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Axis Bank Complaints & Reviews

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Updated: Dec 5, 2025
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Axis Bank reviews & complaints page 88

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Dear Team
My employee ID was 185780
I have not received my Relieving Letter even i got relieved from branch on 18th july 2021. It's been more than 50 days and I mail to HResponse also 4 days ago still i have not received any revert on that and query revert tat is given 2 working days. Its very difficult for us to cordinate with someone for getting our crucial documents on time. I have to submit it in my new organization very...
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Kantilal patel321
Sep 7, 2021
Resolved
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I have taken Housing loan
AC no [protected]
And pay all payment but NDC not send by Axis bank, Request to send NO DUE CERTY on my Mail
Oct 14, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Sep 13, 2021
Axis Bank Customer Care's response
Hi Kantilal, we request you to visit the nearest loan center for further assistance in the referred matter. Regards, Team Axis Bank
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    R
    rajneesh madhok
    from Ludhiana, Punjab
    Sep 7, 2021
    Resolved
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    Address: Corporate Office. Axis Bank Limited, 'Axis House', C-2, Wadia International Centre, Pandurang Budhkar Marg, Worli, Mumbai - 400 025. +91-22-24252525/4
    Website: www.axisbank.com

    To Phagwara, 06th Sep 2021
    The Station House Officer,
    City Police Station,
    Phagwara-144401 (Pb)
    Sub: Request to lodge FIR against the Fraudster who cheated and defrauded the complainant by diverting funds from State bank of India’s account to Axis Bank Account to someone else’s account.
    1. Axis Bank,
    2. G-Pay, (Google Pay)
    3. HDFC Bank,
    4. Unknown Fraudster who cheated complainant in connivance with Axis Bank’s officials.
    Sub: Offence of Cheating and fraud and credited amount in Rajneesh Madhok’s Account of Axis Bank, whereas the complainant Rajneesh Madhok has no account in Axis Bank. Whereas the Complainant is maintaining account No. xxxxxxx9618 with State Bank of India.
    Google Transaction ID: CICAgODy2Z7LPg
    UPI transaction:[protected]
    HDFC BANK XXXXXX7961
    AMOUNT : ₹320.00
    To: RAJNEESH MADHOK madhok.[protected]@okaxis --Whereas the complaint has no account with Axis Bank and do not have this E-mail id with Axis Bank.
    From: SAMIPTA (HDFC Bank): [protected]@okhdfcbank
    Sir,
    1. It is being brought to your kind notice that under Sections 420 (Cheating and dishonestly inducing delivery of property), 467 (Forgery of valuable security, will etc), 468 (Forgery for purpose of cheating, 471 (using as genuine a forged document), and 34( Acts done by several persons in furtherance of common intention).
    2. That the said Fraudster has defrauded the complainant by transferring funds from Mobile Number : [protected] by fraudulently opening account in Axis Bank in connivance with the Bank officials without verification of the KYC documents. The reason of getting the funds transferred in Axis Bank is on the basis of fraudulent activities conducted by the frauduster who got the funds transferred in Axis Bank whereas Rajneesh Madhok complaiant has not having account with Axis Bank. The transfer of funds in another’s account can not be possible without the proximity of the bank’s staff and through Cyber crime these activities got accomplished.
    3. That the amount has been credited in Axis Bank’s Account. Whereas the complainant has been maintaining the Account No. xxxxxxx9618 with State Bank of India.
    4. That the funds can not be transferred to any other’s account without the proximity of Bank’s staff. The amount of ₹320/- has been credited in Axis Bank Account of someone else is a criminal conspiracy to commit and offence with Section 120B IPC: Punishment of criminal conspiracy.—
    (1) Whoever is a party to a criminal conspiracy to commit an offence punishable with death, 2[imprisonment for life] or rigorous imprisonment for a term of two years or upwards, shall, where no express provision is made in this Code for the punishment of such a conspiracy, be punished in the same manner as if he had abetted such offence.
    5. That police investigation is required in the matter that when the complainant has never operated the account in Axis Bank then how the funds got transferred in Axis Bank’s account and not in the name of Complainant whose Mobile Number [protected] has been linked to the account. How the said Mobile Number got attached with Axis Bank’s Account. The alleged Cash received by the Fraudster with the name of complainant without entrance of KYC documents in the AXIS Bank Account is a matter of debate due to the complicity of the Bank officials with the Fraudster and so the fraudster should be booked.
    6. That the Complaint kindly be registered and challan kindly be presented and charges kindly be framed against the accused. The offence is triable by the Honourable Magistrate of Phagwara, so this complaint is being registered at City Police Station Phagwra to lodge FIR against the accused persons involving AXIS Bank, HDFC Bank, Google Pay with whose proximity the frauds are being conducted.
    7. That the fraud got conduted without furnishing the Evidences like Aadhar Card which is mandatory to the link Bank account with the said bank. How Axis Bank got the said account linked with the account number of fraudster.
    8. That the Faudster has played the fraud upon the complainant by forging documents of Aadhar card that is why that account got linked with Axis Bank account of Complaiant where the complainant has never operated the account. So on the basis of forged documents Axis Bank would have linked the Mobile Number of complainant [protected] in someone else’s account.
    9. That Axis Bank is hereby guilty and would be summoned to produce the unimpeachable documents in the competent court regarding the identity of the account holder with name and Phone number by which the said Phone number had been linked with the Account of Axis bank by the Frauduster.
    10. That Axis Bank is being requested with serving of this complaint to provide the copy of documents supplied by the Account holder who had opened in the account in your bank in the name of Rajneesh Madhok whose account got linked with Phone numner [protected] and the documentary evidences of the Aadhar Card or any other document supplied in the bank and the name and designation of the authority who verified those documents. On which date that account got opened, name of witness who submitted the introduction in that account with name and address of the introducer.
    11. That list of witnesses those are involved in this fraudulent transaction kindly be submitted to the complainant and name and address of the persons in whose account the said amount got credited be provided so that the list of witnesses can be submitted in the Court for summoning the accused and witnesses.
    12. That the complete documents on record kindly be submitted to the complainant so the nexus of fraudulent persons can be unearthed and recovery from the accused persons can be made and modus operendi of the accused can be brought in the knowledge of Administration.
    Thanking you,
    Yours sincerely,
    Rajneesh Madhok,
    M.Com, LL.B, DFS, LL.M. (Criminal Law)
    Advocate, Punjab & Haryana High Court,
    Railway Road, Phagwara-144401(Pb)
    Ph:[protected]M),[protected], E-mail: [protected]@yahoo.com
    Oct 25, 2021
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 13, 2021
    Axis Bank Customer Care's response
    Hi Rajneesh, we request you to liaise up with the account holding bank from where the amount has been debited for further assistance in the referred matter. Regards, Team Axis Bank
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      K
      Krahira
      Sep 6, 2021
      Resolved
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      Resolved

