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Reliance Digital Complaints & Reviews

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Updated: Oct 20, 2025
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Reliance Digital reviews & complaints page 223

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U
U SUMATHI
from Calicut, Kerala
Sep 11, 2011
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Address: Bangalore, Karnataka

I AM A MEMBER OF RELIANCE BIG FLIX MY MEMBERSHIP NO IS[protected].
ON[protected] I HAVE REQUESTED FOR CANCELLATION OF MEMBERSHIP AND
REFUND THE MONEY Rs 400/- . I WAS GIVEN AN ACKNOLEDGEMENT NO 11460 WITH SEAL
IN THE MALLESWARAM 8TH CROSS 4TH MAIN OUTLET. I WAS ALSO TOLD TO
PRODUCE PAN CARD AS ID PROOF TO COLLECT THE MONEY.

BUT SUDDENLY THE SHOP CLOSED AND THEY HAVE VANISHED FROM MALLESWARAM
8TH CROSS. OUTLET.

I AM WILLING TO PRODUCE ID PROOF BUT I WANT MY MONEY BACK WHERE TO FIND THEM PLEASE HELP


U SUMATHI
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    vinaymarisetty
    from Hyderabad, Telangana
    Aug 19, 2011
    Resolved
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    Resolved

    Address: Hyderabad, Andhra Pradesh

    I have purchased a Digital TV connection 15 days back, on 17th of this month a person has come down to install digital setup, he has given me a Cust id:[protected]. Its been 24 hours that he has set the connection, but still my connection is not activated. I cant contact the customer care as there are only two options, either new customer or Old customer, i don't belong to new customer as i have already purchased the connection. I'm even not an Old customer as my connection is still not activated. Kindly treat this urgent and do the necessary.

    Regards
    Vinay Kumar
    #[protected]
    Aug 13, 2020
    Complaint marked as Resolved 
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      S
      shaji_ad
      from Delhi, Delhi
      Aug 1, 2011
      Resolved
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      Resolved

      Address: Gurgaon, Haryana

      I bought 3 Airconditioners from Reliance Digital with the confirmation that the appliances would be installed within 48 hours. Now 22 days since the applicance is not installed. The amount of follow-ups and visit to Ambience mall has not yeilded any result and the whole experience has been very frustrating and resultless.The service centre people are very rude and callous in their attitude and does not know the meaning og customer support.

      Ultimately I have engaged some other contractor to do the installation at my expense.

      I have learnt my lesson "PLEASE DO NOT BUY FROM RELIANCE DIGITAL". Its ok to pay a bit more and buy from any other store which will give you better service.
      Aug 13, 2020
      Complaint marked as Resolved 
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        B
        Brucel
        from Mumbai, Maharashtra
        Jul 29, 2011
        Resolved
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        Resolved

        Address: Maharashtra

        I purchased an i-Omega Screenplay MX from Reliance Digital on 22nd Jul 11

        I was not satisfied with the features of the product & took it back to them within 5 days of the purchase along with the original receipt.

        Reliancedigital Retail Ltd. Return Policy
        [B]If you are not satisfied with any of the products, we will be happy to accept them for return and issue a Credit Note subject to the following:
        [/B]
        1. Request for return should be made within seven days of purchase.
        2. The product to be returned should be in saleable condition.
        3. Invoice copy and delivery challan in original will be required to be submitted at the time of request.
        4. The Credit Note issued can be used for purchase of any other product within the store within the stipulated validity period.
        5. a. No return of mobile phones and computers.
        b. Music, Gaming & Computer Software will be taken back only if its packaging/seal is not broken.
        6. No return of any product purchased under a promotional scheme or discount or where invoice specifically mentions "no replacements".
        7. We reserve the right to request the customer for identification.

        When i spoke with the customer desk, they tell me, the box is open, it's not in resaleable condition so we cannot take it back

        1) When i bought the product, the box was already open. the sales man told me this is the only piece in the shop.
        2) How does Reliance expect me NOT to be satisfied with a product if i don't open the box? Am i supposed to be unsatisfied with the packaging?

        Now they refuse to issue me a credit note, even though i am ready to take some other product in exchange.

        http://www.reliancedigital.in/returnpolicy.html
        Aug 13, 2020
        Complaint marked as Resolved 
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          V
          vikash_kumar_mehra
          from Mumbai, Maharashtra
          Jul 27, 2011
          Resolved
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          Resolved

          Address: Maharashtra

          Reliance Big Adda shop/ Blackberry storm 9530 mobile

          [protected][protected][protected][protected]

          I have placed order on phone of mobile blackberry 9530 storm on 11th june. It was being offered @ rs. 9999.00 with free battery and pouch by big adda shop (online shopping).

          I received the mobile on 20th june and paid total amount of rs. 10000.00 to courier guy.

