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HDFC Bank Complaints & Reviews

2.9
Updated: Apr 15, 2026
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D
Desai Mehul
from Ahmedabad, Gujarat
Nov 23, 2017
Resolved
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Address: Valsad, Gujarat, 3961191
Website: Hdfc life insurance against loan

I got call from mumbai the executive told he is calling from hdfc life insurance he gave me details of plan the details was very clear and attractive today i got call from b. K. Deshmukh employee id 2254.
Fake call for 10lac without rate of interest. For 10yr. U want to take 1 lac insured policy. And after 30 days 10 lacs deposit in ur account. Please take an action for this employee. Mobile number is [protected]..
[protected]..
Jan 6, 2018
Complaint marked as Resolved 
HDFC Life customer support has been notified about the posted complaint.
Verified Support
Nov 24, 2017
HDFC Life Customer Care's response
Hi, please note that the no.'s shared by you from which the calls were received by you will be investigated to check and authenticate the details about it. Accordingly, post getting the report, our response would be shared with you.
Verified Support
Nov 28, 2017
HDFC Life Customer Care's response
Hi, I wish to inform you that post conducting the investigation and verification of the above mentioned contact no.'s by us, we have reached out to this conclusion that the mentioned contact no.'s are not associated and neither are registered with HDFC Life. Further, I request you to be cautious and on guard against such unwanted calls. Also, I would request you not to act on any such information received in the name of HDFC Life, or IRDAI.
Please refer below the IRDA Notice on Spurious Calls. http://www.hdfclife.com/irda-public-notice-on-spurious-calls. -- Manish.
Verified Support
Nov 28, 2017
HDFC Life Customer Care's response
Hi, I wish to inform you that post conducting the investigation and verification of the above mentioned contact no.'s by us, we have reached out to this conclusion that the mentioned contact no.'s are not associated and neither are registered with HDFC Life. Further, I request you to be cautious and on guard against such unwanted calls. Also, I would request you not to act on any such information received in the name of HDFC Life, or IRDAI.
Please refer below the IRDAI Notice on Spurious Calls. http://www.hdfclife.com/irda-public-notice-on-spurious-calls. -- Manish.
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    G
    Gyaltsen Chodar
    from Mumbai, Maharashtra
    Nov 23, 2017
    Resolved
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    I went to hdfc bank and paid my emi as my salary comes late, but the very next day they deducted again from my account. And this is the second time happening. It has happened with me earlier also. And i haven’t got any refund yet. I tried calling those hdfc bank people who called me to deposit emi, but they are rejecting my calls now when i’m in need of help. Any help?
    Dec 24, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Nov 23, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    I request you to share your complete issue, account details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

    -Manoj
    HDFC Bank Customer Assistance
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      Sam5488
      from Mumbai, Maharashtra
      Nov 23, 2017
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      Address: Gautam Buddh Nagar, Uttar Pradesh, 600041
      Website: www.hdfcbank.com/htdocs/common/fastag/faq.html

      I have opted for fast tag rfid via hdfc bank on september 23 and after uploading the necessary documents on nov 11, still now i have not got any acknowledgement or reference number from hdfc team.
      I have also paid 300 towards the e-sahaj account stated by hdfc in the mail.
      I have also called for complaint number, still either they didn't respond or answered for my query via sms or whatsapp.
      I have also sent three reminder mail in two weeks but still there is no reply from them.
      I am not sure if this is a scam and hdfc is involved in it.
      Please update me for any possible reason, why this has not been processed or please remit back the amount in my amount so that i can opt for some other bankers.

      1st email sent with all the docs and transaction amount on nov 11
      2nd email asking for reminder sent on nov 19
      3rd email asking for 2nd reminder sent on nov20
      4th email asking for 3rd reminder sent on nov 22

      Please verify and revert back.
      Thanks
      Dec 24, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Nov 23, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      I request you to share the application number and your contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

      -Manoj
      HDFC Bank Customer Assistance
      Nov 23, 2017
      Updated by Sam5488
      Hi Team,

      To me they have sent the application without any number, i could not find any number.
      Hardly it look like the one i have attached.
      Furthermore i am pasting my number and email id here and further i will send an email from my gmail account to mentioned email id now and you can view the trail mail that i have sent to fast tag team.

