Tata DoCoMo Complaints & Reviews

Address: 560037

Sir,
I am a tata docomo subscriber bearing number [protected]. I got a sms at 7.23 PM today at special recharge of Rs 41 i will get 41 rupees talk time and 300 mb data for 28 days. But when i recharge the same at 10 Pm i got a different offer of 36paise/min rate cutter for 28 days .

I tried to call the customer care but they didn't talk to me instead of talking to me their representative reroute my call to someone which kept ringing for 10 minutes but no body pick it up.

So I request you kindly please solve my case and give me Rs 41 talk time and 300 mb data as per the offer i got through my sms.

Thanks
Laluprasad parida
[protected]

Mar 16, 2017

Complaint marked as Resolved

No steps taken. Not even a single person try to contact me. They did not solve the issue at all.

Tata DoCoMo customer support has been notified about the posted complaint.

Mar 16, 2017

Updated by lalu078 Sir why are you mark as resolved this complain still mu issue is not resolved

Verified Support

Mar 17, 2017

Tata DoCoMo Customer Care's response Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.

Verified Support

Mar 18, 2017

Tata DoCoMo Customer Care's response Dear Customer,

We would like to inform you that, upon verifying our records the recharge of RC 41 has been done on 15/03/2017 at 10:14:36 PM is successfully updated on your number and credited with the benefits STD mobile calls at 36paisa/minute which is valid for 28 days. . Further, we request you to send the screen shot of the offer message details to [protected]@tatadocomo.com for better assistance. Also be informed that, sincere apologize from our agent end and we can assure that the same will never be repeated again in future.
Thanks and Regards,
Customer care,
Tata Docomo.

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N

Nitin Sarkate

from Pune, Maharashtra

Mar 21, 2017

I have raised the request to close my postpaid connection which I am not using from last 8-10 months. Customer care executive is not supporting me and still they did not close my connection. Every month I need to pay bill unnecessarily.
please look into this and help me.

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C

chandan kishor pandit

from Sitapur, Uttar Pradesh

Mar 21, 2017

[protected], mera docomo ka sim band ho gya hai. sim start karawana hai.

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Address: Varanasi, Uttar Pradesh, 221005

Website: www.tatadocomo.com

Sir,
in my handset there is a tata docomo sim card in which m-check message is coming frequently. I want to stop this message . i don't want having of doing the transactions via mchek service given by you.
So, i kindly request you to please deactivate this mchek on tata- processing service.
for this I will be thankful to you..
my number is [protected]....

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Address: 403507

Its been months I am troubled tatadocomo people disconnected my tata photon with notice and send a mail asking me to pay Rs 928, which is extra above my my regular plan payment of Rs768, and they don't give any explanation nor give a proper bill
its been month they call and say we will get back but nothing
also now the legal advicsor is harashing but he too is not replying any mails nor finding out the reason and explain
their number provided are not answered anythim
due o this harshment we have mental torture, evn though we want to pay the amount which is Rs 768 and not the excess
they are rude ill mannered
I just wanted a link for payment and no one send it and I cannot login from the site as my account is no more there

how can tata be so careless and negligence
no ethics and not fair discipline

have I no right to know why I am charged much than normal whoch I paid for all these years, they disconnect and ask for extra money
please help as this is cheating

Apr 17, 2017

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2017

Tata DoCoMo Customer Care's response Dear Customer,

Kindly provide us your photon number, your alternate contact number and exact location so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.

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Address: Dakshina Kannada, Karnataka, 575006

Website: tata docomo

I had top up Rs. 289 for unlimited talktime on 14th of Feb 2017 on my T24 number [protected] but the plan did not get activated on 14th Feb and I called customer care 198 and they told me that since it was a black day they said that they would activate the plan by 12.00am on the same day. But they delayed and took two days to activate the plan cause of which I had to face a lot of problem. And the plan got activated on 17th Feb 2017 and the customer care assured me that I will get extra two days. And so the plan should have ended on 16th Mar 2017.

But it got disconnected on 6th mar 2017. And so I called customer care they informed me that the plan has expired as I have made calls of 1500minutes. But nowhere in the SMS T24 and send me this conditions were there it was only reading that unlimited calling local and STD for 28days.

The customer care executives are rude and not ready to help they keep us hanging for 20 - 30min. Your company is running due to we customers.

I request you to give my money back or my talk time the balance of 12days at the earliest.

Your company has put in so much inconvenience.

Apr 11, 2017

Complaint marked as Resolved

Resolved. T24 gave me a top up of Rs. 100

Tata DoCoMo customer support has been notified about the posted complaint.

Verified Support

Mar 14, 2017

Tata DoCoMo Customer Care's response Dear Customer,
Kindly provide us your Contact number, your alternate contact number and exact location so that we can get in touch with you and assist you better.
Thanks and Regards
Customer Care
Tata DOCOMO.

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Mar 15, 2017

Dear Customer,

As per the update received from our team I understand that they have connected with you and the resolution has been provided.

Let me know in case you require any assistance further.

Please share your feedback and suggestions with us, it will help us to serve you better in future.

Regards,
Priya
Future Group

Reply

joa_sweet27's [Complaint's author] reply, Apr 11, 2017

Dear Priya,

I received a call from Tata Docomo after few days of posting my complaint and they top up Rs. 100 my T24 account.

Thank you,
Regards,
Jyoti

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Address: Hyderabad, Andhra Pradesh, 500008

On my sim from last 3 months ... my docomo no is [protected]... alternate no is [protected]... email id md.[protected]@gmail.com ... Iam not able to send it recive any msg on my Tata docomo sim so I kindly request I to resolve my problem as soon as posible ...
Or else I will be leaving tata docomo .. as it sms services are just in daily life and Ian not reciving sms or able to send sms

Apr 14, 2017

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Verified Support

Mar 14, 2017

Tata DoCoMo Customer Care's response Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.

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À

à¤‹à¤·à¤¿ à¤•à¥à¤®à¤¾à¤°

from Noida, Uttar Pradesh

Mar 13, 2017

Hi,

This is Rishi kumar. Yesterday (7th March 2017)morning I lost my bag at Gohad near Gwalior M.P. India while coming from Gwalior to Etawah. It contains the following sims I was using:
[protected] TATA Indicom UP
[protected] TATA Indicom Delhi

One mobile c 2900i
Please block all above numbers permanently ASAP.

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Address: Aurangabad, Maharashtra, 431001

Dear Kind Sir,
I have facing the such issue of tata docomo sim it do not receive any messages and can't send to another and I have a second Sim of reliance when I connect to internet using reliance sim the tata Docomo Sim says you do not have data or balance to for internet...
Kind sir please do something
My details are,
ITata Docomo Sim number = [protected](it is in 2nd slot)
Reliance Sim number = [protected](it is in 1st slot)
My emails,
[protected]@gmail.com
[protected]@gmail.com
Please help me sir...I am using tata docomo since 5 to 6years and this problem appears and I call to customer care they says all things are right please do something in this case because of this problem I have bought reliance Sim for backup... I can't receive main messages... And sir i can't sign up for my tata Docomo app because it required to SMS verification but my Docomo Sim can't receive SMS...

Tata DoCoMo customer support has been notified about the posted complaint.

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Address: Ambala, Haryana, 133001

Dear Sir/Madam,

kindly suggest and help how can close my problem

i request my number [protected] port in tata docomo so i am visit your local store but she forced me port in postpaid but am not interested so as per request submit my complaint and asking update through message but not port due to rejection is porting code wrong
as per docomo customer accept or not

Apr 16, 2017

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Verified Support

Mar 14, 2017

Tata DoCoMo Customer Care's response Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.

Verified Support

Mar 15, 2017

Tata DoCoMo Customer Care's response Dear Customer,
We tried to reach you at your number, however the number was not responding. We request you to contact your service provider to get the details regarding number portability.
Thanks and Regards,
Customer Care
Tata DOCOMO.

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Address: New Delhi, Delhi, 452001

Website: www.tatadocomo.com

All of a sudden I received a call around 4:30 pm from Tis Hazari, Delhi, a lady being so rude and scaring me pay the amount before 5:20 pm as Tata Docomo has filed a case against me. Also, a legal notice has been generated. Whereas, before this call I never received any information or warning. I was never informed before that I was liable to pay Rs. 348/-
Also, I asked that lady if i can get the bill details for this pending amount of Rs. 348/-, she clearly refused and said "NO, YOU CANNOT GET"
I had paid the complete pending amount when I went Tata Docomo Office to transfer my number from postpaid to prepaid. The person there informed me it will take 7 days to transfer the number and you will have to pay the bill depending on your usage of the following seven days.
Tata Docomo has really given me a great mind breakdown yesterday. I was in the office and was unable to go to the Tata Docomo office. I did not have my debit card with me, unfortunately. I want a compensation for this. Tata Docomo must know how to treat its customers. I read the same kind of issues facing many people.

Apr 15, 2017

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Mar 10, 2017

Updated by Shimpy Chhabra I want it to be resolved as soon as possible with the appropriate compensation. Also, I want to be notified at the earliest.
email- [protected]@gmail.com

Verified Support

Mar 14, 2017

Tata DoCoMo Customer Care's response "Dear Customer,
Kindly provide us your contact number, your alternate contact number and exact location so that we can get in touch with you and assist you better.
Thanks and Regards
Customer Care
Tata DOCOMO.

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V

vaneshty

from New Delhi, Delhi

Mar 13, 2017

My Tata sim (prepaid) in the name of Kavita has lost yesterday. Please block the same with immidiate effect.

Rgards
Kavita

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Address: 600006

Website: VSNL.COM

This is regarding my internet connection and tata docomo vsnl id.

I would like to bring to your notice that tata docomo and vsnl are the biggest fraud company in the world.

They are looting customers hard earned money and disconnecting the connection and suspending email id of customers who have paid their subscription.
After calling more than 100 times in one week, they say that payment due is nearing and 15 days are left hence account is suspended.

When i have 15 bloody days left, why the hell is my connection disconnected or suspended???

i am 100% sure the tata docomo employees are uneducated, useless and are fit to work for no company.

They are having pathetic customer service, mostly north indian staff who dont even know anything about tata.

Please solve my issue as this is not personal account, it is business account.

If it is not solved within another 24 hours i will file a notice in consumer court.

Apr 14, 2017

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Mar 10, 2017

Updated by sachinrobin a/c no[protected]

WHY IS MY ACCOUNT SUSPENDED ??? CHEATERS

Verified Support

Mar 14, 2017

Tata DoCoMo Customer Care's response Dear Customer,
Kindly provide us your contact number, your alternate contact number and exact location so that we can get in touch with you and assist you better.
Thanks and Regards
Customer Care
Tata DOCOMO.

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Sir,
My mobile number-[protected].
Call forwarding has activated in my sim to some unknown number without my knowledge. I tried to disable it, but it was not supported.whenver my phone is switched off or no network the call is getting diverting to a unknown number which is creating lot of trouble and misunderstandings. Kindly resolve this is issue asap.

Apr 20, 2017

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Verified Support

Mar 14, 2017

Tata DoCoMo Customer Care's response Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.

Verified Support

Mar 16, 2017

Tata DoCoMo Customer Care's response Dear Customer,
We would like to inform you that Call Forward service is a handset feature. To deactivate this service you have to follow below mentioned process: Settings > Call Divert > Cancel or Dial ##002#. For your convenience, I am attaching the link where you can check all the outlet details online. Click here - http://www.tatadocomo.com/brand-stores.aspx. You can also dial[protected] and select option 3 then 1 for getting the nearest Tata Docomo outlet details as SMS after punching the area pin code.
Thanks and Regards,
Customer Care
Tata DOCOMO.

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Address: 680307

I am using Tata docomo from kerala circle. From my mobile number Call forwarding is activated to unknown number. Whenever i'm trying to cancel from my mobile it's not getting cancelled. By default call forwarding is activated to unknown number, even i cancelled the call forwarding feature. My mobile number is [protected] from Tata Docomo sim. I want to disable Call forwading feature in that SIM. can you please help me remove call forwarding.

Tata DoCoMo customer support has been notified about the posted complaint.

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S

smartaveo

from Pune, Maharashtra

Mar 13, 2017

Tata Zest Q90, shakes at the time pickup speed of between 20-40 KMPH. Complaint was logged and TATA team looked into it . As per them this phenomenon and worked as per design and present in other Zests. Means they have designed Zest with shaking technology.

Its giving you a very uncomfortable drive.

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K

kavipushpa kavitha

from Chennai, Tamil Nadu

Mar 13, 2017

Sir,

In my handset there is a tata docomo simcard in which mchek message is coming frequently.

I want to stop this message for this.

I will be thankful to you.

My simcard is affect mchek processing.

please be cancelled.

My number is [protected]

Please

Immediate to cancel..

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R

rohithkumar pusarla

from Bengaluru, Karnataka

Mar 14, 2017

I got a new sim card of tata docomo 3 days back and its still not activated. I got It from The Mobile Store and they charged me 100 rs for it saying i will get 50 talktime when the card is activated. heres the no of the new sim card : [protected].

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D

dev Tiwari

from Mumbai, Maharashtra

Mar 15, 2017

Sir chak my tata docomo no call details 20 February to 9 March 2017 incoming and outgoing

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Address: 560068

I have TATA DOCOMO GSM prepay from Karnataka circle. I have recharged on 1st March with RS 348 plan as per which I get 3000 minutes free local and STD calls for 28 days. I have hardly made calls worth 200 minutes. But they are deducting my prepaid balance. When complained they said they have raised a complaint and I will get a call back after 3 days. For 3 days they suggested me to recharge my account to keep continuing my service.

What a solution to my problem. So my recharge of Rs 348 is useless. They could not provide any solution and I have to pay for their mistake. Useless pathetic service and more pathetic is their support division.

Tata DoCoMo customer support has been notified about the posted complaint.

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Address: Pune, Maharashtra, 411019

Website: tatadocomo.com

In feb 2017 I have received bill of amount Rs.2278 which is surprising as I never had such high bill. Hence I checked by bill and found that it shown against Data usage.
I actually had issue with data speed with Tata docomo and had hence installed Wifi at my house from other service provider in Mid Jan 2017. Since than I started using this wifi over my phone. But the usage though done on wifi (4G speed) is shown in my bill of Tata Docomo. Hence I complained about this to there customer care. But they are only arguing that bill is correct.
After couple of argument the complaint was forwarded to higher authorities for verification and after 2-3 weeks I received the mail that the bill is as per usage. They are not able to tell me how they verified it.
My repeated explanation to them have failed and I need to resolve this.
I also requested them to check my bill history over three years since I have started the usage. But they are not ready to verify.

May 12, 2017

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Verified Support

Mar 08, 2017

Tata DoCoMo Customer Care's response Dear Customer,
Kindly provide us your contact number, your alternate contact number and exact location so that we can get in touch with you and assist you better.
Thanks and Regards
Customer Care
Tata DOCOMO.

Mar 09, 2017

Updated by Girish2180 My no. is [protected], Chinchwad, Pune

Verified Support

Mar 14, 2017

Tata DoCoMo Customer Care's response Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.

Verified Support

Mar 15, 2017

Tata DoCoMo Customer Care's response Dear Customer,
We regret for the inconvenience caused to you. We would like to inform you that your issue regarding billing has been forwarded to concerned team on top most priority. Hence we request you to kindly bear with us in the interim.
Thanks and Regards
Customer Care
Tata DOCOMO.

Mar 20, 2017

Updated by Girish2180 I await the reversal of bill amount.
My outgoing is stopped since 2 days.

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M

Madhav Shelke

from Pune, Maharashtra

Mar 8, 2017

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Hi,

This is Rishi kumar. Yesterday (7th March 2017)morning I lost my bag at Gohad near Gwalior M.P. India while coming from Gwalior to Etawah. It contains the following sims I was using:
[protected] TATA Indicom UP
[protected] TATA Indicom Delhi

One mobile c 2900i
Please block all above numbers permanently ASAP.

Tata DoCoMo customer support has been notified about the posted complaint.

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Address: Nagpur, Maharashtra, 440032

Dear Sir,
This is PRASHIL LONAKAR from Nagpur. I had purchased a Tata Docomo prepaid sim with the number [protected], in 2013 or 2012. It was working absolutely fine upto 2016, untill i lost my sim for 3-5 month, after i find back my sim then which it showed 'Sim card registration failed'. Kindly look into this matter and help me reactivate my number soon. My alternate number is [protected].

Apr 9, 2017

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Verified Support

Mar 08, 2017

Tata DoCoMo Customer Care's response Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.

Verified Support

Mar 09, 2017

Tata DoCoMo Customer Care's response Dear Customer,
We regret to inform you that, upon verifying our records the number which you have mentioned is not reflecting in our data base. Hence, I request you to check with the retailer / outlet for further assistance.
Thanks and Regards,
Customer care,
Tata Docomo.

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Address: 560037

Website: recharge.tatadocomo.com/ORPortal/start

Hi,
Since 10 days i'm facing the issue, without my authorization the amount got deducted. I dont mind for number port option, worse experience ever had
Kiddie club-99inr on 26feb17
Againkiddieclub 99inr on 26feb
Minymovies-35inr on 27feb
Beautyvideos3-45inr on 28feb
Filmytales-35inr on 28feb
Topgames 45inr on 04mar
Againfilmytales 35inr on 5mar

Tata DoCoMo customer support has been notified about the posted complaint.

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Address: Shahid Bhagat Singh Nagar, Punjab, 144506

1. On Feb 3 and 4, 2017 I was at balachour(punjab) they deducted my bal on roaming basis, the mobile no. belongs to punjab, how can they apply roaming in home state.
2. On mar 6 I checked the internet bal it was 95 MB then I downloaded 6 MB file and they deducted my whole bal. they played foulplay by showing wrong internet balance.

there should be appropriate against this

Apr 14, 2017

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Mar 02, 2017

raja nr's response I will get new Tata Docomo sim in same number at office.so block my number

Verified Support

Mar 08, 2017

Tata DoCoMo Customer Care's response Dear Customer,
Kindly provide us your contact number, your alternate contact number and exact location so that we can get in touch with you and assist you better.
Thanks and Regards
Customer Care
Tata DOCOMO.

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R

raja nr

from Chennai, Tamil Nadu

Mar 7, 2017

Hai yesterday I my mobile with Tata Docomo sim card.so please block my sim card number ([protected]).Because if anybody can miss use my number in wrong way What I can do.so block my number immediately.

Thank you. By
Ponnan

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N

[email protected]

from Rajkot, Gujarat

Mar 9, 2017

I have loose my number [protected] and I was used this card last 6 years...then I have purchased new sim card on this number bt this is not activated after submitted all my documentation

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Address: 452005

Website: incoming call details

Hii, i am aniruddha rai
provide me the incoming and outgoing call details of my tata docomo prepaid sim no.[protected] from 1st february to 5 march 2017 on my email id [protected]@gmail.com
plzz.. provide me the incoming and outgoing call details as soon as possible on my mail ..its very urgent.
i humbly request u to sending the call details on my mail id

Apr 11, 2017

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Mar 06, 2017

Updated by aniruddha rai plzz do not ignore this mail.. by providing the incoming and outgoing details of this no.. u can save the life of a man

Verified Support

Mar 08, 2017

Tata DoCoMo Customer Care's response Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.

Verified Support

Mar 09, 2017

Tata DoCoMo Customer Care's response Dear Customer,
We tried to speak to you personally on your number. However, the same was not possible as the number was switched off. We would like to inform you that, your request of prepaid bill which was registered vide docket number PPB[protected] on 06-MAR-2017 at 07:55PM is in closed status and the prepaid bill was already sent to your email id [protected]@gmail.com. Kindly note, you can get all outgoing call details, data usage and recharge details for your number through the prepaid bill. Also be informed that, currently there is no facility for providing the incoming call/SMS details from our end.
Thanks and Regards,
Customer Care
Tata DOCOMO.

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G

GirishMA

from Bengaluru, Karnataka

Mar 8, 2017

Hello,

I had recharged my connection for net pack of 1.5GB/28 days plan on 28th Feb. 2017.

My mobile Â number is XXXXXX7940 against Paytm Order Id [protected]Â of Rs.175Â .

Reference number [protected] shared by the DoCoMo operator with Paytm.

Kindly repay the amount as this transaction has failed.

Thanks,
Girish Antin

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Address: Pune, Maharashtra, 411015

Dear Sir/Madam,

I am Pradip Chatterjee receiving emails from Suhas Nanawar (Suhas.[protected]@tatatel.co.in) and Advocate Deepak Choudhari([protected]@gmail.com ) regarding payment due on belown mobile number;

Account Number:[protected]
Mobile Number: [protected]

I would like to share that I have used service few days, still every one or two days I am getting emails to pay Rs 792.
I am not a expert but this could be mistake or fraud case done by some unknown person. Kindly deactivted or discontiue this service.

Please let me know what steps should I take. For more information please revert back.

