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FedEx Complaints & Reviews

2.2
Updated: Oct 15, 2026
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FedEx reviews & complaints page 65

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Y
Yami B Y
from Mumbai, Maharashtra
Mar 4, 2017
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Address: Mumbai City, Maharashtra

Fedex was once a very good name in the courier industry but today it is the worst. This is by my 3rd bad experience with this company. Imagine something that is sent on Fedex Overnight, reaching to you after a week. Items sent via regular Fedex express is also reaching after a week which is like snail mail! No help from customer support as well.. Pathetic!
FedEx customer support has been notified about the posted complaint.
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    Preyank chotaliya
    from Rajkot, Gujarat
    Mar 2, 2017
    Resolved
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    Resolved

    Address: Bhavnagar, Gujarat, 364002

    Hello,
    We are regular importers and we import atleast 2-3 shipments per month. With Fedex only. but this time this experience with fedex turned terrible.
    Our Shipment with awb no.[protected],[protected] is showing clearance delay since past 3 days for no reason. We called fedex atleat 5-6 times (2 times a day) but no body knows. We called clearance support team and they said we dont know anything about it..
    Then who knows?
    Mar 4, 2017
    Complaint marked as Resolved 
    I am so thankful and grateful to some people(less than 1%) like Mr. Jayant Dhir, Mr. Qutubuddin, Mr. Rajesh who helped me to get the issue resolved.. Rest, customer service is just useless.. they never tried to do anything but giving same copy paste replies..such as we are passing this to dedicated team.. but then nothing happens.. its like dead wait..
    FedEx customer support has been notified about the posted complaint.
    Verified Support
    Mar 02, 2017
    FedEx Customer Care's response
    Hi Preyank,

    Sorry for an unpleasant experience. We have forwarded your concern to our team and they will get in touch with you.

    Regards,
    FedEx Express
    Mar 03, 2017
    Updated by Preyank chotaliya
    Its been 2 days now since we posted this but no buddy turned out to be giving any solid response.. I thought posting on this consumer forums would make them little ashamed to do something but nope.. They seems dont care.. I doubt anybody at fedex do care about their customers..
    I call customer service atleast 2-3 times a day but all i got is just same copy paste responses (we are opening communication with responsible people, who are they?!! if i ask for contact they say sorry!!!)

    Fedex India is really worst of a kind. i would prefer DHL much more over this.. Whenever i talk with any Fedex guy, they seem not interested in doing anything or any work all the time..

    I wish there would be some authority where i could file a real complaint against this mental torture..
    Verified Support
    Mar 22, 2017
    FedEx Customer Care's response
    Hi Mandeep,

    We are sorry about this loss. We have forwarded your concern to our team and will get back to you with an update on this at the earliest.

    Regards,
    FedEx Express.
    Package was sent from Karnal Haryana India to Ulm Germany.
    12 pairs of shoes and sandals were there.
    I received the box today.
    I found only 9 pairs in the box. 3 of them are missing.

    TRK#[protected]

    ORIGIN ID: DELPP 25779900
    RAJIV PANNU(T-454)
    33 FRIENDS CLONY
    PANIPAT, HR 132103
    INDIA, IN

    SHIP DATE: 10MAR17
    ActWgt: 4.50 Kg
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      R
      rakesh karnam
      from Tanuku, Andhra Pradesh
      Mar 1, 2017
      Resolved
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      Resolved

      Address: Hyderabad, Andhra Pradesh, 500010
      Website: www.fedex.com/in

      Hello,

      I purchased a TV from PAYTM, whxih was delivered by FedEx. As I received a defective product I requested for return, which was accepted and picked up by the same team of FedEx. But it wasn't delivered back to my merchant.

      It's been over 7 months that I'm enquiring with both PAYTM & FEDEX, for which none helped me in resolving the issue.

      I have the product bill and the reciept for return pickup with me.
      Apr 1, 2017
      Complaint marked as Resolved 
      FedEx customer support has been notified about the posted complaint.
      Verified Support
      Mar 01, 2017
      FedEx Customer Care's response
      Hi Rakesh,

      We're sorry for the inconvenience caused. Allow us to check the status at our end and get back to you with a resolution.

