KFC India Complaints & Reviews

I am a regular customer of kfc in jammu & new delhi, but today was my first visit to the kfc srinagar, what i saw was horrifying, the chicken used in srinagar's kfc was an local poultry chicken that we eat at our home, rather what i have been served by kfc till now in jammu & delhi is pure skinned venky's chicken the one that is really used in kfc. The one i ate today in srinagar was horrifying, the color inside was red & black inside without the crispy skin of chicken, the upper skin as in normal kfcs was nowhere to be found.

I need you to start an enquiry as soon as possible, & act against all these fake chickens & take strong action against the accused involved in serving local poultry chickens to people, & if not i will file a case against kfc in high court j&k for selling fake chickens to people in the name of kfc, as i have every evidence against you.
With regards
Sibtain shah

Hello kfc team
Myself from Hyderabad like ur food very very much I am addicted to ur food since 10years I regularly visit kfc to njoy the food..this is the second tym I am facing the rice bowl is worth fully bowled and the rice is like cream pasting poster...and even fries are fully oil plzzz try solve this...himathnagar branch even if I complaint also service boys dnt care to raise a complaint worst service ever before..how u do the justice fr ur customer atleast in future

They accepted my online order take away and deliver to my car, now i am waiting in my car since 45min nobody came and i called the store phone is switched off...

If can’t delivery to car please don’t accept car delivery orders also because i wasted my time around one hour thanks

I have paid a order for amount of 484 rs deducted but order not confirmed please resolve and refund the amount

Here through mobikwik I paid 192Rs but ordered not yet confirmed here order ID no SMBK[protected] please check and confirm

Money debited but order not placed
Reference number- #IGAJHDYOD4

I placed an order today but it has not been accepted by the restaurant and the payment has been deducted from my account as I have chosen debit card option for payment.

I had ordered from kfc website through paytm wallet but as soon as payment was done the page refreshed to kfc homepage and the order wasn't placed but money got deducted rs 534.
Pls check it out and refund it amount to my wallet .

I placed an order on online.kfc.co.in and my money was deducted but my order was not confirmed. I would like a refund of the deducted amount.

I placed a order through my debit card but the amount got deducted but no order was placed..

I placed order on 19 August 2020 of rs1083 through KFC app and I received the confirmation via email by the Bangalore-roy total mall.. But my order has not delivered and I didn't received any cancellation email though they didn't refunded my amount back through the orginal mode of payment. The order number is 20445854

There is no one checking the temperature at the entrance. There is no one cleaning the table.even after asking the staff to clean. Too much o[censored]nprofessional behaviour. Unexpected from a KFC brand restaurant

I have been trying to order kfc from the official kfc app. When i went to the payment page i selected card option and then i fill out all my card details along with the otp that I received but instead of refreshing the page went back toh his home page and the order didnot show as confirmed but it showed order again. And a message poped in my phone saying amount of Rs: 648 has been dedeucted. My money was deducted but no order was placed

I placed an order at 11:45.. I called the kfc head office one hour later... They said store was closed.. When i insisted i already placed the order they gave me the store managers number.. I called them.. And asked.. Where is my order i have not recieved it yet... They said they will send it now.. They did not recieve the order... They actually did.. They were lying and they mistook it for takeaway... The delivery guy who came to deliver was not kfc guy though i ordered from the app... He was from swiggy... They thought my order was take away and had it packed it in advance at 12.40 like it was supposed to (See pic).. The packed food was delivered 40 minutes later at 1.20 due to the misunderstanding... They should have minimum courtesy to repack and prepare the order again and deliver it hot and fresh... I said on the phone "i forgive you just make sure the order is hot" - i said this because i suspected this in advance.. They just sent the order that was packed previously.. The order that was supposed to be sent 45 minutes earlier at most.. How do i know this was the previously packed order? The food was cold and tasted like feet.. The bucket was a little warm... And i did not get a single leg piece in an 8 piece bucket... The popcorn and zinger and hot wings... Lol.. Dont even get me started... Utter waste of my money... Will never order again... You just lost a very regular customer.
Order no 20566252
Vijayawada

I placed an order at 11:45.. I called the kfc head office one hour later... They said store was closed.. When i insisted i already placed the order they gave me the store managers number.. I called them.. And asked.. Where is my order i have not recieved it yet... They said they will send it now.. They did not recieve the order... They actually did.. They were lying and they mistook it for takeaway... The delivery guy who came to deliver was not kfc guy though i ordered from the app... He was from swiggy... They thought my order was take away and had it packed it in advance at 12.40.. The packed food was delivered 40 minutes later at 1.20 due to the misunderstanding... They should have minimum courtesy to repack and prepare the order again and deliver it hot and fresh... I said on the phone "i forgive you just make sure the order is hot" - i said this because i suspected this in advance.. They just sent the order that was packed previously.. The order that was supposed to be sent 45 minutes earlier at most.. How do i know this was the previously packed order? The food was cold and tasted like feet.. The bucket was a little warm... And i did not get a single leg piece in an 8 piece bucket... The popcorn and zinger and hot wings... Lol.. Dont even get me started... Utter waste of my money... Will never order again... You just lost a very regular customer.
Order no 20566252
Vijayawada

I placed my kfc order no. 7449 on 23rd of august at 8.30pm and paid via paytm from kfc app but status of my order never changed and it was not delivered and surprisingly order was disappeared from app after estimated delivery time. I tried to call kfc so many times but there number was not reachable and they didnt bother to cantact me. I didn't receive my order but now i want my money back and a sincere apology from kfc for there behaviour...

I made an order via kfc website and made payment thru debit card. Payment got deducted but order not placed, got a screen stating "uh-oh something went wrong" and there is no trace in website stating order placed. Then i ordered again and ended up with the same issue. Payment got deducted twice but order not placed.

I attached both the debited msgs from my bank

Need refund for both orders.

Hi!
I ordered food worth rs.510.01 through kfc's online app for - 1 bucket of 10 pieces + 1 medium popcorn and coupon of a free chicken zinger from kfc vadodara central at 6.52 p. M.

The amount has been deducted from my sbi credit card account as per an sms received which i am attaching herewith. But kfc denies any such order received.

Kindly help me get the refund.

This is the 2nd time such an issue has happened.

Thanks & regards,
Steven

Kfc at unity one mall, rohini, sector 10, north delhi, served poor quality of chicken to me which caused me food poisoning. I am so sure because i only ate chicken in my breakfast and had lose motions. I also saw workers throwing a big polybag of stale meat in the dustbin.

I ordered online and my order was not placed yet the order amount was deducted from my paytm account, and i request for a refund