Hathway Complaints & Reviews

My A/c no:[protected] .IAM not using from 4 years beacuse Iam left from there.i don't wether the modern is using are not . But peoples so much irritated with calls... I paid for cancellation fee also 3 times each time Rs.425/-.. costumer peoples told their names also wrong because I asked someone to you know this person they are telling nobody's there you have a wrong call... Like... Please look at this issue... Deactivate my account with...

I paid the for cancellation 3times (each time 425) but they are telling before sending money we will stop your connection and now onwards no calls and not send msg any messages to you like. but whenever money credit those simply doing recharge and irritated with call s and messages...
If IAM not ready to send money they are telling you are facing legal complaints and all like... Still am receiving messages... And one more they are...

Hi, I raised raised the request to Hathway to disconnect and dismantle the connection at my home. Neither did the team attend to my request nor they supported. Instead they are calling innumerable number of times every day until I pick the phone and respond, stating it's an auto generated call. And the person representing hathway broadband forces to reactivate. I am not able to believe if this is even ethical?

PLEASE STOP...

I deactivated my hathway account and returned modem in 2017 as I am relocating to Bachupally near. I am continuously getting calls from hathway people from last year May to till date and asking to reactive my account. As their services are not available at my place I informed the same. Irrespective of my note they are frustratingly calling every day 2 times and asking for the reactivate. Finally I requested to terminate the service for the...

I deactivated my hathway account and returned modem in 2017 as I am relocating to Bachupally near. I am continuously getting calls from hathway people from last year May to till date and asking to reactive my account. As their services are not available at my place I informed the same. Irrespective of my note they are frustratingly calling every day 2 times and asking for the reactivate. Finally I requested to terminate the service for the...

Hi,

I use to have hathway internet prepaid connection still March 2020. Due I have left Hyderabad came to my hometown visakhapatnam where, there the hathway is not available. I requested to disconnect the service via email in the month April 2020 even though I paid August 2020. However there is no response from hathway.

I am getting daily calls and mails from renewal of the connection. They even sending legal...

I get at least 1 call everyday and multiple SMSes asking me to recharge my internet in a City which I LEFT an year ago. I keep telling them to close my account & collect the device from watchman. They never do.
Customer support agent always assured that s/he has marked in their CRM as do not call. It never works. Sometimes I get a call within an hour after that promise....

Worst customer service. The technical person told me to recharge to activate and reinstall the device. Then I have recharged my account, after that the technical person stopped picking my call. They did not reinstall the modem. It has been two days since I recharged my account. I haven't received any information about my account activation status, router installation, and my recharge money. The technical/point of contact is not picking up...

I have relocated to other place where Hathway connectivity is not available, daily i am getting call and telling the same and asked to stop calling me and remove my number from your list but that is not happening. I have called to customer care to stop the service but daily twice i'm getting call from hathway stating that we're providing offer please do recharge...

I have deactivated my hathway account since I no longer wanted to continue their service. I kept recieving calls everyday, even though I requested them not to call me again regarding renewal and clearly mentioned that I don't want their service anymore. Please help....

Hi i am using Hathaway broadband last 3 month now due to pandemic situation i am doing WFH my hometown now 3 moth subscription over but Hathaway team daily call for Renewal account no [protected] but i am not using last 2 month please cancelled my connection its request
While i am not gona pay any renewal please collect modem asap...

Hi,

I'm a hathway customer with id [protected]. I've recharged my Hathway account on[protected] but still now my account is not reflected online and no internet access to me.
I called customer care and raised complaints regarding this but still not solved.

I request them to terminate my account and refund my money but they're not responding to my complaint.

I need an action to this issue...

My banker, PNB, has debited the ammount from my account and credited to you, (Techprocess/ [protected]/ IBS vide reqid[protected] dated March 27, 2021.
The ammount has not bee credited to M/S HATHWAY.
My HATHWAY A/C NO - [protected]
Please resolve the issue at the earliest.
Thanks & Regards,
PRANAB KUMAR KHASNOBISH...

I took Hathway Broadband connection on 26th March 2021, and 3 days completed no one came and provided router, cable connection, configuration and internet connectivity. When I call customer care tam they are raising request and closing it in 5-6 hours without any response. I am not able to reach out the Sales person or other Hathway team as they do not lift the calls and respond.

I don’t know whether this is their real behaviour...

I have been using Hathway Broadband for a while. Ever since i started using their internet, it is always slow or no internet. I reported - reported and reported many times and their worst service never ever resolved. Going through another internet connection is again a big process, so i thought i will increase the speed by some extra money. I did. My previous plan was 50mbps where i was getting 5 mbps sometimes 10mbps sometimes. I upgraded...

Hathway Broadband is one of the biggest scamster when it comes to refunding the deposit amount.

During connection booking, I had paid Rs.400 as security deposit which was said to be refunded at the time of termination of services.

After terminating their services, I had asked to refund the amount, but they are saying it would refunded only after 3 years of being in their network.

I had disconnected...

I am continually receiving renewal messages from hathway, I have already closed my accounts 6 year ago . I do not even live at that locations, but still receiving calls and messages daily . Tried to raise issue to hathway consumer, tried changing Mobile no on accounts but to no effect. Hathway just don't care, it's like harassment now....

[protected]
I have requested the Hathway company to disconnect my services and informed many times. nobody responded and everyday i am getting calls and messages.
Some of the call center guys calling and telling like for taking the router back we need to pay amount and 2 times i paid 430 and 430. But still issue not resolved kindly resolve the issue and close my account.

[protected]...

This my phone no [protected] I am not going to renewal hathway broadband because of poor service... From past two months I am getting calls from ur tele-callers I have told so many members even the guys who called from mumbai also but they won't understand the problem... Please stop calling me. I am very much irritated by ur tele-callers. So, kindly remove my
Number and account and take ur modem and etc stuff from my home... I hope...

Hi Team,
I have opted for the Hathway broadband connection with 3 months plan in the Month of Feb-21 and I have not received any Invoice for the same. I don't see any Hathway complaint mail and customer care executive number to reach out to you directly hence placing this complaint.
Here is the account number: [protected].

Please send me Tax invoice ASAP as this is going to be very critical for me to show an active...