ICICI Bank Complaints & Reviews

Without an acknowledgment and taking my permission. I have been charged for the service which I never requested/opted for on 29/05/2019 mm annual fees - 354.00/- rupees have been deducted for my money service.
Please reimburse the respective amount asap. I am called their customer care from my registered number but they are not taking my complaint.

I request to take action and reverse the amount asap.

Thanks,
Venkatesh Pandit
AC no:[protected]

Without an acknowledgement i have been charged for the service which i never requested/opted for.
29/05/2019bil/[protected]/mm annual fee
354.00/- rupees have been deducted for my money service.
Please reimburse the respective amount asap. However, made a compliant on their website, yet to get response.

But look at the way, how common men's money being sucked by these blood suckers. Shameful act.

Regards,
Vanitha

I am ankur and 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till apr -19) on 29-may-2019. I have never used my demat account till now.

They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

I need justice and return my money back immediately. My account number is[protected].

When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected] and email id [protected]@gmail.com

Hi team,

This email is regarding the online fraud which happened with me on 05 march 2019.

It was around 6 in the morning when i got a message which says that rs. 14087.84 has been debitted from account.

I was surprised as the transaction was not done by me and immediately i raised the complaint by calling on the dispute number mentioned in the message.

I visited the bank as well and the complaint was lodged successfully. I was assured that the amount will be credited to my account and a shadow amount of the same value started reflecting in my account.

After taking follow ups with the bank and writing multiple emails, my claim got denied on 16 may mentioning that the transaction was successful from merchant end and due to this they are unable to credit the amount.

I received a call from the bank on the same day and i asked them why the amount was debited without an otp. Since this was an electronic transaction i should have received an otp to authorise the payment. But this was not in my case and they too didn't have answer for this.

I was told to raise the complaint to rbi which i have already done on 21 may. I have also filed an fir for the same and the copy of this is attached along with this email.

It has been more than two months and i did not receive my amount back. I request you to take the matter on a priority basis and get the amount credited to my account at earliest.

Also, the bank manager told me that they can't do anything and cannot provide any proof why the amount has been debited so i need to raise complaint to banking ombudsman but its been 2 weeks, i haven't received any response from there.

Hi team would like to inform you that since from last few moths i am using a credit card of icic bank card no-[protected] as a name of prashant chaudhary evertime they have charged me for overlimit charges and then after wastin lot of time over call thaey waved it off and same goes with this time unnecessary thay have again charged me for 616 rs even there is a available credit limit on my card around rs 50 i am really frustated of it kindly help me out.

I am an icici bank customer. Today 29-05-19 ecsrtnchg charged 413 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is sanjay. [protected]@gmail.com
Mobile - [protected]

Thanks & regards,
Sanjay

Name: deepak kumar m
Account no:[protected]
Branch : sanjay nagar
Ifsc code: icic0002336

Refund reference #[protected]

Hi guys... I ordered one product from Myntra through UPI payment method worth Rs:312 and I returned that product. Myntra refunded the amount but the amount is not reflected in my account it's been 7 days. Myntra given refund reference no: 74332749136913502062000. Please help me with this

Hi team,

I have lost my icici meal card. How do i block it through sms or email.

I'm still receiving sms/otp for the given number.

I don't remember the 12 digit card number.

Please help me block the card without know the card number or blocking the meal card through sms and also get a new one.

Revert back as soon as possible.

Thanks,
Anusha

Amount was deducted from my account. And this was happened at month end. The reason mentioned for deduction debit card fee.. I need to refund this amount and make sure it should not happen again..
It's been very horrible situation for after deduction in my account balance is 29 rupees
What can do further for the month
And when i searched these related issues
I have noticed that they automated deductions. Whose stupid idea and approval is this. Thuu. These kind of auto deductions at month end and middle of the month, do you know how it will make people suffer for the entire month..

I made a payment of Rs. 8532 via UPI to Sahara Star Hotel (Mumbai)

The amount was debited from my account. I received the transaction SMS and the online transaction record on iMobile app.

After speaking with them, they have confirmed that they have not received the amounteven though the transaction is shown as successful from my side in the bank's system.

My mother has a demat account in icici bank, when she checked the bank transactions she found that there is one debit transaction 'dmc/in30290 — inr 826/-' on 28/5/19. When the demat account was created, there was no mention about dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also she did not get any message alert in the mobile which is registered to the account. This is completely unacceptable and please refund the amount.

I have use my cbi atm card in the icici atm machine. My money was deducted from bank account but I didn't received cash.
It's been more than 24hr I am not getting my refund amount.
Atm machine details--SACWC766 at RAM villa mumbai MHIN on date 26/5/19 @10.31pm.

From two days I am trying to contact icici bank customer service number but not getting connected.
Please help me out from this.

