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Airtel Complaints & Reviews

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Updated: Feb 27, 2026
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Airtel reviews & complaints page 157

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M
M. Jagadeesh Kumar
from Hyderabad, Telangana
Nov 16, 2021
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Address: Hyderabad , A.S RAO NAGAR ,Near Sharadha theatre, Rukminipuri colony Sita Rama residencyi

Hai this is Jagadeesh. The problem is the wire is damaged and due to that the link to the modem drops frequently. so please send a technician to fix the problem as soon as possible
Airtel customer support has been notified about the posted complaint.
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    1
    1234@Batman
    Nov 16, 2021
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    Airtel network is very weak and internet speed is very low(below 1 mbps).voice call clarity is also not good.I am postpaid user of airtel.Internet speed is very very low and just frustrating
    Airtel customer support has been notified about the posted complaint.
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      S
      Shubham496
      Nov 16, 2021
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      Airtel has incorrectly charged Rs 2180.28 on my postpaid international roaming bill. I have raised the issue to Airtel Nodal and Appellate office too however they dint bother to look into my case.

      After repeated chasing they made false claim that i called countries outside roaming package. When i charged each number specific country details they stopped responding and are threatening to block my SIM.

      I am requesting you to please look into my case in priority as Airtel is trying to arm twist customer in absence of any forum to raise customer grievance
      Airtel customer support has been notified about the posted complaint.
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        R
        R.Ramachandran@35
        from Thiruvaiyaru, Tamil Nadu
        Nov 16, 2021
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        I raise a shifting request in 28 Oct 2021.They said it will be shifted in New address with in Two days. Current date is Nov 16 2021 almost 19 days till they won't give a connection on my new address. Today they will tell me to much distance to give connections. I have a plan validity till Dec 4.What should I have to do Now.
        Airtel customer support has been notified about the posted complaint.
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          P
          Poornima Rachala
          Nov 16, 2021
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          I want to reverse the recharge. On November 16, 2020.
          I accidentally recharged a no. Instead of another no. payment was done using debit card, they suggested to contact operator. I have written an email as well. The text services says that
          “you are not authorized to use lapu reversal service. Please contact to circle coordinator.”
          The no. I recharged was (client number): [protected]
          Right no: [protected]
          Transaction id:[protected]
          Amount: ₹149
          Date: 16.11.2021
          Airtel customer support has been notified about the posted complaint.
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            A
            amitptn
            from Patna, Bihar
            Nov 16, 2021
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            Airtel has charged me 3 months advance rental and has collected my confidential documents on 9 Nov 2021 and promised to install connection on 10 Nov 2021 .

            But till November 16, 2021, neither the connection has been installed nor any update has been given regarding the installation.

            The sales person is not taking my call, Airtel is not responding to mail. Clear case of mental harassment by Airtel and their representative.

            Do something before I do something.

            Customer Name : Amit Ranjan
            Application number: [protected]
            Mobile Number: [protected]
            Airtel customer support has been notified about the posted complaint.
            Nov 18, 2021
            Updated by amitptn
            no installation yet.
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              P
              pisaejayaprakash
              from Chennai, Tamil Nadu
              Nov 15, 2021
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              Address: 101 santhome high road Chennai 600 028

              We have a smart phone with prepaid connection No [protected] for the last several years with Airtel in my name p.sathyanaraysna rao s/o late Mr. Vittal Rao.
              The sim card of the phone got corrupted when we downloaded soft ware update from samsung phone itself
              We approached the airtel shop next to soorya hospital on arcot road Chennai and and got a fresh sim card. We were told to insert the sim after 4 hrs.
              We loaded the sim after 24 hrs and found that the connection was not activated even after 24 hrs.

              We approached the airtel shop again to enquire about activation and they told us they cannot do this because of name change.

