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KFC India Complaints & Reviews

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Updated: Mar 9, 2026
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KFC India reviews & complaints page 74

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G
Ganesh1305
Nov 17, 2020
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I ordered through kfc app while paying money in payment gateway i chose UPI phonepay app for payment my transaction was succesful but in kfc app the order was not confirmed. So kindly look into the matter and refund my amount as soon as possible. I am attaching my payment details
KFC India customer support has been notified about the posted complaint.
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    M
    Mirmano
    Nov 15, 2020
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    Ordered kfc chicken for 450 rupees and amount also paid through upi. But food not delivered and no messages came.
    KFC India customer support has been notified about the posted complaint.
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      A
      AnshiVerma
      Nov 15, 2020
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      On 15th November 2020 at 6.28pm I have placed the order through KFC app and made they via Google Pay but outlet didn't receive the order.
      Anshika Verma
      Email: [protected]@gmail.com
      Contact no. [protected]
      KFC India customer support has been notified about the posted complaint.
      Nov 21, 2020
      Updated by AnshiVerma       Haven't received the amount yet
      View replies
      Hello Anshi,

      We'll get this checked. Please share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We'll connect with you shortly.

      Regards,
      KFC India
      Reply
      AnshiVerma's [Complaint's author] reply, Nov 17, 2020
      I have provided everything along with a screenshot in my complaint.Kindly go through the above complaint
      AnshiVerma's [Complaint's author] reply, Nov 23, 2020
      Anshika Verma
      Contact No. 6389819967
      Restaurant Details: Yum Restaurant India Private Limited
      Order Id: CICAgKDdnue3Zw
      Order Amount: 983.99
      DATE. 15.11.2020
      Mode of Payment: Online Transactions(Google Pay)

      Its been a week and I haven't received the amount yet
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        B
        bravo007
        Nov 12, 2020
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        Ordered 2 5in1 classicZngr box which must be of total 436.20 ₹.
        But the lady at the counter total billed the same at 757.00 ₹ and i did'nt got that but because the bill given to me was on temporary paper not a genuine order invoice.
        As later while dining i doubted the price and thought that she must have got us another zinger box which must be of 757 ₹ for both.
        SO later on after 5 hours when i got the genuine e-invoice send me through text msg i got to know that they have cheated us by adding kfc Bucket which cost 284.80 ₹.
        KFC India customer support has been notified about the posted complaint.
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          R
          Roy Ayan
          Nov 12, 2020
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          Address: House no. 9, Sadhani Path West, Rukminigaon, Khanapara

          Did not receive order. Very disappointed.
          KFC India customer support has been notified about the posted complaint.
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            R
            Rumela Roy
            from Kolkata, West Bengal
            Nov 11, 2020
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            Free zinger Burger missing

            Address: 4/11b bijoygarh

            Dear Concern,
            Have ordered Wednesday bucket today through website, but haven't received the free zinger burger, as its showing with every offer free zinger is available. If you people are not providing the free offer what you claim then what's the need of the website. And as discussed with the Lake mall person, they said there was a tick option to avail the free burger, which may be I haven't ticked while placing order, but again...
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            N
            nehaguptasuman
            Nov 11, 2020
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            Address: Parnashree Behala

            Our location is parnashree Behala and our nearby kfc is sakherbazar KFC and We were trying to order kfc for order since last 6 days. however it is always showing kfc is temporarily closed.

            When I contacted in sakherbazar KFC store. They had given me a landline number for oder the kfc and they are taking order and doing delivery the same location.

            My question is that why KFC is considering to take order manually and not in online.

            It is quite difficult for us to give order manually. We are unable to check anything. Manual order we are getting stuck to give order.

            I hope issues have been resolved soon and we are able to give order online.
            KFC India customer support has been notified about the posted complaint.
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              K
              k92
              from Mumbai, Maharashtra
              Nov 11, 2020
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              Address: gopalan signature mall , bangalore

              People here are so worthless and donf have minimum time sense to deliver or call the customer and inform have no curtosy .. managment is worse and never never nsver order from KFC app its the worst app i have eber seen and have no.updates on anything ..
              KFC India customer support has been notified about the posted complaint.
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                N
                Npoorni
                Nov 8, 2020
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                We ordered classic chicken zinger fries drink
                But we not delivered pepsi tin
                KFC India customer support has been notified about the posted complaint.
                Nov 10, 2020
                Updated by Npoorni                 We ordered classic chicken zinger fries drink
                But we not delivered pepsi tin
                Deliver the pepsi tin or refund the pepsi tin amount..

                View replies
                Hi,

                We'd really like to review this further. Request you to share your concern via [protected]@yum.com so that our team can get in touch with you regarding the same.

                Regards,
                KFC India
                Reply
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                  R
                  Roshanmg
                  Nov 8, 2020
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                  Hi,
                  I placed an order through kfc website on November 8th at 12.40pm. My order number is K231E17205, which was handled by KFC center at Kadri Mall, Mangalore. The delivery guy is saying he is not responsible for refund since they are outsourced by KFC only for delivery, where as KFC outlet is saying they only give the order to delivery guy and they are not responsible after that. I have received a mail from kfc that order is delivered, where as I have not received my order and even the amount is not refunded by KFC.
                  Request you to do the needful.

