Nokia India Complaints & Reviews

Hi team,

I purchased nokia 7 plus from your official site on 9 may 2018. At that time, there was an offer going on your site that if you payed by icici credit card or debit card then you are eligible for 10% cash back. The cash back will be credited with 3 months and now it happened more than 4 months and am still chasing your customer support team. I filled multiple times case i'd for requesting cash back but didn't get any...

My newly bought nokia 7 plus handset got me in trouble. I put it to charging and in morning i found that its power and volume keys stopped working and sometimes they work and sometimes they dont. That is y my phone went in safe mode automatically. I went to nearest nokia care center in mhapsa, goa. I sat there for 4 hours they opened phone and told that they will replace those keys which needed to be ordered. They said i will get back that...

Dear sir/madam,
Please help me regarding to get my order before 12th september. I put online order on 2nd of september for nokia 6.1plus mobile phone from nokia official website. It is 7th september today, yet i have no clue regarding my order.
I am going abroad on 12th september night for my higher education. Thus, i need to get my mobile before this time.
My order number is 28223. Please help me regarding this asap.br...

I purchase nokia 6 after few days i have facing very bad kind of problems in your phone this is my hard working money and i totally waist of my whole money in your phone 1st problems is charging problem, and hanging problem i was going to the service center again &again but they are not fixing my problems so i beg you please i want replace from your side other wise i will sue your company....

I had book nokia 6.1 plus black on 4th sep.
Order id : 30104
Every day i am calling to customer care but they don't bother about my problem.
They already committed your phone will be shipment on 6th of sep. But today 7th is over now.

As discussed mr devesh from customer support he is not giving phone to even senior manager as he telling like senior team is not available.

If your not commited...

I have ordered nokia 6.1 plus from nokia.com on 31 august 2018, i was login in with my facebook account ie: [protected]@gmail.com. Payment was successfully debited from my bank account ie: jammu and kashmir bank but my order was not placed. When i contact to nokia support they say that they cant find my order. If the order was not placed then i should get the refund for the payment i made ie rs.15999 but i still didn't get any refund. I...

I ordered the product from nokia.com/phones on 6th september 2018. I wanted to cancel the product on 7th september 2018. But there is no cancellation option on the website nor the customer care are helping me to cancel the product. I have done a online payment. So, they are not refunding the product amount. I'm helpless right now no call back from there side. It's even written on there seller policy before getting shipped of the product i...

Hello,
I am big fan of nokia since starting. Great chears to nokia! I have recently purchased my nokia s5 on 19th feb on my mom's birthday. I got the first complaint of touch issue on 21st aug still my phone is in under warranty but they charged 1250 to replace the parts.
Still the issue is not resolved and they refuse to repairs it again.
Please do help and guide me what to do.
Regards
Neelam joshi...

I have ordered Nokia 6.1 Plus on 1st Sep, 2018 and my Order Number is 27312. I have spoken to Nokia Customer Care twice, on 4th and 6th Sep, asking for update. Both the times i got update that with 24hrs i will get AWS tracking details i.e., Delivery tracking number. But no use, i had to call to them and dropped multiple mails asking for details but of no use.

Can you let me know, how can i file a case for the above....

Hello i have buy today Nokia 6.1plus from www.nokia.com website and i also paid full payment 15999 then my order confirm. But they are not give me invoice they are not give me delivery time. Even they cannot login to my account . And in my account there is no response. If they cannot give me proper answer then give me back my money. Otherwise give me proper tracking number or give me invoice. I am Keval ashok bhai barot
Address. Nava...

Iv'e placed an nokia 6.1 plus order from Nokia shop website on 1st september with my credit card, i have received payment conformation and order number to my mail. And after placing the order from nokia shop website, they displayed a message that ill receive my shipment and delivery conformation to my mail and via sms on 6th september i.e today. I did not receive any conformation or message regarding shipment even though i contacted there...

Sir, i bought nokia 6, after a few days (10) of buying this, it started showing problem, its speaker not working somehow it resolved by nokia care which is the worst care of india, nokia care services so poor, i recently facing a problem that is my phone’s 3 button, these are back key, middle touch and clear key not working and our nokia care mechanic not resolving my problem, i daily go there and when not get solution then come back to...

I had ordered the new nokia 6.1 plus on the nokia site on the 01st of september 2018, but till today i have not got any updates on the order (Order no. 26829) or its dispatch dates. I am wondering what happened to my order and should i cancel the order or is my money gone down the drain. I have raised the issue with their support team, but that is pathetic as the company itself. They said they themselves are not sure about what happened to...

I ordered a nokia 6.1 plus on 1st september 2018 and they said shipping details will be provided on 6th september 2018. Today is 6th and till this time there are no whereabouts of my phone. I have paid 15999 already but i am not sure whether i will get the phone or not. I am a middle class guy my father works in a private firm we don't have extra money like this to throw away on scams. Please somebody help me i won't be able to face my father....

Nokia India — nokia 5- black ds

1 Review
Gulshan89 on Aug 31, 2018 Submit a Complaint
Dear Team,

I am very much disappointed that I have to write the complaint mail regarding your service .

I bought the Nokia 5 in the month of march 2018 and it's not been charging from last two days . So I went to your customer service center to get it checked since it is in under warranty.br...

I have ordered nokia 6.1 plus from nokia.com on 31 august 2018, i was login in with my facebook account ie: [protected]@gmail.com. Payment was successfully debited from my bank account ie: jammu and kashmir bank but my order was not placed. When i contact to nokia support they say that they cant find my order. If the order was not placed then i should get the refund for the payment i made ie rs.15999 but i still didn't get any refund.br...

I am just fed up of the nokia service my life biggest mistake was to purchase your company's phone from last 2 months i am facing a problem of microphone and these stupid technician are not able to solve it i request you to kindly look on this matter once i have done a doa of this phone also and if my phone is facing a problem of microphone then they are creating a new problem by themselves like audio jack or vibrator is not working in my...

The awb no for my order dated 25.08.2018 is[protected] for nokia 6.1 plus and the order was shipped through delhivery. Now my shipment has been returned without any valid reason and they are asking me to contact your office for further proceedings. When i contacted nokia, i got the reply "we are forwarding your concern to relevant department. They will get back to you soon." its been 10 days since i have paid the money....

I had preordered nokia 6.1 plus on the 22 of august from their site but once i finished payment through the gateway, the amount was deducted from my account and payment gateway confirmed the transaction was suceessful. After that for dispatch details i contacted to support, they said that no order had been placed and that my issue has been escalated and payment will be given by bank.

Bank confirmed that payment successfully...

I had bought a mobile set nokia 6.1 ds (4gb) set no-[protected] from anandamela parcus road purba burdwan, wb, 713101 (Gstn/uin no - 19afapc6910j1zm). Invoice number being - pr/gst/3252 dated 12.06.2018.

After one and a half month the mobile was not getting charged thereby draining out. I have submitted the handset to the nokia customer service center at burdwan (Rajnandini telecom, muchipara, g. T. Burdwan-contact no-[protected])...