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Axis Bank Complaints & Reviews

2.6
Updated: May 25, 2026
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Axis Bank reviews & complaints page 88

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A
Ajesh Av
Sep 11, 2021
Resolved
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Resolved

Hi,
I applied for axis flipkart credit card on April 2021, and my application ref no was: C1-[protected].
I was contacted by Sony from Axis bank (Mob: [protected]) and she informed me someone will come to pick up my documents, but no one came. Later, I got the message that my application was rejected.
I contacted this lady and asked why my application was rejected.
She said because of covid they have difficulty to come and verify my address, and she will will give the card later.
Now, on September 11, 2011:
1. I still didn't get the card.
2. My credit score was dropped because of this
3. I am not able to apply for the card on Axis bank again
Please take action on you irresponsible employees.
Oct 26, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Sep 25, 2021
Axis Bank Customer Care's response
Hi Ajesh, we have made a note of your feedback for further review. Regret the inconvenience caused. Regards, Team Axis Bank
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    P
    Sep 10, 2021
    Resolved
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    Resolved

    Address: C-85-86

    Sir/Madam,

    I am writing this letter about my Saving account bearing account number [protected].

    Respected, my name is Pawan and I live in Kakadeo M block 117/183 Kanpur (Address). With due respect I would like to state that on 8-sep-2021 (Date) I requested for freezing my bank account due to the reason Unlimited transaction. Now as the issue is resolved I would request you to kindly unfreeze my account

    Thanks and Regards
    Pawan
    Oct 26, 2021
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 25, 2021
    Axis Bank Customer Care's response
    Hi Pavan, we have raised your concern via SR number 69663806 and shall be responded shortly. Regards, Team Axis Bank
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      U
      Uraz
      from Bengaluru, Karnataka
      Sep 10, 2021
      Resolved
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      Resolved

      I ordered a raincoat by amazon but size is large to me so i return my product and refund initiated by amazon bt not received my money
      Oct 12, 2021
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 11, 2021
      Axis Bank Customer Care's response
      Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. We regret the inconvenience caused. Regards, Team Axis Bank.
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        S
        Syamal Kumar Chowdhury
        Sep 9, 2021
        Resolved
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        Resolved

        Payment made to BSNL thr Axis bank net banking but failed

        Payment made to BSNL thr Axis bank net banking & money debited from my A/C but not received by bsnl showing transaction failed.
        Axis bank transaction
        Id- INB/[protected]/BSNL (BILLDESK)/NA,
        Amount- ₹106
        Dt.[protected]
        BSNL Receipt no.- PGSM[protected], status- Failed,
        Bsnl mobile no- [protected].

        Pls confirm when will the money be refunded to my account
        Regards,
        Syamal...
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        P
        paty238v
        Sep 9, 2021
        Resolved
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        Resolved

        Address: FLAT NUMBER 12A(13)- SECOND FLOOR, JYOTISUPER VILLAGE SOCIETY, RAJNAGAR EXTENSION, GHAZIABAD., NEAR AURA CHIMERA MARKET

        I have a pension account No. [protected] in Axis Bank, Vasundhra Branch since 2015. My pension was revised from 01.01.2016 by JD CDA (Air Force New) AFCAO, Subroto Park, New Delhi. The pension arrears have already been paid to other retirees after revision. Previously also I have given a written complaint to the Axis Bank, Branch in the month of Nov 2020 but I have not received any update or solution to date. I wrote to DAV, Subroto Park for the same issue. DAV has clearly mentioned in their reply to contact the Bank for the resolution.
        The pension account was initially opened in the year 2012 at Bank of Baroda, Vasundhra but due to inferior services, it was transferred to Axis Bank in 2015.
        All the requisite information has already been updated for the earliest solution.
        Oct 17, 2021
        Complaint marked as Resolved 
        To date, nothing has been done. No resolution has been provided to date. If it is resolved then to which account the arrears have been paid off.
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 25, 2021
        Axis Bank Customer Care's response
        Hi, we request you to confirm the branch details where you have visited to check and assist you. Regards, Team Axis Bank.
        Sep 25, 2021
        Updated by paty238v
        Axis Bank, Vasundhara, Ghaziabad
        Parent Branch
        Sep 26, 2021
        Updated by paty238v
        The problem is not yet resolved as I have not received nothing till date. Please mention the time period by which the arrear will be credited.
        I have not received any input till date.
        paty238v's [Complaint's author] reply, Oct 17, 2021
        Why the issue has not been resolved yet. How this false flag of resolution is marked. What is this hypocracy?
        Not resolved yet
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          D
          Dr_vivek kumar
          Sep 9, 2021
          Resolved
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          Resolved