      Regards,
      FedEx Express
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        S
        sr101897
        from Pune, Maharashtra
        Feb 22, 2017
        Resolved
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        Resolved

        Address: 400064
        Website: Fedex

        This is to inform you from last 4 days past i have been calling your customer care for acknowledge reciped where my parcel had delivery because when i am checking online its shows diliverd but we have not recievd the parcel & your people are not care about this request you to provide me the acknowledge reciep where the percel had dilivery kindly do the need ful -

        Below are the details :-
        Fedex
        Lr no :[protected]
        Lr no :[protected]

        Thanks & regard
        Nizam shaikh
        Cont :- [protected]
        Apr 8, 2017
        Complaint marked as Resolved 
        FedEx customer support has been notified about the posted complaint.
        Verified Support
        Feb 22, 2017
        FedEx Customer Care's response
        Hi Nizam,

        Allow us some time to check this with the team and get back to you with an update.

        Regards,
        FedEx Express
        Verified Support
        Mar 08, 2017
        FedEx Customer Care's response
        Hi Arun,

        Sorry for the inconvenience caused. We've forwarded your concern to the team and will get back to you with an update.

        Regards,
        FedEx Express
        Verified Support
        May 11, 2017
        FedEx Customer Care's response
        Hi Arunmozhi,

        We regret the inconvenience caused. We will look into this and revert to you at the earliest.

        Regards,
        FedEx Express.
        Verified Support
        May 16, 2017
        FedEx Customer Care's response
        Hi Nizam,

        The shipment has been delivered. We regret the inconvenience caused. Kindly let us know if you need any further assistance.

        Regards,
        FedEx Express.
        Hi Nizam,

        Even i am facing the same issue now. I think these guys are doing it on purpose. This is the worst service i have ever seen. I gonna sue them if they are not responding properly.

        this is my tracking number :[protected]

        Please contact me if you have still not received . This is my number [protected]
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          M
          Manoj Sharma jaipur
          from Mandal, Gujarat
          Feb 17, 2017
          Resolved
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          Resolved

          Address: New Delhi, Delhi, 110003

          Hello All,
          My Name is Manoj Sharma & I am from Jaipur, Rajasthan.

          In 2016 I took franchise in which I invested 15 lakhs as security deposit and I was supposed to get return in 2 years.
          After this I took franchise on 20th jan 2016 and office gave me Agreement and asked me to open one office, after office got opened company provided me number of staffs who were suppose to develop franchisee for them under my supervision, For this I started getting 5-6 lakhs per month profit amount as an income.
          This process continued for 13 months and after all sudden company shut down the operation and employee stopped working too. Whenever I visit the Head Office complaining about the issue every time they answer its closed due to some issues & will get started within few days .
          From back 3 months I am paying my offices rent with no return and I am getting no response from the company. I am in loss now. And whichever courier companies avail in the market are being operated from same origin, parcels are delivered from the same vehicle and they transfer parcel through same
          co-loader either its roadways or Airways.
          With all these information’s I would like to inform all the readers that not to get trapped by these kind of companies .I am not disclosing detail information ‘s about company as am scared of losing my investment amount doing so.
          They can also file case to me for this.
          They all are frauds, they took money in the sake of giving franchisee. BE
          AWARE

          Fedex express courier & cargo
          DHL express courier and cargo
          Airpost France
          Blue express courier and cargo
          Blue Dart express courier and cargo
          SRRM express courier and cargo
          Aircal LOGISTICS
          first flight courier
          overnight express courier
          Forun express courier and cargo
          Gati Cargo
          Safexpress ltd

          Manoj sharam
          Jaipur
          [protected]
          May 9, 2017
          Complaint marked as Resolved 
          FedEx customer support has been notified about the posted complaint.
          Verified Support
          Feb 22, 2017
          FedEx Customer Care's response
          Hi Manoj,

          Allow us to investigate this issue and get back to you with an update at the earliest.

          Regards,
          FedEx Express
          Feb 23, 2017
          Updated by Manoj Sharma jaipur
          Hi all

          air post india is ( group of asv ) the biggest fraud company of india. Please dont invest in this comoany. They are giving advertisments in leading news papers to do the franchise.

          To take a franchise they will collect 2lacs, 3 lacs, 5 lacs till 50 lacs for state franchise they are doing fraud from 2008 in several names like

          forun express
          blue express
          surface express
          ap express
          up express
          mp express
          srrm courier and cargo
          city express
          and now its air post india.

          So be carefull about this company

          i am the investor of city express i lost the big amount

          i have the updated details about this fraud

          so for more information
          Feb 23, 2017
          Updated by Manoj Sharma jaipur
          Airpost India claimed to be partnership of BPL Airlines France and AEC construction chennai is a fake company. One can confirm the same by calling office of BPL France and ASV chennai.
          Airpost India is said to be starting businesa via franchise route while it does not have any resource to carry out logistics service. They are just trying to convince people to take there franchise and start business. But They will not complete there committment. Tgey just w
          Dear all

          above mentioned company is biggest fraud company of india. They are doing fraud by giving franchise and collecting the money for franchise after reaching their target of doing franchises they will escape . I submitted a complaint 4 days before. For that complaint they commented and written their number please beware of that and they are telling i am fraud. I got can call from someone from airpost and he says i am doing fraud because i have 4 kids . Please leave me to do the fraud. And please view correctly of asv courier website and check in ceo msg the md is rahul rina and

          in leadership team md is neetu singh and arvind kumar choudhary. How its possible and if you ask cin number there directors are different so dont invest in this company.

          One more thing why they blocked the airpost.Com website

          please beware

          for more information

          please send me a mail
          Airpost India Courier -

          Mr. Rama Krishna Reddy Managing Director of ASV Courier and cargo ltd

          Mr. Charan nayak Managing Director of ASV Courier and cargo ltd

          DHL India courier .

          This company is a fraud company, please beware of this company. They are into courier and cargo logistics service provider. This company is regularly giving in the leading and leading for their franchise network on pan India basis for last few days back. The company is charging the huge amounts to appoint state franchisee, district franchisee, block franchisee, and small counters. After taking the booking amount like 10000 from there franchisees the locking period is 3, month for which they promise to develop the franchisee’s surrounding defined area by making the block franchisee and counters under the state and district franchisee. Also they committed for an assured return of investment within the three months so that the each and every franchisee will start earning handsome amount. Also the company promised there franchisee’s to fetch the courier business from local market and the corporate clients with the help of there business manager and team. But the company fails to keep any of its promises and commitments. The company is only interested in collecting the booking amount from its franchisees. The company is not providing the courier service to any of franchisee business partners, in starting they did but later on the company start neglecting their franchisees. Also the company (DHL india courier ) is not reliable to its employees. The company is appointing the employees as a designation of branch manager, area sales manager, channel sales manager, business development manager and etc and offered them the good salary packages and after one or two months of their working company fired them without intimating and without paying a single penny or salary to their employees by saying that they are not working properly.
          Fedex express courier & cargo ltd

          Rama krishana reddy courier and cargo ltd

          Blue Dart express courier and cargo ltd

          SRSC express courier and cargo ltd
          Aircal LOGISTICS
          gati express courier and cargo
          pobc express courier and cargo
          dtdc express courier and cargo ltd

          Now DHL INDIA courier (CMS courier and cargo ltd)

          Please beware of this company, this company (DHL india courier ltd) is a fraud company. This company is blacklisted now. This blacklisted and a criminal background. Please beware of the company and their employees.

          www.airpostindiacourier.com

          Investment fraud
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            R
            rajsha22
            from Surat, Gujarat
            Feb 17, 2017
            Resolved
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            Address: 395009
            Website: Fedex

            I ordered mi mobile - redmi 3s and they couriered through fed ex courier, and they are committing wrong commitment. Courier 2 din se company k godown me padha hai lekin delivery karne koi aata hi nahi hai, call karte hai to batate hai ki aaj dophar take ho jayega, sham ko 6 baje tak koi delivery karta nahi hai, aur call karte hai to kehte hai ki sorry sir aaj delivery nahi hoga, do din k baad hoga.

            Worst service from fed ex courier & from xiaomi service centre also.

