FedEx Complaints & Reviews

The following mail sent by customs bangalore.
Fedex team was wrongly filled the bill of entry while customs clearance.

— forwarded message —
From: bacc courier
Date: sat, 24 mar 2018, 1:29 pm
Subject: regarding duty confirmation
To:
Cc: chiefcommissionersunitcustomsbangalore chiefcommissionersunitcustomsbangalore, principal commissioner of customs, bengaluru airport and air cargo...

This is literally disgusting to say i didn't got the parcel from fedex i even submitted the documents and pan card details to fedex but keeping my tracking details as clearance delayed my tracking details are[protected]
Please anybody want to do a shipping business with fedex don't go through it my parcel is not delivered i will go through the consumer court...

Have made courier on (21-mar-18), parcel was supposed to be delivered to pune on saturday (24-mar-18) but it didn't on monday

When i called customer care for help haven't got enough support from them. Now when am tracking my parcel i could see they have

Updated as "recipient location security delay" still now am confused there is no security guard available to the address i have

Mentioned. How...

The tracking number[protected] status not updated in the system for past 2 days, the last update was on 22nd at 16.50 hrs and when i contacted customer care centre for 3 times, there was no proper response from them. The consignment is still not delivered and no body knows the correct status of this. The customer care rep says they dont know why it is not been updated in their system....

On 27/02/2018 i got email from fedex.com stating in order to clear your shipment "[protected]" without delays, we request you to submit the kyc form and consignee authorization and i replied to it on 27/02/2018 with all the required documents and the then they asked me to send the hard copies via post which i did on 1/03/2018.
Now it's been two weeks but there has been no improvement in the shipment it's still in clearance delay.br...

My package reached delhi in october and i got an email from fedex to provide kyc documents, which i immediately did. After i got another email saying kyc documents updated. A week later they sent me another email saying provide kyc documents, and i sent them all the documents again, which they again updated. But i still haven’t recieved my package and when i call customer care they are so frustrating to talk to and give no proper response....

We had sent a cargo parcel of 30 kgs from ahmedabad to andhra pradesh on 23rd feb with tracking number[protected]. It reached hyderabad on 26th. Since then it's stuck there only. There is no movement. We contacted fedex cc and it's been 2 days but no update from them. They are saying again and again that we have forwarded the issue to concerned department. Their resolution time is 24 hours.

Fedex was asking us for the pics...

Suppose to get deliver by 2days, the item was not yet delivered to me till now it’s been 5days,
Bloody customer care
“Sir it is showing it’s in bangalore only”
“Sir sure tomorrow you will get”
“Sir truck got stuck in traffic”
“Sir truck got repaired “
“Sir truck driver went to luuuu”

This is the reasons,
FEDEX, If you have capabilities do properly Else...

I booked for a food product from us to india, chennai, prepaid the product bill & courier bill. But now once the product reaches the mumbai office fedex asked me to provide kyc documents like aadhar once i did that they hold the product into their water house as my name mismatches in aadhar card & the product label, rest all same like address etc. That is i booked with short name magesh. B. M whereas in aadhar it is uma mageshwaran b. M......

I have ordered from a seller in kolkatta. The package was shipped on 22/2/2018. It reached chennai on 23/02/2018, reached my city salem on 24/02/2018. There after the status shows "at scan" up to 26/02/2018. Then the status showed as out for delivery, then again the status changed as "future delivery requested" and the delivery date changed to 28/02/2018. No one contacted me from fed ex, i never requested for future delivery. I tried calling...

I've ordered a product from a seller in bhubaneshwar. He sent the product to local courier 2 days back and provided me with tracking id. But till now the package status is showing that "label created" and there is no transmition yet. Are the people lazy? Should we use fedex again? What is this! Totally dissapointed. Update the status now. Tracking id[protected]...

I shipped a package from seattle to madras, india on 10th feb.
Tracking nujmber[protected].
It's a personal gift parcel. The package was supposed to be delivered on 14th feb and it did reach banglore on 13th evening. But has been stuck in "clearance in progress" stage ever since. When i called fedex india customer service, all they say is that it's in customs process we will update when cleared. No reason is given as to...

Hi, our office address is c-152 mayapuri ind. Area phase 2. New delhi 110064. This is to bring your notice that there is main sever blockage serial wise in our street and likly 4 to 5 sever is blocked in a series resulting our toilet fully water lodge and water start to fill in our office. Request you to pls arrange to clear the sever blocking imed. As same is happend from last 10 and now the flow of water logement is high....

We have faced a very bad and harrowing experience due to the fedex delivery person. The details are below:

Absolutely unprofessional and horrible service on 23-february-2018. I have lost more than two hours of my working day just trying to resolve

The fedex pune, india customer service team is absolutely unprofessional, unhelpful, and continues to repeat the lies told by the delivery person.

br...

Hi,

I'm writing this after a very pathetic experience faced with FedEx, my shipment was supposed to be delivered on Feb 2 is not delivered yet and suddenly in their website it's showing like "DELIVERED(Signed for by: co seal sing)" on 6th Feb, I don't know whom their bloody staff delivered it and they don't have commonsense that they have to call the receiver while attempting the delivery. it's okay mistakes happens but they...

Dear sir

My shipment was cleared by wrong gstin despite already notifying you and there was also gstin mentioned on invoice of this shipment.

I have already placed request on email to get me revised bill of entry for the awb[protected]. It has been more than 2months now since i sent query to your fedex email, yet i didn't receive revised boe from your executive involved in this query.

Kindly...

No update or contact from fedex - package was shipe d on jan 23rd form chicago reached b'lore on 30th - 7 days for a 250 gm packet.in clearing from 30th till date 9th feb no contact or update form fedex. Fedex should be banned from operating in india. Shoddy service.
Tracking number [protected]
Weight 0.5 lbs / 0.23 kgs
Total shipment weight 0.5 lbs / 0.23 kgs
Shipper reference samples for approval
Special...

My package with tracking no.[protected] was suppose to delivere on 02/02/2018 according to track record. Actually it reached local facility on 01/02/2018 and from that date it is lying there now its 04/02/2018. Its irresponsibility and less concern towards customers. Staff also did not informed about delivery status.
I want my package to get delivered as soon as possible
Mail was also sent to higher authorities to resolve it...

My shipment which was sent om israel on 13/11/2017 which i received on 30/1/2018. It was being delayed because fedex has irresponsible and incompetent staff. For which it has effected our business

They do not have courtesy to call back nor reply the mail.
They do not know what document required, even after explaining several times
They insist for document which are not possible nor required.

I was...

Hi my self subrahmanya,
Iam facing seriously bad response from fedex.
Recently they are unable to deliver product even after 30 days. And the team giving same reason every time that product needs to be scanned or needs to be physically inspected. But nothing is happening. It is fedex responsibility to carry out physical inspection with customs. But why this delay. It is an led light product and who will take the responsibility...