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Axis Bank Complaints & Reviews

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Updated: Jul 18, 2026
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Axis Bank reviews & complaints page 88

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M
Mr.Villain
Nov 16, 2021
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Address: 18-1-89/1, mothkulagudem, jammikunta, dist:-karimnagar 505122

Hi, i have zero account in axis bank & when i checked my balance they have deducted 1166 rs from my account and gst 209 written as Consolidated...plz refund my money p
Dec 21, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Nov 18, 2021
Axis Bank Customer Care's response
Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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    JSRK KANHA JI
    Nov 16, 2021
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    Address: Agra

    Have a running person nd credit card loan for which I missed 4 emis, due to unfortunate financial circumstances nd joblessness.
    For that I already intimated to branch head, nodal officer, operation head, through mail regarding non payment till further financial recovery.

    But now there are some officials who are threatening me on call using rude and bad abusive language .
    One of your representative visited my home and I discussed all the problem regarding insolvency for sometime.
    Meanwhile I had a conversation with Mr. Shailendra chauhan at loan recovery agra division branch.

    But now they hacked my all contacts list and continously calling my relatives nd friends nd threatening them also regarding my non payment of emi.

    I don't know how and why axis bank hacked my all information nd data of my contacts
    Axis Bank customer support has been notified about the posted complaint.
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      R
      Rashmi 20
      from Pune, Maharashtra
      Nov 16, 2021
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      Address: Pune

      Hi I want to complaint regarding loan. I availed loan in March 2020, personal loan 5000363. Loan term was 60 month.I have availed the moratiurm in Month April to August 5 month period . My loan amount got increased 69, 000 and terms for 71 month. How does my term got increased for 11 month .

      I have called the loan department they told terms showing is wrong . This mean you harrassment for consumer.
      It's Axis Bank fault. You people are not accepting
      I need a justification for the same. I will raised a complaint in consumer court
      Dec 21, 2021
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Nov 18, 2021
      Axis Bank Customer Care's response
      Hi Rashmi, we request you to share your registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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        R
        from Pune, Maharashtra
        Nov 16, 2021
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        Address: Axis Bank , dhanori jakat naka pune

        Mera account axis bank ka salary account tha aur mujhe 2 November 2021 ko message aata hai ki aapka account salary se saving me ho gya h so maine home branch se pucha ki mujhe minimum kitna balance rakhna padega aur mere account me koi emi to link up ab to nai hai to executive bola minimum 10k rakhna padega aur koi emi aapke account se koi bhi EMI link up nai hai, so maine account ko run krne ke lie 10500 dal dia but mere account se 6193+ gst consolidated amount deduct kr dia, uske baad maine axis ke customer care par call lgaya to mujhe bataya gya ki aapka account Dec 2020 me saving me badal gya tha islie itna amount deduct hue hai, to maine unse pucha ki aap mujhe is bare jankari dene ke lie 11 mahine ka bakt lie . To unhone bola ki aapke mobile network ka issue hoga to maine bola ki baki bank ka mujhe har ek chij ka text message to aata hai to unhone bola pta nai, fir Aaj mai home branch gya to unhone kuch khas solution nai dia
        Axis Bank customer support has been notified about the posted complaint.
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          H
          Harsh D
          Nov 15, 2021
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          Invalid user credentials shows while registering for internet banking
          Axis Bank customer support has been notified about the posted complaint.
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            S
            Sunil35c
            from MUMBAI, Maharashtra
            Nov 15, 2021
            Resolved
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            Address: Bharni Naka, Antop Hill