Best Regards,
Pradip Chatterjee

Apr 8, 2017

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Feb 26, 2017

Rhoda's response Please sir /mam unblock my SIM my mobile number is [protected]

Verified Support

Mar 06, 2017

Tata DoCoMo Customer Care's response "Dear Customer,

Thank you for sharing your details. We have forwarded your concern and will ensure to get it resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO."

Verified Support

Mar 08, 2017

Tata DoCoMo Customer Care's response As per the telephonic conversation had with our team, we would like to inform you that upon verifying our records we found that the services of the number were temporarily suspended from 20-FEB-2017 due to Zero Bills Paid. And there was no previous cancellation request registered for your number. Hence, the same has been registered now with the Service Request number[protected] on 07-MAR-2017. We request you to make a note of this docket number for your future correspondence. Please find cancellation process for the account below: 1. Outgoing services of this number will be barred within 72 hours from the day of request registration. 2. Temporary disconnection will happen on the 7th day and billing on the above mentioned connection would stop on the 7th day from the date of cancellation request registered. 3. Your total outstanding amount till date is Rs. 792/-. 4. The number will get permanently disconnected within 16 days. 5. Your billing cycle is 22nd of every month, hence, you will receive final bill on prorate basis post disconnection which will be payable. Kindly note that, monthly rentals will be charged when the number is in Active/Outgoing Barring state. However, you will get discounts on rentals when the number is in Temporary Suspension state. Further, we request you to revert from the registered mail ID against the concerned Tata Docomo number to [protected]@tatadocomo.com for e-bills. And we request you to provide the details when and where you have given the cancellation request to proceed regarding billing.

Verified Support

Mar 08, 2017

Tata DoCoMo Customer Care's response As per the telephonic conversation had with our team, we would like to inform you that upon verifying our records we found that the services of the number were temporarily suspended from 20-FEB-2017 due to Zero Bills Paid. And there was no previous cancellation request registered for your number. Hence, the same has been registered now with the Service Request number[protected] on 07-MAR-2017. We request you to make a note of this docket number for your future correspondence. Please find cancellation process for the account below: 1. Outgoing services of this number will be barred within 72 hours from the day of request registration. 2. Temporary disconnection will happen on the 7th day and billing on the above mentioned connection would stop on the 7th day from the date of cancellation request registered. 3. Your total outstanding amount till date is Rs. 792/-. 4. The number will get permanently disconnected within 16 days. 5. Your billing cycle is 22nd of every month, hence, you will receive final bill on prorate basis post disconnection which will be payable. Kindly note that, monthly rentals will be charged when the number is in Active/Outgoing Barring state. However, you will get discounts on rentals when the number is in Temporary Suspension state. Further, we request you to revert from the registered mail ID against the concerned Tata Docomo number to [protected]@tatadocomo.com for e-bills. And we request you to provide the details when and where you have given the cancellation request to proceed regarding billing.

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M

mohamed ibrahim

Mar 6, 2017

Dear sir/mom my number is not working please in active the my number mobile number : [protected]

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V

Virenhp

from Gagret, Himachal Pradesh

Mar 6, 2017

Hi, I am getting these same pop up messages.There is no setting in my phone to stop these flash messages.It is very irritating.

Please provide urgent support.

Virender Kumar
Tata Docomo no. [protected]
Email [protected]@gmail.com
Alternate no.-[protected]

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R

Rhoda

from Vellore, Tamil Nadu

Mar 6, 2017

Please sir, by mistake I blocked my SIM at the time of search security settings please release my block my number is [protected] thank you.

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Address: 380051

Website: TATADOCOMO.COM

Sir
My self chetan vyas, I have phone connection of TATA DOCOMO Walky, last month bill of Jan 2017, I paid bill by cheque of Dena bank vejalpur branch Ahmedabad & Bank said cheque has been cleared[protected]. & TaTa DOCOMO is telling that we haven't received yet any cheque, they cut my outgoing call service without even informing me . My cheque no is. 23470 & worth Rs of 236/-, this problem focused third time with me, MY connection is 10 years old.

Please take some serious action against this TATA DOCOMO Tele service.
CHETAN VYAS

THANK YOU.

Apr 7, 2017

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2017

Tata DoCoMo Customer Care's response "Dear Customer,
Kindly provide us your Tata Walky number, your alternate contact number and exact location so that we can get in touch with you and assist you better.
Thanks and Regards
Customer Care
Tata DOCOMO."

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