            Aise courier company walo ko hire karni hi nahi chahiye.
            Mar 23, 2017
            Complaint marked as Resolved 
            FedEx customer support has been notified about the posted complaint.
            Verified Support
            Feb 20, 2017
            FedEx Customer Care's response
            Dear Customer,

            Sincerely regret the inconvenience caused, please share your contact number and AWB number for us to assist you.

            Regards,
            FedEx Express
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              N
              from Hyderabad, Telangana
              Feb 16, 2017
              Resolved
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              Resolved

              Address: Hyderabad, Andhra Pradesh, 500008

              My shipment no[protected] not received I need it urgently please deliver it early my mobile no.[protected].one man also called me for address clarification 2days back.but it was not delivered.my address pillar no.84, attapur, mehdipatnam pin50008.and it is very urgent parcel and don't send it back.or other wise give the location of this parcel office .I may pick up this.
              Mar 20, 2017
              Complaint marked as Resolved 
              FedEx customer support has been notified about the posted complaint.
              Verified Support
              Feb 17, 2017
              FedEx Customer Care's response
              Hi Nagarani,

              Sorry for the inconvenience caused. We're checking this with the team and will provide you an update ASAP.

              Regards,
              FedEx Express
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                O
                Octave1 Audio
                from Ponda, Goa
                Feb 7, 2017
                Resolved
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                Resolved

                Address: Pune, Maharashtra, 41052
                Website: www.fedex.com

                Hi, the subject AWB status is showing as "delivery exception incorrect apartment no./suite no.". But I receive all my shipments on the same address. why other shippers have no trouble finding my address and with Fedex, this is the second instance where the such status is reflected. It has become a norm with the delivery boys when they are unable to deliver all the items on a day, to mark the shipment as "incorrect address". I wasn't even contacted on my mobile number if there was a problem finding the address.
                why fedex continues to blame customers as giving wrong address, when the address can be perfectly located without much trouble. This is a suggestion for Fedex to look into.
                Mar 10, 2017
                Complaint marked as Resolved 
                FedEx customer support has been notified about the posted complaint.
                Verified Support
                Feb 07, 2017
                FedEx Customer Care's response
                Dear Customer,

                Sincerely regret the inconvenience caused, please share your contact number and AWB number for us to assist you.

                Regards,
                FedEx Express
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                  C
                  chhikniwala
                  from Kalka, Himachal Pradesh
                  Feb 1, 2017
                  Resolved
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                  Resolved

                  Address: Ahmedabad, Gujarat, 380015
                  Website: fedex.in

                  I had shipped a packet from ahmedabad to usa on[protected], through fedex. Even after one month, the same has not been delivered. Numerous calls have been made to them but in vain. Since last one month they r investigating the issue without any result.

                  I had paid Rs. 1290/- and it was containing my application of admission to University at USA. It was booked under International priority category and it was promised that the packet would be delivered in five days but it took more than 30 days but they could not deliver it. They confessed that they have lost the same in transit and is not traceable.

                  Bogus and absurd service. I advise people not to use their services.
                  Mar 5, 2017
                  Complaint marked as Resolved 
                  FedEx customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 02, 2017
                  FedEx Customer Care's response
                  Dear Customer,

                  Sincerely regret the inconvenience caused, please share your contact number and AWB number for us to assist you.

                  Regards,
                  FedEx Express
                  Please learn to delivery how to talk with someone

                  Delivry boy phone no.[protected]
                  Location: chandigarh

                  My tracking no.[protected]
                  FedEx Customer Care's response, Feb 20, 2017
                  Verified Support
                  Hi Ashu, Sorry for an unpleasant experience. We have forwarded it to our concern team. They will look into the issue and get back to you with an update.

                  Regards,
                  FedEx Express
                  FedEx Customer Care's response, Feb 21, 2017
                  Verified Support
                  Hi Ashu, The shipment has been delivered. We regret the inconvenience caused. Kindly let us know if you need any further assistance.

