OYO Rooms Complaints & Reviews

Booked rooms online in Oyo 30665 sruan inn on[protected] at Hyderabad, they denied to give accommodation, stating reason hotel is full. First given confirmation and at the time of checking denied, bothered me lot, mental harrassment to me. As I am with family it was very embarrassing to me. Such a fraud and harrassment should be stopped. Please take a corrective actions against them. So that in future no one should suffer from such a irresponsible...

I requested to oyo for refund my money against booking no DMGN7680 as the OYO 7917 Hotel Sunbeam were rejected by me in himachal.confirming with OYO representative they initiated my refund on 7-14 days which is yet not to be received after 15 days. Every single time i call they always put my call on hold .I have all detailed of booking hotel and refund mail which have provided by oyo c care excecutive mr vipin bajpai ( VISHAL_454376 _TM )...

I have booked two rooms theough Oyo hotels online service for family in hotel vyankateshwara at Hyderabad, on[protected], I reached at 3am at hotel they denied to provide accommodation stating reason that online payment is not accepted, with family I some how managed my stay, but this is should not happen to other who is coming far away from Hyderabad, please take corrective actions against OYO as well as hotel ....

I am a central govt. officer under Defence Minstry stayed in your Bangalore based hotel Collection O, 15 1st cross Road, Cottonpet, which booked through OYO. It is my first time staying in your hotel and I would like to share some points which reflects adverse effects on my mind. (1) My Booking ID was WOLX 3018 and stayed from 09.06.2019 to 13.06.2019 morning (4 night). (2) In that period the Cottonpet Road was very much interuppted/digging...

I had booked a room on 15th june through oyo . money has been deducted and no confirmation has been received through oyo site and the customer care replying that no booking has been done but i do have the screen shot of money deduction which is i am attaching with this complaint. and now executive saying that there was a check in and check out made . if possible then do provide us our ID as a proof. stop making fool...

I had booked hotel on 6-Jun-2019 with booking ID : TWFV3620
On 7th June 2019 midnight, I received a text message informing me that my booking has been cancelled.
I made a complaint on customer care but till date no resolution is provided.
I applied a special coupon of 65% discount which is also now used and i cant reuse it.
I have been given fake promises of either a call back or to hold line, but none of them...

My booking id VMYC2970, booked from 17-06-19 to[protected] at SPOT ON Sree Grand Lingam Residency, Vellore was denied admission stating that AC room is not available. However my booking was for AC room with advanced payment. We reached hotel for checking midnight around 1AM and had lot of inconvenience. We have visited Vellore for treatment of my ailing mother at CMC Hospital, Vellore. Had to find another hotel at midnight to stay and have...

I booked OYO 33375 Madhu Residency 2 (BOOKING ID : TJSM4075). I am really disappointed with this booking. The condition of rooms and environment is good, I have no objection with it. But the behaviour of the staff (mainly manager) is very bad at the end. They charged me 25 rupees instead of 20 for a 1lt water bottle(Bisleri). When I asked for a bill, first they refused and then they just gave me a hand written bill and manager told me you...

Dear Ma'am/Sir,

With due respect I am Sumitava Roy is staying in a hotel ( park inn) code ( oyo 7650) since 17th of June 2019. The hotel staff didn't handed my room keys since I entered inside. Today when I asked them about the keys during my office visit, they told me that it will get lock by office staff. That clearly indicates that there is no security for the guest.
Now during evening after my arrival from office,...

Hi, I have booked OYO Townhouse and made a payment of Rs 2593 online one day before check-in. It was shocking to hear that after reaching the hotel the rooms were not available and 23 people are in the waiting list although the booking was confirmed online. It was a great disappointment and distrust by OYO your OYO manager was so careless and his response was pathetic.

I have requested them to cancel and make a refund. They...

I writing it with very bad experience with OYO rooms and no any response from customer care of Oyo also .

i am a frequent traveler . i had book a room via Oyo app with under mentioned details .

Name - Vimal Pathak

booking Id- SIQC2198

Check in - 20th may, check out - 21st may

Hotel - Hotel Downtown

when i reached at same address about 1:30 am i...

OYO's business model is completely broken or it's running a fraud business! Booked a room in Kolkata on April 26th (Booking No. BYTC0972) online through Agoda. It charged my credit card for the room. On reaching the hotel (OYO 15578, Dora House) at night, it refused to honor the payment made and I had to pay again for the room at the hotel. On repeated calling and promise by OYO it still hasn't refunded my double payment. Horrible experience....

My booking id is HTLYXKYBBD I witness very horrible service i booked room n paid in advance got booking confirmation but when i reached hotel Oyo 5231 M V Boutique Hotel in gajuwaka (visakhapatnam .the hotel manager said he don't have vacant room n was clueless about Oyo as he was not having booking information. i called customer care n they kept me on hold first time 15min then again 4 mintues then again 20 minutes with no helping attitude....

Dear Sir,

I am Really very very disappointed with the oyo.

My self is Manoj Kumar and I have booked 2 rooms from 13th to 14th June 2019 through oyo in Manali and payed full amount but Hotel manager of Spot On 40445 Hotel Hillanss, Manali, HP. have rejected check in stating that they have no rooms. When I have booked these rooms it is showing available and I have payed full amount for 2 rooms but they didn't...

Hi,

This is to highlight a matter about recent accident at oyo room of "Tip Top Plaza" jaipur. I checked in that hotel on 19 May 19 at 8:16 Am and booking id is HRBP3019 and room condition was too worst and bedsheet, pillow cover was so dirty and not changed by hotel representative even after saying twice or thrice and tv was also not working and also tore out towel was provided and ultimately i had to left the premises with...

We had made a booking with Oyo in Digha between 11th June to 13th June at OYO14868 with booking ID HTSV1280. On reaching the hotel, we were denied a check in and we waited on the road while no one from Oyo bothered. We had made an advance payment of Rs 1281 before check-in, however, only a refund of Rs 31 has been initiated and 1250 has been levied as a cancellation charge, why should I pay when the hotel denied a check-in. My case ID is...

HI Ritesh and Team,

Booking ids:
TJCP6063
BYRF8270

I am very very disappointed by Oyo today as today I have lost my hardly earned 2800rupees because of oyo.

I had done booking for today 17-18 and due to health issues I had dropped planned to visit that place.

I called oyo on 16 to know to refund and cancellation policy. They said don't worry you will get your refund...

I made a booking on 16th june with booking ID- NDKF5417. Before check in i contacted the customer care and asked that the booking is for a couple but due to some reason a friend of ours is also going to stay there. I was being told that you have to pay the difference amount for the third guy and you can check in. Two people reached there by 6 pm and checked in. I reached at 8 pm and the manager denied that guests are not allowed and we can't...

Hello my name is vaibhav tyagi. I Booked room no 206 in OYO 11551 Hotel Pioneer 2, pune on[protected]. My Booking Id is 5594. I gave 7000 rupees per month for this room and 7000 rupees as security deposit.
I gave checkout notice on[protected] through oyolife app and vacated the room on[protected].
I was told that we get our security amount back within 15 days after vacating the room but It's been more than 15 days and I still...

I Booked room of OYO through agoda.com at hotel Lord's Residency, Bhimtaal, Nainitaal vide our booking confirmation No.[protected] June-2019
When we reached at the hotel Lord's Residency, Oyo official and Hotel Owner Mr. Sen Oyo person Mr. Khan & Mr. Mohinder refused to check in and reply your booking has been cancelled on oyo end. and your payment Rs. 1406.25 will be refund to you wthin 24 hours . I and my family harassed by OYO...