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Samsung India Complaints & Reviews

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Last updated Apr 29, 2024
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Samsung India reviews & complaints page 674

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Address:Jaipur, Rajasthan

Refrigerator Model RT27BDMS purchased on[protected] from Jaipur Rajasthan. No air flow in lower compartment from blower ports resulting in low cooling and stalled food. Complaint registered atleast 6 times since last 4 months, every time technician attends and reports no problem. May be attended by a competent engineer and problem be sort out through proper repair....
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V
vaibhav panchgade
from Nashik, Maharashtra
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Samsung galaxy display not working

Address:Pune, Maharashtra

Dear Sir, I have purchased a Samsung galaxy S4 on 28 Dec 14 for 32690 Rs after very normal uses on 14-APR-14 (within 4 months) the display is been not working when I was carrying the phone in my pocket & 5 mints before all were Okay & suddenly I shocked when the display was showing with attached image.When I went for replacement warranty care center executive were saying it is physical damaged & we can replaced it on cash...
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Address:Bangalore, Karnataka

Hello, Please find my account no. [protected] for my service history I had changed the motherboar recently on 9th of August 2013 due a faulty motherboard, after replacement within 2 days again it was replaced due to faulty functioning of the motherboard. But now recently the software got upgraded when it was connected to Wi-Fi and the Touch screen stopped working after that when I contacted the service centre they said its...
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R
rohitharya99
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Motherboard Problem due to Software upgrade

Address:Bangalore, Karnataka

Hello, I had changed the motherboard recently on 9th of August 2013 due a faulty motherboard, after replacement within 2 days again it was replaced due to faulty functioning of the motherboard. But now recently the software got upgraded when it was connected to Wi-Fi and the Touch screen stopped working after that when I contacted the service centre they said its a problem with the motherboard and it has to be changed. I didn't understand...
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S
shashi69kumar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung S3 Smartphone Issues

Address:Mumbai City, Maharashtra

Ipurchased Samsung galaxy lll Gt.-i9300MBDINS Imei:-[protected] from ArceeElectronics, Kharghar, Navi Mumbai on 22/10/13 vide bill no [protected]. Withinthree(3) months o[censored]sage the mobile mobile display automatically went off. At that time I was travelling, soI couriered the set back to home and I left for overseas. When my family wentto Arcee Electronics they flatly refused to help out. Finally we landed themobile at Nerul, Navi Mumbai...
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B
Bikash Diyali
from Delhi, Delhi
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Not received Scratch copen against samsung refrigerator purchase.

Address:Darjeeling, West Bengal

I have purchased a Samsung Refrigerator on 06/02/2014 under a offer of a scratch coupon with purchase. But it was already more than 2 month passed we have not received any scratch coupon even after so many visit to the outlet from were i have taken. I think there is some leakage in system. If this was the strategy to sale than it will not extent longer. Pls take necessary action and see that i get scratch coupon asap. Invoice date...
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S
Sundeep Bhatia
from Agra, Uttar Pradesh
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Faulty Tab

Address:New Delhi, Delhi

Dear Sirs, I had bought the Samsung Tablet Model GT-P3100, Serial No.RF1D400LMVA on 22nd April, 2013. Surprisingly, within a month of its purchase, the device broke down and I took this for repair to the Samsung Service Centre at Rohini, Sec 8. I was told that the mother board had given away and this was changed. Thereafter, again, after a few months (Jan 14), the device broke down and I took this for repair to the Samsung Service...
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K
kvarunk
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty panel

Address:Hyderabad, Andhra Pradesh

I bought Samsung 6600 LED TV in 2011 for 126000, suddenly my TV stopped display and only sound was coming, I raised a complaint last week( 2nd April 2014) they replied to me a week later and said that Reliance(where I bought the TV) would get back to me, Reliance took another 4 days, and said that it is Faulty Panel and would have to be replaced which will cost 35K .

I have searched on Internet and saw that many people are...
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E
epfosrobareilly
from Moradabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not printing by suamsung ML-1970 sl no. ZEFRB8GD4C006KZ

Address:Bareilly, Uttar Pradesh

The laser printer sl no. ZEFRB8GD4C006KZ is not functioning from ten days. The complaint in this regard was lodged by the office(EPFO, SRO, Bareilly central govt. deptt. under ministry of labour and employment) on 01.04.2014. the complaint no. is [protected]. after this an engineer of SAMSUNG visited the office and he took the printer with him after checking. the printer returned by him on 09.04.2014 and said that it is working properly but...
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P
Priti Bhargava
from Kolkata, West Bengal
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Serious complaint about not attending my service call c

Address:Kolkata, West Bengal

Dear Sir, This is to inform you that I had purchased one 365 Litrs Fridge on[protected] from M/s. Khalsa Electronics, Kolkata. Unfortunately, the Fridge got spoilt during the Month of June-July 2013 itself. The problem was of non cooling. Again in the Month of January 2014 it got spoilt with the same nature of complaint. Both the times I was shocked to note that your Service Engineering came after 3 days of my complaint. Now coming...
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A
akhatri
from Delhi, Delhi
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Damaged product, poor after sales service

Address:Jaipur, Rajasthan

We bought a Samsung fridge Samsung Ref: RT 41 MA 400 (RT 41 MCMT as written on fridge), initially it was working fine but then later it stopped cooling. We have complained 5 (FIVE) times in a time span of 1 year for the same, the service centre executive comes, makes a useless bill and goes back. The problem still prevails and they are not helping at all. Complaint number: [protected], dated: 12/7/2013, 02/11/2013, 15/12/2013, 07/1/2014, 07/04/2014....
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I murali
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Technician not available for next 4 days !!!