      Axis Bank- Dr Card Annual Charges

      Hi,

      Today your bank deducted Rs.354 with a remark about "Dr Card Charges annual" but when I bought this card it came with a 0annual fee charge. Now your bank is deducting the money.
      I have saved a lot of money in your bank account, have too many FDs, kindly don't force us to close the account because within every 2-3 months, I face this issue.

      Please waive off the charges i.e., 354 and would kindly request...
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      S
      SRPal
      Sep 5, 2021
      Resolved
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      Resolved

      During purchase online, payment failed but amount deducted from account.
      Account no. [protected]
      Date.01/09/21
      Amount. 799
      +1 photos
      Oct 9, 2021
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 06, 2021
      Axis Bank Customer Care's response
      Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. We regret the inconvenience caused. Regards, Team Axis Bank.
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        N
        Nitesh Dixit 1987
        Sep 5, 2021
        Resolved
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        Resolved

        Address: Faridabad

        Hi,

        Axis bank never notify me before regarding the payment of credit card which linked with my account.
        Today when I installed the app then I noticed that the payment of credit card (new join fee-1500) become 3500;INR.

        this is a huge ammount for me. And I never get call or message from Axis bank for this.

        So I request please cancel my late fee of cradit card, for which I never get call or message from the bank. Even I never received any hard copy of Statement for this.