      Mobile - [protected]
      Email - [protected]@gmail.com

      Thanks in advance for taking this into process.

      Best Regards
      Justin Sam J

      i have applied HDFC fast tag and still not received. Moreover, customer care number is useless. Not sure if I will receive the fast tag or not and is there any contact/mail-id to escalate.
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        N
        noel.karmaker
        Nov 23, 2017
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        Address: New Delhi, Delhi, 110092

        Hello sir
        Please send me a copy of the "no objection certificate" for the settlement that was done on my hdfc bank credit card# [protected],
        The original "no objection certificate" has been lost!. Kindly send me a copy of it. My details are mentioned below.

        Name: noel karmakar
        Credit card number : [protected]
        Pan # ajrpk7814j

        Thanking you
        Noel karmakar
        Mobile no [protected]
        Email id:- noel. [protected]@gmail.com
        My present add:
        C-52 gali no6
        West vinod nagar ndelhi 110092
        HDFC Bank customer support has been notified about the posted complaint.
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          T
          tanus25
          from Pune, Maharashtra
          Nov 23, 2017
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          Address: Pune, Maharashtra, 411027
          Website: OneAssist

          Hi, this is tanuja dhale. I am holding hdfc credit card ending with 4417. I have been charged 1299/- for one assist membership without my opinion on 17 november 2017. I dont need that one assist membership qt all. I have called one assist and spoke to one of your oneassist executive (Via phone call) told me that i will get the refund of rs.499 out of rs.1299. And really this is unfair and availing oneassist membership is clearly on my own opinion.
          First of all deducting my rs.1299 is purely illegal even i have not made any request. I din't respond to your message/call/mail please don't deduct any amount from my credit card. They are not doing it in a professional way and hdfc bank is encouraging these activities is the worst part.
          HDFC Bank customer support has been notified about the posted complaint.
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            S
            Sahil Nanda
            from New Delhi, Delhi
            Nov 23, 2017
            Resolved
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            Resolved

            Address: New Delhi, Delhi, 110034
            Website: netbanking.hdfcbank.com

            Dear sir,

            Last year i have deactivated my credit card and auto pay from my credit card and now i have received message from hdfc bank amount has been deducted from the credit card amount of rs 232 something. I really dont know if i deactived my credit card why i have received such kind of these messages. Please look into it and will not pay any single penny to hdfc bank
            Dec 31, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Nov 24, 2017
            HDFC Bank Customer Care's response
            Dear Customer,

            Dear Mr.Sahil, we observe that you have hotlisted your credit card ending with 4212 and has not placed request to reissue the credit card. However the account is active and the Smartpay payment towards your Vodafone is still active. Hence payment of Rs 227.16 has been paid towards your Vodafone bill has been done from your credit card and fiance charge of Rs 11.62 has been levied on your credit card on 05/11/2017. Hence statement for the month of November 2017 has been generated.

            -Manoj
            HDFC Bank Customer Assistance
            Nov 25, 2017
            Updated by Sahil Nanda
            Dear Mr. Manoj I have already mailed to your team i will not continue my credit card also attached image there is no auto bill in my account . First check attached image after that put mail to me. Moreover, i have deactivated my credit card from my net banking last 6 months.

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              A
              amaranathgorantla
              from Hyderabad, Telangana
              Nov 23, 2017
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              Cancellation of one assist membership
              I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 0627 without my concern on date:22/11/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

              Oneassist relationship number : 633321
              Name :- amaranath gorantla
              Mobile no. :- [protected]
              Credit card number ending :- 0627
              HDFC Bank customer support has been notified about the posted complaint.
              Nov 24, 2017
              Updated by amaranathgorantla
              One Assist has asked me for my mobile number...
              My mobile number : [protected]
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                P
                pranshu bajaj
                from Delhi, Delhi
                Nov 23, 2017
                Resolved
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                Resolved

                Address: New Delhi, Delhi, 110027

                My credit card payment was for rs 5090. I already paid 5000, i confirmed from customer service of hdfc 3 times on call that will i get any fine if i pay 2 days late. They told me that for the first time there will be no charges but i got charges as fine.
                My remaining balance was only rs90 and now it is rs3496. I will not pay a single penny. And last time i speak to hdfc customer care there was a super visor on call and he was very rude over the call i told that person that he can listen to the recording of those 3 calls of there agents.
                Dec 29, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Nov 23, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                I request you to share your complete concern, Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                -Anay
                HDFC Bank Customer Assistance
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                  M
                  Mudassarp
                  from Delhi, Delhi
                  Nov 23, 2017
                  Resolved
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                  Resolved

                  Address: Thane, Maharashtra, 400612

                  Dear team,

                  I mudassar punjabi a activa loan from your hdfc bank my loan no is 33517646, i cleared the emi installments in the year 2016. I enquired about the noc certificate from the hdfc bank. They told to me contact custom care phone for the same matter. I did so but custom care people told that you have already received in your address.

                  But still now i didnot get any postall letters or noc from your hdfc bank, so i am requesting you to equire the matter and make arrangement for issuing of noc. Otherwise i have to choose alternative way.

                  Pls contact me on below numbers
                  Mudassar punjabi - [protected].

                  Regards,
                  Mudassar.
                  Dec 28, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 24, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  The NOC for your account was sent to your mailing address through post in April 2016. For issuance of a duplicate copy of NOC pls visit the retail loan service center for further assistance. Please visit below link in order to know the branch address: http://bit.ly/2Ak9jlW

                  -Anay
                  HDFC Bank Customer Assistance
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                    S
                    Settaluri Karthik Sriharsha
                    from Hyderabad, Telangana
                    Nov 23, 2017
                    Resolved
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                    Resolved

                    I've recently applied for a hdfc credit card via bankbazar for paperless work. I'm not sure why the bank has denied my humble application for a hdfc credit card. I believe this is somehow related to my earlier card which was renewed on time but got returned to relevant office due to non reception at my end. Even after my repeated talks with relevant and concerned team, the card was blocked until i myself realized lately (After almost 3 year which bears no due till now) for which i wasn't informed. Now they say that `with regard to reinstatement/issuance of fresh credit card, we wish to clarify that the same is subjected to various parameters/guidelines which are fairly wide ranging and internal to the bank.in view of the above, we regret our inability to extend our credit card services to you at this point of time` - i don't really understand being a loyal customer this how a bank treats its own customers like this.

                    I really don't understand what's so internal to bank : (! Really disappointed.

                    Once rejected always rejected? Can't i reapply for the card? How long is this gonna take? Forever?

                    Kindly re-employ your divine sources and intelligence in not loosing loyal customers dear bank.
                    Dec 24, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 23, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share your Card application no and contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                    -Bejoy
                    HDFC Bank Customer Assistance
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                      M
                      mohzain
                      Nov 23, 2017
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                      Address: Indore, Madhya Pradesh
                      Website: www.hdfcbank.com

                      I have an old relationship with hdfc. Have multiple accounts with them. However, since couple of days i could not do any transaction and all my transactions were declined. Later i found that even i cannot transfer funds between my own hdfc accounts. It looks like the kyc issue. But i am a non resident and hold nre accounts. This will have adverse effect on my creditability. How can my own funds be blocked? Is this ethical to do? Will it give me motivation to continue relationship with bank? Please resolve the issue so as to have some respite and think about continuing the relationship.

                      Name: mohammed mulla hakimuddin
                      Email: [protected]@gmail.com
                      HDFC Bank customer support has been notified about the posted complaint.
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                        A
                        AjithKomman
                        from Bengaluru, Karnataka
                        Nov 22, 2017
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                        Address: Bangalore, Karnataka, 560078

                        Hi,

                        I am having a bank account in hdfc from past 7 years.. Out of these 7 years..5 years i was having a preferred account in hdfc.. I have shifted to bangalore some 5 years back..2 years back when i visited your local kanakpura branch in bangalore for some transaction.. Your hdfc staff in the local brach forced me to open an account in kanakapura hdfc branch.. I strictly said no.. As i know this was ploy used to charge some mab charges (Minimum average balance).. Your people said.. Nothing extra will be charged as all the accounts will be linked to a single customer id... This account in local branch will just facilitate me in account transactions with out any restrictions.. Even though i opposed some how your people opened the bank account by forcing me... Today i have been charged rs 708 as mab charges in the kanakapura account.. Even though my main account (Hyderabad) account had inuf money.. That is above the minimum amount that has to be maintained..

