Indiaplaza Complaints & Reviews

Dear Ravi Kaushik,

In continuation to your communication to our customer service, we regret to inform you that we will not be able to cancel this order for Creative 2 GB Mp3 Player Zen Stone Plus With Speaker. Please find the case history and the reason for the same.

We have shipped the correct ordered item Creative 2 GB Mp3 Player Zen Stone Plus and later we have sent the Speakers. After the delivery of the Creative 2 GB Mp3 Player Zen Stone Plus you came back claiming you thought the item would be with inbuilt speaker and you want to return back the item.



1. As per our returns policy Electronics item does not come under No Question Asked return policy.



We have taken a exception towards your satisfaction and we instructed our pickup partner Elbee courier to pickup the item from consignee. We knew that item was sent as gift and it might be a problem for the consignee to ship back the item. We have taken little longer to arrange the pickup and we apologize for the same.



2. As per our returns policy you need to send the item in unopened condition to get the refund.



We have received consignment in properly packed condition and without any tampering / external damage. On opening the package the item it is found in opened and used condition with lot of scratches on the item.


This item is not in condition to be sold as a new item and we do not sale any second hand product. Cancellation of the order means a total lose of the item cost for the company. Hence, we will not be able to cancel your order and refund can not be made.


As per your instruction, we have shipped back the item to your Bangalore address on 17th July 09 through DTDC courier consignment # B55063208. It was delivered to you on 18th July 09.


We will ensure that we provide better service to you in future. Please feel free to write to us for any issues with your future purchases and we will be glad to assist you.


Warm Regards,

Team Indiaplaza

INDIAPLAZA.IN WEBSITE — POOR SERVICE

Hello,

My Name is Blessen Cherian. i had a very bad experience with INDIAPLAZA.IN website. I had purchased few items from the website and first everything had come as they promised and now its almost 15 days and the items had never shipped. My almost 4000 Rs, is with them from past this much days. I had complained 3 times and always they promise they will contact the seller and i dont know whats happening? Please help me in this and i recommend others please don't buy items from them because there service is poor. The following are the details to check is it correct?

Pending Orders
Order No. Order Date Status Amount
[protected] Jul 5 2009 Ready To Ship 1000.00
[protected] Jun 24 2009 Ready To Ship 1580.00
[protected] Jun 23 2009 Ready To Ship 1580.00

Please help me in this matter.
Thanks,

Blessen Cherian

Dear Bhupendra Sirwani,



Our sincere apologise for the inconvenience caused to you.

We have cancelled the order #[protected] as per your instruction. The refund is also made. We thank you for placing another order #[protected], which we have already execusted.

We will ensure that we provide better service to you in future. Please feel free to write to us for any issues with your future purchases and we will be glad to assist you.


Warm Regards,

Team Indiaplaza

Dear Blessen Cherian,

We are extremely sorry at the experience you had with us.

We have taken up the issue with our suppliers and the status of your orders stands as mentioned below.

[protected] Jul 5 2009 Ready To Ship 1000.00 - Executed
[protected] Jun 24 2009 Ready To Ship 1580.00 - Cancelled due to stock issue
[protected] Jun 23 2009 Ready To Ship 1580.00 - Cancelled due to stock issue

The refunds are already prossed. Our sincere apologies for not able to execute the order and inconvenience caused to you due to the same. We will ensure that we provide better service to you in future. Please feel free to write to us for any issues with your future purchases and we will be glad to assist you.

Warm Regards,

Team Indiaplaza

Hi,

Based on my complaint, senior executives of Indiaplaza called me and resolved my complaint. After this I have placed couple of orders with them. They have fulfilled these orders on time.

Bhupendra Sirwani

Thanks for the update Bhupendra. I also faced some issues with Indiaplaza sometime back, recently they called me up, solved my earlier complaints and also helped me shop again for a book. I ordered The Lost Symbol by Dan Brown and got it in 24 hours. They seem to be coming back to their earlier high standards of customer service and that is good for consumers.

Dear Uma Sankar Panda,

We are sorry to know the service you received was not up to the Mark. I request you to kindly provide us your registered email address/ Order number/ your contact number so we can contact you and resolve any issue which is pending.

Please Note : We are providing logistic support to Sify from 10th March 09. Any order placed before 10th March 09 are subject to be fulfilled by Sify. You need to contact at below given email address and numbers If you have placed order before 10th March 09.

Email - [protected]@sify.com
Call[protected]Mumbai /Delhi) or 1860-425
3330(Rest of India).

Warm Regards,

Team Indiaplaza

www.Indiaplaza.in — Awfull Customer Service

Hi,

I have ordered few books through indiaplaza. It seems that they have charged more shipping charges. To ask for clarification I sent a mail to their Customer Service. But they never seem to have a satisfactory response for any question.

All they ask for is time. They make promises for email replys and call backs but they never stick to them. I have never seens a worst customer care service by any company in any field.

I would suggest people not use order anything from IndiaPlaza. They may advertise flashy offers but their service is so poor that you will think why you ordered anything from this worthless site.

Thanks,
Ashish Gupta

I have ordered books on Indiaplaza since 1999. I have had a over all good experience. They have been instances where they was delay in delivery and book was cancelled. But overall, they are good. The pricing is great and now they are offering free shipping. I recommend this site.

Sunitha,

It's just that you are lucky. I have had same kind of experience twice in 1 month.

Dear Mr. Ashish,

We are extremely sorry at the experience you had with us. We are unable to track your purchase history with available details. Hence, we request you to kindly provide registered email address with us or your contact number so we can contact you and resolve any issue which is pending. We will ensure that we provide better service in future. Kindly contact us on[protected] or write to [protected]@indiaplaza.in .

Wram Regards,

Team Indiaplaza

[protected]@yahoo.co.in

I fully agree with your views. I too had similar experience and till date they have not refunded my amount.

Only empty promises.

Regards,
kishore

After much persuation from Indiaplaza I tried their services again. They even provided me a gift voucher of Rs 250. I must say that they din't disappointed me this time. The service was good and timely.

Keep up the good work.

Thanks,
Ashish

my last order IN[protected] was cancelled and i ask for refunds due to the behaviour of INDIAPLAZA people as they did not deleiverd my shipment of mobile even after the regular reminders.. again they people started giving dates and dates for my new order #IN[protected].Eery time they ask for appology after giving dates. All they ask for is time. They make promises for email replys and call backs but they never stick to them. I have never seens a worst customer care service by any company in any field.

WORST SHOPPING WEBSITE IN THE HISTORY OF BAD ONES. I AM REQUESTING U PEOPLE NOT TO USE SUCH WEBSITES EVEN I HAVE A DOUBT ABOUT THEIR RELIABILITY.

I HAVE seen millions of complaints of india plaza on web even facebook people introduced group say no to indiaplaza. search on facebook and become the member.

INDIA PLAZA — Worst service

i have booked some of the items on india plaza and my order status says that it has been shipped but when i tryied contacting them they are not responding to the complants, and when i contacted the courier service they say that the booked items has been shipped to bangalore and this was the address given by indiaplaza.istead of delvering those items to hyderabad they delivered to bangalore and now they are not responding to the complants and neither of them are coming forward to solve the issue.
i would like none of you to use this service but if you want to have a go at it, then be prepared for all sorts of problems.
its not for the first time this has happen to me its 2-3 time but i dont have any other way since my booked order was cancelled i had to use the amount which i paid.
but i request you all not to go for this kind of poor and worst service.

i placed a order on 14th august after sending many reminders about status today i have been informed through sms that due to no stock we could not send the cargo it is 20th day today . it looks like they have many items displayed in website which they dont have stock so beware

Apologies, the order amount is actually Rs. 9973 and not Rs 9930 as mentioned

Indiaplaza. In — horrible service

This Amazon.com wannabee used to be called Fabmall.com last year. I have been trying to send gift certificates from this company to my family in New Delhi for the last 3 weeks. They displayed great urgency in validating and charging my credit card but then seem to have forgotten about my order. Each time you email their so called customer service dept., a different person replies to you. I still don't know if my order has been delivered to my family and I don't want to check with my family since it is a surprise gift.
Stay away from Indiaplaza.in or whatever they will call themselves next. Their service is atrocious and they just ignore your complaints. I deeply regret giving these folks my credit card info!!!

www.indiaplaza.in - online store — Fraud - not refunding your money

We purchased a very expensive digital camera after assurances that it was a brand new camera in a factory sealed box. When we received it, the camera pack was already opened and the basic power cord to charge the battery itself was missing. Instead of a factory warranty card, we got a sloppy vendor typed letter saying they will service for 1 year if anything goes wrong. We were very unhappy that after paying so much and checking with them specifically before purchasing, they sent something that was not a fresh factory sealed piece. So we complained and they offered a refund. They sent a courier to pick it up a week later who picked up and left saying they will process refund after they recieve the goods back. It has been more than 3 weeks since they picked up and they still havent refunded the money. Everytime we call they keep saying they will initiate the cancellation and refund in 2-3 days. They never call us. We call and remind, they repeat the same thing. We are very frustrated about this.
If we don't recieve an immediate refund, please suggest how to file a formal legal complaint in the court.

I have similar experience. I ordered for a Nikon digital SLR camera and got a used camera repackaged again (not with original packing material, but bits and pieces of thermocole). There was no original user manual (only an illegible xerox copy was enclosed). No warranty card from the manufacturer. A so called "limited warranty" from an unknown vendor located at Lamington road, Mumbai. This warranty does not even mention the camera and lens serial numbers.

My order for 2 Tata Sky Recharge Voucher worth Rs. 500 each was placed on 3rd May and was supposed to be sent to me by e-mail in 24 hours. Order Number :[protected].

I have not received the same yet and I already have the feeling that shopping with Indiaplaza was a mistake. This was the 1st time I shpped with them.

The money is already debited from my credit card account.

Indiaplaza say they have not received the money whereas ICICI bank says they have settled the transaction. I don't know who is the liar but my money is stuck.

I also cancelled the order but still have not received my money back after 3 weeks.

IndiaPlaza (Fabmall) — Items ordered through internet not delivered

Hi,
I have placed the order on website www.indiaplaza.in for 3 different items. My order number[protected]
1: Guaranteed Alphonso A Grade Premium Mangoes
2: Children Musical Laptop
3: Funskool - Party Set

Out of these only 1 item they have delivered (item no 2) to my place. This order was placed on 8th may 2008. Till date remaining 2 items have not shipped. The customer care dept says they have delivered to wrong address. Repeat complaint to customer care is also not taken care everytime they keep on saying we are looking into matter and we need 3 more days. Its more than 20 days now and items are not delivered.

I would request all peoples here to be careful and do not place any order with Indiaplaza. I will publish this news wherever possible and also pull them in court.

Vishvajit

IndiaPlaza.in — Non delivery of items

Stay clear of www.indiaplaza.in, if you don't want to loose your money or sleep. I have ordered for a Nokia Bluetooth headset which was promised to be delivered within 5 days. It is now over 3 months and in spite of innumerable phone calls and e-mails they have not only not delivered the item, but have not refunded the money as well.

S.R.Saha

Indiaplaza. In — i Have been cheated

The Order No[protected], placed with indiaplaza on June 04, 2008 as per details below
Under the Same day delivery

Today June 10, 2008 till now i have not received the product not any information regarding the delay

These guys at fabmall are thiefs... They must be banned from internet trading for their malpractices. I wonder why they are still in business given their pathetic track record.

As for experiences, well I have had the same as the above poster on three occassions with minor differences, however now I have learned my lesson and there is no way I would repeat this mistake.

Indiaplaza. In / Leather Wallet — Non Delivery of product

I have sone online shopping for a leather wallet from Indiaplaza.in. The order was approved after the company received the payment. The product has not been delivered yet despite a lapse of 1 month. They are saying that the product has been handed over to Elbee Courier Services, but i've not received it. The product docet No. is[protected].

Hi, I have placed the order on website www.indiaplaza.in for 3 different items. My order number[protected]
1: Guaranteed Alphonso A Grade Premium Mangoes
2: Children Musical Laptop
3: Funskool - Party Set
Out of these only 1 item they have delivered (item no 2) to my place. This order was placed on 8th may 2008. Till date remaining 2 items have not shipped. The customer care dept says they have delivered to wrong address. Repeat complaint to customer care is also not taken care everytime they keep on saying we are looking into matter and we need 3 more days. Its more than 20 days now and items are not delivered.
I would request all peoples here to be careful and do not place any order with Indiaplaza.
I will publish this news wherever possible and also pull them in court.
Vishvajit

India Plaza - Books — Non _ Delivery

I have ordered books order number #[protected] on the 3rd of October - but not been delivered till date.

I have contacted their customer service several times and get blatant lies saying they will deliver it today this is going on for the past 3-4 days.

The customer service also suggested - I call up Elbee their partners to know the status - What cheeck

Be aware placing orders with India Plaza - your goods will not be delivered - or might have to waste time calling them up

Sahil

Indiaplaza. In / Sony Cybershot Dsc H50 — Products are supplied from Grey market

As a part of Citibank promotion, I purchased Sony Cybershot DSC H50 Camera online from Indiaplaza.in, order number#[protected]

Sony Cybershot DSC H50 shipped to my address was not received in proper box packing. The seal was already open and the thermacol packing inside was cut into pieces. This gives a sense that it is a used product. Moreover the vendor N.R Infotech, from where the invoice was generated, informed that this is not genuine piece and is from grey market.

There is no warranty / Guaranty card inside the box. Moreover the serial number on the box and on camera do not match. No proper invoice is issued i.e. no serial number mentioned in it.

After exchange of serveral emails, they are not willing to refund the amount but forcing for a replacement because the "Product is of HIGH VALUE"

I need assistance for getting my money back from Indiaplaza. Please advice how can i proceed further.

Thank you,
Mayur

IndiaPlaza.in — Item never received

Here is my story

I ordered a box of chocolates for my friends wedding. Its been more than 2 months now I haven’t received them. I emailed their customer service like 100 times. Every time I got reply saying they will look into it and get back to me after 2 days. Those 2 days never happened in their lifetime I guess.

After writing a furious email finally they replied me saying they have a proof that their courier service has actually delivered it. After asking for that proof they just scanned and sent me some random courier paper where in nowhere my name or my address was mentioned. That proof was showing that it was sent to somebody else and received by somebody else. Not even my city name. Totally somewhere else. When I asked for why did they send this proof again the responses started saying "WE WILL GET BACK TO YOU IN 2-3 DAYS" :))))

I finally lost my hope and decided and my money went to some charity. Never ever think of buying something from them.

Indiaplaza. In — stopped communication

I ordered 2 sarees. one arrived but the other one being out of stock they suggested an alternative saree and I accepted that offer but no saree and no explanation, all together no more replies to my emails.asked them to refund the balance in my account to my bank account from where the money was drawn. No replies whatever.

Indiaplaza. In — Product not delivered - pathetic response Don't shop at Indiaplaza

I am a gold customer of Indiaplaza. They are turning in a pathetic performance. Not sure how this forum is going to help me. Placed an order in end jan for CD Roms - part recieved the consignment and I lodged a complaint.
I have been calling them and writing to them ever since . The 600 odd rupees does not seem to be coming..
Every time I call or write there is a new person, so the story has to be repeated. The next time i call, I actually pity the person who is going to take my call.

Dear N.Krishnamurthy,

We are extremely sorry at the experience you had with us.

The order #[protected] was partly delivered and 4 titles were pending. There was a bit confusion at our suppliers end and issue was held up for a little longer. Eventually with your cooperation we have cancelled the order for correct titles and refund was done to your prepaid account. As you were not happy with the refund to prepaid account, we have initiated the refund to your credit card on 3rd April 09. The refund reference number was communicated to you through e-mail on 4th April 09. The refund should be reflecting on your account by now.

Our sincere apologies for the inconvenience caused due to delay in resolving the issue. We will ensure that you receive better service in future. Please feel free to contact us for any issue you face in your future purchases and we will be glad to assist you.

Wram Regards,

Team Indiaplaza

Dear Joseph Sebastian,

We are extremely sorry at the experience you had with us.

The order #[protected] was for 2 sarees and 1 saree was delivered to you. The other saree was not available and we have given alternate design saree to choose on 3rd March 09. You have agreed to go for the alternate and communicated the same on 6th March 09. Unfortunately the alternate design saree also went out of stock. Hence we canceled the order on 11th March 2009 and the refund went to your prepaid account immediately as you have used the same mode for payment. Later you have used the same amount to place another order.

Our sincere apologies for not able to execute the order and inconvenience caused to you due to the same. We will ensure that we provide better service to you in future. Please feel free to write to us for any issues with your future purchases and we will be glad to assist you.

Please Note : We have started providing the exact status of the orders in customer's My Account section for a ready reference. Please write to [protected]@indiaplaza.in for any further clarification.


Warm Regards,

Team Indiaplaza

This is really aweful, I will never look at indiaplaza to buy anything from Indiaplaza, Now i know why the hold the cheap price tag, never had to deliver the item.. Ha ha

Say away from all of those affliliats as well

Oh man, another one from Indiaplaza, I can't understand why people go there to buy

I have been shopping at Indiaplaza (earlier these guys were Fabmall.com) for a few years now. I must have placed at least 20 orders and got good products delivered on time. In a couple of cases when there was some issue, their customer service people resolved it.

Some of my friends also shop regularly there and I heard if they face any issues they escalate to their CEO (email id on their website) who replies immediately and takes action. Maybe you can try this if you face problems.

I have been buying books from Indiaplaza regularly and never faced problems. Not sure about other products though, never tried. But for books, they are the best.

I have ordered mobiles from Indiaplaza and got it on time. Recently, I bought a Blackberry at amazing discount and am very happy. I think you should try to escalate to their CEO and see if your problem can be resolved. These guys are good

I use Indiaplaza to send flowers and gifts for festivals like Diwali, Rakhi etc. They always deliver on time. Sometimes, if they miss the date, they make up by sending complimentary cookies and also refunding the money. These things happen, but their customer service is really good.

IndiaPlaza.in — Pathetic service

I bought a children's laptop from the site in March 09.
Received the item after 1 MONTH.

It was defective, hence called them up and sent it back on April 1st, 09.

Now it has been more than a month.

They have not sent the item back.

I call up, and get the answer : it will come in 4-5 days.
Even in emails, same answer.

Very bad experience.

I request all online users to STAY AWAY from Indiaplaza.in

Dear Ram H,

We are extremely sorry at the experience you had with us. We are unable to track your purchase history with available details. Hence, we request you to kindly provide registered email address with us or your contact number so we can contact you and resolve any issue which is pending. We will ensure that we provide better service in future. Kindly contact us on[protected] or write to [protected]@indiaplaza.in .

Wram Regards,

Team Indiaplaza

Dear Customer,

We are extremely sorry at the experience you had with us. We are unable to track your purchase history with available details. Hence, we request you to kindly provide your registered email address/ Order number/ your contact number so we can contact you and resolve any issue which is pending. We will ensure that we provide better service in future. Kindly contact us on[protected] or write to [protected]@indiaplaza.in .

Wram Regards,

Team Indiaplaza

All,
The issue is closed and here's how..

On 7th I check the site and it says the shipment will happnen on 17th and that too not sure, cos they were to source from another vendor( Aparently the site showed the same item on 7th as well).

The customer care person asked if I would like to cancel the order, I said yes and the refund came in 5-6 days.

So that was a happy ending to the story, I'm happy that they made the refund on time.

How did I buy the product ? Went to a shop at Kandivali (W), there are a few near the station and got the product at 200 Rs less than what I was in indiaplaza.

Suresh Thangiah : Thanks for your suggesion, Even I got similiar suggestion from others, I also tried to get the contacts but could not.

Manpreet : you were lucky to get all those cookies etc.

Raj Narayan, nadini, manjeet etc.. thanks for your support

Dear Pratik Pawar,


We are extremely sorry at the experience you had with us.

Your order #[protected] was for 2 items Mobile Quick Charger and English Learner Laptop Multifunctional Activities (New Model). Both the items were delivered to you and later you found that the English Learner Laptop Multifunctional Activities (New Model) was defective. We asked you to send the item back for servicing. You have sent the item and it was sent to suppliers for repair. Later we found the item was not repairable. Hence, we have cancelled the order and process the refund. The refund was processed on 27th may through reference number [protected] to your paymate account.

Please accept apologies for the inconvenience caused to you due to long time delay in resolving the issue.

We will ensure that you receive better service in future. Please feel free to contact us for any issue you face in your future purchases and we will be glad to assist you. Please contact us on[protected] or write to [protected]@indiaplaza.in .


Wram Regards,

Team Indiaplaza

Laptop / Indiaplaza — availability of stock

Dear sir

i am executive in the maruti dealership i had achive the target and company provide me gift certificate for online purchasing through www.indiaplaza.com and my
company has issue gift certificate of rs 40000. agt. gift voucher i want purchase laptop but company
has no more varity or brand and i have chosse 'LENOVO LAPTOPS Core2 Duo 7757-54Q' in the option
and orderd .order no[protected]. dated 13/06/2009 but indiaplaza company do not supply me the
material. after that i request to the company please cancel my order and credit amount on my account
but company credit my gift certificate account. i have no use of gift certificate because i want purchase
laptop and they dont have
i request to consumer cort please refund my amount in my bank account or they dont want credit
my bank account provide me more option of laptop which i can purchase further comunication under mentioned .


