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Axis Bank Complaints & Reviews

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Updated: Dec 8, 2025
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Axis Bank reviews & complaints page 87

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M
mauryaneelesh
from Mumbai, Maharashtra
Sep 13, 2021
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Address: A-001 sataym kanungo vihar nalasopara east 401209 vasai palghar

I do not know how it is possible. but i am sheared my mobile no in axis bank tweeter DM and after 15 mint someone created a VPA ID and transfer my 57500 in a paytm VPA ID. so i want to bank my money and i want to know how it is happend. Please Check attached pic and timing i think someone in axis bank employee involve in this fraud. but axis bank closed my request.axis bank told me this fraud not a fraud authorized transaction.
please check my attached pic
+3 photos
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Sep 19, 2021
Axis Bank Customer Care's response
Hi Neelesh, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
Sep 20, 2021
Updated by mauryaneelesh
call me [protected] i will provide all details
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    M
    manjuBelagundi
    from Bengaluru, Karnataka
    Sep 13, 2021
    Resolved
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    Address: Bengaluru

    Hello Axis Team,
    Due to the ECS problem, EMI was not deducted but I paid through phone pay but AXIS bank added charges.

    Please call me back asap.
    [protected]

    Please do the needful.
    Nov 1, 2021
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 25, 2021
    Axis Bank Customer Care's response
    Hi, we request you to reach out to our Phone Banking Center on [protected]/[protected] and our executive will assist you in this regard. We regret the inconvenience caused. Regards, Team Axis Bank.
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      A
      ArpitChhabra75
      from NEW DELHI, Delhi
      Sep 13, 2021
      Resolved
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      Resolved

      I was called and I went to my home branch regarding my savings account freeze. I didn't like the way the branch manager talked to me, I felt like being interrogated by CBI at some point of time. She was rude, and I felt embarrassed in front of the bank employees. I no longer wish to keep my account with Axis Bank, I will get an account from other banks like IDFC FIRST BANK. I have no problem with the Axis Bank, wanted to keep the account.
      Oct 20, 2021
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 19, 2021
      Axis Bank Customer Care's response
      Hi Arpit, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
      [protected]
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        A
        ananyaupadhyay6
        from Mumbai, Maharashtra
        Sep 13, 2021
        Resolved
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        Whenever I’m trying to login through the website, it says that my customer ID and my registered phone number are invalid credentials.
        I even tried to authenticate my account using the app but there too it says invalid credentials.
        Nov 1, 2021
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 19, 2021
        Axis Bank Customer Care's response
        Hi Ananya, we request you to share the registered mobile number along with screenshot of the error faced for further assistance in the referred matter. Regards, Team Axis Bank
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          A
          Abjalyasu
          from Chikkaballapur, Karnataka
          Sep 12, 2021
          Resolved
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          Address: Chintamani 563125

          Hii sir this is Abjal from Chintamani branch 563125 on 9/9/2021 time 1:34 I have deposited 15500(31×500) amount but machine shows Ur transaction was unsuccessful machine cannot return my amount also it's struck in machine itself please refund my money immediately 🙏🙏🙏🙏my contact number [protected]
          +1 photos
          Oct 22, 2021
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 19, 2021
          Axis Bank Customer Care's response
          Hi, we regret the inconvenience caused and request you to visit the following link to raise a dispute for the referred transaction: https://application.axisbank.co.in/webforms/axis-support/sub-issues/atmminimumcashwithdrawallimitminimumcashwit.aspx Regards, Team Axis Bank
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            A
            Amol karad
            Sep 12, 2021
            Resolved
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            Address: Sinner

            Dear Team,

            I had made a payment to a @ALPHASOLABOYSENTERPRISES merchant from my Axis Bank. The merchant did not respond to me after the payment was completed so I went to my bank and asked them for the transaction dispute form. It is a humble request that they cancel my request but help me properly

            Regard,

            Amol karad

            Transaction details

            UTR Number[protected]
            Amount - 1000
            Date - 04/05/2021

            UTR Number[protected]
            Amount - 30000
            Date - 07/05/2021

            UTR Number[protected]
            Amount - 10000
            Date - 08/05/2021

            UTR Number[protected]
            Amount - 30000
            Date - 09/05/2021

            UTR Number[protected]
            Amount - 30000
            Date - 09/05/2021

            UTR Number[protected]
            Amount - 10000
            Date - 09/05/2021

            UTR Number[protected]
            Amount - 10000
            Date - 09/05/2021

            UTR Number[protected]
            Amount - 30000
            Date - 10/05/2021

            UTR Number[protected]
            Amount - 30000
            Date - 10/05/2021

            UTR Number[protected]
            Amount - 30000
            Date - 12/05/2021
            +10 photos
            Nov 4, 2021
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 13, 2021
            Axis Bank Customer Care's response
            Hi Amol, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
            Sep 13, 2021
            Updated by Amol karad
            [protected]
            Sep 16, 2021
            Updated by Amol karad
            What happened you did not respond
            Verified Support
            Sep 25, 2021
            Axis Bank Customer Care's response
            Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. Regret the inconvenience caused. Regards, Team Axis Bank.
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              K
              Kunal148
              from BAREILLY, Uttar Pradesh
              Sep 12, 2021
              Resolved
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              Address: Deen Dayal puram

              I have opened my axis bank asap account on 09.09.2021 but it is yet not activated today on 12.09.2021. I have received account no e debit card customer id. But unable to log in, as it says invalid credentials. Please check and do the needful.
              Account no. [protected]
              Account branch:- UBIT0001084
              Oct 31, 2021
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 25, 2021
              Axis Bank Customer Care's response
              Hi, we request you to share the registered mobile number linked with the referred account for further assistance in the referred matter. Regards, Team Axis Bank
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                A
                Ajesh Av
                Sep 11, 2021
                Resolved
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                Resolved

                Hi,
                I applied for axis flipkart credit card on April 2021, and my application ref no was: C1-[protected].
                I was contacted by Sony from Axis bank (Mob: [protected]) and she informed me someone will come to pick up my documents, but no one came. Later, I got the message that my application was rejected.
                I contacted this lady and asked why my application was rejected.
                She said because of covid they have difficulty to come and verify my address, and she will will give the card later.
                Now, on September 11, 2011:
                1. I still didn't get the card.
                2. My credit score was dropped because of this
                3. I am not able to apply for the card on Axis bank again
                Please take action on you irresponsible employees.
                +1 photos
                Oct 26, 2021
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 25, 2021
                Axis Bank Customer Care's response
                Hi Ajesh, we have made a note of your feedback for further review. Regret the inconvenience caused. Regards, Team Axis Bank
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                  P
                  Sep 10, 2021
                  Resolved
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                  Resolved

                  Address: C-85-86

                  Sir/Madam,

                  I am writing this letter about my Saving account bearing account number [protected].

                  Respected, my name is Pawan and I live in Kakadeo M block 117/183 Kanpur (Address). With due respect I would like to state that on 8-sep-2021 (Date) I requested for freezing my bank account due to the reason Unlimited transaction. Now as the issue is resolved I would request you to kindly unfreeze my account

                  Thanks and Regards
                  Pawan
                  Oct 26, 2021
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 25, 2021
                  Axis Bank Customer Care's response
                  Hi Pavan, we have raised your concern via SR number 69663806 and shall be responded shortly. Regards, Team Axis Bank
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                    U
                    Uraz
                    from Bengaluru, Karnataka
                    Sep 10, 2021
                    Resolved
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                    Resolved

                    I ordered a raincoat by amazon but size is large to me so i return my product and refund initiated by amazon bt not received my money
                    +3 photos
                    Oct 12, 2021
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 11, 2021
                    Axis Bank Customer Care's response
                    Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. We regret the inconvenience caused. Regards, Team Axis Bank.
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                      S
                      Syamal Kumar Chowdhury
                      Sep 9, 2021
                      Resolved
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                      Resolved

                      Payment made to BSNL thr Axis bank net banking but failed

                      Payment made to BSNL thr Axis bank net banking & money debited from my A/C but not received by bsnl showing transaction failed.
                      Axis bank transaction
                      Id- INB/[protected]/BSNL (BILLDESK)/NA,
                      Amount- ₹106
                      Dt.[protected]
                      BSNL Receipt no.- PGSM[protected], status- Failed,
                      Bsnl mobile no- [protected].

                      Pls confirm when will the money be refunded to my account
                      Regards,
                      Syamal...
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                      P
                      paty238v
                      Sep 9, 2021
                      Resolved
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                      Resolved

                      Address: FLAT NUMBER 12A(13)- SECOND FLOOR, JYOTISUPER VILLAGE SOCIETY, RAJNAGAR EXTENSION, GHAZIABAD., NEAR AURA CHIMERA MARKET

                      I have a pension account No. [protected] in Axis Bank, Vasundhra Branch since 2015. My pension was revised from 01.01.2016 by JD CDA (Air Force New) AFCAO, Subroto Park, New Delhi. The pension arrears have already been paid to other retirees after revision. Previously also I have given a written complaint to the Axis Bank, Branch in the month of Nov 2020 but I have not received any update or solution to date. I wrote to DAV, Subroto Park for the same issue. DAV has clearly mentioned in their reply to contact the Bank for the resolution.
                      The pension account was initially opened in the year 2012 at Bank of Baroda, Vasundhra but due to inferior services, it was transferred to Axis Bank in 2015.
                      All the requisite information has already been updated for the earliest solution.
                      Oct 17, 2021
                      Complaint marked as Resolved 
                      To date, nothing has been done. No resolution has been provided to date. If it is resolved then to which account the arrears have been paid off.
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 25, 2021
                      Axis Bank Customer Care's response
                      Hi, we request you to confirm the branch details where you have visited to check and assist you. Regards, Team Axis Bank.
                      Sep 25, 2021
                      Updated by paty238v
                      Axis Bank, Vasundhara, Ghaziabad
                      Parent Branch
                      Sep 26, 2021
                      Updated by paty238v
                      The problem is not yet resolved as I have not received nothing till date. Please mention the time period by which the arrear will be credited.
                      I have not received any input till date.
                      paty238v's [Complaint's author] reply, Oct 17, 2021
                      Why the issue has not been resolved yet. How this false flag of resolution is marked. What is this hypocracy?
                      Not resolved yet
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                        D
                        Dr_vivek kumar
                        Sep 9, 2021
                        Resolved
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                        Address: (office addrress) calicut medical college, Dept of pathology, room no 84, pin 673008

                        I am an active flipkart plus member and Axis bank CC customer ( Customer ID :[protected] I have got a pre approved offer for flipkart axis card in july 2021. I have applied through flipkart app and Got approval from bank, documents were collected by axis bank employee ( on 17th july 2021). On the same day i have received welcome message from axis bank and mentioned their offers also. Received a confirmation sms from flipkart .( screen shots attached)..but till now my card is not generated, in the flipkart app, showing a card generation time of 1 day( its been almost 1 and half month)

                        Contacted axis bank, they told me that, they don't know nothing about this card

                        all necessary screen shots are attached. please resolve my issue ASAP.
                        Oct 27, 2021
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 25, 2021
                        Axis Bank Customer Care's response
                        Hi Vivek, we request you to share the application ID for further assistance in the referred matter. Regards, Team Axis Bank
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                          I
                          Imrankhedawala
                          from Ahmedabad, Gujarat
                          Sep 9, 2021
                          Resolved
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                          Resolved

                          Address: Ahmedabad

                          Greetings of the day,
                          This message is regarding for NOC Letter of My Personal Loan.
                          Find Below Loan details-
                          Loan Ac Number - PPR[protected]
                          Name - Imran S. Khedawala
                          Contact Number - [protected]
                          Ahmedabad
                          Oct 26, 2021
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 25, 2021
                          Axis Bank Customer Care's response
                          Hi Imran, we request you to visit the nearest loan center for further assistance in the referred matter. Regards, Team Axis Bank
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                            V
                            vachhanihardik
                            from RAJKOT, Gujarat
                            Sep 9, 2021
                            Resolved
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                            Resolved

                            NOC Letter

                            Hi, I had paid credit card all my dues without any settled amount but NOC latter not receive me...
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                            PVarun
                            from Kakinada, Andhra Pradesh
                            Sep 9, 2021
                            Resolved
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                            Resolved

                            Hi,
                            I have paid the credit bill before the due date. Today when I checked my transactions an amount of 2, 525 is deducted from my account saying the bill is not paid and there is no intimation of this deduction as well. I have paid the credit bill on 19August. Please look into the issue
                            +1 photos
                            Oct 23, 2021
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 13, 2021
                            Axis Bank Customer Care's response
                            Hi Varun, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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                              G
                              Gautam Boss
                              Sep 8, 2021
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                              Address: India

                              Free fire topup but money not refunded so refund the amount
                              +1 photos
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 19, 2021
                              Axis Bank Customer Care's response
                              Hi Gautam, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
                              Sep 19, 2021
                              Updated by Gautam Boss
                              [protected]
                              Oct 01, 2021
                              Updated by Gautam Boss
                              Plzz notify to me
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                                F
                                Faiz1994
                                Sep 7, 2021
                                Resolved
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                                Resolved

                                Address: Branch court road Muzaffarnagar Uttar Pradesh 251002

                                The issue that I have experienced was: My name is Mohd Faisal ex-Employee of Axis bank I have given application to close my account 8 months ago but my account has not been closed yet I went to the branch and asked every time he said the same thing it is stopped from above Now it has been so much time that my ATM has also been closed but the account is still running. Please do something and close my account


                                Got a call from Axis Bank Court Road Branch Muzaffarnagar He said that the branch manager has gone for 3-4 days now So I have to get approval from above to close your account And said that I have to deposit the half amount of the negative balance in my account Whereas when I gave the request in January 2021, they said we will close your negative balance, we will return Now they are telling me to submit and even now 3-4 days are needed, till now it has already been 9 months I am very upset with the services

                                Customer Name -Mohd Faisal
                                Registered mobile no-[protected]
                                Account no-[protected]
                                Customer Id[protected]
                                Branch-court Road Muzaffarnagar 544
                                Oct 27, 2021
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 25, 2021
                                Axis Bank Customer Care's response
                                Hi Faiz, we wish to inform you that the referred account is closed. Regards, Team Axis Bank
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                                  S
                                  SIVA TANUSH
                                  Sep 7, 2021
                                  Resolved
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                                  Resolved

                                  Credit Card-NOC

                                  Hi, I had paid all my dues without any settled amount but still its showing written off my cibil score and i did not get my NOC from Axis bank....
                                  +1 photos
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                                  Vijay 1510
                                  Sep 7, 2021
                                  Resolved
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                                  Resolved

                                  I DEBATED MONEY 4500 RS IN ATM BUT TRANSLATION COULD NOT BE COMPLETD IN DATE 06/09/2021 BUT MY ACCOUNT ME DEBIT HO GAYA HAI AUR AAj tak Credit nahi hua hai

                                  A/ C NUMBER [protected] IFSC CODE UTIB0002525 ACCOUNT HOLDER VIJAY KUMAR. MOBILE NO [protected]. EMAIL [protected]@outlook.com
                                  Oct 14, 2021
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 13, 2021
                                  Axis Bank Customer Care's response
                                  Hi Vijay, we request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/atmminimumcashwithdrawallimitminimumcashwit.aspx for more information on the referred topic. Regards, Team Axis Bank
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