Airtel Complaints & Reviews

I have logged a complaint regarding network issue in my area of residence on december 18, 2017 for my connection [protected]. It has not been resolved till now.
Every time i make a follow up call i have received the feedback that it is on hold.
I have raised a request of port even then where is no action take.

And when i called the costumer care executive, he said it will take 3 more months to resolve the issue.

3rd january 2018 i have done porting of my mobile number from post paid vodaphone to airtel pre paid. I have taken a plan of rs. 449/- for 84 days. I have been paid my vodaphone bill of that month and paid rs. 449/- for the new airtel plan. As per this i was not supposed to get any bill as my number is pre-paid. Also my plan is for 84 days and as per my understanding after 84 days usage only i need to recharge my mobile.

Now i have received a bill for an amount of rs. 370/-. I didnt understand why i have received this bill and why i need to pay this amount just before finishing one month
Till now i haven't received any response on this... Instead again you have discontinued my phone services... This is not at all acceptable.. Because of your staff's mistake i am struggling like this. Instead of accepting your mistake and resolving the issue you are trying to put back the blame on me and asking me to pay for your mistake... How ridiculous it is! Is it the right way to treat your customers?.. The biggest ever mistake i did is the porting of my vodaphone number to airtel.

Despite speaking to many of your executives and writing many mails to your office this issue has not been resolved till now... What a poor customer service!

My mobile services has been discontinued now.

I want you to waive off my false bill amount and activate my services

Dear airtel customer service

I want inform to you that in up west uttarakhand at the area srinagar garhwal the 4g internet speed is like 2g. The highest speed is 114kb/s on 4g. I am very disappointed to show the speed of 4g internet spped on our device.
It's request to you please solved all the problems on this area. This is lowest speed since i use 4g internet on airtel.

On 26th feb got a message stating my balance was deducted. When i checked *121*51# 57.83 rs balance was deducted on 26th feb at 12:06 am. But i was sure i had not used the data at that time hence i called customer care. They told me 57.83 rs was deducted on 25th feb at 10.15 pm.
Need to understand why there is a information discrepency between the two sources?
I am sure i had not crossed my 1 gb data limit by 25th feb 10.15 pm. But yet my balance is deducted. Also there was no sms sent to me to inform about balance deduction. But customer are executive was adamant that i had crossed my 1 gb data limit. Then i asked customer care executive about the time i crossed the 1 gb data limit. So they said they dont have that information. I want to know who has that information. I was cheated and need to understand how and when my data got deducted.
I called for rasing the complaint and i was told complaint can not be taken for this.

I have recharged my airtel number [protected] two times using net banking on 18th feb 2018, but it was unsuccessful but amount rupees 308 deducted from my account
Please refund as soon as possible.

18 feb 2018 pos 436303xxxxxx4487 airtelpre pos debit l[protected] 18 feb 2018 154.00

18 feb 2018 pos 436303xxxxxx4487 airtelpre pos debit l[protected] 18 feb 2018 154.00

I have transferred money rs.5000 from airtel payment bank master card to payzapp wallet on 10.02.2018 vide transaction id[protected]. My transaction was successfully deduct that amount from my airtel wallet. But not credited to my payzzapp wallet due to my payzz app wallet monthly limit cover. After that i gave a complain to payzz app. After that they return the same money to airtel payment bank vide reference number[protected]. But after 15 days cover airtel payment bank not credited to my account. After repeatedly complain to artel bank they reply a same massage that your problem solve within 2 working days.in this type i gave complain 15 times. Every time their reply is same. Till yet they not credited the same amount to my airtel account. So sir please help me to recover my amount rs.5000

I got message from airtel on 27th january that viralclip got activated on my airtel and they deducted rs 90 from my balance for the service which i never ordered. Again on 26th february they renwed this service and i lost rs 90 again. And this is not my 1st experience about airtel. Please refund my money as soon as possible which you are deducting for useless services without even consumer demanding it

Sim card not working in dubai.. Facing lot of problem. This is the number which the registered number for everything and i feel like handicapped as unable to transact my day to day life. Request you to kindly sort this out and solve this matter. Not able to link adhaar card which is very crucial issue. My email address is arora. [protected]@gmail.com. Thanks

Just because garbage is a polite term i decided to roll with it. After the jio-like offer for 399/- the speed is pretty much down in the gutter. 1gb per day is a joke, it's so slow you'll be lucky to consume even 100-200mb per day. No wonder people are porting to jio. The speed i get from it is inherently better and way more stable.
Anyone reading this, please stay away from airtel. Don't waste away your 399/-. It's truly, utterly garbage.

P. S: customer care was of no use before pointing it out. No proper answers or suggestions were given, besides "sir aapke area me net acha show kar raha hai, net pack dalwa lo". My a* acha net.