GAJENDRA MALVIYA





Dear Gajendra Malviya,


I apologize for the inconvenience caused to you due to the delay in Cancellation of the order#[protected], due to technical issue.


We are checking regarding the cancellation of the order on priority. I kindly request you to provide us 2 days time to update you on the cancellation and refund.


As a part of Indiaplaza Quality Improvement Process, please rate my above response to you by clicking on the below link. Your feedback will help us serve you better. This would only take a minute.




http://www.indiaplaza.in/feedback/emailfeedback.aspx agentname=Jasmine


Warm Regards,


Jasmine


Indiaplaza team
Shop at www.indiaplaza.in







Dear sir





i have request you to please cancel my order. how much time u will take for order cancellation. i am lessen last six days to your executive give me two days. please look in to this matter seriously





GAJENDRA MALVIYA










From: "[protected]@indiaplaza.in" <[protected]@indiaplaza.in>
To: malviya.[protected]@yahoo.com
Sent: Friday, 10 July, 2009 5:57:00 PM
Subject: Re: order #[protected].


Dear Gajendra Malviya,
At the outset, please accept our sincere apologies for the delay and inconvenience caused to you placed under your order #[protected] . We would like to inform you that we are constantly checking the status with our concern department for the order cancellation . We have also escalated this issue with our higher authorities and instructed them to update us the status against your order.

Please give us 2 days of time. We shall check and update u the status on the same.



Please feel free to get back to us for further
information/clarification.


http://www.indiaplaza.in/feedback/emailfeedback.aspx?agentname=Bindu


?As a part of Indiaplaza Quality Improvement Process, please rate my above response to you by clicking on the above link. Your feedback will help us serve you better. This would only take a minute?.


Warm Regards,
Bindu
Indiaplaza team
Shop at www.indiaplaza.in
Phone: +[protected]




Dear sir





this is my complaint id 92120. for cancellation .against order no[protected] but the order not cancel yet.


i request you to please cancel my order.





GAJENDRA MALVIYA













From: " ymailto="mailto:[protected]@indiaplaza.in">[protected]@indiaplaza.i...⇄ <[protected]@indiaplaza.in>
To: malviya.[protected]@yahoo.com
Sent: Wednesday, 8 July, 2009 5:13:35 PM
Subject: Re: order #[protected].




Dear Gajendra Malviya,




Thanks for writing back to us and providing us with the account # . We will check about your refund with our accounts team and have the same updated to you once the order cancellation .


I request you to kindly bear with us till then.


Please feel free to get back to us if in case the order not cancelled in 2 days .




target=_blank> target=_blank>http://www.indiaplaza.in/feedback/emailfeedback.aspx?agentname=...⇄




?As a part of Indiaplaza Quality Improvement Process, please rate my above response to you by clicking on the above link. Your feedback will help us serve you better. This would only take a minute?.


Warm Regards,
Bindu
Indiaplaza team
Shop at www.indiaplaza.in
Phone: +[protected]



Dear sir





as per your mail my order has been cancelled.or my complaint id is 92120. after completion your cancellation process. please refund my amount in a/c no [protected] GAJENDRA MALVIYA IDBI BANK



GAJENDRA MALVIYA









From: "[protected]@indiaplaza.in" < ymailto="mailto: ymailto="mailto:[protected]@indiaplaza.in">[protected]@indiaplaza.i...⇄
To: malviya.[protected]@yahoo.com
Sent: Tuesday, 7 July, 2009 5:19:41 PM
Subject: order #[protected].

Dear Gajendra Malviya,
We are really sorry for the inconvenience caused to you in this order #[protected].
As per your telephonic conversation with of our agents we have informed our concerned department to have the order cancelled at the earliest as there is a long delay in shipping the item.
The order will be cancelled in another 2-3 days.Refund will be processed once the order is cancelled..
Please bear with us till then.

Your complaint ID is ? 92120? please refer this ID for further assistance
on this query.
Please feel free to write
back to us for further assistance and clarifications.
As a part of Indiaplaza
Quality Improvement Process, please rate me by clicking on the below link.
Your feedback will help us serve you better. This would only take a minute.


http://www.indiaplaza.in/feedback/emailfeedback.aspx?agentname=Renuka


Warm Regards,
Renuka
Indiaplaza team
Shop at www.indiaplaza.in
phone[protected]



what is the possibility that item will be ship on 13/07/09 your are makeing me fool from one month i want cancel my order and refund my amount which details given my previous mail. or u will not cancel my order i am going to take legal action. gajendra malviya

ymailto="mailto:[protected]@indiaplaza.in">[protected]@indiaplaza.i...⇄ wrote:
>
> Dear
Gajendra Malviya,
> I apologize for the inconvenience caused to you due
to the delay in shipment of the item 'LENOVO LAPTOPS Core2 Duo 7757-54Q' placed under the order #[protected].
> The item were scheduled to be shipped by[protected], unfortunately due to stock issue our suppliers have postponed the shipment till[protected]. I request you to confirm whether the item could be shipped by[protected]. On your confirmation, we would take the necessary action.
> Kindly bear with us.
> We are sorry for not intimating you earlier..
> Please feel free to get back to us for any further clarifications..
> ?As a part of Indiaplaza Quality Improvement Process, please rate my above response to you by clicking on the below link. Your feedback will help us serve you better. This would only take a minute?.
>
target=_blank> target=_blank>http://www.indiaplaza.in/feedback/emailfeedback.aspx?agentname=...⇄
> Warm Regards,
> Sangameswaran
> Indiaplaza team
> Shop at www.indiaplaza.in
> Dear sir
> I have orderd lenovo laptop core 2 duo 7757-54Q" order no #[protected] on 06/06/09 the item shipping date on 13/06/09 but item was not shipped after that i contact to customer care. he told me item will be ship on 20/06/09 but item was not shipped again i contact to customer care. he told me item will be ship on 03/07/09 but item was not shipped i contact to customer care ( praveen ) told me item will be ship on Monday (06/07/09 ) today i contact to customer care ( satish ) tell give me one day more (after completing one month) if today item will not ship.we will refund your payment
> so i kindly request
you to please refund my amount on my A/C NO [protected] GAJENDRA MALVIYA IDBI BANK reply.
>
GAJENDRA
MALVIYA
>
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IndiaPlaza.in — Item no shipped

No improvement in either the status update on website or confirmation mail with shipping details. IndiaPlaza, can I know the action plan for this complaint?


**************************************
From: [protected]@indiaplaza.in [mailto:[protected]@indiaplaza.in]
Sent: Monday, July 20, 2009 2:17 PM
To: Prabhakar Racherla
Subject: RE: Your order #[protected] with Indiaplaza.in


Dear Prabhakar Racherla,

I am sorry for the delay in shipment of the item ' IFB Convection Microwave Oven 20 Ltr 20SC2 + Cook Book + Starter Kit under your order #[protected] .

The delay is caused due to some issues with our vendor. We have received an confirmation from our vendor that the item would be shipped by 20 th July. Once the item is shipped, the shipment details will be updated through confirmation mail. Kindly bear with us till then.

Please write back to us if you don't receive an update within the above mentioned period.

As a part of Indiaplaza Quality Improvement Process, please rate my above response to you by clicking on the below link. Your feedback will help us serve you better. This would only take a minute.

http://www.indiaplaza.in/feedback/emailfeedback.aspx agentname=Jasmine


Warm Regards,
Jasmine
Indiaplaza team
Shop at www.indiaplaza.in


***************

Hi,

No news about the shipment of this order which I placed on 7th July. Offer isnt really great neway, enquired in the market to find it?s the same thing what outlets are offerring. I could have got my item off the shelf, here having booked and PAID 13 days back I'm yet to receive the shipment/news on the status. Website order status even today (20th July) shows"Will be shipped by 17 Jul 2009".

None attend to the call either when I tried[protected]. didn't expect this kind of service from IndiaPlaza. Please revert with your response ASAP.


regards
Prabhakar Racherla
Mobile: [protected]

Dear Gajendra Malviya,


We are extremely sorry at the experience you had with us.

We were forced to cancel the order #[protected] as the ordered item LENOVO LAPTOPS Core2 Duo 7757-54Q went out of stock at our suppliers end. The refund already made to your gift certificate and we request you to kindly redeem the same by placing order for some other item/items.


Our sincere apologies for not able to execute the order and inconvenience caused to you due to the same. We will ensure that we provide better service to you in future. Please feel free to write to us for any issues with your future purchases and we will be glad to assist you.


Warm Regards,

Team Indiaplaza

Indiaplaza. In / Sony Ericcson W300i — Refusal to honor warranty, No Courtesy or Regard

Before I begin to tell my story, let me say that I have been a loyal customer of Indiaplaza for more than 6 years and this is the first time I ever had to contact their customer service and the experience is indescribable.

I had purchased a Sony Ericcson W300i phone for my brother as a Birthday Gift for about Rs. 5600 in Feb. 2008 from Indiaplaza.in, however, last month the microphone of the telephone ceased to function making the phone unusable. We contacted SONY INDIA but they said that SONY does NOT provide any kind of warranty for its products that are SOLD ONLINE. This was discovered after my brother had to waste one full day of work to visit SONY's service center in Mumbai and had to wait in a long queue just to discover this. Needless to say, this was a shocking experience as Indiaplaza's product description clearly mentioned that the product came with ONE YEAR OF MANUFACTURER WARRANTY.

We conveyed this to Indiaplaza hoping to get a clarification on how they were selling something with a warranty that was not even being recognized by SONY INDIA. Instead of telling the entire sob-story, I would like to say that I have made almost 10 Phone calls to Indiaplaza's customer care located in Bangalore to no avail. I have no clue what kind of people they have employed.

Their customer care reps have FAILED to even understand the issue after about 10 phone calls from me and about 7-8 from my brother. The service reps keep offering to send a receipt or a warranty card despite out repeated requests that SONY INDIA has already refused to honor WARRANTY regardless of anything. The rep we spoke to whose name I will not mention, has repeatedly PROMISED that a supervisor will call my brother back in Mumbai with a resolution, however, after false promises for about a week, NO ONE has yes returned the phone call and we have to call them each day about why NO ONE is contacting us.

Let me make it clear that I have to wake up at 5 AM (which i do anyhow) in order to make the call to them before they shut down operations at 6 PM IST.

Despite several emails, we keep receiving a poorly composed reply with promises that they are looking into the issue. I am really appalled at the whole issue and despite emailing a bunch of other people including their COO, Vaitheeswaran, I have not received any thing promising. Indiaplaza has constantly refused to hear our please to either replace the phone or repair it.

I have sent them a final email advising that a case will be filed in Consumer Court for breach of trust and dishonoring the terms of purchase. I am hoping to receive good news before I am forced to take this extreme step.