          Address: (office addrress) calicut medical college, Dept of pathology, room no 84, pin 673008

          I am an active flipkart plus member and Axis bank CC customer ( Customer ID :[protected] I have got a pre approved offer for flipkart axis card in july 2021. I have applied through flipkart app and Got approval from bank, documents were collected by axis bank employee ( on 17th july 2021). On the same day i have received welcome message from axis bank and mentioned their offers also. Received a confirmation sms from flipkart .( screen shots attached)..but till now my card is not generated, in the flipkart app, showing a card generation time of 1 day( its been almost 1 and half month)

          Contacted axis bank, they told me that, they don't know nothing about this card

          all necessary screen shots are attached. please resolve my issue ASAP.
          Oct 27, 2021
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 25, 2021
          Axis Bank Customer Care's response
          Hi Vivek, we request you to share the application ID for further assistance in the referred matter. Regards, Team Axis Bank
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            I
            Imrankhedawala
            from Ahmedabad, Gujarat
            Sep 9, 2021
            Resolved
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            Resolved

            Address: Ahmedabad

            Greetings of the day,
            This message is regarding for NOC Letter of My Personal Loan.
            Find Below Loan details-
            Loan Ac Number - PPR[protected]
            Name - Imran S. Khedawala
            Contact Number - [protected]
            Ahmedabad
            Oct 26, 2021
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 25, 2021
            Axis Bank Customer Care's response
            Hi Imran, we request you to visit the nearest loan center for further assistance in the referred matter. Regards, Team Axis Bank
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              V
              vachhanihardik
              from RAJKOT, Gujarat
              Sep 9, 2021
              Resolved
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              Resolved

              Hi, I had paid credit card all my dues without any settled amount but NOC latter not receive me
              Oct 20, 2021
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 19, 2021
              Axis Bank Customer Care's response
              Hi Hardik, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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                P
                PVarun
                from Kakinada, Andhra Pradesh
                Sep 9, 2021
                Resolved
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                Resolved

                Hi,
                I have paid the credit bill before the due date. Today when I checked my transactions an amount of 2, 525 is deducted from my account saying the bill is not paid and there is no intimation of this deduction as well. I have paid the credit bill on 19August. Please look into the issue
                Oct 23, 2021
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 13, 2021
                Axis Bank Customer Care's response
                Hi Varun, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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                  G
                  Gautam Boss
                  Sep 8, 2021
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                  Address: India

                  Free fire topup but money not refunded so refund the amount
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 19, 2021
                  Axis Bank Customer Care's response
                  Hi Gautam, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
                  Sep 19, 2021
                  Updated by Gautam Boss
                  [protected]
                  Oct 01, 2021
                  Updated by Gautam Boss
                  Plzz notify to me
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                    F
                    Faiz1994
                    Sep 7, 2021
                    Resolved
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                    Resolved

                    Address: Branch court road Muzaffarnagar Uttar Pradesh 251002

                    The issue that I have experienced was: My name is Mohd Faisal ex-Employee of Axis bank I have given application to close my account 8 months ago but my account has not been closed yet I went to the branch and asked every time he said the same thing it is stopped from above Now it has been so much time that my ATM has also been closed but the account is still running. Please do something and close my account


                    Got a call from Axis Bank Court Road Branch Muzaffarnagar He said that the branch manager has gone for 3-4 days now So I have to get approval from above to close your account And said that I have to deposit the half amount of the negative balance in my account Whereas when I gave the request in January 2021, they said we will close your negative balance, we will return Now they are telling me to submit and even now 3-4 days are needed, till now it has already been 9 months I am very upset with the services

                    Customer Name -Mohd Faisal
                    Registered mobile no-[protected]
                    Account no-[protected]
                    Customer Id[protected]
                    Branch-court Road Muzaffarnagar 544
                    Oct 27, 2021
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 25, 2021
                    Axis Bank Customer Care's response
                    Hi Faiz, we wish to inform you that the referred account is closed. Regards, Team Axis Bank
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                      S
                      SIVA TANUSH
                      Sep 7, 2021
                      Resolved
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                      Resolved

                      Hi, I had paid all my dues without any settled amount but still its showing written off my cibil score and i did not get my NOC from Axis bank.
                      Oct 24, 2021
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 19, 2021
                      Axis Bank Customer Care's response
                      Hi Siva, we request you to share the registered mobile number along with Cibil report where the same is reflecting for further assistance in the referred matter. Regards, Team Axis Bank
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                        V
                        Vijay 1510
                        Sep 7, 2021
                        Resolved
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                        Resolved

                        I DEBATED MONEY 4500 RS IN ATM BUT TRANSLATION COULD NOT BE COMPLETD IN DATE 06/09/2021 BUT MY ACCOUNT ME DEBIT HO GAYA HAI AUR AAj tak Credit nahi hua hai

                        A/ C NUMBER [protected] IFSC CODE UTIB0002525 ACCOUNT HOLDER VIJAY KUMAR. MOBILE NO [protected]. EMAIL [protected]@outlook.com
                        Oct 14, 2021
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 13, 2021
                        Axis Bank Customer Care's response
                        Hi Vijay, we request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/atmminimumcashwithdrawallimitminimumcashwit.aspx for more information on the referred topic. Regards, Team Axis Bank
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                          M
                          Madhavan.naga
                          Sep 7, 2021
                          Resolved
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                          Resolved

                          Dear Sir/Madam,

                          I am N.Madhavan Mob No [protected], I am a Home Loan Account Holder From Axis Bank Home loan Account Number PHR[protected].

                          I am Transferred My Home loan From KVB to Axis Bank and My EMI Started from 10.04.2016,

                          Last Many Years I have paid my Home Loan Emi Dues timely, After Covid 19 also I am trying to make the payment Timely, Currently dues is only 3 Months Pending, I repeatedly Talking with Your Bank Executive.

                          Even after Continues discussion with your Executives, Peoples are coming to my Home and Threatening only ladies at Home,

                          Which is not at all Acceptable,

                          In This Pandemic situation, I am Requested Bank executive that Reduce my Monthly EMI and Increase the Tenure,

                          There is No Response from side so far And No response from your side,

                          Even after all discussion, Bank Peoples are Coming and Threatening when Only Ladies are at Home,

                          If Possible It's my Sincere Request Please Decrease my EMI Rs 25000.00 to Rs 18000.00 accordingly Increase my Tenure,

                          Kindly Look Into this matter seriously,

                          Send mails to there PNO & NODEL Officer, But there is no Responce from them.

                          Thanks & Regards,
                          N.Madhavan,
                          [protected].
                          Nov 5, 2021
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 25, 2021
                          Axis Bank Customer Care's response
                          Hi, we regret any inconvenience caused. We request you to visit the nearest loan centre and our officials will assist you further in the referred matter. Regards, Team Axis Bank.
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                            H
                            HHarsh Maheta
                            Sep 7, 2021
                            Resolved
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                            Resolved

                            I submit all my document for account ending 4071 in axis branch Vijay nagar indore and then they approved that there will be no deduction but still they deduct the amount and mark LIEN on my account now who going to solve this query.
                            Oct 16, 2021
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 13, 2021
                            Axis Bank Customer Care's response
                            Hi Harsh, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
                            Oct 16, 2021
                            Updated by HHarsh Maheta
                            I already shared all things to vijay nagar team please coordinate with them and also pleas help me in credit card team and if possible please provide me top up loan it will be a big relief for me
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                              S
                              Shweta Gaekwad
                              Sep 7, 2021
                              Resolved
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                              Resolved

                              Hi I am shweta
                              I have savings account in axis bank & when i checked my balance they have deducted 850 rupees and then 590 rupees then before that 246 rps and gst 44 rps then again other charges from my account written as consolidated charges and dr charges. I want my money back, these banks are deducting innocent peoples money from their accounts without telling peoples.

                              Worst services is provided by axis bank to customer. Firstly it was about my credit card that they said after giving 5000 amount of cancellation for emi your card will be closed then I called them but they did not receive and after some days again I found 70 rps charges more I mean what is the problem with the service I paid that money too but still my credit card is not disclosed and they are not attending calls just waiting and waiting

                              During account opening they dont tell us about any kind of charges and when you do transaction or online payment, they will deduct your money on the name of consolidated charges. Even when u request them through mail they will give you worst customer service.. I really feel that its better to open account in govt bank, don’t open account in private bank like axis bank.
                              It’s a worst bank seriously,

                              And every time i am charged with consolidate charges, and yesterday again my account is debited with 590.
                              I want my money back as soon as possible.