              The sim card name on their system had been erroneously input as vittal rao my father instead of my name which is Sathyanarayana rao. My father is no more.
              We told them about the input error on their system and submitted adhar card for second time to prove my name and my dad name.
              They refused to accept the details on original adhar card and said they cannot activate the phone on the basis of a govt. Document.
              Why should the phone holder should be victimised on the input errors committed by the company
              Then they told me to carry my brother who is the owner of the phone. He is almost paralysed, cannot walk still I told them that we will bring him in auto.
              Again they refused and told us it will take weeks to set the mistakes corrected.
              There is an urgent need for my brother to talk to his doctor at valasaravakkam and consult about his medication on regular basis. In the absence of the phone he is unable to do this

              Under the circumstances we need your help and intervention and resolve the issue with Airtel in activating the smart phone
              Airtel customer support has been notified about the posted complaint.
              Nov 22, 2021
              Updated by pisaejayaprakash
              No response on the complaint from airtel even after nearly one week.
              We cannot be held responsible for the incorrect data entry by airtel on their system at the time of obtaining a sim card.
              If they don't want to make changes for the mistakes in data entry on their side they can record their reply so that we can follow the recourse left to us as considered appropriate.
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                Y
                Yaghi01
                Nov 15, 2021
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                My airtel sim is saying access error
                Kindly help me resolve it
                Airtel customer support has been notified about the posted complaint.
                [protected]
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                  S
                  Suman Rana
                  from Contai, West Bengal
                  Nov 15, 2021
                  Resolved
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                  Resolved

                  Address: Harranamaldiha deshopran
                  Website: Consumer complaint.in

                  Harranamaldiha deshopran West Bengal Airtel network indoor outdoor Both still facing network issues in your area 721427 airtel internet connection speed up down slow indoor outdoor Both Still facing network issues in your area 721427 calling coverage indoor outdoor Both Still facing network issues in your area 721427 calling voice sound not clear creaking sound indoor outdoor Both Still facing network issues in your area 721427 video call indoor outdoor Both Still facing network issues in your area 721427 Biswajit Rana [protected] my area 721427
                  Nov 15, 2021
                  Complaint marked as Resolved 
                  Harranamaldiha deshopran West Bengal Airtel network indoor outdoor Both still facing network issues in your area 721427 airtel internet connection speed up down slow indoor outdoor Both Still facing network issues in your area 721427 calling coverage indoor outdoor Both Still facing network issues in your area 721427 calling voice sound not clear creaking sound indoor outdoor Both Still facing network issues in your area 721427 video call indoor outdoor Both Still facing network issues in your area 721427 Biswajit Rana 7602837756 my area 721427
                  Airtel customer support has been notified about the posted complaint.
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                    H
                    harbinder saini
                    Nov 15, 2021
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                    Address: House no 3385, sector 46c chd 160047 m 8558834542

                    The last recharge done last month, but i cannot send sms. On checking the pop up it was conveyed that i need to recharge with any unlimited pack to activate sms. I added 19 unlimited pack. But even that is not working. I dont want to use the airyel connection and want to immediately port it to another service provider but code cannot be generated.
                    I desire an immediate generation of code so that I can switch over to another service provider.
                    Harbinder saini
                    [protected]
                    Airtel customer support has been notified about the posted complaint.
                    Still no response from airtel. They are making fraud in the name of restructuring of packages and trai is a mute spectator
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                      A
                      Anudeep28
                      from Pune, Maharashtra
                      Nov 15, 2021
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                      From 4th October till now there is no update on the installation of broadband . Paid the installation fees as well
                      Airtel customer support has been notified about the posted complaint.
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                        R
                        Rajani Kankan
                        Nov 15, 2021
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                        Change of Prepaid Sim Ownership

                        Address: Phone Number: 8143501837

                        I want to change the ownership of Airtel Prepaid connection on my Sons Name. Airtel office is forcing to change the Prepaid connection to Postpaid connection and they say the ownership change is possible only if it is Postpaid.

                        Apart from that the Postpaid connection has to be maintained for at least 4 months then the change of Ownership is possible.

