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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated May 2, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC]
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Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

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1800 111 139
1035
513
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+91 44 2530 0000
305
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+91 11 3934 0000
138
152
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+91 11 2331 1263
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+91 11 2331 1264
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+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 460

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Address:East Khasi Hills, Meghalaya

Dear Sir,
With reference to the above subject i would like you to complain that i did not get me refund for the following Waiting List Cancellation E-ticket.
1. PNR NO.[protected] transaction ID:[protected] Train NO.12424. Refund Amount:7021.00. Tickets cancelled on 04.06.2014
My IRCTC log in Id:phira03
Please refund total amount as fast as possible.
Thanking you,
Yours faithfully,
Navin...
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S
SaiVenkatesh
from Bengaluru, Karnataka
Oct 24, 2021
This thread was updated on Oct 24, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Appeared "Unable to perform transaction" on the irctc portal after completion of booking e-ticket

Address:Bangalore, Karnataka

Dear Support, Today[protected] I have done booking e-ticket from Krishnaraj Puram(KRM) to Rajahmundry(RJY) for the date[protected]. I have done this through my Axis Net Banking. After performing the transaction I got "Hot Payment Successful" message but I found "Unable to perform Transaction" on the irctc portal. In order to confirm whether the amount is debited in my account, I have seen in my net banking account and wondered the money...
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kaushalsharma1234
from Noida, Uttar Pradesh
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IRCTC website

Address:New Delhi, Delhi

dear sir, your previous website was good as comparison to new website. Please degrade your website. I was trying to login since 9:00AM clock, i do several attempts near about 100 but unfortunately it never go from login page to another page. And on the previous website we can login after 2-3 attempts. This is very shameful and miss use of govt. power or job. Thanks, kaushal [protected]...
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A
axneer
from Salem, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted but not received e-ticket

While I was booking ticket from Pune to Daund, for Nizamuddin express (Date of travel:- 08/Jul/2014), transaction passed through billdesk and i got message as hot payment successful. It deducted 176.24 + service charge from my account successfully, but i did not receive any SMS, neither it redirected me to booking confirmation page. I am not seeing ticket under "my transactions" section of irctc website. Please find the screenshot...
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nita doshi
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delete station name mathura from garibrath train no 12909 & 12910

Address:Mumbai City, Maharashtra

we came to know that from july mathura station trai will not stop.this is only ac train that middel clase people can aforte to travel.From mathura so many piligrim people travel in this train.So we request you please alowe the train to stop mathura station.Mathura, vrindavan, goverdhan are hindu religious place....
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RENGAKR
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong information from IRCTC

Address:Virudhunagar, Tamil Nadu

I am book a train ticket from satttur to chennai for my cousin named KEERTHIGA through irctc e-ticketing portal on 23.04.2014 time 01:14:03 p.m

trainno: 06748 (chennai express)
from: sattur(SRT)

to : chennai (MAS)

Boarding time:19.55

Depature time : 8.00


we waiting for the train in sattur railway station from 19.30 on 25.04.2014 but nobody announcement...
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N
neeru chopra
from Delhi, Delhi
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payment not refunded in my account

Address:Ludhiana, Punjab

I have 1 train ticket reserved.
But Transaction is failed & payment transfer in irctc account. But not
refund me 3 or 4 working days. Transaction Id is--- [protected]. Booking date is 06 jun 2014...

i am contact to irctc customer care service department but no response. He says again & again payment transfer with in 3-4 working days....
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Address:New Delhi, Delhi

I filed TDR for the PNR No. [protected] on 24th Jan 2014 on account of train delay of more than 3 hours. Now after so many month status shows as regreted and without any further update on the same. I would like to know that on what basis my TDR is being rejected while the train was late more than three hours on the same day.. Request to look into this matter and refund my money on priority. Regards, Nikesh [protected]...
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Naman Shekhar
from Gurgaon, Haryana
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Amount collected from my a/c, but ticket not booked

Address:Faizabad, Uttar Pradesh

amount debited from my saving A/C of SBI Rs.532 three times but ticket not booked .Details of transaction are given below :1.ID[protected], Dt :13.06.14, i again treid..2:ID[protected], Dt:13.06.2014, i again tried 3:[protected], Dt:13.06.14..in Train no.19166 from CPR to FD.. THIS ALL THE AMOUNT HAVE NOT BEEN CREDITED TILL NOW.Please refund this amount in my A/C at the earliest....
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J
Jitendra kumar
from Delhi, Delhi
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Waiting Ticket not shown in irctc account for further Action.

Address:Meerut, Uttar Pradesh

Ticket not being shown in booked history I had booked a ticket on 11 June 2014 for 1 people from Anand Vihar Terminal to Ranchi (Train No.12818, JHARKHAND EXPRE/12818, ANVT to RNC). Transaction ID: [protected] PNR No: [protected] Train Name and No: JHARKHAND EXPRE/12818 Date Of Journey: 16-Jun-2014 Class: SLEEPER CLASS (SL) Date Of Booking: 11-Jun-2014 18:00:01 HRS Date Of traveling: 16-Jun-2014 From: ANAND VIHAR TRM(ANVT)...
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NITINTARONE
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket canceled, but amount not refunded

Address:Nagpur, Maharashtra

Respected Sir/Madam,


Kindly suggest me how could I travel trough 2 medium of travel on the same day.