        So please cancel my late fee, I will pay only cradit card payment ( for new credit card)

        Even I never use this card before..this is new credit card fee.. And I never get any call from bank..so I am not going to pay any late fee .. please consider this complain seriously.
        +1 photos
        Oct 14, 2021
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 13, 2021
        Axis Bank Customer Care's response
        Hi Nitesh, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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          Boopendr Singh
          Sep 4, 2021
          Resolved
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          Address: 991 HBR layout 5 th block first stage 17 th cross 14th main road, Near Sri Sai Hospital Bangalore Karnataka560043. Mob.8792620277

          Hi I am Axis Bank customer since 2016, but recently I have observed that amount is debited from my account in favour of BRN 8415, and I don't have the card which is ending with these last four digit. However I am not receiving any prior information for deduction and this happen with me multiple time.
          Oct 7, 2021
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 06, 2021
          Axis Bank Customer Care's response
          Hi Boopendr, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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            D
            Dr. MANSOOR AHMAD
            Sep 4, 2021
            Resolved
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            Resolved

            Axis Bank has deducted Rs 1573 one time
            INR 1573.31 debited from A/c no. XX4714 on[protected]:07:42 IST at BRN-Card Payment

            1. 4 September 2021
            without my permission,
            They are fooling people if we didn't see our account then they will continue deducting charges without any information.,

            Please resolve and reimburse my amount
            Regards
            Mansoor Ahmad
            AC: [protected]
            Oct 14, 2021
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 13, 2021
            Axis Bank Customer Care's response
            Hi Mansoor, we request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/sub-issues/Cards-Credit-paymentandstatus-3.aspx for more information on the referred topic. Regards, Team Axis Bank
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              S
              Sahil6085
              Sep 3, 2021
              Resolved
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              Address: Axis Bank mg road branch

              Hello sir.i had open a salary account in axixbank on 1st sep 2021 in aegis office .I have also get welcome kit .and I had submitted all required documents.but until now my account is not activated.. please solve my problem..name.. mohammed Osama Mateen.me Nd my frnds opened a salary account zero balance acc. It's been 3 days didn't got any msgs but my frnds account got activated in 2 days nly
              Oct 14, 2021
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 13, 2021
              Axis Bank Customer Care's response
              Hi Sahil, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
              Team Axis Bank my registered num is [protected]
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                S
                swarajmukherjee
                Sep 3, 2021
                Resolved
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                Address: Axis Bank Ltd. 11, 7th Floor,Nagaland House, Shakespeare Sarani, Midleton Row, Kolkata -700071
                Website: axisbank.com

                27 august 2021, they are call me and offer a job from axis bank at first they are call me [protected] in this number then he gave me a from and told me give 201 rupee for from fill up charge. then i fill up the from & gave 201 rupees in the given ac number
                UCO BANK
                Name. SURJYA SEKHAR DEY
                According Number. [protected]
                IFSC Number. UCBA0002382
                after 1 days they are told me you are selected for the job in axis bank.. then trhey says that gave 2320 rupies for conformation letter i gave the money in given ac number second time call me in [protected] this number he told me this is the completeli refundable amount the he gave me a appointment letter on WhatsApp Messenger ([protected])
                then he says that 5300 rupees for NOC verification after that he is told me 03/09/2021 on that day we are comes in your house for verification.
                then i call me [protected] in this number then they saays that today isn't possible we are submit your NOC paper before 4pm on 03/09/2021 you recieved you joining branch & all total amount .
                +4 photos
                Oct 15, 2021
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 13, 2021
                Axis Bank Customer Care's response
                Hi Swaraj, we assure you that Axis Bank or its partner never demand money in the recruitment process. Please be cautious and avoid paying money to anyone. We request you to refer to the following link: https://www.axisbank.com/careers to know about the available opportunities. Regards, Team Axis Bank
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                  ckverma24
                  from Gurgaon, Haryana
                  Sep 3, 2021
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                  On the due date when I try to make axis bank credit card payment their bill desk was showing an error every time. So i made the payment on next day. But axis bank levied about 11500/- as late payment & interest charges. My repeated calls n mails to customer care they refuse to reverse the same even after paying with in grace period.
                  Oct 10, 2021
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 06, 2021
                  Axis Bank Customer Care's response
                  Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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                    Swapnali Sasane
                    Sep 3, 2021
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                    Hello team, I am a loyal custoner of your bank and i hold a savings, credir card and a personel loan of your bank. I have been charged ecs bounce charges on my account since jan 2021 and i have been paying the emi by cash. I had contacted mr home branch but the staff told me to pay the carges then only my account will be regularised. So can youhelp me and refund the charges charged of rs 16330.77
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 06, 2021
                    Axis Bank Customer Care's response
                    Hi Swapnali, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
                    Sep 08, 2021
                    Updated by Swapnali Sasane
                    You can contact me on [protected] and now the charges have raised to 20975.77
                    Verified Support
                    Sep 13, 2021
                    Axis Bank Customer Care's response
                    Hi Swapnali, we wish to inform you that your account is in lien for INR 20975.77 towards shortfall in consolidated charges and loan charges. Kindly pay the same in order to regularize the account. Regards, Team Axis Bank
                    Sep 13, 2021
                    Updated by Swapnali Sasane
                    But i am paying my emi on time or before time from last 6-7 months to avoide these charges. Hence i am requesting to remove the extra charges. I will pay the amonts where my emi was bounced. As the account is in lien i paid the emi in cash on time. As i was unaware of there charges.
                    You can contact me through email @ [protected]@gmail.com
                    You can reach me at [protected]
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                      dlkhaneja
                      Sep 3, 2021
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                      I have purchased laptop as on 18.06.2021 through credit card. All amount auto debit from my saving as on 12.07.2021. Next month bank charge EMI processing fee of Rs. 399.61 & GST 71.93 against this item. When I have complaint to customer service center he made sure to me all EMI processing fee refund and reflected in next statement. But next month EMI charges not reversed, interest extra charged even more Rs. 426.98 & GST Rs. 76.86. I also wrote to e-mail to bank but I didn’t get any response from bank.
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 04, 2021
                      Axis Bank Customer Care's response
                      Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
                      Sep 07, 2021
                      Updated by dlkhaneja
                      [protected]
                      Sep 17, 2021
                      Updated by dlkhaneja
                      I haven't received any reply from the bank yet
                      [protected]
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                        I have paid CIBIL masking amount along with complete outstanding amount to axis bank but still my credit card account is not updated as CLOSED. There is no response from bank end when I asked through email....
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                        Koti23
                        Sep 2, 2021
                        Resolved
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                        Resolved