                  Regards,
                  FedEx Express
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                    S
                    Sayma Siddiqui
                    from Betul, Madhya Pradesh
                    Jan 31, 2017
                    Resolved
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                    Resolved

                    Address: Bhopal, Madhya Pradesh, 462001
                    Website: fedex

                    Dear sir/madam,
                    i ordered product from snapdeal before 15 days and this product was delivered by fedex courier service bhopal but one courier boy(sandeep) told i will not deliver your order at your address.This is the worst experience I have faced towards delivery of my Shipment. Fedex employees and his office staff they are not doing their job seriously, they didn’t call me or message and not even visited at my home. Without intimation they have. My AWB NO.[protected]
                    Mar 4, 2017
                    Complaint marked as Resolved 
                    FedEx customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 31, 2017
                    FedEx Customer Care's response
                    Dear Customer,

                    We apologize for the inconvenience. We have forwarded your concern to our team and they will get in touch with you.

                    Regards,
                    FedEx Express
                    Verified Support
                    Feb 01, 2017
                    FedEx Customer Care's response
                    Hi,

                    The shipment has been delivered. We regret the inconvenience caused. Kindly let us know if you need any further assistance.

                    Regards,
                    FedEx Express
                    Dear Sayma Siddiqui,

                    We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details. We assure you all possible help.

                    Regards,

                    Team Snapdeal
                    Dear Sayma Siddiqui,

                    We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

                    Regards,
                    Team Snapdeal
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                      venkat battu
                      from Chennai , Tamil Nadu
                      Jan 31, 2017
                      Resolved
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                      Address: 601204

                      My online order tracking number is[protected] not shipped, the courier person is not contact me simply he return back that item, FedEx is very bad service, I tried to contact the courier person (who already call me to find my location) not respond, my location is ponneri but shipment is not reached here, very bad service by FEDEX, please contact to fedex still shipment is in Chennai, if it is possible ship the items to my address
                      Feb 1, 2017
                      Complaint marked as Resolved 
                      Problems is solved
                      FedEx customer support has been notified about the posted complaint.
                      Jan 31, 2017
                      Updated by venkat battu
                      They received but still not delivered
                      Verified Support
                      Feb 01, 2017
                      FedEx Customer Care's response
                      Hi Venkat,

                      We’re sorry to learn of your delayed delivery of the shipment. Allow us to check this with the team and get back to you with an update.

                      Regards,
                      FedEx Express
                      Feb 01, 2017
                      Updated by venkat battu
                      Thanks my problem is solved
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                        A
                        agarwaltarun14
                        from Hyderabad, Telangana
                        Jan 29, 2017
                        Resolved
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                        Address: 500050
                        Website: fedex.com

                        This has been a regular style with fedex in hyderabad, where they always delay overnight delivery by 2-3 days minimum. However, this time its been over a week and tracking website gives false update such as "customer not available" or "future delivery requested" when no one even contacted me for delivery.

                        Phone calls do not help either as they simply quote the status and say will try again tomorrow.

                        Consignment number[protected]

                        Complaint no. - [protected] (still the shipment is not getting delivered)

                        Such a worst customer care they have, whenever we call they say network is down
                        Mar 11, 2017
                        Complaint marked as Resolved 
                        FedEx customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 30, 2017
                        FedEx Customer Care's response
                        Dear Customer,

                        We apologize for the inconvenience. We have forwarded your concern to our team and they will get in touch with you.

                        Regards,
                        FedEx Express
                        Verified Support
                        Feb 01, 2017
                        FedEx Customer Care's response
                        Hi Tarun,

                        The shipment has been delivered. We regret the inconvenience caused. Kindly let us know if you need any further assistance.

                        Regards,
                        FedEx Express
                        Verified Support
                        Feb 08, 2017
                        FedEx Customer Care's response
                        Hi Tarun, We tried contacting you but were unreachable. We regret the inconvenience caused and assure you of our best service in future.

                        Regards,
                        FedEx Express
                        FedEx Customer Care,

                        But what was your explanation about the FAKE updates, even after complaining your shipping department were updating false tracking status continuously

                        Please vow an answer, so you FAKING to your customers and delivery. Do you agree, if not tell the explanation about the updates
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                          niharikaagarwal2222
                          from Mumbai, Maharashtra
                          Jan 25, 2017
                          Resolved
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                          Resolved

                          Address: Mumbai City, Maharashtra, 400011
                          Website: www.fedex.in

