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Motorola Mobility Complaints & Reviews

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Last updated Apr 24, 2024
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Motorola Mobility reviews & complaints page 27

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L
Lux Lakshman
from Avinashi, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Motorola back camera glass

Address:Chennai, Tamil Nadu, 600039

I have brought Moto.g4 plus...and I get lot of scratch in that so I unable to take clear images so where I get this spare?how much it costs?I have complaint it more and more times still I don't get any response...till now I don't know what will happen to this mail ...after I got moto mobile I suggest my frnds to buy it but after this problem I told them not to brought any Moto product as they not responding to any complaints...so just gave...
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anil.mishra125
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile Battery Issue & Service Issue

Address:Agra, Uttar Pradesh, 282001
Website:www.motorola.in

Dear Sir/Mam
I am facing problem with Motorola service center as well as costumer care of Motorola ... as i have purchased Motorola G4 play by Amazon in month of September 2016 and they have given me 1 year warranty of Cell phone and 6 month warranty of accessories but since last month i was facing battery issue in my phone as battery got discharged suddenly after full charging so i did visit Motorola Service center in My City ----...
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sanjaybhai kakadiya
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Motorola x play mobile

Address:Surat, Gujarat, 395010
Website:www.motorola.in

I am sanjay kakadiya, my mob no. is [protected], i have given my motorola x play for repair in customer repair center RNA Services, surat as on 22 December 2016, my complain no. in motorola customer care is[protected]. there was issue about not charging of phone so that i give it to repair center,

when i give my phone to repair center they told me that i will get my phone after week, but as time goes they are giving me new...
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Vinay Borkar
from Disa, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Low quality back camera glass

Website:Www.motorola.in

After 1 month of purchasing a moto g4 plus it getting scratch on back camera glass. That's why I am not able to take photos. I have visited service center and they said it will cost me 2200 to replace this and there are so many users are already there fir the same issue. I have Google it and found so many bad reviews about that low quality back camera glass. So i am requesting the Motorola company to provide one time free replacement of back...
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K
KHP
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Moto G4+ having screen shadow effect or ghost screen effect

Address:Mumbai City, Maharashtra, 400062
Website:Motorola

I have brought MotoG4+ phone a month ago from amazon . As of now its showing a screen shadow effect, it means any app or anything used few minutes back will remain on the screen background due to which it creates shadow like effect and deteriorate the screen. Also it has heating issues.After the latest Android 7 update the issue has worsened which made me to find online solution where i found lots of people facing same issues.I inquired Amazon...
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S
Soham Ganeshwadi
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic Service Resolution Time

Address:Pune, Maharashtra, 411007

I had submitted my handset at the official motorola service centre at the start of december and is now more than 2 months however the only reply i get from them is that the parts are still not available for the display issue.

their fake promises and the pathetic rude staff at the service centre and the people at the call centres giving fake promises is now tiring.

Need a quick solution to it now.

Number...
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G
gargmansi74
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone is not working & in guarantee period but nor the company replace it neither service center mending it

Address:411004

I purchased Moto G Plus, Next Gen. by paying Rs.14999/- through Amazon.com on 7th of july 2016, My phone stopped working in Nov.2016.I talked in the company to replace it as it is in guarentee period but they denied.I went to the service center named B2X -033 BM, Karve Road, in Pune & submitted it for repairing but till today I didn't get my phone back.Whenever I go there they say it is not mending yet & it is companies fault.What can I do...
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H
HRD every one
from Anta, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile device not repair

Address:Bangalore, Karnataka
Website:www.Motorola.com

18 November 2016 I submit my mobile and 2 month gone but mobile device not. Repair and I contact company costume care they are speak your mobile is a ready than I contact service center Nagpur in Maharashtra they speak your mobile device part in demand
Please help me and money back
Sir mai bahot paresan ho gaya hu
2 month koi bhi company mai nhi lagta ya to mujhe mobile melna chaheye ya fir pure paise...
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S
SnehalK22
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Moto z play spare display not available even after 2 months of phone submission

Address:411038

The display of my MOTO Z Play was damaged & I submitted the phone to a Motorola authorised service centre on 28th Nov, 2016. Since then I haven't got my phone back repaired since they are saying that the display is still not available.

The phone was released into the market in September 2016. It has been 4 months since then & yet they don't have the spare parts available for this phone.

Everytime I ask the status,...
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Krishan12323
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Halp

Address:New Delhi, Delhi, 110065
Website:Submite complant

Sir mujko kafi problem hai jab se mene Motorola ka Moto g turbo Edison lya hai 5 months Mai yah fhon 3 bar sarvice centre hokar AA Gaya hai please halp ab is fhon Mai fir se deekat a gayi hai my number [protected] Mai aapse request karta hu meri halp karo agar AAP meri halp karte ho to Mai aapka hamesha aabhri rahunga please please mene is fhon ke lye halp...
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Prash Prashant
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Display damaged by service centre

Address:Nagpur, Maharashtra, 440025

I have a newly purchased Moto Z Play phone, suddenly there was a problem of sim tray which was not ejecting, I thought of getting a sd card for my phone. So i went to service centre, the incompetent engineer there damaged the display. and he said I have to wait like 25 days for new display. :((

They made my life literally more complicated. I use two sim, both sim no. got its purpose.