                  Regards,
                  Roshan
                  KFC India customer support has been notified about the posted complaint.
                  View replies
                  Hi Roshan, please help us sharing your concern in detail along with your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. These details will help us to raise your concern and provide a solution at the earliest.
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                    H
                    Harish kumar patnaik
                    Nov 8, 2020
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                    I ordered twice from kfc app for take away from kfc store in CMR central, visakhaptnam..once i did payment from netbanking nd once from google pay..money was deducted but order not placed in both the cases ..
                    Pics related to transaction id attatched..
                    KFC India customer support has been notified about the posted complaint.
                    View replies
                    Hi Harish, this shouldn't have happened. Please share your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, so that our team can connect with you at the earliest.
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                      S
                      SunilaSunila
                      Nov 7, 2020
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                      Address: Bangalore JP Nagar

                      Dear Team,

                      For the transaction ID HDFEB2386A0105C4BE296DF39CFA212A279. from phonepay where ₹549 is deducted but kfc outlet Bangalore JP Nagar told it has not come.
                      Amount still not refunded

                      Contact number -[protected]
                      KFC India customer support has been notified about the posted complaint.
                      View replies
                      Hey Sunil, we'll surely help you with your concern. Request you to share your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, so that we can assist you further with the same.
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                        P
                        Pratik Berawala
                        from Hyderabad, Telangana
                        Nov 6, 2020
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                        Receipt not received

                        My order no is 5719 on 6/11/20 at adajan l.p savani kfc surat.
                        Sir i have ordered online via kfc app during delivery i did not received bill so i went back to kfc for bill and they provided me my bill copy and then i received message on my mobile that order has been cancelled. Still i have my order i dont know what happed and why they did not send me bill with delivery person....
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                        Q
                        Qwerty1209
                        Nov 6, 2020
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                        Hi sir, My order failed on order Nov 6 but the money got debited from my account
                        KFC India customer support has been notified about the posted complaint.
                        View replies
                        Hey, we'll surely help you with your concern. Request you to share your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, so that we can assist you further with the same.
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                          S
                          Subo8083
                          Nov 5, 2020
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                          Address: Siramtoli, ranchi

                          I ordered big 8 for rs 499 form kfc form official kfc app but when reached there for recieving my order they said big8 is not available so i told them to cancel my order and they said that they cancelled my order. But i didnt get any confirmation regarding cancellation please refund my amount. Order details as follows:

                          Order no: 22621603
                          Pickup date: 4 nov 2020
                          Restaurant : ranchi siramtoli 834001
                          I paid through my atm
                          KFC India customer support has been notified about the posted complaint.
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                          Hey, apologies for the inconvenience caused. Request you to share your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com. We will surely assist you further with your concern.
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                            T
                            Tanush Bindu
                            from Bengaluru, Karnataka
                            Nov 4, 2020
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                            Address: H42,6TH A CROSS, 2ND MAIN LN PURAM SRIRAMPURAM

                            Kfc app has taken address wrongly and I have payed the money but still order is not delivered
                            KFC India customer support has been notified about the posted complaint.
                            View replies
                            Hi Tanush, we'll surely help you with your concern. Request you to share your contact number, email ID, order ID and restaurant details on [protected]@yum.com, so that we can assist you further with the same.
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                              R
                              RidaMumtaz
                              Nov 4, 2020
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                              Address: Fun Mall, food court KFC Lucknow
                              Website: Kfc

                              I placed my order and the money was debited from my bank account but it doesn’t show on the app neither does it confirm on the website, Please look into this matter and get back to me As soon as possible
                              KFC India customer support has been notified about the posted complaint.
                              View replies
                              Hi Rida,

                              We are keen to assist you. Kindly share your concern via [protected]@yum.com as it will enable our team to look into your issue

                              Regards,
                              KFC India
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                                M
                                Mohandas KS
                                Nov 3, 2020
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                                I placed an order in the official KFC app, (order of 339.01 at 6:39pm).But I didn't receive any official Clarification from the app, and the order was not received. but we paid the full amount through google pay at 6:39pm whose detail is given with the photo attached.
                                KFC India customer support has been notified about the posted complaint.
                                View replies
                                Hi Mohandas,

                                This does not seem right. Request you to share your concern on [protected]@yum.com as it will enable our team to look into your concern and assist you accordingly.

                                Regards,
                                KFC India
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                                  Z
                                  Zonda
                                  from Adur, Kerala
                                  Nov 3, 2020
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                                  Address: Selaiyur

                                  I ordered in KFC online portal. Money got deducted in gpay. But I didn't receive the order. I Want refund.
                                  Order by: sutha
                                  Mail Id : [protected]@gmail.com
                                  Amount : 529
                                  KFC India customer support has been notified about the posted complaint.
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                                    A
                                    Allinaj
                                    Oct 31, 2020
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                                    Address: Gopalan signature mall , old madras road, Bangalore, Karnataka

                                    I haven’t recived my refund of Rs 434. I paid through my google app and I get a message something with trx id and reference number. I’m unaware how to use that trx id and reference to get back my money . And it’s already been more than 24 hours I haven’t received my refund . Kindly look into this and help me out . All I want is my money back. Otherwise I would never order from here and also suggest everyone not to order from kfc ever
                                    KFC India customer support has been notified about the posted complaint.
                                    View replies
                                    Hey, we'll surely help you with your concern. Request you to share your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference
                                    on [protected]@yum.com, so that we can assist you further with your refund.
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