Safexpress Complaints & Reviews

Address: Durgapur

My waybill no. 83838800
Name Sonu Singh
Bike is scratches not found in packing as it as send by sender

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Address: Safeexprees kucharam road hyderabad, Hyderabad, Andhra Pradesh

Dear sr my name is pushkar sharma my emp. I'd is 16407
M hyderabad 11 safeexpree me working tha mujhe ghar pr jruri kaam ho gya tha jb maine chutti ke liye bola to mujhse mera regnigastion manga. Or kaha gya ki aapki salary 45 day hold rahegi baad me aa jayegi lekin ab tk nahi aayi h or koi jwab nahi de rahe hr ne mna kr diya ki hme nahi pta maine 18 january ko leave kiya tha

Apr 25, 2020

Complaint marked as Resolved

Safexpress customer support has been notified about the posted complaint.

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Mar 24, 2020

Safexpress Customer Care's response Hi, we are notifying the concerned HR team to resolve it asap. Thanks!

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Address: E-8 iti colony, 462023

This was the first time i used safeexpress, and the experience had been horrible. Why should one use safeexpress when government post can send bicycle @ 200/255 rupees, safeexp. Charged 1250 rupees to transport my bicycle and along with that the mud guards of my bicycle are missing. I am feeling cheated, i thought its ok to spend money if they are giving you a service but i cannot make a positive image of these guys as during my first usafe of service this happened. I tried to talk to their executive also but there was no reply from him. My name is ashwani desai, i transported my bicycle from iim-amritsar to bhopal recently, receipt number is[protected]

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Apr 25, 2020

Complaint marked as Resolved

Safexpress customer support has been notified about the posted complaint.

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Mar 20, 2020

Safexpress Customer Care's response Please accept our sincere apologies. Please share your contact details to arrange a call back for you.

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Address: Near sbi kachahri chowk Seoni 480661, Seoni, Madhya Pradesh, 480661

महोदय जी,
मेरी शिकायत दर्ज की जाए, और जल्द से जल्द निवारण हो। महोदय शिकायत है कि जनवरी के माह 07/01/2020 दिल्ली से मेरे निवास सिवनी को जो पार्सल जिसका बिल टी {81831118 }आया था जिसके लिए मुझसे 1888 रूपय लिया गया था । जिसका वजन भी 70 किलो था। किन्तु 7/03/19 को को आपने जो सूरत से पार्सल भेजा जिसका ज्यादा चार्ज-2903 रुपये किया गया है। जिसका वजन कम था 60 किलोग्राम बिल न {83951909} किया गया मेरे द्वारा बिल टी भेजा गया है।निवेदन है कि समस्या का जल्द से जल्द निराकरण किया जाए मेरे द्वारा बिल्टी की दोनों बिल्टी की कॉपी भेज दी गई है

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Apr 12, 2020

Complaint marked as Resolved

Safexpress customer support has been notified about the posted complaint.

Verified Support

Mar 12, 2020

Safexpress Customer Care's response Please accept our sincere apologies, we are looking into the matter.

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Address: Guntur, Guntur, Andhra Pradesh, 522006

I booked my luggage on 26 feb 2020 from guntur (Vijayawada) to mhow (Indore). Assurance was given by safexpress person on site that the delivery wil be done within 7 working days. It's been 2 weeks now and the luggage was not delivered. When i tried to check the status of delivery online using the way bill number, it shows invalid waybill. When i called the safexpress rep, he tells me that there was some error in the shipment and that the...

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My waybill no 81747390. It got dispatched from surat on 20 th february but till date i have not received the good. Please make arrangement to deliver it at the earliest. Othetwise i ll make a high level excalation. As ican see it has reached jamshedpur on 25 th february and stuck there. From jamshedpur my address is not too long. But it is not getting out for delivery since last 3 days. It is not expected.

Apr 3, 2020

Complaint marked as Resolved

Safexpress customer support has been notified about the posted complaint.