Hi :

I bought Samsung LED TV UA32F5100ARL XL from ADISHWAR INDIA LTD.New Bowenpally, HYDERABAD on[protected].

Today around 4pm suddenly picture ( video) disappeared and we could hear only audio. I have contacted TATA SKY and their service technician came to our house in half an hour of our complaint.After checking the set top box, he told us that set top box is fine.HE HAS CONNECTED SET TOP BOX TO OUR STAND BY...
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R
rednerus
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding the services and quality

Address:Ghaziabad, Uttar Pradesh

I purchased a samsung fridge from anant electronics( 12/505, ground floor, sec-12, vasundhara, ghaziabad) dealer. I had samsung discount coupon with me and faced below issues:

1) while doing payment dealer has asked for 2% extra charge if i pay with credit card. I was not able to understand why should i pay 2% extra and just because of that i did cash payment.

2). As per discount coupon and samsung policies delivery...
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N
Nadeem Jalal Ansari
from Agra, Uttar Pradesh
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Complaint for defective product(Grand 2 Handset) bought under B2B Offer

Address:Gurgaon, Haryana

Hi Myself Nadeem Ansari I booked a handset Samsung Galaxy Grand 2 (Model No SM-G7102) on 10th March-14 through your websitehttps://samsungindiaestore.com under B2B (CORPORATE) OFFER to Airtel Employee. And got the delivery on 13th March-14(Thursday). Since beginning I am facing the heating issue in handset after 10 to 20 minutes while browsing any apps or playing games. Moreover handset and charger both are also getting overheated...
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A
Akash Sarawagi
from Bengaluru, Karnataka
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worst mobile quality

I bought galaxy s4 last year on 4th of may. few days before my display wasn't working and i noticed a internal crack in display. their was no external damage. I went to the service centre and i was charged Rs6480 for changing display. I said i have not damaged my phone than why i am charged. And how can it happen itself only without any external damage. I got the answer that as you keep your mobile in jeans and jeans are tight it creates...
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nadeem2148
from Bengaluru, Karnataka
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display problem in mobile phone

Address:New Delhi, Delhi

sir i have purchase a mobile in 26 oct 2013, on 2nd day the mobile dispay not working properly regarding this problem i m visit sumsung service centre 3 times, but my mobile problem still same for that issue i request the service centre manager (Mr.retish)to replace my handset, after 3rd time when i m visit the service centre but manager say its not our policy to replace the mobile phone because it is warranty not guaranty . so please help...
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N
neilgotecha
from Mumbai, Maharashtra
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Upgrade Android or Take Return Reminder 115

Address:Ahmedabad, Gujarat

Can You act to initiate return or give some timeline for the upgrade of the android.This is really an approach of company who believe their customer to be Ants and cheating them.RegardsNilesh[protected] Your questionPlease read entire communication if you have time and patience.After the call with your technical person, he failed to share any timeline on if and when the updates will be made available.It was clearly informed that over 3 months...
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C
chsanjay.del
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacement/correction of my samsung phone

Address:New Delhi, Delhi

Date : 03.04.2014
Dear Sir,

It is around three and a half months that I bought a Samsung Smart Phone ‘Samsung Galaxy Star Pro S-7262, [protected]’ from an outlet namely ‘Arora Home Collections, H-14B, Kalkaji Main Road, New Delhi-110019, Ph. No.[protected], 26226655 ‘ with a bill and I was told that the bill would suffice for availing 1 year warranty on the phone for any problems.
br...
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A
avimal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

samsung 46" LED TV busted in 4 yrs

Address:Bangalore, Karnataka

My 4 yr old samsung 46" LED TV gone busted. I paid Rs 1 lac at the time of purchase. Samsung service is asking for Rs 46613/= for repair. It is not acceptable to spend Rs 46613/ on 4 yr old TV. This is solely due to poor quality product provided by samsung india and I have all rights to demand compensation against repair. This exclude the pain that it has caused me for last 2 weeks and I am not able to watch TV. Samsung should...
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A
Anshul Jain
from Panchgani, Maharashtra
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Air conditioner given for service... Ac not assembled even after 10 days

Address:Kota, Rajasthan

I requested at samsung service centre to service my split air conditioner...The outdoor unit of ac was transported to the service center and its been 10 days the ac has not been assembled back yet. I have called them more than 10 times and the reply i get is " sir tomorrow your work wil be done"...I need immediate action regarding it as i am incurring heavy loss due to it...
Name : kamal jain
Phone: [protected]...
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