HDFC Bank Complaints & Reviews

I am writting this mail behalf of kamaljeet kaur policy numner15895656
Kamaljeet kaur is uneducated and she can not read and write english language. So your employee sonia kapoor she misleding to kamaljeet kaur about this policy. We already complaint against her the bank is not taking any action against her, i requested to you take action against her and solve her problum
Regards
Simandeep singh
Kamaljeet kaur
125 phase 11 mohali
[protected], [protected]

Hi,
My name is shankar shihi resident of delhi. I had an hdfc salary account opened from the organisation i was working for in summer 2017. Bank account details are a/c no. [protected] cust id no. 73138299, branch - dlf gurgaon, haryana.

I have not had any transaction since july 2017 as i had left the organisation. The account balance is (-2750 inr). I started getting emails and phone calls regarding this negetive balance and would like to get the account closed. I have heard that the bank has the authority to waive upto 5000 inr and get the account closed.

If this message is really going to hdfc customer service department, i request you to kindly waive off this negetive balance so that the account can be closed as soon as possible. I am not in a position financially to pay this amount. I recently got a job and has lots of dues to pay off.

Once again my most humble request to you to kindly waive this negetive balance of (-2750 inr) as quick as possible.

On 18/04/2018, i went to my hdfc branch in marol, mumbai for getting certain bank balance statements. Now, i am an imperia customer, and that comes with a certain expectation that the service would be great.

After speaking to my account manager named rohit vishwakarma, i was told there was this woman called nazneen chawda who was supposed to print and sign off on the papers which would take barely 15 minutes. She was busy with some aadhaar card related work and told us to wait for an hour. After i complained to my manager, he told us to wait for 15 minutes. Now, i was being bounced from one placed to another for the first 45 minutes. I went to speak to nazneen and she said it would take another 15 mins. I said i was not leaving the place without taking her to get my work done, where she arrogantly shouted at me blabbering about how she was basically 'obliging' me by doing my work and that she openly told me to wait or go to a nationalised bank if i wanted things to go faster. She said she doesn't care if i am an imperia customer. Basically she doesn't understand how to prioritize her work and how to treat a customer. This was all done in a very harsh tone. I went to a higher-up and complained and despite being called by her superior, she came and did our work at her own sweet time. She claimed that the papers were already ready, but we saw her finding our records and doing all the work at that moment, so she basically lied to our faces. Then the great madam went for lunch, making us wait for another half hour after which she sluggishly did our job, giving all sorts of reasons, like the printer went wrong. The account manager in the meantime is trying to sweet talk us while again reminding how they were 'obliging' us. They always come begging for business but have no intention for providing good service. It took us 2.5 hours to get the entire thing done. Hdfc's marol branch is a horrible place. We weren't asked for water till 2 hrs. No good, proper seating and it's so crammed. Please prevent going here.

I have got a call from this no. [protected] representing herself as hdfc banker of credit card. Telling me to apply credit card which is free of cost on 1/2/2018. After which i do the same by applying through web-form. And before reaching my credit card to the addresed they have deducted of 598.39 on 9/3/2018 and on 448.17 on 6/4/2018 from my main a/c. Which is without my knowledge. Later i had given a complain to branch by then came to know that i had one assist plan. So, i had tried to deactivate my credit card and one assist plan by branch but they given me to call helpline line no. Which is not satisfied at all and am trying almost week to deactivate but in vain. My sincere request to the concern authority to kindly deactivate the aforesaid. Sincerly abinash momin

This is a very serious issue i am facing as after so many requests still not getting cheque book of my hdfc account. Please look into this matter. I had applied two or even three weeks before and at that time i was told that i will get cheque within three days but still i am waiting for the same. I need this cheque book for an emergency purpose very soon and this kind of delay making me morality down of your customer service....

My account has been debited twice with rs.117 for "amb chrg incl gst" on 10 apr 2018 without any prior intimation or alert.

Amb chrg incl gst for feb2018-mir[protected]

Amb chrg incl gst for mar2018-mir[protected]

Its been more than ten years i have been using hdfc account and i was maintaining the min balance till now, only last 2 months i could not.

Even i did not get any information or communication on maintaining min balance or before they deduct the money for amb charges.

Kindly process the refund for both these debit transactions, as i will maintaining the min balance.