                              Return it back instantly

                              First you people deducted 850 rupees then after you deducted 590 rupees, and every year I mean what the hell is this..??? Do you think this money is free for you to deduct. We have to do hardwork then we are getting money and you are just taking it away. What the hell with this bank

                              I just want to refund my money back in my account instantly.
                              And if you don’t refund then i will close my account.

                              Shweta Gaekwad
                              [protected]

                              I want my money back it's not free for you to deduct.
                              Oct 15, 2021
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 13, 2021
                              Axis Bank Customer Care's response
                              Hi, we wish to inform you that consolidated charges are levied by the bank depending on the type of savings account you hold with the bank or on account of any additional service/product you have opted from the bank. We request you to refer to the following link to get the details https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx. Regards, Team Axis Bank.
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                                A
                                Akansha karotiya
                                Sep 7, 2021
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                                Dear Team
                                My employee ID was 185780
                                I have not received my Relieving Letter even i got relieved from branch on 18th july 2021. It's been more than 50 days and I mail to HResponse also 4 days ago still i have not received any revert on that and query revert tat is given 2 working days. Its very difficult for us to cordinate with someone for getting our crucial documents on time. I have to submit it in my new organization very urgently. It is very important as it is risk for my employment if i do not submit it on time.
                                Please help me out to provide my relieving letter please
                                Axis Bank customer support has been notified about the posted complaint.
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                                  K
                                  Kantilal patel321
                                  Sep 7, 2021
                                  Resolved
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                                  Resolved

                                  I have taken Housing loan
                                  AC no [protected]
                                  And pay all payment but NDC not send by Axis bank, Request to send NO DUE CERTY on my Mail
                                  Oct 14, 2021
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 13, 2021
                                  Axis Bank Customer Care's response
                                  Hi Kantilal, we request you to visit the nearest loan center for further assistance in the referred matter. Regards, Team Axis Bank
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                                    R
                                    rajneesh madhok
                                    from Ludhiana, Punjab
                                    Sep 7, 2021
                                    Resolved
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                                    Resolved

                                    Address: Corporate Office. Axis Bank Limited, 'Axis House', C-2, Wadia International Centre, Pandurang Budhkar Marg, Worli, Mumbai - 400 025. +91-22-24252525/4
                                    Website: www.axisbank.com

                                    To Phagwara, 06th Sep 2021
                                    The Station House Officer,
                                    City Police Station,
                                    Phagwara-144401 (Pb)
                                    Sub: Request to lodge FIR against the Fraudster who cheated and defrauded the complainant by diverting funds from State bank of India’s account to Axis Bank Account to someone else’s account.
                                    1. Axis Bank,
                                    2. G-Pay, (Google Pay)
                                    3. HDFC Bank,
                                    4. Unknown Fraudster who cheated complainant in connivance with Axis Bank’s officials.
                                    Sub: Offence of Cheating and fraud and credited amount in Rajneesh Madhok’s Account of Axis Bank, whereas the complainant Rajneesh Madhok has no account in Axis Bank. Whereas the Complainant is maintaining account No. xxxxxxx9618 with State Bank of India.
                                    Google Transaction ID: CICAgODy2Z7LPg
                                    UPI transaction:[protected]
                                    HDFC BANK XXXXXX7961
                                    AMOUNT : ₹320.00
                                    To: RAJNEESH MADHOK madhok.[protected]@okaxis --Whereas the complaint has no account with Axis Bank and do not have this E-mail id with Axis Bank.
                                    From: SAMIPTA (HDFC Bank): [protected]@okhdfcbank
                                    Sir,
                                    1. It is being brought to your kind notice that under Sections 420 (Cheating and dishonestly inducing delivery of property), 467 (Forgery of valuable security, will etc), 468 (Forgery for purpose of cheating, 471 (using as genuine a forged document), and 34( Acts done by several persons in furtherance of common intention).
                                    2. That the said Fraudster has defrauded the complainant by transferring funds from Mobile Number : [protected] by fraudulently opening account in Axis Bank in connivance with the Bank officials without verification of the KYC documents. The reason of getting the funds transferred in Axis Bank is on the basis of fraudulent activities conducted by the frauduster who got the funds transferred in Axis Bank whereas Rajneesh Madhok complaiant has not having account with Axis Bank. The transfer of funds in another’s account can not be possible without the proximity of the bank’s staff and through Cyber crime these activities got accomplished.
                                    3. That the amount has been credited in Axis Bank’s Account. Whereas the complainant has been maintaining the Account No. xxxxxxx9618 with State Bank of India.
                                    4. That the funds can not be transferred to any other’s account without the proximity of Bank’s staff. The amount of ₹320/- has been credited in Axis Bank Account of someone else is a criminal conspiracy to commit and offence with Section 120B IPC: Punishment of criminal conspiracy.—
                                    (1) Whoever is a party to a criminal conspiracy to commit an offence punishable with death, 2[imprisonment for life] or rigorous imprisonment for a term of two years or upwards, shall, where no express provision is made in this Code for the punishment of such a conspiracy, be punished in the same manner as if he had abetted such offence.
                                    5. That police investigation is required in the matter that when the complainant has never operated the account in Axis Bank then how the funds got transferred in Axis Bank’s account and not in the name of Complainant whose Mobile Number [protected] has been linked to the account. How the said Mobile Number got attached with Axis Bank’s Account. The alleged Cash received by the Fraudster with the name of complainant without entrance of KYC documents in the AXIS Bank Account is a matter of debate due to the complicity of the Bank officials with the Fraudster and so the fraudster should be booked.
                                    6. That the Complaint kindly be registered and challan kindly be presented and charges kindly be framed against the accused. The offence is triable by the Honourable Magistrate of Phagwara, so this complaint is being registered at City Police Station Phagwra to lodge FIR against the accused persons involving AXIS Bank, HDFC Bank, Google Pay with whose proximity the frauds are being conducted.
                                    7. That the fraud got conduted without furnishing the Evidences like Aadhar Card which is mandatory to the link Bank account with the said bank. How Axis Bank got the said account linked with the account number of fraudster.
                                    8. That the Faudster has played the fraud upon the complainant by forging documents of Aadhar card that is why that account got linked with Axis Bank account of Complaiant where the complainant has never operated the account. So on the basis of forged documents Axis Bank would have linked the Mobile Number of complainant [protected] in someone else’s account.
                                    9. That Axis Bank is hereby guilty and would be summoned to produce the unimpeachable documents in the competent court regarding the identity of the account holder with name and Phone number by which the said Phone number had been linked with the Account of Axis bank by the Frauduster.
                                    10. That Axis Bank is being requested with serving of this complaint to provide the copy of documents supplied by the Account holder who had opened in the account in your bank in the name of Rajneesh Madhok whose account got linked with Phone numner [protected] and the documentary evidences of the Aadhar Card or any other document supplied in the bank and the name and designation of the authority who verified those documents. On which date that account got opened, name of witness who submitted the introduction in that account with name and address of the introducer.
                                    11. That list of witnesses those are involved in this fraudulent transaction kindly be submitted to the complainant and name and address of the persons in whose account the said amount got credited be provided so that the list of witnesses can be submitted in the Court for summoning the accused and witnesses.
                                    12. That the complete documents on record kindly be submitted to the complainant so the nexus of fraudulent persons can be unearthed and recovery from the accused persons can be made and modus operendi of the accused can be brought in the knowledge of Administration.
                                    Thanking you,
                                    Yours sincerely,
                                    Rajneesh Madhok,
                                    M.Com, LL.B, DFS, LL.M. (Criminal Law)
                                    Advocate, Punjab & Haryana High Court,
                                    Railway Road, Phagwara-144401(Pb)
                                    Ph:[protected]M),[protected], E-mail: [protected]@yahoo.com
                                    Oct 25, 2021
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 13, 2021
                                    Axis Bank Customer Care's response
                                    Hi Rajneesh, we request you to liaise up with the account holding bank from where the amount has been debited for further assistance in the referred matter. Regards, Team Axis Bank
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                                      Krahira
                                      Sep 6, 2021
                                      Resolved
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                                      Resolved

                                      Axis Bank- Dr Card Annual Charges

                                      Hi,

                                      Today your bank deducted Rs.354 with a remark about "Dr Card Charges annual" but when I bought this card it came with a 0annual fee charge. Now your bank is deducting the money.
                                      I have saved a lot of money in your bank account, have too many FDs, kindly don't force us to close the account because within every 2-3 months, I face this issue.

                                      Please waive off the charges i.e., 354 and would kindly request...
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