HDFC Bank Complaints & Reviews

I have purchased hdfc fastag on march 21, 2018 and received rfid on april 5. However when i wanted to login and check my account i realized that all the information was not shared. The fastag team has not shared my walled id and customer id till date. I tried to shared to call their toll-free no which is always busy, tried to reach sahaj.co.in office in nodia but they are not answering the phone.

Being a classic customer of hdfc i am very uphappy with the way the fastag team working. This would be my last attempt to see if hdfc can help me in this regard otherwise may have to reconsider my continuation of association with hdfc bank

Sir/Madam,
I have 2 issues.One is regarding fake mobile bill which is explained
at pt.no.2 below.

1) Regarding the other issue i.e membership charges, on 15.03.2018 I have received a statement in which 1st year member ship is also charged although It was given by agent of HDFC Credit card deptt Sh.Raunak(Mob no.[protected]) with the condition that its a life time free card for ONGC employees.When I spoke to Sh.Modiani after receiving the statement with mebership charges, he told me for ONGC employees its a life time free card.

2)Fake mobile bill: I have received a statement dt.15.1.2018 received today which shows a total due of Rs.433 from me.Regarding fake bill I have reported through email dt.16.12.2017. I spoke to hdfc customer care also and they assured me that I dont need to pay the earlier due of Rs.319.48 as it was not my mobile no.But today again I received the due statement which is now Rs.433.34.I dont understand in one side caustomer care tells me that I need not to pay on the other side statement shows I need to pay.I wrote email dt.16.12.2017 which is mentioned below:

"I have been charged Rs.319.48 as charges for mobile no.[protected] Cellular of Idea and the payment due date is 04.01.2018.Its a wrong mobile no.I dont have any such mobile no.I have got this HDFC credit card 1 month back when HDFC authorised person Sh.Raunak Modiani(Mob no.[protected]) of Ahmedabad pushed this credit card on 12.10.17 in my office promising many facilities like 10% discount in air domestic tkt, Domestic Lounge usage facility in Airport and many more.Since beginning I am getting fictitious sms and ultimately I got this statement to pay Rs.319.48 by 4.1.18.
Although I was reluctant to take credit card from my previous bad experience but the above agent gave lots of fake promises and hard pressed me to take this credit card.As I expected I am facing the same fake bills once again.
So I request HDFC credit card section to block my credit card no.55..6500...9..38 immediately and cancel my credit card before any more fake transactions take place.I also spoke to your customer care helpline no.[protected] on 16.12.2017 at 11.40 hrs to block the card and cancel the card immediately".

I therefore request HDFC once again to enquire about the fake bill and cancel the bill raised on me immediately.Its a meager amount to pay.My card is already blocked be me.This is a fake bill.If such fake bills are generated continuously which becomes unnecessary worry for card holder, then nobody would be interested for a hdfc credit card. HDFC should think this issue before sending me fake bill in each month which may force me to take up the matter to some other authority.Also cancel the mebership charges as its a lifetime free membership card for ONGC employees as promised during issue of the card.
Regards,

B N DAS
[protected]

Im using hdfc credit card for past 1 yr. On last oct'17 i received a call frm hdfc executive & he offer a plan regarding cc upgrade (Card limit increase & rewards points can be converted in money by 2x) & newcard ll delivered within 2 months. HDFC executive, told me that if i want above 2 offers, i have to take a medical policy. So on HDFC executives assurance i taken a policy & im paid for that. Card limit only increased. But 1 Offer not given to me. ( 2X reward conversion). But i'm not receivednew card in jan'18 i call to customer care & asked about it, they answered that card has been returned to hdfc due to wrong address. But i didn't received any call frm delivery person during that time.
After that i have contacted regional manager regarding this issue. He answered me with in 2 days card ll be dispatch to me.
After that there is no response from hdfc rm. I tried to contact many times. But not able to reach...

Dear sir,
I want to complaint for hdfc bank employee mr. Chandrapal songara. Who called me yesterday with the telephone no.[protected]. For deposite credit card payment & misbehave with me constantly. I am old customer of hdfc bank & can`t accept this type of behavior. So i am going to close all my account with hdfc bank.