I am a salary account holder of your bank as well as a credit card holder.
Unfortunately in the year of 2016 dec. I lost my credit card and i immediately
Call the customer care and hotlisted my card and they the person promised me that bank issue the new credit card and it will reached by you within 10 working days however there was some amount due on that particular card which i made the payment on 06/06/2017 amount 39 thounsand... After make the payment i called up to the cc dept. And infrom them regarding my payment and they promise me about my new card... But surprisingly till date there is no card received by me till the date.. I have applied for a personal loan in ur bank few days back and bank declined to provide me the the loan due to that credit card and they are in from me there is a overdue on ur credit card for that reason we are unable to provide you the loan...

Please resovle this issue and send me a noc regarding that credit card either i will go for a banking ombudsman.. For further clarification... After so many times customer care excutive promised me to provide the noc but they are failed to provide that...

Hi team,

The bank has charged me rs 885 for depository charges on demat account which isn't used by me ever. I emailed on 14th april 2018, and received an acknowledgement email with the reference nos - 'hbl=[protected]'.

Also it stated that one of your customer executive will contact within 2 working days.

Today is wednesday and i am still waiting for your resolution.

I want to close the demat account and want my refund asap.

Please take care of your customers.

I have applied for hdfc credit card application no. (Cc[protected] i have gone through all the verification. Their executive has visited to my home and office.. But today wen i saw the status it show my application has disapproved... I want to know what the exact reason application has disapproved for. I have submitted every required document and my application which i've submitted is fulfil... Then why the hell hdfc banking has disapproved my application. I need to know the reason or else i will approach consumer court

Sir, i have transfer 2200$ in east west bank manila philippines dated 4april but yet not created in my son's account. L am complaining regularly since 7th april to your employees but nothing is outcome. Please do needful emidietly because my son have no money since feb. And he is in depression and we also. Today my son told me that his bank refunded on 16/4/18 but yet not credited in my account. This is due to mistake in name of beneficiary hope for event solutions. My account no. Is [protected]

I have been with your bank since the starting of my career and have my salary account with this bank since then.. Your bank provided me the credit card which was not at all asked by me.. Everytime i have been to your credit card customer service it's amazingly poor.. None of your executives are courteous.. I had to pay the minimum due balance for which your executive was calling regardless of asking if i am free or not.. I have been into this business and i can tell you thats not how customers are supposed to be dealt.. More over she threatened me that she will be sending ppl to my place to collect the money.. May be her name was sakshi.. Over that she said that i shouldn't have used credit card if i don't have the money to pay it back.. If i capability to pay your exaggerated interest then i definitely have the capability to pay the entire amount. And now i will be closing my account with you people because this is something not acceptable.. Your employees don't know how to talk and behave and be professional.. If any action not taken i'll definitely close the account and will take some legal action because you employee has harassed be mentally. I will be posting it everywhere because hdfc sucks.

Hi,

I doesn't have any account with hdfc, still receiving almost 5 to 10 calls a day regarding the pre approved loan. Request you to delete my credentials from your database.

Also pls note, i am not interested in any of your promotional things, nor i doesn't have any intention in opening / availing any of your service in my entire remaining life.

Pls unsubscribe my mobile no [protected].

Regards,
Ashok

R/sir
I, ranjeev kumar beboria is having a saving a/c [protected] at ur leela bhawan br. Patiala. I have opened two minor a/cs (At ur bhadson rd. Br. Patiala) for the purpose of rds (A/c [protected], ankur) & (A/c [protected]) for rs.5000/- each. I was told that the reqd. Amt. Will be transferred from my saving a/c to their saving a/c & then transferred to their rds, for which all the reqd. Formalities were completed (With ur bank employee mr manmeet singh posted at bhadson rd. Br. Patiala mob. [protected]). But due to wrong data feed by the concerned employee the si were fixed rs. 1000/- instead of rs. 5000/- each for the transfer of amount. Mini. Bal. Penality was deducted from the concerned saving a/cs. I contacted the same person in the bank in writing the whole story. But mr manmeet singh requested me not to lodge complaint and he himself write a request from my side to waive off the penality and si date was changed by mr manmeet singh and a form for the same was filled from me by him. After 2-3 months (On 14/2/181) refund of rs. 600/- (For ankur a/c) was received instead of rs. 708/- for which mr manneet singh told that gst imposed was not refundable. But for the ishan a/c till date no refund is received even contacting the same person again and again. Now again the minimum balance penality for feb.-18 & march-18 (Rs.177/- each) is deducted from the ishan a/c. When i have filled the form for the change of date for si then also ur same employee has not made the correction as was desired. I have charged total rs. 708+885+354=1947/- and a refund of rs. 600/- is received.
U are requested to refund the whole amount as the same is due to the negligence o[censored]r employee (Mr manmeet singh), otherwise i will have no other option except to close my rds and saving accounts from ur bank.