I'm holding an account with the icici bank and i submitted my passport and pan card as a proof. There was a spelling mistake in my father's name which is already corrected in my passport and then i corrected in all the docs.
During opening an account i mentioned to go as per passport. Since then i was submitting the requests to correct it - with one or the other reason they didn't do it.
Recently i again went to the branch with my passport, pan, driving license, aadhaar card, and ssc certificate copy to correct the name they are not ready to accept those; instead demanded a declaration from gazetted officer who works in state secretariat. I said it's not a name change, it's a correction of spell mistake but no one is able to help. I am not able to submit gazetted for as it's just typo in the middle name, not a name change.

Due to that, i am not able to do any transaction with my overseas bank account who follows the passport name.

The only option i have is to close all the accounts with them.

Hi name is asan abbas. I got messagestating that your amount deducted from my saving account.{txn of inr 130.00 done on acct xx491 on 28-may-19. Info: vin*google g. Avbl bal:inr..}but i did not done any transaction. Without my otp how this happened. Please cross check and revert my money back. And i want appropriate action against this issue and since i am sure i have not subscribed to any services....

Dear sir /madam,
I am having account no[protected] in your bank.. And i recently i have done sent request for fixed deposit in your bank.. Now my concern is this that as i am resident of india and i have updated my pan card in your bank and i dont have any other bank account, i would like to get some information about tax deduction at source (Tds) on interest i will receive yearly from your bank.. How much exemption on interest received as i am house wife and i dont work.. And do i need to submit anything else.. And is this true tht now interest uptill 40000 is tds free.. Kindly reply me so tht i can do accordingly..

मुझे आप का चेक मिला जो बजाज festav के नाम से था जिसे बजाज फेसत्व ने रिजेक्ट कर दिया । उन्हे बजाज फाइनेंस के नाम से था। मुझे जो ceeque प्राप्त हुआ उसे मेने आप के एजेंट mr अमित कुमार को वापस 2/5/2019 को कर दिया था। जिसे अमित कुमार ने mr आलोक कुमार आप के p o को दे दिया था। जो मुझे सुधार कर अभी तक प्राप्त नही हुआ है। मैंने मर आलोक कुमार से फ़ोन पर 21.9.2019 पर बात की तो उसदिन तक d d सुधार हेतु नही भेज थे। और बोले कि अवि सुधार हेतु भेज रहा हु। परंतु मुजे अब तक प्राप्त नही हुआ है अब ओ फ़ोन भी recived नही कर रहे है। तो में आज आप के main ब्रांच में गया था। उनका ट्रांसफर पटना हो गया है।
एक चेक़ या d d बने में एक month लगता है। जो आप के p o आलोक कुमार के कारण मुझे एक month लग रहा है। जो आप के बैंक की छबि को खराब कर रहा है। आलोक कुमार के कारण मुझे एक month का सूद लग रहा है। उसकी जवाबदेही किसकी होगी। आप की बैंक से जो amount नही debit हुआ और उसका सूद मुझेसे लिया जाता है। तो यह आप के coustermer के साथ फ्रॉड है। इस लिए आप से अनुरोध है कि मेरे सूद की amount po आलोक कुमार से लेकर मेरे एकाउंट से कमी की जाए। और मेर चेके ।d d का प्रॉब्लम सही की जाए।

On mon, 6 may 2019, 11:30 am, wrote:

I have applied for tax saving bond namely icici bank tax saving bond -022001-tsb-onein year 2005 my bond holder no.[protected]and certificate no.-149223&115340. No of bond - two. Distinctive no[protected]&[protected]. Face value per bond is rs 5000 and rs7000. I have not received the maturity proceed and the intrest on account of the above investment made by me pl. Look into the metter and advice me

I have applied for tax saving bond namely icici bank tax saving bond -022005-tsb-two in year 2005 my bond holder no.[protected] and certificate no.-84808. No of bond - two. Distinctive no[protected]. Face value per bond is rs 6700. I have not received the maturity proceed and the intrest on account of the above investment made by me pl. Look into the metter and advice me

On 24th may, i saw 4 messages for atm withdrawal rs 20, 000 each (total 80k) while the debit card was with me .
ICICI bank has told to resolve this on priority but no update till date
complaint no SR[protected]
being a old customer to this bank, did not expect this kind of fraud and inconvenience to the customer
customer has suffered a loss and when i contacted the customer care, they were suggesting me to do a FD etc etc
i expected a assurance that my money loss will be refunded back instead o[censored]seless advices

I am the a/c holder of icici bank from last 2 months,
Now they have charged 172.5 under this category dcardfee1235may19-sep20+gst
I am not aware what type of charges are these.
They never informed me regarding these charges either by email or by letter.
Who has given right to icici bank to deduct the money without informing us.
Because we kept the money in bank that give right to bank that they can do anything whatever they want.

There should be some formal process for doing all these things. I want my money to be credited in my a/c which they have deducted from my a/c. Same happend in last 5 months back agin its happen

A/c no:[protected]