Thanks & regards
Sk rai
[protected]

Hi,
As am account holder with hdfc i have a personal loan and monthly emi is 6836 everymonth am paying the loan on time, my loan i'd is 462 512 44,, so due to bank issue am getting charged twice 704 rs for late payment fee,,, one was on november and hdfc informed they will credit that late payment fee but till i dint rcvd and other late payment fee charged on april due to hdfc issue and also in mail they stated they will waive off and later tell they will not... And also loan executive speaks in as local rowdies way by calling us, as they had given amnt from there pocket... As am genuine customer am paying on time,,, even i can become like cheating customer to them as this is unsecured loan so i can change my number and address too to avoid paying emi... But am not doing that... But this # hdfc people keeping there system issues and charging me late payment fee stating check bounce... As i know i don have mistake on time i have payment... So pls verify and taken action on this... Bank people can't find out biggest cheaters like vijay mallaya,, and blaming us for there bank issues...

Dear hdfc team,
I have applied for hdfc credit card. I submitted all supportive documents and verification also done from your side. After a week i got a status disapproved. Then i posted a complaint about this status. Later on i was asked to submit rca residence declaration form. That form also i have submitted after this update. Now i still don't get any intimation from your side. Kindly help me with this.
My application reference number is [protected]s4

I have add money (Rs 3000) in mt paytm wallet through credit card and they have return money to bank which is debited from my creditt card. I also received sms that - "ur transaction on hdfc bank credit card ending 0565 for rs. 3000.00 has been credited/reversed by paytmwal1210203 on[protected]:13:12:09". But till now i didn't received in my bank account.

I am a HDFC bank credit card holder . The bank has auto debited the amount from my credit card number ending with 6434. without my concern on date:17/04/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount.

Hi,

This is raja singh. Email-raja. [protected]@gmail.com, contact-+[protected].

I have taken a loan amount of 10 laks last month (Loan account number:[protected]. As discussed with the loan processor processing fee will be 0, emi payable will be from month of may with no charges and there is no any hidden charges. Loan amount got tranferred with a deduction of rs16, 300. I discussed with contact person (Priya-+[protected], she told it will be refunded in some day. It is about to complete 1 month, now she has left responding my calls. I called hdfc customer care, i got info, sales manager for this approval is ganapati - [protected] from hdfc. I tried calling multiple times. He didn't pick the call. Even i sent him message no response. Please help me in refunding my amount which was not discussed for loan. Even i got an email for my approval, i clearly replied, process the loan only if it satisfy the promises they had done before loan to process.

I have applied hdfc fastag through online and made payment of 300 inr (200 for security amount & 100 as the top up amount). The reference number of the application is hfr047004. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

I have been with hdfc for 6 years now (Saving acc, cc, loans, hdfc life) and this is the worst moment with them.

The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status

Hi team,

It’s been almost one month no response from payzapp team either through calls or email.

Still my kyc not yet updated. My funds stuck in payzapp wallet and because of which i am unable to transfer my funds to my bank accounts and now i have asked from bank to bounce fee of 700rs which is unfare.

I need wave-off for this, please support me.

Customer id[protected]
Mobile number - [protected]

Two weeks back i got call that i am eligible for hdfc credit card and i applied and verification is done and didnt get any call from hdfc, and i got messaged we have completed all your process and trck your card after 2 days, after 2 days i tracked and it says card has disapproved. I dont know why it has disapproved they did verification at residence and they came to office address and did verification i want to know the reseon why card has disapproved
My refe. No. [protected]s3
My no.[protected]

I am writting this mail behalf of kamaljeet kaur policy numner15895656
Kamaljeet kaur is uneducated and she can not read and write english language. So your employee sonia kapoor she misleding to kamaljeet kaur about this policy. We already complaint against her the bank is not taking any action against her, i requested to you take action against her and solve her problum
Regards
Simandeep singh
Kamaljeet kaur
125 phase 11 mohali
[protected], [protected]

Hi,
My name is shankar shihi resident of delhi. I had an hdfc salary account opened from the organisation i was working for in summer 2017. Bank account details are a/c no. [protected] cust id no. 73138299, branch - dlf gurgaon, haryana.

I have not had any transaction since july 2017 as i had left the organisation. The account balance is (-2750 inr). I started getting emails and phone calls regarding this negetive...

