HDFC Bank Complaints & Reviews

Address: A-217, Okhla Phase -1, New Delhi, Delhi, 110020

Hi,

I have made the payment on 14th November and my application number is HFR372398.

Neither i receive the Fast Tag application PDF on my registered email id.
Nor any representative got in touch with me.
And till date i have not received the Fastag and it was committed to be delivered in 7 working days.

I bet if you can contact HDFC Fastag guys as the customer care number given is busy all the time or if luck that not being attended.

Annoyed customer

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I placed an order for two fastags for my two private cars, paid online rs. 1000 on 14/11/2019.

They haven’t supplied tags till date, there is no provision to track online, none answers customer care number ‭[protected]‬

I am unable to contact the concerned for finding the status of delivery. I did not expect such callousness attitude by a company or bank, when they made tag as mandatory at toll plazas, collected money online from netbanking but failed to process such orders

Dec 26, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 25, 2019

HDFC Bank Customer Care's response Dear Customer,

Kindly email us at fastag.[protected]@insolutionsglobal.com and share the following details for the FasTag Team to check further: 1] You mobile number mentioned in your FasTag Application 2] Your vehicle number 3] The date of FasTag Application 4] FasTag Application number

-Nadia
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Cuttack, Cuttack, Odisha

A lady named as soumya from shine.com call me repeatedly and told me about my selection for hdfc bank. Then she told me to give an online exam then i am doing as she told me to do and give her a screenshot of mark. Then she told me that paid 1500 to clear prc of bank and bank will send you joining letter. I don't know what should i do now. Please reply

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 23, 2019

HDFC Bank Customer Care's response Dear Customer,

HDFC Bank doesn't charge applicants any recruitment fee for gaining employment / ask you to deposit any money for giving you job offers; authorize any third party (such as vendors, placement services, recruitment agencies, etc.) to make any employment offers to applicants/candidates and does not collect any fee /registration/recruitment charges etc for referring and placing applicants/candidates with them. If any such entity fraudulently representing HDFC Bank approaches you, please refrain from responding to them and do not pay any fee /charges/payment to them.

-Manoj

HDFC Bank Customer Assistance

Nov 23, 2019

Updated by Pragyan@ Thanks

View replies

P

Pragyan@

from Patna, Bihar

Nov 23, 2019

Thanks

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I have applied fastag from HDFC on 7th Nov, 2019 and the reference number is HRF335509. I have not received the fastag yet and no communication about the same.

There is no email id and the customer care no is always busy, when it gets connected no one answers the call.

There must be a communication from the bank or the fastag.

I have not experienced such online services where we don't have any information.
The details should be shared by the bank.

Nov 23, 2019

Complaint marked as Resolved

Received the fastag just now

HDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 30/4, 21st main road, JC nagar, Kurubarhalli, 560086

Website: HDFC Fastag

Hi, this is manoj from bangalore today morning i registered for hdfc fastag from hdfc link site for i have been charged with rs 500 from my credit card and the refrence number is hfr476334. After registered i got a message the fastag application pdf is sent to your registered email id. I havent received any mail or message yet. Could you please look into it. Even not able to get in touch with customer care guys of hdfc [protected].

Could you please help regarding the issue.

Aug 6, 2021

Complaint marked as Resolved

View replies

HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 23, 2019

Verified Support

Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Manoj
HDFC Bank Customer Assistance

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Ferrum Extreme Engineering pvt ltd, #23/A kiadb industrial area, Bangalore Rural, Karnataka, 562114

I have applied hdfc fastag through online and made payment of 500 inr. The reference number of the application is hfr344310. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

I have been with hdfc for 2 years now (Saving acc, cc, loans, hdfc life) and this is the worst moment with them.
The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.

Dec 24, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 23, 2019

HDFC Bank Customer Care's response Dear Customer,

Your application has been received at our end & you will receive the Tag in 5 working days. The dispatch details of the tag will be shared with you via SMS.

-Anay
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have applied for a hdfc fastag online and made the required payment through my hdfc credit card. My application reference number is hfr451685
I have not received any intimation thereafter on my registered email id as was stated.