                        I have visited your Nellore branch for changing of Email ID for account correspondence.
                        Officer in charge not accepted Digital ID which was accepted all over nation ( including police department, Indian railways, RTO, all banks ) which was mandatory due to Covid pandemic situation.
                        It's was ridiculous
                        Moreover
                        Kindly take care of your customer
                        Oct 6, 2021
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Sep 02, 2021
                        Updated by Koti23
                        ID through Digi locker App it was already verified and found correct by the government and it was accepted by all y not your concern not accepting...
                        Verified Support
                        Sep 04, 2021
                        Axis Bank Customer Care's response
                        Hi, we request you to share your registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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                          V
                          Vinoth Kumar
                          Sep 2, 2021
                          Resolved
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                          Resolved

                          Address: Hosur Main, Opp to Hosur Bus Stand

                          Account Holder Name - VINOTHKUMAR. P.S
                          Account No - [protected]
                          Bank - Axis
                          Branch - Hosur,
                          Account type - Salary account converted to saving banking (No notification given)

                          Debit details towards non maintenance of Minimum Account Balance,
                          12.06.2021 - 600 Rs,
                          18.07.2021 - 93 Rs,
                          22.08.2021 - 719 Rs,

                          The consolidate charges made for august 2021 is 719 Rs in bank statement, but in notification message 198 Rs is shown. there is no clarity from the bank so far.

                          As per RBI norms what amount to be debited for not maintaining MAB? but this bank has said that they will charge 600 rs per month.

                          So request you to please do sort it out.
                          Oct 7, 2021
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 02, 2021
                          Axis Bank Customer Care's response
                          Hi Vinoth, we have raised your concern via SR number 69250017 and shall be responded shortly. Regards, Team Axis Bank
                          Verified Support
                          Sep 06, 2021
                          Axis Bank Customer Care's response
                          Hi, we understand that our bank official has collected documents for Sukanya Samridhi Yojana account opening and the said charges are reversed in your account. Regards, Team Axis Bank
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                            Nikita059
                            Sep 2, 2021
                            Resolved
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                            Resolved

                            I have this account since 2014 but now in August my account was deducted for rs 720 as consolidation charges without any prior information
                            I want my money back
                            Oct 4, 2021
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 03, 2021
                            Axis Bank Customer Care's response
                            Hi Nikita, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
                            Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                              M
                              Mirza Waseq
                              Sep 1, 2021
                              Resolved
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                              Resolved

                              Address: Hyderabad

                              I am writing to you with regards to my Savings account maintained with Axis bank.

