IndiGo Complaints & Reviews

I was returning from Bangalore on the 30th of May with my sister. When weighing our baggage at the check in counter I had a doubt that the scale was already reading 12kgs before they put any of our bags but I did not stop them thinking they wouldn't do such a thing and also there was a crowd at the counter still when they loaded out baggage.
To our shock we were informed that we were 40kgs overweight, which was very unlikely...

SIR
WITH DUE RESPECT I WOULD LIKE TO INFORM YOU THAT I HAVE NEVER BEEN THROUGH TO SUCH AN IRREPONSIBLE AND RUDE STAFF OF YOURS BEFORE.
OUR BOARDING TIME WAS 2p.m. BUT WE REACHED THE AIRPORT AT 5 MINUTES PAST 2p.m.
WE WERE JUST 5 MINUTES LATE AND THAT WAS JUST BECAUSE OF THAT 'RAMDEV ANSHAN'
ROUTE WAS DIVERTED. ATLEAST THEY SHOULD HAVE GIVEN US THE BOARDING TICKET, WE REQUESTED BUT THE MANAGER LEFT THE...

Early this week , I bought a indigo airline ticket paid the full amount, including air fare + surcharge + taxes.,but during check in procedure they asked me buy the ticket again(airfare + surcharge +taxes) because of some software problem (typical execuse) :)

In summary I paid twice for a single journey. This is a strategy employed by small time airlines to cheat innocent people

Anil....

Dear sir

this is to bring to ur notice that how poor ur service has become if
the 7 year old child is travelling all alone in ur plane.

On 4rth june 2011, my daughter travelled from delhi to kolkatta via
flight no. 203, and my mother came to delhi airport to drop her, on my
surprise when she returned she told me that she was charged Rs1000/-
extra and was told that one of the crew...

I travelled from Delhi to Hyd by flight no. 6E307 on 23 May 2011 (8:35 PM to 10:30 PM).
I checked in 5 bags with sequence no. 0113, CCF5AX. One of my checked in bags did not show up in Hyderabad. That bag is a Black colour shoulder Lap top bag with Novartis written on it. Tag number on that bag is 6E[protected].
I asked the indigo guys available at the Hyderabad airport for the missing bag. They tried searching for it for almost...

27th May 2011, I, Sanjit Kumar Pradhan was returning back to Bangalore from Bhubaneswar by Indigo airlines along with my mother, wife and son. My PNR was KD33DN, My wife was 34 weeks pregnant I am carrying also the doctor's fitness certificate from Dr Veena Acharaya , Lakshmi ,maternity Bangalore. I came from Bangalore to Bhubaneswar by Kingfisher 2 week before to attend a puja at my home.

The Indigo airlines allowed...

i booked the tickets through make my trip .com The details of the tickets are as follows
Passenger name- TYPE PNR E-TICKET NO
Alok kumar agrawal Adult -GCLMBZ GCLMBZ
booking id:-NF[protected]
booking date:-wed.11may2011
INDIGO Delhi Raipur Nonstop,economy class
6e-453 sun,15 May 2011,07:30...

We went to Delhi-GOA on 1 May flight no 6E335, Indigo Airlines in a group of around 17 people. While taking boarding passes, my suitcase left aside at the counter of Indigo Airlines which i came to know after reaching GOA. I immediately informed GOA Indigo Airlines staff(Neelima/Fridiya) on this incident and they called DELHI Indigo staff (Roma) to check and confirm.

After their talks they confirmed that my Red stroller suitcase...

I was travelling from Bangalore to Kolkata on 1st may 2011, by flight no- 6E275. I handed over my red colour trolley bag,to the attendant of the INDIGO and collected the boarding pass. My boarding pass sequence no- 52
As i landed in kolkata , i didnt recieve my bag ,then i realised that i dont have the bag details stocker on the boarding pass even.

I requested the bagalore and kolkata indigo office to trace my bag, but...

Hi sir,

I booked a flight ticket on 25th april 2011 PNR No. FC8NAW.It was booked at around 6.30 in the morning and the flight was scheduled to depart at 9.20 am the same day.due to unavoidable circumstances The passenger managed to reach the airport at 9.00 am and she was not given the boarding pass saying that she should have been there 45 mins before the departure time to board the flight.

hence i called them...