                        Airtel is forcing to go for Postpaid just to change the ownership...
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                        S
                        Shraddha98
                        from Pune, Maharashtra
                        Nov 14, 2021
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                        Address: Aundh

                        I ported from VI to Airtel a few months back. Ever since I inserted the new Airtel sim in my iPhone SE (2nd Generation), I haven't been able to activate my iMessage and Facetime. It is currently working on my Apple ID.
                        Every time I try to activate it with my number, it shows me the message "An error occurred during activation. Try again." I have tried literally every possible solution there is stated on the internet. Nothing has worked. I even tried inserting it in my older iPhone to check whether its my phone's fault, but it didn't activate there as well.
                        I contacted Apple 2-3 months back, but everything seemed fine from their end as well. They advised me to contact my service provider. I visited my local Airtel store and they asked me to contact Apple because this isn't their "forte". This is definitely Airtel's issue because I tried activating it with my alternate Jio sim and it works just fine. PLEASE resolve this issue ASAP. This is VERY frustrating.
                        Airtel customer support has been notified about the posted complaint.
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                          iSquared
                          Nov 14, 2021
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                          I’m having basic plan of 79rs and sufficient balance in account to send a sms, but couldn’t. I need to take UPC code to port out. Please help me out, thanks.
                          Airtel customer support has been notified about the posted complaint.
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                            M
                            Mounika Nallaballe
                            Nov 14, 2021
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                            Airtel network issue in my village

                            I am writing this complaint to Airtel company to mention about network issue I have been facing in my village from years. If I sit inside my house and try to use my phone there will be not even a 1 point signal which is very dissatisfying because as a airtel user I except my network is up anywhere and that too when I’m not in any hills or something. I need to walk here and there to check where the signal is coming and even if it is at some...
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                            Bhanu57
                            from Zirakpur, Punjab
                            Nov 14, 2021
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                            Address: Zirakpur

                            It’s been 15 days they had charges Rs 600 extra in my bill and every time I call them executive at call centre say that the charges will get removed and you will get a call back but neither charges are getting removed and not I had received any call back, and now they blocked my dth connection services,

                            I am a Airtel black customer where I am not supposed to pay for any service on dth as per the plan initial commitment then how this rs 600 charges in my account also if they are charging any thing to me they must take my concern which they don’t have

                            How can any company charge anything on my account without my consent ?? And then ask me to pay that also,

                            Above that I was surprised to see that after complaining for around 15 days I have to contact them again and all my previous complaints are closed on their own wish without contacting me or giving resolution to me

                            What a shameful act by Airtel need to raise this case now in consumer forum if I didn’t get any resolution
                            Airtel customer support has been notified about the posted complaint.
                            Nov 17, 2021
                            Updated by Bhanu57
                            No action till date and they disconnected my connection also such a pathetic service
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                              R
                              Ram V019
                              Nov 14, 2021
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                              Address: Airtel

                              I'm having prepaid number with airtel [protected], yesterday I did PORT, but unfortunately i got call from your customer care They give offer as 199 rs recharge will come with validity of 35 days & per day 1.5 GB data, i agreed that offer and recharged but it was not credited to my account.
                              later I'm realised that is fake promise from Airtel.
                              Issue 2 - for this same number I have 199 rs 1.5GB with 28 days validity both are not applied, completely cheating. Poor support
                              I'm called 198 no use and I write mail to [protected]@in.airtel.com no response
                              Airtel customer support has been notified about the posted complaint.
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                                tojrajan
                                Nov 13, 2021
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                                Hi, MNP to Airtel is done and RFC done for 250. SIM activated 2 days back. But, still the RFC recharge balance is not updated. Let me know how to fix this?
                                Airtel customer support has been notified about the posted complaint.
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                                  Sree98
                                  Nov 13, 2021
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                                  Wifi not working showing as connected but no internet
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                                    Sree98
                                    Nov 13, 2021
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                                    Wifi not working showing as connected but no internet. Please check with priority
                                    Airtel customer support has been notified about the posted complaint.
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