Feb 27, 2020

Updated by Safexpress Please make arrangement to deliver it at the earliest

Verified Support

Feb 28, 2020

Safexpress Customer Care's response Apologies for the inconvenience caused to you! Please provide us your contact number via message to get it resolved as soon as possible. Thanks!

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This is in respect to waybill no. 81838903, that my luggage which was to be safely delievered to the desired destination for which i was charged almost double the amount from jammu onwards, it is sad & i express my regret towards the company for not keeping upto the standards that were expected out of it.
I would like to bring to the notice that there was a hole in the trunk that was found, the tin has totally been punctured & damaged and there is no way that it can be of any use to me now. My bicycle luggage as well was found in a bad state.

Its a request to the company to look into the matter at the earliest & provide me the compensation for the damage that has been done to my luggage. I would expect the company to do so asap.

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Mar 27, 2020

Complaint marked as Resolved

Safexpress customer support has been notified about the posted complaint.

Verified Support

Feb 24, 2020

Safexpress Customer Care's response Apologies for the inconvenience caused to you. We are escalating your complaint to the concerned department. Our representative will get back to you soon.

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Address: gandhi chowk johri bazar, Vaishali, Bihar, 844101

My parcel has came already in safeexpress godown but its still undelievered, the delievry date was 10th of feb but still i have not got my parcel till now. I have contacted many times with the official member of safexpress but the response from his side is unsatisfied. Because o[censored]ndelievry of my parcel i have many problems that i am facing

Hence kindly look into my matters
Thanks
Regards
Pankaj thakur
[protected]

Mar 18, 2020

Complaint marked as Resolved

Safexpress customer support has been notified about the posted complaint.

Verified Support

Feb 16, 2020

Safexpress Customer Care's response Please accept our sincere apologies for the delay. The concerned department has been notified to resolve it asap. Thanks!

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Address: H-58,Arya Bastion, Block House, South Extension 1,New Delhi., New Delhi, Delhi, 110049

Sir, my item was booked on 21 Jan 2020 from masjid Moth Village, South Extension 2, New Delhi with delivery address Manipur, Imphal. But till now I am not able to tract my items till today. I have contacted the office through phone, email and Watapp about the issue but no positive response was given to me. So, I request you to please look into the matter and do the needful ASAP.

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Safexpress customer support has been notified about the posted complaint.

Verified Support

Jan 29, 2020

Safexpress Customer Care's response This entity doesn't belong to us, please contact the concerned organization. Thanks!

Jan 30, 2020

Updated by Dirin Golmei To whom I have to approach, tell me plz. Is safexpress Logistics and safexpress are different entity?

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Address: Masjid Moth, South Extension 2, New Delhi, Masjid Moth, South Extension 2, New Delhi, 110049

Sir, my item was booked on 21 jan 2020 from masjid moth village, south extension 2, new delhi with the delivery address manipur, imphal under the name of dirinbon golmei. I have been trying to track my item since 3days but it shows pending /not exist. I try to contact them through phone, email and watapp but no positive response is received from them till date. Now, i have an apprehension what has happened to my item. So, sir please look into the matter and do the needful. Thank you

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Safexpress customer support has been notified about the posted complaint.

Verified Support

Jan 27, 2020

Safexpress Customer Care's response Hi, this entity doesn't belong to us. Please contact the concerned organisation. Thanks!

Jan 30, 2020

Updated by Dirin Golmei I don't know to whom I have to approach...

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A

Anwesha baruah 18-810

Apr 25, 2021

Did you receive your luggage finally?and how? I am actually having the same issue

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1. Way bill no. 69421841 sent on 09.11.2019 sent to daimler india commercial vehicles india ltd, kancheepuram, tamilnadu (See attached),
2. Email follow up sent to [protected]@safeexpress.com on 02.01.2020, (After passing of 25 days we inquired to know our material delivery status. Then we came to know that partial material have been delivered & rest will be delivered next day. From last 15 days we are getting only assurances...

