Asianet Satellite Communications Complaints & Reviews

Dear Sir,

My name is Arun Samuel Joseph.I am writing this letter from Kuwait. I am a regular viewer of Asianet. I have a request. Why you are showing the recently telecasted cinema's again and again. For eg films like Bus Condutor, Mampazhakallam, Hariharan pilla happyanu, Naran etc..These films your are telecasting again and again in the last 3-4 years. Why cant you show some other movies or you only have cd's of...

Dear Sir

I am a subscriber of Asianet Digital TV staying at Kollamkudymughal, Kakkanad, Ernakulam. My consumer No is GA 02261489
I have paid the subscription charges in advance for 2 years through chq no 154584 amount Rs. 3980.00 Federal bank Palarivattom Branch, and the amount was debited from my account on 24.07.2008, subscription period from Dec 08 to Nov 09.
On 31st May 09 two technicians from asianet office...

I had registered a complaint regarding non working of the mobile, the complaint was registered on 24th April 09 till date none of the customer care executive had the courtesy to resolve the issue or to update the status of the complaint. It seems this company is not at all keen in rendering service or else this team is still living in old 90's where thry had a monopoly. We as a customer has lots of options to choose but unfortunately...

I made a complaint to the Asianet office in Thiruvalla (Complaint no. 383) three weeks ago and no one has come to check it out yet. Only a few channels are available in this digital connection. Sometimes at night more channels are available and many a time even Malayalam news channels are not available. Despite numerous phone calls no sevice personnel have bothered to come and check the problem. One can't watch T.V. when Asianet feels...

I had taken an asianet connection for one year with a set up box and they had collected 2490 from me but what the issue was that from the date of installation onwards the set up box was not working, it gets always in a freezing mode.I rang several times at last they gave me a complaint reference no.1046.nothing happened with this atlast i walked into the office at edapazhinji and made a complaint in person, one lady told me that she will...

It has become an yearly ritual for Asianet to take off the air channels like Zee, HBO, etc . This has happened humpteen number of times. The reason given is hike in the channel rates. They claim that they are substituting with other channels. However these channels have poor viewer content . Asianet has collected yearly subscription from customers with a programme to air channels listed earlier and not at their whims and fancies. This is...

Sir,
I am consumer No.MT[protected]Kazhakkoottam, Trivandrum).From the month of Feb, 2009 onwards, they suddenly disconnected the telecast of few channels like Ten Sports, HBO etc, without any intimation.When we noticed this, we enquired the customer service and were asked to wait for few days.They informed us that Asianet's management is negotiating regarding the price hike of zee packages. We waited the whole of Feb, March, and...

I have subscribed to asianet set top box and paid 2800 rs in anticipation of a clear cable view for my aged mother who stays at home. In this competitive world customer is treated as King asianet employees bar all rules by simply ridiculing customers who cal on them for support. I had subscribed to this thinking that cable would become clear..but unfortunately every 5 minutes I get a msg that signal not found and if at all found it is full...

my set top box is not functioning - may be attended to as soon as possible

thanks...

Dear Sir,
I live in Kochi in Thevara, Peramanoor area.I got asianet cable network settop box connection in last June for 1 year subscription. I paid the full amount in advance. For last few months they have stopped many channels on their own without any information to us. These channels were promised to us during initial contract time. Next almost daily line will get some fault or other and connectio0n would remain disconnected. Now...

For two months some of our channels are not being displayed. They are in the form of grains. In some days we can watch these channels. Now for us about seven or eight channels are in grains. Some channels which include in this category are INDIAVISION, KAIRALI WE, ASIANET, ASIANET NEWS .AMRITA, ACV, ASIANET PLUS, etc. We contacted our near by asianet office. Once they came and checked the problem and they told that they will come another...

I Have a Asianet Digtal setup box, before we used to get CNN, HBO, TenSports, ZeeStudio, ZeeCafe, POGO.etc...but for the past 3 months I ve not been receiving any of this channel without any notice they have withdrew all these channel, I ve called the operator No. of times and they said it will be fixed shortly but till date nothing has happened and my mode of payment is lumpsum (annually)...

the asianet digital is a good feature with all the promising functions & details.but the customer care service provided is VERY VERY POOR.i am a new connection recipient and have been using the same for almost 2 months.i had a complaint regarding the STB.but havnt got a response from the service provider yet it has been more than a week now.we call almost everyday saying the same but none come to check it or provide us any information...

I have paid my advance subscription for the period from Feb.2008 to Jan. 2010. when I switch on the DTH I am getting the message " Unauthorised Channel".I complained to the local office, Chalakudy on 07.03.09. There is no rersponse from them till now.I think this is a lapse on the part of Asianet.
Ref No.given on the cash receipt is MJ[protected]. Your immediate attention to this matter is invited.

M.J.Valsan,...

with reference to the Cust Id GA00820867, repeatdly i requesting to transfer my connection to Calicut, and i came to know that they are not even taken the request properly.Eacg time I called they saying we are forwarding the same to the concerned person.

request your intervention to fullfill the same with immediate action


REGARDS
sabarinadh
[protected]/[protected]...

Hello
i am a customer of asianet for the past few years. i never used to get zee sports even though zee sports was in their list of channels which they said they will show. 2 years back i mailed them about this issue and they told that zee sports will only be available for those who have a set top box.
so I had to buy a set top box which is not so cheap, so that i can see zee sports. and it was going fine till this month.br...

I am an asianet cable tv subscriber with id AG09900386. 10 days before i had mailed at [protected]@asianetindia.com for "cable tv and internet connection shift request". Hopefully data line team responded immediately and did necessary action in time. But since then calling at the Asianet office at Kazhakkuuttam and Paangappara in regular intervals are not doing any thing good rather than telling silly excuses day by day. Its very...

Sir
I am an old subsriber with customer code AA 00671310.I register a compliant on 8 Jan 09 and the No is 2025. But still now no one attented my complaint. I have been regularly condacting your call center[protected] and the office at Tycade and Peroorcada. Call center has repeatetely assure me to clear the complaint soon. But both the office at Tycade and Peroorkada are saying that the area is not comminig under thier area and charging...

I am a asianet cable consumer, I living in kochi (Kaloor, Ashoka road, liberty lane)My connection is failear in 15 days ago, I complainted in palarivattom office ph no. is 3016666, the complaint no.9/5755 but no response in assianet office, the operator is giving another number Mr. Radhakrishnan no. is 3076141 he told me that they will attend today morning by 11.30 am[protected]. But they havent attended till now.

what I can...

I am sajith from calicut with subscriber id KA00870751. today (1/9/08) afternoon i was not able to view cable tv. whereas my neighbours did not have any problems. since 2 'o' clock i have been contacting your calicut main office no 2721005, and asked them if they will send anyone today itself. they replied that the complaint will be attended shortly. but after 6.30 i got a call from local office no 3253403 to ask whether it was...