          As I open the box, I found that the screen and lower keys of mobile were not sticked and was not working properly. As this mobile is fully touch screen and just because of screen it was not working properly. I received only pouch with the mobile and have not received any battery which was being offered at free of cost with mobile.
          The invoice which has been sent by courier is also different, as my order no. Was[protected] but on invoice the order no.[protected] is mentioned.
          I complained the customer care people at the same time I.E. Approx one hour of receiving mobile and was informed that it will be replaced in next 15 days and the guy allowed me to use the mobile if I can. I again called the guy after 10 days that no one contacted me to recieve the mobile and facing much problem just because of mobile. He told it will be replaced in next 3 days but again no any response I received from big adda or courier company. Like this I have called more than 10 times after interval of each 2-3 days and getting the same response that it will be replaced within 15 days and it has been more than a month till date. Neither any one is giving any other contact no. To contact senior people nor any contact information of senior people is given on website.
          I have sent e-mail regarding the same 3-4 times but still not getting any response of my mail also.

          Its totally online scam, misleading the customer and cheating customers.

          I have faced a lot of problems and have much losses just because of mobile unavailability as I cant purchase new mobile because I have already lost 10000 rs and does not have more amount to purchase.

          Please do the needfull and suggest me for the next course of action
          --
          Vikash Kumar
          Pune
          [protected]
          Aug 13, 2020
          Complaint marked as Resolved 
          Reliance Big adda shop is cheating customers everyday by their online shopping products. Govt. should take strict action against it and get this company sealed forever with prison to all accused employees.

          RELIANCE BIGADDA — BLACKBERRY NOT RECEIVED

          I had booked a mobile online from RELIANCE BIGADDAon 4th of August with model number BLACKBERRY 8900cURVE

          Order Number:[protected]

          got it delivered, i paid the total amount, but the mobile was a second hand, they cheated.

          I called them and asked them to replace.

          they took the second hand mobile from me and said that a new piece will be delivered.

          the mobile is not yet received.

          its been two months now... please help me with this. i called them 4-5 times but the customer care people are just not replying.

          Please help!

          RELIANCE BIGADDA — Not get the delivery of goods after payment

          Not get the delivery of goods after payment from Reliance Bigadda

          Respected Sir/Ma'am,

          I have place an order from bigadda.Com on 7th April-12 a Giordano Black Leather Strap Watch G1 (56_MF1000790) & my order number[protected]. By paying Rs.500/- From my net banking through HDFC bank. The site shows the delivery of goods will be in 7-10 working day. But till date the goods are not get to me and I have so many time contact them but they never response me any type (emails, mobile etc).

          Sir I want to get product or to get my money back and I want to file a suit on this fraud company.

          Awaiting for your reply

          Thanking you.
          Sameer

          blackberry storm pouch — not received

          i purchased a blackberry strom pouch from reddif online i didnot recieve it order no 7338653

          Blackberry Strom 9520/9550 Silicon Carry Case Circonia Blue Dart [protected]

          pls frwd further details to me my mobile no [protected] karthik
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            P
            piyushjain92
            from Vuyyuru, Andhra Pradesh
            Jul 26, 2011
            Resolved
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            Resolved

            Address: South 24 Parganas, West Bengal

            I had purchased a whirlpool washing machine "professional sport" model from Reliance Digital Store from Vishnu Enclave NSC Bose Road, Tollygunj, Kolkata on 13/11/2009. My machine is under breakdown from 24/06/2011 for which i have registered a complaint on 24/06/2011 with the Reliance Digital Service Center. Till date i have not been given any service. I am totally fed up with this sort of behaviour from their end. I had also made many calls to them for the incomplete service but there was no result after that also. I even went thrice to the store to remind them for the incomplete service from their end but they were least bothered. They are wantedly delaying the service so that the warranty gets void as the warranty is coming to an end on 13/11/2011 because it is only of 2 years from the date of purchase and they are giving excuses that the Whirlpool people are not sending them the parts required for fixing the machine.
            Aug 13, 2020
            Complaint marked as Resolved 
            No Value of words. They commit but fail to do.
            Hi Piyush Jain,

            We apologize for the inconvenience.Could you let us have your contact details (phone number)?
            You can mail us your contact details at reliance.digital.[protected]@gmail.com.
            We would love to get in touch with you to better understand your grievance and find a solution.

            Regards,
            Reliance Digital
            Reliance Digital...Highly disappointed with Kormangla sore...they only give false commitment. On 7th Nov bought a samsung 40F6100 tv from the store, while buying Salesperson made all promises...but had run from poles to post to get the delivery (delivery person came in two wheeler for the delivery), now same with installation. The store people never receives your call nor reply. would recommend all not to buy anything from Reliance digital. if you are looking for after sales service its zero here.
            Dear Avisek,

            Please accept our heartfelt apologies for the inconvenience you have faced. Kindly share your contact details at this link - http://www.facebook.com/reliancedigital/app_[protected] and allow us to connect with you to address your grievances.

            Warm Regards,
            Reliance Digital.

