OYO Rooms Complaints & Reviews

I had a booking for two days with the first hotel with booking ID IKWD3644/YS5J7490.

I made the booking and they called me and I confirmed that I will be checking in, in one hour and I also confirmed my check in on WhatsApp.( Attached screenshot). Once I reached the hotel I was denied check in saying rooms are full??

So I made another booking KDWU3160 at a different hotel and I paid on the Oyo app an amount...

I booked a hotel named OYO 47526 Hotel Himalaya Residency on 1st may 2022 morning at 10:34 Am.I did booking for check in on 5th may and checkout at 6th may. I paid amount 669 through google pay and it get deducted from my acount but I didn't get any booking ID for my booking.

After that I called customer care regarding that, they said that my booking is in pending and they are saying that it is not sure till when it will be...

I made a transaction with OYO on 15th Apr 2022. I cancelled the booking on the same date but refund is not processed. Please find below transaction details.
Payment Mode - Phonepe
Booking ID - HBJX0281
Transaction ID - T2204151531032214756918
UTR[protected]
Amount - 3066

Kindly do needful....

I tried to book the OYO room in Hotel Dev Palace Delhi. But the Payment is deducted from my account but no room is allotted to me and neither the booking ID is provided.

Please help me out and male a refund of deductions as soon as possible....

Hey, I had a booking with oyo for 1st of may for 823 rupees and they asked me to pay 246 rupees as a partial payment and rest was to be paid at hotel. However, when I came back to check the booking details I cannot find any booking on the app and the money was debited already. I tired calling customer care number but there was call flow for which I waiting approx 15 mins with no answer. Can you please check with that?
Please see the...

I was booking OYO townhouse 323 sector 9 hiranmagri, Udaipur form my phone no.- [protected]. I entered my debit card details and payment has been done & money was deducted from my bank then an technical error occurred on Oyo app showing ' SOMETHING WENT WRONG' & no booking was done.I called Oyo helpine many times talked to booking team explanation team but no body replied properly. They cut the call in middle. Please I want my money back....

Name: Buvan A
Email id: [protected]@gmail.com

I booked a room at OYO Townhouse 76768 The Bluebay ECR for the dates may 6-7, 2022. We made a prepaid payment of Rs.1321. we didn't receive any sms or email regarding the bookingid. But the booking was confirmed in the app. We cancelled the booking due to personal reasons. We didn't note down the booking id. The booking status vanished from the app and there was no recent booking...

My partner booked a room offline at a oyo for two hours on 30th April, 2022 at 2:30pm for 2 hours. When we left, I forgot my gold chain there on the bed itself. I called the Oyo for enquiry but I'm not getting proper support.
Please help me finding my gold necklace....

Money got deducted from account but booking wasn't showing...

I have tried to book a hotel on oyo's application, the payment was successful, as it was clearly shown on the payment gateway. When it took me back to the booking section in oyos app, it showed that the transaction failed and to try again.
My money has been debited but it shows that its a failiure. I have contacted their so called customer service, using this number [protected]. And when i told them my issue, they keep asking me for...

I have tried to book a hotel on oyo's application, the payment was successful, as it was clearly shown on the payment gateway. When it took me back to the booking section in oyos app, it showed that the transaction failed and to try again.
My money has been debited but it shows that its a failiure. I have contacted their so called customer service, using this number [protected]. And when i told them my issue, they keep asking me for...

I have made multiple calls and placed requests through chat to receive the payment receipt for my booking with Oyo with booking I.d SNRM0706.

I need the escalation manager to please get in touch with me immediately, I have spent a million efforts now trying to receive this and resolve for once and all. If not, I will be forced to take the issue to social media.

Horrible, horrible customer support. Have never...

The amount of Rs3992 was deducted on 10 april 2022 through phone pay by oyo app but the booking id was not generated. Many a times i called the coustomer care but they disconnect and no response was there from their side. It is really bad and worst experience ever from oyo customer care. I want the refund for my money as it was deducted from my side. Generate a response for refund as soon as possible......

I made a transaction for booking a hotel via oyo rooms on 29 april 2022with transaction amount of 107 via gpay app but when i reach the hotel, the hotel refused my entry so I cancelled the booking since oyo is telling me that they have initiated the refund . Then whenever u try to contact Oyo customer support they didn't respond......

Oyo Booking Id: P0Z14384.
While paying for the above booking I have selected ola wallet two times transaction was successful from ola but on oyo payment page, it shows payment was canceled two times so after that I paid through credit card, and the payment was successfully completed. So please refund my extra amount i.e. Rs 2648 which was paid from my ola money wallet. Also in-app I am able to see the amount Rs. -2648 which means it...

My upi payment has already been processed for a booking that i did but on oyo website it says "verification pending", i havent gotten any confirmation and money has been deducted...

I made a payment of INR 1287 on 24th April 2022 (11:34PM). My money has been deducted but I didn’t receive any booking id or verification message or mail.
I have contacted the support many times just to be continuously mocked by their rude behaviour but none of the executives have helped me resolve my issue.
I’m attaching the transaction receipt to the case and I need a refund as quick as possible...

My oyo booking id is HD7H0019, i went to stay in the oyo 16937 Alankar Residency in Kengeri on April 27th, 2022 night. I paid online in advance for one room with 2 occupancy. When i tried to check into my rooms at 9pm, the executives refused me the entry stating we don't accept online payments, instead I've to pay the hotel tariff which is 1500. The oyo executive looked like goons threatened me you have to pay the 1500 amount or else we won't...

I am jatin i have booked one room from Oyo app i have paid in advance and also I got a booking I'd no that is I4SF1868 i came to hotels location but now I am facing issue with this they are not allowing me for check in and even I am not getting my refund back.
I want resolution asap. I want my money back....

I've paid my payment at 28 April 2022 for OYO 1231 room, 1 standard double room, 2 guests, but the payment shown pending...