Im a resident of singh state area from kandivali east mumbai.. Your internet service is worst😡.. I really shocked that you told everyone that you having beat internet service across india but it's seem to be pathetic... Bcz if your anil ambani is not able to provide good service in mumbai only.. Then how could you say that u having best service.. Really shame on you

So i having single request from your shameless internet service provider to resolve it.. Bcz we pay u fr good service bc...

Not receiving otp from any service provider like bank, email, others. Also not receiving voice calls at times.

Airtel supervisor priya bansode, maharashtra provided airtel complaint ticket number [protected].

No response after that.

Have raised port out request and very next second i got a call from [protected] and they have promised to resolve otp complaint within 48 to 72 hours.

I hope it is resolved sooner as otp are must.

Hi,

Airtel is one of the most worst and fraud network service in india. The reason why i am telling this is that of worst data speeed, but false advertisement that they are the fastest, smartphone friendly and even claim to download gb data in minutes in ad.

I have pre paid for 2.5gb/day offer. Even though i have full range in 4g network speed is very slow! I phoned customercare service and each time they said that issue is temporary and they will fix in hours. I am tired of calling them.

Please refer to attachment of 4g speed, at full range! Even slower that 3g or same speed as 2g. Not able to use 2.5gb witb this speed. Very bad service and fraud. If its coverage issue i can understand range is at full bar and even customercare said good data netwtok is there.

Very bad service and nothing like what the advertise. False advertising and fraud, cheating customers.

Your representative installed hd box on[protected] not given remote took away the old box charged rs 700. My complaint was that he should return excess money taken from me but not attended till now.
The hd box which was installed has stopped working today. Although i have made a complaint on your phone [protected]. I request you to attend my complaint on priority basis and up to satisfaction to me.
Thanks.

As I have ported my number from vodaphone to Airtel, porting msg everything I had got and the vodaphone phone sim got deactivated d next morning I inserted the Airtel sim it’s showing as no service, it’s already 3 days am not able to get the service.what the Airtel people are doing no idea.

I am using my airtel number [protected] only for voice calls on international roaming in syria from last two days. The total usage must not exceed 40 to 45 minutes of outgoing or incoming calls. However, i have been charged with rs 21000 in last two days. Please check your records. It is not possible for such huge amount. No services should stop on my number. I'll be using the same number for another 10 months in syria. I cant pay such huge amount without any valid usage of number. Please check the same at your end and reduce the billing amount.
Thank you
Sakshi

I deposited money to airtel bank to recharge my airtel number [protected], they let me credit the amount but are not letting me debit, it keeps saying 'debit not allowed' what the hell is this? If debit is not allowed the why did they let me credit in the first place? Now my money is stuck and airtel won't reply. Jio has kicked their butt so now they have decided to scam consumers to make money it seems.

Hi, my airtel app shows me new offer of 448 plan. But i am unable to activate that plan with my main balance.
I have balance of rs456. I called customer service for help but they told me some recharge can be done by using main balance.
But why some recharge can't done. May be that recharge amount company used for black money.
Why should i spend money when i have balance in my mobile.

They approached me for porting out from vodafone to airtel. They initially said that wynk music subscription is free, but after porting out we found that the same is chargeable. We approached the customer care for this, but they inspite of responding to our complaint said that it is only an offer & we should approach wynk directly in order to check d matter & not airtel. Regret choosing airtel

This is with reference to the incompletion of installation of a new airtel dth connection regarding customer id [protected]. A payment of ₹1777 was made through a debit card on 21 february 2018 at around 10:30 p. M. I have been getting calls from airtel everyday since then that an engineer will call me and fix a time for the services to be made, but no call from any engineer or technician has been received yet. They even said that i don't need to call again, and that i will definitely recieve the call from the engineer. Really didn't know that a company such as this needs to be complaint for. Not only that, i myself have made contact with them over 3 times, but no result. I hope the matter gets resolved as soon as possible because the tv is no more than a box to us right now. Who can imagine not having a tv these days.

This has reference to my airtel mobile no - [protected], i like to inform you that i am housewife and taken prepaid connection from airtel since long and as an when it require for recharging i am doing that.
On 24th jan'18, i have recharged for rs.100/-. But i am surprised to note that inspite of having my balance when i wanted to make a urgent call, it is showing no balance and again i have recharged for rs.24/- (On 24.02.2018) at 6.47pm and given a miscall only (At around 7pm) to my daughter's m. No-[protected]. After that have seen balance is showing only rs.7/-.

Now it is very clear to me that airtel company just misusing the customers amount which are lying.

So i will be highly oblige if you kindly do the necessery action asap.

Thanks & regards,

Sharmila roy bhowmik
[protected] / [protected]