Claimed

Snapdeal.com Complaints & Reviews

3.6
Last updated Jan 5, 2024
Complaints 14445
Resolved
9447
Unresolved
4998
Quick Links
Statistics
Share
Contacts

File a complaint to Snapdeal.com

Having problems with Snapdeal.com?

File a complaint and get it resolved by Snapdeal.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Snapdeal.com
Customer Service Contacts

Snapdeal.com Phone Numbers

Phone
+91 11 4637 1100
1592
668
+91 92 1269 2126
1459
1058
+91 88 8825 4614
1051
416

View more phone numbers

Snapdeal.com Website

Snapdeal.com Head Office Address

238, 1st Floor, Okhla Industrial Estate, Phase III
New Delhi
New Delhi District
Delhi
India
110020

Snapdeal.com reviews & complaints page 658

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
jivansj
from Karjat, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CHEATING CUSTOMER ORDER NOT RECEIVED

Address:Patna, Bihar

I HAD PLACE AN ORDER ON OCTOBER 28, 2014 REGARDING A CELL PHONE. THE AMOUNT HAS BEEN DEDUCTED FROM THE ACCOUNT. I RECEIVED A MAIL THAT IT WILL BE DELIVERED BY NOVEMBER 04, 2014. I DID NOT GET IT. AFTER NOVEMBER 04, THE ESTIMATED DELIVERY DATE WAS UPDATED TO NOVEMBER 10, 2014. AGAIN THE ESTIMATED DELIVERY DATE WAS UPDATED TO NOVEMBER 15, 2014. ON NOVEMBER 19, 2014 THEIR WEBSITE STILL SHOWS ESTIMATED DELIVERY BY NOVEMBER 15, 2014. FROM NOVEMBER...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
prakash_yeah
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Partial Delivery - Complaint Number - 11383014

Address:Chennai, Tamil Nadu

Frustrated with the way I am chasing to get the pending components which I did not receive in my order. The message is to Snapdeal Sales head - You guys should be ashamed of your roles and responsibilities. Your guys do not know how to handle your sale and how to manage your vendors. Your fellows do not call back on complaints, neither chase the vendor about the issue - Not sure why you are in your job. When we chase on complaints...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sandhya shukla
from Bengaluru, Karnataka
Report
Copy

Regarding delay on reverse pickup

I ordered videocon washing machine from snapdeal on 8th of October, after 2 week when i got this it was faulty and from that day i did lot of calls and emails to snapdeal but in every calls they told me in withing 48 hrs it will solve but still i waiting for that solution, they i did more then 30 mails to snapdeal regarding this but didn't receive any reply from there side so i have to call them every time but no result. 2 times they told...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vijay Kumaar Pasupuleti
from Tumkur, Karnataka
Report
Copy

it is the no1 fraud seller in the world,dont order from snapdeal website

i ordered usb otg since 3 months ago.after 30 days i recieved this item.finally usb is not working.i calling to costemercare person many times.the persons are not responced.costcare no is not working.if the number is work that persons is cut the phone to see my number.they are block my number.my amount is not receved since theree months.SO DONT PURCHAGE FROM SNAPDEAL....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
smruti2605
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Old product sold

Address:Bangalore, Karnataka

I have ordered a dell 2tb external hard disk on 11Th of Nov, 2014. Yesterday I have received that, but in the invoice serial number of that product is not there. When I called to dell customer support regarding the warranty they told me that the product is 4 months old. How is it possible I just bought it 7 days back and also told me that without the serial number the invoice is invalid. So please send me a valid invoice with the product...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
BalaMurugan07
from Delhi, Delhi
Report
Copy

I have not received my Order

Address:Chennai, Tamil Nadu

Hi, My Order No : [protected] I have ordered two memory card on 16-OCT-2014.Still i didn't receive my order, already compliant registered more than 5 times below my compliant register no 11532741 & 11393615 & 11532744 & 11467097 & 10922920. So I bought another memory card. i felt very bad in Snap deal. i waiting more than 30 days . So Request to you Please cancel my Order and refund my money....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
navinkumar18
from Kolkata, West Bengal
Report
Copy

not received product after 36 days purchase through snapdeal.com

Address:Muzaffarpur, Bihar

I purchased my product on 12th of October 2014 order ID: [protected] and [protected] Estimated Dispatch Date was on or Before Oct 22, 2014 and they further given me delivery date of 30th Oct. But still now I did not received these prepaid item. 3 times I called to customer care for this but they are not taking any right actions as this was a prepaid order my money is blocked. As such please take action against as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
shubham556
from Bangalore, Karnataka
Report
Copy

Never Ever Snapdeal, Pathetic Shipment and Support

Address:Khordha, Odisha

Order No: [protected] For a try I purchased something from SnapDeal not from Amazon or Flipkart and now it is the time for suffer, I ordered a watch from Snapdeal on 15 th November at the time of ordering it shows Shipped within 2 days but after ordering it became 4 days, OK still that is n't a problem as they shipped in 3 days on 17 th Nov through Delhivery and here start the pathetic problem the Delhivery team pickup the courier and it...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
pritish talukdar
from Kolkata, West Bengal
Report
Copy

manufacturing defect in the product

Address:Kolkata, West Bengal

my order id is [protected] from which i have ordered micromax q55.there is a problem of network connectivity, so i want a replacement for the product for which i want to know the procedure so immediately contact me.my mobile no. is [protected] and my email id is [protected]@gmail.com....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Anil2961
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Yet Recieved my Order

