Kotak Mahindra Bank Complaints & Reviews

Hi,

I got courier till now i didn't receive any docs..i got sms from kotak bank like card sent on 28-Nov-2008 by ExpressIT Courier AWB [protected], till date(06-Nov-08) am not got that courier pls review that, do need full .


Regards,
M.Bakkiyaraj
Asst.Manager-Commercial Banking, Chennai
[protected]@hsbc.co.in

I had a carloan from them in 2003 Appl No[protected] and the last installment was cleared on 2nd Aug 2008 after that inspite of submitting the relevant documents for the release of NOC they have not yet send it to me . Everytime repeated calls to them has been a harassment for me as they transfer it from one person to another and all they say is you will get it in 7days and like that 2 months have passed . Even calling their national Customer care number same reply . I want to take stern action against them .
I also found out that my car which is registered as WB02 R1079 is showing some reg no- WB71 ... in their system which is a fraudulent activity of one of their staff.

Now I have sold the car but could not complete the transfer of ownership paper works as NOC is not available and also the buyer is not paying the money to me .

Dear,

Few days ago I have applied for credit cards from kotak cards,
I want status of my application,
Please update me on my mobile ASAP.([protected])

Dear Sir/Madam,
am surya, applied for pan card on 11th nov 2008, but till now i don't receive my pan card. currently working with kotak mahindra bank ltd at coimbatore.now they are asking for pan card proof. so please immediatly action for my request.
Below My Details.

1.Pan card Application serial no :
[protected]
2.coupon No:[protected]
3.Mobile no :[protected]

Dear Sir/ Madam, I have been following with Kotak Bank for an amount which has been debited to me on my credit card against late payment charges since 2nd Aug 2008 and till now I have not got what I am seeking for, I will sir just brief the whole episode. I had applied for a credit card being an employee I got the same.
My first bill which was sent to me was paid in full at one go.
The second bill was not recvd and as It was a new card I paid the bill between 15th and 17th but later on when I recd the consequent bill I realized that the date was on 10th, and when I called them up they said being an employee you would have to get a waiver from your business head otherwise would have reversed the same.
I told them as I have already resigned and the mistake is from your end why should I ask the waiver from my business head?
And from that day after so many reminders I got a waiver of Rs 350.00 and have been asked to pay the rest of the amount.
And to top it up they have marked me as a default customer, I am very sure that there is not even a single penny of purchase which I have made on this card.
Request you to please help me.My card number is [protected] Regards, Sunil Menon[protected]

Respected sir,
I am mahesveri prasad rai from ghazipur city(u.p) .i am a on line client of Angel broking ltd. branch ghazipur. I was, on line registered in march 2008 and start my online trading from a cyber café, my code is vrns/blu080 and D/mat-Acc no.is[protected]. last time I have traded on 5th may 2008, and bought the 50 share of Kotak mahindra bank @880with full assurance that I have only this much for delivery, but on dated “08th may 2008” I have got a call from ghazipur branch of Angel broking that in my ledger balance sheet it shows 300 extra scrips of the same Kotak mahindra bank @865 =2, 59, 500, the same day at 5:30 pm I have phone to regional office of Angel broking Lucknow from a local P.C.O-no.[protected] to[protected] informed to mr.Ejaz& Mr.Ashwani about this problem and I have demanded for all my activity details (log details, contract details, client activity). Not only they make me fool they also delayed in sending my details. When I threaten them to move towards SEBI, so by this reaction they send my log details on 8th june 2008 & contract details on 17th june 2008 through internet on my mail id [protected]@rediffmail.com . in between this period from 8th may 2008 to 8th june 2008 they continuously threaten and mentally harrash me to pay the amount . After comparision between log and contract details, I found that there is a contradiction and on this basis I complain against Angel broking ltd. To SEBI & CNBC channel due to immediate effect of CNBC channel mr. Ejaz gave me a oral assurance on my cell no.[protected] on dated 24th july 2008 in evening-“ that we will not sold your any scrips till it comes to its original value and withdraw all your complaints from every were against us “ but due to continuous fall in the market the main office of Angel broking ltd. Mumbai sending me letter to pay the debit and starts charging the interest on the debit .
I have also given so many complaints letter to SEBI through internet, speed post, fax, through phone from 17th june onwards but I have not got any positive response from their side,
I honestly and truthfully accept, that my log details is true.and they have done unauthorized trade for their brokerage without my consent .
So, in this regard I heartly request you to please take a strict action and save me from continuous mental and economical loss. Also suggest me to take legal action against them.
With a hope of positive response from your side.
Thanking you
Mahesveri prasad rai
44/j rai colony
station road ghazipur(u.p)
mob. No.[protected]
mail [protected]@rediffmail.com

Hi Sir,

This is in reference to the application filled up by me online and no one has contacted me till yet for futher communication or to update me regarding the status of the card.