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Address: Reddy timber mart

Sir we r from reddy timber mart kurnool abdhrapradesh
A company from 1951
We regularly get material from other states.
My client booked material from indore. To know the status of delivery of material my office sales manager called to safe express branch at kurnool.
Mr dessaaii way of talking to my person was very very rude. He literally warning our manager not to call any more if material is available we will despatch. This is a very rude behavior of the concern manager to talk to a customer in this way. Make sure that it will not repeat the same.

Feb 21, 2020

Complaint marked as Resolved

Safexpress customer support has been notified about the posted complaint.

Verified Support

Jan 20, 2020

Safexpress Customer Care's response Please accept our sincere apologies. To assist you further, you are requested share your contact details via message with us.

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vikas jakhotia

Feb 6, 2020

Navi Mumbai-3 branch staff name Pawan Biswakarma does not understand how to speak to a customer. His behavior was very abusive so people who are rude to talk will spoil the name of the transport so take immediate action on it.

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S

Soma Maji

Feb 14, 2020

I have booked safexpress for delivery on 22nd January, 2020 from NDRI, Karnal to Paralakhemundi, Odisha. Till now I didn't received my packages. Its about 17 days over. I didn't know the status of the packages. Also they had taken 750 rs extra for the delivery of my package. Still it was not delivered in time. Hopeless delivery system.

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Address: bisra chowk near paper mill, 769004

Product we send to rourkela waybill no.80539993 is not delivered its already over one month there is no response from there. So, please check that product delivery to the address given in waybill. The product we sent gi pipes is water purpose of department of water resources government of odisha. It is urgent in the site, so please consider this complaint and thanking you.

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Jan 30, 2020

Complaint marked as Resolved

Safexpress customer support has been notified about the posted complaint.

Verified Support

Dec 27, 2019

Safexpress Customer Care's response Apologies for the inconvenience caused to you! Please message us your contact number to assist you in a better way. Thanks!

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Address: N.H. No. 8, Mahipalpur Extn, New Delhi, New Delhi, Delhi, 110037

We book two consignment from jorhat, assam safexpress one for karnal-hariyana, and one for mahesana-gujarat. But your jorhat - assam safexpress make mistake and mahesana-gujarat consignment reach karnal - hariyana and karnal-hariyana consignment reach mahesana-gujarat. Both consignment exchange each others. After this issue no further action do from safexpress. Please make action and send both consignment at right location.
Waybill no. For mahesana-gujarat[protected]
Waybill no. For karnal-hariyana[protected]

Safexpress customer support has been notified about the posted complaint.

Verified Support

Dec 15, 2019

Safexpress Customer Care's response Hi, we have already shared this with the relevant team and stringent feedback has been shared with the concerned team to get it resolved. Please be assured that this will not be repeated again.

Dec 15, 2019

Updated by jigal when my consignment reach original location ????

Verified Support

Dec 16, 2019

Safexpress Customer Care's response Please message your contact details to assist you further.

Dec 24, 2019

Updated by jigal Co. [protected]
till date my consignment not moved. please move it as soon as posible

Dec 24, 2019

Updated by jigal no one safexpress person pick up my phone From Jorhat Person Navin Jha and also Pradipta Bhattacharya and my consignment not move any where and if it will be damage in your office so who will be responsible. it is my house hold Iteam . please give me reply as soon as possible in my phone.

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nag99996060

Jan 6, 2020

Hi sir i booked a lauggage in safeexpress my way bill no 81783698, all my items packed in cartoon boxes in proper condition but at delivery time i recevied in gunny bags(loose) and rest boxes in damage condition soo pls solve the problem

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B

bheerappa bandi

Jan 6, 2020

My docket no :[protected]
yesterday early morning 7:50 came to hubbali but not dispached yesterday to hosaphet
very urgent trctor spares& lubrucants so
i want urgently

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S

sarjeetyash

from Delhi, Delhi

Jan 9, 2020

Dear Sir/Madam,
Please give me GST Invoice of below mentioned way bill nos :-

Courier Date Way Bill No.
25/09/[protected]
25/09/[protected]

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Dear team,

The material is not received yet. It is over than 1 month still, it is showing in only arrived position once it gets undelivered.

