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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 656

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Address:Mumbai City, Maharashtra

I ordered a Sony PS4 on 5th November, 2014 from www.snapdeal.com and i paid it through net banking as there was no COD option. My order number is [protected] and the Awb number provided by snapdeal for tracking in Blue dart is [protected] which is invalid according to Blue dart. The estimated delivery date was 17th November and snapdeal has already missed that date and updated a new date which is 22nd November(today) and as expected it didn't...
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Address:Mumbai City, Maharashtra

I ordered a Sony PS4 on 5th November, 2014 from www.snapdeal.com and i paid it through net banking as there was no COD option. My order number is [protected] and the Awb number provided by snapdeal for tracking in Blue dart is [protected] which is invalid according to Blue dart. The estimated delivery date was 17th November and snapdeal has already missed that date and updated a new date which is 22nd November(today) and as expected it didn't...
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Arindam786
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating customers in the name of big discounts and not delivering the products

Address:Chennai, Tamil Nadu

I ordered 1 HP Pavillion Backpack. My order number is [protected]. Snapdeal cheated me with their big discount day offers. I ordered this bag on the day they were giving big discounts like the one Flipkart gave "Billion Day offer". But they never sent me the delivery and kept telling me that the order was unsuccessful though they never came to my home. They kept lying that the order came to my home and that no one was there though I skipped...
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Asitkumar Mallik
from Agartala, Tripura
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Cheated me for Order no

Address:Khordha, Odisha

Hi, I have ordered 2 car tire from Snap Deal. Below is the details Snap Deal - Order ID - [protected] and Order ID - [protected] The order was placed on 4th November but it is not yet delivered. I have been contacting their customer support team to at least cancel my order so that I can buy it from Local market. They are saying it will be resolved in 48 hours- but not taken any action. I am fine to cancel the order and return back the...
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Harshal Bharde
from Pune, Maharashtra
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not received refund and Courier charges

Address:Nagpur, Maharashtra

I Returned my sewing machine order number [protected]. because they said 'we are not reachable to you plz send product return by courier & courier charges will be returned to you' but now still after 15 days are no any action taken by them. they are not giving me reply. Please tell me how can I fight for my right. I am waiting for my 1300/- rupees. please cantact me on [protected]. thank you!...
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SK DHIMAN
from Delhi, Delhi
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Selling price more than MRP

Address:New Delhi, Delhi

Sir/Madam I ordered a Accedre acupressure Magnets Pyramids Relief Mat online dated 18 Nov 14.The order was received on 22 Nov 14. The MRP mentioned on the product is Rs 209.00 whereas the amount charged is Rs 239.00 (plus Rs30 shipping charges) which is against the prevalent rules.Therefore it is requested that the extra amount charged may please be refunded....
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rohit returaj
from Bangalore, Karnataka
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Refund not received even after more than one and half months.

Address:Bokaro, Jharkhand

Complain Number[protected], Order No [protected], I have been facing the issue for 1 month 20 days. in next 10 days it will be 2 months. I asked for refund and whenever i call, i get a response it will be refunded and it's covered under trust pay. I was having two products under this order, after facing lot of issues and too many communications, i asked for the return of the products. The courier person took both the products of the order,...
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pdshelke
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty bean bag, not picked up since last 11-days!

Address:Pune, Maharashtra

Got faulty bean bag as shown in attached image. Requesting daily reverse-pickup for this faulty bag but no one came till date to pickup the bag. Its almost 11-days... Courier service of snapdeal is saying "Customer not ready to return the product." Anyone believes, who will retain such faulty bag? As till date, I didnt get any call for pickup. Snapdeal is asking to talk with their Courier partner and resolve issue! I am daily...
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rahul_mishra
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Irresponsible behaviour of the courier company

Address:Gautam Buddh Nagar, Uttar Pradesh

I ordered a pair of woodland shoes (order number-[protected]) on 11th november 2014. After 10 days i.e. on 21st november i got a cal from a person that i am at your office gate . Please come and collect your package. When i reached at gate no one was there. i again called on the same number then that person told me that i am coming in 5 minutes but he wont come even after 30 minutes. When i returned back to my office then again after sometime...
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tanima mitra
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Refund for order no- 1808282158

Address:Bangalore, Karnataka

Hi, I had purchased a helmet through snapdeal with order no [protected], and the order was placed as a guest not through signing up in snapdeal. But I received the wrong product. The replacement was done immediately. But I didnt got the refund as of now. After repeated calls to the customer care, i didnt got any response, but when I had a chance to speak to the customer care executive, they had assured me that the money will be transferred...
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Gulab Jaiswal
from Bengaluru, Karnataka
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Product not delivered and cancelled the order without intimating the customer