MORAL OF THE STORY: Stay Miles Away from INDIAPLAZA. Their Management and Customer Care both are HIGHLY INCOMPETENT and need to take a lesson from companies like Infibeam.com and Flipkart.com where customer services exceeds all known benchmarks. I have attached a copy of my conversation with Indiaplaza as well.

Regards,
Gautam

P.S A copy of my emails can be seen at:
http://sites.google.com/site/gdharstorage/Home/indiaplazapathetic.gif

Here's a copy of my most recent email to Indiaplaza (after about 15 phone calls and numerous emails):
=======================

From: Gautam Dhar
Sent: Thursday, August 27, 2009 8:47 AM
To: [protected]@indiaplaza.in ; [protected]@indiaplaza.com ; [protected]@indiaplaza.in ; [protected]@indiaplaza.com ; [protected]@indiaplaza.in ; [protected]@indiaplaza.in ; [protected]@indiaplaza.in ; [protected]@indiaplaza.in ; [protected]@indiaplaza.in ; [protected]@indiaplaza.in
Cc: Yogesh Dhar (Work) ; Gautam Dhar (Personal)
Subject: Appalled at your Customer Service - Warranty Issue with Order #[protected]


To All Parties Concerned:

The purpose of this email is to reach out to the Customer Care Dept. and the Management team at Indiaplaza regarding a warranty issue with Order #[protected]. I DO NOT wish to repeat what the issue is. Your customer care team has FAILED to understand the issue in over 2 weeks. There have been promises of a phone call back by a Supervisor, but they were all false and empty promises.

I am APPALLED at the horrible customer service Indiaplaza has provided to a customer who has been a loyal patron for last 6-7 years. All of your customer care representatives have failed to show an courtesy or meet the minimum level of service that your company claims to offer on its website. After only a few months, a Rs 6000 worth of phone has turned into a lemon and your company has blatantly REFUSED to even listen to the issue.

You sold a product that SONY INDIA has REFUSED to honour the warranty on, as numerous of my emails listed below (along with an email from SONY INDIA) have mentioned. Your representatives ARE NOT reading emails and NOT listening to us on the phone. I have made ABOUT 10 phone calls from USA to your Banagalore customer care office at 5AM, however, all in vain.

If your company has anyone competent at a superior level, I request that he/she give either me or my brother Yogesh (to whom the phone was shipped) a call back.

Our final step will be to file a Case in Consumer Court by next week against INDIAPLAZA for breach of trust and dishonoring the terms of purchase.

Sincerely,
Gautam D

CORRECTION: Phone was purchased in FEB 2009 NOT 2008.

Order cancelled without intimation and money not refunded. (Order #[protected]

I ordered a Mobile phone from Indiaplaza, howvever the order was cancelled without intimation and the amount (Rs. 4200) was not refunded. I have been following with Indiaplaza team since 1 month with any positive response.
This is the first time I purchased something from this site and now would never do any shopping from here.

Khalid

Company www.Indiaplaza. In, Product Name Hot Wheels Colour Shifters - 2 Pack Assortment — Defective item received and there is no replacement of item provided

Dear Sir,

Hot Wheels Colour Shifters - 2 Pack Assortment item received on 15th September 2009 was defective and even after regestering a compain on the companies official website and following up they have not yet come with the item replacement nor refund. This is frustrating and some action needs to be taken. Please see details of the follow-up tickets

Date Ticket No TCategory Comments
9/18/2009 9:15:09 PM CNT[protected] Refunds I received a defective item on 15th September 2009 and I have registered a complain with the customer care on the same day (refer CNT[protected]. I still do not see any course of action being taken by you. Please refund the amount immediately without further delay.

Please refer to this note when buying onine with IndiaPlaza

Regards,

Manjunath S

9/15/2009 1:22:49 PM CNT[protected] Others Dear Sir, I received the Hot Wheels Color Shifters pack (Order No.[protected]. Unfortunately, the item does not change color with warm or cold water, we have tried all tempratures of water. The item supplied is defective and we are not satisfied with the item supplied. Please let me know if there is a way we can get a replacement for the defective item supplied or get a refund of the amount. Thanks and regards, Manjunath S

Dear Manjunath Subramanyam,

As per you conversation with our customer service, we thank you for confirming that the replacement sent is working well. We will look forward to have you shop with us regularly.

Dear gautham Dhar,

We have serviced the phone from our end and sent to your brother through First Flight courier consignment # F14828910 on 5th October. It was delivered on 6th October. Our sincere apologies for the inconvenience caused to you.


Warm Regards,

Team Indiaplaza

Dear Prabhakar Racherla,


We had shipped the IFB Convection Microwave Oven 20 Ltr 20SC2 + Cook Book + Starter Kit on 21st July and the same was delivered to you. We will look forward the have you chop with us regularly.


Warm Regards,

Team Indiaplaza

I wish to place on record my experience with Indiaplaza. The first time I used their service, was for ordering the book The Lost Symbol by Dan Brown. This was a pre publication offer, which was promptly shipped to my address as promised, without any delay. However, that experience has been neutralised by the subsequent experience. I beacme a member of their book club. When I wanted to redeem their gift certificate, by ordering a book, I'm yet to get a proper response. I have mailed them twice. Three times, they issued a Customer care ticket. Each time, they have not been able to resolve the issue. Initially they said, I have not placed the order. When I replied, to treat the complaint as an order for the book, they wanted to know thorugh which account, I had placed the order!!! Each time the response to my compalint ticket is " closed " as per their wbsite. How they are closing these complaints, without resolving the complaint is anybody's guess. I have a feeling, they employ to take care of Customer Service complaints. As mentioned by many, their customer Service phone number, I think is unmanned. When you ring, you get a continuous ringtone. No One picks the phone. Should I thank my stars for getting my first order on time? Or should I blame myself for falling for their advertisments in the print media of reputed newspapers.
I hope they resolve the issue and I get my ordered gift book as promised
Sundar Ramanathan

INDIA PLAZA — No response on my purchase

I have ordered Videocon DVD 5.1 Channel with USB with Adidas Bag free worth Rs.949 from India Plaza on October 12, 2009. My order no is[protected]. Till date i have written 'n' number times for asking details of my order and when will i get delivery of the same. The delivery was suppose to be made in 7 days from the order. Till date i havent received the product and no body is responding from India Plaza. Last communication from them was that product would be shipped on November 9, 2009 but no details have been provided about the shipping on their web page.

Please Help..

Regards
Digesh

Dear Digesh,

Our sincere apologies for the delay and inconvenience caused to you. We could not ship the ordered item - Videocon DVD 5.1 Channel with USB due to the stock issues and we have cancelled the ordered after taking confirmation from you. The refund will reflect in your account within 5 working days.

Warm regards,

Team Indiaplaza.in

Indiaplaza. In — Non-Delivery, Pathetic Customer Service, Cheats

This has to be the worst online shopping portal in the world.

I had ordered two DVD games, worth about Rs. 1800 on Nov 4th 2009.

Order no.[protected] initial estimate was that it would be shipped by 9th of Nov.

I opened a customer service ticket on the 9th evening, asking by when will this order be shipped. The reply of the note came on the 11th:

"Dear Mr.Siddhartha Gupta,

I apologize for the delay caused in shipping the items against your order. Kindly provide us another 2 days time to check with our suppliers and have your items shipped. We will update the tracking details once the order is shipped."

So Indiaplaza didnt even have the items in-stock, but this information wasnt shared when i was placing the order. Anyhow, since they were just games, i simply replied to the ticket with my surprize why Indiaplaza would take orders of items they didnt have in-stock, and waited.

11th came and went, no reply on my open ticket. The Indiaplaza.in website doesnt exactly advertise its 'Customer Service' phone number openly on the portal. I had to go into Help, then FAQs, then search - to find a number to call.

I called on the 13th - the agent after taking my details, first says that actually the items werent in stock, but will be by 14th. I lodged a complaint with him, sharing my displeasure at this 'online shopping experience' and requested that he please update me if the order is being processed or not. He assured me it would be shipped on the 14th, the open ticket would be replied to and i would be updated once the items were shipped.

Its Monday the 16th - i got no response from Indiaplaza.in, hence called them again - this time the agent STARTS the conversation with 'Actually these items WERE available, but NOW theyre NOT available, shall i go ahead and cancel your order!?' - this is the most disgraceful shopping website.

After wasting 12 days theyre telling me to cancel the order.

Theyre cheats and unprofessional - i shouldve read all the consumer complaints and realized what a nightmare this lying outfit is. Now i will wait for the cancellation.

Whatever happened to the quick, easy and efficiency of online shopping - they want to be the next Amazon, but are a disgrace - i see so many complaints. All aggreviers chose to do nothing because individually its trivial amounts - but i bet this website collectively cheats the populations for Crores in a year.

You have been warned, i will surely never use this pathetic portal - you should think twice too.

I have posted like others and you the same cheating done by Indiaplaza unde title "Order not delivered as per promised date" .

I think we all need to united( those who got cheated by Indiaplaza) and sue them.

Dear Mr.Siddhartha Gupta,



We are extremely sorry at the experience you had with us. The order #[protected] was shipped and delivered on 19th November at the given address. The shipment was delayed due to stock issue and we apologize for the same. We will try and provide better service in furture.


Regards,

Team Indiaplaza

the only way to get ur self helped is CONSUMER COURT
these online purchases are like this only, i my self have lost money and satisfaction many times in these types of matter but now i went to stores and purchase a brand new item in front of my eyes

wollet — non delivery product

28 dec 09 ko indore rms se speed post kiya gaya tha..sp no -EI[protected]IN jo abhi tak paucha nahi hai.

Indiaplaza recently (Dec 09) gave me free a Gift Certificate worth 250/-. I ordered an emergency lamp worth 500 and paid for it partially with the Gift Certificate and partially with my bank account.

The item was delivered in 6 days. The lamp is very nice and very useful and working fine
I think I got a good deal in less price at Indiaplaza.

Indiaplaza is very nice site to do online shopping,

Thanks.

