Sony India Complaints & Reviews

I bought a SONY Vaio netbook form their authorized centre (Kannur Road, Calicut). In one week the monitor went dead. The sony service centre said that it was due to LCD strip failure and has to be replaced. This was 20 days ago, but still there is no response from the service centre or from the SONY. I went to the dealer from whom I purchased the netbook, but they dont care, they say they will not give me a replacement.I have decided to approach...

I recently had the Xperia X10i going bad on me.

The quality of service is really horrible in India I am being told it will take 3 weeks for repairs and the customer care/ helpdesk have been non caring and non helping :(

Looks like it was a mistake getting a Sony Ericsson set here in India
Every time I call up call center I am asked to call after two days it has been going like this for over a week and...

To,
Sony Erricson,
India.

Subject : Tracking of my Lost mobile and card having no.[protected]

Dear Sir,

I am regular user of idea and has been using above phone [protected] since last 4 years. On dated22/11/2006, my
mobile was lost / stolen and thereafter it is not traceable.

I have some very sensitive information on my mobile. I want to track / trace and recover...

Dear sir,

I had purchased V10i model of sony ericsson mobile phone.
IMEI no ([protected]) on 07/01/10 from Neeru Enterprises, Sec 18, NOIDA.
The touch screen stopped working. And I deposited the phone in the customer care department on 09/06/2010.
(Pickup id given was:[protected]


I haven't received my phone yet. Its been around 2 months now and no one is responding properly....

gud morning sir/madam.
i will purchage a new LCD .model no.KVL-32V550A IN5.serial no.6174576....last night i start the LCD but this is not working .plz chcek my lCD ....

Hi This is Vineet Chugh
I have given my Sony Ericsson W 705 for repair since 20th June in Sony Ericsson authorised service centre RT Services in Nehru Place, New Delhi. Its under warranty and they have to change the charging socket of the phone. Complaint no NPL12284
I have called them numerous times and have visited 4 times but they have not yet received the defective part from the company. They people sitting in the repair...

i have bought 3G handset model.no j105i ,on 17/05/2010 .But it is hanged and call is also not disconnecting.Within two month i these kinds of problem.When i gone to the service centre in ALLAHABAD they submit my complains and handset but they can't gave me satisfactorly and they have not their personal ID no. whiich is given by company.
so kindly help me and take necssary action.and give me some response i can faith ur company...

R. SHIVAJI RAO 12, B-4, Kumaran St.,
Mobile: [protected] Ram Nagar, Ambattur,
Chennai - 600 053.

23.07.10
To,

Customer Care Manager,
Sony – Ericsson (India),



Dear Sir / Madam,

Sub: Request for redressal of my grievence by your replacement of a Best Mobile

Ref: 1. Univercell, Annanagar,...

I'm using Sony Ericsson Mobiles since long back & now having the Model G-700.
Which is creating problems when I send the SMS to any where ( I mean national or Internationl, both)
continiously not working this option.
As I have arrived newly here in Saudi Arabia from Dubai. So I am not much more familiar with the market to solve the problem.
I am seeking your help on ASAP basis to guide me for the authorised...

Dear Sir,
I have lost my newly bought mobile Sony Ericsson X10 mini today morning. I've purchased it from an authorized dealer. The IMEI no. of my handset is [protected]. I have already tried to contact my service provider i.e. IDEA to track the mobile, but in vain. I'm not at all interested to go to the Police & lodge complaint. Can you please help me out & get my FANTASTIC mobile back to me.

I'll...

I LOST MY SONY ERICSSON W580i TWO DYS BEFORE..... HOW TO BLOCK THAT USING IMEI NO...

Dear Sir,

I have purchased Sony Ericsson Model J132 Mobile on date 25th Oct 2009 from Telephone Shoppee ( Aundh ) Pune.

From purchase date mobile having problems like as turns off randomly, switch off long time, charging problems and many more problems with mobile handset.

In first week of Feb 2010 i show the problems and give mobile for repair to Sony Ericsson Service Center in Pune, after repair...

I had purchased a Sony Erricson J 105i ( IMEI number : [protected]) on 18 July 2010 from MOBILE STORE , Kerala. They showed me the demo there and it was working fine.. But unfortunately on the same day when i tried with another sim it was showing me error message "INSERT SIM"

As i am working in Bangalore i took the set to Shristi Services (Authorised Sony Erricson Dealers in Bangalore Phone number :[protected])...

I had submitted approximately 6 months old Sony Yari (U100i) phone for service after its keypad started giving problems to the nearest Sony ericsson certified service center: RT Outsourcing Nehru Place New Delhi on 28th June 2010.
I was told that tentatively my phone will be ready in 2-5 days time by the service personal at MobileTech. It has now been 23 days and I have been informed it may take one week more. I have called the customer...

I bought Sony ericsson T715 mobile on 14th June, 2010 from Sony’s
authorized Showroom,(JLK Enterprises, CS-217,DT City Centre, DLF City,
M G Road, Gurgaon.PH[protected]. Mr. Rawat was the store incharge.

As soon as I started using it I started facing from problem in my set.
The voice started melting after 4-5 minutes, whether it’s the incoming
voice or the outgoing voice and also the memory...

I , JK Kaul, had purchased LCD 32" ( Sony Bravia) model KLV-32S550A IN5 from M/s AARCO ELECTRONICS (Sony Center) - Lajpat Ngr.- Delhi on 17th Oct'09 . Unfortunately it got out of order (Video Failure) on 8th July'10 & a complaint was booked with same daeler same day under Complaint ID 5582968
with an assurance from dealer that it will be rectified within 48 Hrs. But after 3 days when no Service Engr. turned up...

Work Order # SE310ABH11817 followed by Complaint ID - 8781177
Adding to it, now, within 2 months of purchase the Touch Screen of X2 failed, my handset is with SE service since 7th July with assurance that it will be fixed within 2-3 days (unending till now). But, leave apart repairing of handset, Sony Ericsson is not providing the repairs nor giving any feedback neither escalating my complaint registerd with it.

Its...

RESPECTED SIR/MADAM

I PURCHASED A SONY ERICSSON HANDSET (MODEL NO.: G900; IMEI: [protected]) ON 25TH DECEMBER, 2009 FROM HOTSPOT RETAIL SHOP WHICH IS SITUATED IN PITAM PURA , FOR RS. 10700.
FROM THE VERY FIRST WEEK I STARTED FACING SOME PROBLEMS LIKE SLOW PROCESSING, HANGING AND SOMETIMES TOUCH SCREEN NOT WORKING ETC.
I WENT TO THE SONY ERICSSON SERVICE CENTER AND COMPLAINED ABOUT THE SAME.
THEY TOLD...

I submitted my mobile W595 at Sony Ericsson service centre (Kaiser telecom) on 21st June, 2010. The peice is under warrnaty. Since then, they are telling me that the parts are not available and expected delivery is 2-3 days. Sony ericsson does not have a policy of providing standby handeset.
Emails to their complaint center yeild no response. (seems they do not check their emails . Useless service provided. Complaints to the call centre...

I was gifted by my relative, a Sony TV Model No. SW21M83 (S. No. 6240948) that was purchased on dated[protected]. We have valid warranty card with the purchase date mention on it. As this was a gift so we don't have bill for the same.

Now there is a minor problem in the TV that the speakers are not sometimes working properly whereas woofer is working fine. We lodged a complaint to Sony India on date[protected] with complaint...