HDFC Bank Complaints & Reviews

Hi,
i submitted closer form on 7th OCT, account no [protected] following name Amit kumar gupta branch Anwar shah lane Kolkata .
they targeted 7 day timeline for account closer, today is 23rd NOV, and still i am getting message like "you have charged 600 for not maintaining minimum balance ". this is really sounds bad.
please do in my favor

Snap is attached of acknowledgement slip....

Dear Sir/Madam,

I am forced to lodge this complaint as I have seen deductions from my account since 2014 due to ecs transfer. I had three SIP's wth HDFC mutual fund, aditya Birla and icici prudential. It happened couple of times that I had not maintained sufficient balance for my SIP. But owing to that HDFC is deducting charges from my account without any notice. Below are the deductions during the period[protected]. I realised when my salary/savings account showed negative balance. For 2 months I was not able to pay and the bank deducted almost 3068/- in one go. Below are the details:

1. On 04/04/15 - ECS DR RETURN CHARGES 280315 – INR 393.26
2. On 16/09/16 - ECS DR RETURN CHARGES 120916 - INR 402.50
3. On 20/10/16 - ECS DR RETURN CHARGES 131016 - INR 402.50
4. On 17/11/17 - ECS DEBIT RETURN CHARGES[protected] INR 885.00
5. On 17/11/17 - ECS DEBIT RETURN CHARGES[protected] INR 885.00
6. On 17/11/17 - ECS DEBIT RETURN CHARGES[protected] INR 236.99
7. On 22/11/17 - ECS DEBIT RETURN CHARGES - INR 1061.01

Please help me get my money INR 4266.26 back. There had been more deductions may be in the year 2014 but I was able to find these.
Please HDFC, so much has been deducted from my account unethically and I need my money back into my account.

Waiting for your quick response.

Thanks and Regards,
Keshav Kundu

In month of july an hdfc employee from c-3 branch janakpuri insist me for applying credit card regalia first as i told him i don't need any credit card he told me that there is an offer this credit card has no charges at all either i use or not there will be no extra charges. I applied for the credit card in the branch, few days before i got message from hdfc bank that i got charged rs 1180 /-. I didn't use the card, when i enquire from bank then other staff told me that he gave me false promise there are some charges card. I request you to please take action as this is the second time an hdfc employee has cheated me. I am not a working women i can't pay money for some false reasons.

I opened my hdfc salary account in hdfc ramanujan it city chennai branch. While opening my salary account they automatically created my demat account saying that its compulsary and only one time charge is there (1000 deducted at starting).
885 amount was deducted from my savings account on 10th nov 2017 as charge for my demat account. But at the time of opening of account hdfc person told that this account is lifetime free for it employee and no charge will be there in future. Now they are saying that its a amc. They gave me the wrong information that its lifetime free for it employee. Now when i am going branch for this they saying money cant be refunded, they told to close the account. I have also taken personal loan.
I also didnt use demat account.
So i was given the wrong information at the begining, please refund my amount.

Hi,
In my account, ₹177 is debited towards 3rd party cash txn inc gst in account no. [protected]. My reference number is mir[protected] it is debited on 22 nov 2017. I request you to give me the reason why it is deducted towards my account. I appreciate if you resolve my problem quickly please reply me on this e-mail nikhilbh.[protected]@gmail.com.
Thank you.

Hello,
I am credit card holder from hdfc bank, r/o allahabad. I am working with an it company in delhi. However, due to stable financial condition, i decided to afford a credit card from hdfc bank in 2016. The limit offered me was 50k, i used the card and pays the emi's continuously until feb 2017. Almost a year, unfortunately, i lost my job, due to the recession and was unemployed for 4 months which really hamper my financial condition i was broken down at that time.
Due to this, i was not able to pay my emi's which result in the outstanding amount of more than 48k including interest and late fee charges, in the month of august 2017 i got a new job and i tried to recover my financial stability.
I know i took the debt from the bank and i have to pay this amount. But what if the bank hand over my details to the third party and they are now threatening me and harassing my parents.
What is this, which law and rule ask the bank to threaten the family members, what kind of practice it is? My parents are old age, suffering from a heart problem, unfortunately, if something goes wrong who will be responsible.