Address:Chennai, Tamil Nadu

YOUR ORDER NO. : [protected] Order Placed On :[protected]:28:27 Order Details: S.NO PRODUCT NAME PRODUCT CODE STATUS UNIT PRICE QTY PRICE PRE-ORDER AMOUNT SUBTOTAL 1 Sony MDR-ZX100A Over Ear Headphone (White) [protected] Track Shipment > Est. Delivery Date: Nov 17, 2014 I placed an Order on 27th Oct. Today is 18th nov. Till now i did not get my order......
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
Atul_Singh
from Mumbai, Maharashtra
Report
Copy

Snapdeal is Worst Service in Refunding the amount

Address:Gautam Buddh Nagar, Uttar Pradesh

I have bring the prestige cookware but some defect in product. I had requested to replace but as per snapdeal team they do not have the product & will provide refund but instead of several reminders on phone & mail from 29th Sep 2014 to till date. I have not received any refund yet. Please look into the issue urgently. Name :Atul kumar singh - [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
shivakumar panchagiri
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product with open sealed.

Address:Hyderabad, Andhra Pradesh

Hi, I bought a new laptop i, e Dell Inspiron 14 3442 Notebook (4th Gen Intel Core i3- 4GB RAM- 500GB HDD- 14 Inches- Ubuntu) (Black) on 7 th, November. It is delivered on 11th November. This is my Order no [protected]. I got a product with opened sealed. I raised a complaint on the same day i, e 11 th November.This is my Request number 11712277. But still now i didn't get any response from snapdeal. It's all over 6 days completed. I want...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Sharda Maheshwari
from Mumbai, Maharashtra
Report
Copy

received faulty/fake product

Address:Mumbai City, Maharashtra

I had ordered JBL MICRO WIRELESS PORTABLE SPEAKER. Delivered to me on 11 nov. Carrying case and warranty card was not there in the box... when you play the speaker with the song doesnt.play with its normql rhythm. By now i have sent 10-12 emails and made 10 calls to customer care.. everytime reply is the same..We have raised a complaint, we will get back to you with a resolution.. Today is the 8th day of complaint not even a single call...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Aditi Singhvi
from Chennai, Tamil Nadu
Report
Copy

product overpriced

Address:Udaipur, Rajasthan

I have ordered a jazz drum on 12th november 2014 for that my order no. Is [protected] and sub order no. Is [protected] for which i have paid rs 640 n that too on discount but the price mentioned on the product is rs 172 inclusive of all taxes. I am highly disappointed by this and now its a question that should i buy from snapdeal or not. You please look in the matter n revert back asap....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
minooG
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Snapdeal Order: 3111346113. Want refund for product which is still waiting to be delivered

Address:Mumbai City, Maharashtra

Almost a month later and still no sign of product or refund. I had placed an order on the 23rd of Oct for a voltas ac which was paid via net banking. It was supposed to be delivered within a few days and never got there. I had to buy another ac and spend the money again. I have called snapdeal (details below) so many times with no luck. I am still waiting for the refund. This is a sad state of affairs for a company which wants to be the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanjni
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order 3547419459 delivery of HMT watch

Address:Kanpur, Uttar Pradesh

The watch delivered is a COUPLE'S watch. The Male watch is not functioning properly. There is no warranty card in the parcel. I wish to return it. But going on SNAPDEAL site, it says that the watch has still to be delivered. So naturally, I cannot refund the delivery. Please help me refund the product. With this kind of systems in place, you are breaching trust and it will not be possible to make further purchases. NIDHI KUMAR [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
parulrai4
Report
Copy

Not receievd my product

Address:Gurgaon, Haryana

I have ordered a product from snapdeal and have not received it till yet. But in track order its showing that its has been delivered. I don't understand that to whom that delivery boy has given it. I had called customer care several times but nobody is listening to my complaint....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
prabhakar342
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REFUND AMOUNT

Address:Bangalore, Karnataka

ORDER NO. : [protected], feel funny which snapdeal is dealing my order, it was place on19th of Oct, for lenovo mobile phone till date.neither the product was delivered nor my amount. I would request to refund the amount at the earliest., Please don't fake consumer by displaying on your portal 7 DAY Easy Returns-TRUST PAY 100% Money back Guarantee. I would request once again please don't cheat the innocent consumer.dont take them for...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
Adnan Xargar
from Chandigarh, Chandigarh
Report
Copy

no refund of the desired amount

Address:Fatehgarh Sahib, Punjab

Recently there was an offer on snapdeal, the offer was as follows OFFER : BUY ONE GET ONE FREE. On the following product PRODUCT : canary london jacket COST : rs2500 ORDER ID : [protected] SUB ORDER NUM'S : [protected], [protected] INVOICE NUM : 4E76C8/14-15/1295 INVOICE DATE : 22/10/2014 As i received the product on the basis of C.O.D (Sum =2500). As promised by the company, i should have received two pair of jackets (on the...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Aruna Rajan
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refusal to issue refund after 30 days

Address:Bangalore, Karnataka

I ordered a Panasonic 32inch TV on Snapdeal.com during their Diwali sale, on the morning of 20th of October. AFter place an order online, I checked with a customer representative on the phone, because I found that certain features of this product were different from what the manufacturer was offering(I had taken a demo of the TV in a panasonic showroom). The representative confirmed to me that the differences existed, and so I asked that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy