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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated Apr 21, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

Toll free
1800 111 139
1035
513
Phone
+91 44 2530 0000
305
199
+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
100
108
Fax
+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 431

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S
soumen
from Naraina, Rajasthan
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Did not receive ticket cancellation amount

Address:Bangalore, Karnataka

I have booked a ticket through an agency. I cancelled the ticket on 29/10/2014 and got a message from IRCTC saying collect the money from agent. I repeatedly tried calling the agent but he is not responding. He took Rs. 2000 for one sleeper class ticket. Please help. PNR [protected]. Bangalore to Howrah, Duronto Express Date of journey: 24/10/2014 Agent Name: Tarak Agent Mobile Number: [protected]...
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R
raopvs87
from Hyderabad, Telangana
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refund of failed transaction of e ticket dated 3 nov 2014.

Address:Hyderabad, Andhra Pradesh

Dear Sir, I booked a ticket from kacheguda (kcg) to guntur on 3rd Nov 2014.A failed transaction occured under transaction No. [protected]. It is appearing in your site but when I tried to know the status of refund it is not giving any answer. Hence, I request your good office to refund the failed transaction money at the earliest to my account with you. Yours truly p v subba rao....
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V
vishalmahoday
from Shujalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complain of Easy Bill (B2B Service Provide New Delhi) for not activate Rail A/c

Dear Sir, I am a Sub of Agent Easy Bill. My WA No. Is WA[protected] इजी बिल द्वारा मेरे द्वारा सारे दस्तावेज व रुपया १०, ००० डिपॉज़िट करने के बाद भी इजी बिल करीब ५ माह से रेल अकाउंट को चालु नहीं कर रहे है एवं आगे रहकर...
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D
dewang shah
from Indore, Madhya Pradesh
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tatkal ticket cancellation

Address:Indore, Madhya Pradesh

i have booked my ticket in indore pune 3ac tatkal, my pnr no is -[protected] on 11/11/2014, but some reason i cancell my ticket. but irctc is not refund me any amount.i loss my full amount rs 3160, so my request is that when we cancel tatkal ticket pleace refund some amount, it is total loss for us. my cancellation id is [protected]....
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D
dr hariram singh thakur
from Mumbai, Maharashtra
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i for got my user password please kinldy help me

Address:Mumbai City, Maharashtra

I hariram singh thakur having with login.id drTHAKUR and i forgotten my password and secure Quaction answer also. hence i request you to please recover my id with password. Thanking you sir. mail.id:[protected]@gmail.com Mobile ;- [protected]...
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S
sobhamoy
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment done by NEFT - e Tickets not booked. Booking Transaction Id:100000117408893 date 15.11.2014

Address:Kolkata, West Bengal

Booking Transaction Id: [protected] Dated 15.11.2014 All E-Ticket booking procedures followed properly and payment made by NEFT from my ICICI savings account (I have necessary bank document to prove the transfer of the fund to IRCTC), but tickets not booked. I don't know what went wrong. I request you to refund my money (Rs. 4108.71) to my ICICI Savings A/C as early as possible....
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K
kumaramamaa1
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Twice debited for one ticket

Address:Bangalore, Karnataka

I have booked a ticket by train No;12295/Sangamitra Express on[protected] at17-46 for journey on[protected] from BangaloreCY to Chennai Central.An amount of Rs1133.72 was debited to my SBI Debit card Vide txn#[protected].Again immediately the same amount was debited in the same card Vide txn#[protected]. I have purchased only one ticket and the same amount is debited twice.Kindly look into the matter and give me credit for Rs 1133.72.Ihave...
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J
Jayanpp
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

catering services in train No 12617/12618

The catering contractor of train No 12618 do not provide any menu or tell properly the details of food items available with them. They only say Veg food and at the end of journey (in the second night) collect money at the rate of Rs 94.00 per plate of Veg meals. On 27th sep 2014 I boarded the train from Itarsi and hsd Veg food from the pantry car. On 28th the attender asked payment @ Rs 94.00 per meal. On asking why is your food so costly,...
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B
bhaskar Diddi
from Hyderabad, Telangana
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pasword forgotten

Address:Hyderabad, Andhra Pradesh

i DIDDI.BHASKAR having with login.id baskrdiddi and i forgotten my password and secure Quaction answer also. hence i request you to please recover my id with password. Thanking you sir, bhaskarDiddi plot no 24 manjuenclave, siddharth colony ECIL, KAPRA-62 mail.id:[protected]@gmail.com Mobile :+[protected]...
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P
padmini dubey
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pick pockets at vadodara rly station