As due to delay of train I have booked my ticket through AIR INDIA.

Please find the attached My Air Ticket scan copy, through which I had travelled on dated - 21/03/2014 & You are claiming that I have travelled.

Kindly provide me the proofs that I have travelled...
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piyush4573
from Bhopal, Madhya Pradesh
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Not received refund of my cancelled ticket

Address:Bhopal, Madhya Pradesh

MY DETAIL: PNR NO [protected] TRAN ID [protected] TRAIN NO 12628 DOJ 11/06/2014 DOB 20/04/2014 REFUND AMT RS 885/- TOTAL FARE RS 1076.24 DEAR SIR I HAVNT RECEIVED MY REFUND IN MY ACCOUNT OF ABOVE TICKET.KINDLY REFUND MY AMOUNT EARLIST.THX...
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Shashank Badola
from Delhi, Delhi
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amount not refunded in my account by IRCTC online reservation system.

Address:New Delhi, Delhi

Sir i had booked a ticket for which amount had been debited from my SBI account but later i cancelled that ticket since seats were not conformed on[protected] since my last status before cancellation was in waiting list. but today is[protected] and till now no amount had been credited in my account. Details: Pnr Number: [protected] Transaction ID: [protected] Train No: 12628 Date Of Journey: 06-Jun-2014 Date Of Booking: 10-May-2014 Cancelled...
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Upputuri Anilkumar
from Hyderabad, Telangana
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As per previous plan I used my sim, but i received present plan

Address:Hyderabad, Andhra Pradesh

Dear Sir, I used ([protected]) Vodafone Sim Since 1 year with same plan, but recently your changed the previous plan without intimation. As per previous plan I used my sim but i received present plan (I think its working previous plan after received bill i was shocked). Please change my plan and process the bill as per previous plan. If your not consider my request i am not able to use your network.. Please consider above the same and do the...
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pooja_gurwani
from Raipur, Chhattisgarh
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IRCTC - Next Generation E-ticketing payment options gone

Address:Bhopal, Madhya Pradesh

I was booking tatkal ticket this morning and the next generation e-ticketing updated website appeared this morning. Everything worked fine and i came upon form filling page but when i went down to find the payment options there were only limited debit cards and credit cards to pay with. In tatkal hours i avoid using net-backing because it asks lots of passwords and has to be verified via code sent in sms to phone no. registered with the bank. I...
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Address:Lucknow, Uttar Pradesh

Dear sir, I cancelled two tickets booked through IRCTC PNR numbers [protected] and [protected] for Lucknow to Chennai and back on 4th June 2014 and message came on my mobile that an amount of Rs.2810/+2810 will be credited to my account soon. Yesterday on 11th June I filed a complaint to care.irctc.co.in around 4.30 in the evening for refund of the cancelled tickets. within 10-15 minutes I received a phone call on my mobile number [protected]...
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S
sodi321
from Kolkata, West Bengal
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Online e-ticket not confirmed

Address:New Delhi, Delhi

Dear All, I have booked a e-ticket on 4/6/2014 and all details given below:- PNR NO.[protected] TRANSACTION ID- [protected] DATE OF BOOKING-04/06/2014 DATE OF JOURNEY-05/06/2014 And when chart prepared done at that time my e-ticket is in waiting status so ticket is cancelled mode but not yet money will be credited but so kindly check on urgent basis and do the needful. Regards SUDHIR KUMAR SINGH MB.[protected]...
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Manish Ranjan Choubey
from Lucknow, Uttar Pradesh
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IRCTC e-Ticketing website

Address:Gurgaon, Haryana

The IRCTC e-Ticketing website is the WORST website throughout the world. The world wide web community should debar this website from putting up on the Internet. But since it is a free community, the Indian government should privatize the Indian Railway. The Indian Railway boasts itself that due to heavy traffic, the problem exists. But why doesn't anybody asks them - ARE THEIR SERVER MORE POWERFUL THAN GOOGLE, YAHOO, etc ? Is there...
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dinesh wagh1
from Pune, Maharashtra
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TTC took 300/- though we provided proper photo identity proof.

Address:Pune, Maharashtra

Hello, Recently we travelled from pune to nandura. day before travelling i booked ticket using tatkal scheme. but while booking ticket i don't have my id number so i put some values like 12345. I thought i will provide the photo identity proof in case TTC asked. so, i booked the ticket. Next day while travelling TTC said that you need to pay fine of Rs 500, for not producing the valid id proof.But I have provided valid id proofs...
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sirisha parvathaneni
from Mumbai, Maharashtra
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Travel page not working properly

Address:Visakhapatnam, Andhra Pradesh

Hello sir, There is a new version for plan my travel page which is not at all working properly. The page is getting loaded after click on the class and fare, seat availability but it has never showing the result from past one week. Even in the normal hours its not working, and in tatkal hours its out of question. The webpage is expiring after some time. The maintenance is very bad. Please check what the problem is....
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