            Reliance Digital — Service of water purifier

            My service request is pending since 27march2015. Even after 10reminder no solution made. If this is the actual level of service I am very ashamed to be a customer of reliance digital.
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              S
              sprao
              from Visakhapatnam, Andhra Pradesh
              Jul 5, 2011
              Resolved
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              Resolved

              Address: Visakhapatnam, Andhra Pradesh

              I have purchased 1)IFB washingMachine Front Load 6kg 2)250 litres samsung refrigerator on 1.10.2010 at CMR central show room, Visakhapatnam, Iwant to cover the above items for Insurance hence Irequired theduplicate Bills. When I approached Ms sudatta Benerjee and Mr Aiman, Stores Manager but they are talking roughly and inturn they are asking 'me "You should keep the original documents"".

              I would like to know to whom I have to contact to solve my problem as my efforts with local people were in vain.

              Regards

              SPRAO
              MKMANOR APARTMENTS
              FLAT NO 404, 4th floor,
              RAMNAGAR
              VISAKHAPATNAM -530 002
              ANDHRA PRADESH

              MOBILE [protected]
              Landline: [protected]
              Aug 13, 2020
              Complaint marked as Resolved 
              Dear SP Rao,

              We apologies for the inconvenience.
              We would be getting in touch with you to better understand your grievance and find a solution.

              Regards,
              Reliance Digital
              hii this is kamal kiran,
              three months back I bought a HP laptop from reliance digital. While purchase I was offered a system shield antivirus on cost of Rs 200. When I came back home and opened the cover i found no antivirus key was found in that. I went on the next day to the reliance digital and told the salesman about it. They told me to come after two days . Next week I went they told to come after 10 days. then they said no stock was there. Almost six times I went and they all make me fake promise of calling me back, once the stock comes. For two hundered rupees product I came around to spend 500 rs. The customer service what I have got from this shop was really horrible. What I came to know was no one exactly is stay in the shop who can decision.

              Now I openly suggest my frds and community not to buy any such product from this store. When a customer post purchase think of coming back to ur store although ur rates are high beacause convenience is now people find

              Regards
              KR Kiran
              Indian Navy
              [protected]
              Dear Sir,

              We sincerely apologize for the inconvenience. We will surely look into your issue and resolve it as soon as possible. We have received your contact details, our concerned representative will be getting in touch with you soon.

              We want to assure you that we are committed to solving your problem and resolve it to your satisfaction.

              Warm Regards,
              Reliance Digital
              A good service...

              announced that for SBI Card we would get 5% cash back

              I had raised complaint via email but i didnt received any reply from them yet. It already been 3 months but i had not recieved any 5% cash back credit in my account. Thanks and regards,
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                S
                sankalp_700
                from Delhi, Delhi
                Jun 29, 2011
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                Address: Gurgaon, Haryana

                Hi

                I have purchased INALSA FP MAXIE PLUS from Reliancedigital Retail Limtied,S-218,Ambience Mall,Ambience Island ,Delhi-Jaipur,Highway,NH-8 Gurgaon .

                At the time of purchase I have fully paid everything and at that time I have booked the time for DEMO of the product at my house on sunday between 10 to 5. Everything is fine but on Sunday I got call from Reliance that the DEMO persome will come at 2:00pm and then again I got the call that the DEMO person will come at 5:00pm . But after 6:00pm when no one has come then I called the RelianceDigital that what happens ,at that time they asked me to pay Rs 250/- as the DEMO cost and then only the DEMO person will come .

                This is the fraud as earlier they have never told me such things and I wasted the whole day in waiting . At the time of selling the product they are hiding everything .

                It is the Fraud and the Govt should look out this .

                My Bill Order No : 111 dtdt :25June 2011 .


                Regards
                Sankalp
                +91-[protected](Mobile)
                Hi All

                The issue has been resolved today (30/06/2011).
                I am thankful to Aneekat (from Reliance Quest, Noida )for the DEMO he had given about the INALSA Food Processor .

                Truly Aneekat is perfectly good in his field .


                Regards
                Sankalp
                I have purchased samsung tv in Reliance Digital Showroom, Annasalai, Chennai. At First Purchase, Customer Service and Communication to Customer was good. But Second Purchase, Customer Service was too BAD. Delivery of Product not on time. i requested for delivery on next day of bill date. they told it will deliver before 4 PM tomorrow. But they schedule the delivery after 3 day from the bill date.

                AFTER BILL PAYMENT, THERE IS NO RESPECT FOR CUSTOMER.

                CUSTOMER IS LIE TELLER FROM THEIR END.
                Hi Kumar,

                We apologize for the inconvenience; could you share your contact details (phone number)?
                You can mail us your contact detail at reliance.digital.[protected]@gmail.com .
                We would love to get in touch with you to better understand your grievance and find a solution.

                Regards,
                Reliance Digital
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                  A
                  aashit prabhu
                  from Jalalpur, Gujarat
                  Jun 21, 2011
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                  Address: Mumbai City, Maharashtra

                  I have taken the membership of Big Flix (Membership No.[protected] on 3/6/2011 one disc-quarterly plan . By rule i should have been given one DVD oer day,whereas in 15 days i have been given 3-4 DVDs mostly damaged.It doesnt get delivered on time and giving complains leads to no action.I have been harrassed and on asking for money back ,we get reply that its not in the policy.Just 10 days post membership the reliance has closed most of its stores.If such a thing had to happen why did we were not informed. Please take due action.

                  Big Flix DVD — Broken DVD

                  i recently received a DVD in a broken condition and though we complained about this to the Big Flix customer care, we were told rudely that their courier boy is supposed to have opened the DVD cover and shown before delivering it. When I pointed out that this was not done even once, they refused to believe it and told us to return the said DVD to the same courier boy who delivered to us and that they would not deliver a new DVD unless the old one was returned- which in this case was the broken one.
                  How do they expect the customer to go looking for their courier boy instead of they instructing the particular person to come and meet us?
                  And if they do not believe their customers, what do they mean by customer service?
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                    M
                    md_ahmedullah
                    from Hyderabad, Telangana
                    Jun 15, 2011
                    Resolved
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                    Resolved

                    Address: Hyderabad, Andhra Pradesh

                    Dear Sir / Madam,

                    This is to intimate that I had purchased the following two items on[protected] vide 002290 at Malakpet Branch of Reliance Digital at Hyderabad:
                    1) Onida make Microwave Oven
                    2) Panasonic make rice cooker
                    I had a very bad and horrible post-sales experience, to be honest, came to know about the 'harsh reality' of the Reliance business ethics and irresponsible action. I was promised that within 2 days, the technician would visit my house for a demo for operating the microwave oven. I waited patiently for 3 days and called up the store on 10-06-11 and again on[protected] but I was being connected from one desk to another and they asked me to hang over phone for more than 15 minutes on both occasions, without any tangible solution. On both days, I was again assured that the technician would visit the very next day; ultimately on 11-06-11 I was assured that on[protected]Sunday) at any cost the guy would definitely attend. But, the very 'bad image' of reliance (unreliable and deceitful) tactics came to the fore. Having waited till Tuesday, I personally visited the store on[protected] and when I questioned the concerned, all the blokes were simply trying to give all frivolous and evasive excuses. Due to my repeated requests, they informed that somehow the service dept were not posted about this. But, the job sheet was reportedly passed on to the service dept on 08-06-11 itself and the job sheet No. is [protected] The Manager, Sachin, some other guys like rajesh, sai kumar,vinod etc., again assured that by[protected] the technician would visit my house for demo. Now, today 21.15 hours of 15-06-11, I'm forced to write this mail to you since, the useless personnel of your organisation did not turn up, neither did anyone call me atleast as a courtesy. This is ample proof of the double standards that reliance indulges in and all well-informed countrymen know this quite well. Now, I'm completely vexed with the attitude and gross negligence and utterly deceitful behaviiour of the reliance personnel. I hereby request you to take up my issue with Reliance Digital and arrange for return the money paid by me (Rs. 5990) at once and take back the product as I cannot rely on Reliance any further. I wish to approach the consumer forum and shall sue the authorities concerned and claim suitable damages, for causing inconvenience to me and giving me mental agony. Before sales, the customers are cajoled, buttered and what not but post-sales the service is simply horrendous, everyone tries to bluff in a sophisticated manner in the highly unreliable Reliance and none takes responsibility, at times they pretend like giving good service but in reality it is all . Many of the front office guys also respond arrogantly and behave as if the items are given free of cost.

                    Pl guide and assist me in taking legal recourse on this issuedue to injustice, mental agony and inconvenience caused to me and kindly help and guide me in getting the amount of Rs. 5990/- from Reliance Digital.

                    Regards,
                    Md. Ahmedullah,
                    [protected]
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    Dear Md. Ahmedullah,
                    We express our sincere apologies for the inconvenience caused. We understand that there were some slippages at our end and we are taking corrective action in this regard.

                    However, we believe the issue is now resolved, and our customer service has spoken to you and ensured complete satisfaction at your end. We’d also like to assure you that your experience was an exception and does not reflect Reliance Digital’s level of customer service. We continue to be committed to providing you and all of our customers with the highest standards of service in the industry.

                    Look forward to seeing you at one of our stores soon.


                    Yours sincerely,
                    Reliance Digital
                    www.facebook.com/reliancedigital
                    www.twitter.com/rdrlindia
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                      H
                      harryvaran
                      from Mumbai, Maharashtra
                      Jun 8, 2011
                      Resolved
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                      Resolved