Address:Vadodara, Gujarat

My purse stolen at vadodara railway station on 14/11/2014 at Enquiry Counter. No one should take disadvantage of my important documents what was in my purse, hence registering my complaints. Purse was having 2 to 3000 rupees and driving licence, Pan card and many more important documents. If found please return to my following adress; No need to return money, documents is sufficient. Name- Maninath dubey, Plot no - 102, jaihind nagar,...
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P
pinku546
from Delhi, Delhi
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catering services

supplied mineral water bottles in bad condition with mfg date 2nd jun 14 ...feedback performa to whom given served them many time with tea and coffee on birth 49, 50, 51 on train 12260 departure from delhi to sealdah 14 Nov .when asked by me "Mr. ks purohit birth 47 B2" told no hot water available by Mr. bapi serving caterer. ...and just after half an hour 6 to 7 coffees were made available by said caterer to the person on birth 49, 50, 51...
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Sir, I booked train tkts from vijayawada to secunderabad for 13.4.2014 night special train with txn nos.[protected] &[protected] and both times an amount of Rs.322.49/- was deducted from my sbi savings acct.A total of Rs.644.84/-was deducted from my acct.and both times tickets were not generated into my irctc acct.Therefore pl.refund my amount immediately. Thank u...
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P
pavan320628204
from Nellore, Andhra Pradesh
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PNR Number 4512708362 and Vide SC under case No. 100000018417185 Dated 01-11-2014

Address:Guntur, Andhra Pradesh

Dear sir You sent this mail With reference to refund against PNR Number [protected] with reason Passenger Not Travelled., it is advised that Railway has introduced Enhanced Coaching Refund System (ECRS), through which e- ticket refund cases against which TDRs are filed are directly registered and transferred to the concerned Chief Commercial Manager/Refunds. Your refund was dealt and regretted by Chief Commercial Manager/Refunds SC under...
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A
Avichal Singh
from Noida, Uttar Pradesh
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Rotten food

Address:New Delhi, Delhi

hi, I had a really bad experience in Mumbai to Delhi Duronto Express. We were served rotten food and beverages when we asked the train crew members to replace the food they refused and left the compartment and never returned back. Since we all were very hunhry so we decided to hunt for the manager and other staff members. But unfortunately, it brought us no success as we were denied to replace the food. Besides, the bedding was very...
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J
jerald Anthony raj
from Pune, Maharashtra
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Online Ticket not Valid

Address:Pune, Maharashtra

Hi People, I am Jerald from Pune. I booked a ticket for me and my wife on Sep 10 through IRCTC and the waiting list was 1 and 2. So I thought that it would easily clear as we have 2 mnths to travel. But at the exact travel date I checked my status of the ticket and it still said waiting list 1 & 2. I don't think so not even one cancellation would have occurred as I saw the train simply had some seats which were not occupied. Also...
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T
Taj Mohammed shaikh
from Mumbai, Maharashtra
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Complain Against the refund and wrong information about the side of railway

Address:Mumbai City, Maharashtra

I have Booked Ticket online by IRCTC.At the time of booking ticket show available. When I Booked Ticket it show in waiting list . I call on 139 to conform that the person told me that you can wait for till chart preparation.Now chart prepare but Same status is showing Waiting list.Now i am doing cancel the ticket but it should not possible it showing the file TDR. I am doing same also but it show that After charting all passenger in wait...
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R
Rio11
from Pune, Maharashtra
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Tatkal

From last 5- 6 times I am trying to book tatkal but somehow its not happening. Every time I reach the pay option and make payment but every time it brings back to error page. Previously I was able to book but now I don't know why this things are happening. Even after payment seats are not booked.Kindly look into this matter....
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P
prathi deva
from Chennai, Tamil Nadu
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changing correct Email ID of IRCTC login

Address:Chennai, Tamil Nadu

Name - prathidevadaskumar s irctc user id - prathi95 mobile no - [protected] I have mistaken in my irctc registration by entering the wrong Email ID. wrong ID i have entered is [protected]@gmail.com my original correct ID is [protected]@gmail.com kindly i apologise for entering wrong email id and support me to change the correct id or change by yourself...
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A
anshul shukla
from Noida, Uttar Pradesh
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Refund of the debited amount regarding

Address:Chennai, Tamil Nadu

Sir, I booked two tickets on Nov 4 at 7.15 p.m from Delhi to Chennai.The journey date was December 13 at 10.30 p.m. The problem is that the amount got debited(KVB bank) and the ticket is not yet booked.My transaction ID is [protected].Please do the needy help as soon as possible....
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V
valkav
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of mney

Address:Mumbai City, Maharashtra

booked a ticket from Ratnagiri to Mumbai for travel date 14/04/2014 (PNR number [protected]) But due to rerailment could not travel. I had filed for the tdr but inspite of numerous mails and calls the refund has yet not been done. 09-Apr-2014 [10:27:28 GMT+05:30] Welcome Mr. vijay dutondkar Tour Packages Flights Hotels & Lounge Tourist Train Shop Retiring Room Home| Sign Out| Contact Us #MainContain { WIDTH: 210px; HEIGHT:...
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