Indiaplaza Complaints & Reviews

I ordered a Creative Zen Stone Plus with speakers(#[protected] which is an mp3 player with built in speakers to be delivered to my brother as a birthday gift in April. He received the older version of the player without built in speakers! I complained immediately to take back the product but instead after 2 weeks of complaining they sent separate big speakers! The point of a small mp3 players is to listen to music anywhere without lugging...

I had placed an order for 170 Ltr Videocaon Refridgerator on July 1, 2009. There website mentions delivery time of 7 days and couple of days after placing the order was showing that product would be delivered by July 9. They did not inform me about any process their end. I called them in between and they confirm the delivery date of July 9, 2009. However I did not get the product by July 9. Even till july 10, their website was showing status...

Hi

I have kept online orders with http://shopping.sify.com/ for 2 products but i have received one wrong product and another i didn't receive till now. I spoke to them many times and they are not responding with the correct information. Is it possible to take the necessary action against them. It seems this website is a fake and they might cheating with all customers like this. Some one should need to take the proper action...

Hi,

I have ordered few books through indiaplaza. It seems that they have charged more shipping charges. To ask for clarification I sent a mail to their Customer Service. But they never seem to have a satisfactory response for any question.

All they ask for is time. They make promises for email replys and call backs but they never stick to them. I have never seens a worst customer care service by any company...

All,
I booked a mobile phone from Indiaplaza on 27th of April, paid the amount through my ICICI bank account. The site mentioned seven days to ship the Phone(By 5th May). And it's the 6th May and the status of item is "will be shipped by 5th May" - No communication nothing from the company.

I mailed them, again - no response, called up the customer care[protected] in the 'prescribed' 9.30...

Hi,

I had good trust on Indiaplaza and shopped regularly with Platinum membership.
To my dismay my trust was broken with a faulty product.
I found myself cheated. :( The mobile which I shopped was mutilated and shipped with duplicate parts.

I bought a mobile Sony Ericsson K790i With one year warranty.
My order number was[protected]. When I received the mobile the box was open So I informed...

I haven't received the Books ordered by me even after more than 2 weeks of placing the order when the usual shipping time mentioned along with the product is 3 working days.

Please don't use indiaplaza for any kind of transaction. They are neither delivering the product not refunding the amount.

IndiaPlaza's customer care is worst I have ever seen, they just say that please wait for 2-3 days....

I had ordered and received a 'Black & Decker 4 Cup Coffee Maker- DCM55' under the order # 10442 (BB[protected]) from BSBAZAAR in Jan 2009. However the piece was having a defective thermostat, and hence I called BSBAZAAR.COM wherein I was told that the same would be picked up and repaired/ replaced. On the 10th of March the said item was picked up by ELBEE Courier. Since then I have been interacting with customer support and have...

I ordered novels, Ordered Number [protected] on 18th March 2009. The status showed Shipped on 21st March and after few days I was told that there is some problem with the courier and they are trying to follow it. After few more days of calling and enquiring they told me that product is not available and they are cancelling it.

Again the cancellation request was taken on 30th March and later they informed me that it was cancelled...

I had purchased an emergency lentern for Rs895/- Nippon brand which is supposed to give 8W - 7 hrs light but they had sent some Chinese product worth Rs 50/- . It has already been 3 weeks since I am chasing them but neither they are replacing nor refunding the amount. There is one Mr. Sangmeswaran who replies but always tells a lie just to pass time.

I am just writing for the informed customers who purchases things after firing...

INDIAPLAZA JUST FOOLS AROUND WITH THE CUSTOMERS. THEY DON'T HAVE ANYTHING IN STOCK, AFTER ORDERING THE PRODUCT WHICH USUALLY TAKES 7 DAYS FOR DELIVERY, WE HAVE TO WAIT FOR ATLEAST 2 MONTHS AND MAKE A CALL DAILY TO INDIAPLAZA AND EVERY TIME WE CALL THERE IS SOMEONE NEW PERSON OVER THERE AND IS OF NO USE. I HAVE PURCHASED AROUND RS 70000/- WORTH PRODUCTS FROM THEM, BUT NONE HAS BEEN DELIVERED ONTIME. AND AFTER SO MANY DAYS THEY ARE SAYING...

Hi Respected forum members,
I purchased a Canon A590 IS digital camera through www.thehindushopping.com for Rs. 6195 /- through their online shopping site on 31 Dec '08. Shipping charges of Rs. 225/- were levied and a total of Rs. 6420/- was paid. The product was supposed to be shipped in 12 days. The status of the purchase was 'ReadyToShip' all this time.

When I contacted after 16 days after purchase,...

I would like to tell everybody about this Online book retailer. I am a lecturer at Jamia millia Islamia and I placed 20 Books order at India plaza.in. These people charged my card and took away 8000 Rs. Instead of sending 20 Books they just send 5 Books and Now they are not Refunding my money or sending books to me.

I have also written a mail to them but they are not listening to me. Please somebody tell me what to do....

I placed an order vide no.[protected] with full payment on 6th March '08. Subsequently after 20 days I received an email about shipment of my order ( FRIST FLIGHT COURIER consignment no.F[protected] . I tracked down the consignment through their courier partner FIRST FLIGHT website on 5th April. Though the delivery status was shown as DELIVERED ON 1ST APRIL, unfortunately I did not received the same yet. Then I communicated to FIRST...

I purchased a Fisher Price Bead Ball from Indiaplaza. On the site it said MRP is Rs 299 and they are giving a discount of Rs 40 and selling it for Rs 259 + Rs 35 shipping charge (Total cost Rs 294). But when the product arrived I found that MRP (as printed on the box) was only Rs 259.

They have cheated me by saying that they are giving a discount of Rs 40 but actually they sold it at MRP + Rs 35 for shipping. In spite of repeated...

Indiaplaza.in is a online shopping website. I had ordered for a car audio system (model SONY CDX GT470U) worth 5600rs. This order was made on 29th June 2008. I received the package on 1st July 2008. However, they had sent a wrong product. They had sent model SONY GT 270S instead of the one I had ordered for (see above). This is a lower end model costing much less than what I had paid for. I immediately stopped unpacking and informed customer...

Hi,
I have ordered tatasky digicomp + 1000 rupees recharge voucher for 2500/- from indiaplaza.in (because they were recommended by tata sky). I have got the digicomp a month ago but still they have not sent me the 1000 rupees recharge voucher. Whenever I contact customer care, I got a response like... we will resolve it in 2 days or 4 days. the commitment that they have towards there customer is really bad. And please don't...

I Have Order Approx 200 Gift Certificate in month of March

As its mention on your website that gift certificate validity will be of three months !

I Kept Waiting For The GC For 2 Months after ordering in month of march then i started calling and mailing indiaplaza customer care for sending me my GC code But then also i did not received easily !

After a long follow up i got some GC out of many,...

Sir,

I had placed an order with Indiaplaza.in on 6th May 2008. The shipping instruction was as "Normally ships in 3 days." I had anticipated that it must be trustworthy site for online shopping. I placed the order, which was a pair of D'Damas Earrings, which I wanted to be delivered by 11th May 2008, keeping two more days for Indiaplaza.in as tolerance. On 11th May I called the consignee and wanted to know...

I booked one Philips Mixer Grinder and a Prestige Microwave on 23.02.2008.I keep on following about the order through phone and e-mails.Only on 25.03.2008 the company delivered the Mixer Grinder. Subsequently they called me to say that they could not deliver the Microwave as it was out of stock.I fail to understand how the company come to know about the non availability of stocks only after more than one month.On 27.03.2008, when I again...