Claimed

KFC India Complaints & Reviews

1
Last updated Apr 16, 2024
Complaints 2686
Resolved
503
Unresolved
2183
Quick Links
Statistics
Share
Contacts

File a complaint to KFC India

Having problems with KFC India?

File a complaint and get it resolved by KFC India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
KFC India
Customer Service Contacts

KFC India Phone Numbers

Phone
+91 12 4402 5100
408
272

KFC India Website

KFC India Head Office Address

12th Floor, Tower-D, Global Business Park
Gurgaon
Gurgaon District
Haryana
India
122002

KFC India reviews & complaints page 75

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Food not delivered. Payment made.

I have made an order through KFC app and made the payment but then I dint get any confirmation about the order nor I got the food.
UPI ref ID[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Kolkata, Shyambazar

I had ordered kfc through kfc India app. I paid by Paytm. But KFC said they didn't receive any order and I didn't get my order as well as money back. This is kolkata Shyambazar Kfc store. My order Id is[protected]....
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
S
swatiskumar93
Report
Copy

Pepsi is missing in my order

Dear team,

I have placed the order with order id [protected] but the pepsi is missing from the item. Already enquired this to delivery boy but he also said that pepsi is missing. I'm very disappointed with the service....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shweta Negii
Report
Copy

Waiting for my money

Hi,
I am attaching the screenshot of my order.
I haven't received the order and kindly assist me with the refund...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Shop No 10/4, Thaha Plaza, S Bypass Rd, Vannarpet, Tirunelveli, Tamil Nadu 627003

I am from tirunelveli location (Tamilnadu). I have placed order on yesterday (Aug 13, 2020) at 12.35 pm worth rs.281.50. Money also got deducted from my payatm account. But i didnt receive this order. I have ordered through kfc app. Please refund my money soon. Hate this kfc online delivery. Cheating people by taking this money without delivery...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
Address:Shop No 10/4, Thaha Plaza, S Bypass Rd, Vannarpet, Tirunelveli, Tamil Nadu 627003

I am from tirunelveli location (Tamilnadu). I have placed order on yesterday (Aug 13, 2020) at 12.35 pm worth rs.281.50. Money also got deducted from my payatm account. But i didnt receive this order. I have ordered through kfc app. Let me know if you need any other clarifications.

Please refund my amount...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ADARSH_p
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding on line payment

Address:anayara, trivandrum

I MADE ONLINE PAYMENT OF RS.785/- ON 13.08.2020 AT AROUND 5.30 PM FOR AN ONLINE ORDER MADE IN MY COMPUTER IN https://online.kfc.co.in FROM M HONE NUMBER LOGIN : [protected]. THE AMOUNT HAS BEEN DEDUCTED FROM MY BANK ACCOUNT. BUT THE ORDER HAS BEEN FAILED. SO KINDLY MADE ARRANGE TO REFUND THE AMOUNT FROM YOUR SIDE. MY TRANSACTION DETAILS FROM BANK HAS BEEN SHOWN BELOW

13-Aug[protected]Aug-2020) TO TRANSFER
INB Yum Restaurants...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Benagaluru

Hi,

I've placed an order in KFC mobile app and the order got failed but the amount got debited from my account, usually, in this kind of cases the refund will get credited within few days, I've made the payment on 6th of august and till now there is no response from KFC team and no refund.

I've made the payment through payzapp...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Candy Dsouza
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No sign of food nor any contact from Outlet for more than 90 minutes

Address:Total Mall, HAL Old Airport Road

I ordered dinner from KFC at around 7 pm on 12 August, online through their website, and the bill was Rs. 835/-. However, after waiting for almost 90 minutes, and not hearing from them, i called their customer help desk to enquire about my order, and they gave me the manager's number - Mr. Devgan of the outlet at Total Mall, HAL Old Airport Road. However, that number was wrong - and said it did not exist. I then called the customer service...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:New Delhi

(235 ₹) money deducted but order(smoky grilled chicken 235 ₹) is not placed. plz provide refund.

money deducted in the favour of INB Yum Restaurants India Pri YUMRIND Payments...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
pravin_8530
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order not confirmed but money debited from my account (phone pay)

Address:Mukta park chakrapani vasahat bhosari pune -411039
Website:online.kfc.co.in/menu

Contact : [protected]
Order date 09/08/2020
Time 2.10 pm
Payment method - phone pay

Dear sir, i order from kfc app but amount debited from my phone pay but order does not place and also does not show in the order section...!!!

Amount debited to - yum restaurant india pvt. Ltd ...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:KFC MSM MALL KARVENAGAR

Ordered from kfc msm mall pune of amount 431.50/- via kfc app. Did not receive any confirmation regarding delivery and on app it doesn't show my last orders. Order in progress shown only for few seconds then it vanished on its own didn't even receive order id. Amount paid from paytm. I need refund as soon as possible....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I placed an order from kfc app, paid 630via paytm, however after receiving confirmation from paytm, kfc shows no orders received but the money got deducted with confirmation. I need refund...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Bhojan Rajan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rs.1, 234 get deducted from my sbi account for my order but order not placed

I have performed a transaction of rs1, 234 from my sbi account and the amount got deducted and order not placed.

Transaction reference no: ssbi[protected]igajcfpia5

The same issue happened yesterday also. (Same amount and same behaviour)
Seems like there is an issue in your online payment gateway.

Please help to refund the amount...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amandeep Bhatoye
Report
Copy

Amount is deducted but order is not placed

Address:Chandigarh

Respected sir,
My order is not placed. But money is deduced through upi transfer...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Bhojan Rajan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount rs.1, 234 deducted from my sbi account and order not placed

I have placed the order just now for 15 pcs of fried chicken and 1 zinger burger for the amount of rs. 1, 234.
The amount is got deducted and order is not placed.
I have placed the order in trichy contentment branch.
Trax done against yum restaurant with the ref#igajcbepx9 on 03aug20...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Meenakshi mall

I ordered 4+4 combo hot wings at around 4:30 pm on 2-8-2020 but still we haven't received the order, please refund my money back...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Singhsuren
Report
Copy

Food not send

Address:center market Lajpat Nagar 2 new Delhi

Hello me 749 ka kfc se food order kiya tha 8:45 pm date 29/07/2020 ko and me 2and half our wait karta rha but food nahi aya and mene [protected] per call kiya but not connect uske baad mujhe jo number mail me aya us number pe mene call kiya[protected] or is number pe mujhe bola gya k hum gurgaon se bol rahe aapki koi help nahi kar sakte aap delhi vaale number pe try kijiye
Jab ye number help k liye nahi hai to mail me ye number...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Website:Kfcindia

I am texting this from Chennai as an annoyed customer.. today I ordered 10piece hot and crispy + medium fries+pepsi from the online KFC portal.. the money was deducted but the order confirmation was not given.. so I placed an order again, same thing happened.. because of this rs 1407 (rs703.5 per order)was deducted without the order being placed. I need refund....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sunildeepakchavan
Report
Copy

Refund my amount

Address:Gulbarga Karnataka India 585102

I done online order in KFC app order confirmed amount also debited from my account Rs 502.50/- on date[protected] but I not got any parcel from KFC center. and till date not got my amount refunded also.order no is 19664723...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy