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Axis Bank Complaints & Reviews

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Updated: Mar 13, 2026
Complaints 13011
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6561
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Axis Bank reviews & complaints page 87

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A
appuabinash
from chennai, Tamil Nadu
Sep 18, 2021
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Can't able to withdraw my money

My account is created by my previous company, i left the company two years back so i am not using this account last 2 years, since it is a pandemic situation my self is very much suffering in economic wise so i claimed my PF amount one week back my amount is credited in this account but now i am trying to withdraw the amount, its showing like my account got freezed also i visitied the axis bank, they are telling that i need to pay 600*24=...
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Subhadip Mondal2002
from Howrah, West Bengal
Sep 18, 2021
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I have ordered MI Notebook Pro of Rs 59, 999 from Amazon on 10th sept, 2021 and cancelled it on that day. Amazon initiated my refund on 11th sept and tell me to wait for 2-4 business days. On 16th sept they gave me an refund reference number ( RRN) no saying that they have given my refund to the bank. But the bank hasn't gave me the money tillnow.
The RRN no is: 004953
Plz help me.
Thank you.
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Sep 19, 2021
Axis Bank Customer Care's response
Hi Subhadip, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
Sep 19, 2021
Updated by Subhadip Mondal2002
My registered mobile no is: [protected]
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    N
    N.Siva narayanamma
    from Vinukonda, Andhra Pradesh
    Sep 17, 2021
    Resolved
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    Resolved

    Address: new delhi, Guntur, Andhra Pradesh
    Website: mobikwik

    They send me a link in whats up and told to me pay 29 rs, im pay 29 rs through my debbit card details but i lost 2929 rs in my account
    Oct 21, 2021
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 19, 2021
    Axis Bank Customer Care's response
    Hi Siva, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
    Plzz transfer my money to my account
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      M
      Mati84
      from Kolkata, West Bengal
      Sep 17, 2021
      Resolved
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      Address: Panihati branch,Kolkata, west bengal

      My savings account was kept in dormant state but still a consolidated amount of Rs.8000 approx. was deducted as service charge from my account for the year 2015 to till date.
      No response was received on my complaint against them through their website.
      Oct 21, 2021
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 19, 2021
      Axis Bank Customer Care's response
      Hi Mati84, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
      My mobile no. registered with Axis Bank savings account is [protected].
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        V
        Vihaan2020
        Sep 17, 2021
        Resolved
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        Resolved

        After 1.5 months my amount not refunded till now.

        I complaint about refund to bank according to them no product cancelled from flipkart you should approach to flipkart but according to Flipkart amount is refunded and asking for Screen shot of account statement.
        Everything is sent but they are delaying day by day and no Concrete action is being taken.

        Request to refund amount.
        I am helpless now because Axis bank and Flipkart harrasing me MENTALLY
        Oct 20, 2021
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 19, 2021
        Axis Bank Customer Care's response
        Hi Vihaan, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
        [protected]
        Vihaan2020's [Complaint's author] reply, Sep 20, 2021
        No any resolution received yet.
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          A
          Avisha@
          Sep 17, 2021
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          Address: Chhattisgarh kapu (dharamjaigarh

          Amount has been deducted 2400 total .its sum of two times deduction.i need my amount back ..such a in secure bank . 😡
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 19, 2021
          Axis Bank Customer Care's response
          Hi Avisha, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
          Sep 19, 2021
          Updated by Avisha@
          [protected] this is my registered mobile of axis bank.
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            P
            pranay dhanajay
            Sep 14, 2021
            Resolved
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            Resolved

            I am having my saving and current account with axis bank and they are deducting approximately 3500 RS per annum in the name of consolidated charges where i maintain the requirment of the minimum of the account balance properly.
            Oct 28, 2021
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 25, 2021
            Axis Bank Customer Care's response
            Hi Pranay, we wish to inform you that the charges levied are valid and applicable. You may refer to the link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx to get more details around the charges. Regards, Team Axis Bank.
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              D
              Dimple Mohanty
              Sep 14, 2021
              Resolved
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              Resolved

              Address: Plot No 7, District Centre, Chandrasekharpur, Bhubaneswar, Odisha, 751024

              I had applied for Flipkart Axis bank credit card and I received the card in June this year. Without any usage I am being charged Rs.1867.42. Please help.
              Oct 21, 2021
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 20, 2021
              Axis Bank Customer Care's response
              Hi Dimple, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
              Please respond asap
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                S
                Saktiman Panda
                Sep 14, 2021
                Resolved
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                Resolved