There is no response/ line busy on the given helpline number [protected]

Kindly resolve the matter and update at the earliest

Dec 28, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 25, 2019

HDFC Bank Customer Care's response Dear Customer,

Kindly note that your FasTag Application is currently under process. Your tag will be dispatched to your mailing address within 7 working days. We request your patience in the interim.

-Nadia
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560076

Hi myself harish, hdfc fastag online is a big cheat made payment twice for 2 vehicles. First time filled all the details and made the payment of 1000/- through hdfc credit card where money deducted and no mail or acceptance came for the fastag, i called customer care and went to branch also nobody knows anything about fastag. [protected] is not at all working. Second time i made the payment from yesbank debt card where money got deducted of 1000/- and pop up message of mail with application (Fastag application number hfr455757) pdf will be sent to mail but i didnt get anything again called customer care and hdfc fastag toll free number (Which is not working) and branch people also nobody has details. I guess they are big cheat

All these happened on 22/11/2019

The first 1000/- payment made from hdfc credit card should be return to me and the above application status with proper fastag issue

Aug 6, 2021

Complaint marked as Resolved

View replies

HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 23, 2019

Verified Support

Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 560076

Yesterday i tried paying from hdfc cc to purchase fastag from hdfc online money got deducted but page error came and second time i used my yes bank debit card where money got deducted but i did not received any mail from hdfc which they say about pdf and [protected] is not at all working and branch and customer care people has no idea about fastag. Dont know what to do now. For simple fastag i lost 2000/-

View replies

HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 23, 2019

Verified Support

Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I have got the fastag issued from hdfc bank but i do not the customer id and wallet id. As per the procedure mentioned on bank website, i am trying to register it online through rfid number and vehicle number. However, i am unable to do the same. Have been trying the customer care since morning (25 calls) but it is constantly busy. There is no other way to reach them.

Aug 7, 2021

Complaint marked as Resolved

View replies

HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 23, 2019

Verified Support

Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com for better assistance.

-Anay
HDFC Bank Customer Assistance

Reply

adhjindal's [Complaint's author] reply, Nov 24, 2019

Please confirm the e-mail ID again

adhjindal's [Complaint's author] reply, Nov 24, 2019

what does [protected] mean here

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

My fastag application number is hfr348805. An amount of 500 has been deducted on november 9th. It was indicated that an hdfc personnel will get in touch with me in a week'd time but that did not happen. So far there has been communication on when the card will be dispatched to me. The customer care just refuses to work and is constantly engaged. Interestingly i tried calling the number at 1 am (Night) and some one lifts the phone and advises me to call back between 10 am to 5 pm. This is shoddy service. Please refund my 500. I will approach someone else for my fastag.

Regards
Bharath

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 23, 2019

HDFC Bank Customer Care's response Dear Customer,

Your application has been received at our end & you will receive the Tag in 5 working days. The dispatch details of the tag will be shared with you via SMS.

-Manoj
HDFC Bank Customer Assistance

Dec 20, 2019

Updated by bharath79 Hello Sir/Madam,

I have not received my fastag yet. The card has not reached me in person yet. It has been 50 days so far.

The application number: hfr348805

The provided phone number is always engaged and does not work. There is no one to talk to and register the complaint. When will the card be dispatched? This is pathetic and horrible service.

I need help with this...

Regards
Bharath

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: BALITIKURI BAMUNPARA, PO : Balitikuri, PS : Dasnagar, Howrah, West Bengal, 711113

Hi i am ayan kumar shee, hdfc hold my rs 2734 for mirevenue gefu. After call a lot customer service executive didn't giving any positive response.
Account holder: ayan kumar shee
Account number: [protected]
Ifsc: hdfc0000105
Branch: u n brahmachari street
Mmid:9240891
Please solve this matter immediately.