                              I had opened a salary account with Axis bank which was converted to a regular savings account after my resignation from my company. I have not used the account for almost 3 years now and in June 2021 I received an SMS asking to maintain minimum balance to avoid penal charges.

                              When I inquired, I was shocked to know that the account has a negative balance of 13000. This is against the RBI circular which clearly says that banks should not make the account in negative balance due to levy of charges.

                              Please look into this.
                              Oct 4, 2021
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 03, 2021
                              Axis Bank Customer Care's response
                              Hi Mirza, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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                                K
                                Kavin Arunthathiyar
                                Sep 1, 2021
                                Resolved
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                                Resolved

                                Service Request Number:[protected]

                                Card Number: **** 5572

                                Full name: Kavin Palanivel


                                This is regarding Service Request number[protected], As my credit card due amount is 29, 962.00 which is due on 9 September 2021 this I was going to pay as soon as my salary is credited to my account which is today. I don't know why my debit card is negative 29.962. I had 28, 000 which I was saving to pay and I was waiting for my salary to be credited so I could clear my due before the due date. Unfortunately, the amount I had is no more with me and also the salary will be no use to me.

                                I called customer service regarding this first they said it will be credited within 2 working days I waited but my account was still in negative I called them back and this time they said to clear the amount as soon as possible then only you will get your amount back if you don't pay, the salary which is going to credit today will also go on negative and they mentioned to visit the branch and submit the CRF form but I am working and cannot visit the branch during working hours. At this point, I have no other source of income or any saving to pay the due amount requesting you to please assist with my query so I can pay due with my own money which is on negative and my family is going through a financial crisis I don't want to mix this up with things going through with me already


                                Kindly help me with the money which is stuck in my debit account. As soon as this is resolved I will be able to pay the due before the due date. MATTER URGENT.


                                Kind Regards,

                                Kavin Palanivel.

                                Customer of Axis Bank.
                                Oct 6, 2021
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 02, 2021
                                Axis Bank Customer Care's response
                                Hi Kavin, we wish to inform you that due to non payments of credit card dues, lien was marked. Regret the inconvenience caused. Regards, Team Axis Bank
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                                  HHarsh Maheta
                                  Sep 1, 2021
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                                  Dear Sir,

                                  हेलो सर मेरा नाम हर्ष महेता हे और में देवास मध्य प्रदेश का निवासी हु में एक प्राइवेट कंपनी में जॉब करता हु और इसी सैलरी के कारन मेने लोन लिए था जिसकी डिटेल निम्नलिखित हे :-
                                  एक्सिस बैंक PPR[protected], 37, 966.00
                                  एक्सिस बैंक PPR[protected], 161.00
                                  होम क्रेडिट - [protected] - 65, ०००
                                  इसके अलावा एक्सिस बैंक का क्रेडिट कार्ड आखरी नंबर 6496 और एच् डी एफ सी का कार्ड जिसका आखरी नंबर 1781 हे मुझे शुरुआत में इसकी इ एम् आई देने में कठिनाई नहीं हुई लेकिन अब COVID के कारन में असमर्थ हु इसे भरने में अतः आपसे निवेदन हे के इन लोन से मुक्त करवा दे अगर आप मदद करेंगे तो मेरे ये लोन माफ़ हो जायेंगे क्यूंकि इन कर्जो की वजह से में अपने फ्यूचर पर भी ध्यान नहीं दे पा रहा हु एक्सिस बैंक ने तो मेरे अकाउंट नंबर [protected] को ब्लॉक कर दिए हे और अब मेरे पास इंदौर से देवास जाने का किराया भी नहीं हे मजबूरन दोस्तों से उधर लेना पड़ता हे आपसी निवेदन हे सर के मुझे इन कर्जो से मुक्त करवा दीजिये और हो सके तो मुझे अगर 6 लाख का लोन दिला दे ताकि में इन सब कर्जो से मुक्त हो जाऊ और अपने छोटे से स्टार्ट अप को आगे बड़ा सकू सर

                                  हाथ जोड़ केर निवेदन हे आपसे Please meri madad kariye
                                  Axis Bank customer support has been notified about the posted complaint.
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