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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 1080

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Y
Yerraguntla Sudheer
from Vijayawada, Andhra Pradesh
Nov 22, 2017
Resolved
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I tried to call hdfc tool free number, and customer they are three option, but that option is invalid, and called many times, no response
My complaint is i would like to why they have deducted 177 rupees, in my statement its showing third party transaction, if i deposit some amount to my account form hdfc to hdfc why should i pay 177 extra,, i want to know when they deduct extra amount, it si applicable for all transaction (Online transaction, money with draw form atm, deposit to another account

Sreenivas sudheer
[protected]
Dec 23, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 22, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your Query, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
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    Dikshita Hazarika
    from Bengaluru, Karnataka
    Nov 22, 2017
    Resolved
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    Resolved

    Address: Bangalore, Karnataka, 560054
    Website: www.hdfc.com

    Hdfc has deducted around 25, 000 on 18th nov 2017 for no reason and when i raised a complaint they said it would take 15 working days to get it back.
    15 working days?! Really,??!
    My balance is negative in my account. How am i supposed to pay my bills, and all that because of their bad technical issue.
    This is totally frustrating. I need my money back in two days maximum, cannot wait more
    +1 photos
    Dec 26, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Nov 22, 2017
    Updated by Dikshita Hazarika
    On contacting your HDFC team regarding my 25k, they say i have to fill up a form and submit it in the bank. This is Insane. Why would i waste my time outflanking HDFC Banks with forms when it is none of my mistake. I need a quick response, as a lot of amount is being claimed for no valid reason.
    Also, it is been said a time of 15 days is needed to solve this. I need my entire money at the earliest possible. 15 days is way too long.
    Please respond fast
    Verified Support
    Nov 23, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    Please mail us at [protected]@hdfcbank.com from your registered email id along with below details for further assistance: 1. Your account or card details 2. Your registered mobile number 3. Complete details of issue 4. Transaction details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

    -Anay
    HDFC Bank Customer Assistance
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      G
      Girishkumar lodhi
      from Mumbai, Maharashtra
      Nov 22, 2017
      Resolved
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      Resolved

      Address: Pune, Maharashtra, 411028

      Can you please explain me why this money dedication from my account ?

      AMB CHRG INCL GST FOR OCT2017-MIR[protected]

      AMB CHRG INCL GST FOR SEP2017-MIR[protected]

      AMB CHRG INCL GST FOR SEP2017-MIR[protected]

      AMB CHRG INCL GST FOR AUG2017-MIR[protected]
      +1 photos
      Jan 8, 2018
      Complaint marked as Resolved 
      Verified Support
      Nov 24, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      we request you to elaborate your exact query, so that we can assist you accordingly. You may write to us at: [protected]@hdfcbank.com and we shall assist you.

      -Manoj
      HDFC Bank Customer Assistance
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        M
        Mukkath
        from Mumbai, Maharashtra
        Nov 21, 2017
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        Website: HDFC securities

        I have a trading account with hdfc securities which was recently opened by me. I received a call from their office asking about activating of sms alert charges and that a representative will visit me shortly to explain the details & charges for the service. I waited for someone to come & explain the details, however, no one came. On the next day, i noticed that a charge of rs 2075.32/- had been debited from my bank account towards sms charges by hdfc securities.

        I have not approved this transaction, nor did anyone explain it to me. I have called & informed hdfc to withdraw this service and to reimburse the amount. I have also written to hdfc securities on this, but have not received any response till date. I would like these charges to be reversed, since i have not approved this.

        Kindly do the needful
        HDFC Securities customer support has been notified about the posted complaint.
        hi,

        you may write to there grievance desk @ [protected]@hdfcsec.com for further assistance.
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          S
          snarkhede
          from Pune, Maharashtra
          Nov 21, 2017
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          Address: Pune, Maharashtra

          Cancellation of one assist membership
          I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 0724 without inform/permission on date:18/11/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs. 1399/-.

          Oneassist relationship number :?
          Name :- sagar narkhede
          Mobile no. :- [protected]
          Credit card number ending :- 0724
          Costomer id : 61105297
          HDFC Bank customer support has been notified about the posted complaint.
          I can't understand that 3rd party cash transaction that amount debited from my account and poor costumer service by hdfc team..another amount also debited for net mobile charges..Kindly Resolve my issue because ur bankers are behaving rude and zero costumer care support..
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            P
            Praveen Naidu Pamoti
            from Hyderabad, Telangana
            Nov 21, 2017
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            Cancellation of one assist membership
            I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 0958 without my concern today on date: 21/11/2017. I got a call today morning. I told them, i am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

