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Samsung India Complaints & Reviews

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Last updated Apr 29, 2024
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Samsung India reviews & complaints page 675

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K
K. Purkayastha
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Galaxy tab 3 is submitted at the service centre in Ashok vihar for the 4th time

Address:New Delhi, Delhi

Dear Sir, I had purchased Galaxy Tab 3 on 29th September 2013. I started facing the problem very soon in December we approached the service centre (Aditya infocom pvt ltd. Ashok Vihar) with the complain of * low battery back up * network problem(I used to get the captions like emergency calls only) Agency said will upgrade the software and will be fine, they did the upgardation and we received the mobile after 2-3 hrs. After...
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C
CraigL
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Stupidity

Purchased a refrigerator, model #RSG257AARS, which came with a water/ice filter. After six months, it was time to replace. Went back to Best Buy where I bought the refrigerator and they provided me with the 'correct' replacement. It did not work. Went back to the store and was assured this was the only replacement for this refrigerator. Didn't work, and complained to the 1-800-SAMSUNG vicious cycle. Told the story three times and finally...
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V
vajrakrishna
from Mumbai, Maharashtra
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Horrible Samsung Service

Address:Thane, Maharashtra

I have been a loyal customer of Samsung, buying most of my appliances with Samsung. However, recently I have had just bad service from them that I have decided to not buy a single item from Samsung ever again. I am disgusted with their conduct. They do not take responsibility for the conduct of their representatives. Their reps during the uninstallation of my Split AC, packed it upside down and damaged 3 feet of copper, and other reps...
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V
venkateswararao sailada
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

stay away from this one

Address:Chennai, Tamil Nadu

Respected Sir,

This is venkateswararao (India) the samsung company g, mail winner prises alloted by me in 300 hundered thousand pounds in Natwest Bank PLC, Leicester Square Branch, London Check No 7908463 But I dont believe it and he says that transfer charges paid by Indian Rupees 25500/- rupees.
It's correct the bank details and check numbers.
Kindly check its correct or not....
+2 photos
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M
manjit goyal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

remote not function properly

Address:Kangra, Himachal Pradesh

Dear Sir, I have Purchased New LED UA40F6400ARMXL from samsung authorised dealer BM ENTERPRISES Pathankot PUNJAB on 21/11/2013. i have already lodged complaint with custmorcere for remote not working prperly, custmorcare assured me remote will be replaced with new one with in three days, but on date a supervisor came to me with old remote having cutting on sr no and told me to replace. sir i request to replace with genuiNe original SAMSUNG...
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D
donne32
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Malfunctioning of my refrigerator in a span of 2 yrs

Address:Dakshina Kannada, Karnataka

Dear sir,
I would like to bring to your kind notice that the service of your products at Mangalore are very poor which makes it difficult for us to function. My refrigerator is once again in a bad shape where it does not cool and your mechanic has seen and gone but there is no reply on the defect or the part to be replaced. hope you will take immediate action or I will have to take alternate action.
Thank you

-----...
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G
Ganesh Hosahalli
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Galaxy S2 is heating

Hello samsung team plz help me I am using galaxy S2 still 2 years ago. But now my mobile get heating in the primary camera side(back)..plz i dnt no why .. my warrenty also expired wht do. when get heat my mobile my battery also get low charge.. Whn iam on the data netwrk or wifi mobile get full heated..plz help me plz help...
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E
Emmanuel Varghese
from Ernakulam, Kerala
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Defective smart phone

Address:Kottayam, Kerala

I have purchased a Samsung Galaxy S Duos smart phone from their dealer. From the very begining itself the hanset is not functioning properly. When I try to contact somebody frequently it is displayed on the screen that "NOT REGISTERED ON NETWORK". Two times I have taken the phone to their authorised service centre. But the problem is not yet resolved. I understand that this is a common problem with the samsung Galaxy hand sets. If we search...
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W
Walid Wahba
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Service

Dears. I buy one ac split unit last year MARCH, 2013 i called many time the service center in SAUDI ARIBIA eastern province DAMAM call center they give me appointment MARCH, 16, 2014 AT 03.00 PM no body show up i called tall free they told me we will see then we will call you back till today no respond am sorry to tell you that i have friends have the same complain we deside we will never buy any product from samsung any more . Yours...
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P
palani Swamy
from Chennai, Tamil Nadu
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My cell phone became defect not even completion of one month

Address:Chennai, Tamil Nadu

Sir, I purchased SAMSUNG Trend 7392 cell phone at Poorvika modile pvt ltd, 4th Avenue, Shanthi colony Chennai-40, for Rs.7, 700/- on[protected]. But just completion of one month my set became defective that whenever receiving/making the call the water goggling sound is coming. I totally fed up of my cell and given nearest autherised samsung service centre at Ambattur. They returned back the set after one day and informed that they reset...
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N
Neeraj gautam76
from Bengaluru, Karnataka
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Panel issue

