Tikona Digital Networks Complaints & Reviews

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My humble request to the persons who are having a thought to avail the service of tikona.

Please don’t ever think about “tikona” network. They are the biggest fraudsters in india. Once you availed their services, you wont get the proper network. We need to phone them often and complain it. Every hour your you face the technical issue. It will disturb you mentally and affects your job. If you decide to disconnect the service, they will bully you to pay a fine of 3000rs or more by saying petty reasons.

Ways and means through which they will bully and extract money from you:

1) as per the companies terms and conditions: after your disconnection request, you will get the “full and final settlement” mail from tikona. You need to return the device within 7days by calling the person said in the mail id. If you failed to return the device on time, you need to pay whatever the amount(fine) they are going to charge you and if refused, you can be tried in the court of law under both civil and criminal cases. Why criminal case—- because that device can be used for terrorist operations too. This is where the tikona will legally trap you.
The device collection team will not collect the device and you have to phone them daily. But they will respond you properly only after a month. So now you are legally bound to pay the fine or penalty or you will be charged under the court of law.

2) first the local tikona person will call you to negotiate the penalty amount and to avoid a court case against you. We will be in a situation to accept the offer. They will charge you atleast 1000rs. When we accept to pay, within 2 hours the team will be there to collect the device and the amount in person.

The most important thing is they will not give you the receipt. They compromise you by telling that “ your actual penalty is 3000rs and you are paying only 1000rs. We will finish the problem in our own illegal way, don’t worry, your problem is over”. So here after they will stop bullying you.

3) even after paying the penalty, we keep on receiving the mails from tikona asking us to pay them the penalty amount of around 3000rs. When we inquire about it from the customer care, they will say “you no need to pay any penalty amount and don’t bother about the mail, the fault is on our side, we did not collect the device on time. Also don’t give the money when you return the device and no problem will arise against you”. We will be shocked on hearing that and nothing can be done thereafter because we don’t have any receipt for the money paid. Then we will console ourselves.

4) but the problem doesn’t ends here. After 1 year from the date of returning the device, a man or woman from tikona will call you and introduce him/herself as “tikona lawyer” from mumbai or delhi highcourt and ask you to pay the amount of 3000rs or more as penalty for not returning the device on time (within 7days). He/she will shout at you and threatens you to pay the money immediately by saying “civil and criminal cases will be filed against you and you need to arrive at the mumbai or delhi highcourt with your lawyer to defend yourself within a week”. We will be mentally tortured by him/her. He/she wont give us a minute to explain our pathetic situation and all he/she need is “money” from us. He/she will hardly give us 1 hour to decide to pay the amount. If you are a weak hearted person, you will be definitely collapsed by his/her rude behavior and accept to his/her offer to pay the money to avoid legal charges. Then under their advisory, we will pay the money through “tikona online bill payment” and finally we will get the receipt of paying the penalty. If you are a strong hearted person and deny them, he/she will keep on bullying you from time to time and give you mental torture.

Even if you pay the penalty amount, your “name” attached to your “tikona id” will not be erased. Even after 1 year from the date of payment of “new penalty” if you enter the tikona id in tikona online bill payment option, it will show your name and welcomes you to pay the payment. Again we will be shocked. Still we will not have a clarity that whether our account has been permanently closed or not. Anytime the so called “tikona lawyer” may resurrect.

5) the funniest part is, that so called “tikona lawyer” will be a “tikona fraudster” disguised as lawyer and gives us merely a life threat by torturing us in many illegal ways.
Conclusion: availing “tikona service” is equal to availing the “room service at hell”. You will have many network issues, mentally tortured, depressed and even try to attack others to quench your angry on tikona.

No coordination between the customer care, technical team, device collection team. Everyone idiotically blames one another and says we function as separate units. Whenever you phone them, we need to explain our problem from the root to every team and it will be taken as a fresh issue.

Normally customers believe tikona. But tikona believes money and they will go to any extent they want to extract money from the customers forcefully and illegally.

Important thing: tikona has two(2) face.

1st face will be good to the customers who live in the it hub areas. They don’t want to loose that huge market by using the illegal ways. Also they will provide good network and customer care to them.

2nd face will be rude to the customers who live in the non it areas. They will do many illegal things to extract money from them. They provide bad network and customer care to them.

So don’t ever believe the positive reviews of tikona. Because they are mostly wrote by the it people. Actually don’t even believe the name””tikona””

The customers are for granted for them, never picks up the call but always messaging regarding the money things or the billings, m unhappy with the speed and the service .paying the whole amount but not getting the correct speed

today is 13/11/2016 till date no call no any feedback is given by tikona team they are not refunding my money back whenever i call them they tell will give after 30 days i thing they dont know 30 days means what i want my money while doing connection payment take 1st and while giving 30 days and wait its very very 3rd class company of tikona

It almost 4 days...There is no connectivity..try to fix my issue.