May i know why it is on your hub?

Way bill[protected]

And this one what is this the short compliant are rarely to solve. So we have to write all the story in 350 characters that you will take action to resolve it.

Okk no problem i will tell you whole story hope it will resolve as soon as possible.

So this lr number dispatched on oct and still it not dispatched from bangulure to mumbai.

Jan 11, 2020

Complaint marked as Resolved

Safexpress customer support has been notified about the posted complaint.

Verified Support

Dec 09, 2019

Safexpress Customer Care's response Please accept our sincere apologies for the inconvenience, we have shared this with the relevant team and stringent feedback has been shared with the concerned team. Please be assured that this will not be repeated again.

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B

bheerappa bandi

Jan 6, 2020

My docket no :[protected]
yesterday early morning 7:50 came to hubbali but not dispached yesterday to hosaphet
very urgent trctor spares& lubrucants so
i want urgently

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bheerappa bandi's reply, Jan 1, 2020

our tractor spares to supply delay

our docket no :-81340445
yesterday early morning 7:50 came to hubbali but not dispached yesterday to hosaphet
very urgent trctor spares& lubrucants so
i want urgently

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Address: Chinnaakkireddypalem, BHPV post, Visakhapatnam, Andhra Pradesh, 530012

Myself ellapu venkata rao booked my bike as23f 8433 transported from visakhapatnam to kolkata on 02/11/19. Bill no.62491112
After receiving my bike at barrackpore.. I found it is very badly damaged from rightside of my bike during transportation. Bike doom is damaged, side signal lights damaged, battery cover is damaged, silencer damaged, handle is bend, petrol tank is dented.

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Dec 19, 2019

Complaint marked as Resolved

Safexpress customer support has been notified about the posted complaint.

Verified Support

Nov 18, 2019

Safexpress Customer Care's response Apologies for the inconvenience, please share your contact number and email address to resolve your complaint asap.

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D

Deepak Moar

from Chennai, Tamil Nadu

Jan 6, 2020

Sir... I hv lost recipt. Houehold goods booked for sulur air force by sainik transport for cpl deepak moar from safexpress tezpur on 21 dec 19.
Pls provide me way bill number for tracking.

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A

Aswanthks

Jan 22, 2020

I've sent my 3 boxes from Pondicherry on 31st December to temple gate thalassery address.
Not received after 2 weeks

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Way bill no.[protected]

The product is lying at dhanbad for past 5 days and the delivery location is around 50km.

Mr. Sandeep contact number - [protected] from past 3 days he is saying we will deliver material tomorrow. I don't know when tomorrow will come.
What kind of service are you providing. Just delaying it saying we will deliver. Don't even know how to talk with customers-height o[censored]nprofessionalism.

Also why you gave the toll-free numbers on your website when it's not working and the one which is working, from the past 3 days no one is picking the call.

Please provide me a solution to it asap.

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Dec 19, 2019

Complaint marked as Resolved

Safexpress customer support has been notified about the posted complaint.

Verified Support

Nov 18, 2019

Safexpress Customer Care's response Apologies for the inconvenience caused to you. We are escalating your complaint to the concerned department. Our representative will get back to you soon.

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Address: Ratu Road, Ranchi, Jharkhand, 834005

Way bill no.[protected]

The product is lying at dhanbad for past 5 days and the delivery location is around 50km.

Mr. Sandeep contact number - [protected] from past 3 days he is saying we will deliver material tomorrow. I don't know when tomorrow will come.
What kind of service are you providing. Just delaying it saying we will deliver. Don't even know how to talk with customers-height o[censored]nprofessionalism.