                        The worst part is that you people have transferred rs 708 from my hyderabad account to kanakpura account with my knowledge and then deducted my rs 708 as mab charges for october month.. This is nothing but day light robbery..

                        I know these are the cheep tricks used by bankers to charge mab charges.. Thats why i have opposed it at the beginning only.. Inspite of that.. You have opened and account making a false claim that no mab will be charged for different accounts as they are under single id... What i predicted exactly same thing happened..

                        Second thing is how can you move my money within accounts with my knowledge or without giving a intimation to me...

                        Utter non sence

                        If this is the condition of the customer who a preferred customer for 5 years... God knows what will be the condition of normal customer without any knowledge..

                        If this is not sorted out.. I am going to shoot mails to higher authorities and take the matter to consumer court and social media also.

                        So please forward this mail to the concerned people.. And rectify the mistake

                        Please find the attachments for reference.

                        Thank you
                        HDFC Bank customer support has been notified about the posted complaint.
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                          S
                          sbirth14
                          from Mumbai, Maharashtra
                          Nov 22, 2017
                          Resolved
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                          Resolved

                          Address: Jhansi, Uttar Pradesh, 284204
                          Website: leads.hdfcbank.com/applications/webforms/apply/HDFC_Bank_Escalation/index.aspx

                          Cheque amount of 2.05 lks got debited my account but not received by second party.
                          Knowingly or unknowingly bank staff has transferred this amount to some other account but not transferred to correct receiver.
                          It is going to be a month now for incident.

                          Moreover upon reporting the incident to branch. Bank manger and staff behaving rudely and not supportive.

                          Cheque dropped at mauranipur (U. P) hdfc branch (Branch code 003002).

                          Will be highly thankful for any help.
                          Dec 25, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 24, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We are working on your concerns vide ref no:[protected] and will get back to you within 3 working days.

                          -Manoj
                          HDFC Bank Customer Assistance
                          Verified Support
                          Nov 24, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Please write to [protected]@hdfcbank.com with the Account number, date and amount of the cheque and the complete address of the branch that you have coordinated with.

                          -Manoj
                          HDFC Bank Customer Assistance
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                            B
                            Binitaa
                            from Solapur, Maharashtra
                            Nov 22, 2017
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                            Address: New Delhi, Delhi, 110024

                            Hdfc jet privilege card ending with 5060 was issued in the name of binita majumdar. The expiry month & year was oct 2017. Since aug 2017 i have been frantically trying to change my mob no. Visited the branch submitted the sign mismatch form with new request to issue the card or to know the status. But regret i can't. Now as expiry date over can't get thru customer care. Pls help
                            HDFC Bank customer support has been notified about the posted complaint.
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                              F
                              farooq95
                              from Paloncha, Telangana
                              Nov 22, 2017
                              Resolved
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                              Resolved

                              Address: 500008

                              Hi,

                              Recently i noticed that the following have been deducted from my account in below txn without my notice.

                              1]. Dc intl pos txn markup+st[protected]mir[protected]
                              2]. Dc intl pos txn markup+st[protected]mir[protected]
                              3]. Dc intl pos txn markup+st[protected]mir[protected]

                              I need proper explanation on this issue with viable supporting evidence if not then i must get my money back. Hopping for your positive response.
                              I have also provided the image.
                              Dec 29, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 27, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Debit Card usage for withdrawal at International ATMs will attract a charge of Rs 25 per balance enquiry and Rs 125 per cash withdrawal ( plus GST). There is a currency conversion markup of 3.5 % on foreign currency transactions carried out on debit cards as Transaction amount + 3.5% Foreign Currency markup + Difference in foreign currency Rate( Its the difference in foreign currency rate on date of transaction and on the date of settlement {Receipt of claim from acquiring bank}). Charges are applicable for ATM withdrawals and also for POS transaction. The exchange rate used will be the Visa/MasterCard wholesale exchange rate prevailing at the time of transaction. You can also refer the following link on our website for the charges applicable: http://www.hdfcbank.com/assets/pdf/savings_charges.pdf

