.2000.

Iam not satisfied with ur reply on 29-aug-2019 by mr. Shyam krishnan i s (Manager, federal bank | service quality department | federal towers | head office, aluva | ernakulam 683101 | kerala) that "with regard to your complaint, please note that offer was valid on purchase of electronics/appliances only".
Iam not satisfied with ur reply and the issue is not resolved, so i reverted back to: grievance resolution; [protected]@federalbank.co.in on 02-sep-2019, yet there is no reply other than auto acknowledgement of email.

1) it seems u haven’t checked the flipkart webpage i have attached nor u have personally checked the flipkart webpage to confirm the same.
2) attaching herewith print screen shot of the flipkart webpage before and after scrolling down the “electronics” tab in flipkart page. Mobile phones come under electronics in flipkart page.
3) ur promotion stated 10% instant discount for tv, appliances, electronics didn’t exclude mobile phones in ur promotion.
4) i contacted ur phone customer support, to confirm the offer and only after confirmation i purchased the product using federal bank debit card, when i had other options of purchasing. This is literally deceiving a customer by false promise/promotion.

Be courteous to perusal the attachment and ur obliged to provide me rs.2000 for the purchase.

I am a federal bank nre a/c holder since past 30 years, my nre account with federal bank, mannar (Alleppey dist:) branch is in dormant due to non activity. About 4-5 days back i have called in branch and spoke with staff to re-activating of my nre account and as per his advise i have mailed a letter along with my latest passport & visa copies to re-activate the same., but till today no answers or no actions. Today (04/09/2019) when i enquired about my request to the branch manager mr. Venugopal he is not even know whether there is a mail/request received, and he is not aware what is happening in his branch..

Hi,
I had tried to make atm transaction dated on 31/8/19 at 10.34 am at your thelliyoorkavu branch atm. Rs. 15000/- deducted from my ac but i did not receive cash. I already informed to bank and registered complaint. Customer care person told me wait 7 days. Please do the needful revert the transaction amount back to my ac.

A/c no - [protected]
Branch - thelliyoorkavu

I had done an imps transaction using fedmbile on 31 august. The amount was debited but transaction is not sucessful. Please resolve the issue urgently.

I tried two times two time 5000 rs debited from account. And also i didnt get a refund of amazon they paid on 18th august. Today its 31 st august.

Hope it will be cleared without further delay.

Dear sir,
I have a complaint about non-credit of rs. 2500/- to my account ([protected]).

On 29/8/2019 i tried to withdraw an amount of rs. 2500/- from odakkali indian bank atm, unfortunately i did not get the money. Soon after i got a message in my registered mobile number, which showed an amount of rs.2500/- reversed to my account due to unsuccessful transaction. But till now the amount not yet credited to my account. Please check it and credit the amount

Dear/madam
my money debit
in my account and not widhdwral atm please refund my money,
my mobile no activate in bank-[protected]
my account no is -[protected]
ifsc -fdrl0002183
Please sir my money refund,
my money debit 21/08/2019
sir i request to you please resolve my problem,
Your customer care executive tell me your problem resolved 7working day but not my problem resolved,