IndiGo Complaints & Reviews

I & my mother (senior citizen) traveled yesterday from Banglore to Hyderabad in FLIGHT NO-6E-152,seat numbers-9A,9B
We boarded the flight at 18:30 hrs,for the fight to be taken off at 19:15 hrs.
OUR REQUEST FOR A GLASS OF WATER WAS NOT MET BY THE AIR HOSTESS.TILL WE REACHED HYDERABAD, IN SPITE OF OUR REPEATED REQUESTS.
WHAT SHOCKED US FURTHER WAS THE ARROGANCE OF THE AIR HOSTESS-MS.ARCHANA,FOR SERVING WATER TO EVERY...

Indigo has been the safest and my preferred airline, I was comfortable in travelling alone from Bangalore to Kolkata but the most recent behavior of the airport staff of Indigo and the managers on duty has shaken my faith. My Ticket UI99LN for Rs.7,996 was confirmed, but when I was in the queue, indigo airport staff was told that I cannot board the flight 6E 275 scheduled to depart at 10:55am Fri 30 Sep 2011 and even though I was at the airport...

I WS TRAVEELING THROUGH FLIGHT NO 6E 207ON 25TH SEPT 2011 FROM KOLKATTA TO GUWAHATI AND ON GUWAHATI AIRPORT I FOUND MY LUGGAGE BROKEN WITH THE COSTLY ITEMS MISSING FROM IT. I ASKED ABOUT THE MISSING ITEM WITH THE INDIGO WORKING STAFF BUT THEY REFUSES TO PROVIDE ME THE DETAILS AND CORRECT REASON FOR IT RTHER ASKED ME TO FILE A COMPLAIN ONLINE.

I AM REALLY TO SAY VERY DISSATISFIED WITH THEIR BEHAVIOUR

PLEASE DO...

Hi,

This is in reference to loss/theft of my luggage while travelling by Indigo.
While I was travelling from Kolkata to Hyderabad on the 24th of Septembet '11(Flight 6E348 ,seat no. 12A) my portable hard disk containing valuable information from my checked in laptop bag was lost.The luggage was lost in between the span i handed it over to an Indigo staff (luggage handler to the conveyor belt) in Kolkata and arrival...

Dear Friends,

Unknowingly i have booked a indigo flight ticket through hdfc net safe credit card . but indigo service mentioned that if you are paying with credit card, need to bring that card or photocopy of that card. but in hdfc net safe card is not a physical card. whether they will allow to travel with original credit card photocopy and hdfc bank statement of that card.

If i am paying the cash at the time...

This is with regards to the 2 transactions done from my SBI credit card dated 28th April'2011 and 1st June'2011 in booking air tickets for Indigo flight through Easy trip planners and Indigo Airlines.


Booking date Particulars Amount Cancellation Date PNR (Booking Ref)

28/4/2011 Easy trip planners ...

I travelled from Chennai to Hyderabad on[protected] vide PNR No ECH4CN.Iwas exhausted as I boarded and requested for a glass of water. Till about end of flight inspited repeated reminders I could not a glass of water. When reminded to the hostees whaen near my seat she bursted out to say she is not obliged to serve me water. This shabby treatment meted out to me was shocking & disgraceful. This situation must be rectified immediately...

My PNR number is peuecr. I booked a round trip from Delhi to Hyderabad & return. Date of departure from Delhi is 13th August. return ticket was for 18th August.

I changed the date for my return trip from Hyderabad to Delhi for 14th November. I was wrongly charged 1500/ as re-scheduling charges. 6E 302 flightno.

I was supposed to be charged for rescheduling for one side only.Kindly look into the matter and...

Dear Team

I have purchased online ticket from indigo Airline to travel to singapore.Booking number is ME7KBM. I have booked this ticket before confirmning the same from their customer care centre that spouce surname can be added in the ticket after booking of ticket.now they have denied to do so.
Name on Ticket is - Jyoti Bala
Name on passport is Jyoti Bhatia

pls guide
Jyoti Bhatia
[protected]...

Hello all
I was utterly shocked when Indigo sent my travel schedules and confirmation for a travel that I never booked along with some more passengers. Strangely it also has my name on the passengers. Although the to email id reads something else I am in reciept of the PNR. Checked my credit card to ensure if there was money involved as well so for none... I will lodge a complaint with my credit card company as well.
- How could...