            Hello Sir, i have a saving a/c. in your branch sion whos account number [protected] in this account every time your bank will be charged me consolidated charges i don't know why i was every time called in bank executive whos name is aditya pandey he is told me don't do any thing i will close your account but still now nobody is responded me to close the account as of now more then 22, 000 charges minuse from my account now im requesting head to close my account with all unnecessary charges because i'm belong very poor family i'm not able to pay this charges.
            Nov 15, 2021
            Complaint marked as Resolved 
            In this bank we have 5 account including my family they all are fed-up with consolidated charges now we are decided to close all account. In sion branch whom ever manager, executive they all fraud because when they need they will always call follow and motivate for open the account after their work finish they will never talk about our problem every time they will ignoring customers. Today i was visited in the bank their is one executive whos name is aditya pandey he said i don't know i have lot of customer i don't have time to resolve your issues. This is the response from dil se open axis bank. Now i'm requesting high authority please help me to clear this consolidated charge along with account close.
            Axis Bank customer support has been notified about the posted complaint.
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              A
              Ankitsaxena9001
              from Noida, Uttar Pradesh
              Nov 15, 2021
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              Address: Noida

              I have been charged 3050 consolidated charges which is not acceptable without any notification. Every year deduction amount is 750 this year 3050 is this possible. Dissatisfied from.axis bank will not continue with axis bank anymore. But before that want refund against this
              Axis Bank customer support has been notified about the posted complaint.
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                S
                Sarathsathya20
                Nov 15, 2021
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                Address: 94, Mariamman koil Street mannadipet periyapet Puducherry 605501

                This is keep you inform that I am Sarathkumar have a savings account with your Axis bank and my account got debited with Rs.8932.67 Plus Rs.1607.88 on (14/11/2021) as consolidated charges and GST charges.
                So my concern is that I was not aware for certain rules and regulations and that amount I have saved for my mother's surgery so it's my humble request you to please predict my debited amount in my account and cancel all my consolidated charges and I a faithful and a loyal customer to Axis Bank share my account details Sarathkumar S/O
                Sathyasivam
                Account number:[protected]
                Axis Bank customer support has been notified about the posted complaint.
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                  R
                  Raquibshaik
                  Nov 15, 2021
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                  Address: Axis Bank, Kgh road, visakhapatnam

                  I have been charged RS.2185 yesterday, am not at all aware of these huge consolidated charges in the beginning, and month back I was charged RS 600 now 2185, am not happy with your fraudulent axis bank things, I also maintained min balance, I'll not leave this here, please refund my money back to my account instantly or else i will take this issue to police complaint so kindly refund my amount.
                  Nov 15, 2021
                  Complaint marked as Resolved 
                  Not resolved
                  Axis Bank customer support has been notified about the posted complaint.
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                    S
                    Sunny7892
                    Nov 15, 2021
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                    Address: Ukhra Station Road Near Ukhra Station-713363

                    I am Writing These Mail Because I am totally fade up with axis bank services.
                    I am visited In my home branch to know my charges which is in minus.But There Staff Didn't respond Anything.So I am decided To Closure of my account.So I have 3 times to close my account and I have filled the form also.But they didn't close my account.Kindly I don't have a money to pay these charges.Kindly please my close my account.

                    My Saving Account Number is-[protected].

                    Regards,
                    Sunny Dubey
                    Axis Bank customer support has been notified about the posted complaint.
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                      N
                      Naveen Reddy.
                      Nov 14, 2021
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                      Hi Sir.

                      Axis Bank deducted 2825 plus 18 % GST from my savings account without prior notice. There is no proper break up or explanation or breakup why are these charges deducted.

                      I had only 3300 amout In my account and they deducted all money and made amount 0. I was travelling with family and middle of travel when I want to use amount, suddenly it showed 0.

                      After 1 day my account went -687 rupees but I cannot see that transaction in statement.

                      I request you to please take action on this and make my money refund. I can share if any additional details required

                      Thanks & Regards
                      Naveen
                      Axis Bank customer support has been notified about the posted complaint.
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                        S
                        Sowjanya T
                        Nov 14, 2021
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                        Hi Team,

                        From September 2021 onwards I am seeing consolidated charges on my axis bank account. Till now they have deducted almost 2000 Rs for me and same thing is happened to my husband as well. Please revert the charges. We lost almost 4000 Rs from both o[censored]s.

