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Axis Bank Complaints & Reviews

2.6
Updated: Dec 5, 2025
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Axis Bank reviews & complaints page 87

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A
ananyaupadhyay6
from Mumbai, Maharashtra
Sep 13, 2021
Resolved
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Whenever I’m trying to login through the website, it says that my customer ID and my registered phone number are invalid credentials.
I even tried to authenticate my account using the app but there too it says invalid credentials.
Nov 1, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Sep 19, 2021
Axis Bank Customer Care's response
Hi Ananya, we request you to share the registered mobile number along with screenshot of the error faced for further assistance in the referred matter. Regards, Team Axis Bank
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    A
    Abjalyasu
    from Chikkaballapur, Karnataka
    Sep 12, 2021
    Resolved
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    Resolved

    Address: Chintamani 563125

    Hii sir this is Abjal from Chintamani branch 563125 on 9/9/2021 time 1:34 I have deposited 15500(31×500) amount but machine shows Ur transaction was unsuccessful machine cannot return my amount also it's struck in machine itself please refund my money immediately 🙏🙏🙏🙏my contact number [protected]
    +1 photos
    Oct 22, 2021
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 19, 2021
    Axis Bank Customer Care's response
    Hi, we regret the inconvenience caused and request you to visit the following link to raise a dispute for the referred transaction: https://application.axisbank.co.in/webforms/axis-support/sub-issues/atmminimumcashwithdrawallimitminimumcashwit.aspx Regards, Team Axis Bank
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      A
      Amol karad
      Sep 12, 2021
      Resolved
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      Resolved

      Address: Sinner

      Dear Team,

      I had made a payment to a @ALPHASOLABOYSENTERPRISES merchant from my Axis Bank. The merchant did not respond to me after the payment was completed so I went to my bank and asked them for the transaction dispute form. It is a humble request that they cancel my request but help me properly

      Regard,

      Amol karad

      Transaction details

      UTR Number[protected]
      Amount - 1000
      Date - 04/05/2021

      UTR Number[protected]
      Amount - 30000
      Date - 07/05/2021

      UTR Number[protected]
      Amount - 10000
      Date - 08/05/2021

      UTR Number[protected]
      Amount - 30000
      Date - 09/05/2021

      UTR Number[protected]
      Amount - 30000
      Date - 09/05/2021

      UTR Number[protected]
      Amount - 10000
      Date - 09/05/2021

      UTR Number[protected]
      Amount - 10000
      Date - 09/05/2021

      UTR Number[protected]
      Amount - 30000
      Date - 10/05/2021

      UTR Number[protected]
      Amount - 30000
      Date - 10/05/2021

      UTR Number[protected]
      Amount - 30000
      Date - 12/05/2021
      +10 photos
      Nov 4, 2021
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 13, 2021
      Axis Bank Customer Care's response
      Hi Amol, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
      Sep 13, 2021
      Updated by Amol karad
      [protected]
      Sep 16, 2021
      Updated by Amol karad
      What happened you did not respond
      Verified Support
      Sep 25, 2021
      Axis Bank Customer Care's response
      Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. Regret the inconvenience caused. Regards, Team Axis Bank.
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        K
        Kunal148
        from BAREILLY, Uttar Pradesh
        Sep 12, 2021
        Resolved
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        Resolved

        Address: Deen Dayal puram

        I have opened my axis bank asap account on 09.09.2021 but it is yet not activated today on 12.09.2021. I have received account no e debit card customer id. But unable to log in, as it says invalid credentials. Please check and do the needful.
        Account no. [protected]
        Account branch:- UBIT0001084
        Oct 31, 2021
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 25, 2021
        Axis Bank Customer Care's response
        Hi, we request you to share the registered mobile number linked with the referred account for further assistance in the referred matter. Regards, Team Axis Bank
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          A
          Ajesh Av
          Sep 11, 2021
          Resolved
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          Resolved

          Hi,
          I applied for axis flipkart credit card on April 2021, and my application ref no was: C1-[protected].
          I was contacted by Sony from Axis bank (Mob: [protected]) and she informed me someone will come to pick up my documents, but no one came. Later, I got the message that my application was rejected.
          I contacted this lady and asked why my application was rejected.
          She said because of covid they have difficulty to come and verify my address, and she will will give the card later.
          Now, on September 11, 2011:
          1. I still didn't get the card.
          2. My credit score was dropped because of this
          3. I am not able to apply for the card on Axis bank again
          Please take action on you irresponsible employees.
          +1 photos
          Oct 26, 2021
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 25, 2021
          Axis Bank Customer Care's response
          Hi Ajesh, we have made a note of your feedback for further review. Regret the inconvenience caused. Regards, Team Axis Bank
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            P
            Sep 10, 2021
            Resolved
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            Resolved

            Address: C-85-86

            Sir/Madam,

            I am writing this letter about my Saving account bearing account number [protected].

            Respected, my name is Pawan and I live in Kakadeo M block 117/183 Kanpur (Address). With due respect I would like to state that on 8-sep-2021 (Date) I requested for freezing my bank account due to the reason Unlimited transaction. Now as the issue is resolved I would request you to kindly unfreeze my account

            Thanks and Regards
            Pawan
            Oct 26, 2021
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 25, 2021
            Axis Bank Customer Care's response
            Hi Pavan, we have raised your concern via SR number 69663806 and shall be responded shortly. Regards, Team Axis Bank
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              U
              Uraz
              from Bengaluru, Karnataka
              Sep 10, 2021
              Resolved
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              Resolved

              I ordered a raincoat by amazon but size is large to me so i return my product and refund initiated by amazon bt not received my money
              +3 photos
              Oct 12, 2021
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 11, 2021
              Axis Bank Customer Care's response
              Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. We regret the inconvenience caused. Regards, Team Axis Bank.
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                S
                Syamal Kumar Chowdhury
                Sep 9, 2021
                Resolved
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                Resolved

                Payment made to BSNL thr Axis bank net banking but failed

                Payment made to BSNL thr Axis bank net banking & money debited from my A/C but not received by bsnl showing transaction failed.
                Axis bank transaction
                Id- INB/[protected]/BSNL (BILLDESK)/NA,
                Amount- ₹106
                Dt.[protected]
                BSNL Receipt no.- PGSM[protected], status- Failed,
                Bsnl mobile no- [protected].

                Pls confirm when will the money be refunded to my account
                Regards,
                Syamal...
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                P
                paty238v
                Sep 9, 2021
                Resolved
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                Resolved

                Address: FLAT NUMBER 12A(13)- SECOND FLOOR, JYOTISUPER VILLAGE SOCIETY, RAJNAGAR EXTENSION, GHAZIABAD., NEAR AURA CHIMERA MARKET

                I have a pension account No. [protected] in Axis Bank, Vasundhra Branch since 2015. My pension was revised from 01.01.2016 by JD CDA (Air Force New) AFCAO, Subroto Park, New Delhi. The pension arrears have already been paid to other retirees after revision. Previously also I have given a written complaint to the Axis Bank, Branch in the month of Nov 2020 but I have not received any update or solution to date. I wrote to DAV, Subroto Park for the same issue. DAV has clearly mentioned in their reply to contact the Bank for the resolution.
                The pension account was initially opened in the year 2012 at Bank of Baroda, Vasundhra but due to inferior services, it was transferred to Axis Bank in 2015.
                All the requisite information has already been updated for the earliest solution.
                Oct 17, 2021
                Complaint marked as Resolved 
                To date, nothing has been done. No resolution has been provided to date. If it is resolved then to which account the arrears have been paid off.
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 25, 2021
                Axis Bank Customer Care's response
                Hi, we request you to confirm the branch details where you have visited to check and assist you. Regards, Team Axis Bank.
                Sep 25, 2021
                Updated by paty238v
                Axis Bank, Vasundhara, Ghaziabad
                Parent Branch
                Sep 26, 2021
                Updated by paty238v
                The problem is not yet resolved as I have not received nothing till date. Please mention the time period by which the arrear will be credited.
                I have not received any input till date.
                paty238v's [Complaint's author] reply, Oct 17, 2021
                Why the issue has not been resolved yet. How this false flag of resolution is marked. What is this hypocracy?
                Not resolved yet
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                  D
                  Dr_vivek kumar
                  Sep 9, 2021
                  Resolved
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                  Resolved

                  Address: (office addrress) calicut medical college, Dept of pathology, room no 84, pin 673008

                  I am an active flipkart plus member and Axis bank CC customer ( Customer ID :[protected] I have got a pre approved offer for flipkart axis card in july 2021. I have applied through flipkart app and Got approval from bank, documents were collected by axis bank employee ( on 17th july 2021). On the same day i have received welcome message from axis bank and mentioned their offers also. Received a confirmation sms from flipkart .( screen shots attached)..but till now my card is not generated, in the flipkart app, showing a card generation time of 1 day( its been almost 1 and half month)

                  Contacted axis bank, they told me that, they don't know nothing about this card

                  all necessary screen shots are attached. please resolve my issue ASAP.
                  Oct 27, 2021
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 25, 2021
                  Axis Bank Customer Care's response
                  Hi Vivek, we request you to share the application ID for further assistance in the referred matter. Regards, Team Axis Bank
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                    I
                    Imrankhedawala
                    from Ahmedabad, Gujarat
                    Sep 9, 2021
                    Resolved
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                    Resolved

                    Address: Ahmedabad

                    Greetings of the day,
                    This message is regarding for NOC Letter of My Personal Loan.
                    Find Below Loan details-
                    Loan Ac Number - PPR[protected]
                    Name - Imran S. Khedawala
                    Contact Number - [protected]
                    Ahmedabad
                    Oct 26, 2021
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 25, 2021
                    Axis Bank Customer Care's response
                    Hi Imran, we request you to visit the nearest loan center for further assistance in the referred matter. Regards, Team Axis Bank
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                      V
                      vachhanihardik
                      from RAJKOT, Gujarat
                      Sep 9, 2021
                      Resolved
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                      Resolved

                      NOC Letter

                      Hi, I had paid credit card all my dues without any settled amount but NOC latter not receive me...
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                      P
                      PVarun
                      from Kakinada, Andhra Pradesh
                      Sep 9, 2021
                      Resolved
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                      Resolved

                      Hi,
                      I have paid the credit bill before the due date. Today when I checked my transactions an amount of 2, 525 is deducted from my account saying the bill is not paid and there is no intimation of this deduction as well. I have paid the credit bill on 19August. Please look into the issue
                      +1 photos
                      Oct 23, 2021
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 13, 2021
                      Axis Bank Customer Care's response
                      Hi Varun, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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                        G
                        Gautam Boss
                        Sep 8, 2021
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                        Address: India

                        Free fire topup but money not refunded so refund the amount
                        +1 photos
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 19, 2021
                        Axis Bank Customer Care's response
                        Hi Gautam, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
                        Sep 19, 2021
                        Updated by Gautam Boss
                        [protected]
                        Oct 01, 2021
                        Updated by Gautam Boss
                        Plzz notify to me
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                          F
                          Faiz1994
                          Sep 7, 2021
                          Resolved
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                          Resolved

                          Address: Branch court road Muzaffarnagar Uttar Pradesh 251002

                          The issue that I have experienced was: My name is Mohd Faisal ex-Employee of Axis bank I have given application to close my account 8 months ago but my account has not been closed yet I went to the branch and asked every time he said the same thing it is stopped from above Now it has been so much time that my ATM has also been closed but the account is still running. Please do something and close my account


                          Got a call from Axis Bank Court Road Branch Muzaffarnagar He said that the branch manager has gone for 3-4 days now So I have to get approval from above to close your account And said that I have to deposit the half amount of the negative balance in my account Whereas when I gave the request in January 2021, they said we will close your negative balance, we will return Now they are telling me to submit and even now 3-4 days are needed, till now it has already been 9 months I am very upset with the services

                          Customer Name -Mohd Faisal
                          Registered mobile no-[protected]
                          Account no-[protected]
                          Customer Id[protected]
                          Branch-court Road Muzaffarnagar 544
                          Oct 27, 2021
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 25, 2021
                          Axis Bank Customer Care's response
                          Hi Faiz, we wish to inform you that the referred account is closed. Regards, Team Axis Bank
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                            S
                            SIVA TANUSH
                            Sep 7, 2021
                            Resolved
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                            Resolved

                            Credit Card-NOC

                            Hi, I had paid all my dues without any settled amount but still its showing written off my cibil score and i did not get my NOC from Axis bank....
                            +1 photos
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                            V
                            Vijay 1510
                            Sep 7, 2021
                            Resolved
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                            Resolved

                            I DEBATED MONEY 4500 RS IN ATM BUT TRANSLATION COULD NOT BE COMPLETD IN DATE 06/09/2021 BUT MY ACCOUNT ME DEBIT HO GAYA HAI AUR AAj tak Credit nahi hua hai

                            A/ C NUMBER [protected] IFSC CODE UTIB0002525 ACCOUNT HOLDER VIJAY KUMAR. MOBILE NO [protected]. EMAIL [protected]@outlook.com
                            Oct 14, 2021
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 13, 2021
                            Axis Bank Customer Care's response
                            Hi Vijay, we request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/atmminimumcashwithdrawallimitminimumcashwit.aspx for more information on the referred topic. Regards, Team Axis Bank
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                              M
                              Madhavan.naga
                              Sep 7, 2021
                              Resolved
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                              Resolved

                              Dear Sir/Madam,

                              I am N.Madhavan Mob No [protected], I am a Home Loan Account Holder From Axis Bank Home loan Account Number PHR[protected].

                              I am Transferred My Home loan From KVB to Axis Bank and My EMI Started from 10.04.2016,

                              Last Many Years I have paid my Home Loan Emi Dues timely, After Covid 19 also I am trying to make the payment Timely, Currently dues is only 3 Months Pending, I repeatedly Talking with Your Bank Executive.

                              Even after Continues discussion with your Executives, Peoples are coming to my Home and Threatening only ladies at Home,

                              Which is not at all Acceptable,

                              In This Pandemic situation, I am Requested Bank executive that Reduce my Monthly EMI and Increase the Tenure,

                              There is No Response from side so far And No response from your side,

                              Even after all discussion, Bank Peoples are Coming and Threatening when Only Ladies are at Home,

                              If Possible It's my Sincere Request Please Decrease my EMI Rs 25000.00 to Rs 18000.00 accordingly Increase my Tenure,

                              Kindly Look Into this matter seriously,

                              Send mails to there PNO & NODEL Officer, But there is no Responce from them.

                              Thanks & Regards,
                              N.Madhavan,
                              [protected].
                              Nov 5, 2021
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 25, 2021
                              Axis Bank Customer Care's response
                              Hi, we regret any inconvenience caused. We request you to visit the nearest loan centre and our officials will assist you further in the referred matter. Regards, Team Axis Bank.
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                                H
                                HHarsh Maheta
                                Sep 7, 2021
                                Resolved
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                                Resolved

                                I submit all my document for account ending 4071 in axis branch Vijay nagar indore and then they approved that there will be no deduction but still they deduct the amount and mark LIEN on my account now who going to solve this query.
                                Oct 16, 2021
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 13, 2021
                                Axis Bank Customer Care's response
                                Hi Harsh, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
                                Oct 16, 2021
                                Updated by HHarsh Maheta
                                I already shared all things to vijay nagar team please coordinate with them and also pleas help me in credit card team and if possible please provide me top up loan it will be a big relief for me
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                                  S
                                  Shweta Gaekwad
                                  Sep 7, 2021
                                  Resolved
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                                  Resolved

                                  Hi I am shweta
                                  I have savings account in axis bank & when i checked my balance they have deducted 850 rupees and then 590 rupees then before that 246 rps and gst 44 rps then again other charges from my account written as consolidated charges and dr charges. I want my money back, these banks are deducting innocent peoples money from their accounts without telling peoples.

                                  Worst services is provided by axis bank to customer. Firstly it was about my credit card that they said after giving 5000 amount of cancellation for emi your card will be closed then I called them but they did not receive and after some days again I found 70 rps charges more I mean what is the problem with the service I paid that money too but still my credit card is not disclosed and they are not attending calls just waiting and waiting

                                  During account opening they dont tell us about any kind of charges and when you do transaction or online payment, they will deduct your money on the name of consolidated charges. Even when u request them through mail they will give you worst customer service.. I really feel that its better to open account in govt bank, don’t open account in private bank like axis bank.
                                  It’s a worst bank seriously,

                                  And every time i am charged with consolidate charges, and yesterday again my account is debited with 590.
                                  I want my money back as soon as possible.

                                  Return it back instantly

                                  First you people deducted 850 rupees then after you deducted 590 rupees, and every year I mean what the hell is this..??? Do you think this money is free for you to deduct. We have to do hardwork then we are getting money and you are just taking it away. What the hell with this bank

                                  I just want to refund my money back in my account instantly.
                                  And if you don’t refund then i will close my account.

                                  Shweta Gaekwad
                                  [protected]

                                  I want my money back it's not free for you to deduct.
                                  +3 photos
                                  Oct 15, 2021
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 13, 2021
                                  Axis Bank Customer Care's response
                                  Hi, we wish to inform you that consolidated charges are levied by the bank depending on the type of savings account you hold with the bank or on account of any additional service/product you have opted from the bank. We request you to refer to the following link to get the details https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx. Regards, Team Axis Bank.
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