            Oneassist relationship number : 3123297
            Name :- praveen naidu pamoti
            Mobile no. :- [protected]
            Credit card number ending :- 0958
            HDFC Bank customer support has been notified about the posted complaint.
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              N
              Nithin Mahadevappa
              from Ernakulam, Kerala
              Nov 21, 2017
              Resolved
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              Resolved

              Address: Bangalore, Karnataka

              I have applied for bharath cashback credit card, however on call confirmation call an executive named priya insisted on getting platinum times card and behaved to rudely. I refused and contacted the customer care.
              There is no response from them till now and i've got a message stating the card will reach me in 3 days. No response from customer care.
              Dec 25, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Nov 24, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              we have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days.The reference number for this interaction is [protected]

              -Manoj
              HDFC Bank Customer Assistance
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                S
                spk1982
                from Harihar, Karnataka
                Nov 21, 2017
                Resolved
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                Resolved

                Address: Dharwad, Karnataka

                I have been charged for priority pass for my credit card for domestic entry of rs 3580.20 & 1790.10 dated 11.10.2017, i was not aware of the charges in domestic entry as i had not received any intimation through mail and nor have received any mail till date. Only after receiving the bill i got to know about the charges for domestic use,, we have been using only hdfc credit cards for all our family members and we are your preferred customer since years. Kindly reverse the charges, as we were not informed about the changes for domestic airports.
                Dec 21, 2017
                Complaint marked as Resolved 
                HDFC bank has refunded the priority pass charges, not GST. They Emailed me from [email protected] They were quite co-operative and they addressed my grievances very promptly.
                HDFC Bank customer support has been notified about the posted complaint.
                Nov 21, 2017
                Updated by spk1982
                The Relationship manager is not co-operating as well.
                Nov 21, 2017
                Updated by spk1982
                The same has happened with my husband who used priority pass in domestic airports a few times in the last 3 months. We are feeling extremely cheated by HDFC bank.
                Verified Support
                Nov 21, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                I request you to share your Card no., charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                -Manoj
                HDFC Bank Customer Assistance
                Nov 22, 2017
                Updated by spk1982
                Dear Manoj,

                As it safe to disclose card details on the internet, I will give the last four digits of the credit card along with charge details and registered contact details to [protected]@hdfcbank.com with ref no as given by you, kindly resolve the matter ASAP.

                Soumya kembhavi
                Nov 22, 2017
                Updated by spk1982
                *Not safe
                My account has been charged with INR 14, 950.71 without my notice

                Narration - DC INTL POS TXN MARKUP+ST[protected]MIR[protected]

                I have not done any transaction. Need my money back immediately.

                Please contact me on [protected]
                Regards,
                My creadit card new Mobile number change
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                  I
                  Ilyashaz
                  Nov 21, 2017
                  Resolved
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                  Resolved

                  Address: Hyderabad, Andhra Pradesh

                  Why i have been charged again and again for no transaction? I haven’t done any transaction internationally but still hdfc bank charge me every time saying international transaction charges. Amount of rs 365.30 is deducted on my account

                  . Dc intl pos txn markup+st[protected]

                  Every time i have to escalate the issue, i am not in india not using my card also. Request to resolve the issue permanently.
                  Dec 25, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 23, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  The debit of Rs. 365.30 pertains to Cross Currency markup and conversion for international POS transaction done on July 27, 2017 at EMIRATES AIRLINE for Rs. 8, 852.40. Please visit the URL below to know the fees and charges applicable to your Debit Card: http://www.hdfcbank.com/assets/pdf/dc-fees.pdf

                  -Manoj
                  HDFC Bank Customer Assistance
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                    M
                    mannupandit
                    from Noida, Uttar Pradesh
                    Nov 21, 2017
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                    Address: 203002

                    Hiii,

                    I am a hdfc bank credit card holder. The bank has auto debited rs. 561+449. From my credit card number ending with 8451 without my concern. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1010 /-

                    Oneassist relationship number : 2591484
                    Name :- mayank kumar sharma
                    Mobile no. :- [protected]
                    Credit card number ending :- 8451
                    HDFC Bank customer support has been notified about the posted complaint.
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                      K
                      kum29112
                      from New Delhi, Delhi
                      Nov 21, 2017
                      Resolved
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                      Resolved

                      Thanks for your response, but can u please clarify about my statement, that i have to pay that money or not and if yes then why? & how can i pay without having full credit card detail?
                      Please also mention what are the attached copy required by bank to close my card and account.
                      Because i have lost my previous card ending with 0479
                      So i cannot send diagonally cut card to u, as required by bank

