IndiGo Complaints & Reviews

I had the worst travel experience with indigo as well as overall flight travel.
The flight has a schedule time for a purpose. But i think indigo has the passion to take off flights prior to the scheduled time. Even if so, is it not necessary to make sure all passengers board.? Shouldn't you people be true to ur customers at least for the money you get from them.. Looks like you don't care if they board or not.

I planned...

While travelling from trivandrum to chennai on dec 4th 2017 at night 8 pm flight my husband lost hisn new expensive phone,
I have filed fir and complined twice to indigo itself.
It was lost while in flight. Samsung galaxy edge.
I have all the details of the same including the cover.
Imei no is [protected].
Whom should we contact again.
We are terribily feeling dejected with this attittude.br...

Dear sir/madam iam;budharam choudhary

Note; i was book the flight ticket from chennai to;jaipur

Doj;26/04/2018

Pnr;fhz88k

Mobile no;[protected]

Passeneger name; bhudaram choudhary

Cancelled date;28/03/2018

Refund status; pending

I will not travel this ticket due to flight timing changed.

So kindly update...

1. On 26-1-18, following tickets were booked through make my trip

A) 6e 606 / 15-2-18 delhi to chennai
B) 6e 487 b17-2-18 chennai to delhi

2. Pnr no was ngfusq & amount paid was ₹7222

3. On 2-3-18, above tickets were cancelled.

4. Amount refunded by make my trip was ₹407 only, though indigo informed that amount refunded was about ₹1000

Unable to understand...

Complainant: dr dodul mondal
Contact number: [protected]
Resolution wanted: finacial compensation and apology from harassing company

Complain details:
Let me introduce myself first. I am dr dodul mondal, practicing oncologist in delhi. I have been travelling by air since more than last 15 years which include countries like usa, european and other asian countries and i have travelled via all available commercial...

1. On 26-1-18, following booking was made through make my trip

A) 6e 606 /15-2-18 - delhi-chennai
B) 6e 487/ 17-2-18 - chennai-delhi

2. Pnr no for above booking was ngfusq & total amount paid was ₹7222.

3. On 2-2-18, i cancelled the above tickets. I understand from helpline that amount refunded was about ₹1000 only

4. Would appreciate why the charges are so high even...

This incident is of 1st march 2018 flight 6e 441/438 varanasi to bangalore via chennai wherein i had to change flight in chennai and my checked in baggage was also supposed to be transferred into the same flight 6e 438 from 6e 441 but it was not done and the checked in baggage was not transferred to the correct flight and hence to the final destination timely and the baggage management staff was not having any information and could not track...

Pnr no. Ofmvut date 24.11.18 fight no 6e527 hyd to trv via bangalore

I have booked the above flight leaving hyd at 11.50 and i was told that the fight willb delayed by one hour. I reached hyd at 10.30. & information counter confirmed delay of the fight by an hour.
When i went for check in i found that my ticket was shifted to flight 6e 706 leaving at 14.50 without my permission. Even though i complained at the counter...

I had a flight in indigo on 28 feb from dehradun to ahmedabad (6e 755/658) which was a non stop flight from dehli. It is brought to your notice that i am a frequent flyer in indigo but on this flight from dehli to ahmedabad, there were excess of mosquitos and the same was experienced by other passengers too. This should be taken seriously by the concerned staff as we all are aware of dangerous diseases like malaria, dengu and etc. Indigo...

Dear indigo management,

Are you united to cheat?

I believed your service since past 8 years now i am leaving your bookings i will move to any other flights other than you for sure as a digital marketing specialists i will try my level best to break your business. If you don't warn that # in desktop service given bad service to me and no mercy on my dry lips of request to them to give decline in total cost of...

6e 139 kolkata to agartala is delayed but in airport there is no announcements! Nobody was present in the floor! I got a call from indigo that flight will start by 8 o'clock but it was started after 8, when we are asking about why it is delaying? Indigo worker (A blunt guy) used abusive words! I have missed some important meeting due to this issue, this kind of harassment is very common from kolkata indigo workers!...

Dear indigo team,

I am totally disappointed the support you provided for this pnr qcuegz traveling from mumbai to bhubaneswar on 22 feb 2018.
Please find the trouble that i faced on that day:

I with my wife had booked a flight from mumbai to bhubaneswar at 10:20 a. M and the boarding time was 9:35 a. M. I have reached the counter at 9:40 due to delay of international flight by 45 minutes but your support...

Dear Sir,

This was the great humiliation done by Indigo Airlines to travel on 16/2/2018 giving reasons of Cancellation of ticket which was completely false statement as I have not received any intimation through mail or phone call neither refund of total amount by any of the concerned Indigo or IRCTC flights website.
Indigo has hampered my personal dealing of worth two crores at Chandigarh due their negligence and false...

Hi i was traveling with indigo from jaipur everyone was so supportive but there was a girl in customer service shalini chalotra very unprofessional behavior and very rude. Please don't hire such uneducated people it will unnecessary effect your company name and i want you to do something as i have already given the name of ground staff girl based in jaipur international airport...

Hi today i face some very unusual personal issues with indigo staff they are allowed lots of people to carry more then 15 kg wt in-hand luggage but when i came they stopped me 2 times, first time when i came to check in the indigo staff came to me and said it is not allowed to carry more than 7 kg and parallel they are allowed lots of people to carry more than 15 kg with 2-3 luggage for single person, i was not deny to put my beg in check...

My sister was traveling from mumbai to indore by flight no 6e-741 and wheel chair was prebooked we had to wait 30 minutes for wheel chair and i had to complain three times at counter but no response was coming. It is shame on indigo to handle senior citizens and request u to take action, as my sister has spine problem in spite of telling them no of times they were unable to provide wheel chair, so i request you to penalise them for the delay...

I received an email regarding airport jobs on my mail id.in that email all the description as well as contact person's phn no. Was given. I called on that number. There was one guy named raj malhotra who picked up the phone and explained me about recruitment process. He gave me the mail id of indigo hr and told me to submit my documents on that id. Next day i submitted it, after few hours i received one confirmation mail by indigo stating...

I paid almost rs. 50, 000 for 4 tickets, you know that i am a frequent traveler and i use only indigo for my travelling. It was urgent for me to reach bangalore this is the reason i accepted the re-accommodation that was provided to me, but i am not happy with the services i have been receiving from indigo.

You do not consider frequent flyer like other airlines. The adjustment that was provided to me was near to nil in comparison...

Today was my flat at 7.55 i reached airport at 7 and stand in the que or suddendly show the time that it is 7.30 and and i ask to the attender to please allow me to go first then he told me please be in a que you get your chance and when i get my turn the counter is closed and they take me for the reschedule and ask me 8000 why is it so.. And where is my default... I want my money back.. Because here is not at all my fault...

I booked two tickets to delhi to goa pnr no. K7de8l on 22nd feb 2018 and return tickets on 26thfeb 2018 pnr no. Lsdlwx by airasia. I called the indigo airlines on 14ty feb 2018 to prepond my booking to delhi to goa from 22nd feb 2018 to 20th feb 2018. I got a mail from there side they postpond my tickets on 28tg feb 2018. I called the indigo airlines again on 16th feb 2018 to check this booking and explain my case to them. They ensured me...