I had a word with ravi asthana, third party collection agent from allahabad, he tried to bullying me over the phone, shouting and yelling like an animal and forcing me to pay the money in one shot. I still ask him to give me the relief and i can pay outstanding in emi's (Already in bank rule).

I request t hdfc bank please stop practicing this nasty activity. I am very straightforward. If something goes wrong with my parents i will sue your happiness, i can directly go to supreme court or higher police officer, rank ips, sp, commissioner as well.

I am reachable at +91-[protected], please if someone wants to help me, feel free to reach me out.

Ello sir,, every time i am not getting emails details about my account number since march to august 2017,, no any transaction amount credited to my account,, but they hold all my profits still now,, in f&o market and fut options market derivatives account please verify it throughout my account number[protected],,, thanks lots,, why you are holding all the amount with out any information and without my knowledge,, each an every time customer care people giving different answers and different information every calls, since past 8 months without my knowledge they hold all my profits still no answer from them, very very worst service, i am not satisfied but i do know how to recover my amount, last week your customers care team told they send full amount check to hdfc securities branch office but still not received,, what's going on there,, send me soon,,,

I got call from mumbai the executive told he is calling from hdfc life insurance he gave me details of plan the details was very clear and attractive today i got call from b. K. Deshmukh employee id 2254.
Fake call for 10lac without rate of interest. For 10yr. U want to take 1 lac insured policy. And after 30 days 10 lacs deposit in ur account. Please take an action for this employee. Mobile number is [protected]..
[protected]..

I went to hdfc bank and paid my emi as my salary comes late, but the very next day they deducted again from my account. And this is the second time happening. It has happened with me earlier also. And i haven’t got any refund yet. I tried calling those hdfc bank people who called me to deposit emi, but they are rejecting my calls now when i’m in need of help. Any help?

I have opted for fast tag rfid via hdfc bank on september 23 and after uploading the necessary documents on nov 11, still now i have not got any acknowledgement or reference number from hdfc team.
I have also paid 300 towards the e-sahaj account stated by hdfc in the mail.
I have also called for complaint number, still either they didn't respond or answered for my query via sms or whatsapp.
I have also sent three reminder mail in two weeks but still there is no reply from them.
I am not sure if this is a scam and hdfc is involved in it.
Please update me for any possible reason, why this has not been processed or please remit back the amount in my amount so that i can opt for some other bankers.

1st email sent with all the docs and transaction amount on nov 11
2nd email asking for reminder sent on nov 19
3rd email asking for 2nd reminder sent on nov20
4th email asking for 3rd reminder sent on nov 22

Please verify and revert back.
Thanks

Hello sir
Please send me a copy of the "no objection certificate" for the settlement that was done on my hdfc bank credit card# [protected],
The original "no objection certificate" has been lost!. Kindly send me a copy of it. My details are mentioned below.

Name: noel karmakar
Credit card number : [protected]
Pan # ajrpk7814j

Thanking you
Noel karmakar
Mobile no [protected]
Email id:- noel. [protected]@gmail.com
My present add:
C-52 gali no6
West vinod nagar ndelhi 110092

Hi, this is tanuja dhale. I am holding hdfc credit card ending with 4417. I have been charged 1299/- for one assist membership without my opinion on 17 november 2017. I dont need that one assist membership qt all. I have called one assist and spoke to one of your oneassist executive (Via phone call) told me that i will get the refund of rs.499 out of rs.1299. And really this is unfair and availing oneassist membership is clearly on my own opinion.
First of all deducting my rs.1299 is purely illegal even i have not made any request. I din't respond to your message/call/mail please don't deduct any amount from my credit card. They are not doing it in a professional way and hdfc bank is encouraging these activities is the worst part.

Dear sir,

Last year i have deactivated my credit card and auto pay from my credit card and now i have received message from hdfc bank amount has been deducted from the credit card amount of rs 232 something. I really dont know if i deactived my credit card why i have received such kind of these messages. Please look into it and will not pay any single penny to hdfc bank

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 0627 without my concern on date:22/11/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number : 633321
Name :- amaranath gorantla
Mobile no. :- [protected]
Credit card number ending :- 0627

My credit card payment was for rs 5090. I already paid 5000, i confirmed from customer service of hdfc 3 times on call that will i get any fine if i pay 2 days late. They told me that for the first time there will be no charges but i got charges as fine.
My remaining balance was only rs90 and now it is rs3496. I will not pay a single penny. And last time i speak to hdfc customer care there was a super visor on call and he was very rude over the call i told that person that he can listen to the recording of those 3 calls of there agents.