                      Thanks
                      Dec 22, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 21, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      I request you to share your card no. and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                      -Anay
                      HDFC Bank Customer Assistance
                      Ecs probam chek ecs probam bank my noc not send
                      The HDFC Regalia Credit card claims to provide "extremely low interest charge of just 3.49*% per month." on their website (https://www.hdfcbank.com/personal/credit_card/regalia-card). This borders on fraudulent as this amounts to 42% interest rate per year. Compare this to interest rate of 12 to 14% that banks charge on personal loans.
                      I Have Lost My Original Noc.
                      I trying To Other Issue So what I do?
                      Please Give Me Noc
                      . ... .
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                        S
                        Sumit Patwardhan
                        Nov 21, 2017
                        Resolved
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                        Resolved

                        Address: Pune, Maharashtra, 411038

                        They are calling me everyday since 4 months now. I told them to put my number into dnd and still they are not putting it. Everyday the person tells me he'll put it in dnd and not call me back. But still no luck.
                        I have told them in soft tone, harsh tone but no use. I don't know why can't they just do it. I am getting harassed everyday. This is not harassment then i don't know what is?
                        I am hopeful that my complaint will get addressed asap.
                        Dec 31, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 21, 2017
                        HDFC Bank Customer Care's response
                        Hi Sumit,

                        In case u wish to stop receiving our promotional calls or msgs, u can register your number for DNC here: http://bit.ly/1TNT8UB.

                        -Manoj
                        HDFC Bank Customer Assistance
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                          S
                          Selvakumar Panneerselvam
                          from Hosur, Tamil Nadu
                          Nov 21, 2017
                          Resolved
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                          Resolved

                          Address: 621212

                          Respected Sir,

                          My Name is Selvakumar P, I was worked as Sales Officer in HDFC Bank from[protected] to[protected]. I don't get my Experience certificate till now. My Employee code 128473. Perambalur Branch, Perambalur District, Tamilnadu- 621212. So please provide my Experience certificate.

                          My Email ID: [protected]@gmail.com,
                          Dec 29, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 24, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

                          -Manoj
                          HDFC Bank Customer Assistance
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                            A
                            ash18na
                            from Mumbai, Maharashtra
                            Nov 21, 2017
                            Resolved
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                            Resolved

                            balance deduction

                            Address: Mumbai City, Maharashtra, 400079

                            Yesterday from my account 118 was deducted regarding
                            Stmt chgs net/mbl incl gst 131117-mir[protected]
                            Which i dont know what is it and no proper info was provided no mail no text on my number thn again at night they deducted 42 rs regarding sme my account balanve was 159 but know its minus 17 i dont know whts happening within 24 hrs span bank have deducted my 152 rs and my balnce is minus 17 please inform me about ths as soon...
                            +1 photos
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                            M
                            ManojCR7
                            from Lonavla, Maharashtra
                            Nov 21, 2017
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                            I recently applied for hdfc credit card. It was a lifetime free credit card. They send a link in which we have to confirm the details and submit the for. What they do is, they send the link and call within 10 seconds of sending the link. Upon calling up they say 'please open the link, go to bottom of the page down and press confirm '. They don't let you read the information. But there a option to 'would you like to apply for oneassist membership' which is already set as 'yes', you have to select 'no' to save yourself from getting large sum deducted in the name of this false membership. I have cancelled my credit card. And would never take a credit card from this fraud bank which practices such filthy and cheap tricks. I would suggest others to keep an eye while applying for the same.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear sir/ Madam,

                            Pl send my credit card statement for month of Oct-Nov-17
                            I am abilesh doj july 22 2016 to march 2017
                            I want experience letter and relive letter
                            My emp code =168795
                            Pls send my personal email send soft copy pls relive letter
                            Email [protected]@gmail.com
                            My address
                            No388 5th cross 5th main Jayanagar 1st block
                            Bangalore 560011
                            My Mobile number [protected]
                            Pls accepted this complaint
                            I lost my id its been 1 yr I dint usad my a/c now I need my cust :id please send it on my e-mail a/c no[protected]
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                              V
                              vijjyudinesh
                              Nov 21, 2017
                              Resolved
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                              Resolved

                              Address: 500008
                              Website: hdfc bank

                              I am dinesh reddy with loan account no 32579563 of hdfc bank i have a personal loan of 150000 which i am paying without fail on every month of 4th as every month i have deposited 5200 for loan amount on 3rd of september which should be deducted on 4th of september which did not happen at the same time 5200 was deducted and my account went into -6700 which is total amount of 11850 in a single month and even after that my loan amount shows as unpaid. When i tried to contact branch manager there was no proper response from assistant manager and she wouldn't let me meet general manager. I have no proper information which wasn't provided by bank that holding a salary account need to be closed once we stop working for a firm. Neither bank nor officials failed to provide me this information at the same time how can a bank cut all the fines at single time which is what bank officials said this sounds totally nonsense and my loan amount remaind uncleared
                              Dec 25, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 22, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We have checked our records and found that your EMI against personal loan has been returned due to insufficient funds. Further, there is no payment received on November 03, 2017. Please mail us at [protected]@hdfcbank.com from your registered email id along with your account details contact details, payment details and issue details for further assistance.