I am very much worried for the confidential information that i have provided to your company on line such as my bank account, pan card and my address details.

I am affraid if they are in wrong hands they could be mis used.

Please can this be checked and reverted as soon as possible with and update.

thanks in advance for the help and support.

Regards
Santosh Saravade

i had got a life insurance policy done by a kotak mahindra bank employee stating that i will have to pay the premium only once and there is a three year lock in period of investment .now on his begging to me for getting two policies done as to he had to get his target completed otherwise he would have been sacked from his job, i paid the premium of one lack for two policies .in between the ending of first term i used to get letters from kotak stating that i will have to pay the premium . i asked that employee and he said that no need to pay any prmium .now when the first term has ended that employee has shifted to another branch and i have got five to six letters stating that if i do not pay my premium then my policy will lapse .i went to kotak branch, wrote e-mails but it came of no help . i dont know about other branches but the branch of kotak mahindra in chandigarh as well in panchkula is a totally fraud one .do not ever ever invest with these people

I had a pathatic experience with the Kotak mahindra bank Bangalore branch. see the mail I sent to them explaing the injustice I am still waiting for the reply from them

Ramakrishna Valluri to somanna.[protected]@kotak.com10:33am On Wed, Nov 19, 2008 at 11:53 PM,
Ramakrishna Valluri wrote: Dear Mr. Somnna My loan Account details
Accont number: 508630
Name Ramakishn Valluri
My EMI started from March 2007.And every month 10th an amount of 6896 is being deducted thru ECS from my HDFC bank account. Till November the only month when the payment is missed is OCT 2008.In total 20 months EMI I already paid tt means 137915 already paid by me for the loan amount of 250000(rounded). With this kind of history How could you come to a decision to submit the security check and deduct 1, 91, 238 from my HDFC acount with out any prior information.

This sudden withdrawl caused a big impact on my personal life. When I talked to you on 18th of this month(nov 2008) you told that I missed APR 2008 EMI also. I would like to make your kind notice that in APR 2008 I missed the EMI on 10th so I paid the cash including the checque bounce charges on 19th APR.I have the reciept with me. SO ultimately with one EMI (OCT 2008) missed and NOV(2008) you still continued with ECS EMI and suddenly on 14th november you submitted the security check. May I know the exact reason? If you say you have done this according to your polocy Can you provide those details to me. Let me check these with the RBI approved polocies.

Since the impact is huge to me I need the details ASAP and if I am not satisfied with tht I will approach it leagally.

NOTE: I was also promissed one EMI waiver and I will provide the proof for that

i applied for kotak bank credit card. till now i dont have information of my status..

the thing the AWB no. is [protected] and my mobile no. is [protected]


I am working in Noida in CSC sec -62 campus I got the call of the courier person that at 5:00 i wiil give you the courier as my shift time starts from 5:00 evening but the person didn't wait the leave for the day and didn't gave any of the contact details to the mail room of CSC

Kindly provide me the credit to my home address whichis E-55, 1st floor tagore garden extn new delhi -10027.

or call me before coming Its very important

Thanks

bye.

Sir
This is gopinath from chennai. I applied kotakmahindra bank card and its approved.
They send the my card through your courier. My AWB no.is[protected]. on 3rd nov.2008. I received my pin no. Still now i did not receive my card. so pls take this complaint and rewert to me

Thanks and regards
Gopinath
[protected]

Dear Sir

I have never seen such a lazy/sluggish and non-sincere courier company in my life. I am working for a Clinical Research Institute named Clinical Research Education and Management Academy. A credit card from Kotak Bank sent thru the EXPRESSIT was not at all delivered to me and that has happened twice.
They deliver tappals according to their convenience. They are not at all sincere. 3 times I got SMS from them that the document could not be delivered to and so asked me to contact in 2 number[protected]/[protected]. When I tried to contact those numbers more than 100 times, THEY NEVER LIFTED THE PHONE. Instead after the call was over becos of no answer, THEY PUT DOWN THE RECEIVER AS IF THEY WERE ATTENDING ANOTHER CALL.
Not even a single time they lifted the phone. Even anybody can check those numbers. But in almost all SMS from EXPRESSIT, they furnish to contact those 2 numbers.
Becos of these bad/worst behaviour of this, my couriers have been returned back to the sender. Lot of inconvenience becos of them.

