Tikona Digital Networks Complaints & Reviews

My user ID was [protected]. Since the service was very worst I planned to surrender the connection. I enquired about connection surrender procedure with customer care and they said I need to call them on the bill end date and raise request for the same. I Follow the Procedure then, I Contact executive will come and remove the connection Tikona giving me a number of Shonak Sonavane but he says to me "this is not my area." Call to Customer...

Account No.[protected] having User ID [protected] Once you get a TIKONA connection these people refuse to disconnect it. I must have called them more than 50 times to disconnect my connection but to no avail. They keep sending mails even though I have stopped using it. What is it that you can do as a customer? On the top of that when you talk to the customer care executive they are so rude and stubborn as if they are just not ready to...

I want to disconnect the connection by tikona in pune can you please tell me a proper method to do so as according to the complaints if i will disconnect it they will ask for extra charges (will send bills even after disconnection) and if i dont pay it they will threaten me by filing a case against me in the court . So can you please tell me the method to disconnect the connection without being harassed. I am still using the connection i...

Our user id is [protected] and complaint id is 1-[protected]. We have not received the confirmation of disconnection. I have already requested to send them 15 days back. I have not received any response. I need that immediately to avoid any more confusion. We will not be responsible for any further invoice that is raised against us/this user id. We wanted to disconnect as the service was very poor...

I was using a tikona broadband connection and the customer ID was [protected] . Due to the bad services of tikona I decided to discontinue the connection. So i called in customer care on 14th feb 2014 and told them to discontinue the connection as i was not happy with their services. I also told them to pick up there modem and other devices. But they did not disconnected the connection and they charged me for the full month of Feb...

I took a plan of Tikona for the amount of Rs.700, However, I received a bill for the amount of Rs.1900, when I tried making payment of my plan amount on Tikona bill payment portal they automatically deducted Rs.2833.33. When I called the customer care they refused to refund or reverse the amount. Tikona User Id: [protected] Phone Number: [protected]...

I have lodged a complaint o[censored]nsatisfactory speed (Complaint no. 1-[protected]). As against my entitled speed of 4 MBPS, I get speed varying from ) 400 KBPS to 2 MBPS. Mostly below 1mbps MY complaint is not getting resolved. I have been facing some or other problem, either of poor speed, daily breakage of connection. If you cannot resolve my problem, please arrange to terminate my connection....

User id. [protected]. We have been trying to use Internet connectivity for nearly 10 days now but cannot use as there is technical issue at tikona. We have been complaining on days now but no one has bothered to resolve our problem. The internet is not working. The ccustomer care people receiving the calls do not care and only delay by saying it will be done. They do not even provide docket numbers. This is a corporate connection and...

i took a connection of tikona broadband service on 22/04/2015..at the time of connection they promised for a seamless speed of 4mbps..but after the connection was installed i found all their promises are totally baseless and also i complained more than 10 times regarding the difficuties which i have been facing. but till today they are not resolving my issue and each time they ask me to wait for 24 hours and after that only option i can use...

Dear Tikona Care, I have lounged multiple complains against the services that you have provided and non of you customer care member have at-least bothered to address my issue. Now you nicely come up with this opportunity of asking me to pay the bill for period that I have not used. Now please go and say the above statement in your email "We ensure that we remain committed to providing you and all our customers with the best of service"...

Hello, I am writing this with so much of frustration after an very unpleasant experience with Tikona connection. Right from the first day I found it very hard to use it for more than 10 minutes continuously. After repeated calls and emails to Tikona customer service a service engineer attended so many days later and tried all possible ways to make it work. It paid off and the connection was live for few hours. Finally I gave up all hopes...

Hi Customer ID - [protected] Email ID [protected]@yahoo.com Phone # [protected] / [protected] I have cancelled my account in Jan 2015 by calling was informed will get a call in 24 hrs to cancell recieved a call was provided with options however refused was informed the ac would be closed.when checked for the outstanding amount was informed an amount more than Rs 2000 when disputed was provided a revert stating have to pay...

Hello, itz not only even one week completed that I have took a new connection. .. my login page is not available I.e there is no connection 15 to 17 hrs a day ... I cannot do my work... I have called to customer care atleast 3 -4 days continously. .. they assured me that technical man wll come to fix this issue ... but nobody came till today to fix this Issue...hope now the problem will fixed. User id ... [protected]...

I have cancelled [protected] on March 7th and received the confirmation mail also from Tikona "Termination of Services for Tikona Wi-Bro Account[protected] – Confirmation Mail- [protected]" On March 20th received the below mail for "0" Amount. ======================= Dear Mr. HARISHCHANDRA PENDYALA, As per your request for termination of Tikona broadband [protected], registered against your name, your service has already been terminated. Mentioned...

Its been nearly a week and Tikona care has not sent an engineer to my new premises to set up the router. This has caused me not to have internet connection for nearly a week. This is really bad from Tikona as I believed it was providing very good service. My email ID: [protected]@gmail.com Tikona User id [protected]...

HI, I have asked to disconnect the connection dating on Feb as i was moving out of the town, i had sent an email and told my change of number, and with the change of the number called multiple times, nobody bothered to reply or do any thing at least. Now they threaten to take action legally - even though i have paid my bills properly on time, my only mistake is that i have asked the final bill with details, and customer care team...

i started taking tikona wifi services 1 year back and asked to stop my service few months back to the customer service. even after repeated complaints iam recieving bills wen iam not even using the service.. and i have also paid a bill on 18 march 2015 for 2894 since they were threatining me to file a case in court in mumbai.....

Hi Team, This is Rav kumar from NEW DELHI. I'm customer of TICKONA DIGITAL NETWORKS PVD. Some one daily hacking my system from mumbai. They are hacked my FB account as well and sending sex videos all my FB account friends. My Customer id is [protected]. My email id is pallapolu.[protected]@gmail, com and phone number is [protected]...

No response or action taken to the below email i sent to the company - Hello Mr. Nair, I would like to bring it to your attention that your Technical Resolution / Customer Service team is highly incapable of handling customer complaints & issues. I have a Static IP connection as i deal with US clients and my business is shut for last 3 days as i have not been able to access the Internet. I have been calling since Monday,...

Hello, My name Chandra Bhushan Pandey and I took the connection of Tikona Broadband connection on 8 Dec. I am sorry to say that unfortunately after installation of this connection I rarely got good signal in beginning of connection but just after 20 days a was unable to get even single signal, As I have talked customer care executive many time but even though I could not get resolution, I am very disappointed of this connection,...