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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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K
kunalkmis
from Baragaon, Uttar Pradesh
Apr 14, 2018
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Address: Gonda, Uttar Pradesh, 271307

Sir. City - mankapur, distric - gonda, u.P me hdfc bank ke atm me mera rupeeya fas gaya hai, jo ki atm power supply cut hone se huaa hai .
Sir mera name ajay kumar mishra hai mera pnb ka account hai aur
account no.[protected] aur debit card no. [protected]
hai .
Sir mera 4000/- rupeea fasa hai sir plees rupeea vaapas karwa dijiye.
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    A
    arbasar
    from Mumbai, Maharashtra
    Apr 14, 2018
    Resolved
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    Resolved

    Address: Mumbai City, Maharashtra, 400003

    Reference account number [protected]
    Subject: cheque no. 364183 of rs 5221 returned
    Dear sir,
    With reference to the above subject matter i would like to inform you that i had deposited a cheque of rs. 20, 000.00 on 9th april 2018 and same was reflected as closing balance on 12th april 2018.
    My cheque no. 364183 of rs 5221 returned on 13th april 2018.
    Regarding the same i went to the branch and met one mr. Nikhil walawalkar, he told me to show him that there is a balance in my account and i showed him the balance from my net banking account, then he asked me to show him the deposit slip which i was not carrying with me. Then he told me that the cheque i deposited was non cts hence it will take a week to reflect the same in my account. Below is the details i have got from my statement.

    13 apr 2018 i-w chq return-micr cts-mumbai clear [protected] 13 apr 2018 5, 221.00 20, 791.04
    13 apr 2018 i-w chq return-micr - sbi gic ltd [protected] 13 apr 2018 5, 221.00 15, 570.04
    12 apr 2018 chq dep - micr - 7 - mumbai clearing [protected] 17 apr 2018 20, 000.00 20, 791.04

    The person was very rude in behavior and not at all cooperative. Then he informed me that the balance will be credit by evening in my account. You have such a person in your personal banking who does not know the way to talk and answer logically. It is ashamed to have such person in your bank.
    So now i want to know why the balance was shown as closing balance on the day when my cheque was returned and when the non cts cheques get a week time in clearing why it is still showing the closing balance.
    I think your staff are also not aware of the banking procedures, and are least bothered for the customers.
    I request you to kindly look into the matter and take appropriate action. As my cheque was bounced by no fault of mine it was due to your banks fault.
    I will be forced to take the issue further if not solved at earliest.
    Thanking you,
    Yours truly

    Abdul rab basar
    May 30, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Apr 16, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    Your email has been received vide ref id[protected] and matter is under investigation. Our branch will contact you within 5 working days.

    -Bejoy
    HDFC Bank Customer Assistance
    Apr 24, 2018
    Updated by arbasar
    I have already written to the branch as well, but there is no response from them as well. I think the bank is least bothered about the customers.
    Regards
    ARB
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      S
      Shilpa Puttaswamy
      from Mysore, Karnataka
      Apr 14, 2018
      Resolved
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      Address: Mysore, Karnataka

      My name is shilpa. I'm a hdfc bank customer. Amb charges are debiting from my account without my notice.in the month of march 3 times amb charges are debited - on 12 march 2018 on the same day two times rs 531.00 & 161.74 & on 28 march 2018 rs 369.24 was deducted.in the month of april dated 10th april 2018 - rs 708.00 has been deducted from my account. This is very hectic without any intimation unnecessarily my amount is being debited. So i am requesting you to refund all this amount to my account. If you are not going to refund my amount i have to close this account for sure & i will do compliant against this to rbi or consumer forum. Really fed-up with this bank request you to kindly get it resolved.
      Name : shilpa
      Acoount no : [protected]
      Branch : mysore

      Fyi...
      Balance
      10 apr 2018 amb chrg incl gst for mar2018-mir[protected]mir[protected] 10 apr 2018 708.00
      28 mar 2018 amb chrg incl gst for feb2018-mir[protected] mir[protected] 28 mar 2018 369.24
      12 mar 2018 amb chrg incl gst for jan2018-mir[protected] mir[protected] 12 mar 2018 161.74
      12 mar 2018 amb chrg incl gst for feb2018-mir[protected] mir[protected] 12 mar 2018 531.00.

