Samsung India Complaints & Reviews

Sir I bought freeze model no RT2735TNBBL product serial no R3434PAC400802J dated[protected]. now my freeze is not cooling I contact customer center .my complain no [protected] dated[protected].service center staff came and told that gas leakeage from compresser automatically he charge rs 342 and I paid .him now staff demanding rs 850 for gas and rs 500 for re filling gas in spite of service center staff accepting its manufacturing defect...

I purchased samsung fully automatic washing machine last year.Its not working now.Also it is under warranty cover.I request for repair as soon as possible. Contact no-[protected] Address-new scientist hostel nda road, near bharat electronics pashan pune.411021...

I gave my mobile in kakinada service centre ... prasad mobiles... on 29.9.15... My mobile problem is its not receiving signals. ... They told they can rectify this problem with in 3 r 5 days... Totally they took 8 days n today they gave my mobile... But problem was not yet rectified... Again it's not receiving signals... Please look after this problem... How can this problem will be rectified......

I purchased two Samsung Split Air-conditioners from Khosla Electronics Pvt. Ltd., Kolkata vide Invoice No.15559 dated[protected] for my residence which were delivered on[protected] and were subsequently installed. One of the said Air-conditioners is giving trouble since its installation and has stopped running w.e.f.[protected]. On being reported to the customer care executive, the said Air-conditioner has been dismantled on 7th September,...

Sir, I have purchased Samsung SM-J500FZDDINS, Sr. No. RZ8G70FSH8L ([protected]) from Pimpri, Pune, Neha Cellulars on 14/09/15 bill no. 3286. After using this phone for 3-4 days I face a problem in charging it showing rivers, so I visit to shop for same he told me to go at service center, so I go to Bhosari at Sai Telecom [protected] but on that day it is closed for Ganesh Festival & I also come to my village for festival, on 21/09/2015...

To, The CEO, Samsung India My Name is Jignesh Nanavati, I bought Samsung Mobile A8 from Croma store in Surat on 12th August 2015 and the reason behind writing this is the most pathetic service provided by Samsung I will give you brief idea of what happened so far since the day I bought Mobile Mobile bought on 12th within couple of days o[censored]se problem occurred Gallery got collapsed all images got deleted automatically, no images received...

I dilip sivan complaining about the procedures of muvattupuzha service center.They asked me to give 100 rupees charge for repairing or if it is not repaired.They told me cant update software at other shops because it may happen death while updating at the above service center.plz take necessary actions....

SIR, On 26.07.2015 I bought a samsung galaxy s6 edge from you. i discovered that the phone has a big problem that is it heats like a burner i am afraid of not blasting it as many cases came out. As per consumer act 1979 makes it an implied term of the contract that goods be as described, of satisfactory quality and fit for purpose. i can complain it further . As you are in breach of contract i am entitled to have the phone relaced...

Hi samsung team


I have bought samsung side by side refrigerator from croma store faridabad on 23rd sept.since we have gone out of station, demo for the product happen on 28th sept.Demo person told that model is defective it needs to be replaced.

Then we went to croma store faridabad and they told us that now another senior technician from samsung will visit your home and once he will conformed then we...

I called about my device being unrepaired and sent back to after 10 days. The associate and their supervisor was unable to solve my issue. I asked for the supervisor's manager. They putted me on hold but then hung up on me. It was ridiculous. I will never buy Samsung product again. My S6 screen start peeling off after I got the phone for 2 months. Its a product defect and they will not send me a new phone while my phone is being repaired....

Dear Sir I Purchased a mobile G920 black S6 on 15 April 2015 at Fancy stationer Hissar Haryana.Your dealer commited that I will get Rs. 6500 cash back and 2500 payback points. I had talked to customer care and they ask me to send the copy of bill and screen shot for payback. Dealer has also talked to customer care in this matter and dealer has also sent the follow up mail to customer care. I am sending you...

Have attached the detailed mail bellow for your reference, please do take action i do receive calls from this organisation number is: of delhi( true caller say name- bablu)=[protected]


British samsung award 2015

Samsung house, 1000 hills wood drive,

Chertsey, surrey, kt16 0ps

Ref: sam.625/11.16.003/2015-05

[protected]

Arrival informationbr...

I bought a new samsung J2 phone. From the Day1 there are network issues. I complained to Samsung Service center they told to change the SIM. I changed the SIM and provider 2 times same problem exist. The resposed from service center is not good. Now I asked them to replace/Refund the phone they are not ready to do that.Instead they are tyring to tell some thing and convenience me. Please do the need ful in Replacing/Refunding the money. when...

I requested at samsung customer care at[protected] for ac indoor unit dismantle, service and reinstallation, and received the call from service engineer, he told me rs1150 will be the charge, I said ok and engineer visited and dismantled the indoor unit and service and reinstallation was left as some renovations at that wall was goin on, he charged complete amount(rs 1140), and said balance work will be done whenever I will call, I asked...

My Samsung refrigerator, which was purchased one year back stopped working from 28th of sept, 15. the model number is RS-21HSTPN. I lodged the complaint on the same day thru toll free number and they gave me reference number [protected]. After two days of rigorous followup, some technician came on Wednesday, i.e 30th of sept but was not able to rectify the problem. he told that some one will come next day to fix the problem but till today,...

They r nt excepting that there is no wash quality. Stains r as it is.powder remains in cloth. Shining is not there.dirt remains as it is.rinse is not done properly. As if the clothes r nt wash properly. It stinks. .I m very disappointed. N dissatisfied. .no reply from service centre.very rude n lier staff.telling lies every now n then...help me out..I have purchased 33000:rs washing machine. ...reply...???who is responsible for this. Now...

Dear Sir/Madam, I Nikhil Neema, a Samsung Mobile Phone Customer. I had Purchased SamSung Mobile Phone Galaxy Grand 4G Prime on 31st August'15 @ INR 11, 900 and Since Then I am Facing Issue with The phone. It very often shows "Emergency Calls Only" even when Network is Full. First I thought there was issue in network and Sim Card, Then I changed Sim Card first, problem still persisted then I took this matter with my network service...

Dear Sir, I am Jahirul Islam Mallick, I brought a refrigerator my customer Id-[protected], product serial no-R34848ACC00763K, model-RT2734SNBSJ/ TL purchase this product tho years before, but your product not working after one year, your technician visit 3 times, change lot of parts and the result the fridge totaly dead from last six month. My request to you that please replase or refund my money....

I bought a samsung mob model name z1 on 25/01/2015. After 3 months mob started giving network problem and it also hang many times a day.
I went to service center 3 times and every time they said there is a software problem and they softer my mob but after some time of softer they again started giving trouble to me. please help me....

HORRIBLEPATHATIC...service ...no more words. After paying 60k brand new Samsung edge 6 plus display conks off within 3days of purchase and is lying for want of parts..last 15 days...what a joke ...no replacement . I have been a regular Samsung guy with NOte 2 and 4 more mobiles and products...but would prefer Apple hence forth with the way the customer is treated and horrible attitude. Think chinese manufacurers are needlessly...