Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I have booked an e-ticket in tatkal but the ticket was not listed under my booked tickets list. Due to this, I could not take out a print out and could not travel in train. When I enquired with IRCTC customer care, they told that the ticket was booked with a different username when actually I have proofs from bank manager's statement, my bank account statement indicating that the transaction was made by me under my username but there...

I had booked a sleeper ticket(PNR [protected]) on TVM Mail(2623) and my status was RAC 15 just before chart was prepared(WL/44 on booking). After getting on train my ticket was not confirmed.But another RAC passenger who was behind me on waiting list was allotted berth. When i asked the TTE about this issue he told me that in that coach berth was available so he allotted it . But I asked him whether as per the rule, the berth must be allotted...

DEAR SIR
on submiting plan my travel form it always shows station is not isl of train even if it stops at that station what should i do to proceed the procedure of booking my ticket...

DEAR SIR
After logging in te web page shows no service available pls give me further guidence...

Dear Officer-In-charge,

I believe the indian railways ticket booking system has elevated to a new platform with IRCTC website www.irctc.co.in This was a marvelous enhancement and implementation to serve the customers nation wide. But this doesn't seem to serve the purpose when everyday on booking tatkal tickets we get the page cannot be displayed message. I know this is due to the heavy load that the servers are brought...

Respected Madam/Sir,

I had come online by 7AM today and was waiting for Tatkal for 30 Apr 2010 in Jhelum Express 1077 to open. Till 8AM everything was fine with the website and then suddenly it stopped responding (See below error).

Also, I had one of my friend's at Khadki Station in Pune so that if not I but he could get through the same. While he was in the queue; he saw some unauthorized person in Booking...

I cancal my e-ticket on 20/04/2010
but refund not received in my bank account
transaction ID for cancal ticket is [protected]
and PNR No is [protected]...

I cancelled a ticket on 17th march 2oo9 and till date i ve not received the funds, i ve attached details of conversation with them.

I have heard this is the best forum for complain. Please let know what can be done.

Bikash Agrawal
[protected] / [protected]

Thu, 22 April, 2010 1:20:32 AM
Re: URGENT query - PNR number [protected]
...
From:
Bikash Agrawal <agrawal.[protected]@yahoo.com>br...

sir,i tried to book railway reservation tickets through IRCTC e-ticketing facility on 21st of april 2010 during the booking process due to network failures my transaction could not succeed and reservation was not done . when i checked my account o 21st of april 2010 balance is showing less amount by Rs 776/- . I request you to kindly in to the issue and credit back my amount to my account .
card details:
card no.[protected]br...

hy,,,i booked 6 tatkal tikets with my andhrabank debit card on 21/04/10 for devgiri (7058) ..date of journey


23/04/10.....but due to someinternet problems i faced server problem....so transaction failed and 1900 money

deducted....


.transaction id is [protected]....will that amount come back?.......if it wont .....how can i get back that money.....

plzz help me...br...

Dear sir

my TDR file detail is given bellow . It is more then 60 days old
please process it & refund my amount.

PNR Number [protected] Booked On [protected]
Transaction ID [protected] Ticket Type eticket
Class SL Internet Service Charge Rs 10.00
Date Of Journey 09/11/2009 Ticket Charge Rs 379.00
Bank hdfcvbvpg Total Rs 389.00
Train No 2565 Railway Zone NR...

I have got only the Half refund for my e-ticket cancellation due to train late more than 3hrs, I am not able to get the full fare refunded since June 2009

Kindly look into the matter urgently...

Regrads

Kartik Vaidya
Aurangabad

Pls find below the chain of mails exchanged with IRCTC

From: Kartik.[protected]@axisbank.com <Kartik.[protected]@axisbank.com>
Subject:...

Hi,
I made the tickets on 5th of April through IRCTC from my CITI Bank Debit card,
Details Abt the Tickets

First Ticket :-- Tr ID-[protected] PNR No-[protected] From NZM To AGC Journey Date[protected] Ticket Creted on[protected]
Second Ticket :-- Tr ID-[protected] PNR No-[protected] From AGC To NZM Journey Date[protected] Ticket Creted on[protected]

I was charged Rs-160 Ticket Fee + Rs...

I cancelled eticket but amount has not been refunded to my account yet...
follwing are the ticket details...

Cancelled Tickets History

Pnr Number [protected] Transaction ID [protected]

Train No 2792 Train Name PNBE SC EXP

From Station VARANASI JN(BSB) To Station SECUNDERAB JN(SC)

Date 01/6/2010
Class 3A

Boarding...

I tried to book an e ticket in irctc. Everything went fine, but after giving the bank details and confirming, the next page came blank and even after 15-20 minutes, it did not show anything.

I tried again and this time, when i specified the bank details i noticed that the money for the previous transaction has already been deducted. This time also i faced the same problem.

Thus 2 times , my money has been deducted...

I had booked railway tickets for me, my wife and for my daughter through irctc using Central Bank Credit Card (detail of the card given here under) on[protected]

Out of those 3 reservation, 2 reservation were got confirmed under VIP quota and rest one remain wait listed in the journey period. According to terms, that ticket was treated as cancelled.

Sir, till date I have not received the refund for that cancelled...

THIS INDIAN RAILWAY CUSTOMER CARE OF IRCTC IS LIKE HELL..ALL BIG HOLES ARE THERE WHO DONT BOTHER TO PICK THE CALL...AND YOU MAMTA BENERJI -- ..REALLY YOU MADE THESE SERVICES WORST.....[censored] OFF...

My friend had booked a 2tier AC ticket through e-ticket in the train name Kongu express (from Nizamudin to Coimbatore today at 8.40 am) and when he and boarded into the train he came to know that 2tier AC has been removed in it and so he was talking to the TTR regariding the same and for the refund as he was given a 3tier seat only by then his Lap top, passport and his bag got stolen.

please do the needful and know what further...

TDR Details
Transaction Details
PNR Number [protected] Booked On [protected]
Transaction ID [protected] Ticket Type eticket
Class SL Internet Service Charge Rs 20.00
Date Of Journey 27/9/2009 Ticket Charge Rs 609.00
Bank SBI Total Rs 629.00
Train No 7313 Railway Zone SWR
From Station YESVANTPUR JN(YPR) IRCTC Zone Regional Director /Southern Zone (IRCTC), Chennai
To...

Hello Sir,
I was getting my ticket through irctc.co.in but while payment through SBI credit card i could not got my train travelling ticket. But money has been deducted from my account. The total money has been deducted from my account of Rs 333.00 on 12/04/2010 (Evening). The money deducted from the account [protected].Thats why i want my money refund.
Thank You Sir....