KFC India Complaints & Reviews

Address: Baner Pune

I ordered through app today at 3:04 pm but my order was not confirm also i haven’t received my amount yet kindly look through the issue and refund my amount back asap

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KFC India Customer Care

from Mumbai, Maharashtra

Sep 29, 2020

Verified Support

We'd like to look into your issue, Saniya. Please share your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, to help our team connect with you soon.

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Address: Lucknow, Uttar Pradesh, India

I ordered some items online via online.kfc.co.in amounting 399 plus tax. I paid the amount through credit card. The amount was deducted from my bank's account but I didn't received the order not any message. Please do the needful and oblige.

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KFC India Customer Care

from Mumbai, Maharashtra

Sep 24, 2020

Verified Support

We'll surely help you with your concern, Babra. Request you to share your contact number, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, so that we can assist you further with the same.

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I have ordered on 03 sep 2020 in coimbatore kfc. I have paid in online rs.843/- for the order number 6303.

It was cancelled by kfc due to takeaway is not available.

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I order food at kfc, patel nagar, new delhi through paytm on 14.09.2020. The order was successful but did not receive service. The details as follows.
Transaction id:[protected]
Order id: ztd-20-f8f904a8c0c8c
Transaction amt: rs. 668

Aug 13, 2021

Complaint marked as Resolved

KFC India customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2020

KFC India Customer Care's response Hey Prashanth, we'll surely help you with your concern. Request you to share your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference
on [protected]@yum.com so that we can assist you further with the same.

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Address: Unity one Mall , Swarn Jayanti Park, Sector 10, Rohini, Delhi, 110085

Dear team, i have not recieved the bill of my transaction amounting rs.2763 dated 19 aug 2020 at rohini unity one from my registered m. No. [protected], the store manager told me that the invoice link will be sent to my registered m. No. But the same was never delivered to me.
Please help in resolving it on priority basis and help me in getting the bill invoice on urgent basis.

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KFC India Customer Care

from Mumbai, Maharashtra

Sep 19, 2020

Verified Support

Hi, Please help us shat=re your contact number and email ID so that our team can look into it and provide a solution at the earliest.

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On 18 sep 2020. I tried to order from kfc website thrice. All three times 805/- got deducted. However there was no order confirmation. Its been a day and transaction has not even been reversed. Kindly resolve.

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KFC India Customer Care

from Mumbai, Maharashtra

Sep 22, 2020

Verified Support

We would like to review this, Ravalnda. Please share your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com so that our team can connect with you at the earliest.

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They debited the amount from my account but neither was my order confirmed and neither was it delivered. When i called customer care, they said the concerned team will call me back but that never happened either.

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Address: No J 23 , Central Market, Lajpat Nagar 2, New Delhi - 110024

Hello, i ordered from kfc lajpat nagar, j 23 a central market, lajpat nagar 2. My order was placed and a sum of ₹ 335 was also deducted from my account. For brief time the kfc app showed that the order will be delivered in 45 mins but then the order was not delivered and my order in app is also not showing my order or the details of the order. I want a refund.

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I have place the order through KFC app. Payment was completed and restaurant didn’t confirm the order and no response in the app. Now they I don’t even have any order conformation and I lost the money

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I tried to order online from kfc but everytime the money is getting deducted but order not getting confirmed. First i paid through my Phonepe UPI and then through my debit card. Both the time the amount of Rs 1033.99 has been deducted but the order not confirmed. I am attaching the valid documents here

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Address: KFC kammanahalli

I ordered from bangalore intending kammanahalli bangalore but payment ended up mumbai how to get refund

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Address: Ahmedabad

I placed an order of rs 584.99 from paytm. The order status showed unsuccessful but money was deducted from paytm to the merchant. There is no customer support available for this query. How can i get my money back?

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My kfc gift card has expired recently of amount 1272/- which i haven't been able to use of both pandemic & the stores were closed in pune city so please help me out with a solution. Thanks

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I placed my order on 15 sep 2020 through gpay upi from pavilion kfc and my rupees 282.51 deducted but order not placed i am highly disspointed i want my money back asap
Upi reference[protected]
Tranfered to - vpa yumrestaurantindia. [protected]@hdfcbank

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I am a regular customer of kfc who enjoys all the products of kfc
After the reopen of kfc due to the crisis I tried ordering from the kfc app and when I ordered the Order was not created but money deducted I didn’t expect this from such a good restaurant
I hereby request you to please consider this and help me refund along with the attached details

Contact number : [protected]

Email address : [protected]@gmail.com

Restaurant: Bengaluru-Signature Mall3MA BGL, NO. GS-11, GS-12, GS-13 at Signature Tower, #6, Nagavara Palya, C.V. Raman Nagar, Old Madras Road, Bangalore

Date: 13/09/2020

Mode of payment: Net banking

Order amount : 181.50 ₹

Payment reference number : KPG-[protected]

Payment transaction on ID : OS KFC [protected]

The email I sent was not even responding

Aug 13, 2021

Complaint marked as Resolved

KFC India customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2020

KFC India Customer Care's response Hi, please help us share your details on [protected]@yum.com and we will surely look into it.

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Rinish017

Sep 16, 2020

Thank you so much kfc you have refunded my money and kept up your reputation hail kfc 🔥

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Address: KFC Thane

I placed an order from kfc hiranandani thane on 4th sept of rs. 784/-
We didn't receive the order from due to some issue from their end but money got deducted. (Attaching the screenshot of the same)
I received message saying money will get credited to my account within 4-5 working days, still money is not credited to my account.

Name; vishal kadam
Date of incident : 4th september 2020

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KFC India customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2020

KFC India Customer Care's response Hi, please help us share your contact number, email ID, restaurant details, transaction payment ID, order amount, date of order and mode of payment on [protected]@yum.com and we will surely look into it.

Sep 14, 2020

Updated by Vishalkadam Hi Team,

Please find all the required details :
Name : Vishal Kadam
Mobile Number : [protected]
Email Address : [protected]@gmail.com
Restaurant Address : KFC, No S/1, The Walk, Hiranandani Estate Rd, Thane, Maharashtra 400607
Payment Mode : PAYTM
Payment ORDER ID :[protected]
Date of Order : 4th September 2020

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I made a order through kfc app amout deducted from my bank account but order did not confirm.

Reference no:[protected].

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KFC India Customer Care

from Mumbai, Maharashtra

Sep 14, 2020

Verified Support

Hi, please help us share your contact number, email ID, restaurant details, transaction payment ID, order amount, date of order and mode of payment on [protected]@yum.com and we will surely look into it.

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So i tried to order kfc but the order canceled and money was deducted.plz provide a refund for the 2 times the money was deucted

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KFC India Customer Care

from Mumbai, Maharashtra

Sep 12, 2020

Verified Support

Hi Dev, this should not have happened. Please help us sharing your contact number, email ID, restaurant details, transaction payment ID, date of order, order amount and mode of payment on [protected]@yum.com and we will surely look into it.

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Address: c-106, Aeropolis, porwal road, lohegaon

Hi team,

This is avneet singh from pune!!

On 08th september 2020 at 18:13 i was paying for an order with an amount of rs 531.50 was deducted from my account but the application showed the failed status. Let me know about my claim.

My email address: [protected]@gmail.com

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While ordering the food through kfc application online twice, amount got debited twice but order confirmation was unsuccessful and application is still showing with place the order page

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Sep 11, 2020

Complaint marked as Resolved

Thanks Team...Got a mail from KFC customer service and they have have started for the refund process

KFC India customer support has been notified about the posted complaint.

Sep 09, 2020

Updated by vigneshwaran1127 Attached screenshot for your reference the order didn't get placed spoke to the retailer too.Searched options to reach customer care and couldn't see proper details for dropping a mail request your assistance on it.

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KFC India Customer Care

from Mumbai, Maharashtra

Sep 11, 2020

Verified Support

Hi Vigneshwaran, we would like to review this. Please share your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, so that our team can connect with you at the earliest.

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vigneshwaran1127

Sep 11, 2020

Thanks Team...Got a mail from KFC customer service and they have have started my refund process.

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mohitchhabra655's reply, Oct 20, 2020

bro can u plz help me how u got refund...they are asking for order id from me..but i didn't got it

KFC India Complaints & Reviews

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KFC India reviews & complaints page 75

i ordered through app today at 3:04 pm and my amount of 559 has been deducted

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I did not received my order

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Order cancelled but payment not received back

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money deducted from paytm but order not received

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Bill Invoice

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Money deducted but no order confirmation

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Money paid but order not received

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order placed and money deducted but not delivered.

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Order it confirmed but money was deducted

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I paid twice but order not confirmed.

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wrongly paid to kfc mumbai thru online

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payment deducted from paytm but order shows unsuccessful

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gift card expired

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Money deducted but order not placed KFC

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Order not created but money deducted

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Money got deducted but order was unsuccessful

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amount deducted order not confirmed

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Money deducted twice

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Order not placed but amount was deducted

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amount debited but purchase was unsuccessful

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