I request you to do something to these non-sincere/Lazy persons otherwise lot of persons would be affected.

Yours faithfully,

ALOKANANDA CHATTERJEE

Dear
sir,
i need your contact numbers in hyderabad branch why becose my credit card has sent to your service pls provide your contact num as soon as possible.
Thank's&regards
Madhusudhan reddy

i got a message from kotakbank on[protected] about my credit card as we dispatche your card and you will get within 4 wirking days.i didn't receive at that time. i was called to the customer care number they said your address is wrong, but i asked you people verified my home address and office address.but you people have snet the card to address of mvvnreddy, bollaram road jpn nagar, hyderbad.nobody cannot send any thing to kike this addresses.is it address?this is not a village .this kotak card tieuped with EXPREESIT courier service.this is indias worest courier service.they dint have any cintact number in hyderabad.ther service is tooooooo worest .dont trust the expressit

i want to know about my credit card app. no.[protected].
what is the status of my application.

few days back yor delivery boy not infomd that about my kotatak mahendhra credit card its send back . i dont know why he send back last day i talk to castmercare(kotak mahendhra )they said it not delieverd that cameback that card they said again they send before 7 days thats why on that time ple callmy cell [protected] my house adress;;;;;;; Galla Srinivasrao, 18-141-2, venkateswaranilayam, kamalanagar, road no 5 kothapet, dsnr, Hyderabad 500060 cell no

Hi,
This is Balasubramanyam Origanti and I am having a personal loan with your esteemed bank.
I regret to say that though he bank was very good at its customer service approach when it was the time of disbursement of the loan but after sale services are not at all satisfactory.
I had the ECS to make the payments for the installments through HDFC bank as I had my salary account with it.In the last one year I have moved to a different company and since then I have been trying to get the information on how to get the ECS moved to my existing salary account which is ICICI Bank.
I tried calling the tollfree number [protected] and then was told that I had to l speak to the local branch of the city I am calling from and was given the following numbers[protected] and[protected] and when I tried to call these numbers it took almost 30 mins and several tries to get hold of a live connection then I was told that the call has been routed to the operator and he gave me a number for the Personal Loan division[protected] and when this number was called the person who received the call said that the "MADAM" who was supposed to answer my query has left early at 3:30pm (27/10/2008)and so I will have to call back.
It is really a pain to get a small information on how to get the payment account transferred.
I tried asking the collection agents also regarding the procedure every time they came to me for collecting the payments and even they were not able to help me.
The bank is very prompt in slapping late payment charges but does not show the same efficiency in providing the correct and timely information to the customer.
Due to this attitude of the bank I have to make sure every month that the account has sufficient money to honour the check and also had to pay charges of 300/- whenever it did not happen.
I want to put forward a request as to why the bank does not have trained staff to provide customers with all the information required timely.

Request you to take corrective action and get me some peace of mind.

I, Abdul nafees wanted to start import business
for which IEC Code is required
IEC code application form requires Photo ID from Bank letter head stating we have an account with them
We have opened an account with Kotak bank in April 2008

When i submitted the form along with my photo was submitted to Mr.Srinivas from Kotak Mahindra Bank, Lavelle Road Bangalore, i was informed that i will get it in 7 working days

It has been 1.5 months we have been following but all calls/visits to the bank in valin
Finally on pushing we have to come to know that bank does not give
thereby our opening of business was affected

The service given by Kotak is pathetic ...

i have applied for a credit card with Kotak Mahindra Bank and they dispatch the credit card thru this irresponsible (Express It) courier( courier dispatched on 16-Sep-08 AWB number : [protected]) some one called me on 20-Sep telling there is a courier and need landmark of my house I explained the same to him nearly 10 min and then he told he is in office today and he will bring it to my home tomrrow but that tomorrow didn't come.After 7 days I got the courier company number who can atleast pick up the phone after great difficulty.
I request to take severe action so that atleast some one in furure should not be affected like me