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KFC India Complaints & Reviews

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Last updated Apr 30, 2024
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KFC India reviews & complaints page 74

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Address:Linking road, Bandra West
Website:kfc.co.in

I placed an order today but it has not been accepted by the restaurant and the payment has been deducted from my account as I have chosen debit card option for payment....
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C
Christine Barnes
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Refund as order wasn't placed

Address:Powai hiranandani Mumbai

I had ordered from kfc website through paytm wallet but as soon as payment was done the page refreshed to kfc homepage and the order wasn't placed but money got deducted rs 534.
Pls check it out and refund it amount to my wallet ....
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K
Kung Panmei
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund for my pending delivery

Address:430 indra vihar, New Delhi-110009

I placed an order on online.kfc.co.in and my money was deducted but my order was not confirmed. I would like a refund of the deducted amount....
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N
Nischitha Krishna
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted order not placed

I placed a order through my debit card but the amount got deducted but no order was placed.....
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A
Artham
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Amount

I placed order on 19 August 2020 of rs1083 through KFC app and I received the confirmation via email by the Bangalore-roy total mall.. But my order has not delivered and I didn't received any cancellation email though they didn't refunded my amount back through the orginal mode of payment. The order number is 20445854...
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M
Muhammad Faseeh
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No proper protocols followed

Address:Sedam Road Kalaburagi, Dept of orthodontics

There is no one checking the temperature at the entrance. There is no one cleaning the table.even after asking the staff to clean. Too much o[censored]nprofessional behaviour. Unexpected from a KFC brand restaurant...
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S
Souvik Mallick
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Money deducted but not confirmed order

I have been trying to order kfc from the official kfc app. When i went to the payment page i selected card option and then i fill out all my card details along with the otp that I received but instead of refreshing the page went back toh his home page and the order didnot show as confirmed but it showed order again. And a message poped in my phone saying amount of Rs: 648 has been dedeucted. My money was deducted but no order was placed...
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P
Prithvi Vasireddy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cold food that tasted like feet (bill pic)

Address:vijayawada

I placed an order at 11:45.. I called the kfc head office one hour later... They said store was closed.. When i insisted i already placed the order they gave me the store managers number.. I called them.. And asked.. Where is my order i have not recieved it yet... They said they will send it now.. They did not recieve the order... They actually did.. They were lying and they mistook it for takeaway... The delivery guy who came to deliver...
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Prithvi Vasireddy
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Cold food that tasted like feet

I placed an order at 11:45.. I called the kfc head office one hour later... They said store was closed.. When i insisted i already placed the order they gave me the store managers number.. I called them.. And asked.. Where is my order i have not recieved it yet... They said they will send it now.. They did not recieve the order... They actually did.. They were lying and they mistook it for takeaway... The delivery guy who came to deliver...
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H
Harshb58
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Kfc order not delivered

I placed my kfc order no. 7449 on 23rd of august at 8.30pm and paid via paytm from kfc app but status of my order never changed and it was not delivered and surprisingly order was disappeared from app after estimated delivery time. I tried to call kfc so many times but there number was not reachable and they didnt bother to cantact me. I didn't receive my order but now i want my money back and a sincere apology from kfc for there behaviour...
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Hariharan05
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Order Date - 23/8/2020

I made an order via kfc website and made payment thru debit card. Payment got deducted but order not placed, got a screen stating "uh-oh something went wrong" and there is no trace in website stating order placed. Then i ordered again and ended up with the same issue. Payment got deducted twice but order not placed.

I attached both the debited msgs from my bank

Need refund for both orders....
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Address:KFC Vadodara Central, Vadodara

Hi!
I ordered food worth rs.510.01 through kfc's online app for - 1 bucket of 10 pieces + 1 medium popcorn and coupon of a free chicken zinger from kfc vadodara central at 6.52 p. M.

The amount has been deducted from my sbi credit card account as per an sms received which i am attaching herewith. But kfc denies any such order received.

Kindly help me get the refund.

This is the 2nd time...
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T
Tanya Shokeen
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor quality of chicken led to food poisoning

Address:unity one mall , sector 10, ohini, north delhi

Kfc at unity one mall, rohini, sector 10, north delhi, served poor quality of chicken to me which caused me food poisoning. I am so sure because i only ate chicken in my breakfast and had lose motions. I also saw workers throwing a big polybag of stale meat in the dustbin....
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I ordered online and my order was not placed yet the order amount was deducted from my paytm account, and i request for a refund...
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N
Nilisha Pany
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Amount deducted but order not received

I had placed the order on 13th August, 2020 and I didn’t get the order because the KFC app server was down. Hence, I was informed that I shall get the refund within 4-5 days but I still haven’t received my refund...
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A
Achu Roy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not placed even after the payment is debited from the account

Address:Kfc in lulu mall, kochi

Through kfc app, i made an order on aug13 the payment was debited from my account but the order processing failed. I visited the store and reported them but they told refund will be credited to the account but till today refund is not done.
Tried to call the store and many customer care numbers but no response....
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S
Sweta Ramesan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not accepted in spite of payment taken twice

Address:Delhi

I ordered the same thing twice (Kfc mingles bucket) from kfc india's website.
Both the times the payment was deducted but my orders were not accepted.
I need a refund....
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S
Sameer Mallik
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not done

KFC Delivery Number For +91 [protected].. I have made an order through KFC app and made the payment but then I dint get any ... app. Please refund my money soon....
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M
Mjit
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Missing order and charging excess payment

Address:M3M urbana, Gurgaon

Kfc has not refunded my payment of missing transaction after repeated query and showing payment details. One direct while the other via paytm. The paytm got successful ordered while the former direct transaction got missing order no. No refund post 10days and still counting....
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L
Lekshmivi
from Kollam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted. No refund provided

Address:KFC

Hi
I have placed an order with kfc app and paid the amount from my paytm wallet. Amount have been successfully deducted from paytm wallet but order was not placed with kfc. I got this message from kfc soon after amount have been deducted.

We are trying to push your order. In case your order is not placed, order amount will be refunded within 4-5 business days

It's been 5 days and the amount still not...
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