                      Address: Delhi

                      Traumatizing Experience at Reliance Digital, Ambience Mall (Gurgaon)
                      1. It was on 07 Jun 11, that I along with my younger brother went to Reliance Digital Store at Ambience mall, Gurgaon to purchase a Split AC not knowing that it would be the most harrowing experience of our life at the hands of non reliable, Reliance digital Sales Team including their Store Manager.
                      2. We walked in to the store late in the evening at around 1945 hrs after our long office hours. Buying an Air Conditioner was becoming more than a necessity in the beating hot weather of Delhi. So we decided to buy it from the better known place like “Reliance Digital” then experimenting with local dealers in the city. We never imagined in our wildest of thoughts that the better known brand stores have the most unprofessional and unreliable executives behind the desk.
                      3. As we walked in we were greeted by vacant corners and unattended Air Conditioning section. On enquiring for good five minutes Mr Radhe Mohan appears from some hidden burrow and displays his lack of knowledge in explaining the products that he was employed/ expected to sell. As per him the only man in his Store who could attend to our technical inquisitiveness was his HATL (Home appliances Team Leader). We were made to wait for his holy highness, Mr Sandeep Sharma, HATL to descent from his mount kailash. The waiting was slowly beganing to turn soar as it was already 2025 hrs and there was no sign of any humanly communicable creature in the Air Conditioning section of the Store. Mr Sandeep Sharma blessed us by alighting on the floor of the store at 2030 hrs after long search by his fellow colleagues.
                      4. As expected the Technical whiz kid of the floor also laid his arms and submitted that his knowledge is limited and we may choose the costliest as it is expected to be the best. Succumbing to the time as it was already 2040 hrs and the creeping tiredness post office hours, we decided to close the deal with the premium brand of Diakin(Supposedly Costliest on Display), 5 Star rated, Split AC. We requested our Sales facilitator, Mr Sandeep Sharma to aid us with the final price and best possible deal/offer. Mr Sandeep excused himself at 2055hrs and went over to the store Manger to check for the final offer Price.
                      5. As the luck would have it, I met a colleague of mine in the store looking out for AC for himself too. Hearing to our plight he decided to not waste any more time in enquiring the best buy but to double the order decided by us.
                      6. It was 2100 hrs and Mr Mohit Tyagi, Store Manager (The epitome o[censored]nprofessionalism) was busy talking on his extended organ of body, his “MOBILE”. He on admiring us standing for his final verdict on final Price, asked us to wait to portray his IMPORTANCE in decision making. He promised to walk back to us after he is finished with his romantic conversation on the mobile that was glued on to.
                      7. It was 2115 hrs and after waving requests to Mr Store Manger he finally gave his long awaited verdict of some “diminutive” discount through Mr Sandeep Sharma. We were shell shocked as the Store manager who happens to be the leader of the Sales Team displayed no basic/ customary decency of walking up and greeting/listening to people who he has made to wait for over 15 Mins.
                      8. Even after this ill treatment we still decided to stick to our guns and finish the target of buying the AC. As we walked to the finance desk to finish with the nitty gritty of closing the sale. The News was broken to us that the finance team has secured for the day and we should return the next day as they would not oblige delay even if it is due to their lethargy at work.
                      9. All traumatized and shell shocked of the happening we called for the section manger. To our amazement Mr Sandeep Sharma very smartly brings over Mr Varun Kapoor, Department Manger Telecom (Who is no way concerned with the section that we were dealing with i.e Home appliances). The reason given for the smart play was that he has experience in dealing with complaint issues.
                      10. Mr Varun Kapoor, true to his description of damage recipe, lies all possible reasons on the mother earth including that the discounted price is not covered under finance scheme hence the concerned person cannot be recalled back. It may be noted that if we were to believe him it was close to 2 hours of time wasted to hear that we were knocking on the wrong door.
                      11. To display our last ounce of courage we decided to swipe the card if the complaint book is passed to us or the store Manager is called to explain the DRAMA. Both our requests were “negated” and we walked out of the Store at 2200 hrs all disappointed of having relied upon the MOST UNRELIABLE Reliance Digital.

                      Harwinder Singh
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      Hello Harwinder Singh,
                      We regret the inconvenience caused to you.
                      To let us help you better we would request you to send us your contact details on [protected]@gmail.com.
                      We wish to resolve your issue as soon as possible.
                      Regards
                      Reliance Digital
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                        Rangin
                        from Pune, Maharashtra
                        Jun 6, 2011
                        Resolved
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                        Resolved

                        Address: North 24 Parganas, West Bengal

                        he reliance ResQ service is awful, ineffective, unfriendly and utterly un-professional. I also rue that I have bought AC's from them - more on top I had bought ResQ plan for the 2nd year believing that as a company Reliance would provide me worry free home appliance service. One of the AC's I have bought, Panasonic CUBE was not coolling - during the first complaint they sent a junior technician (Gautam) who filled up the collant saying it has been rectified. After a week it again stopped colling, when I called up and also complained to the Axis Mall store manager, ResQ sent a senior technician (Mr. Bax) who came over and said that the Panasonic Indoor unit was defective and would be replaced by Reliance. They even put that in the call report but almost 10 days have passed - even after calling and following them up, nobody has turned up to replace the AC.

                        Mr. Mukesh Ambani - take a look - youe retail venture will turn to tatters if you do not take corrective action and change the company to be at least customer resposive - forget being friendly or creating loyalty.

                        Rangin
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          gundedhar
                          from Hyderabad, Telangana
                          Jun 2, 2011
                          Resolved
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                          Resolved

                          Address: Hyderabad, Andhra Pradesh

                          We have taken Big TV digital connection three months ago on 28th Feb 2011 with one plus one offer with 5 months free and free installation. I have paid 2980/- for connection and the Check number is 319391. The representative name is Raghavendra Chary and his mobile number is [protected]. He said that he will install the two connections within three days. He is not responding since the time we had paid the amount. He is not picking up the phone when we are calling from our mobiles. So, we have called him from the other mobiles then he picked up the phone(after two months). Then we have asked him about the connection on 14th May 2011 then, they dumped us the two dish antennas and installation kits at our residence, Kothapet, Dilsukhnagar. They said that they will install the dish antennas the very next day. Without our notice they have activated the connections but they did not installed the two dish antennas yet. In mean time we shifted to Nizampet, Kukatpally on 28th May 2011. on the day we shifted our house we have called the customer care several times till today. They are registering the complaints and they are saying that, they will resolve the issue within 48hrs and the complaint number is[protected]. Still today no one called up to resolve the issue.

                          When we have called up the customer care, the executive said that the plan is only for two months and your connection is already activated. Without the installation, how will the connection be activated?

                          Still how many days should we wait for our connections? If you will not install the connection within two days please refund our amount.

                          Regards,
                          Muralidhar Gunde
                          [protected].
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          I have purchased package of Rs.690/- HD PACKAGE. Sales representative by name Hemanth with his mobile No.[protected] has sold it to me saying this scheme is only for central government employees. I purchased it on 12.10.2011. Even after 3 days installation of dish has not taken place. Mr.Hemanth's mobile number is not traceable / reachable.

                          He promised me that the installation will be done within one day.
                          The offer package has number [protected].
                          pincode on the scratch card is 3148
                          Please call on my mobile and confirm whether there is any scheme like this. whether the sales man is an employee of Reliance Big TV. Why installation has not taken place yet?
                          PLEASE CALL ON MY MOBILE [protected] OR EMAIL TO [protected]@rediffmail.com
                          My address is M.K. SOMESHI, No.23/A3, R.K. APARTMENT, 3RD CROSS, SUBBANNA GARDEN, VIJAYANAGAR, BANGALORE - 560040
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                            ponnu16
                            from Mumbai, Maharashtra
                            Jun 2, 2011
                            Resolved
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                            Resolved

                            Address: Hyderabad, Andhra Pradesh

                            The reliance digital and icici bank offer emi in easy intallments on the icici cards....

                            But the real fact is the offer is not valid on ICICI BANK Gold credit card, which is not mentioned anywhere.

                            pls be aware of this trap..
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              A
                              Ashish Junankar
                              from Mumbai, Maharashtra
                              May 30, 2011
                              Resolved
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                              Resolved

                              Address: Tamil Nadu

                              I purchased a Voltas A/C from reliance digital Chennai. It was told that if I convert the amount into EMI there will be no extra deduction from the bank.But the bank deducted the amount initially the Reliance digital people used to pick up the phone to say it will returned in 3 to4 days now they are not picking up the phone also.
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                xs2rajnish
                                May 13, 2011
                                Resolved
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                                Resolved

                                Address: Gurgaon, Haryana

                                I purchased two Voltas split AC last Thursday 05th May 2011 from Reliance digital Ambi mall and were delivered on Friday. However, instalattion is not yet done as promised at the time of purchase. Reliance Digi were running an offer providing free installation but I discovered that only Voltas Technicians will install and not Reliance. Hence is the confusion and delay, as I called Reliance Didigta numerous times[protected], 4029161, 4029162 etc) but no response and action has been taken by the Store. Finally I called Voltas regional head and explained him the situation and he agreed to attend and get the ACs installed.
                                It is a shame that such big brands do not comply with what they offer. Till date I did not receive any response back from Reliance eventhough I dropped 3 e-mails at their ID, i.e. '[protected]@resq.in'.
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  S
                                  shasonelyas
                                  from Bengaluru, Karnataka
                                  May 12, 2011
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                                  Address: Bangalore, Karnataka

                                  My name : Shaik Elyas I have 3Big TV connections in my name whose smart card numbers are 1. Parent connection[protected] and child connection numbers are :[protected] and the other :[protected].......On 17th April 2011 at around 8.30 PM my TV screen displayed that I must charge my a/c with Rs411/-and my services were suspended.When I inquired on their toll free number they told me that my remaining balance is Rs36/- . I charged my a/c immediately with Rs425/- ONLINE using mt HDFC debit card. After a few minutes my service was resumed....i was happy

                                  On 6th May 2011 around 08.30 PM my services were suspended.I called toll free number spoke to INNUMERABLE number of people (I have the record of names (may be fake) and the time when I spoke etc etc..)
                                  Finally @3.45Pm on 7th MAY when I spoke to one Mr Shariff (of retention department) I was told that there are some wrong deductions and he promised to set it right and gave me a service complaint Number as[protected] and also promised to resume my service within 10/15 mnts.
                                  Though I did not get my service resumed within 10/15 mnts as promised by him,it was resumed at 6.55Pm. This happened after speaking to Praveen (5.15PM);some x (6.22PM)and Rubina (6.28PM)
                                  On 9th May 2011 around 12.30PM my service got suspended once again,I spoke to Dhanya @1.30PM & I narrated the entire story (which I have to do patiently every time I call them......disgusting . V disgusting). She transfered my call to Chandra Mohan around (1.42PM) of retention department who told me (of course after narrating entire story once again) that there is a wrong deduction of 149/- from my a/cAnd promised to set it right and also gave me another service complaint number viz[protected].
                                  In the mean time I had received a msg on my registered mobile [protected] saying that my case has been resolved to my satisfaction and to astonishment I received a call from Mumbai service center of Big Tv (tel No : [protected] asking me to give my feed back on their service. She (person who called) gave me 5 options and I chose the 5th option which was "extremely dissatisfied" Also told her that my service is under suspension at the moment.
                                  I once again called toll free nuber and spoke to a lady @4.50PM who refused to identify (however I requested) and she was responding so irresponsibly,I requested her to transfer my call to either retention department or some other person. After struggling at least for 25/30 mnts she finally transfered my call to one who identified himself as Rajesh who wanted to avoid me saying that his system is slow. After talking to him for more than 20 mnts I found that this man is simply wasting my time I myself disconnected the line when he suggested to lodge my complaint on consumer care website. I had got exhausted.I disconnected the line.I did not contacted them on 10th May 2011with the hope that my second service complaint number will take care of.
                                  On 11th May @ 10.12PM I once again called toll free number spoke to one Vijay and narrated my story as usual he said he will transfer my call to retention department but he had put me on hold for nearly 25 mnts making me to listen to BBM (Bhooth Bunglow Music). I myself had to dis connect the line once again called the toll free number. LUCKILY the same Vijay came online. he apologized and transfered my call to one Mr Praveen (10.32PM) After narrating my story as usual finally he gave another service complaint number as[protected] saying the previous numbers are closed and promised that the channels will be resumed within 15mnts
                                  Waited for nearly 25 mnts as the service was not resumed I called once again(To be lucky for the second time) the same Vijay came on line and transfered the call to Srinivas of retention department who convinced me that resuming channels is not in his hands and confirmed that the service complaint number[protected] is registered and case will be resolved soon (11.40PM). I got exhausted went to sleep.
                                  On 12th May 2011- as I had some court work I could contact only at 11PM. One Ajit spoke ;said he will transfer the call made me to listen to BBM for nearly 50 mnts. Disconnected and called once again ;at 11.52 one Raj spoke;said he will transfer the call and put me on BBM;No response so disconnected and called once again one Suresh came online (12.03PM)he also put me on BBM and disappeared. Once again called and spoke Ayaz(12.14PM)He said seniors are not available asked me to call in the day time
                                  On my smart card number[protected] I have Bronze + telugu which works out to 152 + 0 (as one regional channel is free) ; On my[protected] I have Bronze + sports special - 76 +55 =131 ; and on my
                                  [protected] I have Bronze + Malayalam + sports special = 76 +33+55 =164 Total rental value for 30 days works out to 447/- which is 14.90 per day to be deducted. My recharge on 17th April was 425/- (as per the msg on tv screen I had to charge with 411/- which means I had a credit balance of 36/- as on that date (17th May). 425 +36 = 461 should have covered at least 31 days (as my daily deduction is 14.90). Why did you suspend my account on 19 th day. This is not the first time it has happened earlier also it happened like this You had deducted more than 400/- but you refunded only 278/-this wrong deduction amounts to stealing of my money. Now you tell me whether you are resolving my case properly or should I withdraw to avail your services?
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                                    K
                                    kilarinaveenkumar
                                    from Visakhapatnam, Andhra Pradesh
                                    May 12, 2011
                                    Resolved
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                                    Resolved

                                    Address: Andhra Pradesh

                                    sir iam (K. Naveen Kumar) present iam working in (gangavaram port limited) in Visakhapatnam . i ordered one mobile phone by seeing advertisement in news paper (saskshi) ( 21-april-2011),phone model N5800i, i received parcel at 29- april-2011, but in that i did not receive the mobile battery, after i call that person first two times they attend my call,after they says we don't send what u can do, they are taking like that. but after they are not attend my phone. please take necessary action, and book the case to that company name, i can give u the full support from my side
                                    my no- +91-[protected]
                                    my mail id- [protected]@yahoo.com
                                    the details iam giving u

                                    reference no-[protected]
                                    order no-[protected]
                                    courier-blue dart AWB in visakapatnam, gajuwaka.auto nagar,
                                    bigadda mobile no-[protected]- in mumbai
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    my attitude is very cool because iam a state government employ
                                    To
                                    the owner owning bigadda shop
                                    sub:about a wrong delivery and your carelessness on its resolution
                                    i R.RAKESH ordered a mobile named N5800i of order number [protected], but i got a wrong delivery which the mobile i ordered is replaced as ROCKER R47, i contacted your shop and complained even daily onceand the date i was complained is about 21 of the last month i.e april but i not yet received the resolution from your shop my contact number is [protected], [protected]
                                    so kindly replace my mobile
                                    SORRY TO SAY SHAME ON YOUR COMPANY SUCH A NICE RELIANCE COMPANY WAS DOING SUCH TYPE OF WRONG DELIVERIES .
                                    Dear sir
                                    i book order no[protected] date 12-9-11. to day ie. 20-9-11 i received the rocker dmind mobile in bad condtion and it is used mobile.  i Book for new moble where as they unsed and ded moble. The vender (Relieance )has cheated me after taking the money. please lodge the complient agianst necessary action may please taken against him. please  arrange to pich up the send new one. please take as comaplient.