      Kindly help me out... Please
      May 26, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 25, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      We understand that our branch official Mr. S Ashok has contacted you and addressed your query. For further assistance you may contact him on [protected].

      -Manoj
      HDFC Bank Customer Assistance
      May 01, 2018
      Updated by Shilpa Puttaswamy
      Hello Sir,

      Yes, I have spoke to Mr. S Ashok last 15 days back & he said that the problem will be solved within 3 to 4 days but it's already been 15 days over the problem remain the same. As i spoke to him will maintain the minimum balance after crediting the deducted amount . could you please refund entire amount i..e.. Rs .1769.98. immediately . If you are not refund the amt then i have to take further action.

      Requesting you to help me out ASAP.

      Regards,
      Shilpa
      May 09, 2018
      Updated by Shilpa Puttaswamy
      I have requested HDFC bank to refund the deducted ( AMG charges ) amount .as discussed with Mr.Ashok, he said that he got an approval from the manager and they are going to refund the amount within Wednesday (9/5/2018). but they have not yet refund the amount.

      Again they have debited the AMB Chargers Rs. 531.00 yesterday without intimation . this is really not acceptable . Please refund entire amt including this month deduction . i..e..Rs 1769.98 + 531.00 . .. if you are going to refund the amount then surely I will close my account & do complaint against this with concerned authorities.

      FYI...find the deduction details as below…
      10 apr 2018 amb chrg incl gst for mar2018-mir[protected]mir[protected] apr 2018 708.00
      28 mar 2018 amb chrg incl gst for feb2018-mir[protected] mir[protected] mar 2018 369.24
      12 mar 2018 amb chrg incl gst for jan2018-mir[protected] mir[protected] mar 2018 161.74
      12 mar 2018 amb chrg incl gst for feb2018-mir[protected] mir[protected] mar 2018 531.00. 8 May 2018 AMB CHRG INCL GST FOR APR2018-MIR[protected] MIR[protected] 08 May 2018 531.00

      Please help me out on this ...

      Regards,
      Shilpa
      Jun 11, 2018
      Updated by Shilpa Puttaswamy
      Hi,

      i have not received any updates on this ... nobody is responding to our call from HDFC bank.

      Please let me out on this..

      Regards,
      Shilpa
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        R
        ruchita dhandhia
        from Jaipur, Rajasthan
        Apr 16, 2018
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        Address: Hisar, Haryana

        My self ruchita jain working as an cse in 2010 hdfc bank jindal chowk branch hisar employee code was CR 21708 . Please provide my uan no as soon as possible its urgent for me .i have no complain i just want to know my uan no.so that i can process my pf fund withdrawal process,

        THANKS AND REGARDS
        RUCHITA JAIN
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          N
          nikhi727
          from Hyderabad, Telangana
          Apr 14, 2018
          Resolved
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          Dear hdfc
          This is regards to the failure of services promised, i am a regalia card holder and enrolled for glbal value program after thoroughly reading the terms, conditions and eligibility, heres a link of the same https://www.hdfcbank.com/assets/popuppages/global_value.htm?ver=0.[protected]
          After making international transactions worth over 3 lakhs in a statement cycle, i was denied yatra voucher, saying my card isnt eligible
          Points to note
          This program is available for the following retail credit cards - gold, titanium, platinum plus, signature, world, titanium edge, platinum edge, solitaire, solitaire premium, superia, regalia and infinia.
          The above paragraph is from your terms and conditions, clearly this amounts to cheating
          I hope u take remedial measures or get ready to lose a customer who was loyal&prompt payee for a decade
          Dr p amarender reddy
          May 7, 2018
          Complaint marked as Resolved 
          Hi, though got an email after posting on consumercomplaints, that executive was unable to solve the issue either, as a final measure i have written to the senior management [email protected], who unlike the low rung staff werent complete morons and genuinely took an effort to provide me what i was due for, it did take some time but i got what i needed
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Apr 17, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          we have reviewed your queries and you may look forward to receive a response to your e-mail id within 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

          -Manoj
          HDFC Bank Customer Assistance
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            S
            Sudipto Guha
            from Changanacheri, Kerala
            Apr 14, 2018
            Resolved
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            Resolved