On 18/04/2018, i went to my hdfc branch in marol, mumbai for getting certain bank balance statements. Now, i am an imperia customer, and that comes with a certain expectation that the service would be great.

After speaking to my account manager named rohit vishwakarma, i was told there was this woman called nazneen chawda who was supposed to print and sign off on the papers which would take barely 15 minutes. She was busy with some aadhaar card related work and told us to wait for an hour. After i complained to my manager, he told us to wait for 15 minutes. Now, i was being bounced from one placed to another for the first 45 minutes. I went to speak to nazneen and she said it would take another 15 mins. I said i was not leaving the place without taking her to get my work done, where she arrogantly shouted at me blabbering about how she was basically 'obliging' me by doing my work and that she openly told me to wait or go to a nationalised bank if i wanted things to go faster. She said she doesn't care if i am an imperia customer. Basically she doesn't understand how to prioritize her work and how to treat a customer. This was all done in a very harsh tone. I went to a higher-up and complained and despite being called by her superior, she came and did our work at her own sweet time. She claimed that the papers were already ready, but we saw her finding our records and doing all the work at that moment, so she basically lied to our faces. Then the great madam went for lunch, making us wait for another half hour after which she sluggishly did our job, giving all sorts of reasons, like the printer went wrong. The account manager in the meantime is trying to sweet talk us while again reminding how they were 'obliging' us. They always come begging for business but have no intention for providing good service. It took us 2.5 hours to get the entire thing done. Hdfc's marol branch is a horrible place. We weren't asked for water till 2 hrs. No good, proper seating and it's so crammed. Please prevent going here.

I have got a call from this no. [protected] representing herself as hdfc banker of credit card. Telling me to apply credit card which is free of cost on 1/2/2018. After which i do the same by applying through web-form. And before reaching my credit card to the addresed they have deducted of 598.39 on 9/3/2018 and on 448.17 on 6/4/2018 from my main a/c. Which is without my knowledge. Later i had given a complain to branch by then came to know that i had one assist plan. So, i had tried to deactivate my credit card and one assist plan by branch but they given me to call helpline line no. Which is not satisfied at all and am trying almost week to deactivate but in vain. My sincere request to the concern authority to kindly deactivate the aforesaid. Sincerly abinash momin

This is a very serious issue i am facing as after so many requests still not getting cheque book of my hdfc account. Please look into this matter. I had applied two or even three weeks before and at that time i was told that i will get cheque within three days but still i am waiting for the same. I need this cheque book for an emergency purpose very soon and this kind of delay making me morality down of your customer service....

My account has been debited twice with rs.117 for "amb chrg incl gst" on 10 apr 2018 without any prior intimation or alert.

Amb chrg incl gst for feb2018-mir[protected]

Amb chrg incl gst for mar2018-mir[protected]

Its been more than ten years i have been using hdfc account and i was maintaining the min balance till now, only last 2 months i could not.

Even i did not get any information or communication on maintaining min balance or before they deduct the money for amb charges.

Kindly process the refund for both these debit transactions, as i will maintaining the min balance.

I am a salary account holder of your bank as well as a credit card holder.
Unfortunately in the year of 2016 dec. I lost my credit card and i immediately
Call the customer care and hotlisted my card and they the person promised me that bank issue the new credit card and it will reached by you within 10 working days however there was some amount due on that particular card which i made the payment on 06/06/2017 amount 39 thounsand... After make the payment i called up to the cc dept. And infrom them regarding my payment and they promise me about my new card... But surprisingly till date there is no card received by me till the date.. I have applied for a personal loan in ur bank few days back and bank declined to provide me the the loan due to that credit card and they are in from me there is a overdue on ur credit card for that reason we are unable to provide you the loan...

Please resovle this issue and send me a noc regarding that credit card either i will go for a banking ombudsman.. For further clarification... After so many times customer care excutive promised me to provide the noc but they are failed to provide that...

Hi team,

The bank has charged me rs 885 for depository charges on demat account which isn't used by me ever. I emailed on 14th april 2018, and received an acknowledgement email with the reference nos - 'hbl=[protected]'.

Also it stated that one of your customer executive will contact within 2 working days.

Today is wednesday and i am still waiting for your resolution.

I want to close the demat account and want my refund asap.

Please take care of your customers.