                              -Anay
                              HDFC Bank Customer Assistance
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                                P
                                promod sharma
                                from Delhi, Delhi
                                Nov 21, 2017
                                Resolved
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                                Resolved

                                unauthorized credit card charges and unethical behavior

                                Address: New Delhi, Delhi, 110059

                                Myself kavita sharma having hdfc credit card no 54xx-648x-xxxx-3927, i called on 18/06/2017 at customer care to block my card executive say your pending bill is rs: 39999.59, which we have to on 08/06/2017.
                                He say, to block the card, we have to pay amount rs: 40, 826/-.
                                I immediate deposit entire amount on 18/06/2017.
                                After three month, i again contact to customer care to check whether card is blocked or not, than executive...
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                                Dina Bandhu Mitra
                                from Kolkata, West Bengal
                                Nov 21, 2017
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                                I submitted my complain on dt 20th Oct & 24th Oct.17 vide above complaint ID No:-TTU[protected] .It is not solved till today.Pl take necessary action.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  D
                                  DBisen
                                  from Mumbai, Maharashtra
                                  Nov 21, 2017
                                  Resolved
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                                  Resolved

                                  Address: 560100

                                  I applied for fastag from hdfc on 3rd of november. The process required me to download the form, sign it and upload kyc documents along with it. I completed all the formalities on the same day. However, today is 21st november and i have not heard or received any mail from hdfc regarding my fastag. It appears that i have been swindled with my 300 rupees. Nobody picks up the customer care number. I'm now left with no option but to re-apply for fastag. However, it would be good to know as to what happened to my 300 rs and if i will ever get my tag. My application number is hfr008455.
                                  Nov 27, 2017
                                  Complaint marked as Resolved 
                                  One day after posting on this forum, I received three messages from HDFC stating that I have been assigned Fastag, 100 RS is credited to the account and lastly, that account has been activated. After 7 days i.e today, I received Fastag through DTDC courier.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 23, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We request you to contact Mr. Sanjay - [protected] or Mr Ankur - [protected] for further status of your application

                                  -Manoj
                                  HDFC Bank Customer Assistance
                                  Nov 23, 2017
                                  Updated by DBisen
                                  Hello,

                                  I'm not able to see any mail id or phone numbers to contact Mr. Sanjay or Mr Ankur. Can you please mail me the details.Many thanks
                                  Nov 27, 2017
                                  Updated by DBisen
                                  I after posting this complaint I got three messages from HDFC bank stating that Fastag has been issued with customer ID. Post that I got a message stating that my account is recharged with 100 Rs and lastly a message stating that my account is now activated. I received these messages on 22nd November, post that nothing. I have no clue what is next? Will I be receiving Fastag through courier package or I have to go to a branch to collect it etc? Please help.
                                  Nov 27, 2017
                                  Updated by DBisen
                                  Fastag received. The complaint can be closed. Thank you very much for the effort.
                                  Hi Dbisen,

                                  Did you by any chance get courier tracking id after the activation msgs. My application is also at the same stage.

                                  Thanks,
                                  Gokul
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                                    S
                                    Shailesh Sakhare
                                    from Mumbai, Maharashtra
                                    Nov 21, 2017
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka

                                    I have opened hdfc account in my first organization and as i changed the company, hdfc started charging money for non maintaince of minimum account balance. I put 4000rs. And it got deducted. Now, still it is showing i have to pay 7000. Its pathetic. Now, i can not even close my account without paying this fine. I am frustructed because of hdfc bank service. Please help.
                                    Dec 29, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 23, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Please mail us at [protected]@hdfcbank.com from your registered email id along with your account details, issue details and contact details for further assistance.

                                    -Manoj
                                    HDFC Bank Customer Assistance
                                    Verified Support
                                    Nov 28, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We understand that our official Ms. Khushboo Srivastava contacted you and assisted you with your requirement.

                                    -Manoj
                                    HDFC Bank Customer Assistance
                                    Hi Team,

                                    Amount 176/- was deducted from my hdfc bank account without any intimation. Could you please explain what is this "3RD PARTY CASH TXN INC GST 031117-MIR[protected]".

                                    Thanks,
                                    Raja
                                    My name is kasid and I have a salary account with HDFC and they are deducted 1300 above from my account without my permission, I want answers, answer me on [protected]
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