Address:Ludhiana, Punjab

I had purchased 40"led tv(model no.UA40EH5000) in the month of May 2013.but from last week there is blue clo our line in the centre of screen.i had registered a complaint at your customer care centre.after that your engineer has visited to check but I was surprised to listen from your engineer that this is not in warranty.and you have to pay Rs.26000/- I had shown him the purchase bill. As per detail which I am aware the warranty stands...
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A
ABHISHEK NAGRARE
from Anand, Gujarat
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payment done but product not delivered

Address:Bhopal, Madhya Pradesh

I have paid 15000 for microwave owen on 15000 and samsung executive promised me to deliver product in a few hour to my door. After 2 hour executive call me and said that desired product was not in their queue, so I have cancelled my purchase. The payment was done by credit card and they promised me that they will claim for transaction. But after one week the amount is reflected on my account and also cnfrm with bank. Bank informed me that...
+1 photos
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A
Anish Kr Gupta
from Hyderabad, Telangana
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Complaint against the quality of my led 40 inch led tv

Address:Unnao, Uttar Pradesh

, Anish Kr Gupta, HR lead, Hiring – Deloitte, with deep pain &
anguish, am sending this complaint to you. I purchased Samsung 40 inch LED with
details as UA40D5000R - Serial No. 19963ZNB601022Y on 10th July ’11 from
Samsung Plaza, Ramakrishna Teletronics Pvt ltd, Kondapur, Hyderabad for almost
Rs 56, 000/- complete down payment.


Since Mar '13 I am having issues with the...
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R
ronengadkar1983
from Mumbai, Maharashtra
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Defect found in Samsung Galaxy Grand 2 (What can i do)

Address:Mumbai City, Maharashtra

Repested Sir, I am Mr. Ronen Moses Gadkar. My mobile number is [protected]. I have purchase Samsung Galary Grand 2. On[protected] for Rs. 21, 500/-. On[protected] within 15 days i found display problem. When i press mobile display. Black spot is appear on screen. That i went to samsung service centre. I contact Mr. Sandeep (Service Executive). He has keep my mobile repairing. He told me that they are giving me mobile on[protected]. ...
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B
Budakoti
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Drier not working

Address:New Delhi, Delhi

Dear sir,

My washing machine dryer samsung WT9200 is not working properly. sometime working and sometime not working.
can u suggest for the same. what is the problem.

Thanks

Rajesh Budakoti
Ph. No. [protected]
G-555, Sriniwaspuri, New Delhi...
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P
pathakn175
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TV under warranty but Samsung not giving warranty benefits

Address:Hyderabad, Andhra Pradesh

This is regarding complaint number [protected]. I am fed up following up with samsung but no response. I purchased TV on 3rd May 2013 in Dubai and its under international warranty. Now Samsung is saying warranty is rejected by team as purchase date is 5th March 2013 and warranty is already over. How come they can assume purchase date without cross checking in system and bill provided to them. I hope their system clearly shows purchase date...
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P
paragjain
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not satisfied with your servce.

Address:Patna, Bihar

Dear sr, we have purchased Samsung double door fridge model no. RT-26/ 2009 (FROST FREE- 250 ltr) here at Patna in 2009. we had well well satisfied with the working of fridge since last 4 years. Suddenly, about 2 months ago, The fridge was not working and seems dead. we call to customer care and the service man came to our home. He find the fridge offcourse, dead. he suggested us that you have to send the fridge to our service centre and...
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neilgotecha
from Mumbai, Maharashtra
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Upgrade android or take return

Address:Ahmedabad, Gujarat

Samsung dear:this is my 100th reminder.Either come out and update us on the upgradation of the android or take return of the productplease do not respond with the standard mail and come out with the to the point reply as are you going to give upgrade or not and if yes by when.If you cannot give reply please arrange to get my product backdeaf samsung: are you listeningmy alll communication going to all media and social networking site. My...
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neilgotecha
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Upgrade Android on Tab 3 OR take RETURN

Address:Ahmedabad, Gujarat

samsung dear: this is my 100th reminder. Either come out and update us on the upgradation of the Android OR take return of the product Please do not respond with the standard mail and come out with the to the point reply as are you going to give upgrade or not and if yes by when. if you cannot give reply please arrange to get my product back DEAF SAMSUNG: ARE YOU LISTENING MY ALLL COMMUNICATION GOING TO ALL MEDIA AND SOCIAL...
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G
Gaurang280182
from Ahmedabad, Gujarat
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service engineer of samsung break out my freeze

Address:Ahmedabad, Gujarat

Myself Gaurang Pairkh from Ahmedabad, Gujarat I bought samusng double door freeze in march, 2013. on 18th march, 2013 I complained on their toll free no. because our freeze was not giving freezing propoerly. They forward my complain to their service engineer and was giving next days appointment. This engineer is very duffer and I don't know what he was done in freezer and said it's motor was down.so, you Have to buy it new from them...
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