Dec 26, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 25, 2019

HDFC Bank Customer Care's response Dear Customer,

We would like to inform you that there are outstanding charges on your account to be recovered. Hence we request you to maintain a sufficient balance in your savings account or transfer the same so that the charges can be recovered. For further assistance on your outstanding charges, we request you to visit your account branch. Kindly visit the following URL to access information for the complete address details of our Branches: https://cutt.ly/WeBf8kk

-Nadia
HDFC Bank Customer Assistance

View replies

D

diganta dev

from Duliagaon, Assam

Dec 20, 2019

Hi.
I am Diganta deb from Tinsukia Assam and i just have seen in my account that i have charged Rs. -569/- but i have open my 0 balance account for salaried withdraw so i have seen my statement after seen my statement that MiREVENUE hold THOUGHT gefu.
So, please kindly request you to help me out from this matter i don’t want to pay any kind of amount for this purpose.

Regards-Diganta deb
Adds-Tinsukia Assam
Pin-786125
HDFC Brunch Tinsukia

Reply

L

Lakshmi Shree

Apr 29, 2020

Hi i am rajalakshmi, hdfc hold my rs 1092 for mirevenue gefu. After call a lot customer service executive didn't giving any positive response.
Account holder: rajalakshmi
Account number: [protected]
Custom id: 72125427
Branch: Nelson manikam road Chennai
Please solve this matter immediately.

Reply

R

Rohan RB

Aug 8, 2020

Hi my name is rohan valmik balgude my account payment has been hold throh mirevinue
Funds on Hold
Account Number: [protected]
As on Date: 8 Aug 2020
Amount Held By
HDFC Bank (for MiREVENUE HOLD THROUGH GEFU): â‚¹5, 217.30
Please I request you iam in very mild situation please look it please

Reply

Rohan RB's reply, Aug 8, 2020

Customer id 60368578
Rohan valmik balgude

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: Jetpur, Rajkot, Gujarat, 360370

Hi, i applied for two cards; application ref no. Hrf418648 & hrf418938.

Out of which i received email regarding application, sms of customer i'd & wallet i'd for application ref no. Hrf418648.

But i haven't received any email or sms for application ref no. Hrf418938.

I have paid for both applications (500+500), they have credited rs. 200+200 in my first application ref no. Hrf418648.

Pls process my application ref no. Hrf418938 & then debit rs. 200 from hrf418648 & creit that amount in hrf418938.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 23, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com along with your Registered Mobile Number & Email ID, Fastag Reference Number and Vehicle Registration Number or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

Nov 23, 2019

Updated by jineshwar Cell No. [protected], Email: [protected]@rediffmail.com, Fastag HDFC Application Ref No. HRF418938, Vehicle Registration No. GJ03KH0876

View replies

J

jineshwar

from Rajkot, Gujarat

Nov 23, 2019

Cell No. [protected], Email: [protected]@rediffmail.com, Fastag HDFC Application Ref No. HRF418938, Vehicle Registration No. GJ03KH0876

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 122001

There was a fastag (Customer id[protected] issued to me by hdfc and i noticed that a wrong email id was updated and i dropped a mail on 14th oct and also made call to customer care. But after repeated reminder the correct mailing id has yet not updated and there is a 2.5% cashback is also not given for all national toll movements as updated on hdfc fastag site.

The customer care no. Either always be busy or not responding and also never received even a mail acknowledged from hdfc.

View replies

HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 23, 2019

Verified Support

Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

Reply

G

ggngaurav.gupta

Nov 24, 2019

I have already mailed at the same ID and it has been more than one n half month chasing for response.

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Hi i have applied fastag online and i have got a message that its applied successufully and thier representative will get in toich within 7 working days and i will get a pdd xopy od application to my registered mail id but i havent got it tried to reach the customercare no [protected] no response. Pla get this cheked my fastag application ref no is : hfr458806.

Dec 28, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 23, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com for better assistance.

-Amitha
HDFC Bank Cusotmer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: VPO ISrana, Panipat, Haryana, 132107

Hello sir / madam,

I have not received by wallet id for my fastag. Because of this i am not able create fastag account for myself.

I have received my rfid from hdfc and when i try to login, it is asking for wallet id and in hdfc portal it was mentioned that wallet id will be received from the welcome emailer. Unfortunately, i haven't received the welcome emailer as well.
Also i have tried to connect a lot of times via hdfc fastag customer care number [protected].
This number every time found busy and whenever it connected it only rings background music only.

Please help,
Monu jain
[protected]

Nov 23, 2019

Complaint marked as Resolved

My car No. is HR26DT 8457 I have Fastag of your bank. I still did not received any welcome email from you at any of my number or email Id

HDFC Bank customer support has been notified about the posted complaint.

Nov 25, 2019

Updated by memonu Till now no customer support I get.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110078

Hi sir,

My name is sumit bahri. I am using hdfc credit card for over 10years now.
Due to my illness, i had to quit my job and therefore i am not able to pay by bills on time. For last 1 year, i have tried to pay at least the minimum due amount on time as much as possible. However the outstanding dues doesn't seem to reduce.
Therefore i tried to speak to the bank regarding the settlement of the credit card. Everytime i call the bank or someone from the bank calls me, i try to explain them the situation but no one is ready to help or give any satisfactory answer.

Therefore i request you to kindly help regarding the same.

Regards,
Sumit bahri

Dec 26, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 25, 2019

HDFC Bank Customer Care's response Dear Customer,

We request you to contact our Debt manager at[protected] / 66668102. Alternatively, please feel free to write to us at PriorityRedressalRPM.[protected]@hdfcbank.com, we shall assist you.

-Zubin
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560077

Hi,
I have received the fast tag and also i have received the sms with the details for the fast tag. I have entered all the details for the first time log in. It says no record. I tried to call the customer care number [protected] - always it says busy. Is there any email address to send the complaints? Please share. This complaint is logged from north bangalore.

Aug 6, 2021

Complaint marked as Resolved

View replies

HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 23, 2019

Verified Support

Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com for better assistance.

-Manoj

HDFC Bank Customer Assistance

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 560075

H guys,

I have applied for the hdfc fastag in 10th november 2019 and i habe not received any updates by email or sms and also i have not received the fastag. Application reference number: hfr351197

Tried to reach customer care number but the number is always busy. Could you please check and provide the status of it as i need this on urgent basis. Could you please deliver it asap.

Customer care helpline number is not helpful as you guys won't pick the calls

Regards,
Darshan

Dec 28, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 23, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com with your mobile number, date of application, the application number, vehicle no.or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Deepu Francis Kalariparambil House Ezhalloor, Idukki, Kerala, 685605

Hello

I have applied for hdfc fasttag and I have received an email mentioning that HDFC repesentative will get in touch with me soon and I will get the fast tag in 7 working days.

Application reference number is HFR413935. I am yet to get a call a call or an update from you.

I have made a payment of 500 INR also. Is it like this money is lost.

Regards
Deepu Francis
Mobile [protected]

Nov 23, 2019

Updated by Deepu Francis customer care number is always busy and I am nor able to reach.

Please update me any actions pending from my end.

View replies

HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 23, 2019

Verified Support

Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

Reply

Deepu Francis's [Complaint's author] reply, Nov 23, 2019

What is the email I'd ?

HDFC Bank Customer Care

from Mumbai, Maharashtra

Nov 25, 2019

Verified Support

Dear Customer,

Kindly note that your FasTag Application is currently under process. Your tag will be dispatched to your mailing address within 7 working days. We request your patience in the interim.

-Nadia
HDFC Bank Customer Assistance

HDFC Bank Complaints & Reviews

File a complaint to HDFC Bank

HDFC Bank reviews & complaints page 605

fast tag

Post your Comment

hdfc bank fastag reference number hfr370373

Post your Comment

demanding money to providing job

Post your Comment

fastag - not yet received

Post your Comment

rs 500 charged for fastag enrollment form hdfc

Post your Comment

fastag

Post your Comment

no response from hdfc fastag

Post your Comment

hdfc fastag payment gateway is a big cheat

Post your Comment

paid twice one time from hdfc credit card and second time from yes bank debit card

Post your Comment

unable to register in fastag account

Post your Comment

hdfc fastag

Post your Comment

mirevenue hold through gefu

Post your Comment

fastag

Post your Comment

hdfc fastag not responding over mail & customer care

Post your Comment

fastag online application

Post your Comment

fastag service

Post your Comment

credit card settlement, cc ending with 6010

Post your Comment

not able to do first time login

Post your Comment

hdfc fastag not received

Post your Comment

no update on fastag

Post your Comment

Related businesses