Address:Gautam Buddh Nagar, Uttar Pradesh

i ordered a geyser (ORDER NO. [protected]) i saw the status that my order has been processed by seller and it is confirmed and gave a estimated shipping date, but after Estimated date of delivery the canceled my order without notifying me, when i called their customer represtative they said it is out of order so they had canceled it . but i had seen several times after buying that the product was in stock, i requested them to kindly send me...
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Ramesh Achar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Items company name. Mfg date, quality,menu card not available

Address:Bangalore, Karnataka

Dear Sir, I have booked thorough snap deal online shaping a pen camera on 18/11/2014 and received on 21/11/2014 a box inside pen camera is there but Items company name. Mfg date, quality, user menu card not available. Details below :- Ramesh achar # 21 vijayalaxmi Bldg Gollahalli Anekal (T) B`lore Land Mark :-Near SRK Studio Ph :-[protected] Order # :-[protected] snapdeal Reference # :-SLP[protected]...
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msree123
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating consumers with wrong product

I have booked a bean bag (buy 1 and get 1), but these people have issued me only bean bag covers. and when i asked them they said BEAN BAG means only bean bag cover and not complete bean bag . They gave an example that " school bag means school bag only and not books" . They even refusing for refund. These people are really cheaters. DONT TRUST SNAP DEAL....
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Princess Pooja
from Manali, Himachal Pradesh
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cancelled my order with fake reason.

Address:Jalandhar, Punjab

I ordered drsss material from snapdeal order num [protected]. I bought it in 100 % discount offer. But suddenly they told me that your order has been cancelled due to technical problems. But the fact is they don't want to sell at that price. Then why they made a sale?...
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bddedai1
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order placed for more than a month, no update , customer care non responsive

Address:Mumbai City, Maharashtra

Order placed for more than a month, no update, customer care non responsive Had placed order no. [protected] on 21st Oct. With Delivery on 10th Nov. I sent out mail n asked if dimention n quality of the product will be as described. Since 10th Nov...I have only got one answer to my mails that they are trying to resolve the mattee. No timelines no update. When you call customer care number either their system is down or they are experiencing...
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Sri Ram Kumar Mupparthi
from Hyderabad, Telangana
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delay in product delivery and failed to give a proper reply for the delay.

Address:Hyderabad, Andhra Pradesh

Placed order on 12th November and Snapdeal.com promised that the shipment would be delivered by 19th November. Now they changed the shipment date to 25th november. When I try to contact the customer care through phone (they are charging for this) i am obliged to go through an infinite loop of IVR. I tried to contact using the email support. But, they are sending me the airway bill number instead of a genuine explanation or solution....
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nitu_vats
from Bengaluru, Karnataka
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Delayed Order Delivery

Address:Bangalore, Karnataka

I have placed order on 11 November and told that delivery date will be on or before 19 Nov. I kept following up on delivery of product but no satisfactory response, just time pass and wastage of my time. Without informing me they updated the delivery date to 25th november. i have attached the proof of both...
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phanis07
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Product , No service but money deducted

Hi I placed order on 7th November 2014 in snap deal, order no-[protected] and they gave of tracking detail with Ewings courierr of stimated data on November 14th I gave a call on 14 th again I said to them i didnt get my product again they placed request and and gave new date i.e 20th november again i have no response from the courier side so I called to snap deal again and they are saying we are escalating the case it takes another 2 weeks...
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sujeet11dec
from Delhi, Delhi
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Snapdeal - Canceled Order without any reason

Address:New Delhi, Delhi

On 11th of October snapdeal announce big sale and and i have buy a set of Yokohama tyre they have process the request and confirmed the order after 10 days they have cancel the order stating non -avalibilty and same product they are still selling in there portal Sujeet...
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sahbaj
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SANSUI SAP32HH-NF INCHES HD READY EDGE LCD TELEVISION

Address:Kolkata, West Bengal

I have ordered a lcd tv SANSUI SAP32HH-NF INCHES HD READY EDGE LCD TELEVISION on (16-AUG-2014) Cost.Rs 15490 order no.[protected].It was going good but there was a problem.I have contacted to snapdeal costomer care atleast six or seven times after that they told contact to Sansui costomer care they have messaged to the phone the costomer care no but that was faq [protected], [protected] and after that they have given another no.[protected] Sansui...
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