Also why you gave the toll-free numbers on your website when it's not working and the one which is working, from the past 3 days no one is picking the call.

Please provide me solution to it asap.

+1 photos

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S

Sri satya agencies

from Hyderabad, Telangana

Nov 20, 2019

Docket no 60721104 dated 01/11/2019 belongs to SRI SATYA AGENCIES, 4-7-7/12/303, Raghavendra Nagar, Nacharam, HYDERABAD-500076, booked at bombay on 01/11/2019, but the material was not send till now.

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K

kunal kanti ghosh

from Mumbai, Maharashtra

Nov 21, 2019

Sir i am booked my some personnel house hold good by your corier but maximum items / packets are damage . i am already complain to your partner at coochbehar my way bill no 68720314

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kunal kanti ghosh's reply, Nov 20, 2019

Sir i am booked my some personnel house hold good by your corier but maximum items / packets are damage . i am already complain to your partner
at coochbehar my way bill no 68720314

also my two bycycle damage

A

amolnagane

from Chennai, Tamil Nadu

Dec 4, 2019

I am getting frequent calls from the safeexpress customer questioning about the their consignment. I request you to remove my number: [protected] from the your site.

Name: Amol
Contact number: [protected]

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Address: 4-7-7/12/203,NAVYA GLOBAL APARTMENT,RAGHAVENDRA NAGAR,NACHARAM,HYDERABAD-500076, Hyderabad, Telangana

Sir,

This is to inform you that our material (10 no.'s grinding wheels) booked at mumbai on dated[protected] to the address 'sri satya agencies, d. No.4-7-7/12/303, navya global apartment, raghavendra nagar, nacharam, hyderabad-500076, mobile:[protected]. But till now the material was not sent by your people. We have visited several times to safe express nacharam branch. They says that your material was in another branch and you have to contact these nos [protected], [protected], [protected], [protected]. But these four pepole are not lifting the phone since 4 days. One time one person lifted the phone on 11/11/2019 and says that the material will be delivered tomorrow and taken my mobile no also. But till now the material was not sent.
Hence we request you to please send immediately our material.

P sateesh bhanu
Sri satya agencies
Mobile [protected]
[protected]

Dec 16, 2019

Complaint marked as Resolved

Safexpress customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2019

Safexpress Customer Care's response Apologies for the inconvenience caused to you. Please provide your Waybill No. to assist you in a better way. Thanks!

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Dear sir waybill no.[protected]th oct 19) this parcel still not delivered.. More parcel back to back coming but still not delivered 1st parcel sir i have call customer care: [protected] only one time pik call after that no bobody picking call.. This parcel in your purnia, bihar branch contact no. [protected] but not picking fone i send also watusp but not any response sir pls help us.. Next parcel way will no. 81765462 and 81567899 after that more will come for same address but our first consignment still not delivered sir help asap

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Dec 19, 2019

Complaint marked as Resolved

Safexpress customer support has been notified about the posted complaint.

Nov 13, 2019

Updated by CFC PLUS EXPERT Dear sir waybill no.[protected]th oct 19) this parcel still not delivered ..more parcel back to back coming but still not delivered 1st parcel sir i have call customer care: [protected] only one time pik call after that no bobody picking call.. this parcel in your purnia, bihar branch contact no. [protected] but not picking fone i send also watusp but not any response sir pls help us.. next parcel way will no. 81765462 and 81567899 after that more will come for same address but our first consignment still not delivered sir help ASAP

Verified Support

Nov 14, 2019

Safexpress Customer Care's response Apologies for the inconvenience caused to you! We are escalating your complaint to the concerned department. You will be contacted shortly. Thanks!

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rohitk22

from Noida, Uttar Pradesh

Nov 20, 2019

I had booked an iron box from Leh to Allahabad. The box i received was in very bad condition. It was damaged as if somebody tried to open it.
I want compensation for box and the items damaged and the tension through which i have gone through.