THis happened in Nagpur,...
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A
Arzoo Bajaj
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer care unprofessional

Address:Jaipur, Rajasthan, 302034

Had purchased moto g in april 2016. in october when the phone was not switching on i went to customer care first time at TECH SOLUTION, JAIPUR. i got to know that water had penetrated so the repair was not included in the warranty norms and was charged for the same. with the mother board intact they showed me the partial opened phone from the top and showed the water traces so i agreed with the charged repair and got it back the very next...
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S
Sebin595
from Mavelikara, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint about g4 plus

Address:Kottayam, Kerala, 686604
Website:Amazon.in

I buy my g4 plus July last year.Now. I had some complaint in my charger.For the replacement of the charger the service center asked the warranty.when i checked the warranty details of my phone using imei it's found that the imei number is not in the database.what does it mean.??? The phone also have some problem with the touch screen .some times the selection happens automatically at certain points in the screen.so please help me with this...
+1 photos
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Ronit Zagade
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lie with customers

Address:411004

I submit my device in B2X-033 BM GADGET SERVICE PVT lTD, 16 days ago in service centre still now i didn't get any response from service centre, i call them many times they just told part is not available, then i call Motorola service centre then they told me we will arrange callback from senior manager within 24 to 48 hours ...after that i didn't get any call from them whenever u call they just say wait for 24 hours you will get call .. pune...
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M
Monica P
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty product received twice. moto z play

Address:Gurgaon, Haryana, 400615

Hi, i purchased a motorola z play via flipkart on 1st november, 2016. Within 7 days the phone went dead on 3 occasions and restarted automatically after a gap of 2 hours. I complained to flipkart and got a replacement mobile on 18th november, 2016. On 7th january, the phone again went dead and this time it did not start. As i has crossed my 30 day replacement period, flipkart did not cater to my request of replacement of faulty handset although...
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TejaV
from Amalapuram, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issue was not resolved even after 2 months and no response from customer support [incident: 161121-008552]

Address:500072
Website:www.motorola.in

Hi,

I have not received my not product till today. Completed more-than 2 months from the date which i gave my device at moto service center.

Below are the requests which i have raised during this period. All these requests were closed even my issue was not solved.

[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]br...
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Sandeep Khating
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor performance of Moto G4 Plus 32GB

Address:413736

HI TEAM
I AM SANDEEP (mob no [protected], email id [protected]@gmail.com), IN SEPTEMBER 2016 I HAVE BOUGHT MOTO G4 PLUS 32GB HANDSET, BUT ON 9TH NOV THE PHONE STOPPED WORKING AND IT WAS UNABLE TO BOOT, SO I TOOK THIS ISSUE WITH AUTHORIZED SERVICE CENTER LOCATED AT NASHIK. THEY HAVE CHANGED THE MOTHER BOARD OF THE DEVICE SINCE THEN MANY OTHER ISSUES ARE HEADING . THE PERFORMANCE OF THE DEVICE IS LOWERED AND HARDWARE ISSUES ARE ALSO...
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J
Jayharris
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Moto cellphone

Address:16502

Hello I would like to speak to someone regarding a repair and/or replacement of my Motorola phone. This is been an ongoing ordeal which was initiated in February 2016. I shipped the device and was told it would be replaced, then was informed that it would not be replaced. I requested the device be returned and have spent the last 9 months going back and forth with associates. I was promised the phone was being shipped back, that has never...
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H
Hanu Devarapalli
from Warangal, Telangana
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Moto z play display

Address:Guntur, Andhra Pradesh, 522413
Website:Motorola

I have purchased moto z play recently..but one night I.put cell to charger.early morning I found that display came blur or black colour..I contact to moto service centre which is located in Guntur pin code 522002... state..andhrapradesh.they said it is out of warranty and must pay 9500 amount..plz help to change display in warranty... thanking u...
My mobile no [protected]...
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ravi sharan sharma
from Mumbai, Maharashtra
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Unhappy customer-Service issue

Address:New Delhi, Delhi, 110085
Website:moto all website

I am the user of Moto X Play, I had purchased this smart Phone due to brand image, Moto is the brand which is symbol of good services & best instruments however I would like to say it was a myth and reality has come in front of me when I used the product and did not get the proper service.

I have purchased MOTO X Play from your selling partner “FlipKart” on 22nd Dec’2015, In month of Nov’16 I was facing problem in my...
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