Thanks for the update Pratik. I also faced some issues with Indiaplaza sometime back, recently they called me up, solved my earlier complaints and also helped me shop again for a book. I ordered The Lost Symbol by Dan Brown and got it in 24 hours. They seem to be coming back to their earlier high standards of customer service and that is good for consumers.

www.Indiaplaza. In / Dvd Titles — PART ORDER RECEIVED: ONE DVD OUT OF FOUR ORDERED NOT RECEIVED

SUBJECT: ORDER NO.[protected] DATED Jan 30, 2010 FOR 4 NOS DVDS.
REF: COMPLAINT REGISTERED VIDE INDIAPLAZA tICKET NO. CNT[protected]

The above mentioned Order No. has four (04)items, but I have received a couriered parcel which contained only three(03)nos of DVDs viz., "ISLAND", "HERCULES" & "IDENTITY" along with a Cash Memo No. 36020 which also shows only three DVDs as noted above. The DVD for movie "HOLIDAY" is missing in the consignment the price for which was already been paid in advance and included in the total Order Value of Rs 1572.00 paid vide Credit Card. Subsequently, I received a SMS from India plaza that " all 4 out of 4 items shipped".However, I received only three DVDs as noted above.
I registered complaint vide above Ticket No. on the website and got SMS on 11.02.2010 FROM WEBSITE THAT MY " will be responded by 13.02.2010.
Thereafter, I went on resubmitting query against the "TICKET"& repeated it 3-4 times till 17.02.2010 but till now the website remained totally silent and the Complaint ticket shows status as "OPEN".
Please arrange to look into this and help ne out in resolving the issue by arranging the missing DVD at the earliest.
AMITABH MISRA

Dear AMITABH MISRA,


Our sincere apologies for the inconvenience caused to you due to short shipment of the DVD 'Holiday'. The DVD is out of stock and the order for the same is canceled. Refund for the same DVD is initiated and the same will reflect on your account in 5 to 7 working days. Once again we apologize for the inconvenience caused. We will look forward to have you shop with us soon.

Warm Regards,

Team Indiaplaza

CNT[protected]
Dated 16 Feb 2010
I have not received Bunch of 20 Red Roses : Heart to Heart for Valentine so far. Cost Rs. 999/-
I don't need this item anymore as 14th Feb is over. Please refund me my money for this item.

19 Feb 2010:
Reminder: Can someone reply on this.

20 Feb 2010:
When my complained will be addressed?

Indiaplaza. In — I haven't got the Product in My Hand

I have purchased Kids Laptop on 3rd March 2010. 12 Days gone still I haven't received them in my Hands. I have raised a ticket no response for that. There is no good response from Call center too and Finally my money was gone.

My ORDER # is[protected] . Order status showing as 'Shipped'. But I haven't got the product in my hand. I am staying at Triplicane heart of the City of Chennai. They mentioned on their website that Maximum shipping days will be 7days. Still haven't received the item.

BEWARE don't buy anything From indiaplaza.in

Dear Charles,

Our apologies for the inconvenience you had to face. We had earlier shipped out your order through aramex couriers twice and the shipment was returned back stating premises closed. We have once again reshipped the item through Aramex couriers vide airway bill no. [protected] on 19th March, 2010. The shipment will be delivered to you within 3 working days.

Warm regards,

Team Indiaplaza.in

Indiaplaza. In — non receipt of item

hello sir/mam,
This is regarding my order that i have placed in INDIAPLAZA, product being CITIZEN BLOOD PRESSURE MONITOR...order no IN[protected] dated 24th of march...i was assured that i would receive my consignment within 7 days....however i did not receive it till date...and they say that my order has been delivered.....despite my repeated reminders company has not taken any action in retreving my order in anyway if not refunding my money.....please if at least i can get some assurance from your side that you will take action against them,i will be relieved a lot...expecting to hear from u soon....thanks..

Indiaplaza. In — Pathetic Service - Non Delivery of Items & No update to customer complaints

I Had booked a HTC Tatto on Indiaplaza.in on 5th Of May 2010, and ever since then I am chasing behind these guys to give me a update. As payment was chareged on the same day & no update is made regarding shipment of the product also I had requested them to provide only White Color Set on the same day, they had committed to provide the same, but now when I contacted Customer service they are saying that they cannnot cmmit for the same.

After lodging many complaints still no update from them.

Few Sample ticket Nos

CNT[protected]

CNT[protected]

CNT[protected]

CNT[protected]


What the [censored] service....

These guys only know how to charge a (A regular Genuine) customer but don't know how to satisfy them...

An Advice to these guys : A Happy customer is your walking advertisement.

Indiaplaza guys I know this will be of no help & still confident of this, but I am writing this & will spread this to the entire world.

Bad Service

Pathetic Service .. guys would suggest you all to avoid Indiaplaza.in they are thugs ...

Indiaplaza. In — Wrong product sent

Had placed order for Olympus Binocular 8x40 DPSI, with order number : IN[protected] dated 24th March 2010.

Received a product on 08.04.2010

The box was not company seal packed. On the company box its written "Made in japan". Inside on the product its written "Made in China". Seams like the product inside the box has been opened and changed.

On contacting customer care, Vathsala said that the product would be picked up and replaced. But till today (after 40 days) no one has come for replacement. Moreover the customer care dept is not responding now.

The binoculars are of poor quality and not upto mark and they strain eyes on use. They can harm eyes.

Dear Avinash Singh,
This order has been delivered and we have also received a confirmation on the same from consignee. I kindly request you to acknowledge the same.
Thanks,
Gautham.R
www.indiaplaza.in

Dear Abhishek Khandelwal,
The order for Nokia 1200 With 1 Year Manufacturer Warranty was shipped on 10th June 2008 and the same was delivered on 11th June 2008. I kindly request you to acknowledge the same.
Thanks,
Gautham.R
www.indiaplaza.in

Dear Somak Banik,
We had not received payment against this order and hence the amount was not refunded back to your account. The other order placed on the same day bearing order #[protected] was executed and the recharge vouchers were sent to your E-mail on 4th May 2008. I kindly request you to check and acknowledge.
Thanks,
Gautham.R
www.indiaplaza.in

Dear Sir,

We are extremely sorry at the experience you had with us. We are unable to track your purchase history with available details. Hence, we request you to kindly provide your registered email address/ Order number/ your contact number so we can contact you and resolve any issue which is pending. We will ensure that we provide better service in future. Kindly contact us on[protected] or write to : [protected]@indiaplaza.in .

Wram Regards,
Gautham.R
Team Indiaplaza

India Plaza, Largest On Line Shopping — Non receipt of ordered and paid Article.

I ordered 3 articles viz. Kingston 8 GB Pen drive, Glucose Monitor and Citzen Digital Blood Presure Monitor at a Cost of Rs. 3081/= including packing and shipping Charges. The Order No. was 10749. Out of the three itms, items 1 & 2 were delivered to me correctly. Item 3 B.P. Monitor has not been delivered to me though approximately 2 months have elapsed. On several Querries with the Company they gave me a No. AWB [protected] of ARAMEX Couriers and on enquiry from the Couriers it turned out to be that of the Pen Drive which has been delivered to me on April 4th, 2010. It is obvious that they have either failed to send the item or the Courier delivered only one item instead of two. I stay alone in my address and the article has not been delivered to me. If the company assures that the article has been delivered let them prove that to whom it has been delivered. This is a case of Malfunction of On line Purchases inviting the attention of buyers to stop on line purchases.

Indiaplaza / Sifymall — DELIVERY OF ORDERED PARCEL YET TO RECEIVE

I had placed an order for Kids Educational Laptop for Rs.399+Rs.50( for shipping and delivery) on 7th May 2010 through SifyMall powered by Indiaplaza.
I had paid through credit card & my order number is SM[protected].
I'm still to receive the said laptop. I have registered complaints on the Sifymall website and I haven't received any response for my complaints. I tried calling their call center but the numbers cannot be reached.
Please help me in this.

Regards,
Humaid JAfri

India Plaza, Sify Shopping — Material not delivered although payment was made one month before.

I ordered for a mobile handset through Sify Shopping Mall as follows:

Order date : 29th april 2010
Item : Nokia mobile set
Order No : SM[protected]
Payment: Rs: 2389-00 through credit card.
Delivery: within 7 days as agreed.
Till today the material is not delivered.
I contacted sify customercare many times but very reluctant to talk or to resolve the issue.
In the past also they failed to deliver items & refunded money after so many months.
In such case what shall I do.
Being a big shopping mall they are simply cheating the customer & such thing shall be propagated to all.
Pl help me.

S K BASAR

Mob:[protected]

IFB microwave oven with convection — not received the starter kit

iI had ordered a microwave (IFB) and i have received the product but not received the starter kit, which is still pending.
i had talked to the customer care several times but i was given false committment that it will be delivered soon but it hasnt been delivered.
my order no. was[protected].
can anyone assure me that at what time i will receive my remaining kit.

Dear Rajan Makani,
We are closing the issue from our end as you want to retain the item.
Regards,
Team Indiaplaza

Dear Humaid Jafri,

The ordered item Next Generation Kids Laptop With Latest Technology has been shipped out through first flight couriers vide docket # F14976805 on 20th may 2010 and the same is delivered on 24th May 2010. Please accept my sincere apologies for the delay in shipping the order.

Regards,
Team Indiaplaza

Indiaplaza. In — No order delivery or refund

I had ordered for 'Shrewsberry Biscuits' and 'Ferrero Rocher Chocolates' on the 18 June 2010 from Indiaplaza.in. They delivered part of the order to the intended recepient in Ahmedabad after some 15 days.
After that I have been posting Customer Queries since 27 June 2010 since the biscuits were not delivered. The agents did not respond for ages, until one agent finally replied on 22 July 2010

This query is still open and is expected to close by 24/07/2010
Dear xyz,

I am sorry for the delay & inconvenience caused to you in this regards, we are checking the delay in this regards, will have the same closed in other 24 - 48 Hrs of time.

For any further clarification please right back to us.
Thanks & Warm Regards
UVW
Team Indiaplaza

It has been 144 hours (6 days) since their internet response but no sign of either the order delivery or a refund.
I have re-queried twice after that with no response. They never pick up their helpline phone. Once somebody picked up but hung up without uttering a single word. The ironic part is that the query is still open and says "This query is still open and is expected to close by 24/07/2010"

I am tired of the kind of service Indiaplaza.in provides these days. I have been a regular customer with these people. And I have spend a lot shopping from their website. I dread the way they might be treating their 'not so regular' customers if this is how they treat their regulars.

I am definitely gonna close my account with these people. And probably even warn others off.

Dear Mr.Surya Murali,

We have cancelled the order for the item - Shrewsberry Biscuits and initiated refund to your account. The refund will reflect in your account within 5 working day.

Our sincere apologies for the inconveniece you had to face.

Warm regards,

Team Indiaplaza

Indiaplaza. In — Cheating company

Big time cheaters! I placed 3 different orders with Indiaplaza.in. One item (boom box Order IN[protected]) was cancelled after 40 days after many follow-ups saying that the item is out-of-stock! No interest paid back to me!

Another item of same order (Rhymes CD - Order IN[protected]), as per the site was shipped but I never got it! After 2.5 months and many follow-ups they said the courier company could not ship it and the package went back! When I shouted at them, they simply cancelled the order!

Another item (Fisher Price toys) was in ready-to-ship status for 15 days and when I demanded them, they said they cannot ship the item and cancelled it.

I feel so cheated by this company. They sell items that they cannot ship. I am soooo frustated and helpless. How can I stope others from getting cheated? I am very frustated with this site. Can I take legal action?