                On Sep 4, 2021 i withdraw₹500 from an axis bank atm and came home. On 8th September I received message that my new debit card is arriving at my home and i have been charged ₹1770 for this service. I was shocked to see this. I want immediate resolution against this fraudulent activities by the bank. I request indian government and media to look after this matter. I am in financial problems now. My account balance is -1753 rupees. What to do now?
                Oct 20, 2021
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 19, 2021
                Axis Bank Customer Care's response
                Hi Saktiman, we request you to share your registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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                  M
                  mauryaneelesh
                  from Mumbai, Maharashtra
                  Sep 13, 2021
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                  Address: A-001 sataym kanungo vihar nalasopara east 401209 vasai palghar

                  I do not know how it is possible. but i am sheared my mobile no in axis bank tweeter DM and after 15 mint someone created a VPA ID and transfer my 57500 in a paytm VPA ID. so i want to bank my money and i want to know how it is happend. Please Check attached pic and timing i think someone in axis bank employee involve in this fraud. but axis bank closed my request.axis bank told me this fraud not a fraud authorized transaction.
                  please check my attached pic
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 19, 2021
                  Axis Bank Customer Care's response
                  Hi Neelesh, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
                  Sep 20, 2021
                  Updated by mauryaneelesh
                  call me [protected] i will provide all details
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                    M
                    manjuBelagundi
                    from Bengaluru, Karnataka
                    Sep 13, 2021
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                    Resolved

                    Address: Bengaluru

                    Hello Axis Team,
                    Due to the ECS problem, EMI was not deducted but I paid through phone pay but AXIS bank added charges.

                    Please call me back asap.
                    [protected]

                    Please do the needful.
                    Nov 1, 2021
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 25, 2021
                    Axis Bank Customer Care's response
                    Hi, we request you to reach out to our Phone Banking Center on [protected]/[protected] and our executive will assist you in this regard. We regret the inconvenience caused. Regards, Team Axis Bank.
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                      A
                      ArpitChhabra75
                      from NEW DELHI, Delhi
                      Sep 13, 2021
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                      Resolved

                      I was called and I went to my home branch regarding my savings account freeze. I didn't like the way the branch manager talked to me, I felt like being interrogated by CBI at some point of time. She was rude, and I felt embarrassed in front of the bank employees. I no longer wish to keep my account with Axis Bank, I will get an account from other banks like IDFC FIRST BANK. I have no problem with the Axis Bank, wanted to keep the account.
                      Oct 20, 2021
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 19, 2021
                      Axis Bank Customer Care's response
                      Hi Arpit, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
                      [protected]
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                        A
                        ananyaupadhyay6
                        from Mumbai, Maharashtra
                        Sep 13, 2021
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                        Resolved

                        Whenever I’m trying to login through the website, it says that my customer ID and my registered phone number are invalid credentials.
                        I even tried to authenticate my account using the app but there too it says invalid credentials.
                        Nov 1, 2021
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 19, 2021
                        Axis Bank Customer Care's response
                        Hi Ananya, we request you to share the registered mobile number along with screenshot of the error faced for further assistance in the referred matter. Regards, Team Axis Bank
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                          A
                          Abjalyasu
                          from Chikkaballapur, Karnataka
                          Sep 12, 2021
                          Resolved
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                          Resolved

                          Address: Chintamani 563125

                          Hii sir this is Abjal from Chintamani branch 563125 on 9/9/2021 time 1:34 I have deposited 15500(31×500) amount but machine shows Ur transaction was unsuccessful machine cannot return my amount also it's struck in machine itself please refund my money immediately 🙏🙏🙏🙏my contact number [protected]
                          Oct 22, 2021
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 19, 2021
                          Axis Bank Customer Care's response
                          Hi, we regret the inconvenience caused and request you to visit the following link to raise a dispute for the referred transaction: https://application.axisbank.co.in/webforms/axis-support/sub-issues/atmminimumcashwithdrawallimitminimumcashwit.aspx Regards, Team Axis Bank
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                            A
                            Amol karad
                            Sep 12, 2021
                            Resolved
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                            Resolved

                            Address: Sinner

                            Dear Team,

                            I had made a payment to a @ALPHASOLABOYSENTERPRISES merchant from my Axis Bank. The merchant did not respond to me after the payment was completed so I went to my bank and asked them for the transaction dispute form. It is a humble request that they cancel my request but help me properly

                            Regard,

                            Amol karad

                            Transaction details

                            UTR Number[protected]
                            Amount - 1000
                            Date - 04/05/2021

                            UTR Number[protected]
                            Amount - 30000
                            Date - 07/05/2021

                            UTR Number[protected]
                            Amount - 10000
                            Date - 08/05/2021

                            UTR Number[protected]
                            Amount - 30000
                            Date - 09/05/2021

                            UTR Number[protected]
                            Amount - 30000
                            Date - 09/05/2021

                            UTR Number[protected]
                            Amount - 10000
                            Date - 09/05/2021

                            UTR Number[protected]
                            Amount - 10000
                            Date - 09/05/2021

                            UTR Number[protected]
                            Amount - 30000
                            Date - 10/05/2021

                            UTR Number[protected]
                            Amount - 30000
                            Date - 10/05/2021

                            UTR Number[protected]
                            Amount - 30000
                            Date - 12/05/2021
                            Nov 4, 2021
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 13, 2021
                            Axis Bank Customer Care's response
                            Hi Amol, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
                            Sep 13, 2021
                            Updated by Amol karad
                            [protected]
                            Sep 16, 2021
                            Updated by Amol karad
                            What happened you did not respond
                            Verified Support
                            Sep 25, 2021
                            Axis Bank Customer Care's response
                            Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. Regret the inconvenience caused. Regards, Team Axis Bank.
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                              K
                              Kunal148
                              from BAREILLY, Uttar Pradesh
                              Sep 12, 2021
                              Resolved
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                              Resolved

                              Address: Deen Dayal puram

                              I have opened my axis bank asap account on 09.09.2021 but it is yet not activated today on 12.09.2021. I have received account no e debit card customer id. But unable to log in, as it says invalid credentials. Please check and do the needful.
                              Account no. [protected]
                              Account branch:- UBIT0001084
                              Oct 31, 2021
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 25, 2021
                              Axis Bank Customer Care's response
                              Hi, we request you to share the registered mobile number linked with the referred account for further assistance in the referred matter. Regards, Team Axis Bank
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                                A
                                Ajesh Av
                                Sep 11, 2021
                                Resolved
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                                Resolved

                                Hi,
                                I applied for axis flipkart credit card on April 2021, and my application ref no was: C1-[protected].
                                I was contacted by Sony from Axis bank (Mob: [protected]) and she informed me someone will come to pick up my documents, but no one came. Later, I got the message that my application was rejected.
                                I contacted this lady and asked why my application was rejected.
                                She said because of covid they have difficulty to come and verify my address, and she will will give the card later.
                                Now, on September 11, 2011:
                                1. I still didn't get the card.
                                2. My credit score was dropped because of this
                                3. I am not able to apply for the card on Axis bank again
                                Please take action on you irresponsible employees.
                                Oct 26, 2021
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 25, 2021
                                Axis Bank Customer Care's response
                                Hi Ajesh, we have made a note of your feedback for further review. Regret the inconvenience caused. Regards, Team Axis Bank
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                                  P
                                  Sep 10, 2021
                                  Resolved
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                                  Resolved

                                  Address: C-85-86

                                  Sir/Madam,

                                  I am writing this letter about my Saving account bearing account number [protected].

                                  Respected, my name is Pawan and I live in Kakadeo M block 117/183 Kanpur (Address). With due respect I would like to state that on 8-sep-2021 (Date) I requested for freezing my bank account due to the reason Unlimited transaction. Now as the issue is resolved I would request you to kindly unfreeze my account

                                  Thanks and Regards
                                  Pawan
                                  Oct 26, 2021
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 25, 2021
                                  Axis Bank Customer Care's response
                                  Hi Pavan, we have raised your concern via SR number 69663806 and shall be responded shortly. Regards, Team Axis Bank
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                                    U
                                    Uraz
                                    from Bengaluru, Karnataka
                                    Sep 10, 2021
                                    Resolved
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                                    Resolved

                                    I ordered a raincoat by amazon but size is large to me so i return my product and refund initiated by amazon bt not received my money
                                    Oct 12, 2021
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 11, 2021
                                    Axis Bank Customer Care's response
                                    Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. We regret the inconvenience caused. Regards, Team Axis Bank.
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                                      S
                                      Syamal Kumar Chowdhury
                                      Sep 9, 2021
                                      Resolved
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                                      Resolved

                                      Payment made to BSNL thr Axis bank net banking but failed

                                      Payment made to BSNL thr Axis bank net banking & money debited from my A/C but not received by bsnl showing transaction failed.
                                      Axis bank transaction
                                      Id- INB/[protected]/BSNL (BILLDESK)/NA,
                                      Amount- ₹106
                                      Dt.[protected]
                                      BSNL Receipt no.- PGSM[protected], status- Failed,
                                      Bsnl mobile no- [protected].

                                      Pls confirm when will the money be refunded to my account
                                      Regards,
                                      Syamal...
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