                          Hi,

                          I had called for a parcel via fedex which left China on 27th November. Its 25th January and I still havent got the package. Following are my concerns:
                          1. They charged me a premium to provide delivery within 7-8 days. They failed to do so. I would have rather sent my goods via ship or some other courier company
                          2. The customs support team is more than useless. I wrote to them every single day asking for an update on my package. THEY CONVENIENTLY did not REPLY. They just didnt reply. I finally got to talk to them regarding the status of my package by calling them. The lady who handed by account was called Ms Afsana Parikh. Rather then sorting the issue out, she started behaving crude and completely out of line.
                          3. After a lot of to- and fro, they got it cleared from customs and sent for delivery. Much against my horror, they charged me 20000 + as "warehousing charges".The delay had been from their side.The goods I needed in 10 days, reached me in 40 days, plus they were billing me for it. I had provided all necessary documents from my side. FEDEX caused the delay and not my company. So why are we being penalised for that?
                          4. I have challenged the invoice sent by them, solely on incorrect warehousing charges.I am ready to bear the customs duty levied. Now the only reply I have been getting is - Your complaint has been forwarded to the necessary department.Since 6 days, the same reply
                          5. My shipper in China, is being harassed by Fedex saying that if the goods are not cleared, then it will be ceased by Customs they will have to bear the charges.
                          This is just not acceptable. I am stuck in a situation where my shipper is putting pressure on me to pay, while fedex india is not resolving the issue.The customer support team is very unreliable. I don't know how to resolve the issue;
                          Tracking number :[protected]
                          Feb 25, 2017
                          Complaint marked as Resolved 
                          FedEx customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 25, 2017
                          FedEx Customer Care's response
                          Hi Niharika,

                          We're looking into this on priority and will provide an update at the earliest.

                          Regards,
                          FedEx Express
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                            M
                            Mangala Krishna
                            from Hyderabad, Telangana
                            Jan 24, 2017
                            Resolved
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                            Resolved

                            Address: 500082

                            My name is mangala and my consignment number[protected] has not been delivered. The customer care people are telling that i will get the delivery by eod but nothing. No response other than that. The fedex invoice is telling that i have rescheduled. Why would i do that if i need it?? I am very disappointed.
                            Never i got this problem with any other courier. Very bad.
                            Feb 25, 2017
                            Complaint marked as Resolved 
                            FedEx customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 24, 2017
                            FedEx Customer Care's response
                            Dear Mangala,

                            We apologize for the inconvenience. We have forwarded your concern to our team and they will get in touch with you.

                            Regards,
                            FedEx Express
                            Verified Support
                            Jan 25, 2017
                            FedEx Customer Care's response
                            Hi Mangala,

                            The shipment has been delivered. We regret the inconvenience caused. Kindly let us know if you need any further assistance.

                            Regards,
                            FedEx Express
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                              A
                              aditya1969
                              from Ahmedabad, Gujarat
                              Jan 19, 2017
                              Resolved
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                              Resolved

                              Address: Mumbai City, Maharashtra, 400025

                              One of our courier shipment vide AWB No.[protected] through FEDEX from China to Mumbai. The shipment came at New Delhi customs on 11/1/17 and we had given all the documents required by them. Till today, we hv not received any feedback from them. we are following up with the FEDEX customer care Dept and they are telling same answer that they are following up with the New delhi People and will revert back to you. We have not received any call or feedback from them. we have called this shipment on urgent basis to deliver our export customer.
                              Feb 20, 2017
                              Complaint marked as Resolved 
                              FedEx customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 20, 2017
                              FedEx Customer Care's response
                              Dear Customer,

                              We apologize for the inconvenience. We have forwarded your concern to our team and they will get in touch with you.

                              Regards,
                              FedEx Express
                              Verified Support
                              Jan 20, 2017
                              FedEx Customer Care's response
                              Dear Customer,

                              We tried contacting you but were unsuccessful. However our team has responded you through mail. Kindly let us know if you need any further assistance.

                              Regards,
                              FedEx Express
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                                B
                                balajia_1980
                                from Kollam, Kerala
                                Jan 17, 2017
                                Resolved
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                                Resolved

                                Address: Chennai, Tamil Nadu, 600125
                                Website: www.fedex.com

                                My Tracking ID is[protected]. I didn't receive my product for a long time. I have checked with customer care team plenty of time and they committed lot of time to deliver this product. Fedex took one week time to clear KYC and one more week to deliver my product within chennai itself.