Indiaplaza. In — They never ship item

Never buy anything from India Plaza.

I suspect its a big time scam where they just cheat people by taking money and not shipping item. I used the site 4 times and every time I had bitter experiences

IN[protected]
IN[protected]
[protected]
[protected]

One order[protected] was delayed for 30 days! One order[protected] flowers) was pathetic on quality. They promised 18 red roses but delivered only 12 roses with an ugly arrangement.

Another order was past the date of given ship date by a month and when I called multiple times, they said they don't have the item and cancelled the item. I got the refund after 7 days.

Another item in the same order was in 'shipped' status but I never got it! I did not receive refund till now. Customer support person says that the courier company do not have service to the address given by me (Guntur). Big time LIE! I can easily dis-prove it.

One more order (IN[protected]) was supposed to be shipped by 30th July but was not shipped till 7th August and the customer representative keeps saying that she is checking with the supplier!!! How long?

Before of the scam guys. Never buy anything at Indiaplaza.in

Guys,

Check this United States website BBB.COM for rating on Indiaplaza. Rated "F" on a scale of A+ to F

http://www.bbb.org/central-texas/business-reviews/internet-services/india-plaza-...⇄

•8 complaints filed against business
•Failure to respond to 7 complaints filed against business.

Any more proof needed to explain their business model?

Never buy anything from Indiaplaza

Dear Sir,

We would like to update the status of the complaints raised.

IN[protected] - This order has been canceled, as the given address is does not have service with our suppliers.
Rs.4504 has already been refunded and the balance of Rs.164/- also been refunded vide refund reference no. Bid no[protected]

IN[protected] - The ordered items were shipped out through speed post and the consignee has confirmed the receipt of the same.

[protected] We have not received any complaint about the unsatisfactory delivery of flowers.

Our sincere apologies for the inconvenience.

Warm regards,

Team Indiaplaza.in

Completely agreed! Yes they are cheaters and has been doing online business by selling fake products or by not making delivery and filling their pockets with customer money.

Strong legal action is required to shut down this kind of creepy, fake, cheaters, online websites.

Indiaplaza. In — Fake Guarantee / advertising

This is Sunil Singal from Mumbai, India.
I would like to file complaint against Indiaplaza.in. Last month I ordered Rakhi and gifts via their site on Aug 13th and paid 381 via my credit card. On their site they guranteed that rakhi and gift items will be delivered before rakhi day even if its ordered on Aug 21. I got the confirmation on August 17th that my product has been shipped. Since, it was Gjazaiad (Noida), I thought it would hardly take 1-2 days to reach there. But to my surprise it din't reached to the address even till today. I complaint online on their site 3 times but with no reply and action. Just an sms that it will be resolved and answered in 24 hrs. But they din't care to even reply. If it was usual shopping thing, I wouldn't have mind it but it destroyed all the happiness of rakhi, I would really like to file case against them especially when they don't have courtesy to even reply to the complaints. I will be filing and making people aware of this fraud so that they don't fall under such gurantees and ruin their festivals. Indiaplaza.in really poor and bad service

Dear Sunil Singal,
We had shipped the ordered item Handcrafted Ganapati Thali With Rakhi Set And Sweets on 17th Aug itself through aramex couriers vide docket # [protected]. The consignment was not delivered as consignee was not available when aramec attempted the delivery. As discussed, we have cancelled the order and the amount will be refunded back to your account in 4-5 working days time. We have also shipped complimentary Rakhi to consignee.
Regards,
Gautham.R
Team Indiaplaza

Manhattan / India Plaza — No dispatch of redemption gift

Even after below mail, i am yet to receive gift..order was placed on 14-July-2010.
Can you please advice how to take this issue to consumer court

Ref : 08/10/053886/RR/CRD

Dear Mr. xxxx,

This is with reference to your e-mail dated August 23, 2010

We understand that you are not in receipt of the Gift towards the
order number IN[protected].

Based on your mail, we have liaised with India Plaza and they have
confirmed that the Gift will be despatched to your mailing address by
1st week of September 2010. We request you to bear with us in the
interim.

Assuring you of our best services always

Yours sincerely,


Ramachandran
Officer - Customer Care

Indiaplaza. In — non receipt of product

Order Number :IN[protected]

Ben10 Kids Learner Laptop
Discount: Rs. 800 (61.59%) 1 Rs. 1299 Rs. 499 Rs. 499 Rs. 49 Rs. 548.00 Will be shipped by 10 Sep 2010 BlueDart
Summary Total: 1 Rs. 499.00 Rs. 49.00 Rs. 548.00
.
This order value of Rs. 548.00 is paid through and UTI

[protected][protected][protected][protected][protected][protected][protected]

Above details is about my order number and false committment from indiaplaza that the product will be shipped by 10 september 2010. Order placed on 5th september 2010:-

Request please convey My frustation to indiaplaza ( shame on using name like INDIA):-

You all should give thanks to your luck that you are not physically dealing with customers otherwise you would have face dire consequences for the suffering that results from false committment from your end. I am really feel sorry for myself that i am citizen of a country where people like you would go to any extent to earn few money like this. Rs.548/- is not a big matter for us but if you are motivated to earn money by this way, then i can understand why E-commerce business in india is shame for us unlike other countries where they have moral left in them. SHAME ON YOU.......

I AM YET TO RECEIVE MY ITEM CODE NO ;-CNTII[protected] DATED 14/09/2010.

please send my order confermation no( #N[protected]) CNT[protected]
To my address
Anjan kumar Banerji
no 445
nr water tank
kumorpara bandel station road
Hooghly-712103.
mbl no [protected].

I had placed an order ( IN[protected] ) with indiaplaza.com on 21.09.2010 for the first time for a book ( to be shipped in 3 days time ) . I have not yet received the book . Morever the contact
numbers ( [protected] and [protected] ) provided by them seem to be
false numbers because they cannot be contacted . If you email them
through the tickets they will not response . What a pathetic service !!!
Indiaplaza seems to be a fraudulent money making site .

Indiaplaza. In — Order not shipped, No Customer Service response

Indiaplaza has not shipped my order number dated IN[protected] September 15, 2010. They do not answer phone calls (except once - when they promised to call back, but never did), their SMS/call-back facility does not work and they do not update the query status online.

Looking at the number of complaints about Indiaplaza on this forum, it is clear they are unscrupulous cheats, and legal action needs to be taken against them. Can you please advise?

I agreed ..This is the Worst Online Shopping site I ever seen ...Customer Care Never pick the phone ..Never update on tickets ... and SMS/Call Back facility does not work...

It seeme very soon they will close this Web Site also /...

Indiaplaza. In — Non Delivery of goods after 40 days of ordering

I had ordered a mobile on 6th September on Indiaplaza.in and I was initimated that the product will be shipped by 13th Septemeber.
By 13th I didnt get any intimation and I enquired about the order and they said that it is out of stock and will be shipped by 21st Sep. On 21st Sep no initmation came and I called again (also filed a complaint on their site) ; this time they said they will surely ship by 27th Sep.
27Sep I called and was said 4th Oct
4th Oct I called and was said 13th oct
Today is 16th October and even today indiaplaza.in has not delivered the mobile i ordered.
The order details are: Order Number :IN[protected]
Order Value : Rs 7500/-
Ordered on 6th Sep (40+ days and counting)
Customer care : No clue of order shipping when I called

I agree, they have not delivered my rakhi order to the US and whenever i call they say they will call back but never do.
Something needs to be done about this website.

Sify / India Plaza — defect product / rude response

Hi,
I paid for 538 rupees for the Techcom wireless headphone ( on their best deal category). order no: SM[protected]
what i received was a product with inferior, poor quality. when i sent the complaint to them.
they asking me courier it back to their place original packing. this is too much trouble for me. both time and money. how can i trust them?
also I didn't keep the original packing intact. i didn't expect to be defective.

please be careful with online shopping in sify / indiaplaza.

Regards,
Rajasekar.P
Chennai

hello,
i have also the same problem i have purchase a micomax h360 from indiaplaza site online, and in the status it shows as "ready to ship" .i have also registered the tickets .but no reply yet.
Please help me to resolve this issue or else i have to take some action. i have not yet got the delivery of the item

pankaj.
[protected]

Indiaplaza. In — Order No IN2808100392

I have online purchased a wrist watch from Indiaplaza.in on 28th august,2010 but I have not received the same yet. I am continuously calling their customer care at [protected] but did not get any solution.


Regards,

Nabarun Paul,ICICI Bank Ltd,49 Ladenla Road, darjeeling-734101,West Bengal,[protected]

www.Indiaplaza. In - The Online Shop — Non delivery of the Book "The Notebook"

Dear Sir,
I ordered for six books from www.indiaplaza.in online shop vide my order no.IN[protected] dated 2nd Sept.2010. I sent a multicity cheque of Rs.1582/- as advance payment. The shop supplied me five books on piece meal basis. The sixth book (the costliest one costing Rs.765/-) "The Notebook" has not yet been supplied to me. I have made several email requests and more than 20 telephonic requests. But the people there do not seem to care.
Now they are not even receiving my phone calls. I am at my wits ends what to do. Will you please help me either to get the book or to get a refund of Rs.765/- .
I am pasting below the Order as it appears in the site of indiaplaza.in now.
You can see the link below also.
http://www.indiaplaza.in/shop/displayorder.aspx?ordernumber=in[protected]

Pl help me.
Pramod K Sahoo
C/66, Jagruti Vihar, Sambalpur-768020
Mob:[protected]

Order Number :IN[protected]
Shipment #1
Pramod K Sahoo
C-66, Jagruti Vihar

Sambalpur
Orissa
India - 768020

Item Format Qty List Price Our Price Sub-Total Shipping Charge Total Remarks Consignment No Courier Name
Why Mars And Venus Collide
Discount: Rs. 103 (34.92%) Paperback 1 Rs. 295 Rs. 192 Rs. 192 Rs. 0 Rs. 192.00 Shipped On 09 Sep 10 F11203588 First Flight
You Are Here
Discount: Rs. 60 (30.15%) 1 Rs. 199 Rs. 139 Rs. 139 Rs. 0 Rs. 139.00 Shipped On 09 Sep 10 F11203588
The Notebook
Discount: Rs. 360 (32.01%) PBD 1 Rs. 1124.7 Rs. 765 Rs. 765 Rs. 0 Rs. 765.00 [protected] AFL Couriers
Please Mom ! It'S My Life
Discount: Rs. 24 (20%) Paperback 1 Rs. 120 Rs. 96 Rs. 96 Rs. 0 Rs. 96.00 Shipped On 09 Sep 10 [protected]
The Leader Who Had No Title
Discount: Rs. 62 (31.79%) Paperback 1 Rs. 195 Rs. 133 Rs. 133 Rs. 0 Rs. 133.00 Shipped On 09 Sep 10 F11203594 First Flight
Shobhaa At Sixty
Discount: Rs. 138 (34.94%) Paperback 1 Rs. 395 Rs. 257 Rs. 257 Rs. 0 Rs. 257.00 Shipped On 18 Sep 10 F11231584
Summary Total: 6 Rs. 1582.00 Rs. 0.00 Rs. 1582.00
.
This order value of Rs. 1582.00 is paid through and Pay by Cheque/Demand Draft

Dear Friends,

This is shocking news for me. I ordered a product on Nov14th 2010 for an amount of Rs 1248. My order number is IN[protected]. Inspite of many calls made to customer care, no body is picking/answering. Finally it says that i dialled in a wrong number. I am worried that i lost Rs1248. I raised online query but still no use. Even i am thinking of taking an action. Please advise.