                        Please let me know if this complaint need any statements for the evidence.
                        Axis Bank customer support has been notified about the posted complaint.
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                          S
                          sanwars
                          from Chennai, Tamil Nadu
                          Nov 14, 2021
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                          Address: Axis Bank Ltd (Retail Asset Centre) No 6 A, Centennian Square, 2nd Floor, Dr Ambedkar Road, Kodambakkam, Chennai - 600024,

                          Sir, I bring to your kind notice that a sum of Rs.46726 paid by me on 16.11.2019 into the Axis Bank Selaiyur branch was excess payment made with the account Loan No. PHR[protected] Name Nirai Arun.

                          This amount of Rs.46, 726 so far not been refunded to my account till date. Initially I received some updates but after Covid 19 entire things stopped and unable to get any updates.

                          Axis Bank Ltd (Retail Asset Centre) No 6 A, Centennian Square, 2nd Floor, Dr Ambedkar Road, Kodambakkam, Chennai - 600024,
                          Axis Bank customer support has been notified about the posted complaint.
                          Dec 17, 2021
                          Updated by sanwars
                          Sir, Its more than a month and is there any update ? Please let me know.
                          Apr 26, 2022
                          Updated by sanwars
                          This is still pending no communication received so far. Kindly update me the latest status. Thank you.
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                            M
                            Mr.Villain
                            Nov 14, 2021
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                            Address: 18-1-89/1, mothkulagudem, jammikunta, dist:-karimnagar 505122

                            Hi, i have saving account in axis bank & when i checked my balance they have deducted 1166 rs from my account written as Consolidated Charges and 209 gst charges.plz help me to get my money back
                            Axis Bank customer support has been notified about the posted complaint.
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                              J
                              Jaikhlong
                              from KOKRAJHAR, Assam
                              Nov 14, 2021
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                              Address: Noida

                              Hello,

                              My account has been debited amount 885.25 and GST 159.35 as a consolation charge. Every month my account has been charged. Please look into this as soon as possible I need money back in my account.
                              I have added my account debited detail.
                              Axis Bank customer support has been notified about the posted complaint.
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                                V
                                vino2
                                Nov 14, 2021
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                                Address: Salem

                                My name is Vinoth My Account Number: [protected] Branch: Omalur

                                I am open FD on 07.11.2020 in axis bank I deposit 20000 Rupees after Axis branch member call me and tell you are eligible to apply Axis my zone credit card against your FD amount i say ok Now continually Messages coming link this Thank you for applying Axis Bank Credit Card. Your Application C1-[protected]-C1 is being reviewed. Kindly expect an update within 5 - 7 working days. Link this many time applying messages coming with different application number Totally 50 messages came really i upset on this issue i loss my cibil score and damage my account on your careless. Every 30 Minutes One Credit card Application Messages will coming

                                Please Resolve this problem immediately or close my account and return my amounts

                                Attached All messages screenshots and mails

                                Contact Number:[protected]
                                Axis Bank customer support has been notified about the posted complaint.
                                Nov 14, 2021
                                Updated by vino2
                                My name is Vinoth My Account Number: [protected] Branch: Omalur

                                I am open FD on 07.11.2020 in axis bank I deposit 20000 Rupees after Axis branch member call me and tell you are eligible to apply Axis my zone credit card against your FD amount i say ok Now continually Messages coming link this Thank you for applying Axis Bank Credit Card. Your Application C1-[protected]-C1 is being reviewed. Kindly expect an update within 5 - 7 working days. Link this many time applying messages coming with different application number Totally 50 messages came really i upset on this issue i loss my cibil score and damage my account on your careless. Every 30 Minutes One Credit card Application Messages will coming

                                Please Resolve this problem immediately or close my account and return my amounts

                                Attached All messages screenshots

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                                  A
                                  Akash Dnyaneshwar Mate
                                  Nov 14, 2021
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                                  Address: Devlali camp

                                  Hello sir
                                  I am Akash. My account has been charges 4000 Rs consolidated charges. Because I deposited money from cdm machine.