Dear Sir, With due regards, I am extremely sorry to mention that I was travelling from Ahmedabad to Mumbai by Flight No.6E 216 on 28Mar'11 alongwith my family but after reaching Mambai when I collected my baggages from the belt conveyer, I was shocked to seemy the condition of my bag....

I travelled from Mumbai to Bangalore on 1 April 2011, flight 6E-412, Indigo Airlines. When I colleceted my baggage at Bangalore, my bag was damaged. The zip had been broken and all the contents of one of the bag pockets were missing. Bills worth over Rs. 5000, election card, headphones, some money, etc. all gone. When I complained to the Indigo Management, the tell me that my loss of luggage needs to weigh over 2kgs and only then they will...

From
Priti Kahar
Karelibaug,
Vadodara
390 018
Tel: 0-[protected] / 39.
[protected]@gmail.com

To
IndiGo
InterGlobe Aviation Limited ("IndiGo")
Tower C Global Business Park
Mehrauli-Gurgaon Road Gurgaon
Gurgaon 122002
Haryana, India
Phone: +[protected] / Fax: +[protected]
Phone:[protected], [protected]br...

I would like to address the concerned authority about the subject matter. I had a round booking of Indigo flights from mumbai to kolkata. The situation occurred during my return journey. The members at boarding pass counter along with officer in charge(Mr. Pretam) didn't allow me to board the flight. I was late to the counter due to security check out side the airport and it's definitely beyond my control. The concerned persons...

Hi ,

Booking Reference ZYBVLR


I have booked two tickets (Bangalore to Delhi) for 19th of march 2011 on 13th of March due to some errands running I decided to shift my destination to Jaipur and for that I called customer care of this Airline (GoIndiGo) thinking that if they could help. There customer care executive told me that they have seat availability in other flight which is bangalore to jaipur...

i have lost my boarding pass ,i travelled on oct 2010 and i nedd it for claim purpose.please send it i requires it.
booking date: 29 Aug 10
booking reference: L6LJEL...

Dear sir/madam,


I AM SORRY TO BRING TO YOUR KIND NOTICE THAT ON MARCH 2, 2011 I BOOKED THREE TICKETS FROM CHENNAI TO TRIVANDRUM. THE PNR NUMBER F91QBM.



IT WAS A PREPLANNED PROGRAM THAT I ALREADY BOOKED THE UP AND DOWN TICKET THROUGH YATRA ON FEB 9 2011 AS I HAVE TO TAKE MY MOM FOR A MEDICAL CHECKUP TO TRIVANDRUM.



I REACHED THE COUNTER AT 4:15 PM, AFTER...

Dear Sir,

1. I would like to intimate you that i got my flight ticket booked by my junior for flight 6E 222 from Guwahati To Delhi for 01 Mar 11 on 27 January 2011under Armed Forces discount for a sum of Rs 2,329. However, the ticket in normal condition it was costing to Rs 2,600 on the day of my booking. My booking reference was Q8JCCV.

2. At the time of booking by my junior had checked each and every...

I had booked a Delhi-Guwahati return ticket on 20 January 2011 through MakeMyTrip.com. I left Delhi on 22nd January on Indigo 6E-127 and was scheduled to return on 27th January on 6E-128 (PNR W88RAV). For my return journey, the departure time from Guwahati listed on my ticket was 13.05 and so I reached the airport at 12.00. However, the flight information board at the Guwahati airport showed the current flight departure time for 6E-128 as...

Sir/Madam,

As I have booked flight from Chennai-Delhi through E-Ticket as on 12 January 2011 at 06:18 PM in Name of Dinesh Pandey, Sudha Pandey, Vinay Pandey, Gautam Pandey and on 23 January in the name of Girija Pandey through Indigo Flight 6E-285, Ticket No. Z89IAT-1 booked through Yatra Reference No: [protected].

As the above bookings are for Indigo Flight 6E-285 Chennai – Delhi, On[protected] we reached...