Er ranjeev kumar beboria
M-[protected]
E-mail - [protected]@gmail.com

I received a call on 30 march 2018 from a alisha claiming to be from hdfc bank (Mobile [protected]) and explained about credit card offers. She provided me with the email id [protected]@gmail.com and requested me to send my documents through email. She said she is falling short of her monthly sales target and she needs one more credit card to be sold. So i did and forwarded my documents to her on 4th april 2018. I did not receive any confirmation email from the bank after this.

I followed up on 16th april 2018 inquiring my credit card application status and she responded saying "its in process".

On 18th april 2018, another executive from hdfc called and explained about the offers for which i told that i had already applied and that's when the executive that i should have got confirmation email or reference number.

This new executive said that i have sent it to a wrong person who may not be bank executive. Please ensure that

I have salaried account in hdfc infocity gandhinagar branch.

I have applied for personal loan also submitted all documents and gone through all process but still there is no respond and status update from branch. Whenever i asked branch about these they replied is like they don't care about customer before few days i have visited for request new check book inquiry that time also this type o[censored]nprofessional reply by one of your employee.

After getting frustrated from this much o[censored]nprofessional behavior i have decided to transfer my account in another bank and when i asked bank they were like u have to meet manager and all my process is pending due to their approval please do needful and help me to get out from your branch i can't bear that type of behavior from your employees
My customer id[protected]

I have also reported this situation in our company site complaint form.

I'm not recieving any otp from hdfc bank from past 3 months
And i have raise concerned many time regarding this to the bank but no help from their side.
Everytime when i call customer care they say we need few more days /
Seven day but those day are not at all ending.
I'm fed up with their service.
Here is a complaint no.- mumc[protected] which i raised.
They simply closed this complain without confirming me that my issue resolved or not.
I have drop email to grievance. [protected]@hdfcbank.com and also
On [protected]@hdfcbank.com
As i'm a prime customers of hdfc personal banker suggested me to drop mail then they will resolved it but no one took it seriously no proper response from them.
I'm holding bank account, debit card, net banking, credit card and personal loan from hdfc.
They have assign personal banker to me she always call me regarding taking loans and other insaurance, cc offers i told her my issue for the first time she told me try register the same mobile no. From atm again. I did nothing worked.
2nd time she said will talk to her manager personally and get it resolved.
But nothing happen.
3rd time when i called she told they will arrange a call from a technical guys from mumbai. But they haven't done that and now she is not picking my call only.

I want this otp issue to get fix as soon as possible as i'm unable to do any third party transaction. This is my salary account i need to pay many things bill online and i'm struggling for that.
If they can't solve the issue then i'll look to close everything from hdfc bank i. E. Account, debit/credit cards, pl etc.

I have applied for fastag card and i have uploaded all the required information and till now no response my track id is hr[protected], if not intersted inform pls i will contact another vendor, this is second time i am uploading and the local branch people doesn't know anything and ur customer service number no response. Sorry ur saying ur the boss in banking service! Really

Regarding abovesaid querry, i want to say my wife allready gone with 3 surgical prior to this pregnanancy.
My wife operation was done in the year 2010, for no more child further. As we have one son and one daughter.
But after 8 years again my wife is pregnant. Now preganancy is for approx 8 week,
I want to miscarriage the child because this time if we go for child, may be it is threatening for her life.
Doctor advised us to miscarriage the same and again she will go for same operation which was done in the year 2010.
If you want to inspect this case pl call and come to hospital.
My mobile number is [protected].

I request you to reimburse my expense, as case is genuine.

I hope for the best.

One assist membership
I am using hdfc bank account. The bank has auto debited rs. 1899/- i am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-. There was no intimation about the same. Kindly call on [protected] or [protected]. The amount was debited on 17/04/2018

Name :- rohit gahlod

I did not receive any prior intimation from the one assist regarding the renewal and the money was auto debited. I want to cancel my membership. I have already contacted oneassist and there has been the same response of changing my plan and no confirmation about cancellation and complete refund of my money.
My relationship number-876528
Sweta singh