            Website: Netmeds.com

            Hi,
            I made a transaction to netmeds on 31/03/2018 ref no.: 010390 of rs.265 using my debit card and it was csncelled from their end. The refund was not credited back for over weeks and then i got the below after contacting netmeds :
            "please check below details with arn no. For your reference.
            Nms[protected]a : refund details
            Bank id : up2
            Merchant id : netmedsml
            Payment id :[protected]
            Pgi ref. No. : lup[protected]
            Ref. 1 : nms[protected]a_[protected]
            Ref. 2 : na
            Ref. 3 : sudipto
            Activity date : 4/4/2018 12:30
            Activity amount (Rs. Ps) : 265
            Bank status : pending
            Status : cancelled

            We would request you to kindly enquire with your bank with the given arn number."
            Could you please tell me when i will get my refund?
            May 17, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Apr 16, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            You are requested to email us at [protected]@hdfcbank.com and share us your mobile number updated in your account, your 14-digit account number and date and amount of the transaction along with confirmation from Merchant about refund processed so that we can check and assist you with your query. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

            -Bejoy
            HDFC Bank Customer Assistance
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              S
              Sbn Sharma
              from Raxaul, Bihar
              Apr 14, 2018
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              Address: Ranchi, Jharkhand, 834001

              On[protected] rs 2075.62 was charged and on[protected] rs 4718.82 was charged for some services which i do not want. These services have been pushed unethically. While i am not at all aware of the former, the latter has been forced upon me without letting me understand what it is. There was a phone call for verification and without my consent the service charges have been deducted from saving account linked to hdfc trading account. I spoke to the bank's executive (Md iqbal) located in my city on several dates (9th, 10th, 11th & 13th of april) and also contacted customer care on 13th but there was no positive response.

              At another occasion on[protected] deduction of amount rs 177.00 was made which is totally baseless. The bank executives could not explain why this deduction have been made. Since the amount was less i ignored it.

              Though i heard about these malpractices of hdfc bank from my friends i now find that this bank is one of the worst.
              HDFC Securities customer support has been notified about the posted complaint.
              write their customercare desk - [protected]@hdfcsec.com to seek clarification on such debits from your account.
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                C
                complains123
                from Delhi, Delhi
                Apr 14, 2018
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                Address: Jodhpur, Rajasthan

                I applied for a HDFC DIners Club Card through HDFC agent : Kamlesh Tekwani ([protected]). He came to our office to sell credit cards.
                Now I have received a Jetprivilege HDFC Bank Platinum Credit Card which is of no use for me.
                When I contacted the agent about the wrong card received he just said this one is good. This is not a way to address your customers.

                Application No : CC35539604
                Application ref no : [protected]N9

                The wrong card should be taken back & the card for which I originally applied for should be provided.
                HDFC Bank customer support has been notified about the posted complaint.
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                  S
                  Suma Yalamati
                  Apr 14, 2018
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                  Address: Rangareddy, Andhra Pradesh, 500072

                  Hi,
                  You have deducted 708 and 531 rs from my account for march and feb 2018 as amb charges. How can you deduct the money with out providing any info. I’m not understanding what is this amb chrg incl gst for march 2018 & feb 2018. I

                  How can you deduct money for two months? With out informing and will remove my account from hdfc if you dont send me money asap.
                  May 18, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 14, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  I request you to share your account details, registered contact details and the charges details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                  -Bejoy
                  HDFC Bank Customer Assistance
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                    B
                    Babita rijal
                    from Delhi, Delhi
                    Apr 13, 2018
                    Resolved
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                    Resolved

                    amount debited but transaction is failed

                    Address: New Delhi, Delhi, 110049

                    Dear sir /madam
                    Please concern my problem as my transaction failed but the amount was deducted.
                    I contact the jio customer care they told me that they haven't received the payment so unable to issue refund confirmation. Following information have been provided please refer and solve the problem:
                    A) bank transaction id :bv000008um3j
                    B) transaction is failed but amount is debited on[protected] : 20:02:30 of rs. 349...
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                    vcmktg
                    from Bhopal, Madhya Pradesh
                    Apr 13, 2018
                    Resolved
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                    Resolved

