Tikona Digital Networks Complaints & Reviews

I had told them that i want disconnection because at my place there is problem for net it cant work properly i have call many times to customer care and told i want disconnection but they are not taking any action on it there had told with in 7 days you will get disconnection by know 10 days had happen they had not done any thing on that there eng had come many time to cheak the connection but they cant do any thing what would i do of that...

Hi There,

I have been facing continuous outage since so many days and I have been complaining but nothing has been fixed.

Everytime the engineering comes, it works for a day and then it's gone again.

This is the third time in two weeks I have been complaining.

Thanks,
Mithun S...

I am Chitra K a former customer for tikona internet connection. despite cancellation of my connection with a confirmation of email recieved from tikona dated april 28 2016, Now that i recieve billing saying that the connection was re activated. I strongly disagree about the re activation from my side. there is no evidence of proof in this regard. Please take actions in this regard....

Hello my complaint is that i am not able to acces my network from three day i have many times dial your toll free number but no one atended the phone i am fed up with your service it the worst servicing network .please its my humble request to fix the promble, otherwise if this will be the secen of the network i will quit this network their are many other networks also.THESE ARE MY DETAILS. NAME-ARUN SINGH. ID [protected] PLEASE FIX IT...

Dear Sir,

I called several times & folloups but still my money not refunded in my account.

actual matter is, your net service not in my area but you had given connection and deducted for yearly plan 2108/- dt. 08.07.2016.

After my several complaints finally engineer told that tikona service in not here so i told to disconnet yout service within 15 days but passed one year but they are not refunded...

I have called on toll free no of tikona digital networks fo complaining as i was not getting the speed i paid, i paid for 4 mbps speed though i got onli 512kbps from last two months and during this time it only connected as 4mbps 2 to 4 times and i didnt get any valid response from them they just keep on telling me its secondary policy going on again and again thoug i know that then keeps on hold many times and when i cut down the phone i...

So I got my internet connection 15 days back. I had to get it from this company cause my society allows me to take it from them only. After they set it up my connection has never worked. I've been dialling their customer care no everyday but nobody responds and I keep getting a sms saying my problem has been solved. The person who put the cone croon has stopped taking my calls and nobody ever responds. today I finally got through to somebody...

They are not disconnecting the service irrespective we have asked them many times. Also they need to refund an additional payment of 800Rs, that we did as they said that we will get service at new location, which did not happened.
I have emails and call recordings of everything if required.

Lot of time wastage to follow up with a new customer executive every time Lot of time to send out emails
Loss of 800 Rs...

I am calling to customer care no response, their all call are highly chargeable,
No response to email.

Issue is network not connecting
No speed
No support from Tikona
After paying premium cost to this type of service which I'm not going to accept...

I have requested to close my tikona services as they have very worst service and when my complaint is in process i called customer care and told him to give my final amount he told me the final amount said after that i dont have to pay any penny he also said that after few days your service will be automatically closed and so i started using it till i don't get new airtel connection after getting i stoped it totally after we days i received...

First of all the connectivity is poor and frequent disconnection is there... And further the service people are worst... I am using tikona from last one months july 2016 and that time is worst time in my life. I have big problem of connectivity. It work for 15 to 20 min in a day and then connection was disconnected. I do lots of complain in customer care but they are always promise you problem will resolve in 24 hours.

And...

I got tikona connection 3 months back. Since the day of installation i'm facing continuous issues.Internet works only 2-3 hours a day. I've called customer care more than 100 times, every time i was told this is last chance problem won't occur again and right after 1-2 hours my internet is gone again. I asked them for refund to which they denied and said you won't face any issue now. I'm still facing the same issue.Internet disconnects every...

I have been facing issue with tikona broadband service, in my area there is less/none competition in broadband service due this tikona is playing with customers here.

I am an it professional, wanted to do work from home due to bad health, but relying on tikona broadband hampered my work as well as the discomfort due to the financial loss and feeling sick by this worst service.
I am facing the frequent disconnect issue...

I am using tikona brodband service & from last 10 days i am not able to use the service.
I have logged a service request as mentioned in subject & it has been told to me that there is problem with the building on which tikona's router is installed to cover the connections in thermax chowk, chnichwad, pune-411019 area.
But after that i am calling to get status of my complaint & it goes to auto answering machine.
I am really...

Hello sir,

My name is aadarsh kumar. I used tikona internet last 8 months. But now before 15 days i faced problems.Internet connectivity problem or internet agar connect ho gya to speed problem.
Meri user id hai [protected]. Or mera mobile no hai [protected]. Sir customer care pe fon karta hu to problem solve kiye bina disconnect kar dete hai call. Compliant submit karta hu to bina resolve kiye close kar dete hai.br...

Myself akshay mishra,
My tikona id is [protected]. I have registered my request to stop my broadband service in feb 2016. I have shifted my room from that address hence stopped using their service from feb 2016. But after one month i received mail to pay bill of amount 1800. Now few days back i got a call from court that you have to pay rs 3028 to tikona for using their service. As informed by court that as per tikona service cannot...

You Internet doesn't connect. Shut it down and stop fooling people.
It drops every hour....

I have been receiving calls on my number for some bill payment issues.

User name: keshav aggarwal

User id:[protected]

Billing a/c no.:[protected]

Please send me the bill details?
(please send a formal bill to my given residence where i have the connection)

Tried calling customer care no response

Some background: i have not used tikona from february...

Customer ID :[protected]
Location : Velachery, Chennai
Name : Shaikh H N

I had taken Tikona connection in month of Jan'2014 and was using it till Nov'2015, despite regular connectivity issues / poor quality of connection.

During chennai floods of Nov'2015, my house was completely submerged in water, leading to huge losses, including those of all electronic items.

My personal laptop...

Dear Sir/Madam,

I had subscribed to Tikona's service in nov/2015. The service was poor so I had told them to disconnect it in jan/2016. They still sent someone to collect payment for feb/mar in feb/2016. My father paid the amount - which we should not even have received in the first place - but he was not aware and paid it. I told them again to disconnect the service. They still continue to send us bills even though we are...