                                    regards
                                    n devi prasad
                                    [protected]
                                    celon labs ltd
                                    plo no. 16
                                    road no 10
                                    bajarahills
                                    hyderbad 34
                                    Andhra pradeash
                                    RELIANCE SUCH BIG COMANY CHEETING ON THE NEAME OF ONLINE SHOPPING(RELIEANCE BIG ADDA SHOPPING)
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                                      avimani
                                      May 10, 2011
                                      Resolved
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                                      Resolved

                                      Address: Andhra Pradesh

                                      Hi,
                                      I have given a HP Compaq laptop Model number CQ45-205AU, for repairing in Reliance Digital Inorbit Mall as the laptop was not getting charged. The cause of the product malfunctioning was diagnosed by the technician when deposited on May 3, 2011 and was found to have problem with the charging jack.
                                      On Thursday the 5th of May, received a call from Mr. Sai who took the laptop for repair, and was communicated an amount of Rs.3500 for the repair. Bargained to Rs 3000 and was agreed by him.
                                      On Friday the 6th of May morning, called him and asked him not to repair it as he said there is a problem with the mother board so asked him to return the laptop. He said the laptop would be returned on the 9th of May. The laptop was not returned on the 9th. Instead received a message from Sai in the evening, that he has sent someone to get a part for the laptop and it would be ready by the 10th of May.
                                      Immediately called him up and wanted to know why the laptop is getting repaired despite of asking him to return it. He replied, the laptop has already been repaired and the mother board has also been replaced. Informed him that cannot afford to pay Rs 3000 as it could be repaired from outside at just Rs 1500. Sai agreed on it and promised to hand over the laptop in working condition on the May 10th for Rs 1500. When went to collect the laptop, it wasn’t repaired. And was told that it was repaired but since we did not agree to pay Rs 3000, they have replaced the new mother board with the old one.
                                      I am lodging a complaint against Sai, for having replaced the mother board of my laptop without my conscience and also for making false promises. He too, misbehaved with me on phone when called him to get things clarified.
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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                                        Nishi Gupta
                                        from Noida, Uttar Pradesh
                                        May 5, 2011
                                        Resolved
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                                        Resolved

                                        Address: South Delhi, Delhi

                                        Hello,
                                        This complaint is against shopping site www.shop.bigadda.com which is a part of Reliance Big Entertainment Pt. Ltd., These people are playing with innocent people and thier harder money. One day i recieved a message for buying and BLackberry Cure-8320 which has the Mrp of Rs.17990/- and they were offering it in just Rs.7799/- i responded that message and a very next day when i recieved a responded call, my first question was that "Why u people are offering it in very cheapest rate?" the answer was that we have bulk of blackberry phone as we have recently done a tie up with blackberry and taken a stock of it in very reasonable rate.
                                        I had a doubt in back of my mind that there must be something wrong.. And when the product got delieved at my place i found one chinese phone inside the box with blackberry logo as i am a blackberry user from last three year and obviously quiet familier with the Brand thatswhy catched them write away and returned it back with no payment and no courier charge..

                                        SO! BEWARE PEOPLE for these type of social sites who offer lot of discount with the fake product delievery....
                                        Be Concious while ordering the product over the phone with the below points:
                                        1. Mention in the call that you recieve the product only when you find it genuine.
                                        2. Take the full brief of their product.
                                        3. check about the company across internet about the complaints against the company and like that.
                                        4. Cross check with the original brand by calling in their customer care whether this thing would be possible or not.


                                        Be yourself Aware with these type of FRAUD COMPANIES...

                                        With Regards
                                        Aug 13, 2020
                                        Complaint marked as Resolved 

                                        BIG ADDA OF RELIANCE BIG ENTERTAINMENT — FRAUD COMPANY

                                        THIS ALL STARTED WHEN I PLACED ORDER FOR 114 PIECE JEWELLERY SET BASED ON ADVERTISEMENT IN MID DAY ON 28 MARCH 2011. COST WAS 3000/- WITH DEL.CHG 300/. I RECD THE ORDER BUT 80% OF JEWELLERY WAS DEFECTIVE. SO I SENT IT BACK TO DEALER AT HYDERABAD WHO INITIALLY COORDINATED BUT LATER HE SAID HE DISPATCHED ON 19TH MAY WHICH IS STILL UNTRACEABLE THROUGH COURIER ARAMEX. NOW HE DONT ANSWER MY CALLS TOO. IS SUCH THE MANNER THAT RELIANCE CO. WORKS. NAME IS RELIANCE BUT NOT RELIABLE AT ALL. VERY VERY FRAUD CO. NOW WHO WILL HELP ME TO GET MY PRODUCT BACK. CAN SOMEONE AT CONSUMER COMPLAINT ?? WHAT SHALL I DO TO GET BACK MY JEWELLERY SET.
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