Claimed

Samsung India Complaints & Reviews

3.1
Last updated May 6, 2024
Complaints 18888
Resolved
11175
Unresolved
7713
Quick Links
Statistics
Share
Contacts

File a complaint to Samsung India

Having problems with Samsung India?

File a complaint and get it resolved by Samsung India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Samsung India
Customer Service Contacts

Samsung India Phone Numbers

Toll free
1800 3000 8282
1416
546
1800 266 8282
334
220
Phone
+91 89 3993 9899
644
318
+91 12 4488 2122
397
197
+91 98 3502 2547
326
206

View more phone numbers

Samsung India Website

Samsung India Head Office Address

2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43
Gurgaon
Gurgaon District
Haryana
India
122002

Samsung India reviews & complaints page 656

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
roydebashis
from Mumbai, Maharashtra
Report
Copy

After purchase of samsung GT-C3312 it was problem

Address:Nadia, West Bengal

I buy a samsung gt-c3312, sl no.-rz1c9427k2l at 07/01/2013, in p.O.-nabadwip, dist.- nadia, pin.-741302, west bengal.
After 2 months it started some problems. Like screen autometic black, automatic phone switch off, massage, inbox & sent item not work properly. 2 times service in samsung service center. Last service at 14/02/14 in loknath telematics(Samsung service center) nabadwip, nadia. Call no.- 1846.But problem not gone. Please...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
DharamRYadav
from Puducherry, Puducherry
Report
Copy

TV not working

Address:Pondicherry, Puducherry

Dear Sir, I have booked a complaint for CTV not working, complaint no [protected]. I have not got a proper response from customer care. I was told by service center that the part is not available with SAMSUNG. When I called customer care they have informed me the same. Now what should I do with this TV. Customer care telling to go with local parts, then why I have purchase a SAMSUNG TV, I should purchase a local TV. I need a...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sohan Singh Walia
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Newly purchased samsung Refrigerator not cooling

Address:Ludhiana, Punjab

A 600 litres double door Samsung refrigerator was purchased during April, 2014. But after a lapse of only five months, it is non-functional. A complaint (No. [protected] dated 29/8/2014) was registered on the toll free number of Samsung. An Engineer came on[protected]Saturday) at 4:00 PM and checked Refrigerator and said that the card will be replaced. Now after repeated telephone the service centre at Ludhiana don't pick up the phone call...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SM Kochhar
from Mumbai, Maharashtra
Report
Copy

Non availability of spares for their WASHING machine.

Address:Dehradun, Uttarakhand

I bought one fully automatic washing m/c Model WA80T4GEC/XTL from Samung showroom in Dehradun on 11/6/2008. On 12/8/2014 the m/c stopped working. I phoned their service centre immdtly. They said that the warranty period is over so I will have to pay the service charge and cost of the replaced parts. I agreed. Their service engr came on 14/8/2014, checked the m/c, and told me that the PCB of the m/c needs replacement and he will come later...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
debarghya2012
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Do not buy Samsung AC _ Scrap Product, Worst Service Centre_Spread the message

Address:Kolkata, West Bengal

I had unfortunately purchased a 1.5T Split AC of Samsung Make, in the year 2011 by paying around INR 30K. In 2013 it malfunctioned. I called up their service center, Vision Cool Service and they replaced the condenser saying that it has leakage. I paid around INR 3K+. After few days, the AC again malfunctioned and they replaced the PCB. Couple of weeks later the AC again malfunctioned and this time they repaired the compressor (It was on...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
G.J. Chandramouli
from Guntakal, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Frequent repairs

Dear Sirs. I have purchased one double door Refrigirator from DVR Electronics Park Road, Kurnool on 06/08/2012. Since my purchase it's performance is very poor. It's compressor was changed two times in these two year's period. It was sent to your Authorised Servicing Centre four times in these two months period. They have charged Rs.2150/ but the condition remained the same.It is giving OVER COOLING. .I am terribly afraid what would be my...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Subhdip
Report
Copy

Worst Service Center

Address:Bardhaman, West Bengal

My name is Subhadip Ghosh. I am from Burdwan, West Bengal. I bought a phone from snapdeal (GALAXY S DUOS2). Its earphone and charger damaged in few days... I am not happy with the co operation and service. First time they are holding the phone and saying that they doesn't have the spare part. Then next time I inquire. The same item another person and the result was like they have the item and told that service center is shifting .. even knowing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
poonam rohilla
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cracking of fridge

I bought a new Samsung fridge in the 16 Feb.2014. After few months, In fridge a minure crack has come under the fridge . I requested to Samsung care .Please check our fridge and solve our problem. my fridge model no. 0939 RR2115TCAPX MODEL CODE : RR2115TCAPX/TL REGISTERED ON THE NAME OF MRS. POONAM...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pavail gill
May 26, 2021
This thread was updated on May 26, 2021
Report
Copy

Complaint of Samsung Side by Side refrigerator from Chandigarh.

Address:Chandigarh, Punjab

Sir, I had purchased a Samsung Side by Side refrigerator from Chandigarh a few years back, and the same was operating at my residence in Chandigarh since the past few years. The refrigerator had been installed by Samsung service center personnel and we have been operating it as per the directions and instructions of the company. The refrigerator has never even been touched by any other person than a genuine Samsung service centre...
+2 photos
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
N
Navin.bxm
from Bengaluru, Karnataka
Report
Copy

Regarding ma Smart phone Issue

Address:Lucknow, Uttar Pradesh

This letter is to notify you about a problem I am having with my phone Samsung s4 that I have given at service centre (lucknow) on date(1 august 2014) . My phone keeps on blinking. I am very dissatisfied with your service am hailing from town belrayan( Dist Lakhimpur Kheri) which is around 250 kM from lucknow..I have travelled 4- 5 times within 1 month to collect my phone as it was confirmed by service team that my phone is working fine...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rounak Jaggi
Report
Copy

LCD Not working

Address:Satna, Madhya Pradesh

I have purchased this TV back in 2009. Recently it started acting weird, the picture was coming as Negative, all of a sudden. So I have registered a complaint with the customer service support team for the same. Here is the complaint number for your reference (Complain Number: [protected]) on August 18th. One of the technician visited the house to check the television. He came with no parts parts on with him. He opened the TV and started looking...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sang Mesh
from Vepagunta, Andhra Pradesh
Report
Copy

Defective handset replacement

Address:Hyderabad, Andhra Pradesh

My Tab Samsung Galaxy Tab3 which was purchased in the month of May 2014 started giving shut down issue from the month of july as when i registered the compliant online they asked me to check with service center Ammerpet. They had formatted saying software isuue later after 10 days time the problem started with the same issue. When i went next time with the same compliant the service center manager initially said software issue and when he...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
7
753
from Mumbai, Maharashtra
Report
Copy

New mobile issue company samsung

i bought samsung starpro S7262. to give gift to my frnd. i bought that mobile on 4th of August from alfa at vile parle and gave it to my frnd on 10th of AUGUST.When we open that box and insert the sim card it snot detecting the network. its a majar issue and battery is not getting charge. Not even for miniuts we use that phone and when we visited marol samsung hub, they bugger first keep that phone for 3 days and after that they were...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Hardik Babbar
from Bengaluru, Karnataka
Report
Copy

Poor service to reach Engineer at complaint area

Address:Jaipur, Rajasthan

Complaint ID: [protected] I Complaint on 26th August 2014 at 11 AM. Customer care executive told me that your complaint will be solved ASAP. Then again i call on 26th August 2014 around 3 PM then Customer care executive told me that your complaint will be solved on priority today. Then again i call on 26th August 2014 around 6 PM then Customer care executive told me that your complaint will be solved definitely tomorrow. Then again...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
krishnapmishra
from Angul, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not repaired under warranty

Address:Cuttack, Odisha

I Krishna Prasana Mishra bought a Samsung LED from Reliance digital College Square Cuttack on 28th Aug 2013, with model No as UA32EH6030RLXL, serial No : MQKW3PBD500563, order No : [protected], salesman id : 60123441. I am now facing an issue with warranty of the television, I lodged a complaint with samsung on 7th august 2014 regarding not able to view picture on that they responded that the panel needs to be replaced its now near about...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
avinash p patil
from Mumbai, Maharashtra
Report
Copy

about samsung galaxy core

Address:Jalgaon, Maharashtra

Dear siri i purchase the galaxy core online from online shopee..but the handset giving the too much problem like display color get too faint, again the sometime volume key not work.and it also has problem that while attching head phone not work..sir it has too many issue..i submitted in pune galary 2 month before but they just repair it and back to me...sir i want help from our side how to replace it because their customer care...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
NARU P
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Display white & software update

Address:Kolkata, West Bengal

I am very much surprised of your esteemed organisation because I have purchased a cell phone vide model no.S7392 On[protected] for Rs.7, 200/- from Fast Information Centre, Kolkata - 700086.On[protected] facing problem at the time of operating no calls have been received. Noted at Fast Information Centre they told that problem is settings. They change the setting and cell phone was running. On[protected] again facing problem no display was...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Somdev Chattaraj
from Brahmapur, Odisha
Report
Copy

Tv panel problem twice within 1 year and a half

Address:Uttar Dinajpur, West Bengal

Sir,
I have a SAMSUNG 22 inch LED TV which I bought on 9.12.2012.During
warranty the PCB, PANEL and SOUND BOX was replaced as the were
defective.Now again my PANEL is giving problem and SAMSUNG engineer
visited my place and told the PANEL need to be replaced as it is
defective and damaged.and it will cost rs 8500/-.I have purchased the
TV by Rs 15000/-.. Now why should I pay Rs 8500/- again within...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prfl_patil28
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty Tablet battery

Address:Surat, Gujarat

Dear Sir/Madam, I have bought Samsung Galaxy Tablet Tab 3 SM-T211 online through Flip kart on dated 12.02.2014.after few month there was a problem in my tablet(It gets frequently switch off automatically & as well hang also). I went to the authorised service center of samsung to repaired it on dated 07.08.2014.He told me that its battery has been faulty & we have to replaced it with new one and it will take 15 days. He also...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ankur kaplesh
from Maler Kotla, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint regarding LED's

Address:Junagadh, Gujarat

Hello sir/mam, I have purchased 3 LED's of same model of your company (Model no: LED 23H4003ARMXL-SAMSUNG). They are not working as per said. I have complaint about this problem earlier also, But no processing has been done on it. Please do the needful as early.I am sending the address where the LED's have been installed. Address: [protected] V.P.O dev nagar PO The great, Una, Himachal Pradesh Luminious TeleInfra LTD...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy