Dear Sir,
Prior to the previous complaint the following are the mails those are forwarded to bharti airtel limted, Both of the following mails are about my new outlet at vanastalipuram, for which they force me intentionally to put a mail of resignation as a channel partner after 15days of the inauguration of the ARC, for which i have invested lacks of rupees on arc named Surya Mahi Communications. It also clearly shows and given the information that i have invested on both showrooms at habsiguda and vanastalipuram.
The mails are as follows:
THE FOLLOWING IS THE FIRST MAIL TO THEM, FOR WHICH THEY HAVEN'T GIVEN THE PROPER REPLY AND FORCED ME TO PUT THE SECOND WHICH STATES THE RESIGNATION
Dear Sir,
I would like to bring to your notice that the kind of investment happened at suryamahi from January 2007 to till March 2008. I have attached an excel sheet which has got all the information of the investment done by me in one year to create and maintain the presence of ARC at vanastalipuram with nil ROI, I even regret myself about this I never discussed with you. I also mentioned the details of the investment in new ARC.
The total cost incurred by me is Rs: 26, 84, 030.00 in the span of one year for the ARC. I hereby making a humble request to support me to get the refunds, which I supposed to get and also please extend your co-operation to get breakup on my investment. Kindly look into the attachment with clear comments.
Apart of this I have invested Rs: 9, 00, 000.00 on air conditioners at Capricorn, which supposed to be Rs: 5, 00, 000.00 (when you said Capricorn has to be finished in one month). As I didn’t get the permission to install outdoor units of ac’s from my landlord, I had to go with vrv module of ac, which really hiked the investment to 9lakhs. My rent was Rs: 6, 500/- before the renovation, you know very much sir for the purpose of renovation we have taken neighbor space 5months back and I started paying rent of Rs: 30, 000/- from the past 5 months, ARC not yet finished because of new problem which is road widening. I can say the total 2 arc’s investment put together is approximately gone to Rs: 37, 35, 000.00. Kindly understand my situation and extend your co-operation to prove myself as a healthy channel partner.
Awaiting for your positive reply
Thanking you sir,
With Regards,
Srikanth Shalivahana.
CHANNEL PARTNER- CAPRICORN & SURYAMAHI.
THE FOLLOWING IS THE SECOND MAIL TO THEM WITH THE INFORMATION OF RESIGNATION (THEY FORCED ME TO MENTION THAT) FOR WHICH ALSO THERE IS NO PROPER REPLY AND EXACTLY FEW MONTHS FROM THE DATE OF THIS MAIL THEY INTENTIONALLY FORCED ME TO RESIGN FROM HABSIGUDA LOCATION, THE REASON THEY IS FOR THE RESIGNATION OF HABSIGUDA OUT LET IS"IT IS BECAUSE OF THESE TWO MAILS WHICH I SENT TO THEM, FOR WHICH THEY TAKEN SERIOUSLY AND DECIDED TO SACK ME OUT AS A CHANNEL PARTNER"
BECAUSE OF THIS MAIL, THEY HAVE TAKEN ME VERY SERIOUSLY AND FORCED ME TO RESIGN AS CHANNEL PARTNER AFTER INVESTING HUGE AMOUNTS.
Dear Sir or Madam:
As per the previous mail sent, the kind of investment done at suryamahi communications from the past one year without ROI is really affecting our financial status of both ARCs o[censored]s. We haven’t received any kind of feedback and support from the company on this. So, we hereby decided to resign as a channel partner of suryamahi communications. We are really glad and thankful to you, if you could refund us the deposits and the other kind of total expenditure incurred at suryamahi. We are sorry to say that we literally lost 26 lakhs in the process of maintaining suryamahi at vanastalipuram, which is really affecting our 7years old ARC at habsiguda, which we never expected.
The funds we have invested on suryamahi are those that we kept aside to support Capricorn that is why there were hardly cheque returns for one year till we have taken second ARC. Again the same is repeating recently from the past 3 months because we have poured the funds worth 13 lakhs with out getting single rupee to create the presence of ARC at vanastalipuram till December 2007, we lost our valuable money that would support to run two ARCs in a healthy way. If the same kind of money had been invested on Capricorn to support the financial discipline, Capricorn (even suryamahi) would be in best place by this time in all parameters.
So, at least in the process of supporting and avoid the financial imbalance of Capricorn, we hereby requesting you to cancel suryamahi agreement between us. If you look at the previous months commissions of suryamahi, it is highly impossible to pay 7 floor executives salaries (40, 000 approx), to pay the FOS salaries (75, 000 approx), rent 43, 460, power bill 20, 000, and csrb salaries 10, 000, security salary 13, 000, which we have been maintaining from the past one year.
We would like to get rid of cheque bounces happening because of the so many unexpected situations happened to Capricorn in the previous years, We even have reports which led us to financial imbalance for eg: 1. icici charged denomination charges for two and half years average 12, 000per month to the customer’s money which is deposited on behalf of Bharthi. 2. Amex credit card payments where we got the cheques on the name of Bharti instead of Capricorn that are given in finance dept. 3. The mistake of the Bharti assigned interior, which led us to invest 6 laks again on Capricorn because of the electrical disturbances. 4. Because of these all the penalties that we have paid so far etc. All these incidents brought to your notice long back but no one is helpful.
When situations like above-mentioned are simply bothering me and sometimes led to cheque bounces where I have been paying penalties for the same. As of today no one looked into it and understands my struggle being a channel partner. All these days whatever the penalties I have paid may not be because of my mistakes, it may be because of the incidents like shock circuits, denomination charges and Amex credit card cheques on the name of Bharti. Finally we have to sell some of our fixed assets, taken bank loans to clear all the dues. When cheque returns we can hear so many voices in different ways, but no one talked about my actual problem sir.
We never failure to give the best sales and service to our customers, for that matter we have consistent successful records and awards in this regard and it would be for ever. When we are proving our self as a best channel partner in sales, service and team building, why can’t we be the same in financial discipline, we are going to prove our self in all the ways.
Finally we request you once again to cancel the agreement of suryamahi and refund the backup funds of Capricorn, which we have invested on suryamahi. Now no one speaks about why you have given a second ARC to me. Please clear all my issues and please please refund my money where I can run Capricorn in a good phase. Please understand if we get that amount, why we would face the financial problems. Let us give a chak to cheque returns. Kindly do the needful.
Thanks and Regards,
Srikanth Shalivahana.
Aug 14, 2020
Complaint marked as Resolved 