                    Address: Raipur, Chhattisgarh, 492004

                    I have to complaint against your two officer mr. Vivek sanyal and vikram thakur.
                    My account was with your bank and i was'n agree to leave your bank i have given complete paper's two times for exceed my limit but they cant give such a positive responce that's why i leave hdfc bank.
                    Thats why i paid a high foreclosure charge.
                    I request to kindly reverse my charge and pls take action against that officer.
                    I have take over my account from s. B. I. To your bank every thing is good in your bank but your officer are not supportable and now i m banking with yes bank.
                    May 28, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 17, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We regret the inconvenience caused. Our team has made a note of your concerns and will contact you soon with an update on your issue within 3 working days on your register email ID.

                    -Bejoy
                    HDFC Bank Customer Assistance
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                      Nitesh Madke
                      from Bengaluru, Karnataka
                      Apr 13, 2018
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                      Address: Pune, Maharashtra

                      Every day i am getting 2 or more than that calls for personal loan from hdfc bank. I have my salary account with you. I have activated dnd as well on my number. I got frustrated because of this calls. Today i got a call from [protected] number. And he is abusing me. I am frustrated because of that.
                      Please do not call me for personal loan and credit card.
                      May 29, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 17, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We checked and wish to confirm that the mobile number [protected] does not belong to HDFC Bank. The registered telemarketers have been allocated 10 digit numbers of "140XXXXXXXX" number series for ease of identification. It is possible that the calls to you are in the nature of cold contacts by freelancers who acquire telecalling databases from other sources. If such contacts result in a business lead, the same could be then passed on to a Bank DSA (Direct Selling Associate) for fulfillment. In such situations, the cause of action lies exclusively with the affected parties who have the right to lodge a formal complaint with TRAI within 03 days of any violation similar to what you have experienced recently. As a corporate entity, our Bank is compliant with all directives, regulations, and laws of the land and we have set in place substantial controls over telemarketing activities. However, it is beyond the scope of our control or authority to identify such freelance agents and bring charges on them. Only the affected parties have the right to take up the matter by lodging a complaint to their telecom service provider so that the matter can be taken up as per the provisions of law.

                      -Bejoy
                      HDFC Bank Customer Assistance
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                        A
                        ataullah siddiqi
                        from Bengaluru, Karnataka
                        Apr 13, 2018
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                        Address: 400705
                        Website: www.oneassist.in

                        Cancellation of One Assist Membership
                        I am a HDFC bank credit card holder . The bank has auto debited Rs. 2000/- from my credit card number ending with 823198 without my concern on date:31/04/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.2000/-
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                          M
                          Manimegalai Santhosh
                          Apr 13, 2018
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                          Address: 600029
                          Website: economictimes.indiatimes.com/wealth/ifsccode/bank-hdfc-bank,state-tamil-nadu,district-chennai,branch

                          Hi,

                          I had my esc bounce this month with hdfc bank, i had sufficient balance on the date of loan recursion. The bank failed to run the ecs.

                          Later my account had insufficient they ran the ecs on 7-11th of april.

                          I had call from one of the executive from hdfc who was very much speaking harassing and vulnerable words. He did not even feel bad to throw words inspit of me saying him to mind his word and i would raise complaint against him.

                          His name is siva
                          From branch: nelson manickam
                          Hdfc
                          Ph:[protected]
                          HDFC Bank customer support has been notified about the posted complaint.
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                            sehmbi71
                            from Basi, Punjab
                            Apr 13, 2018
                            Resolved
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                            Resolved

                            Address: Kapurthala, Punjab, 144626

                            Status
                            Disapproved
                            Remarks
                            A format of the copy of letter sent to you has been attached for your reference. Pls fulfill the requirement and respond to us for processing the application further. Thank you / i always get this type msg plzz help and solve my problem i request to you pzz plzz solve my problem i shall be very thankful for you for my help plzz
                            May 14, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 13, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Please share your Card Application No. with your contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                            Anay,
                            HDFC Customer Service Assistance.
                            I have received hdfc credit card on 1st april 2018 and i visit hdfc atm to generate my pin but it dosn't active till the date .
                            please help me to get pin
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                              Ram Taluri
                              from Bengaluru, Karnataka
                              Apr 13, 2018
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                              Address: 560083