Dear team,

I mudassar punjabi a activa loan from your hdfc bank my loan no is 33517646, i cleared the emi installments in the year 2016. I enquired about the noc certificate from the hdfc bank. They told to me contact custom care phone for the same matter. I did so but custom care people told that you have already received in your address.

But still now i didnot get any postall letters or noc from your hdfc bank, so i am requesting you to equire the matter and make arrangement for issuing of noc. Otherwise i have to choose alternative way.

Pls contact me on below numbers
Mudassar punjabi - [protected].

Regards,
Mudassar.

I've recently applied for a hdfc credit card via bankbazar for paperless work. I'm not sure why the bank has denied my humble application for a hdfc credit card. I believe this is somehow related to my earlier card which was renewed on time but got returned to relevant office due to non reception at my end. Even after my repeated talks with relevant and concerned team, the card was blocked until i myself realized lately (After almost 3 year which bears no due till now) for which i wasn't informed. Now they say that `with regard to reinstatement/issuance of fresh credit card, we wish to clarify that the same is subjected to various parameters/guidelines which are fairly wide ranging and internal to the bank.in view of the above, we regret our inability to extend our credit card services to you at this point of time` - i don't really understand being a loyal customer this how a bank treats its own customers like this.

I really don't understand what's so internal to bank : (! Really disappointed.

Once rejected always rejected? Can't i reapply for the card? How long is this gonna take? Forever?

Kindly re-employ your divine sources and intelligence in not loosing loyal customers dear bank.

I have an old relationship with hdfc. Have multiple accounts with them. However, since couple of days i could not do any transaction and all my transactions were declined. Later i found that even i cannot transfer funds between my own hdfc accounts. It looks like the kyc issue. But i am a non resident and hold nre accounts. This will have adverse effect on my creditability. How can my own funds be blocked? Is this ethical to do? Will it give me motivation to continue relationship with bank? Please resolve the issue so as to have some respite and think about continuing the relationship.

Name: mohammed mulla hakimuddin
Email: [protected]@gmail.com

Hi,

I am having a bank account in hdfc from past 7 years.. Out of these 7 years..5 years i was having a preferred account in hdfc.. I have shifted to bangalore some 5 years back..2 years back when i visited your local kanakpura branch in bangalore for some transaction.. Your hdfc staff in the local brach forced me to open an account in kanakapura hdfc branch.. I strictly said no.. As i know this was ploy used to charge some mab charges (Minimum average balance).. Your people said.. Nothing extra will be charged as all the accounts will be linked to a single customer id... This account in local branch will just facilitate me in account transactions with out any restrictions.. Even though i opposed some how your people opened the bank account by forcing me... Today i have been charged rs 708 as mab charges in the kanakapura account.. Even though my main account (Hyderabad) account had inuf money.. That is above the minimum amount that has to be maintained..

The worst part is that you people have transferred rs 708 from my hyderabad account to kanakpura account with my knowledge and then deducted my rs 708 as mab charges for october month.. This is nothing but day light robbery..

I know these are the cheep tricks used by bankers to charge mab charges.. Thats why i have opposed it at the beginning only.. Inspite of that.. You have opened and account making a false claim that no mab will be charged for different accounts as they are under single id... What i predicted exactly same thing happened..

Second thing is how can you move my money within accounts with my knowledge or without giving a intimation to me...

Utter non sence

If this is the condition of the customer who a preferred customer for 5 years... God knows what will be the condition of normal customer without any knowledge..

If this is not sorted out.. I am going to shoot mails to higher authorities and take the matter to consumer court and social media also.

So please forward this mail to the concerned people.. And rectify the mistake

Please find the attachments for reference.

Thank you

Cheque amount of 2.05 lks got debited my account but not received by second party.
Knowingly or unknowingly bank staff has transferred this amount to some other account but not transferred to correct receiver.
It is going to be a month now for incident.

Moreover upon reporting the incident to branch. Bank manger and staff behaving rudely and not supportive.

Cheque dropped at mauranipur (U. P) hdfc branch (Branch code 003002).

Will be highly thankful for any help.