                                  Bank never told me that cdm deposit had charges and didn't even sent me msg for deducting my account. Now they have debited 4k from my account as consolidated charges.

                                  I request you to please help me refund money
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    PATEL KHEMABHAI
                                    Nov 13, 2021
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                                    Address: Plot No-35, OM sai nagari , Survey No-133,

                                    Joining Fee debited on 26th October without dispatching credit card and then found send credit card[protected] without sending any message on mobile.
                                    Pl. look in this matter because without receive, i can't use of this card for payment .
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      S
                                      SSSachdev
                                      from Mukerian, Punjab
                                      Nov 13, 2021
                                      Resolved
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                                      Resolved

                                      Sir,

                                      This has reference to our interest in opening of Current account in your Bank as we have heard a lot of goodwill of your bank-so we

                                      planned to open account in your Bank at your esteem branch-Mukerian(ID:1278) Punjab...144211

                                      in name of my store: BEST2BUY THE SUPERSTORE, At Main Talwara road, Mukerian, Punjab.

                                      but to my surprise- we applied with all documents for account opening on[protected] & today is[protected] approximately: 23

                                      days has passed your bank is not able -even to generate the Account no. in our name nor they are able to tell us the status of account -

                                      wether it will open or not.instead they are just lingering on the the matter to next day.

                                      if this the quality of service provided to the customer then Iam sorry we will never ever recommend to any body to open account in

                                      AXIS BANK of any branch.

                                      Secondly, i will try to close my all saving accounts of myself, wife & dauhters account. and withdraw all FD.

                                      and will shift to any other bank.

                                      It is really very Pathetic service.
                                      Dec 21, 2021
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 15, 2021
                                      Axis Bank Customer Care's response
                                      Hi Sachdev, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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                                        M
                                        manoj45001
                                        from guntur, Andhra Pradesh
                                        Nov 13, 2021
                                        Resolved
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                                        Resolved

                                        Address: guntur

                                        Dear team,
                                        Hi Manoj Kumar here, ([protected]) I have settled my credit card in Previously.
                                        I had the proof. But still the bank is unable to send me the "noc" for the same.
                                        Please dont tell me the standard process, i already gone through that.
                                        I have already discussed this with the customer care as well as bank executive, but still i am not able to receive "noc".
                                        When can i expect the noc letter from your end???
                                        Jan 13, 2022
                                        Complaint marked as Resolved 
                                        Complaint has Resolved
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 15, 2021
                                        Axis Bank Customer Care's response
                                        Hi Manoj, we have raised your concern via SR number 70472054 and shall be responded shortly. Regret the inconvenience caused. Regards, Team Axis Bank
                                        Nov 22, 2021
                                        Updated by manoj45001
                                        Before we r asking how much time to rectify the issue. After that we received one mail olease find the Attachement. But Attachement r missed please check once again. Please rectify the issue we had faced the Cibil issues.
                                        Nov 22, 2021
                                        Updated by manoj45001
                                        Attachement missed mail

                                        Verified Support
                                        Nov 26, 2021
                                        Axis Bank Customer Care's response
                                        Hi, we wish to inform you that we have sent the NOC on your registered email id. Regards, Team Axis Bank.
                                        Nov 27, 2021
                                        Updated by manoj45001
                                        We are not Recevied any mail. Our registerail id. k.[protected]@gmail.com
                                        Jan 11, 2022
                                        Updated by manoj45001
                                        Complaint has not Resolved.
                                        What is the time to rectify. Plz update.
                                        manoj45001's [Complaint's author] reply, Nov 22, 2021
                                        Before we r asking how much time to rectify the issue. After that we received one mail olease find the Attachement. But Attachement r missed please check once again. Please rectify the issue we had faced the Cibil issues
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