I bought ticket for my and my wife's journey from Bangalore to Jaipur on 9th July 2011.Indigo Airline Ticket PNR: HEZ7CT. My wife was 34 weeks pregnant at that point of time.

When I bought tickets there were nothing related to this written on Terms & Condition in ticket.
I checked google and in http://www.yatra.com/fare-rules.html its written --- "In case of normal pregnancies, expectant mothers, up to...

I had booked a ticket with Indigo Airline 6E-IndiGo, flight number 191 (Airline PNR: VFC1EM), from 'Patna' to 'New Delhi' for the 15th of July 2011. The scheduled departure and arrival time was 2:30 PM and 4:05 PM respectively. Due to some reason, there was a delay of about an hour at the LNJPN Airport at Patna. The flight finally departed from Patna Airport at 3:35 PM. The flight reached the IGI Terminal 1D Airport, New...

To whosoever it may concern,
There are two cases which I would like to complaint about.
1. I had my Indigo flight from Hyderabad to Jaipur on the 8th of July scheduled at 8:55pm. I got a message that the the flight has been preponed to 8:30pm. Irrespective of this fact ,my dad, who had booked my ticket, was getting continuous calls starting from 8:30pm by Indigo officials that the flight is being delayed...

hi,
i have booked ticket for jaipur to banglore on 14 jun 2011 but due to
official reason i was unable to get in that flight. i got flight next
day but i booked new ticket for next day.

i am regular customer of indigo airline. i was unable to informed to
customer care executive because that time i was in train so i was
unable to contact with you. would you suggest me what to do ?
br...

This is with regard to our travel from Kolkata to Delhi on flight 6E-206 under booking ref. VFFJLR. My complaint rises towards the insolent and brash behavior of the airline crew at the boarding gate who first behaved in an unacceptable manner by raising their voices at us and inciting us in to a heated argument, and then inexplicably disallowed us from boarding the flight, offloading our luggage and without providing us absolutely any reason...

Dear Indigo Airlines Team,

My relative Mrs. Jyothi Karki along with her Husband and two kids were suppose to travel from Mumba to Bangalore vide PNR no.OBFWLS.
Her Husband was comming from Nagpur and he reached on time. He got his boarding pass. Mrs. Jyothi Karki alongwith her two children were travelling in a taxi from Bhandup. Her Husband was begging for boarding pass and Due to complete Jam and Seepz and Jogeshwari...

I recently traveled on Goindigo flight HDVJAW -69894 from Mumbai to Delhi.

This flight was scheduled to leave at 5:40pm and arrive in Delhi at 8pm approximately. Just on the runaway, plane halts and after 30 mins of wait time - the casual attitude pilot with lot of AAHS in his sentence, declared that the breaks have failed so we cannot take off.

IN two hours of delay - there was a variety of excused given by...

I had booked four air tickets online with IndiGo Air on 06 March 2011 through a travel portal MakeMyTrip, for a flight from Ahmedabad to Pune for 29th May 2011. The Airline PNR and E-Ticket Number were Y9U7AQ. The tickets were for me (64 yrs), my husband Dr Dilip Joshi (66 Yrs), my cousin Vilas V Kulkarni (62 yrs) and his wife Anuradha V Kulkarni (55 yrs).
We reached Ahmedabad airport at about 12.45 p.m. on 29th May, only to be...

I travelled from ahmedabad to hyderabad(PNR noAC39CN)on indigo flight 6E 371 on 12th June,2011.I reached hyderabad at around 8 15 PM.
When i collected my baggage from baggage claim section,to my surprise,it was in utter bad condition.The trolley bag's handle was missing and even the base was broken.I faced lots of difficulties in dragging the baggage throgh the airport.
Its really disgraceful on the part of Indigo airlines...

I was returning from Bangalore on the 30th of May with my sister. When weighing our baggage at the check in counter I had a doubt that the scale was already reading 12kgs before they put any of our bags but I did not stop them thinking they wouldn't do such a thing and also there was a crowd at the counter still when they loaded out baggage.
To our shock we were informed that we were 40kgs overweight, which was very unlikely...