Thanks.

Kind Regards,
Dorai

Hi can you please tell what action you took. Because I too lost huge money. Please help me.

I have chosen indiaplaza to insure timely and safe delivery of a gift but instead of timely delivery it is yet to be shipped after 9 days of plasing order it is discouraging me to purchase any more from this company.IN[protected]

IndiaPlaza.in — NO SHIPMENT

Indiaplaza.in is the worst online shopping site before tradus.

They don't even ship the goods after 3 months. No one calls back to sms sent by you.
No one bothers to reply back to your support tickets. There customer support is handled by some who are good for nothing. One of them is named sridevi.
They just tell you on phone that items will be shipped soon and delay is due to no stock. If they can't have stock in 3 months , why they sell that item ??

Indiaplaza is worst shopping site. Never ever buy from them.

Dear Customer,

We are extremely sorry at the experience you had with us. We are unable to track your purchase history with available details. Hence, we request you to kindly provide your registered email address/ Order number/ your contact number so we can contact you and resolve any issue which is pending. We will ensure that we provide better service in future. Kindly contact us on[protected] or write to : [protected]@indiaplaza.in.

Warm Regards,

Team Indiaplaza

Giftstoindiaplaza — Product not delivered - Service area within limits

Hello, I have ordered a gift to be delivered to my niece on her birthday. It has not reached on time and no feedback to my email id. It was highly embarrassing to check with them several times. After a week, I managed to chat with them online. I have never encountered such a poor quality of service on internet.

Problem described by customer service: post code of the location not in service.
This pin code is within Coimbatore district and that is listed in the website. When asked about this, there is no inclination to respond. Here is the transcript - brutally the conversation was closed. They were busy servicing the valentine day customers.

Please wait for a site operator to respond...
Operator Arvind has joined the chat.
Ticket S33807-T266 is created. The chat transcript will be attached to this ticket after the transcript is saved by system.
Arvind: Hello
Arunkumar Murthy: hello, it is me again - coimbatore is within your service area
Arunkumar Murthy: how can the gift be not delivered?
Arvind: Yes. But the Pin code is not servicable
Arunkumar Murthy: how will the customer know about it?
Arvind: anything else i can assist you with?
Arvind: will inform you later how to go about it.
Arunkumar Murthy: are you trying to help the customer - i don't intend to talk about general news here. i need help in getting this resolved
Arvind: Sorry sir. today i cant tell you everything in details.
Arvind: contcat after 14th of FeB
Arunkumar Murthy: Ok thank you - may I know why?
Arvind: Due To Valentine We Are Too Busy To Assist Others
Arunkumar Murthy: It means too busy in sales and not interested in service for a product already mis-sold.
Arvind: Thank You For Contacting With us
Arvind: Bye
Operator Arvind has left the chat.
The chat is ended.

NEVER NEVER ORDER IN THIS SITE if you intend to really gift someone.

Cheers

Arun

India Plaza Online — Miscommunication and cheating

I booked for delivery of flowers on indiaplaza and then asked them to deliver it on 16th instead of 15th. I was told that is not possible so they would cancel my order - Bangalore contact centre. I was also told that the confirmation would come through mail.

I waited for an hour and then again called up.. I was told that the order was cancelled and the money would be refunded in a week"s time.

I am disgusted and surprised to see responses saying that for the same order it was recd by two different people at the place - ( suspicious response)

It tantamounts to cheating when after confirming that they have cancelled they deduct the money and claim delivery..unfair/ mis communication can be avoided by proper training at the contact centre.

Aggrieved
Gaurav
[protected]@yahoo.com

enclosed the queries on how the tickets were closed...



2/15/2011 10:53:48 AM ticket number CNT[protected]

I am sorry for the delay & inconvenience caused to you in this regards, I would like to let you know that your order has got delivered on 15th Feb 2011 & the same is received by Nigam, As it is a Hand delivery the status was not updated immediately.Kindly accept our apologies for the inconvenience cause to you for the delay in updating the status.

For any further clarification please right back to us.
Thanks & Warm Regards
Jithender.S
Team Indiaplaza
2/15/2011 11:55:32 AM ticket number CNT[protected]

I am sorry for the delay & inconvenience caused to you in this regards, I would like to let you know that your order has got delivered on 15th Feb 2011 & the same is received by Suri, As it is a Hand delivery the status was not updated immediately.Kindly accept our apologies for the inconvenience cause to you for the delay in updating the status.

For any further clarification please right back to us.
Thanks & Warm Regards
Jithender.S
Team Indiaplaza

Giftstoindiaplaza — not delivering gift

Dear sir/mam,
I booked a gift via GiftsToIndiaPlaza which they assured will deliver by 11 aug 2011. still not delivered & they are not responding. Gorgeous Ladies Handbag & Rocher Box are the products i buyed worth Rs 1448. Please take some strict action or suggest me what can i do to take my value back as they are not even responding to my call.

Order Number: GTIP-1374
Invoice Number: GTIP-1374

indiaplaza is old name of flipkart.com
I saw very low price of a laptop around 26000 and placed and order, after 9 days i was told that the price of the laptop has gone up by Rs.2500 to 28500 !! i canceled the order and then bought it from local store same day at Rs.26800 only.

I have ordered few items from Indiaplaza just because it was showing that items will be delivered in 2 working days. Its almost 15 days and there is no response .Site is showing that items are shipped on 1st Jan whereas I have ordered the item on 2nd of July.So Indiaplaza ships your item 6 months in advance to your actual request but item will be delivered to you in next 6 months or may be 6 years or may be not. Pathetic site ...
Never shop through Indiaplza. go for Indiatimes or sify or rediff.

Dear Deepak,
The Sony ericson service center rejected to service the item as the mobile was opened in a local mobile shop and the local parts were used on the mobiles.
Thanks,
Gautham.R
www.indiaplaza.in

IndiaPlaza.in — not received order in time

i purchased tata sky vouchers worth rs 1000 from indiaplaza.in on 20/4/08. it was promised on site that i will receive the coupan numbers via email within 24 hrs but even after 50 hrs have passed i havent received any email from them. due to nonpayment my tatasky is disconnected & i m facing a lot of problem. i even made a std call to bangalore in their main office but after making me hold for around 5 min i got the reply that their system is slow so they cant help me right now. kindly guide me regarding further action against them.

Dear Mr. Ashish,

We are extremely sorry at the experience you had with us. We are unable to track your purchase history with available details. Hence, we request you to kindly provide registered email address with us or your contact number so we can contact you and resolve any issue which is pending. We will ensure that we provide better service in future. Kindly contact us on[protected] or write to [protected]@indiaplaza.in .

Wram Regards,

Team Indiaplaza

Hi Ashish,
I'm not advocating but found FlipKart good for Books; their delivery is on time, also the site doe not let you buy if the item is out of stock- which according to me is very good.

I had similiar problem wit Indiaplaza
http://www.consumercomplaints.in//complaints/indiaplazain-c177597.html

Dear sir,

I RECEIVED INDIAPLAZA VOUCHAR RS.40000.00 BUT I WANT TO REFUND MY MONEY SO PLEASE REQUEST YOU TO WHAT PROC. FOR REFUND MONY. PLEASE REPLY AS EARLY POSSIBLE.


VIJAY

After much persuation from Indiaplaza I tried their services again. They even provided me a gift voucher of Rs 250. I must say that they din't disappointed me this time. The service was good and timely.

Keep up the good work.

Thanks,
Ashish

i havent recieved my order on time also.my order number is 19477

I have had poor experience with the customer support at Indiaplaza. I am surprised that a newspaper like Business Standard (owner of Bsbazaar) has associated with such a poorly managed website.

Black & Decker — never received order

On May 22 I ordered B/D BV-005 Replacement Collction Bag for Blower & Vacuums
Credit card has been billed and have not rec'd the order or any confirmation
My email is [protected]@roadrunner.com

Dear Ashish Gupta,

We are extremely sorry at the experience you had with us. There was a stock issue for the titles ordered due to which we were unable to execute the order. The order was cancelled on 1st of April 09 and refund was done on 4th April through Reference number INTER.9019.04042009. Our sincere apologies for not able to execute the order. We will ensure that you receive better service in future. Please feel free to contact us for any issue with your purchase. We will be grateful to assist you.

Wram Regards,

Team Indiaplaza

Hi,

After the above mentioned incident I did not order anything from IndiaPlaza. Btu few days back they asked me to try their services again and assured me that this time I won't be disappointed. They even offered mei Rs250 gift voucher.

I must say that this tiem the service was great. They delivered the quality items with in time.

Thanks,
Ashish Gupta

Thanks for the update Ashish. I also faced some issues with Indiaplaza sometime back, recently they called me up, solved my earlier complaints and also helped me shop again for a book. I ordered The Lost Symbol by Dan Brown and got it in 24 hours. They seem to be coming back to their earlier high standards of customer service and that is good for consumers.

I ordered for the nikon 10.0 megapixel camera about 60 days ago and as per the contract the [protected]@indiaplaza was supposed to fulfill its contract by 12 days and eventoday the company has failed to fulfill its committement to its customers. The amount was adjusted through the credit card for which I am paying the interest @24 pc /annum. The correspondence do not yield any result. The cheating company it is and the people who are managing this company is a group of big cheaters. because the group has prmoted by "THE HINDU" for whom I have highest respect. Now I have determind to go for consumer forum for claiming the amount and damage. theses type of people are black spots for ebusiness, there are lot of honest ways of earning money. No need to cheat the people.

pete ajay kumar shenoy

I ordered a O2 mobile and made the payement 13th of march and the cellphone has reached me on 16th evening and when I opened the pack I was surprised to see the phone nos and email ids inside the phone on 17th I reported and they have assured me a pickup by their own courier elbee. But after two days they were telling the same story. Then I took a initiative and sent the phone along with all the accessories back to their Bangalore address. The list of executieves who are all deal with me are Rashmi, Rekha, Pravin and finally Kannan all are saying lies.Then they have send the mobile phone to their vendor and finally they confirmed me on 7th noon that the mobile phone was a old one and in the evening again the same MR.Kanan says me it is a new phone and I have damaged the charger usb slot.They are telling the phone nos which were inside was many in nos around 100 nos and finally now they are telling inside is only two nos.

Now it is unacceptaable for me and I call them everyday and they never volenterialy contact me, I am searching a way to go to consumer court will some one guide me to file a complaint against the hindushooping

Robinson

The Administrator
The Hindushopping

I would like to informed to you that for I am regular subcriber of the hindu news paper I have been seen your advertisment in the month of 21st may 2009 that for kids laptop for learner kindly booked and informed to my personal e-mail ID otherthan send SMS message to my mobile number which is stated.
Once again thanking you.

With True.

NAGESHA.C S/O CHICKKA CHANNIAHA
# 00 91 [protected]

There are similar instances with other channel marketing also. I have lost money twice with rediffcom as even the order did not materialize. Hence therafter I am careful.

It may be noted that the channel partners foe the original hindushopping is Indiaplaza.in and there are many duplicate sites projecting the name almost with different spelling. One has to be very careful in such occasions.

these people are to be shot in a street.to avert any of these frauds.god save our country...

thanks for your the widespread complaint about hindu shopping
i have plans to buy a laptop from them for that i had sent a sms for cash on delivery
they replied and asked for a cheque to send
i had one through the comments
i dropped the idea of purchasing
thanks
but remember this has come thru hindu brand name
does it mean that is somebody misusing hindu' s established fame

order number #IN[protected]against INDIAPLAZA JUST FOOLS AROUND WITH THE CUSTOMERS. THEY DON'T HAVE ANYTHING IN STOCK, AFTER ORDERING THE PRODUCT WHICH USUALLY TAKES 7 DAYS FOR DELIVERY, WE HAVE TO WAIT FOR ATLEAST 2 MONTHS AND MAKE A CALL DAILY TO INDIAPLAZA AND EVERY TIME WE CALL THERE IS SOMEONE NEW PERSON OVER THERE AND IS OF NO USE. I HAVE PURCHASED AROUND RS 70000/- WORTH PRODUCTS FROM THEM, BUT NONE HAS BEEN DELIVERED ONTIME. AND AFTER SO MANY DAYS THEY ARE SAYING THAT THEY DON'T HAVE PRODUCT AND YOU WILL BE REFUNDED YOUR GIFT CERTIFICATES. AGAIN THE ISSUE IS THAT THEY WILL REFUND IT IN FORM OF GIFT CERTIFICATES WHICH CAN BE USED TO ORDER AT INDIAPLAZA ONLY. AGAIN ANYTHING YOU ORDER THE SAME THING HAPPENS AND YOU HAVE TO WAIT FOR AROUND 2 MONTHS AND THEN THE PRODUCT IS NOT IN STOCK WHEREAS THE PRODUCT WILL BE AVAILABLE AT EVERY RETAIL OUTLET OR ATLEAST IS AVAILABLE WITH THE COMPANY. THEY WILL DELIVER IT WHEN THE RATE WILL BE SLASHED AND THEN SEND IT TO YOU FROM THE SAME DISTRIBUTOR OF THE COMPANY WHERE THE PRODUCT WAS AVAILABLE SINCE MANY DAYS OR MANY MONTHS. I JUST WANTED YOU PEOPLE TO BAN THIS WEBSITE AND BAN THIS COMPANY FROM MARKETING THE PRODUCTS. BCOS THEY JUST FOOL AROUND WITH THE PEOPLE AND USE THERE MONEY FOR ATLEAST 2 MONTHS.

I completely agree that this should go to conusmer court. I have a similar experience from this website. I had purchased an emergency lentern worth Rs 895/- should give a min power of 8W for 4 hrs and they had sent some chines product worth Rs 50/ which is giving hardly 15 min charge. For the last 3 weeks neither they are replacing that nor they are refunding the amount. People should be careful and should not purchase things from this webiste.

Regards
Vidit

Mr. Vidit Jain's order is cancelled and refund is under process. Please mail me your order number and contact number if your issue is still not resolved.

Dear Venkatesh T,

We are extremely sorry at the experience you had with us. We are unable to track your purchase history with available details. Hence, we request you to kindly provide your registered email address/ Order number/ your contact number so we can contact you and resolve any issue which is pending. We will ensure that we provide better service in future. Kindly contact us on[protected] or write to [protected]@indiaplaza.in .

Wram Regards,

Team Indiaplaza

NEITHER i HAVE NOT RECEIVED ITEM OR REFUND MY ORDER NO.41755 BOOKED ON 17.07.2009 SINCE ONE MONTH HAVE ELAPSED. PLEASE TAKE NECESSARY STEPS

Please mail your contact number or the order number. Will get it resolved.

Dear Kavita Sharma,

We are extremely sorry at the experience you had with us. We are unable to track your purchase history with available details. Hence, we request you to kindly provide your registered email address/ Order number/ your contact number so we can contact you and resolve any issue which is pending. We will ensure that we provide better service in future. Kindly contact us on[protected] or write to [protected]@indiaplaza.in .

Wram Regards,

Team Indiaplaza

Dear Team IndiaPlaza

There has not been any update to our repeated request to get the status of delivery for Order Number :[protected]. all online requests to customer service resulted in same response.

hope IndiaPlaza will be responsive.

thanks.

I have not seen such an unresponsive organisation. It is a shame to say that they do not have the details.

I have also ordered a book recently and tried to contact the number given[protected], which says can be contacted from 9.30 am to 6.00 pm. I contacted today 30.03.2010 from 4.30 pm to 4.45 pm but there was no response. Why do they have to give a number if there is no body to pick up the phone is what I do not understand?

The Management of Indiaplaza should wake up from their deep slumber and look what the customer feels about their service

what the hell...i am facing the same kind of problem with this hell of a organisation. it seems that this company has started fraud business. Do you have any contact numbers of the high authority of indiaplaza?

Dear Partner,
You and your india plaza are behaving like 3rd grade impotents of the lowest order. I have placed an order on 11/08/10 numbered IN[protected] and till now there is no reply of any sort apart from confirmation order.
no one lifts the fone in call center, either in bangalore or in texas.
how is it possible? r u still existing?
today is 25/08. what is ur motive of doing business?
there is not even a proper procedure to cancel the order.
i[censored] do not have the product, pls tell me so and cancel my order, pls do not behave like impotents
regards
ravi

Ya, Indiaplaza is never deliverd the goods as per shedual and its all eyewash to custmer i had placed the order through manhaatn credita cards on 28, 08.10 and 18.09, 10 but its tottly failer for delivery and the contect no> is always busy and one no. is keeping on hold, i think i made full from thish organizaions, and prey to god " INDIAPLAZA KO SUNMANTEE DE BHAGWAN" or remove INDIA from Indiaplaza becouse its shame.
JP

I am Facing same issues with my order #IN[protected]... No one from Indiaplaza is responding..i tried all channels ...

I have ordered books order number #[protected] on the 3rd of October - but not been delivered till date.

I have contacted their customer service several times and get blatant lies saying they will deliver it today this is going on for the past 3-4 days.

The customer service also suggested - I call up Elbee their partners to know the status - What cheeck

Be aware placing orders with India Plaza - your goods will not be delivered - or might have to waste time calling them up

Sahil

Ok Friend.
But which one is good for online shopping.

I am a regularly shopping online and i nearly used all online shopping portals.
As per my experience, i can recommend IndiaPlaza even there are problems.

other indian portals is very worst then indianplaza.

see more @ www.online-shopping-experience.com.

Senthil.

Dear Sir,
Am Pooja Sharma Kakkar, I have order booked dt.13-12-08 and my order no.[protected], but not been deliverd till date.
I think if this india plaza, So I cann't any type of purchasing in next time.

Pooja

The worst online shopping website ever.

---SB

This is really bad... I will go for ebay

Indiaplaza — I have been cheated by indiaplaza

I had booked 4 orders of Rs 16223 on India Plaza during his 20% flat cash back offer .However, till date I have not received the any cash back.Suggest all posible ways to take acton against this cheating.

I find the 20% cash back gift certificate from India Plaza on dated 06/03/09.
Pl. Ignore my review.

Harish Yadav

Non delivery of product. I had ordered for CD roms in january 2009. The log showed the product as having been delivered. However on recipt i found 4 CD roms not delivered . I immediately informed them and they gave me a complaint number too. . That's all to it. I must have spoken to them about a 100 times now and every time they are extremely sorry and they will get back in 2/3 days ( note the language - get back not solve the problem) Worse still, every time you call up, there is a new person and one has to explain the story all over again. Am at a loss now. I am a gold member and have decided and told them this this would be the last time I shop with them.
All those who are planning to shop in Indiapalza beware

hello, this is kishor from Andhra pradesh, i have ordered kids perambulator product which is a worth of 3000/- on 22nd August 2009, but till the day i have not received any product . And i have so many times have been calling to this[protected] but just they said ok i will verify later i will call u or call to another - just silly answers... and so many times i have mailed but no reply or reply which indicates just after two days i will intimate but i dont know how many two days have completed. According to their information the product will be delivered within seven working days, then i dont know how many seven days completed after 22nd August. Finally i want to say rather than cheating like this its better to beg ...

India Plaza is a big cheater. I am posting this to give information to others about this fraud online service portal.

I have placed an order 4 months back but they have not procured and not responded also. When I called to customer care they stopped picking the call. They have not returned the money also.

This is the big cheater I have ever seen in my life do not loose your money and time by placing order with this India 420

I am one of the VICTIM...

no refund... no product delivery... no calls.. no response...

They are really Cheats...

someone from India should file an FIR to police... and teach this frauds some lesson...

If no one.. then I will make my move soon... and get this cheats behind the bars...

I have already lost my money to this frauds.. I wont mind loosing some more to teach this frauds some lesson...

I am another one here, I have placed an order a month back, and no one has replied to my mails, and calls. I guess these people are cheating us big time.

I am sure we should go to the consumer court for this.

I agree, INdia Plaza is cheater and fraud. I have the same story like you. I purchased ASUS P750 PDA Phone Rs. 19200/- and it s now 20 days, its nor delivered, nor cancelled.



What should I do now?

I have posted a similiar complaint on http://www.consumercomplaints.in//complaints/indiaplazain-c177597.html Looks like the best option is to stay away

Why dont you involve the management team of indiaplaza

Dear Sir,

We are extremely sorry at the experience you had with us. We are unable to track your purchase history with available details. Hence, we request you to kindly provide your registered email address/ Order number/ your contact number so we can contact you and resolve any issue which is pending. We will ensure that we provide better service in future. Kindly contact us on[protected] or write to : [protected]@indiaplaza.in .

Wram Regards,

Team Indiaplaza