                                If you are not able to make it by today, please return that product to Russia. It is very bad customer experience. I have wasted lot of times to reach customer care team and no positive response from their side.
                                Feb 17, 2017
                                Complaint marked as Resolved 
                                FedEx customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 17, 2017
                                FedEx Customer Care's response
                                Dear Customer,

                                We apologize for the inconvenience. We have forwarded your concern to our team and they will get in touch with you.

                                Regards,
                                FedEx Express
                                Very poor service, not right mangament for the account holders. i have been consistnely trying to wind the matter but there is no proper response from the company. I feel very sorry for such a big reputed logistics company not take any step for this small matter
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                                  K
                                  ksudhi
                                  from Hyderabad, Telangana
                                  Jan 6, 2017
                                  Resolved
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                                  Resolved

                                  Address: 500016
                                  Website: Fedex

                                  I have not received some Important documents sent from USA to be delivered in Hyderabad on 31st Dec-16 till ( date 6/01/17 ) when I tried to track my courier it is in Hyderabad office since 1st jan and they say the courier was not even given to the delivery boy as there is no phone number on it, in that case why write the address on the cover, I said is it not your responsibility to take the phone number then they said we raised a complaint to US reply is the sender is not willing to give the number, I said how can it be because I was suppose to take those documents to DELHI and booked my flight for 5th took appointments from three top people all went to dogs I was shunted and insulted.
                                  Feb 9, 2017
                                  Complaint marked as Resolved 
                                  FedEx customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 09, 2017
                                  FedEx Customer Care's response
                                  Dear Customer,

                                  We apologize for any inconvenience caused, please share us your contact number and AWB number. We will get in touch with you.

                                  Regards,
                                  FedEx Express
                                  Very poor service, not right mangament for the account holders. i have been consistnely trying to wind the matter but there is no proper response from the company. I feel very sorry for such a big reputed logistics company not take any step for this small matter
                                  FedEx Customer Care's response, Jan 31, 2017
                                  Verified Support
                                  Dear Customer,

                                  Sorry to note that. Please share your contact details for us to look into the issue and get back to you with.

                                  Regards,
                                  FedEx Express
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                                    R
                                    ramakrishnaaa91
                                    from Gurgaon, Haryana
                                    Dec 27, 2016
                                    Resolved
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                                    Address: New Delhi, Delhi, 110001

                                    Fadex courier . This company is a fraud company, please beware of this company. They are into courier and cargo logistics service provider. This company is regularly giving advertisements in the leading newspapers and leading websites for their franchise network on pan india basis for last few days back. The company is charging the huge amounts to appoint state franchisee, district franchisee, block franchisee, and small counters. After taking the booking amount like 50lac, 20lac, 10lac, 5lac, 1lac, 10000 from there franchisees the locking period is 3- 10 years for which they promise to develop the franchisee's surrounding defined area by making the block franchisee and counters under the state and district franchisee. Also they committed for an assured return of investment within the three months so that the each and every franchisee will start earning handsome amount. Also the company promised there franchisee's to fetch the courier business from local market and the corporate clients with the help of there business development manager and marketing team. But the company fails to keep any of its promises and commitments. The company is only interested in collecting the booking amount from its franchisees. The company is not providing the courier service to any of there franchisee business partners, in starting they did but later on the company start neglecting their franchisees. Also the company (Fadex india courier ) is not reliable to its employees. The company is appointing the employees as a designation of branch manager, area sales manager, channel sales manager, business development manager and etc and offered them the good salary packages and after one or two months of their working company fired them without intimating and without paying a single penny or salary to their employees by saying that they are not working properly.

                                    Previous companies
                                    DTDC express courier & cargo ltd
                                    FF express courier and cargo ltd
                                    Aircal LOGISTICS
                                    Surface express courier Ltd
                                    Ap express courier and Ltd
                                    Mp express courier and cargo
                                    POBC
                                    Fadex express courier and cargo

                                    Now Fadex INDIA courier (amv courier and cargo)

                                    Please beware of this company, this company (Fadex india courier ltd) is a fraud company. This company is blacklisted now. This blacklisted and a criminal background. Please beware of the company and their employees.
                                    Jan 29, 2017
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Dec 29, 2016
                                    FedEx Customer Care's response
                                    Dear Customer,

                                    It concerns us to note your perception about our services. Allow us to rectify the same. Please share your contact number. We'll get in touch with you and address your concern in detail.

                                    Regards,
                                    FedEx Express
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                                      S
                                      shai1985
                                      Dec 23, 2016
                                      Resolved
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                                      Resolved

                                      Address: 506370
                                      Website: www.fedex.com/apps/fedextrack/?action=track&tracknumbers=657445176205&locale=en_US&cntry

                                      Awb#[protected].
                                      Package (A corporate laptop from the company i work for) was shipped from usa to hanamkonda, telangana on 12/09/2016. Online status is showing as "clearance delay" for more than 1week now and the package is still in bangalore, in. I contacted customer every day and there is no proper update.
                                      List of documents i submitted:
                                      1) kyc form
                                      2) copy of adhar card
                                      3) passport copy
                                      4) cosignee authorization for fedex to collect the package

                                      Pls let me know why this is getting delayed so long and when i can expect the package. Is there anything else i need to provide? I need to travel back to usa in a week and need to get the package as soon as possible, else this will delay my travel which i dont want to do so. Can you please make sure i get the package before i leave to usa?

                                      What does this mean: "reason for delay: a specialized form/statement is required for clearance from recipient." do you need this from me apart from the documents which i submitted?
                                      Jan 27, 2017
                                      Complaint marked as Resolved 
                                      FedEx customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 27, 2016
                                      FedEx Customer Care's response
                                      Dear Customer,

                                      We're sorry for the inconvenience caused. Allow us to look into this and get back to you with an update.

                                      Regards,
                                      FedEx Express
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                                        M
                                        Msfemina
                                        from Munnar, Kerala
                                        Dec 22, 2016
                                        Resolved
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                                        Website: www.fedex.com

                                        I'm very frustrated by fedex india and the lazy workers working there. Its been 16 days since i sent the package and have not got it delivered yet. Maybe you should dismiss lazy workers and hire someone who is active all the time. My package contains just a mobile and a novel, what if the package contains some urgent stuffs like medicine and you lazy dont deliver it on time ? Of course the person will die. Who are you to keep my package for more than 2 weeks ? Get it delivered to the recipient or i am gonna drag fedex india to the court and ask money for my loss. And your useless customer service executives keeps telling the same again and again like copy pasting. I want my package or i am going to the court. people should be aware of fedex and the lazy workers working there. I have paid 104 dollars and they have not delivered it yet. I am gonna file an official complaint against fedex for my loss and drag you all to the court. And dont think i cant do it. All my family members are lawyers so its easy for me to file a case. This is the last and if the recipient didn't get the package before Christmas, i will file a complaint against fedex india for keeping my package for no reason. I dont even know if fedex have my package or workers stole the mobile phone from the package. I am sure i wont let this go without getting any money for my loss. Only mistake i did was, i did not read the comments and complaints of customers against fedex. I should have read it. Well it won't happen again. This is the tracking number[protected].
                                        Jan 26, 2017
                                        Complaint marked as Resolved 
                                        FedEx customer support has been notified about the posted complaint.
                                        Dec 23, 2016
                                        Updated by Msfemina
                                        It's been 17 days since i sent the package from California and it is still pending in Bangalore more than 10 days because my package is small. People reading this should not use fedex if your package is small because they wont release it. I have paid 104 dollars 7000 rupees for courier charge for delivery in 1 week but its almost 3 weeks and i have not got my package delivered. I am not shipping it for free to make it delay.
                                        Dec 23, 2016
                                        Updated by Msfemina
                                        Customer service executives says there's an open examination going on so its delay. But this is what you stupids doing to all the customers. I guess nobody have dragged fedex to court so they are very lazy, they wont do their job unless they get their butt kicked.
                                        Verified Support
                                        Dec 26, 2016
                                        FedEx Customer Care's response
                                        Dear Customer,

                                        We understand your frustration. Allow us to look into this issue on priority and get back to you with an update.

                                        Regards,
                                        FedEx Express
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