                              For last so many years, I have been charged with amount ranging from 150 to 290 per quarter. I have never opened HDFC mutual fund. This is absolute shame on HDFC to charge me unfairly for so many years. Please ensure to reverse all that amount with interest. Regads Ramakrishna Taluri +[protected]
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                                Belsi
                                from Mumbai, Maharashtra
                                Apr 13, 2018
                                Resolved
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                                Resolved

                                Address: Thane, Maharashtra, 400602

                                Hi, i m mariabelsi marian nadar would like to bring it to your notice that i left my previous organisation in the month of august 2017 my salary account [protected] & customer id 27604542 is still active & converted to saving without any intimation. Pls close the same & it was not used by anyone also stop sending sms related. Regards, maria belsi
                                May 17, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 13, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We regret that we are unable to process the request for account closure received through PhoneBanking, NetBanking, e-mail, scanned or faxed copy for security and authentication purposes. Please submit the account closure form (available on www.hdfcbank.com> Forms Center> Personal Banking) along-with Extended KYC annexure ( available on www.hdfcbank.com> Forms Center > Personal Banking > Extended KYC Annexure ) at any of our nearest Bank branches. In case you are unable to visit the branch, you can send the account closure application to the branch by postal service or courier. Kindly visit the following URL to access information for the complete address details of our Branches: http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-branch

                                -Manoj
                                HDFC Bank Customer Assistance
                                I have submitted my application for fasttag in HDFC bank. My reference number is HFR043218. But after submission till now, i did not get any update from bank.

                                There is no option in the same website to check the status as well.
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                                  S
                                  Shashidhara.Adi
                                  from Delhi, Delhi
                                  Apr 13, 2018
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                                  Address: Bangalore, Karnataka

                                  I am a hdfc bank credit card holder. The bank has auto debited rs. 1799/- from my credit card number ending with 8159 without my concern on date:20/06/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1799/-

                                  Oneassist relationship number : 1080770
                                  Name :- shashidhara a
                                  Mobile no. :- [protected]
                                  Credit card number ending :- 8159
                                  +1 photos
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    J
                                    josekavunkal
                                    from Shimoga, Karnataka
                                    Apr 16, 2018
                                    Resolved
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                                    Resolved

                                    Address: 560029

                                    Every quarter i am charged rs 249 for isa charges.
                                    I never used or aware of opening such an account.

                                    When i opened demat account, without informing me they have opened isa account also. I was not aware of this and they started charging 249 every quarter. You can see several complaint on this online.

                                    This is just loot. Nothing else.
                                    I opened a demat account and closed it multiple times as they lost my
                                    Closing form.

                                    When i closed it they told me that, no charges will be there from now.
                                    Even now they charge me on isa head. Please ask them to revert all the charges so far and close the account. I also asked them show the opening form to verify how this happened.
                                    May 31, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 16, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Your email has been received vide ref id[protected]. Our team will respond to you in 4 working post investigation is completed.

                                    Anay,
                                    HDFC Customer Service Assistance.
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                                      arvindpawar17
                                      from Rohtak, Haryana
                                      Apr 13, 2018
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                                      Address: Karnal, Haryana, 132001
                                      Website: Hdfc

                                      I am not able to recharge my fastag when i trying to recharge "ammount limit exceed" pop on screen. I am talking with customer care and they suggest me for email (Scan copies of aadhar card, rc and pan card). I do same on (9-4-18) but till date situation is same and customer care number is busy when i try to call from last two days. This is very disgusting.
                                      Apr 14, 2018
                                      Updated by arvindpawar17
                                      I'm submitting my documents on (9-4-18) through email for kyc. But till date no solution. Fastag still not Recharge. I'm purchase Fastag for convenience but now it's hedeche.
                                      Dear Customer,

                                      Please email your query to hdfc.[protected]@sahaj.co.in or reach Fastag team directly at [protected] & [protected] for best assistance

                                      -Bejoy
                                      HDFC Bank Customer Assistance
                                      Same issue for me. Sent email to the customer care. I will wait and see if nothing happens from your side. I will file a complaint. I called the customer care for 100 times daily. without working i am taking this as my work daily and doing the same. What a service from HDFC.
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