                              -Manoj
                              HDFC Bank Customer Assistance
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                                A
                                Areebic
                                Nov 22, 2017
                                Resolved
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                                Resolved

                                Address: Faizabad, Uttar Pradesh, 224001

                                Hello,
                                I have hdfc credit card (And am an account holder too). Usually i pay my credit card bills before due date and everything goes fine. This time when i checked my last month’s statement, i found that even i have paid my bills, i have been charged minimum amount due on the due date. On the next day that amount was returned since i have already paid the bill.
                                But why would i be charged on something that has happened due to bank’s mistake? They charged me autopay refund fees and igst on that.

                                This is seriously unacceptable. I have tried contacting them through many channels but failed.
                                Dec 23, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 22, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                I request you to share your credit card details, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                -Manoj
                                HDFC Bank Customer Assistance
                                I have replied on the same day with all the details bit I still didn’t get any resolution/reply.
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                                  M
                                  Mervin Vinoth
                                  from Chennai, Tamil Nadu
                                  Nov 22, 2017
                                  Resolved
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                                  Resolved

                                  Address: 600016

                                  Inter-brn cash chg incl gst 091117-mir[protected]

                                  I am charged a lump sum of 8, 200 from my hdfc bank account and the above quoted are the details given. I have no idea why such an amount has been removed from my account without any notice.. I deposit and withdraw from my home branch and i pay my taxes for all that passes through. What kind of cheating is this?

                                  Regards,
                                  Mervin
                                  Dec 24, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 23, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Your email has been received vide ref id[protected]. Our team will investigate in the matter and will respond to you in 5 working days

                                  -Manoj
                                  HDFC Bank Customer Assistance
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                                    manAruna
                                    from Korampallam, Tamil Nadu
                                    Nov 22, 2017
                                    Resolved
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                                    Resolved

                                    Address: Erode, Tamil Nadu

                                    I visited your bank more than 4 times no proper guidance to close the loan. All are interesting while only taking loan, while closing no guidance given by them from erode branch. First time they said your monthly installment not updated, second time no cash above 49000, third time check leaf issued through my blood relative, the bank staff didn't accept. Today 4th time time closed. I had lost 4 working days.
                                    Dec 25, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 23, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Please mail us at [protected]@hdfcbank.com from your registered email id along with below details for further assistance: 1. Date of your visit to branch for foreclosure of loan 2. Your loan account number 3. Complete address of the branch you had visited as per below URL http://bit.ly/2Ak9jlW

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      Mukes45
                                      from Chillupar, Uttar Pradesh
                                      Nov 22, 2017
                                      Resolved
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                                      Resolved

                                      Address: Gurgaon, Haryana, 122001

                                      Hi,
                                      I am a customer of hdfc bank since 2013 and using credit card ending 6319.in feb 17 i have make some shopping at my sister marriage occasion but in apr bank imposed extra charges. When contact to care person, they said me to make only minimum amount and wait for reversal to make total outstanding amount payments. I wait whole month but not received any confirmation and when i contact to care again they tell me same proceedure. I hv follow the same but same problem. As on today my total charges levy of rs. 20000 on total shoping of only rs. 65000.in bank nobody ready to listion and resolve the issue.

                                      Thus due to false and miscommunication from bank, i am suffering a lots.

                                      If anybody can help me, please help. My contact no. At below.

                                      Regards,
                                      [protected]
                                      Dec 26, 2017
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 24, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      we note that you have sought clarification with regard to your credit card account. In this regard, we request you to provide the Last four digit of your credit card, registered mobile number and e-mail id, to enable us to do the needful. You may write to us at: [protected]@hdfcbank.com and we shall assist you.

                                      -Manoj
                                      HDFC Bank Customer Assistance
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