Reliance Digital Complaints & Reviews

I have buy BIG TV service 8 month before and i am facing lots of issues regarding service , setup box quality and prompt response.

I am encounter first time one month before when i want to change my residence. I am informed by BIG tv shop seller that you have put one request to customer care for change of residence and reinstall whole system.

I have called customer care and put request, i have wait for three...

marketing agent from APPCO, Mr. S. Sekhar Panda mobile no. [protected] came to us and explained us about an inroductory offer to give Reliance Big TV connection and a took a cheque for Rs. 4900 for high definition mode (recording facility) in favour APPCO. Since then, there is no information either from APPCO or Big TV. I have tried to contact on Big TV customer care number for atleast 6 times. Every time they say that they are putting a mail.They...

Hi,
Myself Arun Vijayan, I am a BigTV customer from April 2010, my Smart Card no.:[protected]reg. phone [protected]).
After numers interaction with BigTV Call Center (BCC) & almost a month waiting, I write this with great regret & contempt for not just wasting time talking to BCC but for USING BigTV.

I will endorse my experience with this mega Fraud Company.

* Free Promo Fraud.br...

sir

i have purchased the product big tv on 12.10.2010 subscribtion id[protected] on 11.11.2010 it has been not working properly on13.11.2010 i have called customer care and registered the complaint and till date 20.11.2010 no action have been taken.in between i have called the customercare many a times.no action have been taken.i am depressed very mush .kindly take neccessary action....

My Reliance BigFlix membership number is 44589320. I initiated this membership in the year 2008 and this is third year of my renewal. My membership expires this year on 1st November 1010.

I received an email communication from Bigflix during last week of October 10, requesting for renewal. It says in case one renews within 31st October 2010 he/she gets a discount of 25% and it also mentioned that to avail this offer the membership...

I have purchased a 345 lt samsung freeze from reliance digital visakhapatnam on 11th nov.While opening the packing at my home it was found to be in damaged condition. Delivery was done by reliance digital. After 8 days inspite of my hundred phone calls it is not replaced till now. Very bad service. I want to file a case in consumer court.
B R LENKA
VISAKHAPATNAM STEEL PLANTbr...

I have relocated recently from Hyderabad to vijayawada in the monthe of July, 2010. I have contacted the customer care to do the re insatllation. The service executive came and told the dish will not work as it is unable to detect the signals..How I wonder because the same dish was working well when I was in Hyderabad. He asked me to give Rs.800 so that he can provide another dish. I negotiated to Rs.600 and he fixed the dish. This is the...

Hi all,

This is to bring to kind notice of all and especially The great Mr Mulkesh ambani who comments about customer first,i had purchased a Sony 600 W Hometheatre on 9th Nov-10 and was assured that a person will call on 10th and fix appointment to install the same,none had called on 9th when i tried the contact no mentioned on bill reciept they guided me to customer care No [protected] which is pathetic it s always engaged...

I had bought a Videocon LCD TV on the 14.08.2010 which went out of service on 20.10.2010. On making a servicing request on the 21.10.10 there were 2 instances of servicing agents coming in without any effective solution.

Reliance Digital "failed" to contact Videocon service and up to 5-6 days they gave the same argument of not being able to contact. However, I contacted Videocon on my own and they took another 17...

I have purchased Nokia 7210 on[protected] with invoice no.0022 for Rs.4263/- at reliancedigital retail ltd, maram satish central, 16-1027/105/1 to 7, muncipal colony, main road, malakpet, hyderbad and promised to get cash back of Rs.400/-. I posed gift voucher nos.3007464,65,66 & 67 through courier to reward port for redemption. I did not receive the cash back of Rs.400/- so far. kindly intimate the stage otherwise the details of delivery....

Malpractices in billing, False promises & No timely delivery / Installation - Vizag

Good day,

This is to bring to your notice about mal-practices at Reliance Digital Retail Ltd, CMR Central, Maddilapalem, Visakhapatnam.

I represent a shipping related company. On behalf of my company, I approached Reliance Digital for quotation of 2 Nos. 1.5 T Carrier ACs & Voltas Water Dispenser.
After...

We have purchased 1.5 ton split AC from your Sec'bad outlet on 30th Oct,2010 confirming to deliver on 1st Nov, 2010 after 5pm.But the delivery did not take place and was re fixed for 3rd Nov, 2010.The same was sent around 2pm when none were available.Spoke to the branch sales executive Mehraj who promised to get it done by 5.30/ 6 pm which did not take place. Today i.e. 4th Nov trying from 11am but unable to reach either persons coming...

Don't buy anything from Reliance Digital, Kormangala Branch, bangalore. Mr.Santosh Kumar is the Manager who is very un-professional. He did not make delivery of the product on time as commited. When you call either phone is ringing or busy. No one will help you after paying the money.

It's their choice when they want to deliver. If you ask cancellation they would not do it any cost. You will trap once you pay money....

I went to the Reliance Digital - Bansdroni, Kolkata branch on 30th October 2010 around 11:45 AM just to about LCD TV and Home Theater.
Today being 01/11/2010 evening 8:00 PM and the above mentioned system has not been installed.
The reason for this is total miss-management, incapable and non-equipped Technicians.
I am totally disappointed and wasted my time, telephone calls and energy just for getting this service.br...

We have Big TV DTH. One fine day it stopped working. We called up customer care services on for the first time. Logged complaint. Subsequent complaints were also made but each time they commited they will do the needful. One fine day we get msg that call is closed and its resolved. Also, 175 rs were charged from us though no engineer gave his service to us.
We again talked to customer care, and they promised to credit the service...

I have purchased Electronic Products of worth Rs.31,574/- Bill No.C9898 from Reliance Digital, City Central, Mangalore on 14th Sept, 2010. I purchased the Product no:[protected]Airtel DTH Activation). I contacted more than 3 to 4 times but i haven't received proper customer service. After contacting to Reliance Digital again, then they had send a person and he told that there is no proper signal for this Product from the house. So i returned...

Dear Sir/Madam,

Just chasing the Relaince and their Reward Point scheme for the unexpected delay in reedeming the reward-check on behalf of the Nokia E-63 ourchase on Sept 5, 2010.

First of all, there was no such information being told to me to attach the original invoice along with the coupons (for Reward Cheque via Travel Port), secondly there is no response from the Travel-Port team also.

And...

Mohit,



I am very sorry to inform you that I have come across the most horrifying customer service and after sales support. At the time of purchasing the product they offer you the world but your are left high and dry once you have purchased the product.



On Oct 10 I have purchase Blackberry phone, Model No: 8520 Curve, from Reliance Digital store, Shipra Mall, Indirapuram, with...

Dear Sir,
This is bring your notice that, I am a customer of Big T V DTH service, my smart card Id is[protected]. recently i have complained about my Big TV Remote and the company replaced it and they deducted Rs.200 for the same. after two days they have deducted more money from my account and my connection deactivated. when i contact customer care they admit they have deducted two times, they will refund the money after 48 hours,...

Sir,
Your Service department is not giving satisfaction service in Gujarat State, Anand District, Petlad Taluka, on 13th instant at @10.00 p.m. my T.V. lost signals, so I seek help of your service department who advised me to wait for 12 hours and to make complain on next day. So I registered complain on 14th at 11.15 a.m. But problem was not solved, so reminded again on 15th at 6.30 p.m. But your department cancelled old complain...